Premature valve cover gasket oil leak and rear shock absorber oil leak at 43,818 miles At 43,818 miles on 04/25/2026, Acura dealer documented on RO XXX: "Valve cover gasket leaking - Recommend replacement $500+Tax" and "Rear Shock/Strut starting to leak oil residue $435.64". This is premature failure. Valve cover oil leak can cause engine fire hazard - oil leaking onto hot exhaust. Rear shock oil leak causes loss of stability and increased stopping distance. Dealer quoted over $3,500. Repaired at independent shop with OEM parts for $1,670. Honda Case #XXX denied goodwill citing out of warranty. VIN: [XXX], 44k miles, well maintained. Request investigation for 2019 RDX premature oil leaks. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11752557 — an unverified report by a vehicle owner.
2020 Acura RDX Rear Coil Spring snapped in half on left side. Safety concern drove to nearest independent service center to be accessed within 5 miles of incident. Advised not to drive it. Called Acura Dealership. Advised to replace both Left and Right side and have new alignment. No warning lights or other symptoms, just an extremely loud bang to left side while driving. Estimated out-of-pocket expenses: Rear coil springs (both) $600 parts/labor Alignment required $100 Total $700 unless goodwill applies (Acura quoted and independent matched prices (allowing me not to have it towed 15 miles to dealership) This is a corrosion related rear coil spring failure at 72,000 miles in Ohio. I’m asking Acura to consider goodwill assistance because this appears premature for a critical suspension component.” Please open a good will case with Acura Tech Line/Client Relations based on: ✅ Safety-related failure (suspension spring) ✅ Salt-belt state (Ohio — well known for corrosion issues) ✅ Reasonable mileage (72,000 miles is not excessive for a structural suspension part) ✅ Dealer acknowledged the issue (they quoted it and advised not to drive) ✅ No abuse or impact damage (no tire damage, single spring corrosion failure)
NHTSA complaint #11728601 — an unverified report by a vehicle owner.
The contact owns a 2016 Acura RDX. The contact stated while driving at various speeds, there was an abnormal sound coming from the vehicle while turning to the left or the right. The contact stated that the steering wheel failed to function as intended. There were no warning lights illuminated. The vehicle was taken to the dealer, where it was diagnosed and determined that the steering gear and suspension had failed and needed to be replaced. The vehicle was not repaired. The contact stated that the failure persisted. The manufacturer was not made aware of the failure. The failure mileage was unknown.
NHTSA complaint #11663715 — an unverified report by a vehicle owner.
Lower control arm rubs against subframe. Makes noise as going over bumps. Acura has a service bulletin, 20-025, from June 19, 2020 identifying issue. Issue told to tech in past but was identified. Now identified at 66,881 on car out of warranty but Acura will not cover. Rubbing seems like safety issue over time
NHTSA complaint #11639051 — an unverified report by a vehicle owner.
The contact owns a 2016 Acura RDX. The contact stated that while his wife was driving 25 MPH, there was a loud clicking sound coming from underneath the vehicle on the front passenger side of the vehicle. No warning lights were illuminated. The contact’s wife took the vehicle to the local independent mechanic to be diagnosed. The contact was informed that the front passenger’s side axle was faulty and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 55,495.
NHTSA complaint #11636287 — an unverified report by a vehicle owner.
2021- Reporting a clicking sound coming from the passenger's rear. Reported several time unable to find reported clicking noise. Service Manager and Serice Tech rode with me to try to locate noise - on two occasion noise was heard and services were done (brake and tires) only to have the noise return the next day. Ownership of vehicle is now into the 3nd year and noise is still heard. I suggested to look at the struts. Service tech indicated it's not the struts.
NHTSA complaint #11529715 — an unverified report by a vehicle owner.
Hearing a knocking noise when driving at slow speed over a bumpy road. Having it checked soon but read several complaints on this same issue. Owners have repaired vehicle but still have same issues. Is there going to be a recall soon?
NHTSA complaint #11495162 — an unverified report by a vehicle owner.
ALL OF A SUDDEN AFTER STARTING MY CAR UP IN THE MORNING MY ADAPATIVE DAMPER SYSTEM WARNING LIGHT CAME ON. I CALLED THE ACURA DEALER AND THEY DIDN'T KNOW WHAT I WAS TALKING ABOUT. I HAD TO EXPLAIN TO THE SERVICE REPRESENTATIVE WHO SHOULD KNOW THAT ACURA ADVANCE MODEL HAS AN ELECTRONIC SHOCK SYSTEM THAT ADJUSTS SHOCKS FOR CERTAIN TYPE OF DRIVING. I PERSONALLY LEAVE MINE ON COMFORT BUT NOW IT'S STUCK IN SPORTS MODE. I DROVE 4 HOURS TO TAKE IT TO THE DEALER AND IT TOOK THEM LITERALLY 5 HOURS TO DIAGNOSE THAT THE WIRING HARNESS IS BAD. THEY SAID THEY WILL HAVE TO LITERALLY TAKE APART ALL THE INTERNAL CONSOLE, SEATS, CARPETS, ETC TO REMOVE THAT ITEM AND REPLACE IT. NOW IT'S ON BACK ORDER FOR A MONTH. THE ADVISER SAID I CAN DRIVE IT WITHOUT ANY ISSUES FOR NOW BUT THEY WEREN'T SURE. SO WHEN I LEFT THE DEALER WE HAD A HUGE WINTER STORM AND MY VEHICLE COULDN'T AUTOMATICALLY ENGAGE THE ALL WHEEL OR SNOW DRIVING OPTIONS BECAUSE THE ADAPTIVE DAMPER SYSTEM IS ALL INTERLINKED TO THE ISSUE WITH THE WIRING HARNESS. NORMALLY IT WOULD HAVE TAKE ME 4 HOURS TO GET HOME INSTEAD IT BECAME AN 8 HR ORDEAL. MY VEHICLE WAS SLIDING SIDE TO SIDE AND SLIPPING. I HAD A ALL WHEEL DRIVE VEHICLE THAT COULD NOT ENGAGE THE ALL WHEEL SYSTEM AND COULDN'T USE THE SNOW DRIVING OPTIONS. INSTEAD WAS STUCK IN THE SPORTS MODE..... A VEHICLE THAT IS NOT EVEN 1 YEARS OLD HAVING SOME MAJOR ISSUES LIKE THIS DOES NOT SEEM NORMAL.
NHTSA complaint #11390934 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2021 ACURA RDX. THE CONTACT STATED THAT WHILE DRIVING, SHE HEARD A CLUNKING AND RATTLING SOUND COMING FROM THE FRONT PASSENGER'S SIDE WHEEL WELL AREA. DURING ACCELERATION AND STOPPING, THE CONTACT HEARD A POPPING SOUND COMING FROM THE REAR WHEELS. THE VEHICLE WAS TAKEN TO JENKINS ACURA (2025 SW COLLEGE ROAD, OCALA, FL 34471, (352) 414-4588). THE DEALER STATED THAT THE ROTORS WERE MAKING THE SOUND AND NEEDED TO BE ADJUSTED. THE CONTACT RECEIVED A CALLBACK AND WAS INFORMED THAT THE BALL JOINTS AND ROTORS NEEDED TO BE REPLACED, ALONG WITH THE AXLE AND WHEEL BEARINGS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS 200.*DT THE CONSUMER STATED THE DEALER REPLACED RF ROCKER ARM AND RF BALL JOINT ELIMINATING THE PROBLEM.
NHTSA complaint #11383623 — an unverified report by a vehicle owner.
THERE IS A HORRIBLE CLUNKING NOISE COMING FROM FRONT WHEN DRIVING OR TURNING (POSSIBLE PASSENGER SIDE). IT DOESN'T MATTER WHAT YOUR SPEED IS. IT SOUNDS LIKE IT MAY BE THE SUSPENSION OR STRUTS AND IT'S SO BAD THAT IT SOUNDS LIKE MY FRONT END IS FALLING APART. WITH ONLY 2400 MILES IT HAS GOTTEN WORSE AND WORSE. DROPPED IT OFF AT THE DEALERS THIS MORNING AND SERVICE TECH DROVE IT AROUND BUILDING TO COME BACK AND SAY HOW BAD IT SOUNDED. HE SAYS HE HASN'T EVER HEARD THIS NOISE. ALSO, THE REAR, WHEN BREAKING AND ACCELERATING HAS A POPPING NOISE DURING TAKE OFF AND STOPPING. BOTH NOISES ARE GETTING MUCH WORSE TO THE POINT MY HUSBAND SAID THAT I COULD NOT DRIVE IT OUT OF CONCERN FOR SAFETY UNTIL THIS ISSUE IS FIXED. SEEMS CRAZY THAT YOU WOULD ALREADY EXPERIENCE ISSUES LIKE THIS IN A BRAND NEW $50K CAR.
NHTSA complaint #11383297 — an unverified report by a vehicle owner.
VEHICLE THAT I BOUGHT HAS KNOWN ISSUES WITH MISSING REAR DRIVING DIFFERENTIAL BOLT, THIS IS INDEED A SAFETY CONCERN. I HAVE HAD THIS VEHICLE FOR UNDER A YEAR AND SINCE I'VE HAD IT IT'S HAD A RATTLE THAT I THOUGHT WAS COMING FROM THE MUFFLER ADDED PUT ONTO A LYFT AND TO MY SURPRISE THE REAR SUSPENSION AND DIFFERENTIAL BOLT/MACHINE JUST SO HAPPEN TO NOT BE THERE. WHEN DRIVING AS CAR HITS SMALL OR MEDIUM BUMPS CORNER ONLY PULLS IT'S ALSO RATTLES DO TO THIS BUSHING MISSING.
NHTSA complaint #11349763 — an unverified report by a vehicle owner.
WHILE THE VEHICLE IS IN MOTION THE SUSPENSION / FRONT DAMPERS ARE MAKING CLUNKING AND POPPING NOISES EVERY TIME YOU GO OVER A BUMPS, POTHOLES OR TURN ON UNLEVELED ROAD. THE SUSPENSION PARTS WERE REPLACED BY THE DEALERSHIP AND THE NOISE HAS GOTTEN MORE PROMINENT.
NHTSA complaint #11329735 — an unverified report by a vehicle owner.
ON OCTOBER 30, 2020 I LEASED A 2020 ACURA RDX (AWD TECH) FROM SPRINGFIELD ACURA, 243 ROUTE 22 E, SPRINGFIELD, NJ 07081. ON NOVEMBER 11, 2019, I BOUGHT THE CAR BACK TO SPRINGFIELD ACURA. I WAS HEARING A SCRAPING, CRUNCHING NOISE FROM UNDER THE FRONT OF THE CAR WHEN GOING OVER BUMPS. THE TECHNICIAN DIAGNOSED AND DISCOVERED THE NOISE WAS COMING FROM THE FRONT SUSPENSION AND MADE NECESSARY REPAIRS (A COPY OF SERVICE REPORT IS ATTACHED). A FEW DAYS LATER THE NOISE RETURNED AND AGAIN I BOUGHT THE CAR TO SPRINGFIELD ACURA ON JANUARY 6, 2020. ACCORDING TO THE SERVICE REPORT (A COPY OF WHICH IS ATTACHED): . . . 'THERE IS NO FIX FOR THE CURRENT ISSUE . . .'. AS OF THIS DATE, THE CAR STILL IS MAKING THE SAME SCRAPING, CRUNCHING NOISE. I PURPOSELY LEASED A NEW VEHICLE IN ORDER TO AVOID SPENDING TIME AND MONEY ON REPAIRS. THIS VEHICLE IS BRAND NEW AND HAS BEEN SERVED TWICE AND STILL NOT FIXED. TAKING TIME TO BRING THE CAR BACK TO THE DEALERSHIP HAS CAUSED UNDUE HARDSHIP THE CAR I LEASED FROM SPRINGFIELD ACURA HAS A KNOWN DEFECT AND WAS NOT DISCLOSED TO ME AT THE TIME OF MY LEASE OF THE VEHICLE. SPRINGFIELD ACURA SHOULD BE OBLIGATED TO REPLACE MY CURRENT VEHICLE WITH ANOTHER NEW 2020 ACURA RDX (AWD TECH) AFTER IT HAS BEEN DEEMED THAT THE SAME PROBLEM DOES NOT EXIST.
NHTSA complaint #11301394 — an unverified report by a vehicle owner.
MY 2019 RDX AWD TWICE NOW UNDER 4600 MILES HAD STEERING LOCK UP WHILE TRAVELING ON A BUSY HIGHWAY. COLLISION BRAKE MITGATION SYSTEM WARNING STARTED FLASHING ON DISPLAY AND LOST CONTROL OF STEERING THE CAR! LUCKY BOTH TIMES THAT I WAS ABLE TO PULL OFF ROAD OUT OF TRAFFIC!! DEALER COULD NOT FIND ANYTHING WRONG THE FIRST TIME AND SAID NO RECALLS OR INCIDENTS REPORTED. HAPPENED TODAY AGAIN 7-13-29 AND HAVING CAR TOWED BACK TO DEALER.
NHTSA complaint #11231584 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2014 ACURA RDX. WHILE DRIVING AT UNKNOWN SPEEDS ON UNEVEN PAVEMENT, THERE WAS AN ABNORMAL CLUCKING NOISE EMERGING FROM THE REAR OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO ACURA OF LIMERICK (77 AUTOPARK BLVD, LIMERICK, PA 19468, (610) 495-5888) WHERE IT WAS DIAGNOSED THAT THE REAR SUSPENSION SHOCKS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 09313264. THE MANUFACTURER STATED THAT THEY WOULD SPLIT THE COST OF THE REPAIRS. THE FAILURE MILEAGE WAS 36,000. THE VIN WAS NOT AVAILABLE.
NHTSA complaint #11181146 — an unverified report by a vehicle owner.