TL* THE CONTACT OWNS A 2016 AUDI A6. WHILE CHANGING A FLAT TIRE, THE JACK FRACTURED AND CAUSED THE VEHICLE TO COLLAPSE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE BY THE INSURANCE COMPANY. THE OWNER CONTACTED THE DEALER (PAUL MILLER AUDI IN PARSIPPANY, NJ) WHO CAME TO THE CONTACT'S RESIDENCE TO CHANGE THE TIRE. THE DEALER REPRESENTATIVE, CHRIS DEXTER WITH AUDI OF MENDHAM IN MENDHAM, NJ, FROM WHERE THE ORIGINAL EQUIPMENT WAS PURCHASED, WAS CONTACTED AND PROMISED TO CALL BACK, BUT DID NOT. THE MANUFACTURER WAS CALLED, BUT NO ONE ANSWERED THE PHONE. THE JACK WAS NOT REPLACED. THE FAILURE MILEAGE WAS APPROXIMATELY 15,000. UPDATED 10/18/17*LJ
NHTSA complaint #11013357 — an unverified report by a vehicle owner.
AUDI 2012 A6 #1 I TRIED TO FUEL MY CAR AND THE ACCESS DOOR TO THE GAS CAP WOULD NOT OPEN IN THE COLD WEATHER OF NOVEMBER 2016. I TRIED THE EMERGENCY PULL CORD IN MY TRUNK AND THAT WOULDN'T UNLOCK THE ACCESS DOOR EITHER? THE NEXT THING I DID WAS DRIVE HOME PRAYING THAT I WOULD NOT RUN OUT OF FUEL. I PARKED MY CAR IN MY WARM GARAGE AND AFTER ABOUT AN HOUR AND HALF I BANGED ON THE ACCESS DOOR A NUMBER OF TIMES AND IT FINALLY POPPED OPEN. THERE WAS NO EVIDENCE OF ICE OR WATER THAT WOULD HAVE PREVENTED THE DOOR FROM OPENING.. #2 THIS FAILURE HAPPENED AT LEAST 3 OR 4 TIMES BEFORE I HAD TO BRING MY CAR TO MY DEALER TO HAVE THEM GET THE ACCESS DOOR UNLOCKED. #3 THE DEALER HAD TO ORDER THE DOOR LOCK PART AND REPLACE THE ACCESS DOOR LOCK WHICH WHEN THEY FINISHED COST ME A RIDICULOUS $250.00! WHEN I CALLED AUDI CUSTOMER ADVOCATE, SHE DANCED AROUND MY QUESTION OF HOW MUCH SHOULD THAT REPAIR COST ME. I ASKED THE ADVOCATE HOW MUCH WOULD AUDI HAVE PAID THE DEALER IF MY CAR WAS STILL UNDER WARRANTY AND THEY WOULDN'T VOLUNTEER THAT INFO EITHER. IN CLOSING, I FIND THIS TO BE A SERIOUS DEFECT AND IT CAN ENDANGER LIVES IF A WOMAN WITH CHILDREN SHOULD RUN OUT OF FUEL AND HAVE NO WAY OF OPENING THE ACCESS DOOR. BTW, I HAVE THE DEFECTIVE LOCK AND THERE IS NO WAY THAT YOU CAN GET THE LOCK TO OPEN WITH THE PULL CORD. WHEN I SPOKE WITH THE SERVICE REP AT THE DEALERSHIP, SHE ADMITTED THAT THIS GAS DOOR LOCK MALFUNCTIONS ESPECIALLY IN COLD WEATHER. HOW CAN A MANUFACTURER GET AWAY WITH INSTALLING AN UNDEPENDABLE FUEL ACCESS DOOR LOCK AND NOT EVEN HAVE AN EMERGENCY PULL CORD THAT WILL OPEN THE DOOR NO MATTER HOW HARD YOU PULL ON IT?
NHTSA complaint #11000544 — an unverified report by a vehicle owner.
AUDI 2011 A6, VIN [XXX] HAD A CATASTROPHIC STEERING FAILURE ON FEB 24, 2016. FORTUNATELY THE CAR WAS BEING DRIVEN INTO A PARKING SPACE WHEN THE FRONT WHEELS AND STEERING WHEEL FROZE. AUDI AND THE LOCAL DEALER DIAGNOSE THE FAILURE AS A RANDOM FAILURE OF THE STEERING RACK WHICH THEY REPLACED. IF THIS STEERING FAILURE HAD OCCURRED ON THE ROAD AT ANY SPEED SERIOUS DAMAGE AND INJURY INCLUDING LOSS OF LIFE COULD HAVE OCCURRED. AUDI REFUSED THE RETURN THE FAILED STEERING RACK TO ME. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'
NHTSA complaint #10839131 — an unverified report by a vehicle owner.
GOOD AFTERNOON, FIRST I WOULD LIKE FOR YOU TO RECALL THE NUMBER OF CASES WHERE POLICE OFFICERS WERE GETTING CANCEROUS TUMORS IN THEIR NECKS DUE TO THE RADAR UNITS BEING MOUNTED ON THE BACK OR FRONT DASH BOARD BACK IN THE LATE 1970'S AND EARLY 1980'S. ALSO THE NUMBER OF INCIDENTS WHERE THE POLICE OFFICERS WERE GETTING TESTICULAR CANCER FROM PUTTING THE RADAR GUNS BETWEEN THEIR LEGS WHEN THEY WERE NOT USING THEM. I HAVE A RADAR WAVE DETECTION DEVICE IN MY AUTOMOBILE. WHEN I AM NEAR A LATE MODEL AUDI [ UP TO 1/8 OF A MILE] , MY DETECTION DEVICE ALERTS ME THAT A "K" BAND RADAR WAVE IS DETECTED.. SO MY QUESTION IS SIMPLE. ARE THE SIDE MOTION DETECTION DEVICES NOW BEING INSTALLED IN AUDI AND OTHER MAKES SAFE FOR THE GENERAL PUBLIC, NOT JUST THE AUDI CUSTOMERS? AUDI IS AWARE OF THE ISSUE. THANKS YOU
NHTSA complaint #10671880 — an unverified report by a vehicle owner.
THIS HAS BEEN THE THIRD TIME MY AUDI A6 3.0T HAS BEEN TO THE DEALER SINCE PURCHASING IT AS A CPO VEHICLE FOR A STEERING WHEEL JERK AND SQUEAK PROBLEM AT ANY SPEED. IT WANTS TO MOVE THE STEERING WHEEL (SINCE IT IS ELECTRONIC) SLIGHTLY AS WELL AS SQUEAK. I BELIEVE THERE HAS BEEN A RECALL NOTICE FOR THIS PROBLEM BUT MY DEALER HAS YET TO RECTIFY THIS PROBLEM AND MANY MANY OTHERS HAVE THIS SAME ISSUE. A SIMPLE GOOGLE SEARCH BRINGS UP TONS OF OWNERS WITH THIS ISSUE. PLEASE HELP ME TO BRING THIS TO AUDI AND TO RESOLUTION. I DON'T FEEL SAFE DRIVING THIS CAR AS IT IS CURRENTLY.
NHTSA complaint #10627932 — an unverified report by a vehicle owner.
2013 Audi A6
at 150 milesWest Bloomfield, MICrash1 injured
EQUIPMENT
HAD A FRONTAL CRASH AS I WAS TRYING TO CLICK IN THE SAFETY BELT WHILE IN MOTION. THE IMPACT WAS SEVERE ENOUGH THAT MY HEAD WENT FORWARD AND CRACKED THE WINDSHIELD INJURING MY FOREHEAD. I LOST CONSCIOUSNESS FOR 30 MINUTES. THIS WAS A NEW CAR (115 MILES) AND NONE OF THE MULTIPLE AIRBAGS WENT OFF. TRIED TO HAVE AUDI EXPLAIN TO ME WHY NONE OF THE AIRBAGS WENT OFF AND I GOT 2 NONSENSICAL REASONS (ONE SALESPERSON SUGGESTED THAT THEY DID NOT GO OFF BECAUSE THE SAFETY BELT WAS NOT ENGAGED, A CUSTOMER REPRESENTATIVE RELATED TO ME SOME MYSTERIOUS ANGLE - 30 DEGREES FROM THE MIDLINE OF THE CAR- WHERE AN IMPACT WOULD NOT ACTIVATE AIR BAGS (!) . I WAS ALSO GIVEN A LECTURE REGARDING THE SAFETY OF AUDI CARS. I ASKED THEM TO TEST THE FRONT ACCELEROMETERS IN THE CRASHED CAR BUT THEY DID NOT SEE ANY POINT IN DOING IT. I HAVE SEEN A RECALL FOR THE CURTAIN AIR BAGS OF LAST YEAR A6 MODEL. IT SEEMS THAT THE SENSORS OF THE 2013 A6 I WAS DRIVING DO NOT FUNCTION RELIABLY AND DO NOT GUARANTEE THE SAFETY OF THE DRIVER.
NHTSA complaint #10534829 — an unverified report by a vehicle owner.
I'M HAVING A PROBLEM WITH THE IGNITION SWITCH ON MY CAR - A 97/AUDI/AUDI A6 WHITE RCO129. THE KEY TURNS TOO FAR AND YOU HAVE TO SHIFT IT BACK TO GET THE GAUGES/ELECTRICAL ACCESSORIES (WIPERS, AIR CONDITIONER, HEADLIGHTS, ETC.) TO FUNCTION PROPERLY AGAIN. COULD THIS BE RELATED TO THE 1994-1996 A6 RECALL?
NHTSA complaint #10349494 — an unverified report by a vehicle owner.
NORMAL DRIVING CONDITIONS. THE INSTRUMENT DISPLAY DOESN'T WORK, AND I CAN'T SEE VITAL SAFETY AND HAZARDOUS FAILURES OF THE VEHICLE AND/OR PARTS, ALSO THE REAR VIEW MIRROR HAS A FLUID TYPE SUBSTANCE THAT CLOUDS THE VIEWING AREA AND IT MAY LEAK THIS FLUID ONTO THE ELECTRONICS BELOW. I HAD TO REPLACE BOTH OF THESE ITEMS AND I HAVE THEM BOTH.
NHTSA complaint #10244273 — an unverified report by a vehicle owner.
OWN 2002 AUDI A6 3.0 LITER SEDAN. MODULE(COMPUTER) REPLACED AND COMPLAINED OF TRANSMISSION NOT WORKING PROPERLY. BROUGHT AUTO BACK TO DEALER AND AFTER CHECKING THE TRANSMISSION FOUND NOTHING WRONG. TRANSMISSION STILL NOT WORKING PROPERLY. WHEN PUT IN DRIVE AUTO DOESN'T MOVE FORWARD. HAVE TO PLAY AROUND WITH LEVER FROM REVERSE TO DRIVE TO ENGAGE THE TRANSMISSION. WHEN IT MOVES FORWARD IT LUNGES NOT SMOOTHLY. NOT SAFE DRIVING.
NHTSA complaint #10239183 — an unverified report by a vehicle owner.
TL*THE CONTACT OWNS A 1996 AUDI A6. THE CONTACT IS EXPERIENCING INTERMITTENT FAILURES WITH THE AIR CONDITIONING, WINDSHIELD WIPERS, AND TURN SIGNALS. BASED ON THE VIN, THE DEALER STATED THAT THE IGNITION SWITCH WAS REPLACED. THE MANUFACTURER STATED THAT THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN ID NUMBER 096V17000 IN 1996. THEY ARE OBLIGATED TO REPAIR THE VEHICLE ONLY ONCE. THE VEHICLE WILL BE TAKEN TO THE DEALER TO HAVE THE IGNITION SWITCH REPLACED. THE FAILURE MILEAGE WAS 100,000 AND CURRENT MILEAGE WAS 104,000.
NHTSA complaint #10238063 — an unverified report by a vehicle owner.
WATER FROM AIR CONITIONING SYSTEM LEAKED INTO PASSENGER COMPARTMENT AND FLOODED AND DISABLED TRANSMISSION CONTROL MODULE. TRANSMISSION WENT INTO "LIMP MODE,' ALLOWING VEHICLE TO ONLY OPERATE IN 4TH GEAR.
NHTSA complaint #10204708 — an unverified report by a vehicle owner.
ON AROUND MAY 28TH 2006- UPON RETURN FROM WORK THAT EVENING, THE FLOOR OF MY CAR WAS FLOODED- I WAS IN TOTAL SHOCK. I WAS ABOUT TO GO ON VACATION, I DRIED ALL THE FLOOR AND AIRED IT OUT ETC. UPON MY RETURN FROM VACATION, IT WAS WORSE THAN EVER- THE FLOOR WAS AGAIN SOAKED, IT IN TURN HAD DAMAGED THE COMPUTER SYSTEM IN MY CAR AND THAT IN TURN HAD CAUSED THE BATTERY TO DRAIN. I HAD IT TOWED TO MY MECHANICS SHOP- THE FOLLOWING HAPPENED, THE ENGINE SEIZED AS A RESULT OF ALL THE WATER THAT MADE ITS WAY INTO THE CAR, AND COMPUTER SYSTEM TOTALLY DESTROYED. THEY DRAINED AT LEAST 15 GALLONS OF WATER FROM THE CAR. THIS IS INCREDIBLE AND UNBELIEVABLE. THE MECHANIC SAID THE CAR WAS CLOGGED AND EVEN HE HAD A HARD TIME ACCESSING, AND I AS OWNER HAD NO WAY OF FINDING OUT. I BOUGHT THE CAR IN 05, IT IS AN A6 3.0 YEAR 2002. WITH AROUND 54 THOUSAND MILES UP, AND I HAD ONLY PUT 1000 MILES UP ON THE CAR. THE WARRANTY - EXTENDED, SAID IN TURN THE CAR IS NOT COVERED DUE TO MOTOR DAMAGE, AND A NEW ENGINE WOULD COST $8700 NOT TO MENTION THE MECHANIC FEES. UPON FURTHER INVESTIGATION ONLINE, I SEE THAT THERE ARE SEVERAL REPORTS OF THIS PROBLEM WITH THIS YEAR AUDI AND OTHER YEARS AND VW PASSATS ALSO. I PAID NEARLY $26000 FOR THIS CAR AND FEEL I HAVE BEEN SCAMED BY AUDI, MAJOR AUTOMOTIVE WHO SOLD ME THE CAR AND THE GM PROTECTION PLAN WHO PROVIDES THE EXTENDED WARRANTY, - THE SALES PERSON ADVISED IT WAS BUMPER TO BUMPER COVERAGE- I NOW FIND OUT THAT I HAVE TO PAY FOR MY NEW ENGINE?? I FEEL ALL PARTIES SHOULD BE HELD RESPONSIBLE AND WANT TO KNOW IF ANYONES IS FILING A CLASS ACTION LAW OR DOING ANYTHING ABOUT THIS, WHERE IS THE PROTECTION FOR THE CONSUMER, PLEASE HELP ME, I AM NOT RICH, I SPENT ALL MY SAVINGS FOR THIS CAR, I AM CURRENTLY PAYING INSURANCE AND ALSO CAR PAYMENTS ON THIS CAR, I CANT AFFORD A NEW ENGINE, EVEN IF I COULD IS THE SAME PROBLEM GOING TO ARISE AGAIN. PLEASE HELP ME. THANK YOU, E. MORRISSEY (THERE IS NOT A SELECTION FOR AUDI UNDER VEHICLE.
NHTSA complaint #10166643 — an unverified report by a vehicle owner.
I OWN AN AUDI A6, 2000. THE CAR HAS BEEN IN THE SHOP FOR OVER 18 MONTHS AND 2 1/2 YEARS FOR A RE-ACCRUING CHECK ENGINE LIGHT. FOR OVER 50,000 MILES THE CAR HAS BEEN SERVICED BY AUDI AND AUDI ONLY. RECENTLY THE CAR WENT OUT OF WARRANTY, HOWEVER THE CHECK ENGINE LIGHT IS STILL NOT RESOLVED AND BOTH FLOW AND AUDI HAVE WASHED THERE HANDS OF IT. IN-ADDITION, I JUST RECENTLY LOST MY 4 AND 5 GEAR AND ONLY AFTER I TOOK THE CAR TO A DIFFERENT DEALER WE FOUND THAT FLOW AUDI HAS BEEN DOING BAD WORK ON THE CAR SUCH AS GLUING PARTS BACK TOGETHER (YES, GLUING PARTS ON A $55,000 CAR) AND INSTALLING VACUUM HOSES UP TO THE WRONG PARTS. IN-ADDITION, THEY STRIPPED OUT BOLTS AND LEFT THEM IN PLACE WITHOUT FIXING THEM, THESE BOLTS HOLD THE ENGINE TOGETHER AND IN-PLACE. (ASK ME ABOUT MY TIMING BELT ISSUE, TO LONG OF A STORY TO WRITE ON A WEB-PAGE). THE BOTTOM LINE IS AUDI AND FLOW AUDI REFUSE TO WARRANTY THE CAR ANY FURTHER, HOWEVER THE CHECK ENGINE LIGHT IS STILL NOT FIXED AND ITS SHOWING NEW CODES. I HAVE MUCH MORE INFORMATION... ALSO, ASK ME ABOUT MY A4 (BETTER STORY) FLOW AND AUDI HAVE COST ME OVER 8,000.00 IN THE LAST TWO MONTHS AND I HAVE CALLED EVERYONE FROM THE TOP OF FLOW TO THE TOP OF AUDI. THERE IS NO CUSTOMER SERVICE AND NO RESPONSE. MY NEW MECHANIC IS WILL TO TALK AS WELL... THERE ARE NO LEMON LAWS AND THERE IS NO ONE TO HELP THE BUYER. IT SEEMS LIKE NO-ONE WILL TALK TO ME SINCE IM NOT BUYING A NEW CAR. I REALLY NEED HELP AND ADVICE.
NHTSA complaint #10154339 — an unverified report by a vehicle owner.
WHILE USING THE TIRE JACK THAT CAME WITH THE VEHICLE TO LIFT IT UP OFF THE GROUND AND CHANGE A DEFECTIVE TIRE, IT SNAPPED. THE CAR FELL ON THE BRICKS WE HAD SET UNDER THE FRAME AS BACKUP. TO CORRECT THE FAILURE WE STOPPED USING THE TIRE JACK THAT CAME WITH THE VEHICLE. AFTER INSPECTING THE JACK WE NOTICED THAT THE PLASTIC PART OF IT WAS DEFECTIVE. THIS DEFECT POSES A SERIOUS PERSONAL INJURY ISSUE FOR SOMEONE USING THESE JACKS WITHOUT A BACKUP.
NHTSA complaint #10137294 — an unverified report by a vehicle owner.
CONSUMER HAD EXPERIENCED UNSAFE DRIVING CONDITIONS DUE TO IMPROPERLY MANUFACTURED IGNITION SWITCH. (NAR) *LAB LIGHTS, HEAD LAMPS, HEATER & AC FUNCTIONS, WIPERS AND TURN SIGNALS WOULD FAIL UNPREDICTABLY.
NHTSA complaint #10059474 — an unverified report by a vehicle owner.
CONSUMER HAD EXPERIENCED UNSAFE DRIVING CONDITIONS DUE TO IMPROPERLY MANUFACTURED IGNITION SWITCH. (NAR) *LAB LIGHTS, HEAD LAMPS, HEATER & AC FUNCTIONS, WIPERS AND TURN SIGNALS WOULD FAIL UNPREDICTABLY.
NHTSA complaint #10059474 — an unverified report by a vehicle owner.
AFTER DRIVING AND WHEN VEHICLE WAS TURNED OFF KEY STUCK IN THE IGNITION. WHEN THIS HAPPENED, THE SIGNAL LIGHTS/ HEAD LIGHTS AND AIR CONDITIONER DIDN'T WORK.
NHTSA complaint #10051822 — an unverified report by a vehicle owner.
ACCORDING TO THE VEHICLE TIRE STICKER ON THE DRIVER'S DOOR THE TIRE PRESSURE SHOULD BE 46-PSI PER TIRE. THE DEALER TECHNICIAN STATED THAT THE MAXIMUM AIR PRESSURE SHOULD BE 44 PSI PER TIRE. WHEN THE CONSUMER CONTACTED THE MANUFACTURER THEY ASKED THE CONSUMER TO IGNORE THE STICKER AND INFLATE 34 PSI AIR PRESSURE PER TIRE. SEEKING NHTSA HELP IN THIS MATTER. *AK *SCC
NHTSA complaint #10046317 — an unverified report by a vehicle owner.
CONSUMER CALLED COMPLAINING ABOUT TWO STICKER ON THE VEHICLE THAT SPECIFY TIRE PRESSURE ONE THAT RECOMENDS 30PSI AND THE OTHER THAT RECOMENDS 40PSI ALSO STATES THAT WHEN HE HAD THE TIRE PREASURE AT 30 PSI HE TWO TIRES THAT FELL AND ENDED WITH BLISTERS. GOODYEAR ORIGINAL EQUIPMENT.
NHTSA complaint #8022301 — an unverified report by a vehicle owner.