* Passenger front Seat wiring harness corrosion and failure due to water ingress due to leaking web plate in the longitudinal member on passenger side. Water ingress in passenger compartment caused electrical failure and black mold to grow in the interior carpet and seat rails as well as in an electrical well in the floor board. *Black mold and mildew can cause long term health risks to those persons exposed especially if one didn’t know the mold was present. *The vehicle has been repaired at VW dealership in Missoula, MT. Service tech couldn’t figure where the water was coming from. Finally did research to find an Audi TSB 2059792/5 with the cause and remedy. *Recently Purchased this car and later found the seat not working. The VW dealership/service found the electrical corrosion and mold. Mold was not visible until the seat was moved. Mold was extensive throughout the passenger side under the seat - spread and growing under the carpet, insulation and in the electrical well in the floor board. Pictures attached - tech write up also available upon request. No warning lights were present. ** Audi put out a TSB (Tech Service Bulletin) in 2023 and repaired the cars under warranty - assume this was a wide spread issue for a TSB to be issued and for Audi to manufacture parts to fix the problem. Mold can have serious long term consequences to anyone exposed. I believe Audi should have done a recall for safety reasons. I just bought the car on 1/10/26 used with under 40,000 miles. Carfax or other research did not turn up a recall. I have sent a letter to Audi of America detailing the problem, referencing the TSB and asking them to cover the cost of repair as they had covered the cost on vehicles under warranty. This car is just out of the 5 year warranty but has only 40,000 miles on it. No recall was issued that I can find. Any help you render would be appreciated. Mold exposure is serious if not immediate.
NHTSA complaint #11716608 — an unverified report by a vehicle owner.
MY SMALLISH SIZED PURSE SLIPPED OFF THE PASSENGER SEAT AND WEDGED BETWEEN THE SEAT AND THE FLOOR BOARD BELOW THE DOOR, LANDING ON THE ELECTRONIC SEAT CONTROLS THAT RECLINE THE PASSENGER SEAT. IT RECLINED THE BACK WHILE I WAS DRIVING ON A BRIDGE AND COULDN'T PULL OVER OR STOP, SMASHING MY GRANDSON'S LEGS, WHO WAS IN HIS CAR SEAT BEHIND THE PASSENGER SEAT. HE WAS SCREAMING AND THERE WAS NO WAY FOR ME TO REACH THE CONTROLS TO STOP THE EMPTY SEAT FROM RECLINING, SQUISHING HIM INTO HIS CAR SEAT ! LUCKILY, IT DIDN'T BREAK BOTH OF HIS LEGS, BUT IT COULD EASILY HAVE DONE THAT IF HE'D BEEN A LITTLE BIGGER. AS IT WAS HE WAS TERRIFIED AND SO TRAUMATIZED, I'M NOT SURE I'LL EVER GET HIM BACK IN THIS CAR. THERE SHOULD BE CONTROLS THAT CAN'T ACCIDENTALLY BE ENGAGED OR SOME KIND OF REACHABLE CONTROL FROM THE DRIVER'S SEAT.
NHTSA complaint #11118561 — an unverified report by a vehicle owner.
THE PASSENGER AIRBAG SENSOR GOES OFF AND ON WHILE I'M DRIVING, EVEN WHEN THE SEAT IS EMPTY. I KNOW THERE IS A RECALL ON THIS, BUT THE DEALERSHIP IS TELLING ME MY CAR ISN'T COVERED. I FALL UNDER THE YEAR AND MAKE OF THE RECALL, WHY ISN'T MY CAR COVERED?
NHTSA complaint #11115886 — an unverified report by a vehicle owner.
THE PASSENGER AIRBAG IS NOT TURNED ON WHEN A PASSENGER SITS IN THE SEAT. THIS MEANS THE AIRBAG WILL NOT BE DEPLOYED IN THE EVENT OF AN ACCIDENT. TOOK THE CAR TO THE DEALER, THEY INDICATED THAT THE OCCUPANT DETECTION SENSOR LOCATED IN THE SEAT WAS NOT WORKING AND NEEDED TO BE REPLACED. MY CAR IS ONLY 5 YEARS OLD AND HAS 67,000 MILES. AS THIS IS A SIGNIFICANT SAFETY HAZARD WHICH COULD LEAD TO SEVERE INJURIES OR DEATH, AND GIVEN THE CAR'S RELATIVE LOW MILEAGE, I DO NOT UNDERSTAND HOW THE MANUFACTURER DOES NOT WARRANTY THIS FOR A LONGER PERIOD OF TIME. I WAS TOLD THAT IF I CHOSE TO HAVE THE DEALER REPLACE THE SEAT SENSOR, IT WOULD COST ME >$1,700.
NHTSA complaint #11034075 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2013 AUDI A6. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG SENSOR PERIODICALLY DISENGAGED AND THE AIR BAG WARNING INDICATOR DIMMED WHEN THE PASSENGER SEAT WAS OCCUPIED. THE VEHICLE WAS TAKEN TO AUDI SHREWSBURY (780 BOSTON TURNPIKE, SHREWSBURY, MA 01545, PHONE NUMBER: (888) 699-9619) WHERE IT WAS DIAGNOSED THAT THE FRONT PASSENGER SEAT NEEDED TO BE REMOVED TO INSTALL A NEW SEAT SENSOR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE CONTACT WOULD HAVE TO PAY OUT OF POCKET FOR THE REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
NHTSA complaint #11030517 — an unverified report by a vehicle owner.
THE HARD PLASTIC SEAT BACK OF THE PASSENGER SEAT HAS COME LOOSE. THE ADHESION SYSTEM HAS FAILED. THERE HAS BEEN VERY LIGHT USE OF ALL SEATS OTHER THAN THE DRIVER'S SEAT.
NHTSA complaint #10897179 — an unverified report by a vehicle owner.
PASSENGER AND DRIVER SEATS ARE FALLING APART. THE SEATS ARE PANELED AND SEPARATING SEEN BY REAR SEAT PASSENGERS ....THE SEATS ARE A DEFECT AND SAFETY CONCERN FOR ALL PASSENGERS. THE MECHANISMS OF THE HEATED SEATS ARE EXPOSED AND THE ONLY THING HOLDING THE SEAT TOGETHER IS AN ADHESIVE THAT'S NOT STICKING OR EVEN STICKY. SEATS BACK PANELS ARE LEANING ON PASSENGER WHILE DRIVING.
NHTSA complaint #10883815 — an unverified report by a vehicle owner.
REAR SEATBACKS (RIGID PLASTIC) IS OPEN AT THE TOP ON PASSENGER AND DRIVER SIDE SEATS. THIS IS AN AUDI DESIGN DEFECT AND SAFETY CONCERN TO REAR SEAT PASSENGERS IN AN ACCIDENT. VELCRO ADHESIVE DOES NOT WORK. THE CONNECTORS AT THE TOP WERE EITHER MISSING OR NOT INSTALLED CORRECTLY.
NHTSA complaint #10873612 — an unverified report by a vehicle owner.
AUDI REPLACED PODS MODULE IN FRONT PASSENGER'S SEAT, WHICH MONITORS IF THERE IS AN OCCUPANT IN THE SEAT AND THIS TRIGGERS THE AIRBAG ACTIVATION. AFTER THIS REPLACEMENT MY FRONT PASSENGER SEAT SENSOR STARTED MALFUNCTIONING. IT SEEMS TO BE WORKING FINE WHEN MY HUSBAND SITS THERE (ABOUT 170 LB.), BUT IT WOULD NOT FUNCTION WHEN I WAS OCCUPYING THE SEAT (ABOUT 128 LB.). THE DEALER MADE TWO MORE ATTEMPTS TO CORRECT THE ISSUE. THEY FINALLY ASKED ME TO TRY THE SEAT WITHOUT WEARING MY LONG COAT IN WHICH CASE THE SENSOR SEEMED TO WORK CORRECTLY. THE FINAL CONCLUSION WAS THAT IN ORDER FOR THE AIRBAG SENSOR TO ACTIVATE, LIGHTER PASSENGERS NEED TO TAKE THEIR LONG COATS OFF. THIS IS A LAUGHABLE SUGGESTION THAT AIRBAG FUNCTION IS CONTINGENT ON THE TYPE OF COAT THE PASSENGER IS WEARING. I CONTACTED AUDI USA CUSTOMER SERVICE. THEY IN TURN CONTACTED THE DEALERSHIP AND CAME BACK TO ME WITH THE SAME CONCLUSION THAT THE SEAT PERFORMS UP TO MANUFACTURER'S STANDARDS. I ASKED WHERE IN THE OWNER'S MANUAL THERE IS A NOTE THAT THE PASSENGERS MUST NOT WEAR LONG COATS IN ORDER FOR CRUCIAL SAFETY FEATURE SUCH AS AIRBAG TO FUNCTION CORRECTLY. I ALSO ASKED REPEATEDLY TO EXPLAIN TO ME WHY THIS PROBLEM ONLY PRESENTED ITSELF AFTER THE RECALLED PART WAS REPLACED, TO NO AVAIL. AT THIS POINT AUDI REFUSES TO TAKE NECESSARY STEPS TO FIX THE PROBLEM WHICH THEY CREATED. AUDI SHOULD BE HELD LIABLE FOR ABANDONING THE CUSTOMER WHEN THERE IS A POTENTIALLY SERIOUS SAFETY ISSUE INVOLVED.
NHTSA complaint #10871437 — an unverified report by a vehicle owner.
THE REAR SEAT WAS SHIFTED BY THE OCCUPANT TO ATTACH A CHILD'S CAR SEAT TO THE PASSENGER SIDE REAR SEATBELT MOUNTING BRACKETS. THE SPRING WIRES UNDER THE REAR SEAT CONTACTED BOTH POSTS OF THE BATTERY UNDER THE SEAT, IGNITING A FIRE, WHICH SPREAD THROUGH THE ENTIRE REAR SEAT OF THE CAR. THE SUSPENSION WIRES OF THE REAR SEAT WERE BURNED AWAY BY THE ARC. BASED UPON THE POSITION OF THE REAR SEAT REPORTED BY THE WITNESS, THE SEAT WIRES LINED UP RIGHT ON TOP OF THE BATTERY TERMINALS. THERE DID NOT APPEAR TO BE ANY INSULATING MEANS BETWEEN THE TERMINALS OF THE BATTERY AND THE BOTTOM OF THE SEAT SUSPENSION.
NHTSA complaint #10522252 — an unverified report by a vehicle owner.
I HAVE A 2001 AUDI A6. THE PASSENGER SEAT BEHIND THE DRIVER WAS ON A LOW HEATED SETTING. A BLANKET WAS OVER THE TOP. AFTER WARMING UP THE CAR NOTICED A BURNING SMELL AND THE SEAT WAS ON FIRE. IT BURNED A HOLE ALL THE WAY THROUGH TO THE COILS AND THROUGH THE BLANKET. I WILL BE CONTACTING AUDI USA ABOUT THIS BUT FEEL THIS IS A SEVERE SAFETY ISSUE WITH THE VEHICLE AS MY SON'S CAR SEAT IS ON THE OTHER SIDE. SO FAR THE DEALERSHIP WILL DO NOTHING AND THE CAR WAS OUT OF WARRANTY LONG AGO.
NHTSA complaint #10378765 — an unverified report by a vehicle owner.
I FILED A COMPLAINT ABOUT MY 2004 AUDI A6 IN DEC OF 2009. I REPORTED THAT MY BACK PASSENGER SEAT HAD ALMOST CAUGHT FIRE, AND WAS BURNT. BOTH MY SEAT CUSHION AND UPPER BACK CUSHION WERE BURNED. AT THE TIME I HAD NOT CONTACTED AUDI, YET FILED A COMPLAINT, BECAUSE I FELT AND STILL DO THAT THIS WAS A MAJOR SAFETY HAZARD. SINCE MY LAST COMPLAINT I DID CONTACT BOTH MY DEALERSHIP (ROTH AUDI IN ERIE, PA) AND AUDI HEADQUARTERS AKA: AUDI CUSTOMER RELATIONS. THEY WERE VERY WILLING TO WORK WITH ME, SEEMED EXTREMELY CONCERNED AND SAID NOT TO WORRY BECAUSE I STILL HAD A WARRANTY LEFT ON MY CAR. WELL AFTER THE CAR RETURNED HOME FROM THE DEALERSHIP THEY ONLY FIXED HALF OF THE PROBLEM! THE DEALERSHIP SAID AUDI TOLD THEM TO REPLACE THE BOTTOM CUSHION ONLY. THE DEALERSHIP PAINTED OVER THE TOP CUSHION AND I FOUND THIS OUT AFTER I BEGAN WIPING MY SEAT, BECAUSE I THOUGHT I HAD SMUDGE MARKS ON IT... NOPE PAINT WAS COMING OFF AND COULD SEE THE BURNED SEAT UNDERNEATH THE PAINT. I CALLED AUDI BACK, AND THEY HAD ME TAKE IT BACK TO THE DEALER TO BE ASSESSED AGAIN. AFTER 6 DAYS OR SO THE PERSON I HAD BEEN DEALING WITH FROM AUDI CUSTOMER RELATIONS CALLED TO SAY WE CANT REPLACE THAT PART OF THE SEAT BECAUSE THEY FOUND NO DEFECT IN THE HEATING ELEMENT. SO IN ESSENCE, THEY ONLY DID HALF OF THEIR JOB SINCE THE SEAT BURNED FROM ONE INCIDENT! I HAVE SINCE CONTACTED THE FTC, AND THE ATTORNEY GENERAL RE: THIS ISSUE. I WILL NOT STOP THERE IF I DO NOT GET THIS RESOLVED. THE ENTIRE SEAT SHOULD HAVE BEEN COVERED UNDER THE WARRANTY. CONSIDERING VW RECALLED MANY OF THEIR CARS FOR THE SAME REASON, AND AUDI IS OWNED BY VW I WOULD THINK THEY WOULD BE A BIT MORE CONCERNED ABOUT THEIR CUSTOMERS. I HAVE VIEWED MANY FORUMS, AND FOUND THERE WERE A LOT OF COMPLAINTS SIMILAR TO MINE WITH REGARDS TO THE HEATED SEATING EITHER CATCHING ON FIRE OF BURNING THE SEAT. I'D LIKE TO KNOW IF NHTSA IS HONESTLY LOOKING INTO THIS? THANK YOU.
NHTSA complaint #10326935 — an unverified report by a vehicle owner.
THE SEATS HAVE THE OPTION TO BE HEATED. THE HEAT GOT SO HOT IT BURNED SEAT, AND A PILLOW THAT WAS ON THE SEAT, DESTROYING BOTH THE PILLOW AND THE SEAT FILLING THE CAR WITH A SMOKEY FILM. THE SMELL WAS SO BAD IT FILLED THE CAR AND GARAGE.
NHTSA complaint #10307084 — an unverified report by a vehicle owner.
I HAVE A 2004 AUDI A6 QUATTRO 3.0 L. THIS WEEKEND MY GROWN SON WAS SITTING IN THE BACK SEAT AND HAD HIS SUIT IN A GARMENT BAG NEXT TO HIM. THE HEATED SEATS WERE BOTH ON IN THE BACK. THEY SMELLED SOMETHING BURNING AND IT TURNED OUT IT WAS THE HEATED SEAT. IT BURNED THE GARMENT BAG RIGHT INTO HIS SUIT AND RUINED THE SUIT JACKET AS WELL. MY SEAT LOOKS LIKE IT WAS READY TO CATCH ON FIRE. I HAVE 44,000 MILES ON THIS CAR. I HAVE NOT CONTACTED AUDI YET, AND MY FEAR IS THAT WHEN I DO THEY WILL MAKE ME PAY FOR THIS. I FEEL THIS IS A MAJOR SAFETY HAZARD AND NOW I HAVE TO WORRY ABOUT THE REST OF THE SEATS AS WELL. I CAN'T IMAGINE WHAT WOULD HAVE HAPPENED IF A PERSON WOULD HAVE BEEN SITTING THERE!
NHTSA complaint #10294680 — an unverified report by a vehicle owner.
I HAD PURCHASED A 2004 AUDI A6 QUATTRO WITH 55,900 MILES ON IT FROM A NISSAN DEALER IN NJ ON 1/16/09. I HAD THE CAR FOR 9 DAYS AND I WAS DRIVING ON THE MASSACHUSETTS TURNPIKE WHEN I BEGAN TO SMELL SOMETHING ODD IN THE CAR. I PULLED OFF AT THE NEXT REST AREA. I WENT TO THE BACK SEAT TO GET A JACKET. I PICKED UP THE JACKET AND THE SMELL GOT STRONGER. I PICKED UP A SMALL TRAVEL PILLOW OFF THE SEAT AND THE BOTTOM OF THE PILLOW WAS BURNED AND THE SEAT HAD A HOLE BURNT IN IT. THE CAR WAS EXAMINED BY AN AUDI DEALER WHO SAID THE SWITCH HAD SHORTED OUT AND THE HEATING ELEMENT BURNT THE SEAT. THERE IS A FUSE IN THIS CIRCUIT BUT IT DOES NOT APPEAR TO WORK. AUDI WOULD DO NOTHING ABOUT THIS. I GUESS THEY THINK SEATS BURNING UP ARE OK. I WAS JUST LUCKY NO ONE WAS IN THE SEAT AT THE TIME. THE SEAT IS NOT EVEN SUPPOSED TO ACTIVATE THE HEATERS UNLESS SOMEONE IS IN THE SEAT. THE SWITCH ON THE HEATER WAS ALSO ONLY SET TO THE LOWEST SETTING. THE SEAT BURNT ALL THE WAY THROUGH ALTHOUGH THERE WAS NO ACTUAL FIRE INVOLVED. I HAVE PICTURES OF THE SEAT AND THE PILLOW IF THIS WOULD BE HELPFUL. THE OLD SEAT IS AVAILABLE AS I AM LOOKING FOR A NEW NON HEATED SEAT. THIS WAS THE REAR BENCH SEAT BOTTOM THAT BURNT.
NHTSA complaint #10257720 — an unverified report by a vehicle owner.
1. NORMAL USE OF THE CAR NOTHING SPECIAL WORK AND BACK. SLOWLY DEVELOPED A ROCK BACK AND FORTH. 2. THE DRIVERS SEAT HAS DEVELOPED A ROCK BACK AND FORTH THAT MOVES THE SEAT ABOUT 1" FORWARD WHEN ACCELERATING AND 1" BACK WHEN BREAKING. MY SISTER WHO DRIVES THE CAR IS A PETITE GIRL AND THE MOVEMENT OF THE SEAT IS A HUGE DEAL SINCE THE SEAT IS ALREADY ADJUSTED FAR FORWARD. ACCORDING TO THE DEALER IT WILL ONLY GET WORSE. 3. TAKEN TO THE DEALER WHO QUOTED A BIG AMOUNT OF MONEY TO REPLACE A FAULTY SEAT FRAME. BUT NO ACTION HAS BEEN TAKEN.
NHTSA complaint #10235876 — an unverified report by a vehicle owner.
MY 1999 AUDI A6 HAS SEAT HEATERS. WHEN USING THE DRIVER'S SEAT HEATER, THE STEERING WHEEL ALSO HEATS UP FOR A FEW MINUTES AT THE START OF THE HEATING CYCLE. RECENTLY, UPON STARTING THE VEHICLE WHERE THE SEAT HEATER HAD BEEN LEFT ON SETTING 2 OF 6, I NOTICED A SMALL HOLE BEING BURNED THROUGH THE STEERING WHEEL COVER. I IMMEDIATELY TURNED THE SEAT HEATER OFF AND THE BURNING STOPPED. UNFORTUNATELY, I CANNOT NOW USE THE SEAT HEATER AND THERE IS A HOLE IN THE STEERING WHEEL COVER.
NHTSA complaint #10184111 — an unverified report by a vehicle owner.
DRIVERS SEAT ROCKS WHEN BRAKING HARD AFTER ROUND 47-80K MILES. THIS IS COMMON IN AUDI'S AS I HAVE SEARCHED AUDI FORUMS AND MANY OWNERS ARE EXPERIENCING THE SAME PROBLEM. PROBLEM CAN BE ATTRIBUTED TO EASILY BROKEN WELDS IN SEAT FRAME. WWW.AUDIWORLD.COM/SEARCH "DRIVER SEAT ROCKING".
NHTSA complaint #10147715 — an unverified report by a vehicle owner.
UPON ACTIVATING THE DRIVER'S SIDE SEAT HEATING ELEMENT, THE STEERING WHEEL HEATER BEGINS TO HEAT. THE STEERING WHEEL, AFTER A SHORT WHILE (APPROX 5 MINUTES) REACHES TEMPERATURES UNBEARABLE TO THE TOUCH, AND ALSO BEGINS 'BURNING THROUGH' THE STEERING WHEEL CASING IN MULTIPLE LOCATIONS.
NHTSA complaint #10078674 — an unverified report by a vehicle owner.