FaultScore

FaultScore report

1997 Audi Quattro problems

Owners have filed 15 complaints about the 1997 Audi Quattro with NHTSA between 1997 and 2008. The largest single group is the engine & cooling. Across this model's run it ranks 2 of 6 worst.

D

FaultScore 63/100

Higher is worse. Measured against the other years of the Audi Quattro.

How this is worked out

The numbers

15

Complaints

3

Crashes reported

0

Fires reported

0

Injuries reported

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 40 vs 50 Severity 100 vs 50 Early failure not reported
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 40
Against the median year of the Audi Quattro. 50 means typical for this model; 100 means roughly double.
Severity — 100
20% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — not reported
Too few complaints recorded a mileage to measure this.

How 1997 compares with every other Audi Quattro

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 1997 Audi Quattro

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Acceleration & Cruise Control 3 20.0%
Engine & Cooling 3 20.0%
Suspension 2 13.3%

Median failure at 59,000 miles

Brakes 2 13.3%

1 crashes, 0 fires

Equipment & Accessories 1 6.7%
Lights 1 6.7%

Median failure at 84,750 miles

Steering 1 6.7%

1 crashes, 0 fires

Airbags 1 6.7%

1 crashes, 0 fires

Electrical System 1 6.7%

Median failure at 71,000 miles

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

May 1997 peak 3 Jun 2008

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

Saddle River, NJ Crash

AIR BAGS:FRONTAL

WHILE DRIVING DOWN THE ROAD THE VEHICLE WENT TO THE LEFT AND THE STEERING LOCKED UP, THE DRIVER LOST CONTROL OF THE VEHICLE, CAUSING THE DRIVER TO HIT THE MEDIA IN THE ROAD. THE BRAKES LOCKED UP, AND THE VEHICLE HAS ABS BRAKES. THE DRIVER SAID THAT THE AIR BAG DID NOT DEPLOY.

NHTSA complaint #821981 — an unverified report by a vehicle owner.

Saddle River, NJ Crash

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP

WHILE DRIVING DOWN THE ROAD THE VEHICLE WENT TO THE LEFT AND THE STEERING LOCKED UP, THE DRIVER LOST CONTROL OF THE VEHICLE, CAUSING THE DRIVER TO HIT THE MEDIA IN THE ROAD. THE BRAKES LOCKED UP, AND THE VEHICLE HAS ABS BRAKES. THE DRIVER SAID THAT THE AIR BAG DID NOT DEPLOY.

NHTSA complaint #821981 — an unverified report by a vehicle owner.

Saddle River, NJ Crash

STEERING

WHILE DRIVING DOWN THE ROAD THE VEHICLE WENT TO THE LEFT AND THE STEERING LOCKED UP, THE DRIVER LOST CONTROL OF THE VEHICLE, CAUSING THE DRIVER TO HIT THE MEDIA IN THE ROAD. THE BRAKES LOCKED UP, AND THE VEHICLE HAS ABS BRAKES. THE DRIVER SAID THAT THE AIR BAG DID NOT DEPLOY.

NHTSA complaint #821981 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

at 84,750 miles Carlisle, PA

EXTERIOR LIGHTING:HEADLIGHTS:SWITCH

TL*THE CONTACT OWNS A 1997 AUDI A4 QUATTRO. THE CONTACT STATED THAT THE HEADLIGHT SWITCH FAILED, WHICH CAUSED THE HEADLIGHTS TO SHUT OFF WHILE DRIVING 35 MPH AT NIGHT. HE HAD TO PARK THE VEHICLE FOR THE REMAINDER OF THE EVENING. HE WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 06E049000 (EXTERIOR LIGHTING). THE CONTACT REPAIRED THE FAILURE HIMSELF. THE FAILURE MILEAGE WAS 84,750. UPDATED 07/07/08. *BF UPDATED

NHTSA complaint #10230353 — an unverified report by a vehicle owner.

at 59,000 miles Richmond, VA

SUSPENSION:FRONT:MACPHERSON STRUT

ON SUNDAY NIGHT, 3/11/07, MY WIFE WAS DRIVING OUR AUDI A6 QUATTRO WAGON WHEN THE CAR SUDDENLY WENT OUT OF CONTROL. AS SHE APPLIED THE BRAKE, THE CAR VEERED WILDLY, SPINNING A FULL 360 DEGREES. TO GAIN CONTROL MY WIFE NEXT TRIED LIGHT ACCELERATION AND WAS ABLE WITH THAT AND BRUTE FORCE TO PULL THE CAR ONTO THE SIDE OF THE ROAD. THE DEALER, AFTER EXAMINING THE VEHICLE, TOLD US THAT A NUT HAD COME OFF THE BOLT HOLDING THE RIGHT FRONT STRUT. WE DO NOT UNDERSTAND HOW A NUT WOULD SUDDENLY LOOSEN LIKE THIS AFTER 60,000 MILES AND 10 YEARS. THE REPAIR WAS TO REPLACE BOTH STRUTS AND OTHER DAMAGED COMPONENTS. WE ARE VERY MUCH RELIEVED THAT THIS FAILURE DID NOT HAVE CATASTROPHIC RESULTS, BUT ARE CONCERNED THAT SUCH A FAILURE COULD OCCUR.

NHTSA complaint #10185514 — an unverified report by a vehicle owner.

at 71,000 miles Cheshire, CT

ELECTRICAL SYSTEM:IGNITION:SWITCH

I EXPERIENCED A FAILURE IDENTICAL TO RECALL 00V317000. THE PLASTIC IGNITION SWITCH HOUSING FRACTURES, ALLOWING THE IGNITION AND STARTER TO FIRE CONTINUOUSLY. MY STARTER BURNED OUT AND THE REPAIR OF BOTH THE SWITCH AND THE STARTER COST $830.56. AUDI CLAIMS MY CAR WAS NOT IN THE RECALL GROUP.

NHTSA complaint #10139450 — an unverified report by a vehicle owner.

Apple Valley, MN

SUSPENSION:FRONT:CONTROL ARM:LOWER ARM

MY WIFE AND I PURCHASED A NEW 1997 AUDI A4 QUATTRO. WITHIN THE FIRST COUPLE OF YEARS WE RECEIVED A RECALL NOTICE THAT THE LOWER FRONT CONTROL ARMS MIGHT NEED TO BE REPLACED. THE DEALER EXAMINED THE CAR AND DETERMINED THE REPLACEMENT WAS NECESSARY. NOW, LAST WEEK I RECEIVED ANOTHER RECALL NOTICE FROM AUDI ABOUT THE SAME PROBLEM; PREMATURELY WORN OUT FRONT LOWER CONTROL ARMS. I CALLED THE AUDI DEALER AND INQUIRED ABOUT BRINGING THE CAR IN TO BE LOOKED AT. THE PERSON I TALKED TO ON THE PHONE TOLD ME THAT SINCE THEY HAD NO RECORD OF A 60,000 MILE CHECKUP, THAT AUDI WOULD NOT PAY THE COST OF REPAIRS, IF NECESSARY. HE TOLD ME THE COST TO REPAIR THESE LOWER CONTROL ARMS IS AROUND $1,100 PARTS AND LABOR. HE ALSO INDICATED THAT ALMOST ALL AUDI A4 OWNERS OF MY MODEL YEAR HAD HAD THIS REPAIR DONE AT LEAST ONCE. THE CAR NOW HAS 80,000 MILES ON IT AND IS OTHERWISE IN GOOD SHAPE. IT SEEMS TO ME THAT IF AUDI IS HAVING SUCH A SERIOUS PROBLEM WITH THE LOWER CONTROL ARMS ON THEIR A4'S THAT THEY NEED TO ISSUE TWO FACTORY RECALLS FOR THE SAME PROBLEM WITHIN ABOUT SIX YEARS TIME, THE PROBLEM IS SERIOUS ENOUGH THAT THEY SHOULD BE REQUIRED TO PAY FOR THE REPAIRS, AND NOT THE CUSTOMER WHO BOUGHT THE CAR WITH THIS SORT OF SERIOUS MANUFACTURING/DESIGN DEFECT. PLEASE ADD MY NAME TO WHAT I AM SURE IS A GROWING LIST OF UNSATISFIED AUDI A4 CUSTOMERS WHO ARE LOOKING FOR SATISFACTION FROM AUDI FOR THIS PROBLEM WHICH COULD LEAD TO LOSS OF DIRECTIONAL CONTROL.

NHTSA complaint #10102338 — an unverified report by a vehicle owner.

Oradell, NJ

ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY

HEATER STOPPED WORKING-HEATER CORE CHECKED AND FOUND TO BE OKAY. THERMASTAT REPLACED. WATER PUMP FOUND TO BE NON-FUNCTIONAL AND REPLACED. PROBLEM NOT SOLVED. HEAD GASKETS REPLACED AND FOUND CRACKED HEAD. HEAD REPLACED -S STILL DID NOT SOLVE THE HEAT PROBLEM. HEATER CORE REPLACED-STILL DID NOT SOLVE THE PROBLEM. RADIATOR REPLACED - PROBLEM APPEARS TO BE SOLVED, HOWEVER CAR RUNS WORSE THAN IT DID BEFORE SPENDING $3,500-. TOTALL FRUSTRATED AND NO HELP FROM AUDI AFTER NUMEROUS PHONE CALLS. CAR WARRANTY RAN OUT IN DECEMBER-PROBLEM OCCURED IN JANUARY.

NHTSA complaint #10007733 — an unverified report by a vehicle owner.

Oradell, NJ

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE

HEATER STOPPED WORKING-HEATER CORE CHECKED AND FOUND TO BE OKAY. THERMASTAT REPLACED. WATER PUMP FOUND TO BE NON-FUNCTIONAL AND REPLACED. PROBLEM NOT SOLVED. HEAD GASKETS REPLACED AND FOUND CRACKED HEAD. HEAD REPLACED -S STILL DID NOT SOLVE THE HEAT PROBLEM. HEATER CORE REPLACED-STILL DID NOT SOLVE THE PROBLEM. RADIATOR REPLACED - PROBLEM APPEARS TO BE SOLVED, HOWEVER CAR RUNS WORSE THAN IT DID BEFORE SPENDING $3,500-. TOTALL FRUSTRATED AND NO HELP FROM AUDI AFTER NUMEROUS PHONE CALLS. CAR WARRANTY RAN OUT IN DECEMBER-PROBLEM OCCURED IN JANUARY.

NHTSA complaint #10007733 — an unverified report by a vehicle owner.

Oradell, NJ

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:WATER HEATER

HEATER STOPPED WORKING-HEATER CORE CHECKED AND FOUND TO BE OKAY. THERMASTAT REPLACED. WATER PUMP FOUND TO BE NON-FUNCTIONAL AND REPLACED. PROBLEM NOT SOLVED. HEAD GASKETS REPLACED AND FOUND CRACKED HEAD. HEAD REPLACED -S STILL DID NOT SOLVE THE HEAT PROBLEM. HEATER CORE REPLACED-STILL DID NOT SOLVE THE PROBLEM. RADIATOR REPLACED - PROBLEM APPEARS TO BE SOLVED, HOWEVER CAR RUNS WORSE THAN IT DID BEFORE SPENDING $3,500-. TOTALL FRUSTRATED AND NO HELP FROM AUDI AFTER NUMEROUS PHONE CALLS. CAR WARRANTY RAN OUT IN DECEMBER-PROBLEM OCCURED IN JANUARY.

NHTSA complaint #10007733 — an unverified report by a vehicle owner.

Simsbury, CT

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP

THE PROBLEM IS ONE THAT IS KNOWN TO MANY OF US A4 OWNERS. IT HAS TO DO WITH VERY POOR BRAKING PERFORMANCE IN WET CONDITIONS. THESE CARS DID NOT COME WITH A SHIELD BEHIND THE FRONT DISCS TO PREVENT WATER FROM ACCUMULATING. THE RESULT IS LITTLE OR NO BRAKING FOR 1-2 SECONDS AFTER THE BRAKES ARE APPLIED. I MUST DRAG THE BRAKE PEDAL IN ORDER TO DRY THE DISCS BEFORE THEY WILL PERFORM AS THEY ARE SUPPOSED TO. THIS IS A COMMON PROBLEM THAT HAS BEEN DISCUSSED IN DEPTH ON AUDIWORLD.COM(USE THE ARCHIVES TO INVESTIGATE). AUDI IS AWARE OF THE PROBLEM DUE TO NUMEROUS COMPLAINTS BUT FAILS TO DO ANYTHING TO REMEDY THE SITUATION. IT SEEMS LIKE A COUPLE OF SHIELDS WOULD BE AN INEXPENSIVE AND EASY FIX TO THE PROBLEM. AGAIN, THIS IS A COMMON PROBLEM ON MANY A4S.

NHTSA complaint #720949 — an unverified report by a vehicle owner.

Brookfield, CT

ENGINE AND ENGINE COOLING:ENGINE:GASOLINE

DONT HAVE PARTS FOR VEHICLE RECALL ITEMS.

NHTSA complaint #854188 — an unverified report by a vehicle owner.

Great Neck, NY

VEHICLE SPEED CONTROL:ACCELERATOR PEDAL

GAS PEDAL INTERMITTENTLY STICKS WHEN DEPRESSED, NO POWER, FOLLOWED BY POWER SURGE.(SUDDEN ACCELERATION). THIS PROBLEM OCCURS AT START UP OR WHEN DRIVING SLOWLY.

NHTSA complaint #544815 — an unverified report by a vehicle owner.

Saddle River, NJ Crash

AIR BAGS:FRONTAL

WHILE DRIVING DOWN THE ROAD THE VEHICLE WENT TO THE LEFT AND THE STEERING LOCKED UP, THE DRIVER LOST CONTROL OF THE VEHICLE, CAUSING THE DRIVER TO HIT THE MEDIA IN THE ROAD. THE BRAKES LOCKED UP, AND THE VEHICLE HAS ABS BRAKES. THE DRIVER SAID THAT THE AIR BAG DID NOT DEPLOY.

NHTSA complaint #821981 — an unverified report by a vehicle owner.

Saddle River, NJ Crash

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP

WHILE DRIVING DOWN THE ROAD THE VEHICLE WENT TO THE LEFT AND THE STEERING LOCKED UP, THE DRIVER LOST CONTROL OF THE VEHICLE, CAUSING THE DRIVER TO HIT THE MEDIA IN THE ROAD. THE BRAKES LOCKED UP, AND THE VEHICLE HAS ABS BRAKES. THE DRIVER SAID THAT THE AIR BAG DID NOT DEPLOY.

NHTSA complaint #821981 — an unverified report by a vehicle owner.

Saddle River, NJ Crash

STEERING

WHILE DRIVING DOWN THE ROAD THE VEHICLE WENT TO THE LEFT AND THE STEERING LOCKED UP, THE DRIVER LOST CONTROL OF THE VEHICLE, CAUSING THE DRIVER TO HIT THE MEDIA IN THE ROAD. THE BRAKES LOCKED UP, AND THE VEHICLE HAS ABS BRAKES. THE DRIVER SAID THAT THE AIR BAG DID NOT DEPLOY.

NHTSA complaint #821981 — an unverified report by a vehicle owner.

Somerset, NJ

VEHICLE SPEED CONTROL

THROTTLE BODY FAILED TWICE.

NHTSA complaint #526877 — an unverified report by a vehicle owner.

Summit, NJ

VEHICLE SPEED CONTROL

CONSUMER STATED WHEN APPROACHING A INTERSECTION WHILE TRAVELING ABOUT 45 MPH, AND UPON DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE LOST ALL POWER WITHOUT NO WARNING, CAUSING A NEAR ACCIDENT. CONSUMER HAS CONTACTED THE DEALER, DEALER REPLACED THE COMPUTER CHIP WITHIN THE TRANSMISSION, PROBLEM STILL EXISTS.

NHTSA complaint #811887 — an unverified report by a vehicle owner.