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2002 problems

FaultScore report

2002 Audi Quattro problems

Owners have filed 17 complaints about the 2002 Audi Quattro with NHTSA between 2002 and 2010. The largest single group is the electrical system. Across this model's run it ranks 5 of 6 worst.

Read the complaints What breaks Worst years for the Audi Quattro All 2002 cars

FaultScore 52/100

Higher is worse. Measured against the other years of the Audi Quattro.

How this is worked out

The numbers

Complaints

Crashes reported

Fires reported

Injuries reported

7,395 mi

Median mileage at failure

Half of reported failures happened before this

67%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

The dashed ring is 50 — the national norm. Further out is worse.

Complaint volume — 46: Against the median year of the Audi Quattro. 50 means typical for this model; 100 means roughly double.
Severity — 30: 5.9% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 100: 67% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2002 compares with every other Audi Quattro

Click any bar to open that year's report.

1 5 8 3 1 1 10 15 10 34 7 26 17 4 1

87 90 91 93 94 95 96 97 98 99 00 01 02 03 09

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2002 Audi Quattro

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Electrical System 4 23.5%

0 crashes, 1 fires · median 22,770 mi

Acceleration & Cruise Control 3 17.6%

Median failure at 4,700 miles

Equipment & Accessories 1 5.9%

Median failure at 4,700 miles

Tires 1 5.9%

Windows, Mirrors & Wipers 1 5.9%

Median failure at 4,700 miles

Fuel & Propulsion 1 5.9%

Median failure at 90,197 miles

Lights 1 5.9%

Brakes 1 5.9%

Median failure at 76,000 miles

Steering 1 5.9%

Median failure at 4,700 miles

Airbags 1 5.9%

Transmission & Drivetrain 1 5.9%

Median failure at 95,000 miles

Engine & Cooling 1 5.9%

Median failure at 4,700 miles

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

1,000 – 9,999 miles 6 50.0%

10,000 – 24,999 miles 1 8.3%

25,000 – 49,999 miles 1 8.3%

50,000 – 74,999 miles 1 8.3%

75,000 – 99,999 miles 3 25.0%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Nov 2002 peak 6 Dec 2010

NHTSA investigations into the 2002 Audi Quattro

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

PE08008 Opened 31 Jan 2008 Closed 30 May 2008 FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY

FUEL TANK LEAK

VOLKSWAGEN (VW) IS RECALLING CERTAIN VW PASSAT 4MOTION AND AUDI A6 QUATTRO AND ALLROAD QUATTRO ALL-WHEEL DRIVE PASSENGER CARS.VW VEHICLES SUBJECT TO RECALL WERE MANUFACTURED FROM NOVEMBER 22, 2000 THROUGH MAY 31, 2005 AND AUDI VEHICLES SUBJECT TO RECALL WERE MANUFACTURED FROM JUNE 2, 2001 TO JUNE 1, 2005.THE NHTSA RECALL NUMBER FOR THE VW VEHICLES IS 08V-156 (VW ALSO IS CORRECTING DEFECTS RELATED TO HEAT SHIELD AND FUEL LINE HAZARDS FOR THESE VEHICLES AND FOR 1999-2000 PASSATS IN THIS RECALL ACTION.)THE NHTSA RECALL NUMBER FOR THE AUDI VEHICLES IS 08V-157.SINCE 2006, ODI HAS RECEIVED 17 COMPLA...

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

Filed 1 Apr 2004 at 35,450 miles Brooklyn, NY Fire

ELECTRICAL SYSTEM:WIRING

VEHICLE CAUGHT ON FIRE DUE TO FAULTY WIRING.

NHTSA complaint #10065449 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

Filed 28 Dec 2010 at 95,000 miles Mahwah, NJ

POWER TRAIN

CRACKED BEARING ON DUAL MASS FLYWHEEL (A4 QUATTRO, 3L V6, 6 SPEED MANUAL TRANSMISSION). THIS BEARING CONNECTING TWO DISKS THAT MAKE UP DUAL MASS FLYWHEEL, WAS CRACKED, CAUSING A SUDDEN ONSET OF A SERIOUS AND DANGEROUS VIBRATION TO OCCUR AT ALL RPM LEVELS. ALSO REQUIRED A COMPLETE CLUTCH REPLACEMENT PRIOR TO NORMAL WEAR INTERVAL. ENTIRE FLYWHEEL ASSY REPLACED WITH CLUTCH PRESSURE PLATE, PILOT AND THROWOUT BEARINGS REMEDIED ISSUE. 10 HOURS LABOR WITH PARTS APROX $2700 TOTAL COST OF REPAIR.

NHTSA complaint #10372659 — an unverified report by a vehicle owner.

Filed 10 Feb 2010 at 90,197 miles Menlo Park, CA

FUEL SYSTEM, GASOLINE

THE AUDI CARS HAVE A PROBLEM WITH THE GAS TANKS WHICH COULD LEAD TO EXPLOSIONS. MY 2002 AUDI HAS ABOUT 100K ON IT, WHICH IS WHEN I STARTED SMELLING GAS. I TOOK IT INTO THE DEALER IN 2008 FOR A RECALL, AND AT THAT TIME THEY SERVICED A PART OF THE FUEL SYSTEM, FOR WHICH NOW THERE IS A RECALL. THEN THIS YEAR, SMELLING GAS, I HAD THE RINGS CHANGED, BUT NOW SMELLING GAS AGAIN, MY AUDI MECHANIC SAYS THE TANK IS NOT REPAIRABLE. HE PULLED IT AS FAR DOWN AS POSSIBLE AND USED A SCOPE ON IT TO SEE IF IT COULD BE REPAIRED. NOW I AM LOOKING AT ABOUT 2K IN BILLS FOR A NEW GAS TANK. I CALLED AUDI AND ASKED THEIR ADVOCATE ABOUT THIS, ASKING ABOUT IF IT WAS RELATED TO THE RECALL, AND OF COURSE HE SAID NO, THAT WITH HIGH MILEAGE CARS GAS TANKS CAN GIVE PROBLEMS. I KNOW OF MANY AUDIS WHO HAVE HAD TO REPLACE GAS TANKS; THIS IS NOT NORMAL. AUDI NEEDS TO BE INVESTIGATED FOR THIS. I HAVE FOUND MANY OTHER INSTANCES JUST BY GOOGLING THIS PROBLEM ON THE WEB, AND MY MECHANIC, WHO ONLY WORKS ON AUDIS, HAS REPLACED SEVERAL TANKS. HE USED TO BE AN AUTHORIZED PARTS CENTER FOR AUDI SO HE KNOWS THAT THEY ARE AWARE OF THE PROBLEM.

NHTSA complaint #10308464 — an unverified report by a vehicle owner.

Filed 15 Nov 2007 at 76,000 miles Seattle, WA

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE

I HAVE INTERMITTENT PROBLEMS WHERE THE ABS AND BRAKE LIGHTS GO ON WITH AN ACCOMPANYING THREE BEEPS FROM THE CONSOLE OF MY 2000 AUDI A6 QUATTRO SEDAN. THIS IS HAPPENING MOST OF THE TIME NOW. THE COMPUTER DIAGNOSTIC INDICATES THAT THERE IS NO COMMUNICATIONS WITH THE ABS SYSTEM. MY MECHANIC TELLS ME THAT HE CAN FIX THIS FOR ABOUT 25% OF THE VALUE OF MY CAR. THIS IS NUTS. I GO ONLINE AND FIND THAT THERE ARE DOZENS OF PEOPLE WITH THE SAME PROBLEM THAT HAVE FILED QUESTIONS WITH VARIOUS AUDI-RELATED WEB PAGES, ALL WITH THE SAME OR NEARLY THE SAME PROBLEM. THIS APPEARS TO BE A DESIGN FLAW NOT A WORN-OUT PART. I ALONG WITH MANY OTHERS ARE TERRIBLY FRUSTRATED WITH THIS ISSUE.

NHTSA complaint #10209072 — an unverified report by a vehicle owner.

Filed 22 Feb 2007 at 60,300 miles Washngton, DC

ELECTRICAL SYSTEM:IGNITION:SWITCH

TL*THE CONTACT OWNS A 2002 AUDI A4 QUATTRO. THE IGNITION COILS WERE ORIGINALLY REPLACED UNDER RECALL IN 2003 AT 9,000 MILES. AT 60,300 MILES THE IGNITION COILS FAILED AGAIN WHILE VEHICLE WAS SITTING AT A STOP LIGHT. THE ROAD CONDITIONS WERE NOT A FACTOR. THE ENGINE WAS LOUDER THAN NORMAL, AND VEHICLE DID NOT DRIVE NORMALLY, ALSO, THERE WAS LOSS OF POWER.THE WARNING INDICATOR LIGHT APPEARED AFTER THE FAILURE. THE CONTACT DROVE THE VEHICLE AT 10-15 MPH. THE DEALER STATED THAT THE IGNITION COILS FOR CYLINDERS 2, 3 & 6 WERE FAULTY , AND RECOMMENED ALL IGNITION COILS SHOULD BE REPLACED. THE CURRENT AND FAILURE MILEAGE WAS 60,300.

NHTSA complaint #10183252 — an unverified report by a vehicle owner.

Filed 16 Apr 2006 Cincinnati, OH

EXTERIOR LIGHTING:TURN SIGNAL

THE ELECTRICAL SYSTEM HAS HAD NUMEROUS PROBLEMS AND CURRENTLY THE TURN SIGNALS OFTEN DO NOT FUNCTION ALTHOUGH AT TIMES THE WORK FOR A SHORT PERIOD.

NHTSA complaint #10155447 — an unverified report by a vehicle owner.

Filed 13 Apr 2005 at 4,700 miles Levittown, NY

VISIBILITY:WINDSHIELD WIPER/WASHER

VEHICLE WAS TRAVELING AT 50 MPH WHEN ALL OF ALL SUDDEN IT WOULD NOT ACCELERATE WHEN THE DRIVER PRESSED ON THE ACCELERATOR PEDAL. MANUFACTURER WAS CONTACTED FOR A SIMILAR EVENT MONTHS EARLIER BY CONSUMER AND TESTED, BUT THE CAUSE WAS UNDETERMINED. *AK AT 2700 RPM THE ENGINE DIED. WHEN RELEASING THE GAS PEDAL ENGINE MAY OR MAY NOT START MOVING. THE CHECK ENGINE LIGHT KEEPS ILLUMINATING AND THERE IS INTERMITTENT BACK FIRE. DEALER REPLACED A NUMBER OF PARTS RELATED TO THE ENGINE. LIGHTER NOT WORKING. CONNECTION TO THE LIGHTER PLUG WAS REPAIRED. THE HORN IS VERY LOW. DEBRIS CLEARED FROM THE HORN. WIPERS STREAKING. WORN WIPER BLADES REPLACED. POWER STEERING PUMP REPLACED. *TT