FaultScore report
Owners have filed 36 complaints about the 1996 BMW 328I with NHTSA between 1996 and 2007. The largest single group is the engine & cooling. Across this model's run it ranks 12 of 15 worst.
FaultScore 37/100
Higher is worse. Measured against the other years of the BMW 328I.
How this is worked out36
Complaints
2
Crashes reported
0
Fires reported
4
Injuries reported
The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.
Click any bar to open that year's report.
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
Median failure at 80,489 miles
Median failure at 96,720 miles
2 crashes, 0 fires
A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.
Reports where the owner recorded a crash, a fire, an injury or a death.
VEHICLE SPEED CONTROL
WHEN THE VEHICLE WAS PUT IN DRIVE IT ACCELERATED BACKWARDS WITH THE ENGINE RECING AT 40 TO 50 MILES PER HOUR AND HIT A TREE, PASSENGER SUSTAINED HEAD INJURY. NLM
NHTSA complaint #558603 — an unverified report by a vehicle owner.
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
MY ENGINE JUST CUT OUT WHILE DRIVING ON THE HIGHWAY WITH NO EXPLANATION. MY INDEPENDENT MECHANIC SAYS THAT SINCE MY BATTERY WAS DISCONNECTED WHILE BEING REPAIRED, ALL FAULT MEMORY WAS LOST. MY DEALER WILL NOT REPLACE ANY PARTS WITHOUT ANY REPRODUCIBLE FAILURE. BMW OF NORTH AMERICA ADMITS THAT HTIS KIND OF FAILURE HAPPENS TO 3 AND 5 SERIES CARS, BUT HAS NOT ISSUED A RECALL AND HAS NOT REPLIED TO MY COMPLAINTS.
NHTSA complaint #540520 — an unverified report by a vehicle owner.
AIR BAGS:FRONTAL
HILE DRIVING VEHICLE AT 30 MPH WAS INVOLVED IN A HEAD-ON COLLISION. THERE WAS NO DEPLOYMENT OF DRIVER'S OR PASSEGER'S SIDE AIRBAGS. VEHICLE HIT ON CENTER RIGHT FRONT ON DRIVERS SIDE.
NHTSA complaint #812425 — an unverified report by a vehicle owner.
AIR BAGS:FRONTAL
FRONTAL COLLISION, IMPACT 12:00 POSITION, 40MPH, DUAL AIR BAGS DID NOT DEPLOY.
NHTSA complaint #805334 — an unverified report by a vehicle owner.
In the owners' own words, exactly as filed with NHTSA.
ELECTRICAL SYSTEM:HORN
TL*THE CONTACT OWNS A 1996 BMW 328I. HE STATED THAT THE HORN DID NOT WORK AND NOTICED THAT THE WIRES WERE CUT IN THE STEERING COLUMN AND UNDER THE HOOD. HE STATED THAT HE PURCHASED THE CLOCKSPRING, BUT IT WAS NOT COMPATIBLE WITH THE STEERING WHEEL. THE CURRENT MILEAGE WAS 97,120 AND THE APPROXIMATE FAILURE MILEAGE WAS 96720.
NHTSA complaint #10199955 — an unverified report by a vehicle owner.
LATCHES/LOCKS/LINKAGES
POWER LOCK ACTUATORS ON VEHICLE FAIL REPEATEDLY. BETWEEN 2000 AND 2003, THREE POWER LOCK ACTUATORS FAILED ON VEHICLE (BOTH REAR DOORS AND FRONT PASSENGER DOOR). SOMETIMES THE ACTUATORS GET STUCK IN THE LOCKED POSITION, SOMETIMES UNLOCKED. WALKED AWAY FROM VEHICLE WITH AN UNLOCKED DOOR ON SEVERAL OCCASIONS BEFORE DISCOVERING PROBLEM. IN ONE CASE (FRONT PASS. DOOR), DOOR LOCK WAS EVEN DIFFICULT (BUT NOT IMPOSSIBLE) TO OPERATE MANUALLY: THIS WAS STUCK IN THE LOCKED POSITION, MAKING ENTRY INTO THE VEHICLE VERY DIFFICULT.
NHTSA complaint #10066535 — an unverified report by a vehicle owner.
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE A 328I BMW, AND THE INFORMATION IN THE OWNERS MANUAL STATES THAT YOU NEVER NEED TO CHANGE THE TRANSMISSION FLUID YET ON THE DAY IN QUESTION MY TRANSMISSION BEGAN TO STALL AND JERK. I THAN CALLED MY MECHANIC WHO I INFORMED OF THIS TROUBLE, HE THEN INFORMED ME TO BRING THE CAR TO HIM TO CHECK. I NEED TO ALSO TELL THAT THIS AUTOMOBILE DOES NOT HAVE A DIP STICK SO THERE IS NO WAY TO TELL IF THE TRANSMISSION FLUID IS GOING BAD PRIOR TO WHAT IS HAPPENING TO ME. WHEN I CALL BMW THEY INFORMED ME THAT THEY ONLY WARRANTY THE TRANSMISSION FLUID AND NOT THE TRANSMISSION, WHEN YOU CONSIDER THAT THE TRANSMISSION ONLY OPERATES CORRECTLY WHEN THE FLUID IS RIGHT. IN CONCLUSION I WOULD LIKE TO KNOW IF THERE ARE ANY OTHER SUCH CASES REPORTED AND IF SO WHAT IS MY COURSE OF ACTION IF ANY. THANK YOU.
NHTSA complaint #10021514 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING
FOR THE LAST MONTH AND A HALF THE VEHICLE EXPERIENCED PROBLEMS WITH THE BRAKE LIGHTS AND THE PLATE LIGHTS.
NHTSA complaint #10020182 — an unverified report by a vehicle owner.
SERVICE BRAKES, HYDRAULIC
THE BRAKES FAILED ON THE VEHICLE.
NHTSA complaint #10020180 — an unverified report by a vehicle owner.
AIR BAGS
AIR BAG LIGHT HAS COME ON AND HAS STAYED ON. AFTER CONTACTING DEALER, DEALER NOTED THAT AIR BAGS MAY NOT DEPLOY IN AN ACCIDENT.*AK *SCC
NHTSA complaint #8013854 — an unverified report by a vehicle owner.
STRUCTURE:BODY:DOOR
INTERIOR LOCK LOCATED ON ALL FOUR DOORS. WILL LOCK PPASSENGER IN INSIDE OF DOORS WITHOUT PRIOR WARNING. DEALERSHIP IS AWARE OF PROBLEM.
NHTSA complaint #8013100 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
VEHICLE SELF DIAGNOISTICS PROVIDES ENGINE CHECK LIGHT WARNING. DIAGNOISTIC CODE INDICATES "LOW EMISSIONS EFFICIENCY". DEALER READ CODE AND REPORTED THE CATALYTIC CONVERTER NEEDS TO BE REPLACED. FACTORY WARRANTY EXPIRED AT 80,000 MILES SO IT WAS NOT COVERED. REPLACEMENT COSTS ESTIMATED AT $1330. THIS FAILURE OCCURED LESS THAN 100,000 MILES ON VEHICLE. I UNDERSTAND THAT A RECALL WAS PERFORMED ON 1986 318I MODELS FOR FAILED CATALYTIC CONVERTER PARTS. THE BMW PARTS SOURCE MAY BE THE SAME FOR THE MODEL 328I WHICH WOULD BE WHY I EXPERIENCED THIS FAILURE. THIS MILEAGE IS VERY LOW FOR A CAT TO FAIL AND IS UNEXCEPTABLE FOR A QUALITY MANUFACTURED VEHICLE.
NHTSA complaint #760137 — an unverified report by a vehicle owner.
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
VEHICLE SELF DIAGNOISTICS PROVIDES ENGINE CHECK LIGHT WARNING. DIAGNOISTIC CODE INDICATES "LOW EMISSIONS EFFICIENCY". DEALER READ CODE AND REPORTED THE CATALYTIC CONVERTER NEEDS TO BE REPLACED. FACTORY WARRANTY EXPIRED AT 80,000 MILES SO IT WAS NOT COVERED. REPLACEMENT COSTS ESTIMATED AT $1330. THIS FAILURE OCCURED LESS THAN 100,000 MILES ON VEHICLE. I UNDERSTAND THAT A RECALL WAS PERFORMED ON 1986 318I MODELS FOR FAILED CATALYTIC CONVERTER PARTS. THE BMW PARTS SOURCE MAY BE THE SAME FOR THE MODEL 328I WHICH WOULD BE WHY I EXPERIENCED THIS FAILURE. THIS MILEAGE IS VERY LOW FOR A CAT TO FAIL AND IS UNEXCEPTABLE FOR A QUALITY MANUFACTURED VEHICLE.
NHTSA complaint #760137 — an unverified report by a vehicle owner.
POWER TRAIN:MANUAL TRANSMISSION
WHILE DRIVING AND SHIFTING GEARS VEHICLE FAILS TO SHIFT GEARS PROPERLY. DEALER HAS DETERMINED THAT CLUTCH HAD GONE BAD. PLEASE PROVIDE FURTHER DETAILS.
NHTSA complaint #8000776 — an unverified report by a vehicle owner.
POWER TRAIN:CLUTCH ASSEMBLY
WHILE DRIVING AND SHIFTING GEARS VEHICLE FAILS TO SHIFT GEARS PROPERLY. DEALER HAS DETERMINED THAT CLUTCH HAD GONE BAD. PLEASE PROVIDE FURTHER DETAILS.
NHTSA complaint #8000776 — an unverified report by a vehicle owner.
POWER TRAIN:MANUAL TRANSMISSION
WHEN DRIVING AND UPON SHIFTING GEARS VEHICLE FAILS TO SHIFT GEARS PROPERLY. CONSUMER HAS CONTACTED DEALER, DEALER HAS DETERMINED THAT CLUTCH WAS DEFFECTIVE. PLEASE PROVIDE FURTHER DETAILS.
NHTSA complaint #899479 — an unverified report by a vehicle owner.
POWER TRAIN:CLUTCH ASSEMBLY
WHEN DRIVING AND UPON SHIFTING GEARS VEHICLE FAILS TO SHIFT GEARS PROPERLY. CONSUMER HAS CONTACTED DEALER, DEALER HAS DETERMINED THAT CLUTCH WAS DEFFECTIVE. PLEASE PROVIDE FURTHER DETAILS.
NHTSA complaint #899479 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM:IGNITION:SWITCH
SOMETIMES WHEN I PUT THE KEY INTO THE IGNITION AND TURN THE KEY TO START THE CAR, THE KEY TURNS FREELY (ALL THE WAY AROUND WITHOUT STARTING TE CAR). WHEN I REPORTED THE PROBLEM IN 1998 TO TE BMW DEALER IN COLUMBUS, GA, I WAS TOLD THAT THIS WAS A NORMAL REACTION. I WAS TOLD THAT THE CAR WAS "CHECKING" THE SECURITY SYSTEM. THIS CONTINUED TO HAPEN TWO-THREE TIMES A MONTH. YESTERDAY (MAY 12, 2001), I WAS DRIVING MY CAR AND STOPPED TO TURN IT OFF. THE IGNITION STUCK IN THE "ON" POSITION BUT I COULD PULL MY KEY OUT AND THE ENGINE WOULD CONTINUE TO RUN. I HAVE A MANUAL TRANSMISSION SO I HAD TO STALL THE CAR IN ORDER TO GET THE ENGINE TO STOP RUNNING. AFTER I WAS ABLE TO GET THE ENGINE TO CUT OFF, THE ELECTRICAL SYSTEM WAS STILL ON. I HAD TO DISCONNECT THE BATTERY TO GET THE ELECTRICAL SYSTEM TO TURN OFF. I BELIEVE THAT THE FREELY TURNING IGNITION AND THE STUCK IGNITION ARE RELATED.
NHTSA complaint #745277 — an unverified report by a vehicle owner.
ENGINE AND ENGINE COOLING:ENGINE
IS THERE A SAFETY ISSUE OR RECOMMENDATION FOR RECALL, OR MANY COMPLAINTS? I HAVE A 1996 328I CONV. WITH 56,000 MILES. I AM THE SECOND OWNER AS OF 8 MONTHS AGO. PURCHASED FROM A LOCAL MERCEDES DEALER WHERE IT WAS TAKEN ON TRADE. WE HAD A FEW OIL LEAKS REPAIRED WITH THE LATEST BEING THE OIL FILTER HOUSING ITSELF. I WAS INFORMED BY THE DEALER THAT THE HOUSING IS NOW BEING MANUFACTURED DIFFERENTLY. ORIGINALLY THE PLUGS IN THE HOUSING WERE PRESSED IN. APPARENTLY MANY LEAKED AND NOW THE HOUSING PLUGS ARE THE SCREW IN TYPE. I HAD A LEAK AT THE PLUG AREA AND NOW THE ENTIRE HOUSING HAS BEEN RECOMMENDED FOR REPLACEMENT.
NHTSA complaint #742063 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
WHEN THE VEHICLE WAS PUT IN DRIVE IT ACCELERATED BACKWARDS WITH THE ENGINE RECING AT 40 TO 50 MILES PER HOUR AND HIT A TREE, PASSENGER SUSTAINED HEAD INJURY. NLM
NHTSA complaint #558603 — an unverified report by a vehicle owner.
STRUCTURE:BODY:ROOF AND PILLARS
CONVERTIBLE TOP IS DEFECTIVE AND CONSUMER IS WAITING FOR DEALER TO REPLY, IT'S BEEN OVER ONE MONTH AND THE CONSUMER HAS HEARD NOTHING. (ATTORNEY FOR CLIENT) *SLC
NHTSA complaint #556836 — an unverified report by a vehicle owner.
STRUCTURE:BODY:ROOF AND PILLARS
CONVERTIBLE TOP IS DEFECTIVE AND CONSUMER IS WAITING FOR DEALER TO REPLY, IT'S BEEN OVER ONE MONTH AND THE CONSUMER HAS HEARD NOTHING. (ATTORNEY FOR CLIENT) *SLC
NHTSA complaint #556836 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
ENGINE CHECK LIGHT CONTINUED TO COME ON, EVEN THOUGH VEHICLE HAS BEEN SERVICED BY THE DEALERSHIP FOR THIS PROLBEM 3 TIMES IN THE LAST 18 MONTHS. PLEASE PROVIDE ANY FURTHER INFORMATION.
NHTSA complaint #868551 — an unverified report by a vehicle owner.
POWER TRAIN:CLUTCH ASSEMBLY:PEDAL/HAND LEVER(MOTORCYCLE)
PLASTIC PIVOT FOR CLUTCH RELEASE LEVER FAILED, CAUSING DISTORTION OF DIAPHRAGM SPRING, CAUSING FAILURE OF CLUTCH TO ENGAGE. I BELIEVE THIS PLASTIC PART THAT FAILED IS NEW IN THE 328I SERIES.
NHTSA complaint #711527 — an unverified report by a vehicle owner.
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
MY ENGINE JUST CUT OUT WHILE DRIVING ON THE HIGHWAY WITH NO EXPLANATION. MY INDEPENDENT MECHANIC SAYS THAT SINCE MY BATTERY WAS DISCONNECTED WHILE BEING REPAIRED, ALL FAULT MEMORY WAS LOST. MY DEALER WILL NOT REPLACE ANY PARTS WITHOUT ANY REPRODUCIBLE FAILURE. BMW OF NORTH AMERICA ADMITS THAT HTIS KIND OF FAILURE HAPPENS TO 3 AND 5 SERIES CARS, BUT HAS NOT ISSUED A RECALL AND HAS NOT REPLIED TO MY COMPLAINTS.
NHTSA complaint #540520 — an unverified report by a vehicle owner.
FUEL SYSTEM, GASOLINE
WHILE DRIVING VEHICLE BEGAN TO SMOKE. AFTER COMING TO A STOP, HOT OIL SPLATTERED ON THE PASSENGER'S SIDE OF VEHICLE FROM DASH AREA WHICH NEARLY BURNED THE PASSENGER. CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS.
NHTSA complaint #834731 — an unverified report by a vehicle owner.
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
AIR PUMP FAILED.
NHTSA complaint #605131 — an unverified report by a vehicle owner.
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
DOOR REGULATOR FAILED.
NHTSA complaint #604940 — an unverified report by a vehicle owner.
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
SENDING UNIT FAILED.
NHTSA complaint #604940 — an unverified report by a vehicle owner.