FaultScore

FaultScore report

2012 BMW 328I problems

Owners have filed 198 complaints about the 2012 BMW 328I with NHTSA between 2012 and 2026. The largest single group is the engine & cooling. Across this model's run it ranks 14 of 15 worst.

B

FaultScore 34/100

Higher is worse. Measured against the other years of the BMW 328I.

How this is worked out

The numbers

198

Complaints

5

Crashes reported

2

Fires reported

1

Injuries reported

69,000 mi

Median mileage at failure

Half of reported failures happened before this

23%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 39 vs 50 Severity 21 vs 50 Early failure 39 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 39
Against the median year of the BMW 328I. 50 means typical for this model; 100 means roughly double.
Severity — 21
4% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 39
23% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2012 compares with every other BMW 328I

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2012 BMW 328I

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Engine & Cooling 71 35.9%

1 crashes, 0 fires · median 99,631 mi

Airbags 31 15.7%

1 crashes, 0 fires · median 80,000 mi

0 crashes, 1 fires · median 84,000 mi

1 crashes, 0 fires · median 63,000 mi

1 crashes, 1 fires · median 60,000 mi

Median failure at 63,595 miles

Seats 8 4.0%

Median failure at 25,000 miles

Acceleration & Cruise Control 6 3.0%

Median failure at 43,500 miles

Seat Belts 5 2.5%

Median failure at 40,000 miles

Lights 4 2.0%

Median failure at 60,000 miles

Windows, Mirrors & Wipers 3 1.5%

Median failure at 29,000 miles

Brakes 2 1.0%

1 crashes, 0 fires · median 56,500 mi

Steering 2 1.0%

Median failure at 19,000 miles

Tires 1 0.5%

Median failure at 4,393 miles

Body & Structure 1 0.5%

Median failure at 29,790 miles

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

1,000 – 9,999 miles 11 8.9%
10,000 – 24,999 miles 9 7.3%
25,000 – 49,999 miles 22 17.9%
50,000 – 74,999 miles 22 17.9%
75,000 – 99,999 miles 18 14.6%
100,000 – 149,999 miles 39 31.7%
150,000+ miles 2 1.6%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Nov 2012 peak 9 Jul 2026

NHTSA investigations into the 2012 BMW 328I

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

PE13030 Opened 6 Sep 2013 Closed 25 Oct 2013 SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM

Loss of power assist braking

In a letter dated September 26, 2013, BMW Group submitted a safety recall notice to NHTSA identifying a defect condition in the vacuum pump oil supply that may result in loss of power assist braking in 76,191 model year (MY) 2012 through 2014 BMW 3-Series, 5-Series, X1 SAV, X3 SAV, and Z4 vehicles equipped with 4-cylinder engines (NHTSA Recall 13V-454).According to BMW, movement of the seal disk within the camshaft may result in blocking of the oil supply to the vacuum pump, resulting in improper pump operation and loss of power assist braking.On July 11, 2013, BMW initiated a change to the ca...

Recalls on the 2012 BMW 328I

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

United States — NHTSA

24V608000

ENGINE AND ENGINE COOLING:COOLING SYSTEM:PUMP

BMW of North America, LLC. (BMW) is recalling certain 2012-2015 X1 sDrive28i, X1 xDrive28i, 2012-2016 Z4 sDrive28i, 528i, 528i xDrive, 328i, 328xi, 2016-2018 X5 xdrive 40e, 2014-2016 228i, 228xi, 428i, 428i xDrive, 328xi Gran Turismo, 2013-2017 X3 sDrive28i, X3 xDrive28i, 2015-2018 X4 xDrive28i, 2015-2016 428xi vehicles. An improperly sealed electrical connector on the water pump may be exposed to water and short circuit.

Risk: An electrical short increases the risk of a fire.

24V513000

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

BMW of North America, LLC (BMW) is recalling certain 2006-2011 3 Series Sedan (324i, 325i, 325xi, 328i, 328xi, 330i, 330xi, 335i, 335xi), 2006-2012 3 Series Sportswagon (325xi, 328i, 328xi), and 2009-2011 3 Series Sedan (335d) vehicles. The original steering wheel may have been replaced with a sport or M-sport steering wheel equipped with an inflator that can explode during deployment.

Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

20V017000

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

BMW of North America, LLC (BMW) is recalling certain 2008-2013 128i and 135i Convertibles, 128i, 135i, and M Coupes, 2007-2010 X3 30si and X3 xDrive30i, 2013-2015 X1 sDrive28i, X1 xDrive28i and X1 xDrive35i, 2007-2013 328i, 328i xDrive, 335i, 335is, 335i xDrive and M3 Coupes, 2006-2011 328i, 328xi, 328i xDrive, 325i, 325xi, 330i, 330xi, 335i, 335xi, 335i xDrive and M3, 2009-2011 335D, 2006-2012 325xi, 328i, 328xi and 328i xDrive, 2010-2011 X6 ActiveHybrid, 2007-2013 328i, 335i, 335is, M3 Coupes, X5 30si, X5 xDrive30i, X5 xDrive35i, X5 48i, X5 xDrive48i, X5 xDrive50i and X5 M, 2009-2013 X5 xDrive35d and 2008-2014 X6 xDrive35i, X6 xDrive50i and X6M vehicles equipped with non-desiccated driver frontal air bag inflators containing phase stabilized ammonium nitrate (PSAN) that were used as interim remedy parts for previous Takata recalls. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

15V520000

EXTERIOR LIGHTING

BMW North America, LLC (BMW) is recalling certain model year 2012-2015 320i, 320xi, 328i, 328xi, 335i, 335xi, and ActiveHybrid3 vehicles manufactured October 20, 2011, to June 22, 2015, 2014-2015 328xi Sports Wagon vehicles manufactured March 21, 2013, to March 17, 2015, 2014-2015 328d, 328xd vehicles manufactured June 28, 2013, to April 21, 2015, and 2014-2015 328xd Sports Wagon vehicles manufactured July 5, 2013, to April 21, 2015. The affected vehicles may have been programmed with new software that inadvertently makes the front side marker lights inoperative in conjunction with the parking lights or the headlights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

Risk: If the side marker lights do not illuminate, the vehicle may be less visible at night, increasing the risk of a crash.

14V627000

SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM:HOSES, LINES/PIPING, AND FITTINGS

BMW of North America LLC (BMW) is recalling certain model year 2014 BMW 328i xDrive Sports Wagon, 2012-2014 BMW 320i Sedan, 328i Sedan, 320i xDrive Sedan, 328i xDrive Sedan, 2012-2013 BMW 528i Sedan, 528i xDrive Sedan, 2013-2014 BMW X1 sDrive28i, X1 xDrive28i Sports Activity Vehicle, 2013-2014 BMW X3 xDrive28i Sports Activity Vehicle, 2012-2014 BMW Z4 sDrive28i Roadster, and 2014 BMW 428i Coupe, and 428i xDrive Coupe. Due to insufficient lubrication, the vacuum pump that supplies brake power assistance may fail. Note: This recall is an expansion of recall 13V-454.

Risk: A failure of the brake vacuum pump results in a reduction in braking power that could increase the risk of a crash.

13V454000

SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM

BMW of North America LLC (BMW) is recalling certain model year 2012-2014 320i, 328i, 320i xDrive, and 328i xDrive sedans; model year 2014 328i xDrive Sports Wagons; model year 2012-2013 528i and 528i xDrive sedans, model year 2013-2014 X1 sDrive28i and X1 xDrive28i vehicles and model year 2012-2014 Z4 sDrive28i roadsters. Due to insufficient lubrication, the vacuum pump that supplies brake power assistance may fail.

Risk: A failure of the brake vacuum pump results in a reduction in braking power that could increase the risk of a crash.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

San Antonio, TX Crash

UNKNOWN OR OTHER

It’s sounds like it’s moving but it doesn’t.

NHTSA complaint #11630730 — an unverified report by a vehicle owner.

at 56,000 miles Tampa, FL Crash

POWER TRAIN

TIMING CHAIN PROBLEMS, THE CAR STOP IN THE MIDDLE OF THE ROAD

NHTSA complaint #11364827 — an unverified report by a vehicle owner.

at 56,000 miles Tampa, FL Crash

ENGINE

TIMING CHAIN PROBLEMS, THE CAR STOP IN THE MIDDLE OF THE ROAD

NHTSA complaint #11364827 — an unverified report by a vehicle owner.

at 80,000 miles Norcross, GA Fire

UNKNOWN OR OTHER

MY CAR WAS PARKED I STARTED IT RAN BACK IN HOUSE TO GET PHONE GOT IN CAR SMELT PLASTIC BUT IT WASN'T COMING FROM VENT GOT OUT CAR TO SMELL AROUND CAR AND WHEN I GOT TO TRUNK THE SMELL WAS LOUDER OPENED TRUNK AND A SMALL FIRE CAME UP LIKE A BARBECUE FIRE ON THE PASSENGER SIDE A MAN RODE BY IN A TRUCK AND HELP PUT IT OUT THE WASN'T DROVE SINCE 12:00 P.M THE DAY BEFORE I RAN IN MY FRONT DOOR GRABBED PHONE AND THAT FAST BUT THE GUY SAID IT LOOKS LIKE THE WIRES WERE BURNING PREVIOUSLY BECAUSE I HAD A BURN STAIN ON MY EXTERIOR WHITE PAINT.

NHTSA complaint #11111806 — an unverified report by a vehicle owner.

at 80,000 miles Norcross, GA Fire

ELECTRICAL SYSTEM

MY CAR WAS PARKED I STARTED IT RAN BACK IN HOUSE TO GET PHONE GOT IN CAR SMELT PLASTIC BUT IT WASN'T COMING FROM VENT GOT OUT CAR TO SMELL AROUND CAR AND WHEN I GOT TO TRUNK THE SMELL WAS LOUDER OPENED TRUNK AND A SMALL FIRE CAME UP LIKE A BARBECUE FIRE ON THE PASSENGER SIDE A MAN RODE BY IN A TRUCK AND HELP PUT IT OUT THE WASN'T DROVE SINCE 12:00 P.M THE DAY BEFORE I RAN IN MY FRONT DOOR GRABBED PHONE AND THAT FAST BUT THE GUY SAID IT LOOKS LIKE THE WIRES WERE BURNING PREVIOUSLY BECAUSE I HAD A BURN STAIN ON MY EXTERIOR WHITE PAINT.

NHTSA complaint #11111806 — an unverified report by a vehicle owner.

Beaver, PA Crash 1 injured

AIR BAGS

DRIVER OF A 2012 BMW 328I, WAS MAKING A LEFT TURN OUT OF A PARKING LOT WHEN HER VEHICLE WAS STRUCK ON THE DRIVER'S SIDE (ROUGHLY THE MIDDLE OF THE VEHICLE) BY A CHEVROLET BLAZER THAT WAS TRAVELLING AT A RATE OF AT LEAST 40 MPH. NONE OF THE BMW'S AIRBAGS DEPLOYED. AS A RESULT OF THE AIRBAG FAILURE, THE DRIVER'S HEAD WENT THROUGH THE WINDOW OF THE DRIVER'S DOOR, RESULTING IN PHYSICAL AND NEUROLOGICAL INJURIES. BMW STATES THAT THE AIRBAG SYSTEM IS/WAS WORKING PROPERLY (I.E. - BMW ASSERTS THE AIRBAG SYSTEM SHOULD NOT HAVE DEPLOYED IN THIS SITUATION). DRIVER'S COMPLAINT IS THAT AIRBAG DEPLOYMENT WOULD HAVE PROTECTED HER AND PREVENTED SAID INJURIES. THUS, EITHER THE AIRBAG MALFUNTIONED AND FAILED TO DEPLOY, OR IT IS DESIGNED IMPROPERLY. IF THERE WERE EVER A SITUATION THAT WARRANTED A SIDE AIRBAG TO DEPLOY, THIS ACCIDENT PRESENTS THOSE FACTS.

NHTSA complaint #10508539 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

Snoqualmie, WA

POWER TRAIN

Engine oil pressure light came on and then the driver train malfunction light. Car at 113k miles and upon checking the timing chain was damage and now engine locked

NHTSA complaint #11748792 — an unverified report by a vehicle owner.

Snoqualmie, WA

ENGINE

Engine oil pressure light came on and then the driver train malfunction light. Car at 113k miles and upon checking the timing chain was damage and now engine locked

NHTSA complaint #11748792 — an unverified report by a vehicle owner.

Cary, NC

ELECTRICAL SYSTEM

The inner film on the central display console that shows navigation, multimedia and other information detached and made the display unreadable.

NHTSA complaint #11721590 — an unverified report by a vehicle owner.

Garner, NC

POWER TRAIN

INCIDENT SUMMARY: On January 9, 2026, at approximately 1:30 PM, while traveling at 50 MPH in North Carolina, the vehicle experienced a sudden, catastrophic engine seizure without any prior "Limp Mode" warning or Check Engine Light. This resulted in an immediate, total loss of motive power in active traffic. I was forced to navigate a dead multi-ton vehicle across lanes without power steering or vacuum-assisted braking, narrowly avoiding a high-speed collision. TIMELINE & NEGLIGENCE: This vehicle was purchased from an independent retail dealer on December 20, 2025—less than 21 days prior to this life-threatening failure. The vehicle was sold with an "Open" status for Safety Recall 23V-707. The failure occurred exactly as described in the recall’s warning: a catastrophic stall at speed. TECHNICAL EVIDENCE: A non-invasive borescope inspection of the cylinders has confirmed the presence of metallic "silver chunks" (sheared bolt heads) and "half-moon" impact marks on the piston crowns, indicating a total timing failure and internal mechanical collision (piston-to-valve contact). REQUIRED REMEDY: This incident is a direct manifestation of the safety risk documented in Recall 23V-707. Per BMW Service Bulletin SIB 11 09 23, the presence of sheared bolt heads and seized internals constitutes "Catastrophic Consequential Damage." I am filing this report to ensure federal oversight of BMW North America’s obligation to provide a complete engine replacement, as the safety defect was present at the time of sale and resulted in a near-fatal incident within 300 miles of ownership.

NHTSA complaint #11710165 — an unverified report by a vehicle owner.

Garner, NC

VEHICLE SPEED CONTROL

INCIDENT SUMMARY: On January 9, 2026, at approximately 1:30 PM, while traveling at 50 MPH in North Carolina, the vehicle experienced a sudden, catastrophic engine seizure without any prior "Limp Mode" warning or Check Engine Light. This resulted in an immediate, total loss of motive power in active traffic. I was forced to navigate a dead multi-ton vehicle across lanes without power steering or vacuum-assisted braking, narrowly avoiding a high-speed collision. TIMELINE & NEGLIGENCE: This vehicle was purchased from an independent retail dealer on December 20, 2025—less than 21 days prior to this life-threatening failure. The vehicle was sold with an "Open" status for Safety Recall 23V-707. The failure occurred exactly as described in the recall’s warning: a catastrophic stall at speed. TECHNICAL EVIDENCE: A non-invasive borescope inspection of the cylinders has confirmed the presence of metallic "silver chunks" (sheared bolt heads) and "half-moon" impact marks on the piston crowns, indicating a total timing failure and internal mechanical collision (piston-to-valve contact). REQUIRED REMEDY: This incident is a direct manifestation of the safety risk documented in Recall 23V-707. Per BMW Service Bulletin SIB 11 09 23, the presence of sheared bolt heads and seized internals constitutes "Catastrophic Consequential Damage." I am filing this report to ensure federal oversight of BMW North America’s obligation to provide a complete engine replacement, as the safety defect was present at the time of sale and resulted in a near-fatal incident within 300 miles of ownership.

NHTSA complaint #11710165 — an unverified report by a vehicle owner.

Garner, NC

ENGINE

INCIDENT SUMMARY: On January 9, 2026, at approximately 1:30 PM, while traveling at 50 MPH in North Carolina, the vehicle experienced a sudden, catastrophic engine seizure without any prior "Limp Mode" warning or Check Engine Light. This resulted in an immediate, total loss of motive power in active traffic. I was forced to navigate a dead multi-ton vehicle across lanes without power steering or vacuum-assisted braking, narrowly avoiding a high-speed collision. TIMELINE & NEGLIGENCE: This vehicle was purchased from an independent retail dealer on December 20, 2025—less than 21 days prior to this life-threatening failure. The vehicle was sold with an "Open" status for Safety Recall 23V-707. The failure occurred exactly as described in the recall’s warning: a catastrophic stall at speed. TECHNICAL EVIDENCE: A non-invasive borescope inspection of the cylinders has confirmed the presence of metallic "silver chunks" (sheared bolt heads) and "half-moon" impact marks on the piston crowns, indicating a total timing failure and internal mechanical collision (piston-to-valve contact). REQUIRED REMEDY: This incident is a direct manifestation of the safety risk documented in Recall 23V-707. Per BMW Service Bulletin SIB 11 09 23, the presence of sheared bolt heads and seized internals constitutes "Catastrophic Consequential Damage." I am filing this report to ensure federal oversight of BMW North America’s obligation to provide a complete engine replacement, as the safety defect was present at the time of sale and resulted in a near-fatal incident within 300 miles of ownership.

NHTSA complaint #11710165 — an unverified report by a vehicle owner.

Chicago, IL

ENGINE

While traveling at night on the toll road between Washington, DC and Pittsburgh, PA, the vehicle suddenly shut off without warning. Power was lost completely, including power steering, while in motion on a major freeway, creating an immediate and severe risk of collision for us and surrounding motorists. Although the vehicle did restart, it stalled again shortly afterward while still on the toll road. The failure repeated when decelerating on the highway or coming to a stop after exiting. At no point were there warning lamps, check-engine lights, messages, or reduced-power mode indicators prior to the stalls; the shutdowns occurred without any advance notice. The vehicle was towed to an independent BMW-only repair shop in Pittsburgh. Their initial assessment indicated a high likelihood that the failure involved the VANOS assembly bolts, though the engine was not disassembled at that time, so the diagnosis could not be confirmed with certainty. Because the shop did not have immediate availability, we were asked to transport the car home until they could perform a full repair. After sitting for several weeks, the car was towed back for further inspection, at which point the shop discovered that a VANOS bolt had likely sheared off and caused irreparable damage to the engine. Our only options now are to replace the engine or scrap the vehicle. The vehicle remains in Pittsburgh, PA in our possession and is available for inspection upon request. At this time, the failure has not been reproduced or confirmed by a BMW dealer, nor has it been inspected by the manufacturer, police, or insurance representatives. Importantly, there is an existing recall on VANOS bolts for the 328xi station wagon, but our vehicle’s production date ([XXX]) falls just outside the recall window of October 1, 2009–August 4, 2011. Notably, for the sedan body model, the recall window was extended until December 6, 2011. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11689232 — an unverified report by a vehicle owner.

Cottage Grove, WI

ELECTRICAL SYSTEM

Dealer refused to cover DME that failed immediately after recall 24V-608 work. In early June 2025, I contacted my local BMW dealership about an overheat notification I received while driving. They confirmed there was an open recall on the vehicle for a water pump connector (Recall 24V-608). I had the vehicle towed to their location. They sent me a video walkaround that characterized everything looked good, except the water pump connector which had failed. Several days later, I was informed the recall repair had been completed but when they plugged in the new water pump connector, the DME shorted and they had to unhook the battery. Despite my best attempts to get this consequential damage covered as part of the recall work, BMW refused. I was told I had to come pick up the car as-is or pay for repairs. When I looked into the issue further online, I learned that if I had chosen to pick up the car, hook up the battery and attempt to start and drive it, I could have found myself stuck inside the car (electronic locks) with a DME that literally caused the whole car to start on fire. Thank goodness I didn't go that route. After further investigation into the recall issue (24v-608), I have learned the entire basis of the recall was risk of a "thermal event" caused as a result the faulty water pump connector shorting out. BMW never denied this when I brought it up. It is infuriating that BMW is suggesting the DME shorting out is not related to or covered by the water pump recall issue. A risk of thermal event is stated in the recall notice, and the DME literally shorted out DURING the recall repair work. They quoted me something like $5,000-7,000 to have the car drivable again. I'm at a complete loss.

NHTSA complaint #11677561 — an unverified report by a vehicle owner.

at 161,000 miles Los Angeles, CA

ELECTRICAL SYSTEM

The contact owns a 2012 BMW 328I. The contact stated that while driving at an undisclosed speed, the temperature gauge indicated that the engine was overheating, and shortly afterwards the vehicle lost motive power in the middle of the roadway. The contact stated that several unknown warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the fuse box. The contact was informed that the fuse box had melted and was stuck to the battery. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 161,000.

NHTSA complaint #11674633 — an unverified report by a vehicle owner.

Los Angeles, CA

ELECTRICAL SYSTEM

My BMW IS OVERHEATING ITS BEEN IMAT BMW OF DOWNTOWN FOR 8 days and they’re trying to charge me to repair my melted fuse box,cooling systems and battery, damage that has occurred as a default of the pcv

NHTSA complaint #11674409 — an unverified report by a vehicle owner.

Danville, CA

UNKNOWN OR OTHER

DRIVE TRAIN MALFUNCTION. On June 25th 2025, for the second time I got this Drive Train Malfunction Issue on my 328i 2012 Model. The car just stopped in middle of road ( thank GOD not on a freeway ; otherwise, this would have resulted in multi car accidents and could have costed people's life including mine ). The car just died and STOPPED all of a sudden in middle of road and when I tried to start it, it only crank's . After waiting for about 10 minutes, it started . I had exactly same issue earlier in July 2024 and that time BMW service found high pressure fuel pump to be defective and they changed that. I was told by my BMW dealer that certain model and year BMW has this issue and it is well know. But I do see BMW issuing to its customers or doing anything. If the car just stops without any warning to pull over etc. while you are driving is very serious is VERY SERIOUS and LIFE- THREATENING ISSUE . Imagine one is driving at 70 miles an hour on a busy freeway and car abruptly stops ( like my car did , twice in last 11 months, thank god not on freeway though) and there are several cars behind you driving at more or less at same speed; this will result in multi cars collision and multiple accidents and deaths. I request NHTSA to take this serious issue on priority basis and do something ASAP.

NHTSA complaint #11669744 — an unverified report by a vehicle owner.

at 172,000 miles Spanish Fork, UT

ENGINE AND ENGINE COOLING

The contact owns a 2012 BMW 328I. The contact stated that while starting the vehicle, the engine overheated, with a message that the engine was overheating displayed. The contact stated that while driving at an undisclosed speed, the vehicle stalled with the same message displayed. The vehicle was able to restart. The vehicle was towed to an independent mechanic, where the vehicle was not diagnosed or repaired. The vehicle was taken to the dealer, where it was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 172,000.

NHTSA complaint #11659080 — an unverified report by a vehicle owner.

at 140,000 miles Peoria, IL

ELECTRICAL SYSTEM

The contact owns a 2012 BMW 328I. The contact stated that while driving at an undisclosed speed, the temperature gauge started to indicate that the engine was overheating, prompting the contact to discontinue driving the vehicle. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System). The VIN was included, but the vehicle had not been repaired. The manufacturer was not notified of the failure. The failure mileage was 140,000.

NHTSA complaint #11657482 — an unverified report by a vehicle owner.

at 140,000 miles Peoria, IL

ENGINE AND ENGINE COOLING

The contact owns a 2012 BMW 328I. The contact stated that while driving at an undisclosed speed, the temperature gauge started to indicate that the engine was overheating, prompting the contact to discontinue driving the vehicle. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System). The VIN was included, but the vehicle had not been repaired. The manufacturer was not notified of the failure. The failure mileage was 140,000.

NHTSA complaint #11657482 — an unverified report by a vehicle owner.

Atlanta, GA

ELECTRICAL SYSTEM

The contact owns a 2012 BMW 328I. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part needed for the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA complaint #11654458 — an unverified report by a vehicle owner.

at 90,000 miles Los Angeles, CA

ENGINE AND ENGINE COOLING

The contact owns a 2012 BMW 328I. The contact stated that upon taking the vehicle to an independent mechanic for a diagnostic test, the mechanic discovered a defect with the VANOS bolts. The vehicle was then taken to another independent mechanic for a second opinion, and the contact was provided with the same information as the first mechanic. The contact was provided with information on NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling); which the mechanic linked to the failure. The contact called two dealers and was informed that there were no recalls on the VIN. The contact was then referred to the manufacturer, who later referred the contact to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 90,000.

NHTSA complaint #11654445 — an unverified report by a vehicle owner.

Atlanta, GA

ENGINE AND ENGINE COOLING

The contact owns a 2012 BMW 328I. The contact received notification of NHTSA Campaign Number: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part needed for the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA complaint #11654458 — an unverified report by a vehicle owner.

at 99,263 miles Palmdale, CA

ENGINE

The contact owns a 2012 BMW 328I. The contact stated while driving at approximately 65 MPH, the vehicle stalled. There was no warning light illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The vehicle was not yet diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 99,263.

NHTSA complaint #11651875 — an unverified report by a vehicle owner.

at 106,000 miles Clarksville, TN

ENGINE

The contact owns a 2012 BMW 328I. The contact stated that while driving at various speeds, the vehicle failed to accelerate as intended while the accelerator pedal was depressed. In addition, the contact stated that there was white smoke coming from under the hood and from the exhaust tips. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the coolant pump connector had failed and needed to be replaced. An appointment with the dealer was scheduled to inspect the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 106,000.

NHTSA complaint #11649559 — an unverified report by a vehicle owner.

at 114,000 miles Atlanta, GA

ELECTRICAL SYSTEM

The contact owns a 2012 BMW 328I. The contact stated that while driving 65 MPH, a message to pull over immediately was displayed, and the vehicle stalled. The contact was able to pull to the side of the road. The vehicle failed to restart and was towed to the dealer, where it was diagnosed that the timing chain had failed and needed to be replaced. The vehicle was not repaired. Additionally, the contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 114,000. VIN tool confirms parts not available.

NHTSA complaint #11638801 — an unverified report by a vehicle owner.

at 114,000 miles Atlanta, GA

ENGINE AND ENGINE COOLING

The contact owns a 2012 BMW 328I. The contact stated that while driving 65 MPH, a message to pull over immediately was displayed, and the vehicle stalled. The contact was able to pull to the side of the road. The vehicle failed to restart and was towed to the dealer, where it was diagnosed that the timing chain had failed and needed to be replaced. The vehicle was not repaired. Additionally, the contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 114,000. VIN tool confirms parts not available.

NHTSA complaint #11638801 — an unverified report by a vehicle owner.

Franklinton, NC

ENGINE AND ENGINE COOLING

The contact owns a 2012 BMW 328I. The contact received notification of 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA complaint #11634272 — an unverified report by a vehicle owner.

San Antonio, TX Crash

UNKNOWN OR OTHER

It’s sounds like it’s moving but it doesn’t.

NHTSA complaint #11630730 — an unverified report by a vehicle owner.

San Jose, CA

ELECTRICAL SYSTEM

The contact owns a vehicle 2012 BMW 328i. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA complaint #11628283 — an unverified report by a vehicle owner.

San Jose, CA

ELECTRICAL SYSTEM

The contact owns a 2012 BMW 328i. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA complaint #11628286 — an unverified report by a vehicle owner.