FaultScore

FaultScore report

2010 BMW 328I problems

Owners have filed 231 complaints about the 2010 BMW 328I with NHTSA between 2012 and 2026. The largest single group is the engine & cooling. Across this model's run it ranks 11 of 15 worst.

B

FaultScore 39/100

Higher is worse. Measured against the other years of the BMW 328I.

How this is worked out

The numbers

231

Complaints

5

Crashes reported

11

Fires reported

4

Injuries reported

100,000 mi

Median mileage at failure

Half of reported failures happened before this

6%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 46 vs 50 Severity 45 vs 50 Early failure 10 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 46
Against the median year of the BMW 328I. 50 means typical for this model; 100 means roughly double.
Severity — 45
8.7% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 10
6% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2010 compares with every other BMW 328I

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2010 BMW 328I

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Engine & Cooling 87 37.7%

0 crashes, 3 fires · median 103,788 mi

Airbags 50 21.6%

2 crashes, 0 fires · median 89,750 mi

1 crashes, 5 fires · median 105,000 mi

0 crashes, 2 fires · median 150,000 mi

Fuel & Propulsion 8 3.5%

Median failure at 60,000 miles

Lights 6 2.6%

0 crashes, 1 fires · median 85,000 mi

Stability & Traction Control 4 1.7%

1 crashes, 0 fires · median 73,500 mi

Seat Belts 4 1.7%

Median failure at 89,500 miles

Windows, Mirrors & Wipers 4 1.7%

Median failure at 106,800 miles

Transmission & Drivetrain 4 1.7%

Median failure at 74,904 miles

Seats 3 1.3%

Median failure at 85,750 miles

Acceleration & Cruise Control 3 1.3%

Median failure at 95,000 miles

Wheels 2 0.9%

Median failure at 47,000 miles

Body & Structure 2 0.9%

Median failure at 17,000 miles

Tires 1 0.4%

Median failure at 42,000 miles

Brakes 1 0.4%
Steering 1 0.4%

1 crashes, 0 fires · median 87,000 mi

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

10,000 – 24,999 miles 1 0.8%
25,000 – 49,999 miles 22 16.9%
50,000 – 74,999 miles 15 11.5%
75,000 – 99,999 miles 26 20.0%
100,000 – 149,999 miles 50 38.5%
150,000+ miles 16 12.3%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Aug 2012 peak 13 Aug 2026

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

at 150,000 miles Woodland Hills, CA Crash 1 injured

AIR BAGS

The contact owned a 2010 BMW 328i. The contact stated that while driving at 25 MPH, she crashed into the driver's side of another vehicle that was making a turn. The air bags deployed, and the contact's face struck the steering wheel. The fire department and police arrived on the scene, but the contact was unaware if any reports had been filed. The firefighter escorted the contact out of the vehicle, while smoke came from the engine. The contact was transported to the hospital by ambulance and treated for a fractured nose and teeth, shrapnel in the left eye, bruising on the right shoulder and knee, and a concussion. The vehicle was towed to a tow yard, where the insurance company deemed it totaled and determined that the contact was at fault for the collision. The contact later received notification of NHTSA Campaign Number: 24V513000 (Air Bags). The manufacturer was made aware of the failure but informed the contact that the original steering wheel had been replaced. The failure mileage was approximately 150,000.

NHTSA complaint #11637678 — an unverified report by a vehicle owner.

Vancouver, WA Fire

UNKNOWN OR OTHER

I believe it was an electrical problem, my car caught fire in the trunk on the passenger side above the battery and behind the trunk lining. My safety was out at risk because I started the car a next thing you know I started smelling smoke, I looked back and my car was on fire from the trunk. I popped the trunk open and it was nothing but smoke an fire. Lucky there was a fire extinguisher Around, so I was able to detain the fire for the most part. But there has already been excessive damage inside the trunk. I just found out there was a recall for this car in March of 2022, but we had got this car in August of 2022. An we have never received anything in the mail stating it had a recall. There was no warning lamps or anything.

NHTSA complaint #11542113 — an unverified report by a vehicle owner.

Vancouver, WA Fire

ELECTRICAL SYSTEM

I believe it was an electrical problem, my car caught fire in the trunk on the passenger side above the battery and behind the trunk lining. My safety was out at risk because I started the car a next thing you know I started smelling smoke, I looked back and my car was on fire from the trunk. I popped the trunk open and it was nothing but smoke an fire. Lucky there was a fire extinguisher Around, so I was able to detain the fire for the most part. But there has already been excessive damage inside the trunk. I just found out there was a recall for this car in March of 2022, but we had got this car in August of 2022. An we have never received anything in the mail stating it had a recall. There was no warning lamps or anything.

NHTSA complaint #11542113 — an unverified report by a vehicle owner.

at 120,000 miles Sacramento, CA Crash Fire

ELECTRICAL SYSTEM

The contact owns a 2010 BMW 328i. The contact stated that while driving at 45 MPH, he felt a sudden surge and observed white smoke emitting from the rear passenger seat. As a result of the distraction, the contact stated that the vehicle crashed into a tree at approximately 35 MPH; the driver's steering wheel and driver's seat air bags both deployed. Upon exiting and inspecting the trunk of the vehicle, the contact observed flames engulfing the trunk liner. The contact stated that he was able to extinguish the fire himself with water. No warning lights were illuminated on the instrument panel. No police report was filed. No fire report was filed. No injuries were reported. The vehicle was towed to the contact's residence, where it remained. The failure had not been diagnosed. After investigating the issue, the contact related the failure to NHTSA Campaign Number: 18V314000 (Electrical System). The vehicle was not repaired. The manufacturer was not notified. The failure mileage was 120,000.

NHTSA complaint #11526613 — an unverified report by a vehicle owner.

Shelton, WA Fire

UNKNOWN OR OTHER

2010 328i bmw That I own. Vehicle will not start. I had to leave it where it sits as we speak at my baby mamas apartment complex in Lacey Washington. Very dangerous and strong smell a burning smell I am finally after getting the trunk open come to find out that my battery was more than just “smoldering” and the positive terminal was melted all the way to the point where we panic and I had to disconnect it because it was red hot actually the bolts are melted together im sure and probably won’t be coming apart. I had to leave my key in the ignition and I left the car there after speaking to the apartment complex managers asking them not to do it. I’ve been trying to contact the BMW dealer and ask them what my next step is and getting it fixed as there is an active Recall on it because of the PCV valve not being up to specifications and could cause a short and “an extremely rare cases can you catch fire. Which unfortunately happen to be my luck. The car is still in Lacey Washington and I don’t know whether to get it towed to the dealer in Tacoma Washington being that the guy on the phone was a complete a******* and told me to not get it towed there that they’re just going to get it towed out of there. At this point I do not know what to do but I need help in expressing the amount of Beyond safe and liability on this recall through BMW to

NHTSA complaint #11497509 — an unverified report by a vehicle owner.

Shelton, WA Fire

ELECTRICAL SYSTEM

2010 328i bmw That I own. Vehicle will not start. I had to leave it where it sits as we speak at my baby mamas apartment complex in Lacey Washington. Very dangerous and strong smell a burning smell I am finally after getting the trunk open come to find out that my battery was more than just “smoldering” and the positive terminal was melted all the way to the point where we panic and I had to disconnect it because it was red hot actually the bolts are melted together im sure and probably won’t be coming apart. I had to leave my key in the ignition and I left the car there after speaking to the apartment complex managers asking them not to do it. I’ve been trying to contact the BMW dealer and ask them what my next step is and getting it fixed as there is an active Recall on it because of the PCV valve not being up to specifications and could cause a short and “an extremely rare cases can you catch fire. Which unfortunately happen to be my luck. The car is still in Lacey Washington and I don’t know whether to get it towed to the dealer in Tacoma Washington being that the guy on the phone was a complete a******* and told me to not get it towed there that they’re just going to get it towed out of there. At this point I do not know what to do but I need help in expressing the amount of Beyond safe and liability on this recall through BMW to

NHTSA complaint #11497509 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

at 201,023 miles Oklahoma City, OK

ELECTRICAL SYSTEM

The contact owns a 2010 BMW 328I. The contact had received notifications of NHTSA Campaign Numbers: 23V707000 (Engine and Engine Cooling), 17V676000 (Electrical System), and 17V683000 (Engine and Engine Cooling). The vehicle was taken to the dealer in June 2026. The contact later received a phone call on June 23, 2026, and was informed that the vehicle was ready to be retrieved. The contact went to the dealer; however, while attempting to start the vehicle, the engine seized. The contact informed the dealer of the issue with the vehicle and that the engine had seized. The vehicle was left at the dealer. The contact received a call from the dealer on August 17, 2026. The contact was informed that the engine had failed. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact informed the dealer that the vehicle had no issues when the vehicle was taken to the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 201,023.

NHTSA complaint #11757670 — an unverified report by a vehicle owner.

at 201,023 miles Oklahoma City, OK

ENGINE AND ENGINE COOLING

The contact owns a 2010 BMW 328I. The contact had received notifications of NHTSA Campaign Numbers: 23V707000 (Engine and Engine Cooling), 17V676000 (Electrical System), and 17V683000 (Engine and Engine Cooling). The vehicle was taken to the dealer in June 2026. The contact later received a phone call on June 23, 2026, and was informed that the vehicle was ready to be retrieved. The contact went to the dealer; however, while attempting to start the vehicle, the engine seized. The contact informed the dealer of the issue with the vehicle and that the engine had seized. The vehicle was left at the dealer. The contact received a call from the dealer on August 17, 2026. The contact was informed that the engine had failed. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact informed the dealer that the vehicle had no issues when the vehicle was taken to the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 201,023.

NHTSA complaint #11757670 — an unverified report by a vehicle owner.

Euless, TX

ELECTRICAL SYSTEM

The vehicle constantly and increasingly exhibits the symptoms described in RECALL CAMPAIGN 13V-044: REPAIR BATTERY POSITIVE CABLE, dated XXX , i.e., various electrical malfunctions, including flickering of the instrument cluster, and brief loss of engine power. However, VIN [XXX] is NOT included in this campaign. It appears that the next possibility, even though deemed "extremely isolated" by the recall, is that "the engine may shut off while driving, which leads to a loss of power steering assistance." BMW and NHTSA each state that the other is responsible for including VINs in a recall, yet I am the one at risk of crash. Do I need to seek legal action against both BMW and NHTSA to determine who is responsible for adding the VIN to the recall so BMW can eventually reimburse me for the needed repairs? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11746698 — an unverified report by a vehicle owner.

Seattle, WA

ENGINE

I am filing a formal complaint against BMW Seattle for violating federal recall remedy mandates under 49 U.S.C. Chapter 301. The vehicle was delivered for mandatory safety recall 23V-707 after an on-road mechanical shear of the covered VANOS bolts. The dealer has created illegal commercial barriers and failed to fully execute the federal remedy. First, the service department issued a written estimate for $4,405.67, claiming the CAS module and locks failed and required replacement to resolve a no-start condition. I challenged the repair on technical grounds and authorized a new battery and valid key only, the dealer admitted in writing that the electrical sync restored seamlessly and the engine started. They attempted to extract thousands for a functioning module before verifying the recall. Second, the VANOS bolts sheared resulting in certain valve-piston contact. The dealer claimed the engine passed a compression check but refused to provide raw ISTA diagnostic logs to verify this safety threshold. Instead, they demanded an additional out-of-pocket fee of $669.60 to re-perform a test they claimed to have completed, creating a commercial barrier to basic remedy verification. Third, the dealer demanded $2,136.69 to replace a compromised valve cover and PCV valve which functioned without issue pre-failure. Valve cover removal is required for vanos repair and requiring consumer expense for mandatory safety repair is legally prohibited. Indeed, Under BMW SIB 11 09 23, collateral damage must be routed through corporate TSARA, not the consumer. Fourth, the steel VANOS bolt heads sheared completely off. The official remedy mandates dropping the oil pan to locate and remove these fragments to prevent total oil pressure loss. Despite my repeated requests for verification of removal, nothing was provided, the car was inoperable, and I was advised that the recall repair was complete and the vehicle was in outdoor fenced lot awaiting arrangements for removal.

NHTSA complaint #11742298 — an unverified report by a vehicle owner.

Dearborn Heights, MI

AIR BAGS

The contact owns a 2010 BMW 328I. The contact received notifications of NHTSA Campaign Numbers: 24V513000 (Air Bags), 23V707000 (Engine and Engine Cooling), and 22V119000 (Engine and Engine Cooling); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact stated that while accelerating from the vehicle idling, and turning left or right, the transmission hesitated before shifting hard. Occasionally, while attempting to accelerate, the vehicle unintendedly decelerated, hesitated, and failed to accelerate as intended. The vehicle intermittently stalled, and the contact would release the accelerator pedal, depress the brake pedal, and allow the steering wheel failure to self-correct. The failures became more persistent. The ABS, check engine, X-Drive Fluid, ESC, and TPMS warning lights were illuminated. The contact stated that after adding fluid, the failure persisted. The driver's front seat air bag failed to activate intermittently while the driver's seat was occupied. The heating system occasionally failed to operate. The contact became aware of fluid under the vehicle. The dealer was contacted, but the vehicle was not repaired. The vehicle was taken to a certified mechanic to be diagnosed, and the air bag and traction control warning lights were illuminated. The certified mechanic recommended an oil change because the engine oil was dirty. The vehicle was not repaired. The contact radiator was repaired to resolve the failure with the heating system, but the failures persisted. The manufacturer was not informed of the failures. The failure mileage was unknown.

NHTSA complaint #11733200 — an unverified report by a vehicle owner.

Dearborn Heights, MI

ENGINE AND ENGINE COOLING

The contact owns a 2010 BMW 328I. The contact received notifications of NHTSA Campaign Numbers: 24V513000 (Air Bags), 23V707000 (Engine and Engine Cooling), and 22V119000 (Engine and Engine Cooling); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact stated that while accelerating from the vehicle idling, and turning left or right, the transmission hesitated before shifting hard. Occasionally, while attempting to accelerate, the vehicle unintendedly decelerated, hesitated, and failed to accelerate as intended. The vehicle intermittently stalled, and the contact would release the accelerator pedal, depress the brake pedal, and allow the steering wheel failure to self-correct. The failures became more persistent. The ABS, check engine, X-Drive Fluid, ESC, and TPMS warning lights were illuminated. The contact stated that after adding fluid, the failure persisted. The driver's front seat air bag failed to activate intermittently while the driver's seat was occupied. The heating system occasionally failed to operate. The contact became aware of fluid under the vehicle. The dealer was contacted, but the vehicle was not repaired. The vehicle was taken to a certified mechanic to be diagnosed, and the air bag and traction control warning lights were illuminated. The certified mechanic recommended an oil change because the engine oil was dirty. The vehicle was not repaired. The contact radiator was repaired to resolve the failure with the heating system, but the failures persisted. The manufacturer was not informed of the failures. The failure mileage was unknown.

NHTSA complaint #11733200 — an unverified report by a vehicle owner.

Dearborn Heights, MI

SERVICE BRAKES, HYDRAULIC

The contact owns a 2010 BMW 328I. The contact received notifications of NHTSA Campaign Numbers: 24V513000 (Air Bags), 23V707000 (Engine and Engine Cooling), and 22V119000 (Engine and Engine Cooling); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact stated that while accelerating from the vehicle idling, and turning left or right, the transmission hesitated before shifting hard. Occasionally, while attempting to accelerate, the vehicle unintendedly decelerated, hesitated, and failed to accelerate as intended. The vehicle intermittently stalled, and the contact would release the accelerator pedal, depress the brake pedal, and allow the steering wheel failure to self-correct. The failures became more persistent. The ABS, check engine, X-Drive Fluid, ESC, and TPMS warning lights were illuminated. The contact stated that after adding fluid, the failure persisted. The driver's front seat air bag failed to activate intermittently while the driver's seat was occupied. The heating system occasionally failed to operate. The contact became aware of fluid under the vehicle. The dealer was contacted, but the vehicle was not repaired. The vehicle was taken to a certified mechanic to be diagnosed, and the air bag and traction control warning lights were illuminated. The certified mechanic recommended an oil change because the engine oil was dirty. The vehicle was not repaired. The contact radiator was repaired to resolve the failure with the heating system, but the failures persisted. The manufacturer was not informed of the failures. The failure mileage was unknown.

NHTSA complaint #11733200 — an unverified report by a vehicle owner.

at 110,000 miles Visalia, CA

ENGINE

The contact owns a 2010 BMW 328I. The contact stated that the vehicle was taken to the dealer for an unknown recall repair, but the vehicle experienced the failure after the repair. The contact stated that while driving at an undisclosed speed, the vehicle lost automotive power, and the check engine warning light was illuminated. The vehicle was taken back to the dealer, where it was initially diagnosed that the oil cap had failed. The dealer later informed the contact that the camshaft solenoid had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 110,000.

NHTSA complaint #11733290 — an unverified report by a vehicle owner.

at 120,000 miles Dearborn Heights, MI

ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER

Odometer Fraud. The contact purchased a 2010 BMW 328I. It was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 107,414. The contact stated that, while driving 25 MPH over a pothole, several systems in the vehicle unexpectedly reset; however, the speedometer had not reset. The contact stated that the vehicle had not been driven a whole lot. The mileage was reset to approximately 120,000 miles. The contact attempted to retrieve a Carfax Report for the vehicle and became aware that the most recent information on the VIN was posted by the seller. The contact called the seller. No other agencies were contacted.

NHTSA complaint #11733199 — an unverified report by a vehicle owner.

at 130,000 miles Gilroy, CA

ENGINE AND ENGINE COOLING

The contact owns a 2010 BMW 328I. The contact stated that when the vehicle was started, the vehicle was idling rough and occasionally, the vehicle lost automotive power. The contact stated that the failure was intermittent but was more frequent. The contact stated that the check engine warning light was illuminated. While the vehicle was idling, the RPM was fluctuating between 800 - 1,000 RPM. The vehicle was taken to an independent mechanic, who diagnosed the vehicle and determined that there was a failure with the VANOS valve timing system. The contact was informed that the VANOS valve timing system needed to be replaced. The contact researched online and related the failure to NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling); however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was informed of the failure and advised the contact that recalls were VIN-specific and that the VIN was not included in the recall. The failure mileage was approximately 130,000.

NHTSA complaint #11723902 — an unverified report by a vehicle owner.

Cambridge, MN

ELECTRICAL SYSTEM

2010 bmw 328i xdrive: Had in for recall PCV 1/08/2025. This vehicle has had a prior recall for same issue before i owned in 2014. Motorwerks BMW failed to complete recall, as parts and repair bulletin from BMW OF AMERICA has parts list. Motorwerks just CHOSE to put items, subtitled under other services/self pay. When I asked about this they responded that CAR WAS OUT OF WARRANTY ....as build date put it a year out? A RECALL IS A RECALL ITS FOREVER, OR THE LIFE OF CAR. not when they the dealer/shop and BMW right? i have filed and called and complained to numerous places including NCDS, BMW of AMERICA and have gotten no traction or reasonable response. Now I'm having VANOS related issues, serious issues, but no recall listed?, even though the year and style and build date put it in parameters of SAFETY RECALL not just manufacture voluntary recall.

NHTSA complaint #11722638 — an unverified report by a vehicle owner.

Cambridge, MN

ENGINE

2010 bmw 328i xdrive: Had in for recall PCV 1/08/2025. This vehicle has had a prior recall for same issue before i owned in 2014. Motorwerks BMW failed to complete recall, as parts and repair bulletin from BMW OF AMERICA has parts list. Motorwerks just CHOSE to put items, subtitled under other services/self pay. When I asked about this they responded that CAR WAS OUT OF WARRANTY ....as build date put it a year out? A RECALL IS A RECALL ITS FOREVER, OR THE LIFE OF CAR. not when they the dealer/shop and BMW right? i have filed and called and complained to numerous places including NCDS, BMW of AMERICA and have gotten no traction or reasonable response. Now I'm having VANOS related issues, serious issues, but no recall listed?, even though the year and style and build date put it in parameters of SAFETY RECALL not just manufacture voluntary recall.

NHTSA complaint #11722638 — an unverified report by a vehicle owner.

Cambridge, MN

FUEL/PROPULSION SYSTEM

2010 bmw 328i xdrive: Had in for recall PCV 1/08/2025. This vehicle has had a prior recall for same issue before i owned in 2014. Motorwerks BMW failed to complete recall, as parts and repair bulletin from BMW OF AMERICA has parts list. Motorwerks just CHOSE to put items, subtitled under other services/self pay. When I asked about this they responded that CAR WAS OUT OF WARRANTY ....as build date put it a year out? A RECALL IS A RECALL ITS FOREVER, OR THE LIFE OF CAR. not when they the dealer/shop and BMW right? i have filed and called and complained to numerous places including NCDS, BMW of AMERICA and have gotten no traction or reasonable response. Now I'm having VANOS related issues, serious issues, but no recall listed?, even though the year and style and build date put it in parameters of SAFETY RECALL not just manufacture voluntary recall.

NHTSA complaint #11722638 — an unverified report by a vehicle owner.

Houston, TX

ENGINE AND ENGINE COOLING

A few months ago, I tried to get the above-referenced recall item taken care of at BMW of West Houston (Texas). I was told by the dealership service advisor that it would take at least two days to get the work done. The recall notice, of course, says the work should take about four hours. I was also told that in many cases the valve cover gets bent when performing this work and the cost of the replacement valve cover would be my responsibility. I was very disappointed of course. I don't think that I should pay for anything related to getting a safety recall taken care of. Safety recalls are very serious and for that reason I have sent the enclosed letter to BMW of North America I have also sent a letter to BMW of West Houston, 20822 Katy Freeway, Katy, TX 77449 expressing my disappointment. I am hopeful that I can get this recall, and the several other recalls this particularly car is subject to, taken care· of soon and without much drama. I would appreciate any guidance you can provide.

NHTSA complaint #11659690 — an unverified report by a vehicle owner.

at 135,645 miles San Gabriel, CA

VEHICLE SPEED CONTROL

The contact owns a 2010 BMW 328I. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated the vehicle lost motive power, and the contact drifted over to the shoulder of the roadway. The vehicle was restarted and driven to the intended destination. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 135,645.

NHTSA complaint #11649521 — an unverified report by a vehicle owner.

at 135,645 miles San Gabriel, CA

ENGINE

The contact owns a 2010 BMW 328I. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated the vehicle lost motive power, and the contact drifted over to the shoulder of the roadway. The vehicle was restarted and driven to the intended destination. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 135,645.

NHTSA complaint #11649521 — an unverified report by a vehicle owner.

at 150,000 miles Woodland Hills, CA Crash 1 injured

AIR BAGS

The contact owned a 2010 BMW 328i. The contact stated that while driving at 25 MPH, she crashed into the driver's side of another vehicle that was making a turn. The air bags deployed, and the contact's face struck the steering wheel. The fire department and police arrived on the scene, but the contact was unaware if any reports had been filed. The firefighter escorted the contact out of the vehicle, while smoke came from the engine. The contact was transported to the hospital by ambulance and treated for a fractured nose and teeth, shrapnel in the left eye, bruising on the right shoulder and knee, and a concussion. The vehicle was towed to a tow yard, where the insurance company deemed it totaled and determined that the contact was at fault for the collision. The contact later received notification of NHTSA Campaign Number: 24V513000 (Air Bags). The manufacturer was made aware of the failure but informed the contact that the original steering wheel had been replaced. The failure mileage was approximately 150,000.

NHTSA complaint #11637678 — an unverified report by a vehicle owner.

at 96,000 miles Port St Lucie, FL

ENGINE

The contact owns a 2010 BMW 328I. The contact stated while driving at an undisclosed speed, the vehicle lost motive power. There was no warning light illuminated. The vehicle was towed to the dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 96,000.

NHTSA complaint #11626422 — an unverified report by a vehicle owner.

East Hartford, CT

ENGINE

I have problems consistent with SI B11 07 14- VANOS gear bolt breaking. BMW lied and said that the problem affected only 200,000 cars when in reality it affected a lot more cars. I am losing oil at a slow rate but after than normal oil loss of a healthy engine and have no external leaks, meaning there is an internal leak. I have a metallic rattling noise as well. These problems are consistent with broken VANOS gear bolt(s). I also have a timing issue code popping up with a check engine light that can be caused by this incident. The car is available for inspection upon request. If the problem persists, the engine could experience critical failure causing harm to the components as well as the driver/passengers. I have not been to a dealer yet. I have a scheduled appointment with NEW COUNTRY BMW on Monday to address the airbag issue. A diagnostic for the issue would cost a lot of money that I do not have.

NHTSA complaint #11617834 — an unverified report by a vehicle owner.

Berryville, AR

AIR BAGS

The contact owns a 2010 BMW 328I. The contact received notification of NHTSA Campaign Number: 24V513000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA complaint #11612609 — an unverified report by a vehicle owner.

Scottsdale, AZ

ENGINE AND ENGINE COOLING

The contact owns a 2010 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA complaint #11611185 — an unverified report by a vehicle owner.

Scottsdale, AZ

AIR BAGS

The contact owns a 2010 BMW 328I. The contact received notifications of NHTSA Campaign Numbers: 24V513000 (Air Bags) and 23V707000 (Engine and Engine Cooling); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA complaint #11604079 — an unverified report by a vehicle owner.

Scottsdale, AZ

ENGINE AND ENGINE COOLING

The contact owns a 2010 BMW 328I. The contact received notifications of NHTSA Campaign Numbers: 24V513000 (Air Bags) and 23V707000 (Engine and Engine Cooling); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA complaint #11604079 — an unverified report by a vehicle owner.

Roseville, CA

ENGINE AND ENGINE COOLING

The contact owns a 2010 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA complaint #11593141 — an unverified report by a vehicle owner.

at 107,500 miles Dracut, MA

ENGINE AND ENGINE COOLING

The contact owns a 2010 BMW 328I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while his daughter was driving at an undisclosed speed, the vehicle stalled and lost motive power. In addition, the check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was misdiagnosed. The contact stated that several parts were replaced, including a new radiator hose, a new water pump, and several unknown sensors. The failure reoccurred and became persistent. The contact stated that the vehicle had to be towed to the residence three times. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 107,500. VIN tool confirms parts not available.

NHTSA complaint #11592137 — an unverified report by a vehicle owner.