Owners have filed 139 complaints
about the 2004 BMW 330I with NHTSA between 2004 and 2026.
The largest single group is the lights.
Across this model's run it ranks 7 of 11 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 73
Against the median year of the BMW 330I. 50 means typical for this
model; 100 means roughly double.
Severity — 59
11.5% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 6
3% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
Odometer readings owners gave when they filed. About half of all
complaints include one.
1,000 – 9,999 miles
22.2%
25,000 – 49,999 miles
66.6%
50,000 – 74,999 miles
1920.9%
75,000 – 99,999 miles
2325.3%
100,000 – 149,999 miles
3235.2%
150,000+ miles
99.9%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
May 2004peak 12Jun 2026
NHTSA investigations into the 2004 BMW 330I
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
1
investigation is
still open.
EA15001Opened 24 Feb 2015Still openAIR BAGS
Air Bag Inflator Rupture
The Office of Defects Investigation (ODI) opened PE14-016 in June 2014 based on six inflator rupture incidents involving consumer owned vehicles produced by five vehicle manufacturers.All six vehicles were operated in Florida or Puerto Rico at the time of the rupture and for the majority of their service life, and were equipped with inflators produced by Takata, a tier-one supplier of automotive air bag systems.During the course of PE14-016, ODI determined that five additional vehicle manufacturers used inflators of a similar design and vintage also supplied by Takata. No evidence of field fai...
PE14016Opened 11 Jun 2014Closed 2 Mar 2015AIR BAGS
Air Bag Inflator Rupture
The Office of Defects Investigation (ODI) opened PE14-016 in June 2014 based on six inflator rupture incidents involving consumer owned vehicles produced by five vehicle manufacturers.All six vehicles were operated in Florida or Puerto Rico at the time of the rupture and for the majority of their service life, and were equipped with inflators produced by Takata, a tier-one supplier of automotive air bag systems.During the course of PE14-016, ODI determined that five additional vehicle manufacturers used inflators of a similar design and vintage also supplied by Takata. No evidence of field fai...
EA09019Opened 18 Dec 2009Closed 28 Sep 2011EXTERIOR LIGHTING
Rear Lamp Illumination
In a letter submitted to the Office of Defects Investigation (ODI) dated August25, 2011, BMWindicated that it will conduct a voluntary recall campaign to remedy the subject vehicles.The issue involves the rear lamps in the vehicles body panel.Through normal vehicle use over time, the rear lamps ground wiring and associated 8-pin connector can experience an increase of the resistance at the electrical contact points.This can lead to intermittent or permanent loss of the rear lamp functions which include tail, brake, and turn signal operation.The recall consists of modifying the rear lamps in th...
PE09036Opened 7 Aug 2009Closed 22 Dec 2009EXTERIOR LIGHTING
REAR LAMP ILLUMINATION
ODI HAS RECEIVED COMPLAINTS FROM CONSUMERS STATING THAT THEIR TAIL LIGHT ASSEMBLY IS NOT PROPERLY ILLUMINATING.THE TAIL LIGHT ASSEMBLY CONSISTS OF A TURN SIGNAL LAMP, A TAIL LAMP AND A BRAKE LAMP.THE COMPLAINANTS HAVE INDICATED THAT THE ISSUE IS WITH AN 8 PIN CONNECTOR AND ASSOCIATED GROUND WIRING.THESE COMPONENTS ARE ALLEGEDLY OVERHEATING AND MELTING DUE TO EXCESSIVE ELECTRICAL CURRENT THAT RUNS THROUGH THE SYSTEM.BMW ISSUED A TECHNICAL SERVICE BULLETIN (TSB) SIB-630306 ON FEBRUARY 2007 TO ADDRESS THE CONDITION BY ADDING SUPPLEMENTARY GROUND WIRING TO THE TAIL LAMP ASSEMBLY.ODI IS UPGRADING T...
DP09002Opened 8 Apr 2009Closed 6 Aug 2009EXTERIOR LIGHTING:BACK UP LIGHTS
REAR LAMP ILLUMINATION
IN MARCH 2009, THE OFFICE OF DEFECTS INVESTIGATION (ODI) RECEIVED A PETITION FROM MR. MARK PETERS REQUESTING AN INVESTIGATION OF REAR LAMP FAILURE IN MODEL YEAR 2002-2005 BMW 3-SERIES VEHICLES.AN INFORMATION REQUEST LETTER WAS SENT TO BMW IN APRIL 2009, AND ODI RECEIVED BMW'S RESPONSE IN JUNE 2009.THE TAIL LAMP ASSEMBLY CONTAINS LIGHTING FOR THE BRAKE LAMPS, TAIL LAMPS, AND TURN SIGNALS.A TECHNICAL SERVICE BULLETIN (TSB) WAS ISSUED BY BMW IN JANUARY OF 2007 INSTRUCTING SERVICE TECHNICIANS TO EXAMINE AN 8 PIN ELECTRICAL CONNECTOR FOR HEAT-RELATED DAMAGE AND TO INCORPORATE ADDITIONAL GROUND WIRI...
DP04001Opened 3 Feb 2004Closed 27 May 2004POWER TRAIN:AUTOMATIC TRANSMISSION
DELAYED TRANSMISSION ENGAGEMENT
MS. CLAIRE M. TIEDER OF RESTON, VA, SUBMITTED A DEFECT PETITION TO THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA) BY LETTER DATED JANUARY 11, 2004, REQUESTING A DEFECT INVESTIGATION BE CONDUCTED INTO DELAYED TRANSMISSION ENGAGEMENT ON MODEL YEAR 2004 BMW XI VEHICLES.BMW'S RESPONSE TO NHTSA'S INFORMATION REQUEST INDICATED THAT CERTAIN BMW 3-SERIES VEHICLES EQUIPPED WITH THE GM5 TRANSMISSION MAY EXHIBITED A FORWARD 'PARK' TO 'DRIVE' ENGAGEMENT DELAY FROM2 TO 30 SECONDS.HOWEVER, THE CONDITION CAN OCCUR ONLY DURING A VEHICLE COLD START, AFTER THE VEHICLE HAS BEEN AT REST FOR MORE THAN...
Complaints that involved harm
Reports where the owner recorded a crash, a fire, an injury or a death.
at 145,000 milesMoses Lake, WACrash3 injured
AIR BAGS
The contact owns a 2004 BMW 330. The contact stated while driving at approximately 20 MPH, the front center of the vehicle crashed into the front center of another vehicle and the air bags did not deploy. No warning lights were illuminated. A police report was filed. The contact stated that her and her husband both sustained injuries and sought medical attention; the contact stated that a piece of her nose detached, there was a gash on her knee and that she broke her hips, ribs, and one of her arms. The contact also stated that her husband bruised his face, heart, broke his hips, sustained laceration to his lungs and liver and fractured his right foot; The other party also sustained several unknown injuries. The vehicle was towed to an unknown location. A dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 145,000.
NHTSA complaint #11746545 — an unverified report by a vehicle owner.
Tacoma, WAFire
UNKNOWN OR OTHER
Two hours after I got to work one of my coworkers came running in the backroom, And told me my car was on fire.
NHTSA complaint #11419139 — an unverified report by a vehicle owner.
Tacoma, WAFire
ELECTRICAL SYSTEM
Two hours after I got to work one of my coworkers came running in the backroom, And told me my car was on fire.
NHTSA complaint #11419139 — an unverified report by a vehicle owner.
at 120,000 milesBirmingham, ALCrash1 injured
AIR BAGS
I SIDE SWIPED A CURB AT A WEIRD ANGLE AND IT CAUSED MY DRIVE SIDE AND PASSENGER SIDE SIDE AIR BAGS TO GO OFF. THE DRIVER AIRBAG EXPLODED WITH SUCH FORCE THAT IT BROKEN MY COLLAR BONE SEVERELY ENOUGH THAT I HAD TO HAVE SURGERY AND METAL PLATES PUT IT TO HOLD IT BACK TO TOGETHER.
NHTSA complaint #10722844 — an unverified report by a vehicle owner.
at 190,135 milesÃÂ Shland, VA1 injured
AIR BAGS
AIR BAG DEPLOYED WITHOUT APPARENT CAUSE. DISORIENTED DRIVE ENDED UP SWERVING TO CURB BEFORE COMING TO A REST. THE PASSENGER SUFFERED FROM A BROKEN NOSE AND BRUISES TO THE FACE AND WAS TAKEN BY AMBULANCE . BOTH PASSENGER AND DRIVER WERE WEARING SEAT BELT. DRIVER PROBABLY WAS SPARED ANY INJURY AS SHE IS NEAR SIX FOOT AND CAR SEAT IS SET BACK FURTHER. THERE WAS NO ALCOHOL INVOLVED IN THE INCIDENT, POLICE ARRIVED TO THE SEEN AS ISSUED NO TICKETS OR CITATION AS THEY WERE DRIVING WITHIN THE SPEED LIMIT AND WERE NOT DRIVING RECKLESS. ROAD WAS A 4 LANE DIVIDED ROAD STRAIGHT.
NHTSA complaint #10694817 — an unverified report by a vehicle owner.
at 115,725 milesPleasant Valley, NYCrash
UNKNOWN OR OTHER
DURING A 2-CAR COLLISION AT APPROXIMATELY 30MPH, THE FOLD-DOWN SEAT LATCHES FAILED TO KEEP THE REAR SEAT BACKS FROM OPENING, AND FOUR SCUBA TANKS CAME INTO THE PASSENGER COMPARTMENT AS A RESULT. FORTUNATELY, THE REAR SEAT WAS UNOCCUPIED AND THE TANKS STAYED IN THE REAR OF THE PASSENGER COMPARTMENT, SO NO INJURY RESULTED FROM THIS INCURSION INTO THE PASSENGER COMPARTMENT, BUT THIS IS NONETHELESS A SERIOUS SAFETY FLAW. THIS VEHICLE WAS STRUCK FROM THE LEFT SIDE JUST BEHIND THE DRIVER'S SIDE FRONT TIRE, AND THE CONTACT WITH THE CAR STRIKING IT TRAVELED REARWARD FROM THAT FIRST POINT OF IMPACT, TRAVERSING THE DRIVER'S DOOR AND A SMALL PART OF THE REAR DOOR (UNDER THE B-PILLAR) BEFORE THE CARS SEPARATED. THIS VEHICLE WAS UNDER HEAVY BRAKING AT THE TIME OF THE COLLISION, AND REMAINED UNDER HEAVY BRAKING (ABS FULLY ENGAGED) UNTIL THE CARS SEPARATED AND THIS ONE CAME TO A STOP.
NHTSA complaint #10650370 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 145,000 milesMoses Lake, WACrash3 injured
AIR BAGS
The contact owns a 2004 BMW 330. The contact stated while driving at approximately 20 MPH, the front center of the vehicle crashed into the front center of another vehicle and the air bags did not deploy. No warning lights were illuminated. A police report was filed. The contact stated that her and her husband both sustained injuries and sought medical attention; the contact stated that a piece of her nose detached, there was a gash on her knee and that she broke her hips, ribs, and one of her arms. The contact also stated that her husband bruised his face, heart, broke his hips, sustained laceration to his lungs and liver and fractured his right foot; The other party also sustained several unknown injuries. The vehicle was towed to an unknown location. A dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 145,000.
NHTSA complaint #11746545 — an unverified report by a vehicle owner.
Rocklin, CA
ELECTRICAL SYSTEM
Unknown
NHTSA complaint #11657631 — an unverified report by a vehicle owner.
Rocklin, CA
SERVICE BRAKES
Unknown
NHTSA complaint #11657631 — an unverified report by a vehicle owner.
Rocklin, CA
FUEL/PROPULSION SYSTEM
Unknown
NHTSA complaint #11657631 — an unverified report by a vehicle owner.
Kennewick, WA
EXTERIOR LIGHTING
This car has factory HID Xenon projector headlights. Over time the reflector bowls burned and melted from the heat of the light bulbs, causing some wire insulation to melt, and a brown film to cover all surfaces inside the headlight assembly. The brown coating makes the headlights dangerously dim. From various online searches, it appears this is a common failing of these headlights. BMW has not recalled these headlights, and replacements nearly exceed the value of the car.
NHTSA complaint #11500404 — an unverified report by a vehicle owner.
Tacoma, WAFire
UNKNOWN OR OTHER
Two hours after I got to work one of my coworkers came running in the backroom, And told me my car was on fire.
NHTSA complaint #11419139 — an unverified report by a vehicle owner.
Tacoma, WAFire
ELECTRICAL SYSTEM
Two hours after I got to work one of my coworkers came running in the backroom, And told me my car was on fire.
NHTSA complaint #11419139 — an unverified report by a vehicle owner.
at 210,000 milesDetroit, MI
EXTERIOR LIGHTING
RIGHT FRONT LOW BEAM HEADLAMP CUTS OUT INTERMITTENTLY AND EVENTUALLY STOPS WORKING DUE TO CRACKED WIRING INSIDE THE ADJUSTABLE HEADLAMP UNIT. FOR AWHILE, MY HEADLIGHT WOULD STOP WORKING WHILE MAKING A RIGHT TURN BUT THEN TURN BACK ON WHEN STRAIGHTENED OUT. AFTER TWO RIGHT TURNS, THE HEADLIGHT WOULD CEASE TO TURN BACK ON. NOW (AFTER SEVERAL WEEKS OF THIS HAPPENING) THE HEADLIGHT DOES NOT FUNCTION AT ALL, AND I CAN SEE BROKEN WIRING IF I LOOK INSIDE THE HEADLIGHT UNIT CAUSING THE ISSUE.
NHTSA complaint #11355131 — an unverified report by a vehicle owner.
at 145,000 milesNEW Orleans, LA
EXTERIOR LIGHTING
THE INTERIOR WIRES OF THE BMW E46 HEADLIGHT ASSEMBLIES HAVE INSULATION MATERIAL THAT READILY BREAKS OFF OF THE WIRE, CAUSING THE BEAR WIRE CONDUCTOR TO BE VISIBLE. THIS RESULTS IN A FAILURE OF THE HEADLIGHTS AS THE WIRES CONDUCTORS ARE ALLOWED TO TOUCH. THIS IS ALSO A POSSIBLE SOURCE OF A VEHICLE FIRE.
NHTSA complaint #11341318 — an unverified report by a vehicle owner.
at 145,000 milesNEW Orleans, LA
ELECTRICAL SYSTEM
THE INTERIOR WIRES OF THE BMW E46 HEADLIGHT ASSEMBLIES HAVE INSULATION MATERIAL THAT READILY BREAKS OFF OF THE WIRE, CAUSING THE BEAR WIRE CONDUCTOR TO BE VISIBLE. THIS RESULTS IN A FAILURE OF THE HEADLIGHTS AS THE WIRES CONDUCTORS ARE ALLOWED TO TOUCH. THIS IS ALSO A POSSIBLE SOURCE OF A VEHICLE FIRE.
NHTSA complaint #11341318 — an unverified report by a vehicle owner.
Costa Mesa, CA
EXTERIOR LIGHTING
CHEAP WIRING WAS USED IN THE HEADLIGHT UNITS FOR SPECIFIC CARS WITH ADAPTIVE BI-XENON HEADLIGHTS. THE WIRING FOR THESE CARS NOW HAS FALLEN APART, AND DISCONNECTS. BMW'S ONLY WAY OF FIXING IT IS TO REPLACE THE ENTIRE HEADLIGHT UNIT, WHICH COSTS AROUND $2000 TO REPLACE A FEW WIRES THAT SHOULD COST LESS THAN $10. THERE ARE MANY CARS ON THE ROAD THAT THIS AFFECTS, WHICH IS A SERIOUS SAFETY CONCERN. CAR OWNERS ARE SOLDERING WIRES BY HAND IN AN ATTEMPT TO FIX IT BUT THERE IS NO LONG TERM SOLUTION.
NHTSA complaint #11340803 — an unverified report by a vehicle owner.
at 120,000 milesSAN Jose, CA
EXTERIOR LIGHTING
PASSENGER SIDE HEADLIGHT ASSEMBLY WIRES BREAK AND CAUSE THE HEADLIGHT TO STOP EMITTING LIGHT OR OTHERWISE WORKING. REPEATED ATTEMPTS TO REPAIR THE WIRING HARNESS EVENTUALLY FAIL. THIS OCCURS WITH MERE NORMAL USE OF THE CAR AND PASSAGE OF TIME. THE HEADLIGHT ASSEMBLY AND BULB ARE STILL INTACT, BUT SIMPLY RECEIVE NO POWER DUE TO THE BROKEN WIRES. THE ASSEMBLY CAN FAIL AT ANY TIME, WHETHER STATIONARY, IN MOTION, OR ON BACK ROADS OR HIGHWAYS. WHEN THIS ISSUE IS GOOGLED ON THIS PARTICULAR CAR, A 2004'2006 BMW 3 SERIES E46 COUPE WITH BI-XENON ADAPTIVE HEADLIGHTS, MANY MANY USERS REPORT THE SAME ISSUE. NO MATTER THE CONDITION, LOCATION, AND SERVICE HISTORY OF THE CAR, THE HEADLIGHT ASSEMBLY ON THE PASSENGER SIDE WILL ALWAYS STOP WORKING SIMPLY BECAUSE OF THE WIRING. SEE: HTTPS://FORUM.E46FANATICS.COM/SHOWTHREAD.PHP?T=1073501 IF REPAIRED ENOUGH TIMES, THE ASSEMBLY BECOMES UNREPAIRABLE, AT WHICH POINT THE USER IS STUCK DRIVING WITHOUT A HEADLIGHT, A DANGEROUS SITUATION TO BE IN. ORDERING AN INCREDIBLY COSTLY $1500 PART TO REPLACE IT IS NOT ONLY COSTLY, BUT WILL EVENTUALLY RESULT IN THE SAME CRITICAL ISSUE RE-APPEARING BECAUSE THE DESIGN IS INHERENTLY DEFECTIVE. THIS IS A SERIOUS SAFETY ISSUE. OTHER COSTS INCLUDE MECHANICS WHO INSIST TO CUSTOMERS THAT THE ISSUE IS BOTH WIRING AND THE BULB TOO, CAUSING UNSUSPECTING USERS TO BE CHARGED EXTRA FOR REPLACEMENT BULBS AND THE ASSOCIATED LABOR AS WELL. FIRST OCCURRENCE ON MY CAR WAS APRIL 2019, SECOND WAS OCTOBER 2019, AND THIRD WAS FEBRUARY 2020 AT WHICH POINT THE PART WAS DEEMED UNREPAIRABLE. 2004'2006 BMW 325CI AND BMW 330CI WITH ADAPTIVE BI-XENON HID HEADLIGHTS
NHTSA complaint #11315498 — an unverified report by a vehicle owner.
at 120,000 milesSAN Jose, CA
ELECTRICAL SYSTEM
PASSENGER SIDE HEADLIGHT ASSEMBLY WIRES BREAK AND CAUSE THE HEADLIGHT TO STOP EMITTING LIGHT OR OTHERWISE WORKING. REPEATED ATTEMPTS TO REPAIR THE WIRING HARNESS EVENTUALLY FAIL. THIS OCCURS WITH MERE NORMAL USE OF THE CAR AND PASSAGE OF TIME. THE HEADLIGHT ASSEMBLY AND BULB ARE STILL INTACT, BUT SIMPLY RECEIVE NO POWER DUE TO THE BROKEN WIRES. THE ASSEMBLY CAN FAIL AT ANY TIME, WHETHER STATIONARY, IN MOTION, OR ON BACK ROADS OR HIGHWAYS. WHEN THIS ISSUE IS GOOGLED ON THIS PARTICULAR CAR, A 2004'2006 BMW 3 SERIES E46 COUPE WITH BI-XENON ADAPTIVE HEADLIGHTS, MANY MANY USERS REPORT THE SAME ISSUE. NO MATTER THE CONDITION, LOCATION, AND SERVICE HISTORY OF THE CAR, THE HEADLIGHT ASSEMBLY ON THE PASSENGER SIDE WILL ALWAYS STOP WORKING SIMPLY BECAUSE OF THE WIRING. SEE: HTTPS://FORUM.E46FANATICS.COM/SHOWTHREAD.PHP?T=1073501 IF REPAIRED ENOUGH TIMES, THE ASSEMBLY BECOMES UNREPAIRABLE, AT WHICH POINT THE USER IS STUCK DRIVING WITHOUT A HEADLIGHT, A DANGEROUS SITUATION TO BE IN. ORDERING AN INCREDIBLY COSTLY $1500 PART TO REPLACE IT IS NOT ONLY COSTLY, BUT WILL EVENTUALLY RESULT IN THE SAME CRITICAL ISSUE RE-APPEARING BECAUSE THE DESIGN IS INHERENTLY DEFECTIVE. THIS IS A SERIOUS SAFETY ISSUE. OTHER COSTS INCLUDE MECHANICS WHO INSIST TO CUSTOMERS THAT THE ISSUE IS BOTH WIRING AND THE BULB TOO, CAUSING UNSUSPECTING USERS TO BE CHARGED EXTRA FOR REPLACEMENT BULBS AND THE ASSOCIATED LABOR AS WELL. FIRST OCCURRENCE ON MY CAR WAS APRIL 2019, SECOND WAS OCTOBER 2019, AND THIRD WAS FEBRUARY 2020 AT WHICH POINT THE PART WAS DEEMED UNREPAIRABLE. 2004'2006 BMW 325CI AND BMW 330CI WITH ADAPTIVE BI-XENON HID HEADLIGHTS
NHTSA complaint #11315498 — an unverified report by a vehicle owner.
Cambridge, MA
EXTERIOR LIGHTING
THERE IS A MANUFACTURING DEFECT IN ZKW XENON PROJECTOR BOWLS USED IN E46 BMW CARS. MY HEADLIGHTS HAVE BECOME SO DIM THAT I CONSTANTLY RUN FOG LIGHTS AT NIGHT TO BE ABLE TO SEE. DRIVING AT NIGHT, ESPECIALLY IN THE RAIN, IS VERY DANGEROUS FOR ME AND OTHER DRIVERS. ZKW PROJECTOR BOWLS ARE MADE OF PLASTIC, WHICH ARE UNABLE TO STAND UP TO THE HEAT OF XENON BULBS. OVER TIME, THEY HAVE BECOME BROWN AND CRACKED AND DO NOT REFLECT LIGHT ON TO THE ROAD. AL XENON PROJECTOR BOWLS, ALSO USED IN E46 BMWS, DO NOT HAVE THIS ISSUE. ZKW SEEMS TO HAVE REALIZED THAT THEIR PLASTIC BOWLS ARE NOT SUFFICIENT. THE ZKW PROJECTOR BOWLS FOR E90 BMWS ARE MADE OF METAL AND DO NOT HAVE THIS ISSUE. THERE IS NO AFFORDABLE AND SUFFICIENT OEM REPAIR FOR THIS ISSUE. BMW ONLY SELLS WHOLE HEADLIGHT ASSEMBLIES, NOT JUST THE PROJECTOR BOWLS, WHICH RUN HUNDREDS OF DOLLARS EACH. EVEN THEN, REPLACING WITH ZKW LIGHTS WOULD EVENTUALLY CAUSE THE SAME ISSUE BECAUSE OF THE INSUFFICIENT DESIGN OF THE PLASTIC BOWLS. THE COMMUNITY IS WELL AWARE OF THIS ISSUE. THE ONLY REMEDIES ARE REPLACE ENTIRE ASSEMBLIES OR RETROFITING THE HEADLIGHTS WITH AFTERMARKET PARTS. HEADLIGHTS ARE CRITICAL TO DRIVER SAFETY AND SHOULD NOT BE THIS COSTLY TO KEEP WORKING. THESE HAVE FAILED PRIOR TO THE LIFE OF THE VEHICLE (MINE IS AT 138K). THIS THREAD GOES INTO DETAIL FOR MANY PEOPLE WITH THIS SAME ISSUE: HTTP://WWW.ZHPMAFIA.COM/FORUMS/SHOWTHREAD.PHP?3598-THE-ZKW-BURNT-BOWLS-THREAD THERE SHOULD BE A RECALL FOR THIS DANGEROUS ISSUE CAUSED BY NEGLECTFUL MANUFACTURING OF THESE HEADLIGHTS. THE ATTACHED PICTURE SHOWS THE DAMAGE OF MY HEADLIGHTS.
NHTSA complaint #11309655 — an unverified report by a vehicle owner.
Surfside Beach, SC
EXTERIOR LIGHTING
CHEAP PLASTIC USED IN HEADLIGHT PROJECTORS MELT DUE TO HEAT FROM OEM XENON BULBS. THIS POSES A FIRE SAFETY HAZARD AS WELL AS LOW AND EVENTUALLY NO LIGHT ONTO THE ROAD.
NHTSA complaint #11299989 — an unverified report by a vehicle owner.
Marysville, WA
EXTERIOR LIGHTING
THE STOCK ZKW PROJECTORS HAVE BURNT OUT AND SIGNIFICANTLY REDUCE THE QUALITY OF LIGHT EMANATING FROM THE HEADLIGHTS. IN ORDER TO HAVE ANY TRUE VISIBILITY, I HAVE TO HOLD THE "FLASH-TO-PASS" LIGHTS ON WHILE I'M DRIVING (A MANUAL TRANSMISSION). THIS IS OBVIOUSLY A DANGEROUS SITUATION. THE REPLACEMENT ASSEMBLIES ARE OVER $3,000 FOR THE PAIR. THAT COST CANNOT BE JUSTIFIED. I PURCHASED THE CAR A COUPLE OF MONTHS AGO, BUT I, OF COURSE, DID NOT TEST DRIVE IT AT NIGHT (SINCE IT WAS SUMMER). SO I HAD NO WAY OF KNOWING ABOUT THE DETERIORATED CONDITION OF THE HEADLIGHTS. I CANNOT SAY FOR CERTAIN WHEN THIS HAPPENED, BUT, BASED ON INTERNET SEARCHES, IT APPEARS TO BE A KNOWN ISSUE THAT DATES BACK TO AT LEAST 2011.
NHTSA complaint #11128565 — an unverified report by a vehicle owner.
at 178,000 milesWoodinville, WA
EXTERIOR LIGHTING
THE OEM XENON ZKW BRAND LIGHTS HAD COMPLETELY BURNT REFLECTOR BULBS THAT CAUSED LOW LIGHT TO BE EMITTED. THIS DEFECT IS DUE TO PLASTIC BOWLS BEING USED INSTEAD OF METAL OR ANOTHER MATERIAL. THE DAMAGE COULD HAVE CAUSED A FIRE HAZARD OR WORSE. I WAS FORCED TO REPLACE THE LIGHTS AT MY OWN EXPENSE. I HAVE ATTACHED PHOTOS OF THE DAMAGE AND LIGHT OUTPUT TO THIS COMPLAINT. THIS OCCURRED SIMPLY BY HAVING THE HEADLIGHTS ON.
NHTSA complaint #11061606 — an unverified report by a vehicle owner.
at 75,000 milesHouston, TX
AIR BAGS
TAKATA RECALL FIRST I SHOULD SAY THAT THIS IS NOT A COMPLAINT ABOUT AN INCIDENT. THIS IS A COMPLAINT ABOUT THE FAILURE OF BMW TO PROVIDE A TIMELY REPLACEMENT FOR THE THIRTEEN (13) YEAR OLD DRIVER'S SIDE AIRBAG IN MY 2004 BMW 330I, WHICH HAS SPENT ALL OF ITS LIFE IN A HIGH ABSOLUTE HUMIDITY LOCATION (HOUSTON, TEXAS). I FIRST CONTACTED BMW ON APRIL, 26, 2016 REGARDING THE TAKATA AIRBAG RECALL ON MY 2004 BMW 330I. THEY FIRST OFFERED TO PERFORM AN INTERIM REPAIR OR AN ALTERNATE PROVIDED VEHICLE. HOWEVER, THE INSURANCE COMPANY INFORMED ME THAT THE REPLACEMENT VEHICLE WOULD NOT BE COVERED UNDER MY CURRENT POLICY. I FOLLOWED UP AGAIN ON JULY 15, 2016, AND BMW INFORMED ME THAT INTERIM REPAIRS WERE NO LONGER BEING OFFERED BECAUSE FINAL REPAIR PARTS WOULD BE AVAILABLE SHORTLY. THEY SAID I WOULD RECEIVE A NOTICE IN THE MAIL LETTING ME KNOW WHEN I COULD TAKE MY VEHICLE IN TO MY LOCAL BMW CENTER FOR REPAIR. I HAVE VERIFIED THAT MY ADDRESS AND CONTACT INFO IS CORRECT WITH BOTH BMW AND THE REPAIR CENTER IN HOUSTON, TEXAS. HOUSTON, TEXAS IS A HIGH ABSOLUTE HUMIDITY AREA AND THIS CAR IS 13 YEARS OLD WITH THE ORIGINAL AIRBAG STILL INSTALLED. I DRIVE THIS CAR EVERY DAY TO AND FROM WORK IN HIGH TRAFFIC AREAS INSIDE THE CITY OF HOUSTON. I BELIEVE BMW HAS HAD AMPLE TIME TO PROCURE A REPLACEMENT AIRBAG, AND I HAVE CALLED THEM AND WASTED SEVERAL HOURS OF MY PERSONAL TIME ON THIS STILL UNRESOLVED ISSUE. IN SHORT I BELIEVE BMW IS STALLING WITH THE REPLACEMENT OF OLDER MODEL YEAR AIRBAG REPLACEMENTS, BECAUSE THEY BELIEVE THESE VEHICLES ARE "END OF LIFE" AND THERE IS LITTLE INCENTIVE FOR BMW TO FIX THEM. HOWEVER, THIS VEHICLE HAS LOW MILEAGE FOR ITS AGE: EIGHTY THOUSAND (80,000) MILES, AND THE LACK OF AN AIRBAG REPLACEMENT WILL DIMINISH THE RESALE VALUE OR MAKE IT MUCH MORE DIFFICULT TO SELL.
NHTSA complaint #10949787 — an unverified report by a vehicle owner.
Hanalei, HI
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 BMW 330I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V318000 (AIR BAGS), 14V428000 (AIR BAGS), AND 11V438000 (AIR BAGS). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #10947677 — an unverified report by a vehicle owner.
at 125,000 milesNorthwood, NH
EXTERIOR LIGHTING
ZKW BRAND XENON HEADLAMPS HAVE DEFECTIVE REFLECTOR BOWLS. THE LIGHTS BURN OFF ALL OF THE REFLECTIVE SURFACE CAUSING THE LOW/HIGH BEAMS TO BE SO DIM THAT DRIVING AT NIGHT IS IMPOSSIBLE. THE PART (REFLECTOR BOWL) IS NOT AVAILABLE AS A REPLACEMENT PART, IT CAN ONLY BE PURCHASED AS A WHOLE HEADLIGHT ASSEMBLY FOR $1300 EACH LIGHT. THIS IS A MAJOR SAFETY ISSUE, THAT I HAVE JUST FOUND OUT ABOUT. AS WE HAVE BEEN GETTING INTO WINTER AND THE DAYLIGHT SAVING CHANGE CAUSE EARLIER SUNSET TIMES, I NOTICED MY HEADLIGHTS WERE NOT VERY BRIGHT ON THE ROAD. IT HASN'T BEEN AN ISSUE THAT I NOTICED IN PAST YEARS DUE TO MY <1 MILE COMMUTE, BUT THIS YEAR I PURCHASED A HOUSE 25MI FROM WORK AND THE AMOUNT OF NIGHT DRIVING HAS INCREASED DRAMATICALLY. I FIRST ADJUSTED THE ALIGNMENT OF THE LIGHTS TO TRY TO CORRECT WHAT I THOUGHT THE ISSUE WAS, AND ALSO HAVE REPLACED ONE OF THE HEAD LIGHT BULBS WITH NO CHANGE. I FOUND OUT ABOUT THIS ISSUE ON BMW FORUMS ALL OVER THE INTERNET, AND IT SEEMS TO BE EXTREMELY COMMON. THERE NEEDS TO BE A RECALL, OR AT LEAST AN OEM REPLACEMENT PART AVAILABLE.
NHTSA complaint #10929637 — an unverified report by a vehicle owner.
DES Plaines, IL
EXTERIOR LIGHTING
LOW BEAM HID HEADLIGHT PROJECTOR MADE BY ZKW FOR BMW ARE POORLY DESIGNED/MADE, UNABLE TO HANDLE THE HEAT OUTPUT FROM THE OEM XENON BULBS, THE PART BECOMES SEVERELY SCORCHED AND DEGRADED, REDUCING LIGHT OUTPUT TO UNSAFE LEVELS. TO COMPENSATE, FOG LIGHTS HAVE TO BE USED TO SAFELY SEE THE PAVEMENT. THIS IS A VERY WELL DOCUMENTED ISSUE WITH THIS MANUFACTURER'S PRODUCT (ZKW). BMW HAD ANOTHER MANUFACTURER, AL (AUTOMOTIVE LIGHTING), WHICH DIDN'T SUFFER FROM THIS PROBLEM.
NHTSA complaint #10924526 — an unverified report by a vehicle owner.
at 106,000 milesBall Ground, GA
EXTERIOR LIGHTING
I RECENTLY PURCHASED THE VEHICLE AND IMMEDIATELY NOTICED THE POOR LIGHT OUTPUT FROM THE FACTORY XENONS. I WENT ONLINE AND FOUND OUT THAT MANY PEOPLE WITH THE E46 SEDAN WITH XENON HEADLIGHTS MANUFACTURED BY ZKW HAVE AN ISSUE OF THE PROJECTOR BOWLS BURNING SLOWLY OVER TIME DUE TO POOR MATERIAL CHOICE THAT CANNOT WITHSTAND THE HEAT GENERATED BY THE FACTORY BULBS. UPON INSPECTION OF MY HEADLIGHTS, I NOTICED THAT THE BOWLS IN MY HEADLIGHTS WERE INDEED BOTH BURNT AND CRACKED AND AS A RESULT OF THIS, IT IS EXTREMELY DIFFICULT TO SEE AT NIGHT DUE TO POOR LIGHT OUTPUT. I HAVE RESULTED TO USING MY FOG LIGHTS AS A SUPPLEMENTARY LIGHT SOURCE JUST TO SEE IN THE EVENINGS AND I FIND THIS UNACCEPTABLE AND NEGLIGENT OF BMW CONSIDERING COMPLAINTS HAVE BEEN MADE FOR YEARS.
NHTSA complaint #10920112 — an unverified report by a vehicle owner.
Fort Lauderdale, FL
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 BMW 330I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V318000 (AIR BAGS); HOWEVER, THE CONTACT COULD NOT GET THE RECALL REMEDIED DUE TO LACK OF COMMUNICATION FROM THE DEALER. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #10910714 — an unverified report by a vehicle owner.
Charlotte, NC
AIR BAGS
TAKATA RECALL-I'VE BEEN GOING ROUND AND ROUND WITH BMW USA AND HENDRICK MOTORS IN CHARLOTTE, NC SINCE DEC. 2015 TRYING TO GET INFO ON WHEN THEY ARE GOING TO FIX MY DEATH TRAP. I JUST LEARNED TODAY ON THIS SITE THAT MY CAR IS PRIORITY 1 IN HIGH HUMIDITY AREA WHICH CHARLOTTE CERTAINLY IS. PLUS THE AIR BAG LIGHTS HAVE BEEN ON SINCE DEC AND REPORTED TO THEM AND THIS IS THE LOW PROFILE SPORT MODEL CAR THAT IS A BUMPY RIDE. I WAS TOLD IN JAN BY BMW THAT AN INTERIM BAG WAS SENT TO NJ SPECIFICALLY FOR MY CAR, BUT HENDRICK CLAMS THEY NO NOTHING ABOUT IT., THEY HAVE MY INFO AND EVERY TIME I CALL TO SEE WHEN THEY WILL HAVE PARTS FOR THE RECALL I GET THE SAME INSPPID BLOW OFF, WE DON'T KNOW ANYTHING BUT WE'LL CALL YOU AS SOON AS WE DO.I JUST RECEIVED A LETTER FROM BMW SAYING THE PARTS ARE READY TO CALL AND MAKE APPT TO REPLACE AND HENDRICK SAYS THEY DON'T HAVE YET THEY ARE ON ORDER SHOULD BE 2 WEEKS BUT THEY CANNOT CONFIRM THE DATE, NO ONE KNOWS OR HAS ANY INFO WHAT SO EVER SO DON'T BOTHER US ANY MORE. I GUARANTEE THAT PRIORITY HAD BEEN GIVEN TO ANY CAR THAT WAS ON THEIR LOT FOR RESALE!
NHTSA complaint #10899599 — an unverified report by a vehicle owner.
Weaverville, NC
AIR BAGS
TAKATA RECALL REPAIR PARTS STILL NOT AVAILABLE...ORIGINAL NOTIFICATION DATE JULY 2015. I HAVE NOT BEEN INVOLVED IN AN ACCIDENT...MERELY WANT THE RECALL PROGRAM IMPLEMENTED ON MY VEHICLE.
NHTSA complaint #10898251 — an unverified report by a vehicle owner.