FaultScore

FaultScore report

2019 BMW 330I problems

Owners have filed 56 complaints about the 2019 BMW 330I with NHTSA between 2019 and 2026. The largest single group is the engine & cooling. Across this model's run it ranks 2 of 11 worst.

D

FaultScore 62/100

Higher is worse. Measured against the other years of the BMW 330I.

How this is worked out

The numbers

56

Complaints

3

Crashes reported

7

Fires reported

3

Injuries reported

15,000 mi

Median mileage at failure

Half of reported failures happened before this

52%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 29 vs 50 Severity 100 vs 50 Early failure 89 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 29
Against the median year of the BMW 330I. 50 means typical for this model; 100 means roughly double.
Severity — 100
23.2% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 89
52% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2019 compares with every other BMW 330I

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2019 BMW 330I

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Engine & Cooling 10 17.9%

0 crashes, 2 fires · median 47,950 mi

Other & Unspecified 9 16.1%

0 crashes, 2 fires · median 1,000 mi

Electrical System 7 12.5%

0 crashes, 3 fires · median 81,652 mi

Driver Assist & Collision Avoidance 6 10.7%
Transmission & Drivetrain 5 8.9%

Median failure at 29,450 miles

Airbags 4 7.1%

1 crashes, 0 fires · median 51,443 mi

Lights 3 5.4%

Median failure at 3,000 miles

Stability & Traction Control 2 3.6%

Median failure at 400 miles

Wheels 2 3.6%

Median failure at 14,000 miles

Acceleration & Cruise Control 2 3.6%

Median failure at 4,900 miles

Brakes 2 3.6%

1 crashes, 0 fires · median 7,800 mi

Equipment & Accessories 1 1.8%

1 crashes, 0 fires · median 51,443 mi

Seats 1 1.8%
Fuel & Propulsion 1 1.8%
Steering 1 1.8%

Median failure at 77 miles

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 2 9.5%
1,000 – 9,999 miles 7 33.3%
10,000 – 24,999 miles 2 9.5%
50,000 – 74,999 miles 5 23.8%
75,000 – 99,999 miles 3 14.3%
100,000 – 149,999 miles 2 9.5%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Aug 2019 peak 6 Jul 2026

Recalls on the 2019 BMW 330I

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

United States — NHTSA

25V636000

ELECTRICAL SYSTEM:STARTER ASSEMBLY:RELAY

BMW of North America, LLC (BMW) is recalling certain 2019-2021 BMW 330i, 2019-2022 BMW Z4, 2020-2022 BMW 530i, X3, X4, Toyota Supra, 2021-2022 BMW 430i, 430i Convertible, and 2022 BMW 230i vehicles. The engine starter relay may corrode, causing the relay to overheat and short circuit.

Risk: A short circuit in the starter relay may increase the risk of a fire.

23V584000

SEAT BELTS

BMW of North America, LLC (BMW) is recalling certain 2019-2022 330i, 330i xDrive, M340i, 2022 430i Coupe, 2021-2022 430i, M440i Convertible, and 2020-2022 228i xDrive Gran Coupe vehicles. The receiver audio module control unit software may fail to properly generate audible seat belt warnings to the driver to fasten their seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Risk: An audible chime that does not properly alert the driver to fasten their seat belt increases the risk of injury in a crash.

23V211000

SEATS

BMW of North America, LLC (BMW) is recalling certain 2019-2021 330i, 330i xDrive, M340i xDrive, 2020-2021 X3 sDrive30i, X3 xDrive30i, X3 M40i, X3M, 2021 X3 xDrive30e, X4 xDrive30i, and X4M vehicles. The seat frame may not have been welded properly to the seat rails.

Risk: An improperly welded seat frame may not properly restrain the occupant during a crash, increasing the risk of injury.

21V096000

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

BMW of North America, LLC (BMW) is recalling certain 2019-2021 X3 sDrive30i, X3 xDrive30i, X3 M40i, X3M, X4 xDrive30i, X4 M40i, M550i, X4M, X5 sDrive40i, X5 xDrive40i, X5 xDrive50i, X5M, X5 M50i, X7 xDrive40i, X7 xDrive50i, X7 M50i, Alpina XB7, 330i, 330i xDrive, M340i, M340i xDrive, and 8 Series Coupe, Convertible and Grand Coupe, 840i, 840i xDrive, M850i xDrive, M8, 2020-2021 530e, 530e xDrive, 330e, 330e xDrive, 745Le, 745Le xDrive, X5 xDrive45e, X3 xDrive30e, X6 sDrive40i, X6 xDrive40i, X6 xDrive50i, X6 M50i, X6M, 530i, 530i xDrive, 540i, 540i xDrive, M550i xDrive, M5, 740i, 740Li, 740Li xDrive, M760i Drive, M760Li xDrive, 750Li xDrive Alpina, Alpina B7 xDrive, and 2021 4 Series Coupe 430i, 430i xDrive, M440i xDrive vehicles. When shifting into Reverse, a small portion of the rearview image may be obscured, or the screen may not illuminate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Risk: If the driver relies on only the rearview camera image, the missing or reduced rearview image view can increase the risk of a crash or injury.

20V355000

STEERING:LINKAGES:TIE ROD ASSEMBLY

BMW of North America, LLC (BMW) is recalling certain 2019 Z4 sDrive30i, 2019-2020 330i xDrive, M340i and M340i xDrive, 2020 X3M and X4M, and Toyota Supra vehicles. In certain driving conditions, such as high temperatures and rough road surfaces, a steering gear tie rod may become damaged, possibly resulting in a fractured tie rod.

Risk: A damaged or fractured tie rod may affect vehicle handling and control, increasing the risk of a crash.

19V912000

SEAT BELTS:PRETENSIONER

BMW of North America, LLC (BMW) is recalling certain 2019-2020 330i and 330i xDrive vehicles. The outboard rear seat belt pretensioners may not lock as intended during a crash.

Risk: In the event of a crash, if the seat belt pretensioners fail to lock, there is an increased risk of injury.

19V732000

ENGINE

BMW of North America, LLC (BMW) is recalling certain 2019-2020 330i, 330i xDrive, and 2019 Z4 vehicles. The needle roller bearings of the counterbalance shafts may have been improperly installed, potentially causing the counterbalance shaft to loosen.

Risk: If the counterbalance shaft loosens, severe engine damage could occur, increasing the risk of a crash.

19V684000

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

BMW of North America, LLC (BMW) is recalling certain 2018 540d, 2018-2020 530i, 530i xDrive, 540i, 540i xDrive, M550i xDrive, M5, 530e, 530e xDrive, X3 sDrive, X3 xDrive, X3 M40i, X3 M, and 2019-2020 X4 xDrive, X4 M40i, X4 M, X7 xDrive, X7 M50i, 740Li, 740Li xDrive, 750Li, 750Li xDrive, 8 Series Convertible and Coupe 840i, 840i xDrive, M850i xDrive, X5 sDrive, X5 xDrive, X5 M50i, X6 xDrive, X6 M50i, 330i, 330i xDrive, M340i, M340i xDrive, Z4 sDrive, Z4 M40i, 740Le xDrive and 745Le xDrive, 2018-2019 640i xDrive Gran Turismo and Rolls-Royce Phantom, 2019 M850i xDrive Gran Coupe and Rolls-Royce Cullinan and 2020 Toyota Supra vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

Risk: The lack of an image in the back-up camera display increases the risk of a crash.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

at 110,000 miles Arlington, GA Fire

ELECTRICAL SYSTEM

The contact owned a 2019 BMW 330I. The contact stated that while the vehicle was parked at the residence in the driveway, there was an abnormal cracking sound coming from outside the residence. The contact checked and became aware that the vehicle was on fire. The vehicle was unoccupied at the time. The contact stated that the residential camera showed that the fire had started by the front driver's side tire. The Fire Department arrived at the residence and extinguished the fire. The residence and the vehicle were consumed by the fire. The vehicle was towed to a local tow yard. No injuries were sustained. The contact referenced an unknown recall; however, the VIN was not associated with a recall related to the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 110,000.

NHTSA complaint #11752479 — an unverified report by a vehicle owner.

at 110,000 miles Arlington, GA Fire

ENGINE

The contact owned a 2019 BMW 330I. The contact stated that while the vehicle was parked at the residence in the driveway, there was an abnormal cracking sound coming from outside the residence. The contact checked and became aware that the vehicle was on fire. The vehicle was unoccupied at the time. The contact stated that the residential camera showed that the fire had started by the front driver's side tire. The Fire Department arrived at the residence and extinguished the fire. The residence and the vehicle were consumed by the fire. The vehicle was towed to a local tow yard. No injuries were sustained. The contact referenced an unknown recall; however, the VIN was not associated with a recall related to the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 110,000.

NHTSA complaint #11752479 — an unverified report by a vehicle owner.

Yonkers, NY Fire

UNKNOWN OR OTHER

Description of the Problem: •Component/system that failed: The engine starter, which is subject to an open recall issued September 23, 2025. The starter was not replaced during a service visit. The vehicle no longer exists due to the fire, but the VIN and service records are available for inspection. •Safety risk: The starter malfunction caused the vehicle to catch fire while parked, creating a serious safety risk to myself, my child, and others nearby. •Problem reproduction/confirmation: The fire and defect were confirmed by BMW’s inspection as originating from the starter irregularity tied to the recall. •Inspections: The vehicle was inspected by BMW North America’s engineering team after the fire, and insurance representatives confirmed the total loss. •Warning signs prior to failure: There were no warning lamps, messages, or symptoms indicating the starter defect before the fire. Additional context: The vehicle was serviced at an authorized BMW dealership on December 3, 2025. I was not informed of the recall, and the starter was not replaced. The vehicle caught fire on December 19, 2025, resulting in a total loss. While my insurance resolved the ACV, this incident was caused by BMW’s recall-related defect and procedural failure. I have escalated this matter to BMW North America and am requesting a resolution that restores me to a comparable position (replacement vehicle or financial support). Official confirmation: BMW North America confirmed in a confidential letter that the fire originated from the starter defect tied to the open recall. This letter is available for review upon request.

NHTSA complaint #11720473 — an unverified report by a vehicle owner.

Yonkers, NY Fire

ELECTRICAL SYSTEM

Description of the Problem: •Component/system that failed: The engine starter, which is subject to an open recall issued September 23, 2025. The starter was not replaced during a service visit. The vehicle no longer exists due to the fire, but the VIN and service records are available for inspection. •Safety risk: The starter malfunction caused the vehicle to catch fire while parked, creating a serious safety risk to myself, my child, and others nearby. •Problem reproduction/confirmation: The fire and defect were confirmed by BMW’s inspection as originating from the starter irregularity tied to the recall. •Inspections: The vehicle was inspected by BMW North America’s engineering team after the fire, and insurance representatives confirmed the total loss. •Warning signs prior to failure: There were no warning lamps, messages, or symptoms indicating the starter defect before the fire. Additional context: The vehicle was serviced at an authorized BMW dealership on December 3, 2025. I was not informed of the recall, and the starter was not replaced. The vehicle caught fire on December 19, 2025, resulting in a total loss. While my insurance resolved the ACV, this incident was caused by BMW’s recall-related defect and procedural failure. I have escalated this matter to BMW North America and am requesting a resolution that restores me to a comparable position (replacement vehicle or financial support). Official confirmation: BMW North America confirmed in a confidential letter that the fire originated from the starter defect tied to the open recall. This letter is available for review upon request.

NHTSA complaint #11720473 — an unverified report by a vehicle owner.

at 51,443 miles Cranberry Township, PA Crash 1 injured

AIR BAGS

The contact owns a 2019 BMW 330i. The contact stated that while driving at 60 MPH on a three-lane highway, traveling in the exit lane, and using the hands-free calling system to speak with his wife, the vehicle crashed into an unknown metal object in the roadway, which tore the undercarriage. The driver-side air bag exploded without warning, resulting in him sustaining a concussion, and the vehicle came to a stop. The emergency call system failed to activate. His wife was able to contact 911, who was delayed in locating the incident site. The fire department, ambulance, and police department were on the scene. The contact was treated at the scene by the ambulance. The contact went to a walk-in clinic the next day, where medical attention was provided. There was no reported fire or police report filed due to the lack of identification of any damage. The vehicle was towed to the local dealer, who determined there was damage to the undercarriage. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The contact had written a letter to send to the manufacturer. The failure mileage was approximately 51,443.

NHTSA complaint #11707834 — an unverified report by a vehicle owner.

at 51,443 miles Cranberry Township, PA Crash 1 injured

EQUIPMENT:ELECTRICAL:INFOTAINMENT:BLUETOOTH/WIFI

The contact owns a 2019 BMW 330i. The contact stated that while driving at 60 MPH on a three-lane highway, traveling in the exit lane, and using the hands-free calling system to speak with his wife, the vehicle crashed into an unknown metal object in the roadway, which tore the undercarriage. The driver-side air bag exploded without warning, resulting in him sustaining a concussion, and the vehicle came to a stop. The emergency call system failed to activate. His wife was able to contact 911, who was delayed in locating the incident site. The fire department, ambulance, and police department were on the scene. The contact was treated at the scene by the ambulance. The contact went to a walk-in clinic the next day, where medical attention was provided. There was no reported fire or police report filed due to the lack of identification of any damage. The vehicle was towed to the local dealer, who determined there was damage to the undercarriage. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The contact had written a letter to send to the manufacturer. The failure mileage was approximately 51,443.

NHTSA complaint #11707834 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

at 110,000 miles Arlington, GA Fire

ELECTRICAL SYSTEM

The contact owned a 2019 BMW 330I. The contact stated that while the vehicle was parked at the residence in the driveway, there was an abnormal cracking sound coming from outside the residence. The contact checked and became aware that the vehicle was on fire. The vehicle was unoccupied at the time. The contact stated that the residential camera showed that the fire had started by the front driver's side tire. The Fire Department arrived at the residence and extinguished the fire. The residence and the vehicle were consumed by the fire. The vehicle was towed to a local tow yard. No injuries were sustained. The contact referenced an unknown recall; however, the VIN was not associated with a recall related to the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 110,000.

NHTSA complaint #11752479 — an unverified report by a vehicle owner.

at 110,000 miles Arlington, GA Fire

ENGINE

The contact owned a 2019 BMW 330I. The contact stated that while the vehicle was parked at the residence in the driveway, there was an abnormal cracking sound coming from outside the residence. The contact checked and became aware that the vehicle was on fire. The vehicle was unoccupied at the time. The contact stated that the residential camera showed that the fire had started by the front driver's side tire. The Fire Department arrived at the residence and extinguished the fire. The residence and the vehicle were consumed by the fire. The vehicle was towed to a local tow yard. No injuries were sustained. The contact referenced an unknown recall; however, the VIN was not associated with a recall related to the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 110,000.

NHTSA complaint #11752479 — an unverified report by a vehicle owner.

Jax Bch, FL

FORWARD COLLISION AVOIDANCE: WARNINGS

KAFAS Mid Camera has software malfunction, internal fault, system does not operate as designed. Takes down all driver assistance features. Module unable to accept new coding/programming. BMW service information - B66 20 19

NHTSA complaint #11749521 — an unverified report by a vehicle owner.

Jax Bch, FL

LANE DEPARTURE: ASSIST

KAFAS Mid Camera has software malfunction, internal fault, system does not operate as designed. Takes down all driver assistance features. Module unable to accept new coding/programming. BMW service information - B66 20 19

NHTSA complaint #11749521 — an unverified report by a vehicle owner.

Jax Bch, FL

LANE DEPARTURE: WARNING

KAFAS Mid Camera has software malfunction, internal fault, system does not operate as designed. Takes down all driver assistance features. Module unable to accept new coding/programming. BMW service information - B66 20 19

NHTSA complaint #11749521 — an unverified report by a vehicle owner.

Harker Heights, TX

ENGINE

Please update recall repair status to repaired for this VIN (dealer repair invoice attached)

NHTSA complaint #11737293 — an unverified report by a vehicle owner.

at 81,652 miles Raleigh, NC

ELECTRICAL SYSTEM

The contact owns a 2019 BMW 330I. The contact received notification of NHTSA Campaign Number: 25V636000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted, but the vehicle had not been diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that while driving up to a red light, the vehicle became inoperable. The "Call Roadside Assistance", "Starter System Failure" and "Engine Could Not Start" messages were displayed. The vehicle was able to restart; however, upon arriving to the residence, the vehicle became inoperable. The failure mileage was 81,652.

NHTSA complaint #11726631 — an unverified report by a vehicle owner.

Yonkers, NY Fire

UNKNOWN OR OTHER

Description of the Problem: •Component/system that failed: The engine starter, which is subject to an open recall issued September 23, 2025. The starter was not replaced during a service visit. The vehicle no longer exists due to the fire, but the VIN and service records are available for inspection. •Safety risk: The starter malfunction caused the vehicle to catch fire while parked, creating a serious safety risk to myself, my child, and others nearby. •Problem reproduction/confirmation: The fire and defect were confirmed by BMW’s inspection as originating from the starter irregularity tied to the recall. •Inspections: The vehicle was inspected by BMW North America’s engineering team after the fire, and insurance representatives confirmed the total loss. •Warning signs prior to failure: There were no warning lamps, messages, or symptoms indicating the starter defect before the fire. Additional context: The vehicle was serviced at an authorized BMW dealership on December 3, 2025. I was not informed of the recall, and the starter was not replaced. The vehicle caught fire on December 19, 2025, resulting in a total loss. While my insurance resolved the ACV, this incident was caused by BMW’s recall-related defect and procedural failure. I have escalated this matter to BMW North America and am requesting a resolution that restores me to a comparable position (replacement vehicle or financial support). Official confirmation: BMW North America confirmed in a confidential letter that the fire originated from the starter defect tied to the open recall. This letter is available for review upon request.

NHTSA complaint #11720473 — an unverified report by a vehicle owner.

Yonkers, NY Fire

ELECTRICAL SYSTEM

Description of the Problem: •Component/system that failed: The engine starter, which is subject to an open recall issued September 23, 2025. The starter was not replaced during a service visit. The vehicle no longer exists due to the fire, but the VIN and service records are available for inspection. •Safety risk: The starter malfunction caused the vehicle to catch fire while parked, creating a serious safety risk to myself, my child, and others nearby. •Problem reproduction/confirmation: The fire and defect were confirmed by BMW’s inspection as originating from the starter irregularity tied to the recall. •Inspections: The vehicle was inspected by BMW North America’s engineering team after the fire, and insurance representatives confirmed the total loss. •Warning signs prior to failure: There were no warning lamps, messages, or symptoms indicating the starter defect before the fire. Additional context: The vehicle was serviced at an authorized BMW dealership on December 3, 2025. I was not informed of the recall, and the starter was not replaced. The vehicle caught fire on December 19, 2025, resulting in a total loss. While my insurance resolved the ACV, this incident was caused by BMW’s recall-related defect and procedural failure. I have escalated this matter to BMW North America and am requesting a resolution that restores me to a comparable position (replacement vehicle or financial support). Official confirmation: BMW North America confirmed in a confidential letter that the fire originated from the starter defect tied to the open recall. This letter is available for review upon request.

NHTSA complaint #11720473 — an unverified report by a vehicle owner.

Windsor, CT

POWER TRAIN

Vehicle shudders under acceleration no warning lights or errors . Changed transfer case oil and same problem continues. No recall from manufacturer for issu

NHTSA complaint #11720158 — an unverified report by a vehicle owner.

The Villages, FL

ENGINE AND ENGINE COOLING

See attached document for complaint.

NHTSA complaint #11718904 — an unverified report by a vehicle owner.

The Villages, FL

ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:FILTER/SCREEN

See attached document for complaint.

NHTSA complaint #11718904 — an unverified report by a vehicle owner.

Lehi, UT

POWER TRAIN

I am reporting a premature failure of two critical engine components: the Heat Management Module (Coolant Pump/Thermostat assembly) and the Oil Filter Housing. Despite the vehicle's low mileage (40,000 miles), the Heat Management Module began leaking coolant, posing a significant risk of engine overheating and sudden loss of power while driving. Simultaneously, the Oil Filter Housing has developed a leak, allowing oil to seep onto the engine block and potentially onto the serpentine belt. Both failures represent a safety hazard: Coolant Leak: Risk of thermal engine damage and being stranded in traffic due to overheating. Oil Leak: Risk of oil contacting hot exhaust components (fire hazard) or causing the serpentine belt to slip/fail, resulting in a sudden loss of power steering and charging systems. These components appear to have failed due to manufacturing or material defects rather than standard wear and tear for a vehicle of this age and mileage

NHTSA complaint #11718383 — an unverified report by a vehicle owner.

San Fernando, CA

UNKNOWN OR OTHER

My 2019 BMW 330i has a recurring cooling system defect, including coolant leaks, heater inoperative, and risk of engine overheating. The defect began while the vehicle was under warranty and was repaired by BMW, but it recurred. BMW later instructed me not to drive the vehicle due to safety concerns, yet declined responsibility and transportation. The vehicle remains unsafe to operate.

NHTSA complaint #11712263 — an unverified report by a vehicle owner.

San Fernando, CA

ENGINE

My 2019 BMW 330i has a recurring cooling system defect, including coolant leaks, heater inoperative, and risk of engine overheating. The defect began while the vehicle was under warranty and was repaired by BMW, but it recurred. BMW later instructed me not to drive the vehicle due to safety concerns, yet declined responsibility and transportation. The vehicle remains unsafe to operate.

NHTSA complaint #11712263 — an unverified report by a vehicle owner.

San Fernando, CA

FUEL/PROPULSION SYSTEM

My 2019 BMW 330i has a recurring cooling system defect, including coolant leaks, heater inoperative, and risk of engine overheating. The defect began while the vehicle was under warranty and was repaired by BMW, but it recurred. BMW later instructed me not to drive the vehicle due to safety concerns, yet declined responsibility and transportation. The vehicle remains unsafe to operate.

NHTSA complaint #11712263 — an unverified report by a vehicle owner.

at 51,443 miles Cranberry Township, PA Crash 1 injured

AIR BAGS

The contact owns a 2019 BMW 330i. The contact stated that while driving at 60 MPH on a three-lane highway, traveling in the exit lane, and using the hands-free calling system to speak with his wife, the vehicle crashed into an unknown metal object in the roadway, which tore the undercarriage. The driver-side air bag exploded without warning, resulting in him sustaining a concussion, and the vehicle came to a stop. The emergency call system failed to activate. His wife was able to contact 911, who was delayed in locating the incident site. The fire department, ambulance, and police department were on the scene. The contact was treated at the scene by the ambulance. The contact went to a walk-in clinic the next day, where medical attention was provided. There was no reported fire or police report filed due to the lack of identification of any damage. The vehicle was towed to the local dealer, who determined there was damage to the undercarriage. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The contact had written a letter to send to the manufacturer. The failure mileage was approximately 51,443.

NHTSA complaint #11707834 — an unverified report by a vehicle owner.

at 51,443 miles Cranberry Township, PA Crash 1 injured

EQUIPMENT:ELECTRICAL:INFOTAINMENT:BLUETOOTH/WIFI

The contact owns a 2019 BMW 330i. The contact stated that while driving at 60 MPH on a three-lane highway, traveling in the exit lane, and using the hands-free calling system to speak with his wife, the vehicle crashed into an unknown metal object in the roadway, which tore the undercarriage. The driver-side air bag exploded without warning, resulting in him sustaining a concussion, and the vehicle came to a stop. The emergency call system failed to activate. His wife was able to contact 911, who was delayed in locating the incident site. The fire department, ambulance, and police department were on the scene. The contact was treated at the scene by the ambulance. The contact went to a walk-in clinic the next day, where medical attention was provided. There was no reported fire or police report filed due to the lack of identification of any damage. The vehicle was towed to the local dealer, who determined there was damage to the undercarriage. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The contact had written a letter to send to the manufacturer. The failure mileage was approximately 51,443.

NHTSA complaint #11707834 — an unverified report by a vehicle owner.

at 54,000 miles Lake Elsinore, CA

ELECTRICAL SYSTEM

The contact owns a 2019 BMW 330I. The contact recently purchased the vehicle. The contact received notification of NHTSA Campaign Number: 25V636000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated while driving 60 MPH, the vehicle failed to accelerate as intended while depressing the accelerator pedal. The message "Drivetrain Malfunction" was displayed. The contact stated that on a separate occasion, when the vehicle was started, the vehicle vibrated and jerked abnormally with several unknown warning lights illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure became progressively worse, and the vehicle was no longer being driven. The manufacturer was not made aware of the failure. The approximate failure mileage was 54,000.

NHTSA complaint #11704226 — an unverified report by a vehicle owner.

at 54,000 miles Lake Elsinore, CA

POWER TRAIN:DRIVELINE

The contact owns a 2019 BMW 330I. The contact recently purchased the vehicle. The contact received notification of NHTSA Campaign Number: 25V636000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated while driving 60 MPH, the vehicle failed to accelerate as intended while depressing the accelerator pedal. The message "Drivetrain Malfunction" was displayed. The contact stated that on a separate occasion, when the vehicle was started, the vehicle vibrated and jerked abnormally with several unknown warning lights illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure became progressively worse, and the vehicle was no longer being driven. The manufacturer was not made aware of the failure. The approximate failure mileage was 54,000.

NHTSA complaint #11704226 — an unverified report by a vehicle owner.

at 57,000 miles Acworth, GA Fire

ELECTRICAL SYSTEM

The contact owned a 2019 BMW 330I. The contact stated that while the vehicle was parked on the driveway, the vehicle caught fire. The contact called the fire department, and the fire was extinguished. The vehicle was towed to an impound lot and was declared a total loss by the contact's insurance provider. The contact stated that recently he had received a recall notice from the manufacturer for NHTSA Campaign Number: 25V636000 (Electrical System). The contact related the fire to the description of the recall of the fire risk when parked. The manufacturer was informed of the failure. The failure mileage was approximately 57,000.

NHTSA complaint #11703907 — an unverified report by a vehicle owner.

at 91,000 miles Lemoore, CA

ELECTRICAL SYSTEM

The contact owns a 2019 BMW 330I. The contact stated that upon starting the vehicle, the check engine warning light illuminated intermittently. The contact received notification of NHTSA Campaign Number: 25V636000 (Electrical System); however, the part to do the recall repair was not yet available. The dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 91,000.

NHTSA complaint #11701483 — an unverified report by a vehicle owner.

at 91,000 miles Lemoore, CA

ENGINE

The contact owns a 2019 BMW 330I. The contact stated that upon starting the vehicle, the check engine warning light illuminated intermittently. The contact received notification of NHTSA Campaign Number: 25V636000 (Electrical System); however, the part to do the recall repair was not yet available. The dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 91,000.

NHTSA complaint #11701483 — an unverified report by a vehicle owner.

Tucker, GA Fire

UNKNOWN OR OTHER

My parked vehicle, with the ignition off, caught fire while I was inside the gym. Within10-15 mins of entering the gym, the gym intercom announced that a car matching the description of my vehicle was on fire on the parking lot. When I went outside, firefighters were actively extinguishing the flams and cutting in the hood of the car. The vehicle was ultimately destroyed and considered a total loss. The vehicle has an active recall warning of a potential fire risk, even when the car is parked and turned off. The fire occurred without any action on my part, and I could have been seriously injured or killed. Also, others as well.

NHTSA complaint #11700770 — an unverified report by a vehicle owner.

Sugar Hill, GA

ELECTRICAL SYSTEM

The contact owns a 2019 BMW 330I. The contact had received notification of NHTSA Campaign Number: 25V636000 (Electrical System); however, the part to do the recall repair was not yet available. The contact called the local dealer and the manufacturer and was advised that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.

NHTSA complaint #11700334 — an unverified report by a vehicle owner.