FaultScore

FaultScore report

2018 Buick Enclave problems

Owners have filed 92 complaints about the 2018 Buick Enclave with NHTSA between 2018 and 2026. The largest single group is the brakes. Across this model's run it ranks 11 of 18 worst.

C

FaultScore 46/100

Higher is worse. Measured against the other years of the Buick Enclave.

How this is worked out

The numbers

92

Complaints

7

Crashes reported

0

Fires reported

1

Injuries reported

24,493 mi

Median mileage at failure

Half of reported failures happened before this

70%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 25 vs 50 Severity 45 vs 50 Early failure 100 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 25
Against the median year of the Buick Enclave. 50 means typical for this model; 100 means roughly double.
Severity — 45
8.7% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 100
70% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2018 compares with every other Buick Enclave

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2018 Buick Enclave

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Brakes 21 22.8%

2 crashes, 0 fires · median 23,000 mi

1 crashes, 0 fires · median 49,000 mi

Engine & Cooling 15 16.3%

Median failure at 22,200 miles

Electrical System 9 9.8%

1 crashes, 0 fires · median 36,800 mi

Other & Unspecified 8 8.7%

Median failure at 5,800 miles

Driver Assist & Collision Avoidance 6 6.5%

1 crashes, 0 fires

Fuel & Propulsion 4 4.3%

Median failure at 170,000 miles

Lights 2 2.2%
Suspension 2 2.2%

Median failure at 63,000 miles

Body & Structure 2 2.2%

Median failure at 13,000 miles

Steering 2 2.2%
Airbags 2 2.2%

1 crashes, 0 fires · median 83,000 mi

Stability & Traction Control 1 1.1%

Median failure at 34,500 miles

Seat Belts 1 1.1%

1 crashes, 0 fires

Windows, Mirrors & Wipers 1 1.1%
Acceleration & Cruise Control 1 1.1%

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 4 10.0%
1,000 – 9,999 miles 5 12.5%
10,000 – 24,999 miles 12 30.0%
25,000 – 49,999 miles 7 17.5%
50,000 – 74,999 miles 6 15.0%
75,000 – 99,999 miles 1 2.5%
100,000 – 149,999 miles 4 10.0%
150,000+ miles 1 2.5%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Feb 2018 peak 5 Jun 2026

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

Laurinburg, NC Crash

SEAT BELTS

In December 2017 we were involved in a rear end collision so violent the spare tire was knocked out from under the vehicle. Our vehicle, 2014 Buick Enclave VIN [XXX] was struck in the rear. The lap belt held us secure, but the shoulder belt allowed us to be tossed forward. My head hit the left windshield/top post leaving me looking like a racoon the next day. General Motors representatives, [XXX] CEO at the time ,stated the seat belts functioned properly. I injured my left wrist as a result of being thrown forward and have pain in it ever since then. We now drive a 2018 Buick Enclave VIN [XXX] that we purchased as a result of the December 2017 accident. We have noticed the same problem with the shoulder belts not working in sync with the lap belt, especially during a panic braking. Could this be product failure or just coincidence? I BELEIVE THIS WARRANTS EVALUATION! Thank you. My email address is [XXX] , mailing address is [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11729195 — an unverified report by a vehicle owner.

at 83,000 miles Youngstown, OH Crash 1 injured

AIR BAGS

The contact owns a 2018 Buick Enclave. The contact stated that while making a left turn, another vehicle jumped onto a curb and struck the rear end and rear tire of the vehicle. The front driver side, passenger side, and curtain air bags deployed. The contact was concerned about whether the air bags should have deployed for the type of impact experienced. No warning light illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired. A police report was filed. The contact sought medical attention for bloody stool, lower back pain, and neck pain. The manufacturer was not made aware of the failure. The failure mileage was approximately 83,000.

NHTSA complaint #11687252 — an unverified report by a vehicle owner.

SAN Antonio, TX Crash

POWER TRAIN

-A few weeks prior to accident, while driving down a 65mph highway in TX, vehicle side mirrors were folding inward. Continued to fold inward after hit button to open them multiple times. Even did this after pulled off highway and stopped/started vehicle and exiting vehicle and locking to try to create a "reset" of system. (Auto folding windows feature in infotainment was NOT selected to be ON before or after this incident! Auto-folding sidemirrors are tied to the electron shifter status and should only engage when turned ON in infotainment option AND vehicle in PARK. This was occurring over 2-3 days while driving on highway at 65mph) Accident: -Pulled into parking spot and placed vehicle in PARK. -Front Dash Camera audio indicates the "Ding" confirmation of park and hear vehicle doors unlock upon Park status. -Vehicle was still ON and began to slow roll UP HILL BACKWARDS in parking lot and strike another parked vehicle across the double wide aisle. -No rear camera was engaged. -No collision alert (no seat vibration which was always ON in infotaiment option) -No automatic braking for about to strike a vehicle. -Display after impact was on the Buick Startup Icon, NOT the infotainment icons. -Vehicle driven immediately to Buick dealership and Claim initiated wth ESIS (regarding product liability claim with GM (General Motors) -no police due to private lot - 9 days later the black box data (Bosch Crash Data Report) and vehicle Global Diagnostics Sysem Reports were downloaded from Vehicle. Third report polling all the vehicle drive cycles was downloaded but not provided to me as consumer with claim. - No data obtained from CDR as not over 8mph and was backwards. -GDS2 indicates not DTC data most items but did indicate: 1)Rear Differential Clutch Control Module No Communication 2)Left Front Short Range Radar Sensor Module No Communication 3)Right Front Short Range Radar Sensor Module No Communication 4)Rear Short Range Radar Sensor Module No Communication

NHTSA complaint #11495213 — an unverified report by a vehicle owner.

SAN Antonio, TX Crash

ELECTRICAL SYSTEM

-A few weeks prior to accident, while driving down a 65mph highway in TX, vehicle side mirrors were folding inward. Continued to fold inward after hit button to open them multiple times. Even did this after pulled off highway and stopped/started vehicle and exiting vehicle and locking to try to create a "reset" of system. (Auto folding windows feature in infotainment was NOT selected to be ON before or after this incident! Auto-folding sidemirrors are tied to the electron shifter status and should only engage when turned ON in infotainment option AND vehicle in PARK. This was occurring over 2-3 days while driving on highway at 65mph) Accident: -Pulled into parking spot and placed vehicle in PARK. -Front Dash Camera audio indicates the "Ding" confirmation of park and hear vehicle doors unlock upon Park status. -Vehicle was still ON and began to slow roll UP HILL BACKWARDS in parking lot and strike another parked vehicle across the double wide aisle. -No rear camera was engaged. -No collision alert (no seat vibration which was always ON in infotaiment option) -No automatic braking for about to strike a vehicle. -Display after impact was on the Buick Startup Icon, NOT the infotainment icons. -Vehicle driven immediately to Buick dealership and Claim initiated wth ESIS (regarding product liability claim with GM (General Motors) -no police due to private lot - 9 days later the black box data (Bosch Crash Data Report) and vehicle Global Diagnostics Sysem Reports were downloaded from Vehicle. Third report polling all the vehicle drive cycles was downloaded but not provided to me as consumer with claim. - No data obtained from CDR as not over 8mph and was backwards. -GDS2 indicates not DTC data most items but did indicate: 1)Rear Differential Clutch Control Module No Communication 2)Left Front Short Range Radar Sensor Module No Communication 3)Right Front Short Range Radar Sensor Module No Communication 4)Rear Short Range Radar Sensor Module No Communication

NHTSA complaint #11495213 — an unverified report by a vehicle owner.

SAN Antonio, TX Crash

BACK OVER PREVENTION: WARNINGS

-A few weeks prior to accident, while driving down a 65mph highway in TX, vehicle side mirrors were folding inward. Continued to fold inward after hit button to open them multiple times. Even did this after pulled off highway and stopped/started vehicle and exiting vehicle and locking to try to create a "reset" of system. (Auto folding windows feature in infotainment was NOT selected to be ON before or after this incident! Auto-folding sidemirrors are tied to the electron shifter status and should only engage when turned ON in infotainment option AND vehicle in PARK. This was occurring over 2-3 days while driving on highway at 65mph) Accident: -Pulled into parking spot and placed vehicle in PARK. -Front Dash Camera audio indicates the "Ding" confirmation of park and hear vehicle doors unlock upon Park status. -Vehicle was still ON and began to slow roll UP HILL BACKWARDS in parking lot and strike another parked vehicle across the double wide aisle. -No rear camera was engaged. -No collision alert (no seat vibration which was always ON in infotaiment option) -No automatic braking for about to strike a vehicle. -Display after impact was on the Buick Startup Icon, NOT the infotainment icons. -Vehicle driven immediately to Buick dealership and Claim initiated wth ESIS (regarding product liability claim with GM (General Motors) -no police due to private lot - 9 days later the black box data (Bosch Crash Data Report) and vehicle Global Diagnostics Sysem Reports were downloaded from Vehicle. Third report polling all the vehicle drive cycles was downloaded but not provided to me as consumer with claim. - No data obtained from CDR as not over 8mph and was backwards. -GDS2 indicates not DTC data most items but did indicate: 1)Rear Differential Clutch Control Module No Communication 2)Left Front Short Range Radar Sensor Module No Communication 3)Right Front Short Range Radar Sensor Module No Communication 4)Rear Short Range Radar Sensor Module No Communication

NHTSA complaint #11495213 — an unverified report by a vehicle owner.

at 34,500 miles Roswell, GA Crash

SERVICE BRAKES

COLD START, AC UNIT ON, ENGINE AT HIGH IDLE SPEED. PUT CAR IN REVERSE TO BACK OUT OF THE GARAGE. STEPPED ON THE BRAKE PEDAL AND THE CAR KEPT ROLLING. PUMPED THE BRAKE PEDDLE AND APPLIED EXTREME PRESSURE, CAR DID NOT SLOW DOWN. PANICKED THAT I WOULD HIT A WALL, I DROPPED THE CAR FROM REVERSE TO DRIVE. STILL ON HIGH IDLE, THE CAR WOULD NOT STOP EVEN WITH EXTREME PRESSURE APPLIED TO THE BRAKE PEDAL. CAR CONTINUED FORWARD AND HIT A CABINET IN MY GARAGE CAUSING CONSIDERABLE FRONT-END DAMAGE. EVERY THING HAPPENED SO QUICKLY, I COULDN'T UNDERSTAND WHAT HAPPENED AT THE TIME. THE ONLY THING I COULD THINK OF WAS THAT I MUST HAVE DONE SOMETHING WRONG. RESTARTED THE CAR AND ALL FUNCTIONS WERE FINE. THE DAMAGE DID NOT AFFECT THE OPERATION OF THE VEHICLE. I DROVE TO THE DEALER AND I'M WAITING FOR AN ESTIMATE TO REPAIR THE DAMAGE.

NHTSA complaint #11258993 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

Aiken, SC

UNKNOWN OR OTHER

2018 Enclave w/106k on the odometer and the catalytic convertor cracked. $2200 repair.

NHTSA complaint #11744702 — an unverified report by a vehicle owner.

Merriville, IN

SUSPENSION

I am submitting this letter to formally report two ongoing issues with my 2018 Buick Enclave. First, I have experienced persistent problems with the emissions purge valve. My vehicle has repeatedly triggered diagnostic trouble code P0496, indicating a malfunction in the purge valve system. I am aware that this issue has been the subject of recall campaigns for other Buick Enclave models; however, my vehicle has not been included in any such recall, despite exhibiting the same symptoms. This malfunction has resulted in persistent check engine warnings and noticeable performance concerns, raising questions about emissions compliance and the overall reliability of my vehicle. Given that other vehicles of the same make and model year have been recalled for the same issue, I respectfully request that my vehicle be reviewed for inclusion in the recall. Second, I am formally reporting a malfunction involving the stabilizers. Recently, I have noticed unusual noises and instability when driving, particularly when turning or traveling over uneven surfaces, which indicates a potential stabilizer malfunction. These issues have persisted despite regular maintenance and inspections, affecting the handling and safety of the vehicle. I believe this may represent a manufacturing or design defect that could pose a risk to other owners of the same make and model. I respectfully request that the National Highway Traffic Safety Administration investigate this matter further. I kindly ask the National Highway Traffic Safety Administration to consider expanding the existing recall to encompass additional vehicles affected by this defect. Please advise if you require further information or documentation regarding my case. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11742783 — an unverified report by a vehicle owner.

Merriville, IN

FUEL/PROPULSION SYSTEM

I am submitting this letter to formally report two ongoing issues with my 2018 Buick Enclave. First, I have experienced persistent problems with the emissions purge valve. My vehicle has repeatedly triggered diagnostic trouble code P0496, indicating a malfunction in the purge valve system. I am aware that this issue has been the subject of recall campaigns for other Buick Enclave models; however, my vehicle has not been included in any such recall, despite exhibiting the same symptoms. This malfunction has resulted in persistent check engine warnings and noticeable performance concerns, raising questions about emissions compliance and the overall reliability of my vehicle. Given that other vehicles of the same make and model year have been recalled for the same issue, I respectfully request that my vehicle be reviewed for inclusion in the recall. Second, I am formally reporting a malfunction involving the stabilizers. Recently, I have noticed unusual noises and instability when driving, particularly when turning or traveling over uneven surfaces, which indicates a potential stabilizer malfunction. These issues have persisted despite regular maintenance and inspections, affecting the handling and safety of the vehicle. I believe this may represent a manufacturing or design defect that could pose a risk to other owners of the same make and model. I respectfully request that the National Highway Traffic Safety Administration investigate this matter further. I kindly ask the National Highway Traffic Safety Administration to consider expanding the existing recall to encompass additional vehicles affected by this defect. Please advise if you require further information or documentation regarding my case. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11742783 — an unverified report by a vehicle owner.

at 72,000 miles Knoxville, TN

ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR

The contact owns a 2018 Buick Enclave. The contact stated that while driving at various speeds, the vehicle shut off and failed to restart. The vehicle was towed to the dealer, where the alternator was replaced 4 times before the dealer diagnosed that the failure was due to oil leaking onto the alternator and the battery. The contact stated that the alternator had been replaced 6 times in total. Additionally, the contact stated while pulling out of the parking lot and onto the road, the vehicle shut off. The messages "Electronic Control Module Failure", "Battery Saver Active", "Battery Charging System" and "Steering Assist Is Reduced- Drive with Care" were displayed. The vehicle failed to restart and was towed to the dealer, where it was diagnosed with the Electronic Control Module (ECM) and alternator failures. The vehicle was being repaired. The manufacturer was notified of the failure. The failure mileage was approximately 72,000.

NHTSA complaint #11740184 — an unverified report by a vehicle owner.

at 72,000 miles Knoxville, TN

ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)

The contact owns a 2018 Buick Enclave. The contact stated that while driving at various speeds, the vehicle shut off and failed to restart. The vehicle was towed to the dealer, where the alternator was replaced 4 times before the dealer diagnosed that the failure was due to oil leaking onto the alternator and the battery. The contact stated that the alternator had been replaced 6 times in total. Additionally, the contact stated while pulling out of the parking lot and onto the road, the vehicle shut off. The messages "Electronic Control Module Failure", "Battery Saver Active", "Battery Charging System" and "Steering Assist Is Reduced- Drive with Care" were displayed. The vehicle failed to restart and was towed to the dealer, where it was diagnosed with the Electronic Control Module (ECM) and alternator failures. The vehicle was being repaired. The manufacturer was notified of the failure. The failure mileage was approximately 72,000.

NHTSA complaint #11740184 — an unverified report by a vehicle owner.

Golden, CO

POWER TRAIN

After two transmission flushes and being told by a Buick dealership's service technicians that nothing is wrong with the vechile's transmission, it has now failed completely at ~90k miles.

NHTSA complaint #11737422 — an unverified report by a vehicle owner.

Monticello, IN

UNKNOWN OR OTHER

Catalic converter weld broke both sides now

NHTSA complaint #11737064 — an unverified report by a vehicle owner.

New Johnsonville, TN

ENGINE

Exhaust leak from broken front exhaust pipe. This has been a known defect in this make/model however the year of my vehicle was not included in the extended repair window and should have been. The exhaust leak was identified by the dealership when the vehicle was taken in for other maintenance. I had to pay for the repair myself and would like to be reimbursed due to this being a manufacturer known defect with the exhaust pipe. The exhaust leak caused unusual noises, a loud roaring, and reduced gas mileage. This was also a danger for carbon monoxide exposure.

NHTSA complaint #11735792 — an unverified report by a vehicle owner.

Hilton Head Island, SC

VISIBILITY/WIPER

The air conditioning system failure prevents proper windshield defogging, significantly reducing visibility in humid or rainy conditions. Additionally, cabin temperatures become excessively high, causing driver fatigue and impaired concentration. This creates an unsafe driving condition and increases the risk of a crash

NHTSA complaint #11734443 — an unverified report by a vehicle owner.

Laurinburg, NC Crash

SEAT BELTS

In December 2017 we were involved in a rear end collision so violent the spare tire was knocked out from under the vehicle. Our vehicle, 2014 Buick Enclave VIN [XXX] was struck in the rear. The lap belt held us secure, but the shoulder belt allowed us to be tossed forward. My head hit the left windshield/top post leaving me looking like a racoon the next day. General Motors representatives, [XXX] CEO at the time ,stated the seat belts functioned properly. I injured my left wrist as a result of being thrown forward and have pain in it ever since then. We now drive a 2018 Buick Enclave VIN [XXX] that we purchased as a result of the December 2017 accident. We have noticed the same problem with the shoulder belts not working in sync with the lap belt, especially during a panic braking. Could this be product failure or just coincidence? I BELEIVE THIS WARRANTS EVALUATION! Thank you. My email address is [XXX] , mailing address is [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11729195 — an unverified report by a vehicle owner.

at 110,000 miles Rocky Top, TN

POWER TRAIN

The contact owns a 2018 Buick Enclave. The contact stated that while at a stop light, the accelerator pedal was depressed; however, the vehicle failed to respond as intended, with a grinding sound coming from the transmission. A bystander pushed the vehicle to the side road, and the vehicle was later towed to the residence. The contact’s husband inspected the vehicle and determined that it had experienced transmission failure. No further information was available. The vehicle was not yet repaired. The manufacturer and local dealer were not contacted. The failure mileage was 110,000.

NHTSA complaint #11726444 — an unverified report by a vehicle owner.

at 71,000 miles Holdenville, OK

POWER TRAIN

The contact owns a 2018 Buick Enclave. The contact stated while stopped at a gas station; after refueling the vehicle, the vehicle was restarted but was unable to shift to drive(D). The contact attempted to shift to reverse(R) and the shift lever failed to respond. The contact stated an unknown warning light was illuminated. The vehicle was towed to a local dealer where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 71,000.

NHTSA complaint #11706736 — an unverified report by a vehicle owner.

San Diego, CA

AIR BAGS

My vehicle has begun all us sudden flickering headlights from low beams to high beam when driving and also it ay the airbag safety light turn on with the locks also doing a closing and opening while driving.

NHTSA complaint #11706354 — an unverified report by a vehicle owner.

San Diego, CA

EXTERIOR LIGHTING

My vehicle has begun all us sudden flickering headlights from low beams to high beam when driving and also it ay the airbag safety light turn on with the locks also doing a closing and opening while driving.

NHTSA complaint #11706354 — an unverified report by a vehicle owner.

San Diego, CA

ELECTRICAL SYSTEM

My vehicle has begun all us sudden flickering headlights from low beams to high beam when driving and also it ay the airbag safety light turn on with the locks also doing a closing and opening while driving.

NHTSA complaint #11706354 — an unverified report by a vehicle owner.

Sunrise, FL

EXTERIOR LIGHTING

The headlights continously and irregularly flicker between high and low beam while driving at night. I have no control over it and cannot turn off the high beams when they activate. This is highly annoying to drivers ahead me, as they believe I am trying to get their attention (or be obnoxious). In these times and the legalization of open carry weapons in the state of Florida, this can be highly dangerous if the wrong person is aggravated by unintentional signaling. I have already had issues on the road with drivers not happy with the high beam flicking on and off at them while driving on the road. They have become very aggressive, following, slowing down, honking at me because they think I am being impatient or trying to tell them someting is wrong. I spent $2000 in January 2025 trying to get this fixed and it has started (December 2025) happening again.

NHTSA complaint #11704524 — an unverified report by a vehicle owner.

at 100,000 miles Monticello, IN

ENGINE AND ENGINE COOLING

The contact owns a 2018 Buick Enclave. The contact stated that after picking up the vehicle from the dealer for a different failure, the exhaust pipe made an abnormally loud sound while driving. The check engine and other unknown warning lights were illuminated. The vehicle was taken back to the dealer, who determined that the catalytic converter had failed and informed the contact that the catalytic converter and the front exhaust pipe needed to be replaced. The vehicle was not repaired. The contact related the failure to Special Coverage Adjustment: N212356540 (Front Exhaust Pipe); however, the VIN was not covered. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 100,000.

NHTSA complaint #11700353 — an unverified report by a vehicle owner.

Marysville, MI

SERVICE BRAKES

Several times I have been stopped at a red light, and my parking break will come on without me engaging it. I was almost hit by other vehicles the last time my vehicle did this. People were blasting their horns and speeding around me because I was unable to move my vehicle. Because I had not manually engaged my parking break, my vehicle would not allow me to disengage the parking break until after it finally read that I engaged it. It took me 10 minutes of having to turn my car off and back on and trying to engage the parking break manually before the vehicle finally noticed it was engaged and would allow me to disengage my vehicle so that I could move it out of the way. This has now happened 3 separate times in the last month. It is an extremely dangerous situation and is making me become nervous to drive my own vehicle.

NHTSA complaint #11695400 — an unverified report by a vehicle owner.

at 83,000 miles Youngstown, OH Crash 1 injured

AIR BAGS

The contact owns a 2018 Buick Enclave. The contact stated that while making a left turn, another vehicle jumped onto a curb and struck the rear end and rear tire of the vehicle. The front driver side, passenger side, and curtain air bags deployed. The contact was concerned about whether the air bags should have deployed for the type of impact experienced. No warning light illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired. A police report was filed. The contact sought medical attention for bloody stool, lower back pain, and neck pain. The manufacturer was not made aware of the failure. The failure mileage was approximately 83,000.

NHTSA complaint #11687252 — an unverified report by a vehicle owner.

Easton, PA

VEHICLE SPEED CONTROL

I am a [XXX] and owner of a 2018 Buick Enclave that suffered a catastrophic transmission failure which nearly killed me and my child. On Friday, [XXX], while driving westbound on [XXX] from Edison, NJ to my home in Easton, PA, my vehicle suddenly and without warning came to a complete halt in the fast lane. A driver tailgating me swerved at the last second to avoid impact. Moments later, when I tried to move again, the car lost all power and drifted helplessly across two lanes of speeding traffic, directly into the path of two tractor-trailers barreling down at highway speeds. This was the hottest day of the summer, and I was left in terror, fully aware that one wrong move would have ended our lives instantly. The fact that my child could have lost their only parent because of a mechanical defect is beyond unacceptable. The stress, fear, and trauma of this incident cannot be overstated—it was a near-fatal event that never should have happened. My mechanic has since confirmed the transmission is destroyed, with black metal fragments throughout—clear evidence of internal failure. Only two months earlier, in June 2024, the car passed inspection with no codes or signs of a problem. This was not wear and tear; it was a hidden, catastrophic defect. In December 2024, GM recalled more than 461,000 vehicles, including certain 2018 Enclave models, for transmission defects leading to rollaway and internal failure. Source: The Lemon Firm, 12/18/24 [XXX] ). My case mirrors the defect exactly, yet I never received recall notice. I demand GM confirm my VIN’s inclusion and cover the full cost of repair or replacement. I barely escaped a fatal crash. GM must act immediately before lives are lost. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11682848 — an unverified report by a vehicle owner.

Ashford, WA

STEERING

Wednesday August 6th 2025, I was coming home from work, the low engine compression and engine light came on the car was shaking and I lost power on a busy road, I had to pull it off the road quickly before I lost all power. I stayed there for a few minutes, then turned the car back on to retreat to a safer spot, I then waited for my husband to bail me out, we checked the oil on the dipstick, there was minimal oil on it. We added 1 quart of oil, then the lights went off, all seemed fine. August 23rd 2025, I was driving my car and the same thing happened car lit up with low engine compression and engine light came on car was shaking, I shit the car off. we added 1quart of oil. But the engine light stayed on after about 30 min. I shut the car off. The engine light went off after I shut the car off.

NHTSA complaint #11682988 — an unverified report by a vehicle owner.

Easton, PA

ELECTRICAL SYSTEM

I am a [XXX] and owner of a 2018 Buick Enclave that suffered a catastrophic transmission failure which nearly killed me and my child. On Friday, [XXX], while driving westbound on [XXX] from Edison, NJ to my home in Easton, PA, my vehicle suddenly and without warning came to a complete halt in the fast lane. A driver tailgating me swerved at the last second to avoid impact. Moments later, when I tried to move again, the car lost all power and drifted helplessly across two lanes of speeding traffic, directly into the path of two tractor-trailers barreling down at highway speeds. This was the hottest day of the summer, and I was left in terror, fully aware that one wrong move would have ended our lives instantly. The fact that my child could have lost their only parent because of a mechanical defect is beyond unacceptable. The stress, fear, and trauma of this incident cannot be overstated—it was a near-fatal event that never should have happened. My mechanic has since confirmed the transmission is destroyed, with black metal fragments throughout—clear evidence of internal failure. Only two months earlier, in June 2024, the car passed inspection with no codes or signs of a problem. This was not wear and tear; it was a hidden, catastrophic defect. In December 2024, GM recalled more than 461,000 vehicles, including certain 2018 Enclave models, for transmission defects leading to rollaway and internal failure. Source: The Lemon Firm, 12/18/24 [XXX] ). My case mirrors the defect exactly, yet I never received recall notice. I demand GM confirm my VIN’s inclusion and cover the full cost of repair or replacement. I barely escaped a fatal crash. GM must act immediately before lives are lost. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11682848 — an unverified report by a vehicle owner.

Easton, PA

ENGINE

I am a [XXX] and owner of a 2018 Buick Enclave that suffered a catastrophic transmission failure which nearly killed me and my child. On Friday, [XXX], while driving westbound on [XXX] from Edison, NJ to my home in Easton, PA, my vehicle suddenly and without warning came to a complete halt in the fast lane. A driver tailgating me swerved at the last second to avoid impact. Moments later, when I tried to move again, the car lost all power and drifted helplessly across two lanes of speeding traffic, directly into the path of two tractor-trailers barreling down at highway speeds. This was the hottest day of the summer, and I was left in terror, fully aware that one wrong move would have ended our lives instantly. The fact that my child could have lost their only parent because of a mechanical defect is beyond unacceptable. The stress, fear, and trauma of this incident cannot be overstated—it was a near-fatal event that never should have happened. My mechanic has since confirmed the transmission is destroyed, with black metal fragments throughout—clear evidence of internal failure. Only two months earlier, in June 2024, the car passed inspection with no codes or signs of a problem. This was not wear and tear; it was a hidden, catastrophic defect. In December 2024, GM recalled more than 461,000 vehicles, including certain 2018 Enclave models, for transmission defects leading to rollaway and internal failure. Source: The Lemon Firm, 12/18/24 [XXX] ). My case mirrors the defect exactly, yet I never received recall notice. I demand GM confirm my VIN’s inclusion and cover the full cost of repair or replacement. I barely escaped a fatal crash. GM must act immediately before lives are lost. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11682848 — an unverified report by a vehicle owner.

Ashford, WA

ENGINE

Wednesday August 6th 2025, I was coming home from work, the low engine compression and engine light came on the car was shaking and I lost power on a busy road, I had to pull it off the road quickly before I lost all power. I stayed there for a few minutes, then turned the car back on to retreat to a safer spot, I then waited for my husband to bail me out, we checked the oil on the dipstick, there was minimal oil on it. We added 1 quart of oil, then the lights went off, all seemed fine. August 23rd 2025, I was driving my car and the same thing happened car lit up with low engine compression and engine light came on car was shaking, I shit the car off. we added 1quart of oil. But the engine light stayed on after about 30 min. I shut the car off. The engine light went off after I shut the car off.

NHTSA complaint #11682988 — an unverified report by a vehicle owner.

Maysville, KY

POWER TRAIN

The torque converter is failing it seems this is far too common and dangerous with all Buick enclaves for this year. The vehicle shakes when applying the gas not having the power it needs to keep a steady speed without shaking. A mechanic stated the torque converter is bad known as the “GM shutter”

NHTSA complaint #11662883 — an unverified report by a vehicle owner.