66 of the
2,918 complaints filed about the Buick Lacrosse
are about the body and structure —
2% of everything owners reported.
The worst model year for it is 2005.
CAR DOORS UNLATCHED (BECOMING IN OPEN POSITION [UNLOCKED AND UNLATCHED] BEFORE IT BEING COMPLETELY OPEN). IT HAPPENED TWICE, ONES WHEN I WAS DRIVING AND THE WARNING BUZZER TURNED ON AND THE INSTRUMENT PANEL GIVE ME A MESSAGE TELLING ME THE DRIVING DOOR IS OPEN, THIS IS HAPPENED SUDDENLY AFTER DRIVING FOR 10 MINUTES IN VERY GOOD LOCAL STREETS CONDITION. I STOPPED TO CHECK THE DOOR AND I WAS SURPRISED TO FIND ITS BEEN UNLATCHED TO THE PRE OPEN POSITION. SECOND TIME HAPPENED WHEN WAS THE CAR PARKED AND LOOKED, AFTER ABOUT 30 MINUTES THE CAR HORN STARTS BEEPING AND THE LIGHTS FLASHING, L GOT A MESSAGE FROM ONSTAR ON MY PHONE TELLING ME MY CAR DOORS ARE IN OPEN POSITION. I WENT OUT TO CHECK THE CAR AND I FOUND THE DRIVER SIDE REAR DOOR IS IN OPEN POSITION (PRE OPEN POSITION, UNLOCKED AND UNLATCHED POSITION, IF YOU PULL THE DOOR IT WILL OPEN COMPLETELY). THIS IS A SAFETY CONCERN
NHTSA complaint #11406833 — an unverified report by a vehicle owner.
TRUNK RANDOMLY OPENS. IT HAS HAPPENED MANY TIMES AND MY KEY FOB IS NOT IN MY POCKET. I KEEP IT ON A CLIP ON MY PURSE WHEN NOT IN USE. ONCE I NOTICED THE ALERT IN MY CAR POPPED UP ON MY DISPLAY WHILE DRIVING @ 55 MPH AND I DID STOP AND CLOSED THE TRUNK. MOST OF THE TIME CAR HAS BEEN STATIONARY. ONCE IT MUST HAVE BEEN OPENED DURING THE NIGHT AND IT RAINED. WHOLE TRUNK WAS VERY WET. SEVERAL TIME WHILE AT WORK AND MY CAR WAS PARKED IN THE PARKING LOT--HAD SOMEONE TELL MY MY TRUNK WAS OPEN.
NHTSA complaint #11390477 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2011 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITH SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. AFTER SEVERAL ATTEMPTS THE VEHICLE RESTARTED. ADDITIONALLY, THE CONTACT WAS CONCERNED ABOUT MOISTURE ENTERING THE VEHICLE FROM AN UNKNOWN SOURCE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE THROTTLE BODY AND O2 SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.*DT
NHTSA complaint #11322067 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLES DOOR LOCKS ACTIVATED INDEPENDENTLY. ADDITIONALLY, THE HEADLIGHTS TURN ON AND OFF SIMULTANEOUSLY WHETHER THE VEHICLE WAS STOPPED OR BEING DRIVEN. THE VEHICLE WAS NOT TAKEN TO A DEALER OR A MECHANIC FOR DIAGNOSIS OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THIS FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
NHTSA complaint #11301373 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2014 BUICK LACROSSE. WHILE DRIVING 65 MPH, THE FRONT PASSENGER SIDE FENDER GUARD WAS LOOSE. A SCREW ATTACHED TO THE GUARD FELL OFF AND CAUSED THE REAR PASSENGER SIDE TIRE TO FLATTEN. THE TIRE WAS REPLACED. THE CONTACT TOOK THE VEHICLE TO CORNING CHEVROLET BUICK (2087 SOLANO ST, CORNING, CA 96021, (530) 838-4371) WHERE THEY RE-SCREWED THE FENDER GUARD. SINCE THE REPAIR, THE FAILURE RECURRED AND CAUSED THE ENTIRE PASSENGER SIDE FENDER GUARD TO DETACH. THE CONTACT STATED THAT THE DRIVER'S SIDE FENDER GUARD RECENTLY BEGAN TO LOOSEN AND WAS HANGING OFF THE VEHICLE. THE CONTACT CUT THE PART OFF OF THE VEHICLE TO PREVENT POTENTIAL DAMAGE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000.
NHTSA complaint #11232266 — an unverified report by a vehicle owner.
THE TRUNK OF MY VEHICLE IS FILLING UP WITH WATER WHEN IT RAINS WHEN IT IS STATIONARY AND MOVING. WHEN I TOOK A HOSE TO IT I STARTED FROM THE MOON ROOF TO THE BACK OF VEHICLE AND IT WAS FILLING UP WITH WATER. THE VEHICLE IS IN EXCELLENT CONDITION.IT STARTED IN AUGUST OF 2018
NHTSA complaint #11204419 — an unverified report by a vehicle owner.
TAKATA RECALL I WAS IN AN ACCIDENT ON OCT 16, 2018. I WAS ON THE STREET SITTING AT A RED LIGHT WHEN A VEHICLE HIT ME FROM THE REAR WHICH MADE ME HIT ANOTHER VEHICLE AND MY AIRBAGS DID NOT DEPLOY.
NHTSA complaint #11151885 — an unverified report by a vehicle owner.
TRUNK WILL RELEASE WITHOUT WARNING. THIS CAN HAPPEN WHILE DRIVING OR AT A STOP WITHOUT ENGINE RUNNING. IT TAKES SEVERAL ATTEMPTS TO CLOSE COMPLETELY. THE VEHICLE WAS PARKED IN MY DRIVEWAY OVERNIGHT. I FOUND IT OPEN IN THE MORNING.
NHTSA complaint #11097027 — an unverified report by a vehicle owner.
THE TRUNK RELEASES AND POPS OPEN ON ITS OWN. THE TRUNK OPENS IMMEDIATELY AFTER IT IS SHUT. THE SEQUENCE OF CLOSE AND RELEASE HAPPENS SEVERAL TIMES BEFORE THE TRUNK REMAINS LATCHED. THE OCCURRENCES HAVE BEEN WHEN THE VEHICLE IS PARKED IDLE AND WITH THE ENGINE OFF.
NHTSA complaint #11094034 — an unverified report by a vehicle owner.
SUNROOF DOES NOT CLOSE COMPLETELY. THE PART THAT LIFTS TO SLIDE BACK, OPENING THE SUNROOF, NO LONGER CLOSES FLUSH. IT ALSO APPEARS THAT THE SECOND GLASS OF THE PANORAMIC SUNROOF HAS MOVED FORWARD. IT WILL OPEN BUT WILL NOT CLOSE. THIS MALFUNCTION OCCURS IN MOTION, IDLE OR PARKED.
NHTSA complaint #11094037 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE DOOR LOCK ACTUATOR FAILED, CAUSING THE DOOR TO REMAIN LOCKED AT ALL TIMES. APPROXIMATELY ONE MONTH LATER, THE REAR DRIVER SIDE DOOR LOCK ACTUATOR ALSO FAILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE DOOR ACTUATORS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 170,000.
NHTSA complaint #11089024 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE DOOR LOCK ACTUATOR FAILED, CAUSING THE DOOR TO REMAIN LOCKED AT ALL TIMES. APPROXIMATELY ONE MONTH LATER, THE REAR DRIVER SIDE DOOR LOCK ACTUATOR ALSO FAILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE DOOR ACTUATORS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 170,000.
NHTSA complaint #11089024 — an unverified report by a vehicle owner.
THE DRIVER SIDE DOOR WON'T OPEN. PROBLEM STARTED WITH THE DOOR NOT LOCKING AFTER CLOSING IT. AFTER SEVERAL ATTEMPTS OF OPENING AND SHUTTING THE DOOR IT FINALLY LOCKED. ONCE LOCKED THE DOOR WOULD NOT OPEN BACK UP. THE DEALERSHIP TOLD ME THAT THE 2007 YEAR MODELS HAVE DEFECTIVE DOOR LATCH ASSEMBLY'S
NHTSA complaint #11078698 — an unverified report by a vehicle owner.
INSIDE WE WENT TO DISCUSS TERMS. SALESMAN " THIS VEHICLE IS A CBG/CPO, 2 WARRANTIES, IT'S LIKE BUYING A NEW CAR!" HE INSISTED YOU WON'T BE ABLE TO FIND A LACROSSE TOURING, AND WITH THESE WARRANTIES WE GUARANTEE THIS VEHICLE.ONE OWNER,NO ACCIDENTS. FINANCE MANAGER WASN'T PROFESSIONAL! MY CAR WASN'T DETAILED, & HAD SOME MINOR CHIP'S! SALESMAN SAID, BRING IT BACK. SUNDAY 3/19/2017, I'M READING OVER MY CONTRACT ONLY TO FIND OUT 1ST PAYMENT DUE NEXT DAY. THEN GO LOOK OVER THE CAR LIKE SALESMAN SAID TO SEE WHAT NEEDS TO BE DONE. PAINT CHIPPED ON DOOR, PAINT BADLY CHIPPED ON BUMPER, CLEAR COAT ISSUE'S, FRONT WINDSHIELD ENTIRE TOP BUBBLING, LOOKS LIKE A MANUFACTURER DEFECT, CONSOLE PEELING, WINDSHIELD WIPERS NEED TO BE REPLACED, MOLD ON TOP OF WINDOW FRAMES. IT TOOK (4) APPOINTMENTS/TRIPS TO GET MY VEHICLE IN FOR 1ST SERVICE! 4TH TRIP SUCCESS. THEY HAD SAID VEHICLE FOR A MONTH! WHEN I RECEIVED MY CAR BACK IT HAD MORE DAMAGE THAN WHEN I LEFT IT! NOW "FRONT DRIVER'S SEAT BOTTOM IS TORN, REPAIRS NOT FINISHED! MUST ORDER SEAT COVER AND AGAIN TO COMPLETE REPAIRS. GET MY VEHICLE BACK AGAIN. THEY'VE HAD MY CAR MORE THAN I @ 4TH PYMNT! BOTTOM FRONT OF GRILL BROKEN, SAGGING PAINT IN FRONT, SAGGING PAINT REAR, OVER SPRAY IN DOOR JAM RIGHT PASSENGER, REPLACE "WINDSHIELD WIPERS! TOTAL TRIPS TO DEALERSHIP (8)! OVIOUS THE VEHICLE HAS BEEN IN A ACCIDENT! WHOMEVER WAS DRIVING IT AT THE DEALERSHIP HIDE IT THE DEALERSHIP TOLD ME, "ONE OWNER CAR, NO ACCIDENTS! THIS VEHICLE HAS A NEW RIGHT HEADLIGHT, I ONLY RECENTLY FOUND OUT IT'S HAD (19) SERVICES; IN WHICH (3) WERE FRONT END ALIGNMENTS! BODY SHOP, SAID, NEW HEADLAMP, BROKEN GRILL, SAGGING PAINT, FRONT AND REAR WITH OVER SPRAY "NOT ONLY BAD REPAIRS/PAINTING" VEHICLE HAS BEEN IN A ACCIDENT! THE DEALERSHIP SAID TO ME, THIS IS A OLD CAR, WHAT DO YOU EXPECT! WHEN I PURCHASED IT NEW CAR WITH (3) WARRANTIES THEY WERE SELLING.
NHTSA complaint #11063100 — an unverified report by a vehicle owner.
AS I WAS HEADING OUT OF TOWN FOR MY DAILY COMMUTE TO WORK I HEARD A LOUD POP NOISE. I LOOKED UP AND NOTICED MY SUNROOF HAD EXPLODED ABOVE ME. I WAS GOING ABOUT 40 MPH AND HAD NO TRAFFIC AROUND ME. I TURNED AROUND AND HEADED BACK HOME WHERE I NOTICED THAT THE GLASS WAS BENT UPWARD AS IF THERE WAS TOO MUCH PRESSURE IN THE CABIN. I TOOK THE CAR TO THE DEALERSHIP AND THEY SAID SOMETHING HAD TO OF HIT IT WHICH I DO NOT BELIEVE BECAUSE THERE WAS NO TRAFFIC AROUND ME AND THE HOLE WAS ABOUT 1FT BY 1FT WITH THE GLASS BENT UPWARD AS IF IT WAS SOMETHING FROM THE INSIDE THAT CAUSED IT TO EXPLODE. I LOOKED UP ON LINE AND NOTICED THAT THE 2015 BUICK REGAL AND CHEVY CRUZE BOTH HAD TO HAVE RECALLS WHERE THEY REPLACED THIN GLASS IN SUNROOFS. TO ME IT APPEARS THIS IS THE CASE FOR MY 2016 BUICK LACROSSE WHERE THE GLASS WAS TOO THIN.
NHTSA complaint #10969499 — an unverified report by a vehicle owner.
WITH NO IMPACTS, THE CAR WAS PARKED, AND WHEN PLACED IN R TO BACK UP, THE ENTIRE FRONT BUMPER,GRILL,LIGHTS WHEEL WELLS AND FOG LIGHT WIRES DROPPED OFF THE VEHICLE. ALL "RUBBER CONNECTORS TO THE CHASSIS WERE FATIGUED. 30189 MILES ON THE CAR. A CLEARLY DEFINED DEFECTIVE DESIGN TO HOLD THE ENTIRE FRONT OF THE CAR BY SIX FLIMSY, THIN AND PLASTIC OR RUBBER CONNECTORS. COST $1300, TO ME, $500. A FLIMSY ATTACHMENT FOR THE FRONT END. A DISASTER IF CAR WAS MOVING AT ANY SPEED.
NHTSA complaint #10883325 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT STATED THAT THE ROOF SEALANT WAS FRACTURED AND CAUSED WATER TO LEAK INTO THE VEHICLE. AS A RESULT, THE INSTRUMENT PANEL AND THE GEAR SHIFTER WERE DAMAGED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.
NHTSA complaint #10875840 — an unverified report by a vehicle owner.