Owners have filed 28 complaints
about the 2004 Cadillac Escalade ESV with NHTSA between 2004 and 2021.
The largest single group is the electrical system.
Across this model's run it ranks 10 of 19 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 36
Against the median year of the Cadillac Escalade ESV. 50 means typical for this
model; 100 means roughly double.
Severity — 100
21.4% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 31
18% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 2004 compares with every other Cadillac Escalade ESV
Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade:
A
B
C
D
F
ungraded
What breaks on a 2004 Cadillac Escalade ESV
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
Electrical System
621.4%
Median failure at 88,000 miles
Transmission & Drivetrain
517.9%
Median failure at 29,800 miles
Airbags
414.3%
3 crashes, 0 fires · median 98,000 mi
Wheels
310.7%
Median failure at 89,900 miles
Brakes
310.7%
Median failure at 100,000 miles
Fuel & Propulsion
27.1%
Median failure at 101,924 miles
Steering
27.1%
Median failure at 96,849 miles
Equipment & Accessories
13.6%
Seats
13.6%
0 crashes, 1 fires · median 77,000 mi
Suspension
13.6%
Median failure at 40,000 miles
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
1,000 – 9,999 miles
313.6%
25,000 – 49,999 miles
29.1%
50,000 – 74,999 miles
522.7%
75,000 – 99,999 miles
313.6%
100,000 – 149,999 miles
627.3%
150,000+ miles
313.6%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Apr 2004peak 3Sep 2021
Recalls on the 2004 Cadillac Escalade ESV
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
04V045000
SERVICE BRAKES, HYDRAULIC
CERTAIN SPORT UTILITY VEHICLES, PICKUP TRUCKS, AND PASSENGER VANS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 135, ?PASSENGER CAR BRAKE SYSTEMS.? SOME OF THESE VEHICLES WERE PRODUCED WITH AN OUT-OF-SPECIFICATION BRAKE HYDRO-BOOST HOUSING RELIEF VALVE BORE.
Risk: CONSEQUENTLY, THE VALVE O-RING SEAL MAY FRACTURE. STEERING EFFORTS MAY BE SLIGHTLY INCREASED WHILE BRAKING OR PARKING. UNDER CERTAIN DRIVING CONDITIONS, A FRACTURED SEAL MAY REQUIRE A SLIGHT INCREASE IN THE APPLIED BRAKE PEDAL EFFORT TO ACHIEVE THE SAME VEHICLE DECELERATION RATE AS PRIOR TO THE SEAT FRACTURE.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 200511973,473 units in Canada
Seats And Restraints
On certain vehicles, the 2nd row centre occupant seat belt routing may make it difficult to position the lap portion of the safety belt low around the hips of occupants. A lap portion of the seat belt routing that is not low and snug on the hips can allow unfavourable occupant kinetics in the event of a crash. Moreover, the higher routing allows the lap belt to ride up on an occupant's abdomen instead of fitting low around their hipbones, and therefore, can expose them to more risk of abdominal and internal organ injury. Correction: Dealers will modify the guide loop.
Recall 20040374,075 units in Canada
Brakes
On certain vehicles, the relief valve o-ring seal within the brake hydro-boost module could fail. If this happens during braking applications, the driver may be able to hear an engine compartment noise similar to the sound that occurs when the steering wheel is turned to a full stop position. The driver could also experience a slight increase in steering efforts while braking and parking. Under certain driving conditions, a slight increase in the applied brake pedal effort may be required to achieve the same vehicle deceleration rate as prior to the seal failure. Correction: Dealers will inspect the hydro-boost module, and replace it, if necessary.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 60,000 milesFarmingdale, NYCrash
AIR BAGS
TL* THE CONTACT OWNED A 2004 CADILLAC ESCALADE ESV. WHILE DRIVING APPROXIMATELY 30 MPH, THE PRECEDING VEHICLE STOPPED ABRUPTLY AND CAUSED THE CONTACT TO SWERVE AND CRASH INTO A POLE. THE AIR BAGS DID NOT DEPLOY AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED AND DEEMED DESTROYED BY THE INSURANCE COMPANY. A POLICE REPORT WAS NOT FILED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.
NHTSA complaint #10861257 — an unverified report by a vehicle owner.
Scotland Neck, NCCrash1 injured
AIR BAGS
TL* THE CONTACT OWNS A 2004 CADILLAC ESCALADE ESV. WHILE DRIVING AT 58 MPH IN THE RAIN, A DEER JUMPED IN FRONT OF THE VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO TWO TREE STUMPS AND THE VEHICLE FLIPPED OVER. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED HEAD AND NECK INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA complaint #10722985 — an unverified report by a vehicle owner.
at 77,000 milesWilliamston, SCFire
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
WE HAVE A 2004 CADILLAC ESCALADE. A FEW WEEKS AGO THE RIGHT REAR SEAT WARMER CAUGHT ON FIRE. WE TOOK IT TO THE CLOSEST DEALERSHIP AND THEY BAGGED IT WHILE IT WAS STILL SMOKING AND PUT OIT BACK IN CAR AND SPRAYED FREBREEZE IN THE CAR AND SENT US ON OUR WAY AS IF NOTHING HAPPENED AT ALL. THEY DID NOT EVEN GIVE US SOMETHING STATING WE WERE THERE. MY BIGGEST CONCERN IS HAVING IT FIXED AND LETTING OTHERS KNOW SO THIS DOES NOT HAPPEN TO ANYONE ELSE.OUR DAUGHTER WAS ASLEEP ON TOP OF TWO PILLOWS LAYING ON THE SEAT.NOW EVERYTHING IS DRAGGING SUCH AS ALL THE WINDOWS. IT IS ACTING UP BAD. THANK YOU FOR YOUR TIME.
NHTSA complaint #10241980 — an unverified report by a vehicle owner.
Douglasville, GACrash1 injured
AIR BAGS
ON JULY 16TH, 2005; I WAS INVOLVED IN A LIFE CHANGING, SINGLE VEHICLE AUTO ACCIDENT. I STRUCK A HILL WITH THE FRONT RIGHT SIDE OF THE VEHICLE WITH ENOUGH EXCESSIVE FORCE TO FLIP THIS CADILLAC ESCALADE HEAD FIRST. THE ESCALADE FLIPPED TWICE, IMPACTING THE FRONT OF THE VEHICLE AND LANDING UP SIDE DOWN. ASTONISHINGLY, OUT OF THE FOUR AIR BAGS IN THIS VEHICLE, NOT ONE OF THEM DEPLOYED. I PURCHASED THIS 2004 ESCALADE BRAND NEW AND AT THE TIME OF THE ACCIDENT IT ONLY HAD 15,000 MILES. THE VEHICLE IS A TOTAL LOSS AND IT IS UTTERLY UNBELIEVABLE THAT THE AIR BAGS DID NOT DEPLOY. I WAS SO IMPRESSED WITH THE RAVED REVIEWS, CONSUMER REPORTS INCLUDING SAFETY FEATURES, AND STYLISH BODY THAT THIS CADILLAC ESCALADE BECAME THE VEHICLE OF MY DREAMS. NEEDLESS TO SAY, I AM VERY DISAPPOINTED WITH MY CADILLAC EXPERIENCE. I DO NOT TRUST THIS VEHICLE ENOUGH TO GET INTO ANOTHER ONE. I KNOW THAT I AM ONLY HERE BECAUSE GOD DECIDED THE SPARE MY LIFE. AS A DIRECT RESULT OF THIS ACCIDENT I FREQUENTLY SUFFER SEVERE MIGRAINES, DIZZY SPELLS, BLURRED VISION, MEMORY LOSS, AND ANXIETY/PANIC ATTACKS ALL WHICH KEEP ME FROM SLEEPING. IT IS EXTREMELY DIFFICULT TO COMMUTE FROM DOCTORS APPOINTMENTS AND WORK FOR FEAR OF ANOTHER ACCIDENT. THE NEXT WEEK I HAD SEVERE CHEST, SHOULDER AND LOWER BACK PAINS; ALL OF WHICH I AM BEING TREATED FOR ON A REGULAR BASIS. I ALSO SEEK TREATMENT FROM A NEUROLOGIST FOR THE HEAD INJURY. I BELIEVE THAT THIS VEHICLE HAS A SERIOUS PROBLEM WITH THE AIR BAGS AND GM SHOULD STRONGLY CONSIDER INVESTIGATING THIS MATTER.
NHTSA complaint #10139277 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 100,000 milesLouisville, KY
SERVICE BRAKES
The contact owns a 2004 Cadillac Escalade ESV. The contact stated that the ABS and traction stability warning lights were illuminated. The vehicle was taken to a local dealer and was diagnosed with needing the shocks and struts replaced. The vehicle was repaired but continued to experience the failure. The manufacturer was informed of the failure and was awaiting a response. The failure mileage was approximately 100,000.
NHTSA complaint #11434269 — an unverified report by a vehicle owner.
at 173,000 milesDurand, MI
POWER TRAIN
I HAD A BADLY CORRODED BRAKE LINE RUPNTURE AND NEARLY WRECKED. I TOOK IT TO THE DEALERSHIP AND AFTER 2 DAYS THEY SAY THEY WON'T FIX IT. THEY SAY THEY ARE NOT FAMILIAR WITH LINES ROUTED THROUGH THE FRAME, OR BETWEEN FRAME AND BODY. THEY RECOMMEND A FULL BODY REMOVAL AND THEY REFUSED. FAULTY TRANS MODULES AND PEELING/LEAKING STOCK RIMS.
NHTSA complaint #11063905 — an unverified report by a vehicle owner.
at 173,000 milesDurand, MI
WHEELS
I HAD A BADLY CORRODED BRAKE LINE RUPNTURE AND NEARLY WRECKED. I TOOK IT TO THE DEALERSHIP AND AFTER 2 DAYS THEY SAY THEY WON'T FIX IT. THEY SAY THEY ARE NOT FAMILIAR WITH LINES ROUTED THROUGH THE FRAME, OR BETWEEN FRAME AND BODY. THEY RECOMMEND A FULL BODY REMOVAL AND THEY REFUSED. FAULTY TRANS MODULES AND PEELING/LEAKING STOCK RIMS.
NHTSA complaint #11063905 — an unverified report by a vehicle owner.
at 173,000 milesDurand, MI
SERVICE BRAKES
I HAD A BADLY CORRODED BRAKE LINE RUPNTURE AND NEARLY WRECKED. I TOOK IT TO THE DEALERSHIP AND AFTER 2 DAYS THEY SAY THEY WON'T FIX IT. THEY SAY THEY ARE NOT FAMILIAR WITH LINES ROUTED THROUGH THE FRAME, OR BETWEEN FRAME AND BODY. THEY RECOMMEND A FULL BODY REMOVAL AND THEY REFUSED. FAULTY TRANS MODULES AND PEELING/LEAKING STOCK RIMS.
NHTSA complaint #11063905 — an unverified report by a vehicle owner.
at 125,000 milesKalamazoo, MI
ELECTRICAL SYSTEM
RADIO SOUND GOES IN AND OUT. ALSO DOOR CHIME DOES OR DOESN'T WORK RIGHT ALONG WITH IT. IT COULD BE A SHORT OR THE BCM FROM WHAT I CAN SEE. ALSO SOMETIMES THE SUNROOF LEAKS
NHTSA complaint #11012518 — an unverified report by a vehicle owner.
at 60,000 milesFarmingdale, NYCrash
AIR BAGS
TL* THE CONTACT OWNED A 2004 CADILLAC ESCALADE ESV. WHILE DRIVING APPROXIMATELY 30 MPH, THE PRECEDING VEHICLE STOPPED ABRUPTLY AND CAUSED THE CONTACT TO SWERVE AND CRASH INTO A POLE. THE AIR BAGS DID NOT DEPLOY AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED AND DEEMED DESTROYED BY THE INSURANCE COMPANY. A POLICE REPORT WAS NOT FILED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.
NHTSA complaint #10861257 — an unverified report by a vehicle owner.
Scotland Neck, NCCrash1 injured
AIR BAGS
TL* THE CONTACT OWNS A 2004 CADILLAC ESCALADE ESV. WHILE DRIVING AT 58 MPH IN THE RAIN, A DEER JUMPED IN FRONT OF THE VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO TWO TREE STUMPS AND THE VEHICLE FLIPPED OVER. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED HEAD AND NECK INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA complaint #10722985 — an unverified report by a vehicle owner.
at 136,000 milesDorchester, MA
AIR BAGS
THE STEERING WAS VERY HARD TO TURN.THEN THE POWER STEERING FLUID WAS LEAKING. BRAKES ARE LOCKING UP. BUT RIGHT BEFORE ALL THAT HAPPENED THE AIRBAG LIGHT WENT OFF. ITS NEVER BEEN HIT OR HIT ANYTHING. THE TRUCK WAS PURCHASED IN NOV.2012. WE GOT A CARFAX WITH THE VEHICLE, IT WAS CLEAN, I LOOKED FOR RECALLS AND 4 APPEARED, I ALSO CALLED CADILLAC, SPOKE TO A DEALER AND THE WOMAN SAID MY VIN NUMBER HAS NEVER BEEN RECALLED, I STATED IT WAS IN 2004 IT WAS RECALLED AND ALL THE THINGS IT WAS RECALLED FOR WAS WHAT WAS HAPPENING NOW..AT TIMES IT WAS MAKING A NOISE SHIFTING FROM PARK TO DRIVE.
NHTSA complaint #10523740 — an unverified report by a vehicle owner.
at 136,000 milesDorchester, MA
STEERING
THE STEERING WAS VERY HARD TO TURN.THEN THE POWER STEERING FLUID WAS LEAKING. BRAKES ARE LOCKING UP. BUT RIGHT BEFORE ALL THAT HAPPENED THE AIRBAG LIGHT WENT OFF. ITS NEVER BEEN HIT OR HIT ANYTHING. THE TRUCK WAS PURCHASED IN NOV.2012. WE GOT A CARFAX WITH THE VEHICLE, IT WAS CLEAN, I LOOKED FOR RECALLS AND 4 APPEARED, I ALSO CALLED CADILLAC, SPOKE TO A DEALER AND THE WOMAN SAID MY VIN NUMBER HAS NEVER BEEN RECALLED, I STATED IT WAS IN 2004 IT WAS RECALLED AND ALL THE THINGS IT WAS RECALLED FOR WAS WHAT WAS HAPPENING NOW..AT TIMES IT WAS MAKING A NOISE SHIFTING FROM PARK TO DRIVE.
NHTSA complaint #10523740 — an unverified report by a vehicle owner.
at 136,000 milesDorchester, MA
FUEL/PROPULSION SYSTEM
THE STEERING WAS VERY HARD TO TURN.THEN THE POWER STEERING FLUID WAS LEAKING. BRAKES ARE LOCKING UP. BUT RIGHT BEFORE ALL THAT HAPPENED THE AIRBAG LIGHT WENT OFF. ITS NEVER BEEN HIT OR HIT ANYTHING. THE TRUCK WAS PURCHASED IN NOV.2012. WE GOT A CARFAX WITH THE VEHICLE, IT WAS CLEAN, I LOOKED FOR RECALLS AND 4 APPEARED, I ALSO CALLED CADILLAC, SPOKE TO A DEALER AND THE WOMAN SAID MY VIN NUMBER HAS NEVER BEEN RECALLED, I STATED IT WAS IN 2004 IT WAS RECALLED AND ALL THE THINGS IT WAS RECALLED FOR WAS WHAT WAS HAPPENING NOW..AT TIMES IT WAS MAKING A NOISE SHIFTING FROM PARK TO DRIVE.
NHTSA complaint #10523740 — an unverified report by a vehicle owner.
at 40,000 milesFishers, IN
SUSPENSION
TL*THE CONTACT OWNS A 2004 CADILLAC ESCALADE ESV. WHILE DRIVING AND MAKING A RIGHT TURN ON A BUMPY ROAD, THE FRONT END CLUNKED AND SOUNDED AS IF IT WERE COMING APART. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE INTERMEDIATE SHAFT WAS THE CAUSE OF THE FAILURE. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT THE VEHICLE WAS OUTSIDE THE WARRANTY AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.
NHTSA complaint #10358510 — an unverified report by a vehicle owner.
at 72,000 milesStratford, CT
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
2004 ESCALADE ESV; SPEEDOMETER AT ABOUT 70,000 MILES BEGAN TO GO HAYWIRE, SOMETIMES STICKING ON 0MPH OTHER TIMES ON 140MPH. AFTER A FEW DAYS OF THIS IT STOPPED WORKING ALL TOGETHER. I TOOK THE CAR INTO A DEALERSHIP FOR AN ELECTRICAL ISSUE AND TOLD THEM TO PLEASE LOOK AT THE SPEEDOMETER BECAUSE ITS NOT WORKING. THEY REFUSED TO FIX IT SAYING IT HAD MORE THAN 70,000 MI...THAT WAS 2008 AND IT HASN'T WORKED SINCE. I ESTIMATE MY SPEED BY THE TACHOMETER (NOT SAFE)...ORIGINAL BROKEN PART IS STILL INSTALLED...I AM THE ORIGINAL OWNER OF THIS VEHICLE.
NHTSA complaint #10352547 — an unverified report by a vehicle owner.
at 67,849 milesHazleton, PA
FUEL SYSTEM, GASOLINE
PREMATURE FUEL PUMP FAILURE WITH NO ERROR CODE OR WARNING. OCCURRED ON A LOW TRAFFIC AREA HAVING NO COLLISION OR INJURIES. VEH IS 2004 CADILLAC ESCALADE ESV WITH 67 K MILES. TOTAL LOSS OF POWER CONTROLS.
NHTSA complaint #10331296 — an unverified report by a vehicle owner.
at 6,800 milesSpringville, NY
WHEELS
MY 2004 CADILLAC ESCALADE ESV, THE FACTORY CHROME WHEELS HAVE RUSTED AND PEELED AND INTERFERES WITH SAFETY SENSORS ASSOCIATED WITH TIRES. THIS HAS BEEN A PROGRESSIVE PROBLEM SINCE THE FIRST TIME THE TIRES WERE ROTATED AT 6 MONTHS. THE MANUFACTURER HAS REFUSED TO CORRECT THE ONGOING PROBLEM.
NHTSA complaint #10259747 — an unverified report by a vehicle owner.
at 57,699 milesSaint Louis, MO
STEERING
TL*THE CONTACT OWNS A 2004 CADILLAC ESCALADE ESV. THE CONTACT EXPERIENCED ISSUES WITH THE STEERING IN THE VEHICLE WHILE ATTEMPTING TO PARK. SHE NOTICED THAT THE POWER STEERING WOULD LOCK UP, CAUSING HER TO WRESTLE WITH THE STEERING WHEEL TO PARK AND MOVE THE WHEEL TO THE LEFT OR RIGHT. THE CONTACT HAD TO USE GREAT EFFORT TO TURN THE STEERING WHEEL. THE MANUFACTURER WAS NOTIFIED IN REFERENCE TO NHTSA CAMPAIGN ID NUMBER 04V045000 (SERVICE BRAKES, HYDRAULIC). SHE WAS REFERRED TO THE DEALER AND THEY STATED THAT SHE WOULD HAVE TO REPAIR A FAILURE WITHIN THE STEERING GEAR BOX BEFORE THE RECALL REPAIR COULD BE PERFORMED. THE REPAIR WOULD COST $1,100. THE CONTACT ASKED IF SHE COULD GET A SECOND OPINION AT A REPAIR SHOP, BUT THE MANUFACTURER REFUSED. THE MANUFACTURER STATED THAT THEY WOULD NOT TAKE THE OPINION OF ANOTHER MECHANIC INTO CONSIDERATION, IF THEY WERE NOT AN AUTHORIZED DEALER. THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT MILEAGE WAS APPROXIMATELY 57,790 AND FAILURE MILEAGE WAS 57,699. UPDATED 02/05/09 *BF UPDATED 02/09/09.
NHTSA complaint #10255189 — an unverified report by a vehicle owner.
at 57,699 milesSaint Louis, MO
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2004 CADILLAC ESCALADE ESV. THE CONTACT EXPERIENCED ISSUES WITH THE STEERING IN THE VEHICLE WHILE ATTEMPTING TO PARK. SHE NOTICED THAT THE POWER STEERING WOULD LOCK UP, CAUSING HER TO WRESTLE WITH THE STEERING WHEEL TO PARK AND MOVE THE WHEEL TO THE LEFT OR RIGHT. THE CONTACT HAD TO USE GREAT EFFORT TO TURN THE STEERING WHEEL. THE MANUFACTURER WAS NOTIFIED IN REFERENCE TO NHTSA CAMPAIGN ID NUMBER 04V045000 (SERVICE BRAKES, HYDRAULIC). SHE WAS REFERRED TO THE DEALER AND THEY STATED THAT SHE WOULD HAVE TO REPAIR A FAILURE WITHIN THE STEERING GEAR BOX BEFORE THE RECALL REPAIR COULD BE PERFORMED. THE REPAIR WOULD COST $1,100. THE CONTACT ASKED IF SHE COULD GET A SECOND OPINION AT A REPAIR SHOP, BUT THE MANUFACTURER REFUSED. THE MANUFACTURER STATED THAT THEY WOULD NOT TAKE THE OPINION OF ANOTHER MECHANIC INTO CONSIDERATION, IF THEY WERE NOT AN AUTHORIZED DEALER. THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT MILEAGE WAS APPROXIMATELY 57,790 AND FAILURE MILEAGE WAS 57,699. UPDATED 02/05/09 *BF UPDATED 02/09/09.
NHTSA complaint #10255189 — an unverified report by a vehicle owner.
Chesapeake, VA
ELECTRICAL SYSTEM
THE NEEDLE ON THE SPEEDOMETER OF MY 2004 CADILLAC ESCALADE WILL STICK OR SLOWLY DROP DOWN TO 0 WHILE DRIVING. IT APPEARS TO ONLY HAPPEN AT NIGHT TIME WHILE THE LIGHTS ARE ON.
NHTSA complaint #10252483 — an unverified report by a vehicle owner.
at 77,000 milesWilliamston, SCFire
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
WE HAVE A 2004 CADILLAC ESCALADE. A FEW WEEKS AGO THE RIGHT REAR SEAT WARMER CAUGHT ON FIRE. WE TOOK IT TO THE CLOSEST DEALERSHIP AND THEY BAGGED IT WHILE IT WAS STILL SMOKING AND PUT OIT BACK IN CAR AND SPRAYED FREBREEZE IN THE CAR AND SENT US ON OUR WAY AS IF NOTHING HAPPENED AT ALL. THEY DID NOT EVEN GIVE US SOMETHING STATING WE WERE THERE. MY BIGGEST CONCERN IS HAVING IT FIXED AND LETTING OTHERS KNOW SO THIS DOES NOT HAPPEN TO ANYONE ELSE.OUR DAUGHTER WAS ASLEEP ON TOP OF TWO PILLOWS LAYING ON THE SEAT.NOW EVERYTHING IS DRAGGING SUCH AS ALL THE WINDOWS. IT IS ACTING UP BAD. THANK YOU FOR YOUR TIME.
NHTSA complaint #10241980 — an unverified report by a vehicle owner.
at 88,000 milesEdina, MN
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
VEHICLE HAS DEFECTIVE SPEEDOMETER THAT STICKS AND WILL DEALER AND GM WILL NOT COVER UNDER RECALL LAWSUIT. TOO MANY MILES.
NHTSA complaint #10241365 — an unverified report by a vehicle owner.
at 88,000 milesEdina, MN
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER STICKS AND IS NOT ACCURATE. THERE IS A POLICY SET UP TO FIX ONLY THOSE VEHICLES UNDER 70000 MILES. WHY IS MY VEHICLE BEING EXCLUDED? I HAVE 88,000 MILES ON MY 2004 CADILLAC ESCALADE ESV. THE DEALER, KEY CADILLAC IN EDINA MINNESOTA WILL NOT COVER THE REPAIR. A BROKEN SPEEDOMETER THAT HAS BEEN PROVEN TO BE A MANUFACTURER DEFECT IS A SAFETY ISSUE. A RECALL OF THIS PROBLEM IS JUSTIFIED.
NHTSA complaint #10240692 — an unverified report by a vehicle owner.
at 122,558 milesLaguna Niguel, CA
POWER TRAIN:AUTOMATIC TRANSMISSION
HAD MY ESCALADE ESV IN SEVERAL TIMES FOR SERVICE ON THE TRANSMISSION, AT 122,000 MY 3RD AND OVERDRIVE BAND BROKE LEAVING ME STRANDING IN GILROY CALIFORNIA, NOT A BAD PLACE REALLY NICE PEOPLE. WROTE A LETTER TO THE CHAIRMAN OF GM, RECEIVED A PHONE CALL FROM SOMEONE NAMED AMY, AND HERE IS THE DIALOGUE: I AM SORRY THIS HAPPEN WE CAN'T DO ANYTHING, NO WONDER GM IS LOSING MARKET SHARE.
NHTSA complaint #10219548 — an unverified report by a vehicle owner.
at 29,800 milesLA Quinta, CA
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
TL* - THE CONTACT STATED THAT WOULD GO INTO GEAR WITH THE IGNITION BEING IN THE ACCESSORY POSITION WITHOUT DEPRESSING THE BRAKE. THE CONTACT STATED THAT WHILE HIS SON WAS IN THE VEHICLE THE KEY WAS ON ACCESSORY POSITION, AND THE CHILD PULLED THE GEAR SHIFT INTO REVERSE, CAUSING THE VEHICLE TO STRIKE ANOTHER VEHICLE. WHEN HE TOOK THE VEHICLE TO THE DEALERSHIP THEY STATED TO THE CONTACT THAT, THE REASON THAT YOU CAN PULL THE GEAR SHIFT IS IN CASE YOU NEED TO TOW THE VEHICLE, SO YOU CAN SET IT IN NEUTRAL. CONTACT CAN PROVIDE PICTURES IF NEEDED.
NHTSA complaint #10177217 — an unverified report by a vehicle owner.
Douglasville, GACrash1 injured
AIR BAGS
ON JULY 16TH, 2005; I WAS INVOLVED IN A LIFE CHANGING, SINGLE VEHICLE AUTO ACCIDENT. I STRUCK A HILL WITH THE FRONT RIGHT SIDE OF THE VEHICLE WITH ENOUGH EXCESSIVE FORCE TO FLIP THIS CADILLAC ESCALADE HEAD FIRST. THE ESCALADE FLIPPED TWICE, IMPACTING THE FRONT OF THE VEHICLE AND LANDING UP SIDE DOWN. ASTONISHINGLY, OUT OF THE FOUR AIR BAGS IN THIS VEHICLE, NOT ONE OF THEM DEPLOYED. I PURCHASED THIS 2004 ESCALADE BRAND NEW AND AT THE TIME OF THE ACCIDENT IT ONLY HAD 15,000 MILES. THE VEHICLE IS A TOTAL LOSS AND IT IS UTTERLY UNBELIEVABLE THAT THE AIR BAGS DID NOT DEPLOY. I WAS SO IMPRESSED WITH THE RAVED REVIEWS, CONSUMER REPORTS INCLUDING SAFETY FEATURES, AND STYLISH BODY THAT THIS CADILLAC ESCALADE BECAME THE VEHICLE OF MY DREAMS. NEEDLESS TO SAY, I AM VERY DISAPPOINTED WITH MY CADILLAC EXPERIENCE. I DO NOT TRUST THIS VEHICLE ENOUGH TO GET INTO ANOTHER ONE. I KNOW THAT I AM ONLY HERE BECAUSE GOD DECIDED THE SPARE MY LIFE. AS A DIRECT RESULT OF THIS ACCIDENT I FREQUENTLY SUFFER SEVERE MIGRAINES, DIZZY SPELLS, BLURRED VISION, MEMORY LOSS, AND ANXIETY/PANIC ATTACKS ALL WHICH KEEP ME FROM SLEEPING. IT IS EXTREMELY DIFFICULT TO COMMUTE FROM DOCTORS APPOINTMENTS AND WORK FOR FEAR OF ANOTHER ACCIDENT. THE NEXT WEEK I HAD SEVERE CHEST, SHOULDER AND LOWER BACK PAINS; ALL OF WHICH I AM BEING TREATED FOR ON A REGULAR BASIS. I ALSO SEEK TREATMENT FROM A NEUROLOGIST FOR THE HEAD INJURY. I BELIEVE THAT THIS VEHICLE HAS A SERIOUS PROBLEM WITH THE AIR BAGS AND GM SHOULD STRONGLY CONSIDER INVESTIGATING THIS MATTER.
NHTSA complaint #10139277 — an unverified report by a vehicle owner.
Tempe, AZ
WHEELS
FIRST OCCURANCE: 3/05 NOTICED TIRE PRESSURE GAUGE LIGHT UP IN VEHICLE, WENT TO GAS STATION CHECKED ALL TIRES AND FILLED FRONT PASSENGER TIRE. ONE DAY LATER SAME TIRE PRESSURE LIGHT ON, WENT TO TIRE SHOP TO FIX FLAT TIRE AND WAS TOLD THAT THE RIM HAD THREE HAIR LINE CRACKS IN IT , TOOK RIM TO DEALER AND DEALER WOULD NOT REPLACE. SECOND OCCURANCE: 7/05 SAME THING HAPPENS BUT TO FRONT DRIVER SIDE RIM. THE VEHICLE HASN'T EVEN BEEN DRIVEN ENOUGH TO GET A FLAT TIRE LET ALONE A RIM WITH TWO HAIR LINE CRACKS IN IT. DEALER WILL NOT TAKE RESPONSIBILITY FOR THESE RIMS, AND WON'T EVEN DISCUSS THE POSSIBILITY OF A DEFECT. I STILL HAVE BOTH THE RIMS. I HOPE YOU CAN HELP ME IN THIS MATTER. THANKS ANDREA BENSON
NHTSA complaint #10127562 — an unverified report by a vehicle owner.
Tempe, AZ
EQUIPMENT
FIRST OCCURANCE: 3/05 NOTICED TIRE PRESSURE GAUGE LIGHT UP IN VEHICLE, WENT TO GAS STATION CHECKED ALL TIRES AND FILLED FRONT PASSENGER TIRE. ONE DAY LATER SAME TIRE PRESSURE LIGHT ON, WENT TO TIRE SHOP TO FIX FLAT TIRE AND WAS TOLD THAT THE RIM HAD THREE HAIR LINE CRACKS IN IT , TOOK RIM TO DEALER AND DEALER WOULD NOT REPLACE. SECOND OCCURANCE: 7/05 SAME THING HAPPENS BUT TO FRONT DRIVER SIDE RIM. THE VEHICLE HASN'T EVEN BEEN DRIVEN ENOUGH TO GET A FLAT TIRE LET ALONE A RIM WITH TWO HAIR LINE CRACKS IN IT. DEALER WILL NOT TAKE RESPONSIBILITY FOR THESE RIMS, AND WON'T EVEN DISCUSS THE POSSIBILITY OF A DEFECT. I STILL HAVE BOTH THE RIMS. I HOPE YOU CAN HELP ME IN THIS MATTER. THANKS ANDREA BENSON
NHTSA complaint #10127562 — an unverified report by a vehicle owner.