FaultScore

FaultScore report

2016 Cadillac Escalade ESV problems

Owners have filed 20 complaints about the 2016 Cadillac Escalade ESV with NHTSA between 2017 and 2025. The largest single group is the suspension. Across this model's run it ranks 9 of 19 worst.

C

FaultScore 56/100

Higher is worse. Measured against the other years of the Cadillac Escalade ESV.

How this is worked out

The numbers

20

Complaints

4

Crashes reported

0

Fires reported

3

Injuries reported

37,000 mi

Median mileage at failure

Half of reported failures happened before this

39%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 26 vs 50 Severity 100 vs 50 Early failure 66 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 26
Against the median year of the Cadillac Escalade ESV. 50 means typical for this model; 100 means roughly double.
Severity — 100
35% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 66
39% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2016 compares with every other Cadillac Escalade ESV

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2016 Cadillac Escalade ESV

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Suspension 7 35.0%

1 crashes, 0 fires · median 60,617 mi

Transmission & Drivetrain 5 25.0%

Median failure at 26,925 miles

Other & Unspecified 3 15.0%

1 crashes, 0 fires · median 37,000 mi

Electrical System 3 15.0%

Median failure at 10,000 miles

Wheels 1 5.0%

1 crashes, 0 fires · median 45,200 mi

Brakes 1 5.0%

1 crashes, 0 fires · median 22,851 mi

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

1,000 – 9,999 miles 2 11.1%
10,000 – 24,999 miles 5 27.8%
25,000 – 49,999 miles 7 38.9%
50,000 – 74,999 miles 2 11.1%
75,000 – 99,999 miles 1 5.6%
100,000 – 149,999 miles 1 5.6%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Feb 2017 peak 5 May 2025

NHTSA investigations into the 2016 Cadillac Escalade ESV

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

PE18012 Opened 20 Nov 2018 Closed 10 Apr 2022 SERVICE BRAKES

Brake Vacuum Pump Failure

On November 20, 2018, the Office of Defects Investigations (ODI) opened PE18-012 to investigate instances of sudden onset of a hard brake pedal that could result in extended stopping distance due to an issue with the brake assist vacuum pump in model year (MY) 2014 through 2016 GMC Sierra 1500 and Chevrolet Silverado 1500 series pickup trucks and MY 2015 through 2016 Cadillac Escalade, Chevrolet Suburban, Chevrolet Tahoe, and GMC Yukon SUVs.If the brake assist vacuum pump fails to operate as intended, the amount of brake power assist supplied to the driver can be significantly reduced, extendi...

Recalls on the 2016 Cadillac Escalade ESV

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2026246 328 units in Canada

Airbag

Issue: On certain vehicles, the driver-front airbag inflator could rupture when the airbag deploys in a crash. If this happens, the airbag may not properly inflate and metal fragments could be propelled toward vehicle occupants. Safety Risk: An airbag inflator that ruptures can create a risk of injury or death. Corrective Actions: General Motors will notify owners by mail and advise you to take your vehicle to a dealership to replace the driver-front airbag module.

Recall 2019420 5,327 units in Canada

Other

Issue: This recall is for aftermarket replacement rear window glass produced by Vitro Automotriz. Certain rear window glass may not have been properly tempered. If the window breaks, the glass may separate into large pieces instead of very small ones. Note: This is a voluntary recall that is not being conducted under the requirements of the Motor Vehicle Safety Act. Safety Risk: Glass that breaks in to large pieces could create a risk of injury. Corrective Actions: The company will notify consumers by mail and instruct them to inspect the designation code marked on the rear window glass. Products affected by this recall have the designation “DOT 287” along with the lettering “VMR” (Replacement Market) and a date code that is before July 2019. This information is printed on the bottom corner of the glass. Consumers should contact Vitro's customer service at 1-412-995-6457 or argbacklites@vitro.com to arrange for replacement of the glass.

Recall 2019324 310,121 units in Canada

Brakes

Issue: On certain vehicles, there could be a reduction in power brake assist due to a decrease in output from the vacuum pump. This could cause a hard brake pedal and an increase in brake pedal effort to stop the vehicle. Safety Risk: A sudden increase in brake pedal force could lead to an increase in stopping distance. This could increase the risk of a crash. Corrective Actions: The company will notify owners by mail and instruct them to take their vehicle to a dealer to reprogram the electronic brake control module.

Recall 2016439 362,263 units in Canada

Airbag

On certain vehicles, the sensing and diagnostic module (SDM), which controls airbag and pretensioner deployment, contains a software defect which may prevent the deployment of frontal airbags and pretensioners in certain circumstances. Failure of frontal airbags and seatbelt pretensioners to deploy in a crash (when warranted) could increase the risk of injury. Correction: Dealers will reflash the SDM with new software. In vehicles with any previous deployment events recorded in the SDM, the dealers will replace the existing SDM with a new SDM containing the latest software. Note: This recall affects 2014-2017 model year Sierra LD/Silverado LD models and 2015-2016 model year Sierra HD/Silverado HD model vehicles.

Recall 2016190 432 units in Canada

Suspension

Certain vehicles may have been built with front upper control arms with a poor quality weld near the control arm’s bushing. If these welds were to fail, it could cause the upper control arm to deform or separate from the bushing, which could affect steering and directional control of the vehicle, increasing the risk of a crash causing injury and/or property damage. Correction: Dealers will replace the left and right front upper control arms, and perform a realignment.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

at 45,200 miles Darnestown, MD Crash 2 injured

WHEELS

06/14/2019 I WAS DRIVING MY CADILLAC TO ESCALATE ESV TRAVELING FROM BALTIMORE TO WASHINGTON DC 95 SOUTH BAND. 12:04 PM MY VEHICLE FLIP OVER. I ALMOST LOST MY LIFE. AFTER THE ACCIDENT, I INSPECTED THE VEHICLE. I FOUND THAT LEFT THE REAR WHEEL OF THE CAR; COME OUT OF THE VEHICLE. WHEEL LOCKS AND AXLE BAR OF THE TIRE CUT OFF AND BROKEN. THIS CAUSED FLIPPING OF THE VEHICLE.

NHTSA complaint #11221207 — an unverified report by a vehicle owner.

at 45,200 miles Darnestown, MD Crash 2 injured

UNKNOWN OR OTHER

06/14/2019 I WAS DRIVING MY CADILLAC TO ESCALATE ESV TRAVELING FROM BALTIMORE TO WASHINGTON DC 95 SOUTH BAND. 12:04 PM MY VEHICLE FLIP OVER. I ALMOST LOST MY LIFE. AFTER THE ACCIDENT, I INSPECTED THE VEHICLE. I FOUND THAT LEFT THE REAR WHEEL OF THE CAR; COME OUT OF THE VEHICLE. WHEEL LOCKS AND AXLE BAR OF THE TIRE CUT OFF AND BROKEN. THIS CAUSED FLIPPING OF THE VEHICLE.

NHTSA complaint #11221207 — an unverified report by a vehicle owner.

at 45,200 miles Darnestown, MD Crash 2 injured

SUSPENSION

06/14/2019 I WAS DRIVING MY CADILLAC TO ESCALATE ESV TRAVELING FROM BALTIMORE TO WASHINGTON DC 95 SOUTH BAND. 12:04 PM MY VEHICLE FLIP OVER. I ALMOST LOST MY LIFE. AFTER THE ACCIDENT, I INSPECTED THE VEHICLE. I FOUND THAT LEFT THE REAR WHEEL OF THE CAR; COME OUT OF THE VEHICLE. WHEEL LOCKS AND AXLE BAR OF THE TIRE CUT OFF AND BROKEN. THIS CAUSED FLIPPING OF THE VEHICLE.

NHTSA complaint #11221207 — an unverified report by a vehicle owner.

at 22,851 miles Annandale, VA Crash

SERVICE BRAKES

VACUUM PUMP DETERIORATION OR FAILURE CAUSED REDUCED STOPPING OF VEHICLE. BACKED UP VEHICLE IN DRIVEWAY AND COULD NOT STOP UNTIL I PUMPED BRAKE PETAL SEVERAL TIMES. AND FINALLY STOPPED. PLACED VEHICLE IN NEUTRAL AND SET HAND BRAKE. I CHECKED ACCELERATOR AND STOP PETALS FOR OBSTRUCTION AND FOUND NONE. PLACED VEHICLE IN DRIVE AND SLOWLY MOVED FORWARD. APPLIED BRAKES ABOUT TEN FOOT FROM WALL AND VEHICLE STRUCT BRICK WALL BETWEEN GARAGES. COULD NOT STOP VEHICLE WITH THE BRAKE APPLIED. DAMAGE TO GARAGE $14,940 AND VEHICLE $4,984.

NHTSA complaint #11219769 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

at 113,000 miles Santa Ana, CA

SUSPENSION

The contact owns a 2016 Cadillac Escalade ESV. The contact stated while driving at an undisclosed speed, the contact heard an abnormal sound coming from underneath the vehicle and the vehicle was vibrating abnormally. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 113,000.

NHTSA complaint #11663079 — an unverified report by a vehicle owner.

at 80,200 miles Chino, CA

SUSPENSION

The contact owns a 2016 Cadillac Escalade ESV. The contact stated that while driving at an undisclosed speed, the vehicle made an abnormal sound. The vehicle was taken to the dealer however, no failure was found. The contact stated that the failure recurred. The contact stated that while driving at an undisclosed speed, the vehicle made an abnormal sound worsened and the battery drained immediately. The vehicle was towed to a second dealer Penske Buick GMC Of Cerritos (18400 Studebaker Rd, Cerritos, CA 90703) who informed the contact that the vehicle experienced suspension failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,200.

NHTSA complaint #11519461 — an unverified report by a vehicle owner.

at 71,695 miles Atlanta, GA

SUSPENSION:FRONT:CONTROL ARM:UPPER ARM

The contact owns a 2016 Cadillac Escalade ESV. The contact stated while driving 30 MPH, the contact heard an abnormal sound coming from underneath the vehicle. The contact was able to drive the vehicle home. The vehicle was towed to the dealer and the dealer stated that the passenger's side rear upper control arms had separated from the vehicle and that the vehicle was not included in NHTSA Campaign Number: 16V256000 (Suspension). The vehicle was repaired. The manufacturer was contacted but no assistance was provided. The failure mileage was 71,695.

NHTSA complaint #11516890 — an unverified report by a vehicle owner.

at 45,200 miles Darnestown, MD Crash 2 injured

WHEELS

06/14/2019 I WAS DRIVING MY CADILLAC TO ESCALATE ESV TRAVELING FROM BALTIMORE TO WASHINGTON DC 95 SOUTH BAND. 12:04 PM MY VEHICLE FLIP OVER. I ALMOST LOST MY LIFE. AFTER THE ACCIDENT, I INSPECTED THE VEHICLE. I FOUND THAT LEFT THE REAR WHEEL OF THE CAR; COME OUT OF THE VEHICLE. WHEEL LOCKS AND AXLE BAR OF THE TIRE CUT OFF AND BROKEN. THIS CAUSED FLIPPING OF THE VEHICLE.

NHTSA complaint #11221207 — an unverified report by a vehicle owner.

at 45,200 miles Darnestown, MD Crash 2 injured

UNKNOWN OR OTHER

06/14/2019 I WAS DRIVING MY CADILLAC TO ESCALATE ESV TRAVELING FROM BALTIMORE TO WASHINGTON DC 95 SOUTH BAND. 12:04 PM MY VEHICLE FLIP OVER. I ALMOST LOST MY LIFE. AFTER THE ACCIDENT, I INSPECTED THE VEHICLE. I FOUND THAT LEFT THE REAR WHEEL OF THE CAR; COME OUT OF THE VEHICLE. WHEEL LOCKS AND AXLE BAR OF THE TIRE CUT OFF AND BROKEN. THIS CAUSED FLIPPING OF THE VEHICLE.

NHTSA complaint #11221207 — an unverified report by a vehicle owner.

at 45,200 miles Darnestown, MD Crash 2 injured

SUSPENSION

06/14/2019 I WAS DRIVING MY CADILLAC TO ESCALATE ESV TRAVELING FROM BALTIMORE TO WASHINGTON DC 95 SOUTH BAND. 12:04 PM MY VEHICLE FLIP OVER. I ALMOST LOST MY LIFE. AFTER THE ACCIDENT, I INSPECTED THE VEHICLE. I FOUND THAT LEFT THE REAR WHEEL OF THE CAR; COME OUT OF THE VEHICLE. WHEEL LOCKS AND AXLE BAR OF THE TIRE CUT OFF AND BROKEN. THIS CAUSED FLIPPING OF THE VEHICLE.

NHTSA complaint #11221207 — an unverified report by a vehicle owner.

at 22,851 miles Annandale, VA Crash

SERVICE BRAKES

VACUUM PUMP DETERIORATION OR FAILURE CAUSED REDUCED STOPPING OF VEHICLE. BACKED UP VEHICLE IN DRIVEWAY AND COULD NOT STOP UNTIL I PUMPED BRAKE PETAL SEVERAL TIMES. AND FINALLY STOPPED. PLACED VEHICLE IN NEUTRAL AND SET HAND BRAKE. I CHECKED ACCELERATOR AND STOP PETALS FOR OBSTRUCTION AND FOUND NONE. PLACED VEHICLE IN DRIVE AND SLOWLY MOVED FORWARD. APPLIED BRAKES ABOUT TEN FOOT FROM WALL AND VEHICLE STRUCT BRICK WALL BETWEEN GARAGES. COULD NOT STOP VEHICLE WITH THE BRAKE APPLIED. DAMAGE TO GARAGE $14,940 AND VEHICLE $4,984.

NHTSA complaint #11219769 — an unverified report by a vehicle owner.

Vista, CA

POWER TRAIN

THE TRANSMISSION HAS MULTIPLE MALFUNCTIONS. DELAYED SHIFTS, HARD SHIFTS BOTH WHEN SHIFTING UP OR DOWN, VERY LARGE CLUNK OR HARD SHIFT WHEN GOING FROM 2ND TO FIRST. VERY UNPLEASANT TRANSMISSION AND MULTIPLE WAYS. DEALER KEEPS TELLING ME THAT THE TRANSMISSION IS ADAPTIVE TO THE DRIVER AND IT NEEDS TO LEARN HABITS. I HAVE HAD THE VEHICLE FOR OVER A YEAR. SOUNDS LIKE A COP OUT TO ME. NOT VERY HAPPY WITH GM!

NHTSA complaint #11218272 — an unverified report by a vehicle owner.

Glen Oaks, NY

SUSPENSION

..............

NHTSA complaint #11183583 — an unverified report by a vehicle owner.

at 50,000 miles Arlington, VA

POWER TRAIN

TRANSMISSION STARTED SLIPPING AT 50K MILES. SINCE I AM IN THE TRANSPORTATION SERVICE INDUSTRY, I KNOW MANY PEOPLE THAT HAVE TRANSMISSION ISSUES ON ESCALADES.

NHTSA complaint #11175833 — an unverified report by a vehicle owner.

at 37,000 miles Brunswick, MD

POWER TRAIN

SHUDDER / VIBRATION BETWEEN 45 - 65 MPH. CAUSE WAS TORQUE CONVERTER. 85 - 90% OF VIBRATION WAS MITIGATED. CONTINUE TO HAVE STEADY VIBRATIONS 65 -70MPH AND ABOVE. DEALER ALSO INSTALLED NEW TIRES / WHEELS AND I HAVE HAD A ROAD FORCE BALANCE.

NHTSA complaint #11133497 — an unverified report by a vehicle owner.

at 37,000 miles Brunswick, MD

UNKNOWN OR OTHER

SHUDDER / VIBRATION BETWEEN 45 - 65 MPH. CAUSE WAS TORQUE CONVERTER. 85 - 90% OF VIBRATION WAS MITIGATED. CONTINUE TO HAVE STEADY VIBRATIONS 65 -70MPH AND ABOVE. DEALER ALSO INSTALLED NEW TIRES / WHEELS AND I HAVE HAD A ROAD FORCE BALANCE.

NHTSA complaint #11133497 — an unverified report by a vehicle owner.

at 37,000 miles Brunswick, MD

SUSPENSION

SHUDDER / VIBRATION BETWEEN 45 - 65 MPH. CAUSE WAS TORQUE CONVERTER. 85 - 90% OF VIBRATION WAS MITIGATED. CONTINUE TO HAVE STEADY VIBRATIONS 65 -70MPH AND ABOVE. DEALER ALSO INSTALLED NEW TIRES / WHEELS AND I HAVE HAD A ROAD FORCE BALANCE.

NHTSA complaint #11133497 — an unverified report by a vehicle owner.

at 16,850 miles Jasper, GA

POWER TRAIN

FROM A COLD START, WHEN TAKING VEHICLE OUT OF PARK AND INTO REVERSE, THE VEHICLE WILL SURGE OR BUCK PRIOR TO APPLYING THE ACCELERATOR. THIS HAPPENS ABOUT 1/4 OF THE DRIVE TIME. WHEN ACCELERATING AND THEN COMING TO A COAST AND BACK TO ACCELERATING, THE CAR WILL BUCK. THIS HAPPENS ABOUT 1/2 OF THE DRIVE TIME. FROM A COLD START, REVERSE, DRIVE, ACCELERATE TO 1MPH WHILE MAKING A SLIGHT RIGHT TURN OUT OF MY DRIVEWAY, THE VEHICLE BUCKS. THIS HAPPENS ABOUT 3/4 OF THE DRIVE TIME.

NHTSA complaint #11131927 — an unverified report by a vehicle owner.

at 15,462 miles Union City, CA

ELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2016 CADILLAC ESCALADE ESV. THE CONTACT STATED THAT THE FRONT AND REAR COLLISION SENSORS PROVIDED INCORRECT INFORMATION. THE CONTACT STATED THAT FALSE WARNINGS PROVIDED BY THE SENSORS SIGNALED AN IMMINENT CRASH WHEN THERE WERE NO VEHICLES IN CLOSE PROXIMITY. THE VEHICLE WAS TAKEN TO FREMONT CADILLAC (5939 AUTO MALL PKWY, FREMONT, CA 94538, (510) 686-8969) WHERE IT WAS DIAGNOSED THAT THE SENSORS NEEDED TO BE RE-CALIBRATED AND THE WIRING HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED THREE TIMES, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 15,462.

NHTSA complaint #11121958 — an unverified report by a vehicle owner.

at 49,540 miles NEW Hyde Park, NY

SUSPENSION

FRONT RIGHT AND LEFT UPPER CONTROL ARMS ARE BAD AND EATING MY TIRES FROM INSIDE. I WENT TO GET MY ALIGNMENT DONE BUT MY MECHANIC TOLD ME THE FRONT RIGHT AND LEFT UPPER CONTROL ARMS ARE BAD AND HE CAN NOT DO THE ALIGNMENT AND THEN I WENT TO THE CADILLAC DEALERSHIP BUT THEY SAID EVERYTHING IS GOOD BECAUSE ON THAT TIME I ALREADY HAD 49,540 MILES ON THE VEHICLE AND THEY ARE WAITING FOR THE 50000 MILES SO THEY CAN TELL ME YOU ARE OUT OF WARRANTY AND YOU HAVE TO PAY FOR THAT.

NHTSA complaint #11082368 — an unverified report by a vehicle owner.

at 10,000 miles Asheville, NC

ELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2016 CADILLAC ESCALADE ESV. SEVERAL TIMES, WHILE DRIVING VARIOUS SPEEDS, THE INSTRUMENT CLUSTER FAILED. THE VEHICLE WAS TAKEN TO HARRYS ON THE HILL (819 PATTON AVE, ASHEVILLE, NC 28806, (828) 252-3821) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE CONTACT STATED THAT THE FAILURE BEGAN AFTER A MODULE BEHIND THE DASHBOARD WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.

NHTSA complaint #11074232 — an unverified report by a vehicle owner.

at 10,000 miles Littleton, CO

UNKNOWN OR OTHER

ALMOST EVERY VEHICLE THAT HAS A KEY FOB WILL SHIFT INTO PARK AND SHUTOFF THE ENGINE IF YOU ARE STOPPED AND PRESS THE ENGINE STOP BUTTON. MY CAR DOES NOT AND I HAVE EXITED MY CAR ON 3 OCCASIONS THINKING IT WAS SHUT OFF (ENGINE IS TOO QUIET) AND MY CAR STARTED DRIVING AWAY WITH NO ONE AT THE WHEEL. THE WORST TIME IS WHEN I PULLED OVER TO HELP A STRANDED MOTORIST AND MY CAR TOOK OFF ACROSS A BUSY INTERSECTION - LUCKILY ANOTHER MOTORIST GOT OUT OF THEIR CAR AND STOPPED MY CAR - AVERTING A MASSIVE ACCIDENT. THIS IS A DEATH MACHINE WAITING FOR A VICTIM. GM PLEASE CORRECT THIS.

NHTSA complaint #11016153 — an unverified report by a vehicle owner.

at 5,590 miles Laredo, TX

POWER TRAIN

THE GEARS SHIFT ABRUPTLY. WHEN TAKING OFF THE GEARS WILL SHIFT HARD THAT IT FEELS AS IF SOMETHING HEAVY IS DROPPING IN THE ENGINE. TOOK VEHICLE TO DEALERSHIP THREE TIMES WITH SAME PROBLEM. TOMORROW WILL BE FOURTH TIME WITH SAME ABRUPT SHIFTING PROBLEM FOR A TOTAL OF 4 TIMES. AFTER DEALERSHIP TRIES TO FIX IT IT OPERATES WELL FOR ABOUT TWO TO THREE MONTHS AND THEN THE PROBLEM STARTS AGAIN. ALSO, THE VEHICLE HAS LOST ALL POWER TWICE NOW, BATTERY DEAD, DEAD, DEAD. WHEN ATTEMPTING TO TURN ON THE LIGHTS BLINK QUICKLY, MULTIPLE TIMES BUT IT DOES NOT HAVE ENOUGH POWER TO TURN ON. THIS ESCALADE WAS 94,000 TOTAL AND IT IS NOT A QUALITY VEHICLE! ROUGH RIDE WITH TRANSMISSION KICKING IN SO ROUGH!!!

NHTSA complaint #10956879 — an unverified report by a vehicle owner.

at 5,590 miles Laredo, TX

ELECTRICAL SYSTEM

THE GEARS SHIFT ABRUPTLY. WHEN TAKING OFF THE GEARS WILL SHIFT HARD THAT IT FEELS AS IF SOMETHING HEAVY IS DROPPING IN THE ENGINE. TOOK VEHICLE TO DEALERSHIP THREE TIMES WITH SAME PROBLEM. TOMORROW WILL BE FOURTH TIME WITH SAME ABRUPT SHIFTING PROBLEM FOR A TOTAL OF 4 TIMES. AFTER DEALERSHIP TRIES TO FIX IT IT OPERATES WELL FOR ABOUT TWO TO THREE MONTHS AND THEN THE PROBLEM STARTS AGAIN. ALSO, THE VEHICLE HAS LOST ALL POWER TWICE NOW, BATTERY DEAD, DEAD, DEAD. WHEN ATTEMPTING TO TURN ON THE LIGHTS BLINK QUICKLY, MULTIPLE TIMES BUT IT DOES NOT HAVE ENOUGH POWER TO TURN ON. THIS ESCALADE WAS 94,000 TOTAL AND IT IS NOT A QUALITY VEHICLE! ROUGH RIDE WITH TRANSMISSION KICKING IN SO ROUGH!!!

NHTSA complaint #10956879 — an unverified report by a vehicle owner.