Owners have filed 83 complaints
about the 2007 Cadillac Escalade ESV with NHTSA between 2006 and 2019.
The largest single group is the airbags.
Across this model's run it ranks 1 of 19 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 100
Against the median year of the Cadillac Escalade ESV. 50 means typical for this
model; 100 means roughly double.
Severity — 100
19.3% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 85
50% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 2007 compares with every other Cadillac Escalade ESV
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
2130.0%
1,000 – 9,999 miles
1217.1%
10,000 – 24,999 miles
22.9%
25,000 – 49,999 miles
11.4%
50,000 – 74,999 miles
1217.1%
75,000 – 99,999 miles
68.6%
100,000 – 149,999 miles
1014.3%
150,000+ miles
68.6%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Aug 2006peak 17Jun 2019
NHTSA investigations into the 2007 Cadillac Escalade ESV
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.C...
EA08010Opened 12 Jun 2008Closed 8 Sep 2008ELECTRICAL SYSTEM:12V/24V/48V BATTERY
NON-CRASH ENGINE COMPARTMENT FIRES
IN A LETTER DATED AUGUST 27, 2008, GENERAL MOTORS CORP. (GM) NOTIFIED NHTSA THAT IT WILL CONDUCT A SAFETY RECALL (NHTSA RECALL NUMBER 08V-441) TO ADDRESS A SAFETY RELATEDDEFECT THAT CAN RESULT IN ENGINE COMPARTMENT FIRE IN APPROXIMATELY 850,000 VEHICLES EQUIPPED WITH A HEATED WINDSHIELD WASHER FLUID OPTION.THE SUBJECT VEHICLES OF THIS INVESTIGATION COMPRISE OVER THREE-QUARTERS OF THE RECALL POPULATION. ACCORDING TO GM, A SHORT CIRCUIT ON THE PRINTED CIRCUIT BOARD FOR THE WINDSHIELD WASHER FLUID HEATER MODULE MAY OVERHEAT THE CONTROL-CIRCUIT GROUND WIRE. THIS MAY CAUSE OTHER ELECTRICAL FEATURES...
PE08010Opened 4 Feb 2008Closed 12 Jun 2008ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
NON-CRASH ENGINE COMPARTMENT FIRES
IN RESPONSE TO AN INFORMATION REQUEST LETTER SENT BY THE OFFICE OF DEFECTS INVESTIGATION(ODI) DURING PRELIMINARY EVALUATION PE08-010, GM PROVIDED ODI WITH 41 ALLEGATIONS OF NON-CRASH ENGINE COMPARTMENT FIRES INCLUDING 16 ALLEGATIONS OF FIRES ORIGINATING WITH THE IGNITION IN THE OFF POSITION.ONE OF THE FIRES WAS DETERMINED TO BE CAUSED BY AN ARSON EVENT.ODI HAS ALSO RECEIVED 5 REPORTS, 4 OF WHICH ARE OF DUPLICATIVE OF REPORTS PROVIDED BY GM, ALLEGING NON-CRASH ENGINE COMPARTMENT FIRES IN THE SUBJECT VEHICLES.IN TOTAL, ODI IS AWARE OF 41 NON-CRASHENGINE COMPARTMENT FIRES IN THE SUBJECT VEHICLES...
Recalls on the 2007 Cadillac Escalade ESV
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
21V050000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
General Motors, LLC (GM) is recalling certain 2007-2011 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL, and 2009-2011 Chevrolet Silverado 2500, Silverado 3500, GMC Sierra 2500 and Sierra 3500 vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2007-2008 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
21V052000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
General Motors, LLC (GM) is recalling certain 2009 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Additionally, GM is recalling certain 2007-2008 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
10V240000
ELECTRICAL SYSTEM
GM IS RECALLING CERTAIN MODEL YEAR 2006-2009 BUICK, LUCERNE; CADILLAC DTS; HUMMER H2; MODEL YEAR 2008-2009 BUICK ENCLAVE; CADILLAC CTS; MODEL YEAR 2007-2009 CADILLAC ESCALADE, ESCALADE ESV, ESCALADE EXT; CHEVROLET AVALANCHE, SILVERADO, SUBURBAN, TAHOE; GMC ACADIA, SIERRA, YUKON, YUKON XL; SATURN OUTLOOK; AND MODEL YEAR 2009 CHEVROLET TRAVERSE VEHICLES EQUIPPED WITH A HEATED WASHER FLUID SYSTEM (HWFS). A RECALL WAS IMPLEMENTED IN 2008 TO ADD A FUSE TO THE CONTROL CIRCUIT HARNESS TO ADDRESS THE POTENTIAL CONSEQUENCES OF A PRINTED CIRCUIT BOARD (PCB) ELECTRICAL SHORT. HOWEVER, THERE HAVE BEEN NEW REPORTS OF THERMAL INCIDENTS ON HWFS MODULES AFTER THIS IMPROVEMENT WAS INSTALLED. THESE INCIDENTS RESULTED FROM A NEW FAILURE MODE ATTRIBUTED TO THE DEVICE'S THERMAL PROTECTION FEATURE. THE SIGNIFICANCE VARIES FROM MINOR DISTORTION TO CONSIDERABLE MELTING OF THE PLASTIC AROUND THE HWFS FLUID CHAMBER.
Risk: IT IS POSSIBLE FOR THE HEATED WASHER MODULE TO IGNITE AND A FIRE MAY OCCUR.
08V441000
ELECTRICAL SYSTEM
GM IS RECALLING 857,735 MY 2006-2008 BUICK LUCERNE; CADILLAC DTS; HUMMER H2; MY 2007-2008 CADILLAC ESCALADE, ESCALADE ESV, ESCALADE EXT; CHEVROLET AVALANCHE, SILVERADO, SUBURBAN, TAHOE; GMC ACADIA, SIERRA, YUKON, YUKON XL, SATURN OUTLOOK; AND MY 2008 BUICK ENCLAVE VEHICLES EQUIPPED WITH A HEATED WIPER WASHER FLUID SYSTEM. A SHORT CIRCUIT ON THE PRINTED CIRCUIT BOARD FOR THE WASHER FLUID HEATER MAY OVERHEAT THE CONTROL-CIRCUIT GROUND WIRE.
Risk: THIS MAY CAUSE OTHER ELECTRICAL FEATURES TO MALFUNCTION, CREATE AN ODOR, OR CAUSE SMOKE INCREASING THE RISK OF A FIRE.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 2021026101,593 units in Canada
Airbag
Issue: Long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, may eventually degrade the propellant contained in the passenger-front airbag. This could cause the airbag to deploy with more force than normal. If the airbag inflator ruptures, fragments could be propelled toward vehicle occupants or cause damage to the airbag assembly, preventing its proper function. Note: For 2009 models listed, this recall only affects vehicles that were imported into Canada, and were originally sold or ever registered in certain areas of the United States that experience high or moderate levels of heat and humidity. Safety Risk: If the vehicle is involved in a crash requiring an airbag deployment, the airbag inflator could rupture and create a risk of injury. Corrective Action: General Motors will notify owners by mail and instruct you to take your vehicle to a dealer to replace the passenger-front airbag. Note: The Canadian climate results in the propellant degrading slowly. This recall is being conducted as a precaution to address future risk. It is expected that all airbag inflators will be replaced before their function would be affected.
Recall 20205919,660 units in Canada
Airbag
Issue: Long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, may eventually degrade the propellant contained in the passenger-front airbag. This could cause the airbag to deploy with more force than normal. If the airbag inflator ruptures, fragments could be propelled toward vehicle occupants or cause damage to the airbag assembly, preventing its proper function. Note: This recall is for vehicles that were originally sold or ever registered in certain areas of the United States that experience high or moderate levels of heat and humidity, and that were subsequently imported into Canada. Affected states: American Samoa and the U.S. Virgin Islands, Alabama, Arizona, Arkansas, California, Delaware, District of Columbia, Florida, Georgia, Guam, Hawaii, Illinois, Indiana, Kansas, Kentucky, Louisiana, Maryland, Mississippi, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Puerto Rico, South Carolina, Tennessee, Texas, the Northern Mariana Islands (Saipan), Virginia and West Virginia. Safety Risk: If the vehicle is involved in a crash requiring an airbag deployment, the airbag inflator could rupture and create a risk of injury. Corrective Actions: General Motors will notify owners by mail and instruct you to take your vehicle to a dealer to replace the passenger-front airbag inflator. Note: This recall is being conducted as a precaution to address future risk. It is expected that all air
Recall 20194205,327 units in Canada
Other
Issue: This recall is for aftermarket replacement rear window glass produced by Vitro Automotriz. Certain rear window glass may not have been properly tempered. If the window breaks, the glass may separate into large pieces instead of very small ones. Note: This is a voluntary recall that is not being conducted under the requirements of the Motor Vehicle Safety Act. Safety Risk: Glass that breaks in to large pieces could create a risk of injury. Corrective Actions: The company will notify consumers by mail and instruct them to inspect the designation code marked on the rear window glass. Products affected by this recall have the designation “DOT 287” along with the lettering “VMR” (Replacement Market) and a date code that is before July 2019. This information is printed on the bottom corner of the glass. Consumers should contact Vitro's customer service at 1-412-995-6457 or argbacklites@vitro.com to arrange for replacement of the glass.
Recall 20163077,809 units in Canada
Airbag
This Safety Improvement Program was replaced by Transport Canada Recall No. 2020-591. General Motors Canada is conducting a voluntary Safety Improvement Program involving passenger airbag inflators in vehicles that were originally sold or ever registered in certain areas of the United States that experience high or moderate levels of heat and humidity, and that were subsequently imported into Canada. Dealers will replace the passenger inflator on affected vehicles. Owners who believe their vehicles may have been originally purchased or registered in the states listed below should contact a General Motors dealer. This action is not being conducted under the requirements of the Motor Vehicle Safety Act. Affected states: American Samoa and the U.S. Virgin Islands, Alabama, Arizona, Arkansas, California, Delaware, District of Columbia, Florida, Georgia, Guam, Hawaii, Illinois, Indiana, Kansas, Kentucky, Louisiana, Maryland, Mississippi, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Puerto Rico, South Carolina, Tennessee, Texas, the Northern Mariana Islands (Saipan), Virginia and West Virginia.
Recall 201018999,000 units in Canada
Accessories
On certain vehicles equipped with a Heated Washer Fluid System (HWFS), a short circuit on the printed circuit board for the washer fluid heater may overheat the control-circuit ground wire. A repair was implemented in a recall in 2008, however, there have been new reports of thermal incidents on heated washer fluid system modules after this improvement was installed. This situation may cause some minor distortion, but also could lead to melting of the plastic around the heated washer fluid system, or cause a fire. Correction: Dealers will permanently disable and remove the heated washer fluid module. An updated page will be provided and inserted in the Owner Manual to document the removal of the feature.
Recall 200831354,431 units in Canada
Other
On certain vehicles equipped with a heated washer fluid system, a short circuit on the printed circuit board for the washer fluid heater may overheat the control-circuit ground wire. This situation may cause other electrical features to malfunction which could cause smoke and in some cases a fire. Correction: Dealer will install a wire harness with an in-line fuse.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 70,000 milesOntario, OR3 injured1 killed
ELECTRICAL SYSTEM
FAULTY BEARINGS ON CAMSHAFT FAILING CAUSING INADEQUATE OIL PRESSURE RESULTING IN "LIMP MODE", SUBSEQUENTLY LEADING TO ENGINE FAILURE AND ILLUMINATION OF STABILITRAK, ABS AND PARKING ASSIST ICONS. "LIMP MODE" CUTS ENGINE OFF AND DRIVER LOSES ABILITY TO CONTROL THE VEHICLE, 1 FATALITY AND 3 INJURIES HAVE RESULTED BECAUSE OF THIS.
NHTSA complaint #11193019 — an unverified report by a vehicle owner.
at 70,000 milesOntario, OR3 injured1 killed
ENGINE
FAULTY BEARINGS ON CAMSHAFT FAILING CAUSING INADEQUATE OIL PRESSURE RESULTING IN "LIMP MODE", SUBSEQUENTLY LEADING TO ENGINE FAILURE AND ILLUMINATION OF STABILITRAK, ABS AND PARKING ASSIST ICONS. "LIMP MODE" CUTS ENGINE OFF AND DRIVER LOSES ABILITY TO CONTROL THE VEHICLE, 1 FATALITY AND 3 INJURIES HAVE RESULTED BECAUSE OF THIS.
NHTSA complaint #11193019 — an unverified report by a vehicle owner.
at 70,000 milesOntario, OR3 injured1 killed
ELECTRONIC STABILITY CONTROL (ESC)
FAULTY BEARINGS ON CAMSHAFT FAILING CAUSING INADEQUATE OIL PRESSURE RESULTING IN "LIMP MODE", SUBSEQUENTLY LEADING TO ENGINE FAILURE AND ILLUMINATION OF STABILITRAK, ABS AND PARKING ASSIST ICONS. "LIMP MODE" CUTS ENGINE OFF AND DRIVER LOSES ABILITY TO CONTROL THE VEHICLE, 1 FATALITY AND 3 INJURIES HAVE RESULTED BECAUSE OF THIS.
NHTSA complaint #11193019 — an unverified report by a vehicle owner.
at 55,000 milesLake Forest, CACrash3 injured
SEATS
TAKARA RECALL: IN 2015 MY CADILLAC ESCALADE WAS INVOLVED IN A MOTOR VEHICLE ACCIDENT IN WHICH THE AIRBAG DEPLOYED AND EXPLODED WITH A BUNCH OF SMOKE AND AWFUL SMELL IN THE AIR AND SOME DEBRIS. THE VEHICLE WAS IN MOTION IN HIT A MIDSIZE HONDA ACCORD HEAD ON. I WAS TRAVELING STRAIGHT ON A CITY STREET. I WAS FAULTED SINCE I WAS REACHING FOR MY GPS NAVIGATION DEVICE THAT HAD FALLEN ON THE FLOOR. THE CAUSE FOR THE MALFUNCTION TO ME IS UNKNOWN. I WAS DEFINITELY INJURED IN THE ACCIDENT BUT I ONLY HAD LIABILITY INSURANCE AT THE TIME AND IT ONLY COVERED THE OTHER PARTY SINCE I WAS FAULTED. RECALL DATE:MAY 27, 2016 MANUFACTURER RECALL NUMBER:2049151
NHTSA complaint #11122189 — an unverified report by a vehicle owner.
at 55,000 milesLake Forest, CACrash3 injured
SEAT BELTS
TAKARA RECALL: IN 2015 MY CADILLAC ESCALADE WAS INVOLVED IN A MOTOR VEHICLE ACCIDENT IN WHICH THE AIRBAG DEPLOYED AND EXPLODED WITH A BUNCH OF SMOKE AND AWFUL SMELL IN THE AIR AND SOME DEBRIS. THE VEHICLE WAS IN MOTION IN HIT A MIDSIZE HONDA ACCORD HEAD ON. I WAS TRAVELING STRAIGHT ON A CITY STREET. I WAS FAULTED SINCE I WAS REACHING FOR MY GPS NAVIGATION DEVICE THAT HAD FALLEN ON THE FLOOR. THE CAUSE FOR THE MALFUNCTION TO ME IS UNKNOWN. I WAS DEFINITELY INJURED IN THE ACCIDENT BUT I ONLY HAD LIABILITY INSURANCE AT THE TIME AND IT ONLY COVERED THE OTHER PARTY SINCE I WAS FAULTED. RECALL DATE:MAY 27, 2016 MANUFACTURER RECALL NUMBER:2049151
NHTSA complaint #11122189 — an unverified report by a vehicle owner.
at 55,000 milesLake Forest, CACrash3 injured
AIR BAGS
TAKARA RECALL: IN 2015 MY CADILLAC ESCALADE WAS INVOLVED IN A MOTOR VEHICLE ACCIDENT IN WHICH THE AIRBAG DEPLOYED AND EXPLODED WITH A BUNCH OF SMOKE AND AWFUL SMELL IN THE AIR AND SOME DEBRIS. THE VEHICLE WAS IN MOTION IN HIT A MIDSIZE HONDA ACCORD HEAD ON. I WAS TRAVELING STRAIGHT ON A CITY STREET. I WAS FAULTED SINCE I WAS REACHING FOR MY GPS NAVIGATION DEVICE THAT HAD FALLEN ON THE FLOOR. THE CAUSE FOR THE MALFUNCTION TO ME IS UNKNOWN. I WAS DEFINITELY INJURED IN THE ACCIDENT BUT I ONLY HAD LIABILITY INSURANCE AT THE TIME AND IT ONLY COVERED THE OTHER PARTY SINCE I WAS FAULTED. RECALL DATE:MAY 27, 2016 MANUFACTURER RECALL NUMBER:2049151
NHTSA complaint #11122189 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
SAN Diego, CA
SEATS
AIRBAG LIGHT CAME ON WHILE WE TOOK A TRIP TO BIG BEAR WITH FRIENDS, TECHNICIAN DISCOVERED THE CONNECTORS UNDER THE FRONT PASSENGER SEAT WERE MELTED, GOT THE CONNECTORS CHANGED, AIRBAG MODULE REPLACED, AIRBAG LIGHT IS STILL ON. I OWN A RENTAL COMPANY AND I'M NOT ABLE TO RENT THE VEHICLE DUE TO THE PASSENGER AIRBAG RECALL FOR THE PAST YEAR, AND GM WON'T DO ANYTHING ABOUT IT. THIS RECALL NEEDS TO BE PERFORMED.
NHTSA complaint #11220810 — an unverified report by a vehicle owner.
SAN Diego, CA
AIR BAGS
AIRBAG LIGHT CAME ON WHILE WE TOOK A TRIP TO BIG BEAR WITH FRIENDS, TECHNICIAN DISCOVERED THE CONNECTORS UNDER THE FRONT PASSENGER SEAT WERE MELTED, GOT THE CONNECTORS CHANGED, AIRBAG MODULE REPLACED, AIRBAG LIGHT IS STILL ON. I OWN A RENTAL COMPANY AND I'M NOT ABLE TO RENT THE VEHICLE DUE TO THE PASSENGER AIRBAG RECALL FOR THE PAST YEAR, AND GM WON'T DO ANYTHING ABOUT IT. THIS RECALL NEEDS TO BE PERFORMED.
NHTSA complaint #11220810 — an unverified report by a vehicle owner.
at 70,000 milesOntario, OR3 injured1 killed
ELECTRICAL SYSTEM
FAULTY BEARINGS ON CAMSHAFT FAILING CAUSING INADEQUATE OIL PRESSURE RESULTING IN "LIMP MODE", SUBSEQUENTLY LEADING TO ENGINE FAILURE AND ILLUMINATION OF STABILITRAK, ABS AND PARKING ASSIST ICONS. "LIMP MODE" CUTS ENGINE OFF AND DRIVER LOSES ABILITY TO CONTROL THE VEHICLE, 1 FATALITY AND 3 INJURIES HAVE RESULTED BECAUSE OF THIS.
NHTSA complaint #11193019 — an unverified report by a vehicle owner.
at 70,000 milesOntario, OR3 injured1 killed
ENGINE
FAULTY BEARINGS ON CAMSHAFT FAILING CAUSING INADEQUATE OIL PRESSURE RESULTING IN "LIMP MODE", SUBSEQUENTLY LEADING TO ENGINE FAILURE AND ILLUMINATION OF STABILITRAK, ABS AND PARKING ASSIST ICONS. "LIMP MODE" CUTS ENGINE OFF AND DRIVER LOSES ABILITY TO CONTROL THE VEHICLE, 1 FATALITY AND 3 INJURIES HAVE RESULTED BECAUSE OF THIS.
NHTSA complaint #11193019 — an unverified report by a vehicle owner.
at 70,000 milesOntario, OR3 injured1 killed
ELECTRONIC STABILITY CONTROL (ESC)
FAULTY BEARINGS ON CAMSHAFT FAILING CAUSING INADEQUATE OIL PRESSURE RESULTING IN "LIMP MODE", SUBSEQUENTLY LEADING TO ENGINE FAILURE AND ILLUMINATION OF STABILITRAK, ABS AND PARKING ASSIST ICONS. "LIMP MODE" CUTS ENGINE OFF AND DRIVER LOSES ABILITY TO CONTROL THE VEHICLE, 1 FATALITY AND 3 INJURIES HAVE RESULTED BECAUSE OF THIS.
NHTSA complaint #11193019 — an unverified report by a vehicle owner.
at 10,103 milesCleveland, TN
AIR BAGS
WAITING TO GET AIRBAGS TO GET PART TO FIX SINCE 2007 AND NO HELP TO SOLVE ISSUE SINCE MAY 2016, WHEN IT WAS RECALLED AND THEY WILL NOT GIVE ME A DISCOUNT TO GET A DIFFERENT SUV OR FIX THE AIR BAG.
NHTSA complaint #11171203 — an unverified report by a vehicle owner.
Cleveland, TN
AIR BAGS
TAKATA AIRBAGS, WAITING FOR YEARS NOW TO GET REPLACE. WILL NOT HELP ME SOLVE THIS ISSUE. CALLED 4 TIMES ABOUT REPLACEMENT PARTS AND TELL ME THERE IS NOTHING WRONG WITH THEM.
NHTSA complaint #11171205 — an unverified report by a vehicle owner.
at 84,000 milesFranksville, WI
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 CADILLAC ESCALADE ESV. WHILE OPERATING THE VEHICLE, THE AIR BAG SENSOR REMAINED ILLUMINATED AND "SERVICE AIR BAG" WAS DISPLAYED. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER (CREST CADILLAC, 12800 WEST CAPITAL DR, BROOKSVILLE, WI) WERE NOTIFIED OF THE FAILURE. THE CONTACT STATED THAT HE RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) IN JUNE OF 2016. THE CONTACT WAS INFORMED THAT THE PARTS TO REPAIR THE FAILURE WERE NOT AVAILABLE. THE FAILURE MILEAGE WAS 84,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #11160509 — an unverified report by a vehicle owner.
at 160,000 milesRED Lake, MN
ENGINE
I HAVE THE "SERVICE TRACTION CONTROL" , "STABILITRAK", "LOW OIL PRESSURE" LIGHTS KEEP COMING ON AND ENGINE IS CONSUMING QUITE A LARGE AMOUNT OF OIL AND IS NOW KNOCKING. AFTER ELIMINATING OTHER AREAS, THE MECHANIC HAS CAME TO A CONCLUSION THAT THE KNOCKING IS FROM THE RESULT OF A FAULTY PUSH ROD. I BELIEVE THAT I AM THE 3RD OWNER OF THE VEHICLE AND THE VEHICLE CURRENTLY HAS 160,000+ MILES. I AM A [XXX] DRIVER WITH 4 JUVENILE CHILDREN AND USE THE CADILLAC PRIMARILY FOR FAMILY TRIPS AS I HAVE A COMPANY VEHICLE TO COMMUTE TO AND FROM WORK. SOME OF THE REVIEWS THAT I HAVE READ ABOUT THE ENGINE SAY THAT THE ENGINE IS DESIGNED FOR HIGH PERFORMANCE AND LONGEVITY. AND EVEN THOUGH THE MILES THAT ARE CURRENTLY GETTING HIGH, I DON'T THINK THAT THIS ENGINE HAS ACHIEVED IT. THE WARNING LIGHTS THAT I HAVE LISTED HAVE ONLY CAME ON WHEN THE VEHICLE WAS IN MOTION. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #11130438 — an unverified report by a vehicle owner.
at 160,000 milesRED Lake, MN
ELECTRONIC STABILITY CONTROL (ESC)
I HAVE THE "SERVICE TRACTION CONTROL" , "STABILITRAK", "LOW OIL PRESSURE" LIGHTS KEEP COMING ON AND ENGINE IS CONSUMING QUITE A LARGE AMOUNT OF OIL AND IS NOW KNOCKING. AFTER ELIMINATING OTHER AREAS, THE MECHANIC HAS CAME TO A CONCLUSION THAT THE KNOCKING IS FROM THE RESULT OF A FAULTY PUSH ROD. I BELIEVE THAT I AM THE 3RD OWNER OF THE VEHICLE AND THE VEHICLE CURRENTLY HAS 160,000+ MILES. I AM A [XXX] DRIVER WITH 4 JUVENILE CHILDREN AND USE THE CADILLAC PRIMARILY FOR FAMILY TRIPS AS I HAVE A COMPANY VEHICLE TO COMMUTE TO AND FROM WORK. SOME OF THE REVIEWS THAT I HAVE READ ABOUT THE ENGINE SAY THAT THE ENGINE IS DESIGNED FOR HIGH PERFORMANCE AND LONGEVITY. AND EVEN THOUGH THE MILES THAT ARE CURRENTLY GETTING HIGH, I DON'T THINK THAT THIS ENGINE HAS ACHIEVED IT. THE WARNING LIGHTS THAT I HAVE LISTED HAVE ONLY CAME ON WHEN THE VEHICLE WAS IN MOTION. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #11130438 — an unverified report by a vehicle owner.
Lisbon, OH
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 CADILLAC ESCALADE ESV. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (LAVERY CADILLAC, 1096 W STATE ST, ALLIANCE, OH 44601, (330)-823-1102) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT TO CALL NHTSA TO FILE A COMPLAINT. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. **TR THE ORIGINAL GM-CADILLAC NOTICE WE RECEIVED IF DATED JULY 2016. RECALL #49151. IF THIS PROBLEM IS A DANGER, I WOULD HAVE HOPED THE PROBLEM WOULD HAVE BEEN RESOLVED BY NOW. THIS IS 2 YEARS AND 3 MONTHS LATER. WE DO DRIVE THE VEHICLE AND WOULD PREFER NOT TO BE INCLUDED IN A CRASH!! UPDATED 10/29/18
NHTSA complaint #11128411 — an unverified report by a vehicle owner.
at 55,000 milesLake Forest, CACrash3 injured
SEATS
TAKARA RECALL: IN 2015 MY CADILLAC ESCALADE WAS INVOLVED IN A MOTOR VEHICLE ACCIDENT IN WHICH THE AIRBAG DEPLOYED AND EXPLODED WITH A BUNCH OF SMOKE AND AWFUL SMELL IN THE AIR AND SOME DEBRIS. THE VEHICLE WAS IN MOTION IN HIT A MIDSIZE HONDA ACCORD HEAD ON. I WAS TRAVELING STRAIGHT ON A CITY STREET. I WAS FAULTED SINCE I WAS REACHING FOR MY GPS NAVIGATION DEVICE THAT HAD FALLEN ON THE FLOOR. THE CAUSE FOR THE MALFUNCTION TO ME IS UNKNOWN. I WAS DEFINITELY INJURED IN THE ACCIDENT BUT I ONLY HAD LIABILITY INSURANCE AT THE TIME AND IT ONLY COVERED THE OTHER PARTY SINCE I WAS FAULTED. RECALL DATE:MAY 27, 2016 MANUFACTURER RECALL NUMBER:2049151
NHTSA complaint #11122189 — an unverified report by a vehicle owner.
at 55,000 milesLake Forest, CACrash3 injured
SEAT BELTS
TAKARA RECALL: IN 2015 MY CADILLAC ESCALADE WAS INVOLVED IN A MOTOR VEHICLE ACCIDENT IN WHICH THE AIRBAG DEPLOYED AND EXPLODED WITH A BUNCH OF SMOKE AND AWFUL SMELL IN THE AIR AND SOME DEBRIS. THE VEHICLE WAS IN MOTION IN HIT A MIDSIZE HONDA ACCORD HEAD ON. I WAS TRAVELING STRAIGHT ON A CITY STREET. I WAS FAULTED SINCE I WAS REACHING FOR MY GPS NAVIGATION DEVICE THAT HAD FALLEN ON THE FLOOR. THE CAUSE FOR THE MALFUNCTION TO ME IS UNKNOWN. I WAS DEFINITELY INJURED IN THE ACCIDENT BUT I ONLY HAD LIABILITY INSURANCE AT THE TIME AND IT ONLY COVERED THE OTHER PARTY SINCE I WAS FAULTED. RECALL DATE:MAY 27, 2016 MANUFACTURER RECALL NUMBER:2049151
NHTSA complaint #11122189 — an unverified report by a vehicle owner.
at 55,000 milesLake Forest, CACrash3 injured
AIR BAGS
TAKARA RECALL: IN 2015 MY CADILLAC ESCALADE WAS INVOLVED IN A MOTOR VEHICLE ACCIDENT IN WHICH THE AIRBAG DEPLOYED AND EXPLODED WITH A BUNCH OF SMOKE AND AWFUL SMELL IN THE AIR AND SOME DEBRIS. THE VEHICLE WAS IN MOTION IN HIT A MIDSIZE HONDA ACCORD HEAD ON. I WAS TRAVELING STRAIGHT ON A CITY STREET. I WAS FAULTED SINCE I WAS REACHING FOR MY GPS NAVIGATION DEVICE THAT HAD FALLEN ON THE FLOOR. THE CAUSE FOR THE MALFUNCTION TO ME IS UNKNOWN. I WAS DEFINITELY INJURED IN THE ACCIDENT BUT I ONLY HAD LIABILITY INSURANCE AT THE TIME AND IT ONLY COVERED THE OTHER PARTY SINCE I WAS FAULTED. RECALL DATE:MAY 27, 2016 MANUFACTURER RECALL NUMBER:2049151
NHTSA complaint #11122189 — an unverified report by a vehicle owner.
at 125,000 milesUpper Chichester, PA
UNKNOWN OR OTHER
TAKATA RECALL. SERVICE STABILATRAK CHECK ENGINE CODE P011 HAD EVERYTHING DONE AND NOW DEALER SAYS MUST REPLACE ENGINE. I HAVE REPLACED CAMSHAFT CRANKSHAFT AND ALSO THE S NOSES. STILL P011 CODE!!THIS IS A MAJOR ISSUE WITH THIS MODEL CAR OIL PRESSES ISSUES. THERE NEEDS TO BE A RECALL ON THIS VEHICLE!!I RECEIVED A RECALL NOTICE FOR THE AIR BAG IN SEPTEMBER 2016 I HAVE BEEN IN CONTACT WITH THE DEALER AND HAVE NO PARTS TO THE RECALL YET ALMOST 2 YEARS
NHTSA complaint #11098105 — an unverified report by a vehicle owner.
at 125,000 milesUpper Chichester, PA
ELECTRONIC STABILITY CONTROL (ESC)
TAKATA RECALL. SERVICE STABILATRAK CHECK ENGINE CODE P011 HAD EVERYTHING DONE AND NOW DEALER SAYS MUST REPLACE ENGINE. I HAVE REPLACED CAMSHAFT CRANKSHAFT AND ALSO THE S NOSES. STILL P011 CODE!!THIS IS A MAJOR ISSUE WITH THIS MODEL CAR OIL PRESSES ISSUES. THERE NEEDS TO BE A RECALL ON THIS VEHICLE!!I RECEIVED A RECALL NOTICE FOR THE AIR BAG IN SEPTEMBER 2016 I HAVE BEEN IN CONTACT WITH THE DEALER AND HAVE NO PARTS TO THE RECALL YET ALMOST 2 YEARS
NHTSA complaint #11098105 — an unverified report by a vehicle owner.
at 98,000 milesMurrieta, CA
AIR BAGS
TAKATA RECALL. IT'S BEEN 2 YEARS SINCE THE RECALL NOTIFICATION AND NO SOLUTION HAS BEEN OBTAINED. I'VE EXHAUSTED ALL EFFORTS TO RESOLVE THIS DANGEROUS RECALL. IN 2016 & 2017 I ATTEMPTED TO TRADE IN MY VEHICLE AT THE CADILLAC DEALERS. ACCORDING TO THE CADILLAC SALES PERSON, THEY ARE NOT TAKING ANY TRADE IN WITH THAT RECALL AND IF THEY DID IT WOULD BE AT A CONSIDERABLE VALUE REDUCTION. BASICALLY GIVING THE VEHICLE AWAY. I'M FORCED TO KEEP THIS DANGEROUS CAR AND IT'S BAD WORKMANSHIP.
NHTSA complaint #11091169 — an unverified report by a vehicle owner.
Albuquerque, NM
AIR BAGS
AIRBAGS HAVE BEEN RECALLED AND WE HAVE BEEN UNABLE TO GET IT FIXED AT THE DEALERSHIP AS THEY CONTINUE TO TELL US THAT THERE IS NO FIX. WE CAN NOT SELL THE VEHICLE AS THEIR IS AN ACTIVE RECALL ON IT CURRENTLY AND WE CAN NOT DRIVE IT AS IT DOESN'T FEEL SAFE.
NHTSA complaint #11062004 — an unverified report by a vehicle owner.
Albuquerque, NM
ELECTRONIC STABILITY CONTROL (ESC)
AIRBAGS HAVE BEEN RECALLED AND WE HAVE BEEN UNABLE TO GET IT FIXED AT THE DEALERSHIP AS THEY CONTINUE TO TELL US THAT THERE IS NO FIX. WE CAN NOT SELL THE VEHICLE AS THEIR IS AN ACTIVE RECALL ON IT CURRENTLY AND WE CAN NOT DRIVE IT AS IT DOESN'T FEEL SAFE.
NHTSA complaint #11062004 — an unverified report by a vehicle owner.
Phoenix, AZ
AIR BAGS
THE DEALER STATES THEY HAVE NO INFORMATION OR PARTS FOR THIS RECALL. EARNHARDT CADILLAC, 7901 E FRANK LLOYD WRIGHT BLVD, SCOTTSDALE, AZ 85260. I RECEIVED A NOTICE IN THE MAIL REGARDING THE CHAPTER 11 CASE NO. 17-11375 FOR TK HOLDINGS INC. ON THIS NOTICE, IT ADVISED TO FILE A COMPLAINT WITH YOU IF THE DEALER WAS UNABLE TO REPAIR. PLEASE ADVISE.
NHTSA complaint #11041168 — an unverified report by a vehicle owner.
SAN Antonio, TX
AIR BAGS
"TAKATA RECALL
NHTSA complaint #11040170 — an unverified report by a vehicle owner.
at 98,000 milesStevenson Ranch, CA
ENGINE
ABNORMALLY HIGH OIL CONSUMPTION: EVEN AFTER COMPLETING THE VALVE COVER REPLACEMENT AS RECOMMENDED IN THE GM TECHNICAL SERVICE BULLETIN 10-06-01-008M, THE HIGH OIL CONSUMPTION CONTINUES TO OCCUR. FROM FULL OIL LEVEL COMPLETED AT THE DEALERSHJP SERVICE CENTER TO THE POINT THAT THE COMPUTER SCREEN INDICATES "LOW OIL LEVEL", THE CAR HAD ONLY BEEN DRIVEN 1,000 MILES (VERIFIED BY GM SERVICE CENTER). AS AN SIDE, THE VEHICLE IS DRIVEN ABOUT 5,000 MILES PER YEAR AND IS SERVICED AND CARED FOR RELIGIOUSLY. THIS ISSUE WAS INITIALLY NOTICED IN 2012 AS WAS THOUGHT TO BE A NORMAL CHARACTERISTIC OF THE MAKE/MODEL. ONLY AFTER FURTHER RESEARCH INTO SIMILAR INSTANCES WITH THE SAME MAKE/MODEL AS REPORTED BY OTHER OWNERS, DID THIS BECOME A LARGER ISSUE. IT WAS THEN REPORTED TO GM RESULTING IN A CASE NUMBER BEING CREATED. THE NEXT MAINTENANCE STEP AS RECOMMENDED BY GM SERVICE CENTER IS TO REPLACE PISTONS AND RINGS.
NHTSA complaint #11014642 — an unverified report by a vehicle owner.
at 30 milesWest Point, NE
ENGINE
STALLING SOME TIMES IN STOP SIGN OR RED LIGHT NO CODES STABILYTRAK ON AND OFF
NHTSA complaint #10955710 — an unverified report by a vehicle owner.
at 30 milesWest Point, NE
ELECTRONIC STABILITY CONTROL (ESC)
STALLING SOME TIMES IN STOP SIGN OR RED LIGHT NO CODES STABILYTRAK ON AND OFF
NHTSA complaint #10955710 — an unverified report by a vehicle owner.
Pembroke Pines, FL
AIR BAGS
AIR BAGS RECALLED ABOUT A YEAR AGO AND STILL NOT FIXED.
NHTSA complaint #10948342 — an unverified report by a vehicle owner.