FaultScore

FaultScore report

1998 Cadillac Seville problems

Owners have filed 78 complaints about the 1998 Cadillac Seville with NHTSA between 1999 and 2017. The largest single group is the engine & cooling. Across this model's run it ranks 7 of 12 worst.

C

FaultScore 54/100

Higher is worse. Measured against the other years of the Cadillac Seville.

How this is worked out

The numbers

78

Complaints

4

Crashes reported

3

Fires reported

7

Injuries reported

78,600 mi

Median mileage at failure

Half of reported failures happened before this

0%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 52 vs 50 Severity 93 vs 50 Early failure 0 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 52
Against the median year of the Cadillac Seville. 50 means typical for this model; 100 means roughly double.
Severity — 93
17.9% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 0
0% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 1998 compares with every other Cadillac Seville

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 1998 Cadillac Seville

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Engine & Cooling 22 28.2%

0 crashes, 2 fires · median 78,600 mi

Steering 10 12.8%

1 crashes, 0 fires · median 65,000 mi

Windows, Mirrors & Wipers 6 7.7%

Median failure at 80,000 miles

Lights 6 7.7%
Suspension 6 7.7%

1 crashes, 0 fires · median 59,387 mi

Airbags 6 7.7%

1 crashes, 0 fires · median 600,000 mi

Seat Belts 4 5.1%

1 crashes, 0 fires · median 69,000 mi

Brakes 4 5.1%

Median failure at 56,212 miles

Electrical System 4 5.1%

0 crashes, 1 fires · median 110,000 mi

Equipment & Accessories 2 2.6%

Median failure at 48,775 miles

Fuel & Propulsion 2 2.6%

Median failure at 125,000 miles

Transmission & Drivetrain 2 2.6%
Other & Unspecified 1 1.3%

Median failure at 124,000 miles

Stability & Traction Control 1 1.3%

Median failure at 81,779 miles

Seats 1 1.3%
Tires 1 1.3%

Exactly what failed

NHTSA files every complaint against a named sub-assembly, not just a system. This is the difference between knowing it was "the engine" and knowing which part of it — the list to hand a mechanic.

Gasoline 8 25.0%
Engine 6 18.8%
Rack AND Pinion 4 12.5%
Headlights 4 12.5%
Rear 3 9.4%
Frontal 3 9.4%
Side/Window 2 6.3%
Alternator/Generator/Regulator 2 6.3%

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

25,000 – 49,999 miles 6 18.2%
50,000 – 74,999 miles 9 27.3%
75,000 – 99,999 miles 8 24.2%
100,000 – 149,999 miles 8 24.2%
150,000+ miles 2 6.1%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Feb 1999 peak 7 May 2017

NHTSA investigations into the 1998 Cadillac Seville

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

RQ03001 Opened 2 Jan 2003 Closed 15 Sep 2003 STEERING

POWER RACK AND PINION STEERING FAILURE

GM CONDUCTED A SAFETY RECALL (NHTSA # 02V286) TO ADDRESS A STEERING DEFECT PERTAINING TO A LOWER PINION BEARING (LPB) WITHIN THE RACK AND PINION STEERING GEAR (R&P). THE RECALL COVERED 1,159,156 MODEL YEAR 1997-1998 PONTIAC GRAND PRIX VEHICLES BUILT BETWEEN MARCH 1, 1996 AND OCTOBER 31, 1997, 1996-1998 PONTIAC TRANS SPORT, CHEVROLET LUMINA APV, CHEVROLET VENTURE, OLDSMOBILE SILHOUETTE MINIVANS, AND CHEVROLET CAVALIER AND PONTIAC SUNFIRE SEDANS BUILT BETWEEN JANUARY 1, 1996 AND OCTOBER 31, 1997.ODI OPENED THIS RQ AFTER RECEIVING REPORTS THAT OTHER VEHICLES WERE EXHIBITING THE SAME SYMPTOMS AS T...

RQ99013 Opened 10 Jun 1999 Closed 22 Feb 2002 ENGINE AND ENGINE COOLING

CADILLAC COOLANT COOLED ALTERNATOR FIRES

Recalls on the 1998 Cadillac Seville

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

United States — NHTSA

99V070000

ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR

VEHICLE DESCRIPTION: PASSENGER VEHICLES. AN ELECTRICAL SHORT CAN DEVELOP IN THE GENERATOR, EVEN WHEN THE ENGINE IS OFF.

Risk: THE ELECTRICAL SHORT COULD CAUSE AN ENGINE COMPARTMENT FIRE THAT COULD SPREAD TO THE REST OF THE VEHICLE AND ANYTHING NEAR IT.

98V144000

VISIBILITY:WINDSHIELD WIPER/WASHER

VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE WINDSHIELD WIPER MOTOR 'LOW' SPEED FUNCTION CAN BECOME INOPERATIVE WHEN THE MOTOR IS SWITCHED FROM 'HIGH' TO 'LOW' SPEED.

Risk: IF THIS WERE TO OCCUR WHILE THE VEHICLE WAS IN MOTION, THE DRIVER'S VISIBILITY COULD BE AFFECTED.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 1999058 1,371 units in Canada

Electrical

On certain vehicles, a rectifier bridge short may develop in the generator even when the engine is off. The electrical short could cause an engine compartment fire that could spread to the rest of the vehicle. Correction: Dealers will replace the generator on affected vehicles.

Recall 1998129 124 units in Canada

Visual System

THESE VEHICLES DO NOT COMPLY WITH C.M.V.S.S. 104 - WINDSHIELD WIPING AND WASHING SYSTEM. THE WINDSHIELD WIPER MOTOR LOW SPEED FUNCTION MAY BECOME INOPERATIVE WHEN THE MOTOR IS SWITCHED FROM HIGH SPEED TO LOW SPEED. IF THIS WERE TO OCCUR WHILE THE VEHICLE IS IN MOTION, THE DRIVER'S VISIBILITY COULD BE AFFECTED. CORRECTION: DEALERS WILL REPLACE THE WINDSHIELD WIPER MOTOR COVER WHICH CONTAINS THE MICROPROCESSOR ON ALL AFFECTED VEHICLES.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

at 85,000 miles Grapevine, TX Crash

STEERING

TL* THE CONTACT OWNS A 1998 CADILLAC SEVILLE. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT HEARD A LOUD WHINING NOISE COMING FROM THE STEERING WHEEL. THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER AS THE WHEEL SEIZED WITHOUT WARNING. THE CONTACT STATED THAT AS THE STEERING FAILED, ANOTHER VEHICLE CRASHED INTO THE REAR OF HER VEHICLE. THERE WERE NO REPORTED INJURIES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE CONTACT WAS NOT AWARE OF WHAT REPAIRS WOULD BE NEEDED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.

NHTSA complaint #10453544 — an unverified report by a vehicle owner.

at 70,000 miles Canton, OH Crash 1 injured

SUSPENSION:REAR

I HAVE A 1998 CADILLAC SEVILLE SLS AND WAS GOING THROUGH LEFT CURVE ON ROAD 40-45 MPH RIGHT REAR AXLE BROKE, CAUSING CAR TO SPIN LEFT THEN RIGHT. PARALLEL TO ROAD ON THE RIGHT AND CRASHING INTO A BIG ROCK BETWEEN TWO PONDS THAT SAVED MY LIFE. CAR HAD 70,000 MILES ON IT. IS THERE ANY ONE ELSE THAT HAD A REAR AXLE BREAK BEHIND THE ROTOR? PLEASE CONTACT ME.

NHTSA complaint #10272817 — an unverified report by a vehicle owner.

Shreveport, LA Crash 1 injured

AIR BAGS:FRONTAL

WHILE CONSUMER'S VEHICLE STOPPED AT A TRAFFIC LIGHT IT WAS REAR ENDED BY ANOTHER VEHICLE, CAUSING CONSUMER'S VEHICLE TO REAR END THE VEHICLE IN FRONT. UPON IMPACT, BOTH FRONTAL AIR BAGS DID NOT DEPLOY, AND SEAT BELT FAILED. DRIVER SUSTAINED INJURIES.

NHTSA complaint #10076154 — an unverified report by a vehicle owner.

Shreveport, LA Crash 1 injured

SEAT BELTS:FRONT

WHILE CONSUMER'S VEHICLE STOPPED AT A TRAFFIC LIGHT IT WAS REAR ENDED BY ANOTHER VEHICLE, CAUSING CONSUMER'S VEHICLE TO REAR END THE VEHICLE IN FRONT. UPON IMPACT, BOTH FRONTAL AIR BAGS DID NOT DEPLOY, AND SEAT BELT FAILED. DRIVER SUSTAINED INJURIES.

NHTSA complaint #10076154 — an unverified report by a vehicle owner.

Fresno, CA Fire 1 injured

ENGINE AND ENGINE COOLING:ENGINE

THE CONSUMER WAS HAVING DIFFICULTY SHIFTING THE GEARS WHEN A PASSER BY INFORMED HIM TO EXIT THE VEHICLE BECAUSE IT WAS ON FIRE. THE FIRE IN THE ENGINE COMPARTMENT TOTALED THE VEHICLE. *MR *CB *NLM

NHTSA complaint #10031525 — an unverified report by a vehicle owner.

at 50,000 miles Fresno, CA Fire

ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD

CONSUMER STATES VEHICLE CAUGHT ON FIRE WITH HER IN IT. DEALER NOTIFIED.

NHTSA complaint #10024531 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

at 102,000 miles Elsmere, KY

ENGINE

TL* THE CONTACT OWNS A 1998 CADILLAC SEVILLE. WHILE DRIVING 60 MPH, THE TEMPERATURE WARNING INDICATOR ILLUMINATED AND THE CONTACT STATED THAT THE MOTOR BEGAN TO OVERHEAT. AS A RESULT, THE CONTACT PULLED OVER TO ALLOW THE ENGINE TO COOL. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE RADIATOR NEEDED TO BE FLUSHED, AND THE WATER PUMP AND THERMOSTAT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER AGAIN WHERE IT WAS DIAGNOSED THAT THE HEAD BOLTS WERE NOT LONG ENOUGH. AS A RESULT, IT CAUSED THE PRESSURE TO LEAD THROUGH THE HEAD. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 102,000.

NHTSA complaint #10983495 — an unverified report by a vehicle owner.

at 82,000 miles Harrison, AR

VISIBILITY/WIPER

WINDSHIELD WIPERS FAILED TO WORK ON LOW, INTERMITTENT OR "RAIN SENSE" SETTINGS. FAILURE WAS INTERMITTENT AND SOMETIMES THE WIPERS WOULD NOT STOP OR THEY CAME ON VOLUNTARILY. ADDITIONALLY, THE WINDSHIELD WASHER FAILED AT THE SAME TIME. THIS WOULD OCCUR WHETHER THE CAR WAS STATIONARY OR IN MOTION AND WAS LOCAL INDEPENDENT. I WENT TO THE LOCAL DEALER WHO INFORMED ME THEY DID NOT WORK ON CARS BUILT BEFORE 2000 MODEL YEAR. ALSO, THEY SAID PARTS WERE NOT AVAILABLE. THEY SENT ME TO A LOCAL REPAIR SHOP. I FOUND A SHOP THAT COULD REPAIR THE PROBLEM BY REPLACING THE "PULSE BOARD" WITH A KIT FROM CADILLAC [REMEMBER I WAS TOLD THERE WERE NO PARTS AVAILABLE]. I HAD THE ISSUE REPAIRED AND I THEN RETURNED TO THE DEALER AND ASKED ABOUT THE PARTS AGAIN. THIS TIME, I WAS TOLD THERE WAS A KIT AVAILABLE. I REALIZE THAT OLDER CARS ARE SOMETIMES CHALLENGING TO FIND PARTS, BUT THIS IS A SAFETY ISSUE WHICH SHOULD BE GIVEN PRIORITY CONSIDERATION AND HANDLING. NOTE: THE DATE GIVEN IS APPROXIMATE.

NHTSA complaint #10864387 — an unverified report by a vehicle owner.

at 85,000 miles Grapevine, TX Crash

STEERING

TL* THE CONTACT OWNS A 1998 CADILLAC SEVILLE. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT HEARD A LOUD WHINING NOISE COMING FROM THE STEERING WHEEL. THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER AS THE WHEEL SEIZED WITHOUT WARNING. THE CONTACT STATED THAT AS THE STEERING FAILED, ANOTHER VEHICLE CRASHED INTO THE REAR OF HER VEHICLE. THERE WERE NO REPORTED INJURIES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE CONTACT WAS NOT AWARE OF WHAT REPAIRS WOULD BE NEEDED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.

NHTSA complaint #10453544 — an unverified report by a vehicle owner.

at 138,000 miles ST Louis, MO

ENGINE AND ENGINE COOLING

TL* THE CONTACT OWNS A 1998 CADILLAC SEVILLE. THE CONTACT STATED THAT WHENEVER THE VEHICLE STOPPED OR DRIVING VARIOUS SPEEDS, THE ENGINE WOULD OVERHEAT AND A MESSAGE INFORMING HIM TO ADD COOLANT WOULD DISPLAY ON THE INSTRUMENT PANEL. THE ENGINE COOLANT WAS ROUTINELY ADDED TO THE VEHICLE, BUT THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP WHERE THE CONTACT WAS ADVISED TO REPLACE THE MOTOR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 138,000 AND THE CURRENT MILEAGE WAS 140,000.

NHTSA complaint #10413517 — an unverified report by a vehicle owner.

at 70,000 miles Canton, OH Crash 1 injured

SUSPENSION:REAR

I HAVE A 1998 CADILLAC SEVILLE SLS AND WAS GOING THROUGH LEFT CURVE ON ROAD 40-45 MPH RIGHT REAR AXLE BROKE, CAUSING CAR TO SPIN LEFT THEN RIGHT. PARALLEL TO ROAD ON THE RIGHT AND CRASHING INTO A BIG ROCK BETWEEN TWO PONDS THAT SAVED MY LIFE. CAR HAD 70,000 MILES ON IT. IS THERE ANY ONE ELSE THAT HAD A REAR AXLE BREAK BEHIND THE ROTOR? PLEASE CONTACT ME.

NHTSA complaint #10272817 — an unverified report by a vehicle owner.

at 80,000 miles Wellington, FL

VISIBILITY

TL*THE CONTACT OWNS A 1998 CADILLAC SEVILLE. IN INCLEMENT WEATHER CONDITIONS, THE WINDSHIELD WIPER MOTOR'S 'LOW' SPEED FUNCTION BECOMES INOPERATIVE. THE FAILURE OCCURS WHEN THE MOTOR IS SWITCHED FROM 'HIGH' TO 'LOW' SPEED. THE DEALER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 98V144000 (VISIBILITY:WINDSHIELD WIPER/WASHER); THEREFORE, THEY WOULD NOT ASSUME ANY FINANCIAL RESPONSIBILITY FOR THE REPAIR. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 80,000 AND CURRENT MILEAGE WAS 130,000.

NHTSA complaint #10253977 — an unverified report by a vehicle owner.

at 110,000 miles Theodosia, MO

ELECTRICAL SYSTEM:12V/24V/48V BATTERY

TL*THE CONTACT OWNS A 1998 CADILLAC SEVILLE. THE CONTACT HEARD A LOUD POPPING SOUND COMING FROM THE SPEAKERS. THE BATTERY WARNING LIGHT ILLUMINATED ON THE INSTRUMENT CONTROL PANEL. HE TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT THE BATTERY WAS CAUSING THE FAILURE AND WAS REPLACED. SHORTLY AFTERWARDS, THE DEALER STATED THAT THE ALTERNATOR WAS CAUSING THE FAILURE. THE DEALER STATED THAT HIS VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 99V070000 (ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR) AND WOULD NOT PROVIDE A FREE REMEDY. THE MANUFACTURER PROVIDED NO ASSISTANCE BECAUSE THE RECALL EXPIRED. THE FAILURE AND CURRENT MILEAGES WERE 110,000.

NHTSA complaint #10220263 — an unverified report by a vehicle owner.

at 110,000 miles Theodosia, MO

ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR

TL*THE CONTACT OWNS A 1998 CADILLAC SEVILLE. THE CONTACT HEARD A LOUD POPPING SOUND COMING FROM THE SPEAKERS. THE BATTERY WARNING LIGHT ILLUMINATED ON THE INSTRUMENT CONTROL PANEL. HE TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT THE BATTERY WAS CAUSING THE FAILURE AND WAS REPLACED. SHORTLY AFTERWARDS, THE DEALER STATED THAT THE ALTERNATOR WAS CAUSING THE FAILURE. THE DEALER STATED THAT HIS VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 99V070000 (ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR) AND WOULD NOT PROVIDE A FREE REMEDY. THE MANUFACTURER PROVIDED NO ASSISTANCE BECAUSE THE RECALL EXPIRED. THE FAILURE AND CURRENT MILEAGES WERE 110,000.

NHTSA complaint #10220263 — an unverified report by a vehicle owner.

at 65,000 miles Atlanta, GA

STEERING:RACK AND PINION

TWO (2) GM OEM RACK AND PINION REPLACEMENTS REQUIRED WITHIN AN 18 MONTH TIME FRAME DUE TO PART FAILURES. STEERING WHEEL BECAME UNRESPONSIVE ON INTERSTATE RESULTING IN A NEAR CRASH.

NHTSA complaint #10197910 — an unverified report by a vehicle owner.

at 134,890 miles EL Sobrante, CA

STEERING:RACK AND PINION

POWER RACK AND PINION FAILURE.

NHTSA complaint #10196078 — an unverified report by a vehicle owner.

Cape Elizabeth, ME

VISIBILITY:WINDSHIELD WIPER/WASHER

TL* THE CONTACT OWNS A 1998 CADILLAC SEVILLE. THE CONTACT STATED THAT THE WINDSHIELD WIPERS OPERATED AT AN ACCELERATED PACE WHEN SWITCHING THE SPEED FROM HIGH TO LOW. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT INSPECTED. BOTH THE DEALER AND MANUFACTURER STATED THAT THERE WAS NO RECALL FOR THE VEHICLE. THE CONTACT REFERRED THE MANUFACTURER TO NHTSA RECALL CAMPAIGN # 98V144000 ( CONCERNING VISIBILITY:WINDSHIELD WIPER/WASHER, AND WAS TOLD THAT NHTSA'S INFORMATION WAS INCORRECT. THE MANUFACTURER ISSUED CASE # 71-510434063. THE CURRENT MILEAGE IS 63,000, AND THE FAILURE MILEAGE WAS UNKNOWN.*AK THE CONSUMER STATED MAYBE THE CAR WAS ON THE DEALERS LOT AT THE TIME THE RECALL WAS ISSUED. UPDATED 06/08/07

NHTSA complaint #10188722 — an unverified report by a vehicle owner.

Omaha, NE

ENGINE AND ENGINE COOLING:COOLING SYSTEM

SUDDEN ERRATIC READINGS SUCH AS ENGINE HOT, AC OFF, AND SERVICE ENGINE SOON LIGHT ON. ENGINE REDUCED CYLINDER OPERATION TO 4 CYLINDERS, POWER REDUCED SIGNIFICANTLY. FAMILY IN CAR AND HEAVY TRAFFIC COULD HAVE BEEN DANGEROUS SITUATION IN BOTH CASES. FOUND BLOWN HEAD GASKETS AND COOLANT ENTERING INTO 2 CYLINDERS. MILEAGE ONLY 70,343.

NHTSA complaint #10163145 — an unverified report by a vehicle owner.

Overland Park, KS

EXTERIOR LIGHTING:BRAKE LIGHTS

THE UPPER MOUNT TAIL LIGHT IS NOT LIGHTING. I HAVE SINCE FOUND AFTER SEARCHING THE INTERNET THAT THERE IS A 100% FAILURE RATE OF THE LED DISPLAY IN THESE UPPER TAIL LIGHT OF THE CADILLAC. I OWN A 1998 CADILLAC SEVILLE SLS WHICH HAS THE LEFT HALF OF THE UPPER MOUNT BRAKE LIGHT OUT. THERE ARE REFERENCE THAT THE BRAKE STRIP FAILURE IS DUE TO MOISTURE THAT GETS IN THE STRIP. PLEASE INVESTIGATE BECAUSE IF THIS HAPPENS TO MANY PEOPLE THERE SHOULD BE A RECALL FOR THESE BRAKE LIGHTS. PLEASE LET ME KNOW WHAT YOU FIND OUT. THE LED DISPLAY WAS MANUFACTURED BY STANLEY ELECTRONICS (I FOUND THAT OUT ON THE INTERNET).

NHTSA complaint #10147810 — an unverified report by a vehicle owner.

at 125,000 miles Hyattsville, MD

FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

DT*: THE CONTACT STATED THERE IS NHTSA RECALL, CAMPAIGN 04V110000 REGARDING THE FUEL SYSTEM. THE CONTACT STARTED THE ENGINE AND DETECTED THE STRONG ODOR OF GASOLINE. WITH THE ENGINE TURNED OFF, THE CONTACT INSPECTED UNDER THE HOOD AND DISCOVERED THE FUEL RAIL AND RETURN LINE TUBING WAS CRACKED AND SPRAYING LARGE AMOUNTS OF GASOLINE IN THE ENGINE COMPARTMENT. THE VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL; HOWEVER IT IS NOT INCLUDED IN THE RECALL DUE TO THE VIN. THE VEHICLE WAS SEEN BY A DEALER WHO DETERMINED THIS WAS THE SAME PROBLEM AS INDICATED IN THE RECALL.AKI

NHTSA complaint #10147107 — an unverified report by a vehicle owner.

at 78,000 miles Superior, WI

ENGINE AND ENGINE COOLING

DT: HEAD GASKET IS BLOWN. VEHICLE MILAGE IS ONLY 78, 000. *AK *TT *SB CONSUMER DOESN'T UNDERSTAND HOW A VEHICLE THAT DOESN'T RECEIVE A TUNE-UP UNTIL 100,000 MILES HAVE A HEAD GASKET FAILURE AT 78,000. CONSUMER WAS TOLD THAT THIS PROBLEM IS A COMMON OCURRANCE AND CONSUMER FEELS THAT IS UNACCEPTABLE.

NHTSA complaint #10120521 — an unverified report by a vehicle owner.

at 80,000 miles Richmond, VA

ENGINE AND ENGINE COOLING:ENGINE

ENGINE NEED TO BE TIME SERT AND COOLANT LEAKS.

NHTSA complaint #10112051 — an unverified report by a vehicle owner.

at 81,779 miles Castle Rock, CO

ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)

THE ELECTRONIC REAR SUSPENSION HAS RAISED BY ITSELF AND LOCKED IN PLACE. THE VEHICLE IS RAISED OFF THE GROUND. THE REAR LIFT COMPRESSOR IS DEFECTIVE.

NHTSA complaint #10107006 — an unverified report by a vehicle owner.

Livonia, MI

ENGINE AND ENGINE COOLING

WHILE DRIVING ON THE HIGHWAY VEHICLE STALLED INTERMITTENTLY. VEHICLE WAS TAKEN TO THE DEALERSHIP FOR REPAIR FOR THE FOURTH TIME. AGAIN CONSUMER WAS TOLD THAT THE CRANKSHAFT POSITION SENSORS NEEDED TO BE REPLACED.

NHTSA complaint #10101679 — an unverified report by a vehicle owner.

at 166,000 miles Westlake Village, CA

SERVICE BRAKES, HYDRAULIC:POWER ASSIST:HYDRAULIC:HOSES, LINES/PIPING, AND FITTINGS

JUST AFTER LEAVING HOME AND DRIVING AT 30 MPH I APPLIED THE BRAKES AND THE PEDAL WHEN TO THE FLOOR. I DETERMINED THAT I HAD A MASSIVE BRAKE FLUID LEAK JUST TO THE REAR OF THE RIGHT FRONT WHEEL. PROBLEM: ONE OF TWO REAR BRAKE LINES THAT ARE LOCATED ON THE TOP OF THE FRAME RAIL HAD BEEN WORN THROUGH BY CONSTANT RUBBING ON THE FRONT ANTI-SWAY BAR. THE LINES ARE ROUTED OVER THE TOP OF THE SWAY BAR AND ONE OF THE LINES WAS PUSHING DOWN ON THE TOP OF THE SWAY BAR. THE BAR HAD WORN A SEMI-CIRCULAR AREA OUT OF THE BOTTOM OF THE BRAKE LINE, TO THE POINT OF FAILURE. I REPAIRED THE LINE AND TOOK THE DEFECTIVE SECTION OF THE LINE TO MY DEALER. I ALSO HAD THE SYSTEM FULLY CHECKED AND THE REPAIR INSPECTED. THE DEALER SAID THAT THEY WOULD CONTACT THE REGIONAL OFFICES OF CADILLAC TO INFORM THEM OF THE FAILURE AND ITS CAUSE. I UNDERSTAND THAT THE FAILURE OCCURRED AFTER 166,000 MILES ON A 1998 SETS, BUT, BRAKE LINES SHOULD NEVER BE IN CONTACT WITH A MOVING ASSEMBLY, A SWAY BAR WHICH ROTATES). THIS MIGHT BE AN ASSEMBLE ERROR ON JUST MY CAR BUT THE LINES ARE FORMED TO CLEAR THE BAR AND WERE HELD IN PLACE BY FRAME MOUNTED "CLIP BLOCKS". EVERYTHING WAS MOUNTED IN THE CORRECT FACTORY POSITIONS BUT THIS LINE WAS PUSHING DOWN ON THE SWAY BAR. IF IT HAPPENED TO ME IT MIGHT HAPPEN TO SOMEONE ELSE. PLEASE BE AWARE THAT I FILED A PHONE REPORT ON NOVEMBER 1 . I RECEIVED A FORM FROM YOU TODAY 11/9/04 THE REFERENCE NUMBER ON THE FORM IS 10099163. AFTER READING THE NARRATIVE/DESCRIPTION ON THE FORM I AM STUNNED. AFTER 15 MINUTES ON THE PHONE WITH YOUR REPRESENTATIVE, NOT ONE THING ON THE FORM IS CORRECT. WHOEVER I SPOKE TO IS, TO PUT IT BLUNTLY, AN IDIOT. DO YOU REALLY THINK THAT I WOULD FILE A REPORT BECAUSE MY BRAKES WERE WORN OUT? I WOULD HOPE THAT OTHER REPORTS ARE NOT TOTALLY WRONG AS IS THE CASE FOR ME. I WOULD APPRECIATE A CALL FROM A SUPERVISION AT YOUR EARLIEST OPPORTUNITY. FRANK CULMONE - PRESIDENT T.D.C. INC. CELL 818 216 5862.

NHTSA complaint #10098575 — an unverified report by a vehicle owner.

at 78,600 miles Tampa, FL

ENGINE AND ENGINE COOLING:ENGINE

WE HAVE A 1998 CADILLAC STS AND ARE RUNNING INTO PROBLEMS WITH IT RUNNING HOT. AFTER REPLACING THE RADIATOR, THERMOSTAT AND COOLANT, THERE IS STILL THE SAME PROBLEM. IT WILL ONLY BE AFTER THE ENGINE IS WARMED FROM DRIVING WILL THIS OCCUR, IT WILL START TO RUN HOT IF YOU GIVE THE VEHICLE GAS TO TRY AND GET INTO TRAFFIC FLOW. WE HAVE CONSULTED QUITE A FEW MACHANICS ON THIS PROBLEM AND THEY HAVE ALL GIVEN US THE SAME EXPLANATION FOR THE PRESUMED PROBLEM. ESPECIALLY ONE THAT USE TO WORK DIRECTLY FOR CADILLAC AS A MECHANIC, THEY STATE THERE IS A PROBLEM WITH THE STEEL BOLTS IN THE ALUMINUM ENGINE AND IF THERE IS ANY TYPE OF SUDDEN EXCELERATION THEN THE ENGINE WILL RUN HOT OR OVERHEAT. THIS IS A KNOWN COMMON PROBLEM STATED BY ANY MECHANIC THAT KNOWS ABOUT THIS TYPE VEHICLE, ESPECIALLY WHEN THEY ARE TELLING US THIS HAPPENS ALL THE TIME TO CADILLACS. WE HAVE NOT REPLACED ANYTHING YET BUT HAVE BEEN ADVISED THIS WOULD BE A VERY EXPENSIVE JOB TO DO, AND WE WERE ADVISED THE PROBLEM WILL GET SO BAD IN THE NEAR FUTURE THE REPAIRS WILL HAVE TO BE PERFORMED TO EVEN DRIVE THE VEHICLE.

NHTSA complaint #10090787 — an unverified report by a vehicle owner.

at 600,000 miles Irving, TX

AIR BAGS:SIDE/WINDOW

WHILE THE VEHICLE WAS PARKED BOTH FRONTAL DRIVER'S SIDE AND PASSENGER SIDE AIR BAGS DEPLOYED. NO INJURIES REPORTED. CONSUMER DROVE THE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC COULD NOT DUPLICATE THE PROBLEM. *AK THE AIR BAG HIT THE CONSUMER IN THE FACE.

NHTSA complaint #10084058 — an unverified report by a vehicle owner.

at 79,000 miles Waldorf, MD

ENGINE AND ENGINE COOLING:ENGINE

CAR WAS SERVICED 2 WEEKS PRIOR FOR SLUGGISH PERFORMANCE AND HUGE OIL CONSUMPTION. CAR IN FOR SERVICE AGAIN! NOW FOR BLOWN HEAD GASKET PROBLEM. THIS CADILLAC HAS TOO MANY DEALER/MANUFACTURER PROBLEMS. DEALER SHOULD PAY FOR THESE PROBLEMS. NOT CUSTOMER. VIN [XXX] CHECK SERVICE HISTORY. UNBELIEVABLE! *LA UPDATED 07/25/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #10082356 — an unverified report by a vehicle owner.

Shreveport, LA Crash 1 injured

AIR BAGS:FRONTAL

WHILE CONSUMER'S VEHICLE STOPPED AT A TRAFFIC LIGHT IT WAS REAR ENDED BY ANOTHER VEHICLE, CAUSING CONSUMER'S VEHICLE TO REAR END THE VEHICLE IN FRONT. UPON IMPACT, BOTH FRONTAL AIR BAGS DID NOT DEPLOY, AND SEAT BELT FAILED. DRIVER SUSTAINED INJURIES.

NHTSA complaint #10076154 — an unverified report by a vehicle owner.

Shreveport, LA Crash 1 injured

SEAT BELTS:FRONT

WHILE CONSUMER'S VEHICLE STOPPED AT A TRAFFIC LIGHT IT WAS REAR ENDED BY ANOTHER VEHICLE, CAUSING CONSUMER'S VEHICLE TO REAR END THE VEHICLE IN FRONT. UPON IMPACT, BOTH FRONTAL AIR BAGS DID NOT DEPLOY, AND SEAT BELT FAILED. DRIVER SUSTAINED INJURIES.

NHTSA complaint #10076154 — an unverified report by a vehicle owner.

at 48,775 miles Gallipolis, OH

VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

THERE IS SOME BILLS I DID NOT KEEP.BOUGHT THE CAR SEPT 4TH 1998. I HAD TO HAVE THEM MAKE REPAIRS EVERYTIME I TOOK IT IN FOR A OIL CHANGE, I DRIVE AN HOUR TO THE BARBOURSVILLE AUTOMALL, INC. IN WEST VA WHERE I BOUGHT IT. THE COMPUTER CONTROL CHIP FOR THE STRUT SENSOR IS STILL NOT FIXED, IT FLASHES DO NOT DRIVE OVER 90 MILES AN HOUR CONSTANTLY WHEN I DRIVE, WHICH IS DISTRACTING,THAT HAS BEEN DOING IT SINCE 12/02. THEY JUST PUT A NEW ONE IN AND IT ALSO DOES NOT WORK. THE FRONT SEAT HEATER WENT OUT IN NOVEMBER AND DID NOT GET ONE TILL APRIL. I TOLD THEM ABOUT THE BUMPING OF THE CAR SINCE I GOT IT AND THEY JUST PUT 1 STRUT ON THE CAR. THEY PUT GREASE ON THEM AND ALSO THEY TOLD ME THEY FOUND A PIECE OF PAPER,AND THEY CHANGED THE BRAKES PADS AND TURNED THE ROTORS TWICE TRYING TO FIX THE BUMPING. THE PAINT ON THE CAR DOESN'T FELL LIKE IT SHOULD. I HAVE BOUGHT OTHER CADILLACS IN THE PAST YEARS. I DIDN'T FIGHT THE LAST CADILLAC IT WAS A 98 CADILLAC ELDORADO SERIAL NUMBER #[XXX] CHANGED CARS BECAUSE IT HAD A LEAK IN THE TRUNK AND I TOOK IT BACK 5 TIMES AND THEY ENDED UP PACKING IT WITH SUPER GLUE WHERE EVERYONE COULD SEE IT. IT WAS ALSO IN A HAIL STORM AND THEY BONDED IT INSTEAD OF GETTING ME NEW PARTS,IT WAS MAKING ME TO NERVOUS SO MY HUSBAND BOUGHT THE STS. THERE IS OTHER BILLS WHICH I CAN'T FIND BUT I HAVE HAD TROUBLE WITH THIS STS SINCE I GOT IT.I DID WRITE THE CADILLAC PEOPLE AND THEY SAID I HAD TO TAKE IT UP WITH THE DEALER WHICH I HAVE BEEN WITH NO SATISFACTION, I'M TALKING TO [XXX] AND MY CASE NUMBER IS 1-119401313. THE CADILLAC COMPANY SAID THEY WOULD KEEP MY LETTER I WROTE THEM FEW YEARS AGO. I'M STILL WANTING TO DRIVE A CADILLAC,WHICH I TOLD [XXX] AND KEPT TELLING THE DEALERSHIP. I HAVEN'T GOT THE BILLS WHEN I FIRST HAD THE TROUBLE BUT SOMEONE MUST, [XXX] AGREED THAT I HAVE HAD IT WORKED ON EVERY TIME I WENT FOR AN OIL CHANGE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #10070621 — an unverified report by a vehicle owner.