FaultScore

FaultScore report

2004 Cadillac Seville problems

Owners have filed 12 complaints about the 2004 Cadillac Seville with NHTSA between 2004 and 2016. The largest single group is the steering. Across this model's run it ranks 11 of 12 worst.

A

FaultScore 23/100

Higher is worse. Measured against the other years of the Cadillac Seville.

How this is worked out

The numbers

12

Complaints

0

Crashes reported

0

Fires reported

0

Injuries reported

35,000 mi

Median mileage at failure

Half of reported failures happened before this

56%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 8 vs 50 Severity 0 vs 50 Early failure 95 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 8
Against the median year of the Cadillac Seville. 50 means typical for this model; 100 means roughly double.
Severity — 0
0% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 95
56% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2004 compares with every other Cadillac Seville

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2004 Cadillac Seville

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Steering 5 41.7%

Median failure at 13,693 miles

Stability & Traction Control 1 8.3%

Median failure at 88,000 miles

Seats 1 8.3%

Median failure at 28,000 miles

Lights 1 8.3%
Suspension 1 8.3%

Median failure at 13,693 miles

Brakes 1 8.3%

Median failure at 88,000 miles

Electrical System 1 8.3%

Median failure at 129,000 miles

Engine & Cooling 1 8.3%

Median failure at 35,000 miles

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

10,000 – 24,999 miles 3 33.3%
25,000 – 49,999 miles 2 22.2%
75,000 – 99,999 miles 3 33.3%
100,000 – 149,999 miles 1 11.1%

NHTSA crash tests

The agency crash-tested this model year itself. These are its own photographs and star ratings.

These stars come from the pre-2011 crash test programme. NHTSA rebuilt the programme for the 2011 model year and states that ratings either side of that change are not comparable — so do not read these against a 2011-or-newer car's stars.

Configuration Overall Front Side Rollover
2004 Cadillac Seville 4-DR. w/SAB

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Sep 2004 peak 3 Jan 2016

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

Greenville, NC

STEERING

2004 CADILLAC SEVILLE. CONSUMER WRITES IN REGARDS TO VEHICLE SUDDEN LOSS OF POWER STEERING WHEN DRIVING IN WET WEATHER. *SMD

NHTSA complaint #10714828 — an unverified report by a vehicle owner.

at 129,000 miles Charloote, NC

ELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2004 CADILLAC SEVILLE. THE CONTACT STATED THAT WHEN ATTEMPTING TO START THE VEHICLE, THE ENGINE HESITATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE IGNITION LOCK CYLINDER NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 129,000.

NHTSA complaint #10655392 — an unverified report by a vehicle owner.

Aurora, CO

STEERING

THE TEXTING AND DRIVING,NEEDS TO STOP

NHTSA complaint #10545444 — an unverified report by a vehicle owner.

at 88,000 miles Sacramento, CA

STEERING

MY 2004 SEVILLE LOSES ALL POWER STEERING, AND I LOSE CONTROL OF THE VEHICLE DO TO THE LACK OF BEING ABLE TO STEER THE VEHICLE. NOW I HAVE BEEN EXPERIENCE PROBLEMS WITH MY SERVICE STABILITY LIGHT COMING ON AFTER THESE OCCURRENCES WHEN DRIVING IN ANY WET CONDITIONS! , I COULD HAVE BEEN KILLED DUE TO THIS DEFECT ON SEVERAL OCCASIONS. I NOW REFUSE TO DRIVE MY CAR IN OR AFTER RAIN. OBVIOUSLY, THIS CAUSES FREQUENT PROBLEMS FOR ME BOTH PERSONALLY AND BUSINESS WISE. I HAVE ALSO FIND IT REALLY UNFAIR DO TO PAYING 50,000+ FOR A VEHICLE WITH LESS THEN 90,000 MILES ON IT TO HAVE SUCH PROBLEMS. THE CAR HAS BEEN AND STAYS MAINTAINED REGULARLY.

NHTSA complaint #10488929 — an unverified report by a vehicle owner.

at 88,000 miles Sacramento, CA

SERVICE BRAKES

MY 2004 SEVILLE LOSES ALL POWER STEERING, AND I LOSE CONTROL OF THE VEHICLE DO TO THE LACK OF BEING ABLE TO STEER THE VEHICLE. NOW I HAVE BEEN EXPERIENCE PROBLEMS WITH MY SERVICE STABILITY LIGHT COMING ON AFTER THESE OCCURRENCES WHEN DRIVING IN ANY WET CONDITIONS! , I COULD HAVE BEEN KILLED DUE TO THIS DEFECT ON SEVERAL OCCASIONS. I NOW REFUSE TO DRIVE MY CAR IN OR AFTER RAIN. OBVIOUSLY, THIS CAUSES FREQUENT PROBLEMS FOR ME BOTH PERSONALLY AND BUSINESS WISE. I HAVE ALSO FIND IT REALLY UNFAIR DO TO PAYING 50,000+ FOR A VEHICLE WITH LESS THEN 90,000 MILES ON IT TO HAVE SUCH PROBLEMS. THE CAR HAS BEEN AND STAYS MAINTAINED REGULARLY.

NHTSA complaint #10488929 — an unverified report by a vehicle owner.

at 88,000 miles Sacramento, CA

ELECTRONIC STABILITY CONTROL (ESC)

MY 2004 SEVILLE LOSES ALL POWER STEERING, AND I LOSE CONTROL OF THE VEHICLE DO TO THE LACK OF BEING ABLE TO STEER THE VEHICLE. NOW I HAVE BEEN EXPERIENCE PROBLEMS WITH MY SERVICE STABILITY LIGHT COMING ON AFTER THESE OCCURRENCES WHEN DRIVING IN ANY WET CONDITIONS! , I COULD HAVE BEEN KILLED DUE TO THIS DEFECT ON SEVERAL OCCASIONS. I NOW REFUSE TO DRIVE MY CAR IN OR AFTER RAIN. OBVIOUSLY, THIS CAUSES FREQUENT PROBLEMS FOR ME BOTH PERSONALLY AND BUSINESS WISE. I HAVE ALSO FIND IT REALLY UNFAIR DO TO PAYING 50,000+ FOR A VEHICLE WITH LESS THEN 90,000 MILES ON IT TO HAVE SUCH PROBLEMS. THE CAR HAS BEEN AND STAYS MAINTAINED REGULARLY.

NHTSA complaint #10488929 — an unverified report by a vehicle owner.

at 12,500 miles Niceville, FL

STEERING

MY 2004 CADILLAC SEVILLE LOSES ALL POWER STEERING WHEN DRIVING IN ANY WET CONDITIONS! BUT FOR THE GRACE OF GOD, I COULD HAVE BEEN KILLED DUE TO THIS DEFECT ON SEVERAL OCCASIONS. I NOW REFUSE TO DRIVE MY CAR IN OR AFTER RAIN. OBVIOUSLY, THIS CAUSES FREQUENT PROBLEMS FOR ME BOTH PERSONALLY AND BUSINESS WISE. I'VE BEEN TOLD THAT THIS MAKE AND MODEL HAS NO SPLASH GUARD. TOO BAD I WASN'T INFORMED OF THIS PRIOR TO PURCHASING. ANYONE ELSE HAD THIS PROBLEM? COMMENTS AND SOLUTIONS ARE WELCOMED. GM NOR THE CADILLAC DEALER HAVE BEEN ANY HELP. MY FAMILY HAS MY BLESSINGS TO SUE IF & WHEN I DIE FROM IT! :( [XXX] IN FLORIDA INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #10341123 — an unverified report by a vehicle owner.

at 35,000 miles Saint Matthews, SC

ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS

2004 CADILLAC SEVILLE SLS LOSS OF POWER STEERING DUE TO SERPENTINE BELT. CUSTOMER STATES THAT THE LOSS OF POWER STEERING OCCURS WHEN THE SERPENTINE BELT GETS WET. *KB THE CONSUMER STATED THE BELT HAS BEEN REPLACED SEVERAL TIMES.

NHTSA complaint #10203754 — an unverified report by a vehicle owner.

at 13,693 miles Banning, CA

STEERING

2004 CADILLAC SEVILLE STEERING COLUMN HAS SLACK AND STEERING IS NOT ALIGNED. *KB THE DEALER REPLACED THE STEERING GEAR, HOWEVER THE PROBLEM CONTINUED. THE CONSUMER STATED HE LOST CONTROL OF THE VEHICLE ON SEVERAL OCCASIONS, BECAUSE THE VEHICLE WOULD WANDER.

NHTSA complaint #10166947 — an unverified report by a vehicle owner.

at 13,693 miles Banning, CA

SUSPENSION

2004 CADILLAC SEVILLE STEERING COLUMN HAS SLACK AND STEERING IS NOT ALIGNED. *KB THE DEALER REPLACED THE STEERING GEAR, HOWEVER THE PROBLEM CONTINUED. THE CONSUMER STATED HE LOST CONTROL OF THE VEHICLE ON SEVERAL OCCASIONS, BECAUSE THE VEHICLE WOULD WANDER.

NHTSA complaint #10166947 — an unverified report by a vehicle owner.

at 28,000 miles Hephzibah, GA

SEATS:FRONT ASSEMBLY:POWER ADJUST

THE DRIVER SEAT MOVES BACK AND FORTH ANYWAY FROM A QUARTER OF AN INCH TO AN INCH. I AM TOLD BY THE SERVING DEALER AND CADILLAC CUSTOMER SERVICE REPRESENTATIVE THAT THIS IS A NORMAL CHARACTERISTIC FOR 2004 CADILLAC SEVILLE. WITH ENOUGH MOVING BACK AND FORTH THE SEAT LATCHES HAVE THE POTENTIAL FOR BREAKAGE.

NHTSA complaint #10133381 — an unverified report by a vehicle owner.

Green Valley, AZ

EXTERIOR LIGHTING:HEADLIGHTS

THE BLUE HEADLIGHTS ON SOME MODELS OF CARS ARE HAZARDOUS, CAUSING TOO MUCH BRIGHT GLARE AT NIGHT.

NHTSA complaint #10093197 — an unverified report by a vehicle owner.