Owners have filed 87 complaints
about the 1995 Cadillac Seville with NHTSA between 1995 and 2018.
The largest single group is the fuel & propulsion.
Across this model's run it ranks 4 of 12 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 58
Against the median year of the Cadillac Seville. 50 means typical for this
model; 100 means roughly double.
Severity — 100
21.8% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 11
6% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 1995 compares with every other Cadillac Seville
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Odometer readings owners gave when they filed. About half of all
complaints include one.
10,000 – 24,999 miles
26.3%
25,000 – 49,999 miles
13.1%
50,000 – 74,999 miles
515.6%
75,000 – 99,999 miles
928.1%
100,000 – 149,999 miles
1134.4%
150,000+ miles
412.5%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Aug 1995peak 6Mar 2018
NHTSA investigations into the 1995 Cadillac Seville
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
EA04003Opened 3 Feb 2004Closed 23 Apr 2004FUEL SYSTEM, GASOLINE:DELIVERY
FUEL RAIL LEAKS
ON MARCH 3, 2004, GENERAL MOTORS NOTIFIED ODI THAT IT WAS RECALLING APPROXIMATELY 94,000 MY 1995-97 OLDSMOBILE AURORA VEHICLES EQUIPPED WITH 4.0L V8 ENGINES (RPO L47 - VIN8 C) TO ADDRESS CONCERNS WITH UNDERHOOD FUEL LEAKAGE FROM CRACKED FUEL RAILS AND, IN SOME OF THE VEHICLES, CRACKED FUEL RETURN LINES. ACCORDING TO GM, THE NYLON TUBING (PA12) USED IN THE FUEL RAIL CONSTRUCTION IN THESE VEHICLES MAY DEGRADE AND CRACK.GM'S SUPPLIER ATTRIBUTED THE CRACKING TO THE COMBINED EFFECTS OF HEAT, TIME, ALCOHOL FUEL, FUEL PRESSURE CYCLING, AND DESIGN STRESSES.IN ADDITION, GM STATED THAT THE MY 1995 AUROR...
PE03050Opened 30 Oct 2003Closed 3 Feb 2004FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL
FUEL RAIL LEAKAGE
THE FUEL RAIL ASSEMBLIES USED IN THE SUBJECT VEHICLES WERE MANUFACTURED BY DANA.THE FUEL RAIL JUMPER TUBES WERE MADE OF MONOLAYER NYLON 12 (PA12).IN MODEL YEAR (MY) 1998, THE JUMPER TUBE MATERIAL WAS CHANGED FROM PA12 TO M-BOND (A MULTI-LAYER PTFE/PA12).IN ADDITION, ALL SERVICE PARTS PRODUCED SINCE THE END OF PRODUCTION 1997 USE THE M-BOND JUMPER TUBES. MATERIAL ANALYSIS PERFORMED BY DANA ON FAILED FUEL RAILS SHOWED THAT THE MONO-LAYER NYLON 12 JUMPER TUBES ARE SUSCEPTIBLE TO ENVIRONMENTAL STRESS CRACKING (ESC).GM BELIEVES THE ESC IS A RESULT OF HEAT, TIME, ALCOHOL BLENDED FUEL, FUEL PRESSURE...
EA98004Opened 24 Feb 1998Closed 16 Jun 1998AIR BAGS
INADVERTENT AIR BAG DEPLOYMENT
SQ97017Opened 2 Jul 1997Closed 24 Feb 1998AIR BAGS
INADVERTENT AIR BAG DEPLOYMENT
IF A 1995 CADILLAC INTERIOR IS EXPOSED TO SIGNIFICANT WATER INTRUSION, SUCH AS FROM WATER LEAKS, A WINDOW LEFT OPEN IN THE RAIN, OR DRIVING THROUGH HIGH WATER UP TO THE CARPET LEVEL, THE SUPPLEMENTAL INFLATABLE RESTRAINT (SIR) SYSTEM SENSING AND DIAGNOSTIC MODULE (SDM) CAN BE DAMAGED.IF THIS OCCURS, BOTH THE DRIVER AND PASSENGER AIR BAGS CAN DEPLOY WHEN THE IGNITION SWITCH IS TURNED ON, EVEN IF THERE HAS BEEN NO FRONTAL IMPACT OR CRASH.AS A RESULT OF THESE DEPLOYMENTS, GM CONDUCTED AN ADVISORY LETTER CAMPAIGN, NUMBER 51-01-08 ENTITLED INADVERTENT DEPLOYMENT OF AIR BAGS WHEN INTERIOR EXPOSED TO...
Recalls on the 1995 Cadillac Seville
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
04V110000
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
SOME PASSENGER VEHICLES EQUIPPED WITH 4.0L V8 ENGINES HAVE A CONDITION IN WHICH THE NYLON TUBING USED IN THE FUEL RAIL CONSTRUCTION MAY DEGRADE AND CRACK. ADDITIONALLY, THE 1995 MODEL YEAR USES A UNIQUE UNDERHOOD FUEL RETURN LINE THAT MAY CRACK. CRACKING OF THE FUEL RAIL OR RETURN LINE TUBING CAN RESULT IN A FUEL LEAK INTO THE ENGINE COMPARTMENT.
Risk: FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
98V115000
AIR BAGS
VEHICLE DESCRIPTION: PASSENGER VEHICLES. INADVERTENT DEPLOYMENT OF THE AIR BAGS CAN OCCUR DUE TO WATER INTRUSION.
Risk: DEPLOYMENT OF THE AIR BAG WITHOUT WARNING COULD CAUSE A DRIVER TO LOSE VEHICLE CONTROL INCREASING THE RISK OF A VEHICLE CRASH AND PERSONAL INJURY.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 19981372,424 units in Canada
Airbag
THESE VEHICLES MAY EXPERIENCE INADVERTENT DEPLOYMENT OF ONE OR BOTH FRONT AIR BAGS IF THE VEHICLE INTERIOR HAS BEEN EXPOSED TO ENOUGH WATER TO SOAK THE CARPET AND ENTER THE SDM (WHICH IS LOCATED UNDER THE DRIVER'S SEAT). CORRECTION: DEALERS WILL APPLY A SEALER TO THE SDM TO PREVENT WATER INTRUSION.
Recall 199614113,310 units in Canada
Fuel System
NOTE: VEHICLES EQUIPPED WITH 4.9 LITRE ENGINES. AN INCORRECT ENRICHMENT CALIBRATION TO THE FUELING STRATEGY OF THESE VEHICLES WHEN THE AIR CONDITIONER IS BEING USED MAY RESULT IN NON COMPLIANCE WITH C.M.V.S.S. 1103 - EXHAUST EMISSIONS. CORRECTION: A NEW SERVICE PROM WILL BE INSTALLED WHICH WILL RESULT IN THE REDUCTION OF AIR POLLUTANTS WITHOUT REDUCING DRIVEABILITY.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 115,284 milesParsippany, NJCrash
AIR BAGS
'TAKATA RECALL' I WAS DRIVING MY 1995 CADILLAC SEVILLE OUT OF A SHOP-RITE PARKING LOT ON SEPTEMBER 30TH, 2017 AND WAS INVOLVED IN A CRASH. I WAS DRIVING VERY SLOWLY AS I WAS APPROACHING A STOP SIGN AND ROUTE 46 (A BUSY HIGHWAY). MY AIRBAGS DEPLOYED INADVERTENTLY AND I HIT THE CAR IN FRONT OF ME. THE AIRBAGS SMASHED THE WINDSHIELD. ACCORDING TO NHTSA CAMPAIGN NUMBER 98V115000, 1995 CADILLAC SEVILLE 'PASSENGER VEHICLES INADVERTENT DEPLOYMENT OF THE AIRBAGS CAN OCCUR DUE TO WATER INTRUSION.' I THEN CONTACTED GENERAL MOTORS WHO STATED THAT MY PARTICULAR VEHICLE WAS NOT SUBJECT TO THE RECALL. THEY PERFORMED AN INVESTIGATION AND INFORMED ME THAT THEY WOULD NOT ASSIST ME WITH THE REPAIRS BUT REFUSED TO GIVE ME A REASON. ACCORDING TO THE NHTSA WEBSITE: 'FRONTAL AIRBAGS ARE GENERALLY DESIGNED TO DEPLOY IN 'MODERATE/SEVERE' FRONTAL OR NEAR-FRONTAL CRASHES, WHICH ARE DEFINED AS CRASHES THAT ARE EQUIVALENT TO HITTING A SOLID, FIXED BARRIER AT 8-14 MPH OR HIGHER. (THIS WOULD BE EQUIVALENT TO STRIKING A PARKED CAR OF SIMILAR SIZE AT ABOUT 16-28 MPH OR HIGHER.)' SINCE I WAS GOING MUCH SLOWER THAN 8-14 MPH, I BELIEVE MY CAR SHOULD HAVE BEEN INCLUDED IN THIS RECALL AND GM IS NOT TAKING RESPONSIBILITY. IS THERE ANYTHING YOU CAN DO TO ASSIST ME OR ADVISE ME?
NHTSA complaint #11080709 — an unverified report by a vehicle owner.
at 103,000 milesDespin, FLFire
FUEL SYSTEM, GASOLINE
TL*THE CONTACT OWNS A 1995 CADILLAC SEVILLE. WHILE BACKING OUT OF A PARKING SPACE, THE DRIVER HEARD A LOUD SOUND UNDERNEATH THE HOOD OF THE VEHICLE. HE THEN NOTICED SMOKE COMING FROM THE HOOD AND THE FENDER. HE PARKED THE VEHICLE, OPENED THE HOOD, AND NOTICED SMALL FLAMES COMING FROM THE ENGINE COVER. THE FLAMES WERE EXTINGUISHED WITH A FIRE EXTINGUISHER. THE CONTACT PUSHED THE VEHICLE BACK INTO A PARKING SPACE AND DISCONNECTED THE BATTERY. THE VEHICLE WAS TOWED TO HIS RESIDENCE. A TECHNICIAN STATED THAT THERE MAY BE A RECALL FOR THIS FAILURE. THROUGH RESEARCH, THE CONTACT DISCOVERED NHTSA CAMPAIGN ID NUMBER 04V110000, NHTSA ACTION NUMBER EA04003 (FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS). THE DEALER STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER STATED THAT THE CASE WOULD HAVE TO BE TURNED INTO THE CADILLAC LEGAL DEPARTMENT. A FEW DAYS LATER, THE CONTACT RECEIVED A LETTER STATING THAT THERE WAS INSIGNIFICANT INFORMATION THAT PROVED THERE WAS REALLY A DEFECT. THE LETTER FURTHER STATED THAT HE NEEDED AN EXPERT TO INSPECT AND TAKE PICTURES OF THE VEHICLE, IN ADDITION TO ANY WORK ORDERS. THE CONTACT BELIEVES THAT THE VEHICLE SHOULD BE REPAIRED ACCORDING TO THE RECALL. THE CURRENT AND FAILURE MILEAGES WERE 103,000.
NHTSA complaint #10278745 — an unverified report by a vehicle owner.
at 137,000 milesChelsea, MAFire
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 1995 CADILLAC SEVILLE. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT NOTICED FLAMES UNDER THE HOOD OF THE VEHICLE. SHE STOPPED AND EXITED THE VEHICLE AND CALLED 911. THE FIRE DEPARTMENT ARRIVED AND EXTINGUISHED THE FIRE. THE VEHICLE WAS DESTROYED AND THE FIRE DEPARTMENT HAS NOT COMPLETED THEIR REPORT. THERE WERE NO INJURIES. THE FAILURE MILEAGE WAS 137,000.
NHTSA complaint #10270172 — an unverified report by a vehicle owner.
at 120,000 milesOcean Side, CAFire
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
TL*THE CONTACT OWNS A 1995 CADILLAC SEVILLE STS. WHEN THE CONTACT STARTED THE VEHICLE, IT BEGAN SMOKING. SHE OPENED THE HOOD AND SAW FLAMES. THE DEALER STATED THAT HER VIN WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER 04V110000 (FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS); HOWEVER, SHE NEVER RECEIVED A RECALL NOTICE. THE CONTACT PURCHASED THE VEHICLE FROM A DEALER AND THEY DID NOT INFORM HER OF ANY RECALLS ON THE VEHICLE. A REPRESENTATIVE FROM THE DEALER FURTHER STATED THAT SHE WOULD BE RESPONSIBLE FOR ALL DAMAGED PARTS AND THAT THEY WOULD ONLY COVER THE PART REFERENCED IN THE RECALL. THE FAILURE AND CURRENT MILEAGES WERE 120,000.
NHTSA complaint #10225508 — an unverified report by a vehicle owner.
THE CAR CAUGHT ON FIRE AFTER CHANGING THE OIL AT WALMART. THE CAR TOWED TO THE CADILLAC DEALER, AND NO COMPENSATION WERE GIVING. NO RECALL WERE RECEIVE UNTIL LAST WEEK.
NHTSA complaint #10206448 — an unverified report by a vehicle owner.
at 140,000 milesArdmore, ALFire
FUEL SYSTEM, GASOLINE
TL*THE CONTACT OWNS A 1995 CADILLAC SEVILLE. WHILE DRIVING 20 MPH SMOKE WAS COMING FROM UNDER THE HOOD. THE VEHICLE BURST INTO FLAMES AFTER BEING PULLED OVER. THERE WAS NHTSA RECALL # 04V110000 (FUEL SYSTEM, GASOLINE: DELIVERY). THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE CURRENT AND FAILURE MILEAGES WERE 140,000.
NHTSA complaint #10200214 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 115,284 milesParsippany, NJCrash
AIR BAGS
'TAKATA RECALL' I WAS DRIVING MY 1995 CADILLAC SEVILLE OUT OF A SHOP-RITE PARKING LOT ON SEPTEMBER 30TH, 2017 AND WAS INVOLVED IN A CRASH. I WAS DRIVING VERY SLOWLY AS I WAS APPROACHING A STOP SIGN AND ROUTE 46 (A BUSY HIGHWAY). MY AIRBAGS DEPLOYED INADVERTENTLY AND I HIT THE CAR IN FRONT OF ME. THE AIRBAGS SMASHED THE WINDSHIELD. ACCORDING TO NHTSA CAMPAIGN NUMBER 98V115000, 1995 CADILLAC SEVILLE 'PASSENGER VEHICLES INADVERTENT DEPLOYMENT OF THE AIRBAGS CAN OCCUR DUE TO WATER INTRUSION.' I THEN CONTACTED GENERAL MOTORS WHO STATED THAT MY PARTICULAR VEHICLE WAS NOT SUBJECT TO THE RECALL. THEY PERFORMED AN INVESTIGATION AND INFORMED ME THAT THEY WOULD NOT ASSIST ME WITH THE REPAIRS BUT REFUSED TO GIVE ME A REASON. ACCORDING TO THE NHTSA WEBSITE: 'FRONTAL AIRBAGS ARE GENERALLY DESIGNED TO DEPLOY IN 'MODERATE/SEVERE' FRONTAL OR NEAR-FRONTAL CRASHES, WHICH ARE DEFINED AS CRASHES THAT ARE EQUIVALENT TO HITTING A SOLID, FIXED BARRIER AT 8-14 MPH OR HIGHER. (THIS WOULD BE EQUIVALENT TO STRIKING A PARKED CAR OF SIMILAR SIZE AT ABOUT 16-28 MPH OR HIGHER.)' SINCE I WAS GOING MUCH SLOWER THAN 8-14 MPH, I BELIEVE MY CAR SHOULD HAVE BEEN INCLUDED IN THIS RECALL AND GM IS NOT TAKING RESPONSIBILITY. IS THERE ANYTHING YOU CAN DO TO ASSIST ME OR ADVISE ME?
NHTSA complaint #11080709 — an unverified report by a vehicle owner.
at 81,000 milesLittle Rock, AR
VEHICLE SPEED CONTROL
WANT START AFTER 2OR3 DAYS CAN'T UNDERSTAND IT. GAS PADDLE CHICKS WHEN YOU TURN SWITCH OFF.
NHTSA complaint #10883176 — an unverified report by a vehicle owner.
at 81,000 milesLittle Rock, AR
ELECTRICAL SYSTEM
WANT START AFTER 2OR3 DAYS CAN'T UNDERSTAND IT. GAS PADDLE CHICKS WHEN YOU TURN SWITCH OFF.
NHTSA complaint #10883176 — an unverified report by a vehicle owner.
at 81,000 milesLittle Rock, AR
ELECTRONIC STABILITY CONTROL (ESC)
WANT START AFTER 2OR3 DAYS CAN'T UNDERSTAND IT. GAS PADDLE CHICKS WHEN YOU TURN SWITCH OFF.
NHTSA complaint #10883176 — an unverified report by a vehicle owner.
at 119,000 milesWood Dale, IL
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 1995 CADILLAC SEVILLE. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, STRONG FUEL FUMES EMITTED INTO THE VEHICLE. THE PROBLEM RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 119,000. UPDATED 3/24/15
NHTSA complaint #10653947 — an unverified report by a vehicle owner.
at 57,600 milesLong Beach, CA
SEAT BELTS
TL* THE CONTACT OWNS A 1995 CADILLAC SEVILLE. THE CONTACT STATED THAT THE FRONT DRIVER SIDE SEAT BELT WAS SHORT AND UNABLE TO BE FASTENED. AS A RESULT, THE CONTACT HAD TO DRIVE THE VEHICLE WITHOUT THE SEATBELT FASTENED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS ADVISED THAT THE SEAT BELT EXTENDER WOULD BE NEEDED HOWEVER, IT WAS DISCONTINUED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 57,600.
NHTSA complaint #10648195 — an unverified report by a vehicle owner.
at 180,000 milesGainesville, FL
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 1995 CADILLAC SEVILLE. THE CONTACT STATED THAT THERE WAS A STRONG FUEL ODOR EMITTING FROM THE ENGINE AND THE SERVICE ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS TAKEN TO THE DEALER TO BE REPAIRED UNDER NHTSA CAMPAIGN NUMBER 04V110000 (FUEL SYSTEM, GASOLINE) BUT THE CONTACT WAS INFORMED THAT THE RECALL EXPIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.
NHTSA complaint #10584175 — an unverified report by a vehicle owner.
at 190,000 milesSaugus, MA
FUEL/PROPULSION SYSTEM
AFTER DRIVING THE CAR FOR APPROXIMATELY SIX MONTHS, I BEGAN TO DETECT A FAINT ODOR OF GASOLINE WHICH SEEMED TO BE COMING FROM UNDER THE HOOD. I KEPT DETECTING THIS ODOR OFF AND ON FOR THE NEXT FEW MONTHS. THEN ONE DAY I WAS SURPRISED AND CONFUSED TO SEE MY GAS GAUGE MOVING STEADILY TOWARD EMPTY AS I DROVE ALONG. I THOUGHT THE GAUGE WAS BROKEN, BUT IT WAS NOT. INSTEAD, IN ABOUT TWO MILES, I HAD JETTISONED AN ENTIRE TANK OF GASOLINE AS I DROVE. THE PROBLEM TURNED OUT TO BE A RUPTURED PLASTIC LINE LEADING TO ONE OF THE FUEL INJECTORS. SINCE THAT TIME, EACH OF THE FUEL LINES HAS RUPTURED ONE BY ONE EVERY 2 - 10 MONTHS FOR FIVE YEARS. THEN I LEARNED THERE WAS A RECALL. I HAVE SEEN THE RECALL LETTER WHICH STATES ALL 1995 CADILLAC SEVILLES HAVE THIS PROBLEM, AND MINE CERTAINLY DOES. THE DEALER AND GM SAY MY CAR IS NOT ON THE RECALL LIST. I HAVE FILED A FORMAL COMPLAINT WITH GM AND THEY STILL REFUSE TO FIX MY CAR, STATING THAT MY VIN# DOESN'T SHOW UP ON THEIR LIST.
NHTSA complaint #10485267 — an unverified report by a vehicle owner.
at 91,468 milesMoorestown, NJ
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 1995 CADILLAC SEVILLE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A FUEL LINE FAILURE TWICE. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO PERFORMED A DIAGNOSTIC THAT ADVISED THAT THE FRONT DRIVER SIDE FUEL LINES WERE CRACKED AND LEAKING FUEL. THE VEHICLE WAS REPAIRED. THE FUEL LINES WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 04V110000 (FUEL LEAKAGE). THE FAILURE MILEAGE WAS 91,468, AND THE CURRENT MILEAGE WAS 92,616.
NHTSA complaint #10444090 — an unverified report by a vehicle owner.
at 90,000 milesRIO Linda, CA
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 1995 CADILLAC SEVILLE. THE CONTACT STATED THAT THE ENGINE BEGAN TO FREEZE WHILE DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY REPLACED THE HEAD BOLTS ON THE ENGINE. A WARNING LIGHT ILLUMINATED INDICATING THAT THE COOLANT LEVEL NEEDED TO BE CHECKED. THE DEALER STATED THAT THERE WERE NO RECALLS OR WARRANTY; THEREFORE THE CONTACT WOULD BE RESPONSIBLE FOR PAYING $3500 TO HAVE THE VEHICLE REPAIRED. THE MANUFACTURER WAS NOT CALLED. THE FAILURE MILEAGE WAS 90,000.
NHTSA complaint #10321361 — an unverified report by a vehicle owner.
at 103,000 milesDespin, FLFire
FUEL SYSTEM, GASOLINE
TL*THE CONTACT OWNS A 1995 CADILLAC SEVILLE. WHILE BACKING OUT OF A PARKING SPACE, THE DRIVER HEARD A LOUD SOUND UNDERNEATH THE HOOD OF THE VEHICLE. HE THEN NOTICED SMOKE COMING FROM THE HOOD AND THE FENDER. HE PARKED THE VEHICLE, OPENED THE HOOD, AND NOTICED SMALL FLAMES COMING FROM THE ENGINE COVER. THE FLAMES WERE EXTINGUISHED WITH A FIRE EXTINGUISHER. THE CONTACT PUSHED THE VEHICLE BACK INTO A PARKING SPACE AND DISCONNECTED THE BATTERY. THE VEHICLE WAS TOWED TO HIS RESIDENCE. A TECHNICIAN STATED THAT THERE MAY BE A RECALL FOR THIS FAILURE. THROUGH RESEARCH, THE CONTACT DISCOVERED NHTSA CAMPAIGN ID NUMBER 04V110000, NHTSA ACTION NUMBER EA04003 (FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS). THE DEALER STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER STATED THAT THE CASE WOULD HAVE TO BE TURNED INTO THE CADILLAC LEGAL DEPARTMENT. A FEW DAYS LATER, THE CONTACT RECEIVED A LETTER STATING THAT THERE WAS INSIGNIFICANT INFORMATION THAT PROVED THERE WAS REALLY A DEFECT. THE LETTER FURTHER STATED THAT HE NEEDED AN EXPERT TO INSPECT AND TAKE PICTURES OF THE VEHICLE, IN ADDITION TO ANY WORK ORDERS. THE CONTACT BELIEVES THAT THE VEHICLE SHOULD BE REPAIRED ACCORDING TO THE RECALL. THE CURRENT AND FAILURE MILEAGES WERE 103,000.
NHTSA complaint #10278745 — an unverified report by a vehicle owner.
at 137,000 milesChelsea, MAFire
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 1995 CADILLAC SEVILLE. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT NOTICED FLAMES UNDER THE HOOD OF THE VEHICLE. SHE STOPPED AND EXITED THE VEHICLE AND CALLED 911. THE FIRE DEPARTMENT ARRIVED AND EXTINGUISHED THE FIRE. THE VEHICLE WAS DESTROYED AND THE FIRE DEPARTMENT HAS NOT COMPLETED THEIR REPORT. THERE WERE NO INJURIES. THE FAILURE MILEAGE WAS 137,000.
NHTSA complaint #10270172 — an unverified report by a vehicle owner.
at 95,000 milesSmithville, GA
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 1995 CADILLAC SEVILLE. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE WOULD NOT SLOW DOWN WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT HAD TO CONTINUOUSLY PUMP THE BRAKE PEDAL IN ORDER TO STOP THE VEHICLE. AFTERWARDS, THE ABS AND ENGINE LIGHTS BEGAN ILLUMINATING ON THE INSTRUMENT PANEL. THE VEHICLE WAS DRIVEN TO A LOCAL REPAIR SHOP FOR A DIAGNOSTIC, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE DEALER STATED THAT THEY WOULD HAVE TO KEEP THE VEHICLE IN ORDER TO DIAGNOSE THE FAILURE. THE MANUFACTURER HAS NOT BEEN NOTIFIED AND THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT MILEAGE WAS 100,000 AND FAILURE MILEAGE WAS 95,000.
NHTSA complaint #10247217 — an unverified report by a vehicle owner.
at 162,000 milesIndiannapolis, IN
FUEL SYSTEM, GASOLINE
TL*THE CONTACT OWNS A 1995 CADILLAC SEVILLE. AFTER PURCHASING THE VEHICLE, THE CONTACT RECEIVED A BULLETIN FROM GENERAL MOTORS FOR NHTSA CAMPAIGN ID NUMBER 04V110000 (FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS). THE NOTICE PERTAINED TO THE FUEL RAIL THAT COULD POSSIBLY RESULT IN DEGRADATION AND/OR POSSIBLE FIRE. THE RECALL REPAIR WAS PERFORMED FOR FREE. AFTER THE REPAIRS WERE MADE, A STRONG ODOR OF GASOLINE WAS PRESENT IN THE PASSENGER COMPARTMENT TO THE POINT WHERE OCCUPANTS WERE EXPERIENCING HEADACHES. THE CONTACT LATER FOUND GASOLINE LEAKING IN HEAVY QUANTITIES 12 INCHES FROM THE FUEL RAIL. GENERAL MOTORS STATED THAT THE CONTACT WOULD BE LIABLE FOR THE REPAIRS BECAUSE THAT PARTICULAR COMPONENT OF THE GASOLINE LINE WOULD NOT BE COVERED UNDER THE RECALL. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 162,000.
NHTSA complaint #10237860 — an unverified report by a vehicle owner.
at 120,000 milesOcean Side, CAFire
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
TL*THE CONTACT OWNS A 1995 CADILLAC SEVILLE STS. WHEN THE CONTACT STARTED THE VEHICLE, IT BEGAN SMOKING. SHE OPENED THE HOOD AND SAW FLAMES. THE DEALER STATED THAT HER VIN WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER 04V110000 (FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS); HOWEVER, SHE NEVER RECEIVED A RECALL NOTICE. THE CONTACT PURCHASED THE VEHICLE FROM A DEALER AND THEY DID NOT INFORM HER OF ANY RECALLS ON THE VEHICLE. A REPRESENTATIVE FROM THE DEALER FURTHER STATED THAT SHE WOULD BE RESPONSIBLE FOR ALL DAMAGED PARTS AND THAT THEY WOULD ONLY COVER THE PART REFERENCED IN THE RECALL. THE FAILURE AND CURRENT MILEAGES WERE 120,000.
NHTSA complaint #10225508 — an unverified report by a vehicle owner.
Sequim, WA
ENGINE AND ENGINE COOLING:ENGINE
VEHICLE OVER HEATED, FOR THE FIRST TIME EVER. BLOWN HEAD GASKET DUE TO FAILURE OF THE HEAD GASKET BOLTS. TO CORRECT, THE HOLES NEED TO BE RESLEEVED AND A NEW HEAD GASKET INSTALLED.
NHTSA complaint #10211421 — an unverified report by a vehicle owner.
THE CAR CAUGHT ON FIRE AFTER CHANGING THE OIL AT WALMART. THE CAR TOWED TO THE CADILLAC DEALER, AND NO COMPENSATION WERE GIVING. NO RECALL WERE RECEIVE UNTIL LAST WEEK.
NHTSA complaint #10206448 — an unverified report by a vehicle owner.
at 117,184 milesLakewood, CO
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
AUGUST 23, 2007, ON OR ABOUT 12:00 NOON TODAY I WAS DRIVING MY CAR. 1995 CADILLAC SEVILLE STS NORTHSTAR WITH 117,000 MILES. MY CAR STARTED TO HESITATE AND WASNT RUNNING RIGHT. I PULLED OVER AND PARKED. SMOKE STARTED TO COME OUT OF MY HOOD AND INSIDE THE CAR. THE SMOKE IN THE CAR SMELLED LIKE SOMETHING ON FIRE. I CALLED MY HUSBAND AND MY SON. MY SON CAME ( WE WERE ABOUT MILE FROM HOME) AND TRIED TO GET IT HOME, DIDNT WORK. AS MY SON WAS DRIVING SMOKE ALSO WAS COMING INSIDE THE CAR. SO WE STOPPED AND CALLED A TOW TRUCK. THE DRIVER TOWED US HOME. WHILE HE WAS HERE HE WAS CKING MY CAR AND LOOKED UNDER IT AND SAW A RED AMBER VIBRANT GLOW COMING FROM THE CATALYTIC CONVERTER AND SMOKE WAS GOING INTO MY CAR. HE SHOWED IT TO ME VERY FAST, IT LOOKED LIKE A HOT HEATING ELEMENT IN AN ELECTRIC OVEN. I WAS SCARED TO DEATH AND HE IMMEDIATELY TOLD ME TO SHUT THE CAR OFF AND GET AWAY FROM IT. IT LOOKED LIKE THE CAR WAS READY TO BLOW UP! MY HUSBAND CH'D IT LATER WHEN COOL AND FOUND WITHIN 15 MINUTES OF THE CAR RUNNING THE SAME PROBLEM. IT WAS IN THE GARAGE AND QUICKLY ROLLED IT OUT SO IF IT CAUGHT FIRE IT WOULDNT BE IN THE HOUSE, SHUT OFF THE CAR AND FELT AROUND THE FLOOR ,CENTER CONSOLE ALL HOT TO THE TOUCH. HE TOOK A HOSE TO THE UNDERSIDE OF THE CAR AND SPRAYED THE CATALYTIC CONVERTER TO COOL IT DOWN, OPENED UP THE DOORS TO TRY AND AIR OUT THE CAR AS IT HAD FILLED WITH SMOKE. WE CALLED THE TOW TRUCK BACK TO TAKE THE CAR TO THE DEALER FOR SERVICE. THE SERVICE ADVISOR TOLD MY HUSBAND THAT HE HAD SEEN THIS PROBLEM BEFORE AND THAT WE WOULD NEED A NEW CATALYTIC CONVERTER THAT COSTS AROUND $1,000.00 AND WOULD SEE IF HE COULD GET IT UNDER WARRANTY. THE CAR WAS NO LONGER UNDER ANY WARRANTY. MY CAR GAVE ME ABSOLUTELY NO WARNING OR SIGNAL OF ANY PROBLEM. ON AUGUST 24, 2007 I REPORTED THE PROBLEM TO GM (FILE #71-550478818), THEY TOLD ME THEY WOULD DO NOTHING AND REPORT ME AS DIS-SATISFIED. WE HAD THE CAR REPAIRED AND PICKED IT UP FROM THE DEALER ON AUGUST 29,2007.
NHTSA complaint #10201242 — an unverified report by a vehicle owner.
at 140,000 milesArdmore, ALFire
FUEL SYSTEM, GASOLINE
TL*THE CONTACT OWNS A 1995 CADILLAC SEVILLE. WHILE DRIVING 20 MPH SMOKE WAS COMING FROM UNDER THE HOOD. THE VEHICLE BURST INTO FLAMES AFTER BEING PULLED OVER. THERE WAS NHTSA RECALL # 04V110000 (FUEL SYSTEM, GASOLINE: DELIVERY). THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE CURRENT AND FAILURE MILEAGES WERE 140,000.
NHTSA complaint #10200214 — an unverified report by a vehicle owner.
at 19,000 milesBoynton Beach, FL
TIRES:TREAD/BELT
PLEASE CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION, WWW.NHTSA.DOT.GOV SENT: SUNDAY, JUNE 17, 2007 10:54 PM TIRES MANUFACTURED BY VOGUE TIRE /RUBBER CO, MT PROSPECT, ILLINOIS ,60056 (800) 323 - 1466/EX. 405. FOUR VOGUE/GOODYEAR TIRES WITH 9/32NDS TREAD WEAR/MANUFACTURED SOMETIMES AFTER 1998 PROBLEM EXISTS WITH TREAD WEAR/DRY ROT, TIRE TREAD SPLITTING. JIM HORDAN REGIONAL VICE PRESIDENT & KEN GOYAK, EXECUTIVE VICE PRESIDENT ADVISED VOGUE TIRES ONLY HAD A FIVE YEAR LIFE EXPECTANCY, AND AFTER FIVE YEARS TIRES MANUFACTURED BY VOGUE HAVE NO PRODUCT DEFECT WARRANTY. I DISAGREE WITH VOGUE'S CLAIM THEY WERE OBLIGATED TO HONOR A FULL REPLACEMENT WARRANTY OBLIGATION AT ANY TIME IF A MANUFACTURING FLAW DISCOVERED IN A TIRE PRODUCTION EXPOSED THE CONSUMER POPULATION TO LOSS OF LIFE OR INJURY. SINCE VOGUE HAS REFUSED TO HONOR THEIR WARRANTY OBLIGATION I WILL BE REPLACING THE VOGUE TIRES I OWN WITH ANOTHER BRAND TIRE, ND I WOULD LIKE TO ARRANGE FOR THE DELIVERY OF THE TIRES I NOW OWN TO A NHSTB LOCAL OFFICE IN THE BOYNTON BEACH AREA SO THEY COULD BE EXAMINED , AND HAVE A TREAD RUN OUT TEST BE PERFORMED TO CONFIRM THE OPINION OF TWO GOODYEAR TIRE DEALERSHIPS THAT THE VOGUE TIRES I WANT TO DELIVER WERE DUE TO MANUFACTURING PROBLEM. FURTHER, IF AS THE VOGUE TIRE EXECUTIVES REFERENCED IN THIS E-MAIL HAVE STATED, THE E TIRE SHOULD NOT HAVE REMAINED IN SERVICE AFTER A FIVE YEAR TERM, MUST NOT THIS CONDITION BE BROADCAST FOR ALL TIRES THAT BEAR THE SAME SERIAL NUMBER BE SO ADVISED OF THE POSSIBILITY OF TIRES LIKE MINE HAVING A POSSIBLE MANUFACTURING PROBLEM? WAIT TO HEAR FROM YOU AS TO THE APPROPRIATE COURSE OF ACTION I MUST FOLLOW IN HAVNG YOUR AGENCY INVESTIGATE MY COMPLAINED. THEREAFTER, TAKE APPROPRIATE ACTION WHICH WOULD APPEAR TO BE A TIRE RECALL PROGRAM AS YOUR AGENCY DEEMS APPROPRIATE.
NHTSA complaint #10193616 — an unverified report by a vehicle owner.
at 108,930 milesLake Havasu City, AZ
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
DT*: THE CONTACT STATED AFTER RECEIPT OF RECALL # 04014 (04V110000) FOR THE FUEL RAIL (FUEL SYSTEM, GASOLINE: DELIVERY: HOSES, LINES/PIPING, AND FITTINGS), THE MANUFACTURER WAS CONTACTED TO FIND A SERVICE DEALER TO SERVICE THE RECALL. THE VEHICLE WAS TAKEN TO THE SERVICE DEALER WHERE AN INSPECTION WAS MADE OF THE FUEL RAIL. THE SERVICE DEALER SIGNED OFF THAT THE ORIGINAL PART WAS GOOD AND DID NOT NEED REPLACEMENT. A MONTH LATER, THERE WAS A FUEL LEAK NOTICED. WHEN THE VEHICLE WAS TAKEN TO AN INDEPENDENT DEALER, THE FUEL RAIL HAD TO BE REPLACED. THE PAPERWORK AND RECEIPTS WERE SENT TO THE MANUFACTURER, BUT REIMBURSEMENT WAS DENIED. UPDATED 11/30/2006 -
NHTSA complaint #10172759 — an unverified report by a vehicle owner.
Brunswick, OH
TIRES
1995 SEVILLE TIRE BLEWOUT. *TS THE PASSENGER SIDE FRONT TIRE BLEWOUT WHILE THE VEHICLE WAS TRAVELING AT 73 MPH. THE RIGHT FRONT FENDER SUSTAINED DAMAGE AS A RESULT.
NHTSA complaint #10159484 — an unverified report by a vehicle owner.
at 103,000 milesFort Worth, TX
AIR BAGS:FRONTAL
DT: ON MAY 15, 2004, THE AIRBAGS DEPLOYED, RESULTING IN AN ACCIDENT. THE CONSUMER STATED THAT WHILE MAKING A TURN N BOTH FRONTAL AIRBAGS DEPLOYED. THIS CAUSED HIM TO MISJUDGE THE MEDIUM. THERE WAS NO CRASH OR INJURIES. THERE WAS MAJOR DAMAGE TO THE VEHICLE, WHICH WAS TOTALED. THE CONSUMER FOUND THAT THERE WAS A RECALL 98V115000 FOR THE AIRBAGS. BUT WHEN HE CONTACTED THE MANUFACTURER, THEY TOLD HIM THAT THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. THE CONSUMER FOUND INFORMATION THAT SAID THAT VIN FELL WITHIN THE VIN RANGE WITHOUT A DOUBT. THE MANUFACTURER HAS NOT BEEN HELPFUL TO THE CONSUMER.
NHTSA complaint #10137441 — an unverified report by a vehicle owner.
at 80,000 milesMurfreesboro, TN
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
DT: THE CONTACT STATED ON 8-26-05 WHEN HE WOKE UP AND THERE WAS A STRONG SMELL OF GAS IN THE CAR. HE SAW GAS PROFUSELY LEAKING FROM THE GAS TANK . HE DID NOT SEE A HOLE. THE GAS WAS LEAKING FROM AROUND THE SEAL OF THE GAS TANK. HE HAS NOT HIT ANYTHING TO CAUSE THE LEAK. THE VEHICLE HAS NOT YET BEEN TOWED TO A SERVICE DEALER, BUT THE CONTACT PLANNED TO DO SO TODAY. *AK
NHTSA complaint #10134471 — an unverified report by a vehicle owner.
Indianapolis, INFire
ELECTRICAL SYSTEM:WIRING
WHILE DRIVING 5 MPH VEHICLE STALLED. SUDDENLY, THE VEHICLE CAUGHT ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. VEHICLE WAS TOWED TO A DEALER FOR INSPECTION.
NHTSA complaint #10106785 — an unverified report by a vehicle owner.