Owners have filed 66 complaints
about the 2002 Cadillac Seville with NHTSA between 2002 and 2021.
The largest single group is the suspension.
Across this model's run it ranks 5 of 12 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 44
Against the median year of the Cadillac Seville. 50 means typical for this
model; 100 means roughly double.
Severity — 94
18.2% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 28
16% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 2002 compares with every other Cadillac Seville
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
12.7%
1,000 – 9,999 miles
12.7%
10,000 – 24,999 miles
12.7%
25,000 – 49,999 miles
513.5%
50,000 – 74,999 miles
410.8%
75,000 – 99,999 miles
616.2%
100,000 – 149,999 miles
1027.0%
150,000+ miles
924.3%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Feb 2002peak 6Apr 2021
Recalls on the 2002 Cadillac Seville
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
03V238000
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
ON CERTAIN CADILLAC DEVILLE AND SEVILLE PASSENGER VEHICLES, FUNERAL COACHES, AND LIMOUSINES EQUIPPED WITH A V8 (4.6L) ENGINE, OLDSMOBILE AURORA PASSENGER VEHICLES EQUIPPED WITH A V8 (4.0L ) ENGINE, AND PONTIAC BONNEVILLE SSEI PASSENGER VEHICLES EQUIPPED WITH A SUPERCHARGED V6 (3.8L) ENGINE, THE FUEL TANK PRESSURE SENSORS ARE UNUSUALLY SUSCEPTIBLE TO MALFUNCTIONS. IF THE SENSOR MALFUNCTIONS, EXCESSIVE VACUUM CAN BE APPLIED DURING SELF-DIAGNOSTIC TESTING.
Risk: FUEL SYSTEM COMPONENTS CAN BE DAMAGED AND FUEL CAN LEAK FROM THE VEHICLE WHEN IT IS REFUELED. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
02V067000
STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
CERTAIN PASSENGER VEHICLES WERE BUILT WITH MISSING OR UNDER-TORQUED STEERING GEAR ATTACHMENT BOLTS. IF A BOLT IS MISSING, THE DRIVER MAY NOTICE UNEVEN STEERING RESPONSE OR UNUSUAL NOISES DURING TURNS.
Risk: IF THE LEFT BOLT IS MISSING AND THE RIGHT MOUNTING STRAP FAILS, STEERING CONTROL IS LOST AND A VEHICLE CRASH COULD RESULT.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 20020425 units in Canada
Steering
Certain passenger vehicles were built with missing or under-torqued steering gear attachment bolts. If a bolt is missing, the driver may notice uneven steering response or unusual noises during turns. If the left bolt is missing and the right mounting strap fails, steering control is lost and a vehicle crash could result. Correction: Dealers will inspect the vehicles for presence and proper torque of both steering gear bolts
Reports where the owner recorded a crash, a fire, an injury or a death.
at 100,000 milesNorman, OKFire
SEAT BELTS
TL* THE CONTACT OWNS A 2002 CADILLAC SEVILLE. WHILE THE VEHICLE WAS STOPPED AT A DRIVE THRU WINDOW, THE SEAT BELT MECHANISM EXPLODED AND SMOKE FILLED THE CABIN. THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
NHTSA complaint #11195661 — an unverified report by a vehicle owner.
Cleveland, GACrash1 injured
SEATS
WHILE STOPPED BEHIND 3 VEHICLES AT A STOPLIGHT I FLORIDA A FEMALE WHO SAID SHE WAS UNFAMILIAR WITH DRIVING HER HUSBANDS STICK SHIFT VEHICLE STALLED OUT. TWO VEHICLES IN FRONT OF ME PULLED AROUND HER WHEN THE LIGHT CHANGED, THIS LEFT ABOUT TWENTY FEET BETWEEN MY CAR AND HERS. SHE ACCIDENTALLY PUT THE CAR IN REVERSE AND BACKED INTO MINE AT ABOUT 15 MILES PER HOUR. WHEN I STARTED TO GET OUT OF THE CAR SHE PULLED FORWARD FIFTEEN TO TWENTY FEET BEFORE THE ENGINE OF HER CAR QUIT. AS I WATCHED TO SEE WHAT SHE WAS DOING SHE GOT THE CAR STARTED AND PUT IT IN REVERSE AGAIN HITTING MY CAR AGAIN. SHE DID THIS THREE TIMES BEFORE GETTING IT IN A FORWARD GEAR AND MOVING FORWARD WITHOUT THE CAR ENGINE STALLING. AT NO TIME DID DURING THIS DID THE AIRBAGS IN THE SEVILLE DEPLOY.
NHTSA complaint #11100458 — an unverified report by a vehicle owner.
Cleveland, GACrash1 injured
AIR BAGS
WHILE STOPPED BEHIND 3 VEHICLES AT A STOPLIGHT I FLORIDA A FEMALE WHO SAID SHE WAS UNFAMILIAR WITH DRIVING HER HUSBANDS STICK SHIFT VEHICLE STALLED OUT. TWO VEHICLES IN FRONT OF ME PULLED AROUND HER WHEN THE LIGHT CHANGED, THIS LEFT ABOUT TWENTY FEET BETWEEN MY CAR AND HERS. SHE ACCIDENTALLY PUT THE CAR IN REVERSE AND BACKED INTO MINE AT ABOUT 15 MILES PER HOUR. WHEN I STARTED TO GET OUT OF THE CAR SHE PULLED FORWARD FIFTEEN TO TWENTY FEET BEFORE THE ENGINE OF HER CAR QUIT. AS I WATCHED TO SEE WHAT SHE WAS DOING SHE GOT THE CAR STARTED AND PUT IT IN REVERSE AGAIN HITTING MY CAR AGAIN. SHE DID THIS THREE TIMES BEFORE GETTING IT IN A FORWARD GEAR AND MOVING FORWARD WITHOUT THE CAR ENGINE STALLING. AT NO TIME DID DURING THIS DID THE AIRBAGS IN THE SEVILLE DEPLOY.
NHTSA complaint #11100458 — an unverified report by a vehicle owner.
Cleveland, GACrash1 injured
ENGINE
WHILE STOPPED BEHIND 3 VEHICLES AT A STOPLIGHT I FLORIDA A FEMALE WHO SAID SHE WAS UNFAMILIAR WITH DRIVING HER HUSBANDS STICK SHIFT VEHICLE STALLED OUT. TWO VEHICLES IN FRONT OF ME PULLED AROUND HER WHEN THE LIGHT CHANGED, THIS LEFT ABOUT TWENTY FEET BETWEEN MY CAR AND HERS. SHE ACCIDENTALLY PUT THE CAR IN REVERSE AND BACKED INTO MINE AT ABOUT 15 MILES PER HOUR. WHEN I STARTED TO GET OUT OF THE CAR SHE PULLED FORWARD FIFTEEN TO TWENTY FEET BEFORE THE ENGINE OF HER CAR QUIT. AS I WATCHED TO SEE WHAT SHE WAS DOING SHE GOT THE CAR STARTED AND PUT IT IN REVERSE AGAIN HITTING MY CAR AGAIN. SHE DID THIS THREE TIMES BEFORE GETTING IT IN A FORWARD GEAR AND MOVING FORWARD WITHOUT THE CAR ENGINE STALLING. AT NO TIME DID DURING THIS DID THE AIRBAGS IN THE SEVILLE DEPLOY.
NHTSA complaint #11100458 — an unverified report by a vehicle owner.
at 88,000 milesReno, NV1 injured
AIR BAGS
TL* THE CONTACT OWNS A 2002 CADILLAC SEVILLE. WHILE DRIVING APPROXIMATELY 30 MPH ON A NARROW CURVED ROAD, THE DRIVER'S SIDE AIR BAG ABRUPTLY DEPLOYED WITHOUT ANY IMPACT TO THE VEHICLE. THE AIR BAG WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL UNTIL THE ENGINE WAS TURNED OFF. THE CONTACT SUSTAINED INJURY TO THE LEFT SIDE OF THE BODY AND HEAD AREA. THE VEHICLE WAS DRIVEN WITH CAUTION TO A SAFE LOCATION. THE VEHICLE HAD NOT BEEN DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 88,000.
NHTSA complaint #10464330 — an unverified report by a vehicle owner.
at 55,000 milesSpringfield, MOCrash1 injured
AIR BAGS:FRONTAL
TL* THE CONTACT WAS A PASSENGER IN A 2002 CADILLAC SEVILLE. THE CONTACT WAS INVOLVED IN A CRASH WHILE TRAVELING 65 MPH. THE DRIVER OF THE VEHICLE CRASHED INTO A DITCH AND THE AIR BAG DID NOT PROPERLY DEPLOY. THE VEHICLE WAS DESTROYED. THE CONTACT SUSTAINED A CONCUSSION TO THE HEAD. A POLICE REPORT WAS FILED. THE CONTACT DID NOT INFORM THE DEALER OR THE MANUFACTURER OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 55,000. UPDATED 05/24/11*LJ THE CONSUMER STATED THE AIR BAG DEPLOYMENT WAS DELAYED. UPDATED 05/25/11
NHTSA complaint #10397347 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 167,000 milesCommerce, GA
POWER TRAIN
CAR SNAKES EXTREMELY BAD AROUND 45 TO 70 MPH SO BAD IT SHAKES THE ENTIRE CAR LIKE MY WHEELS ARE LOOSE OR BENT AND SO I BOUGHT 4 NEW WHEELS AND GOT ALIGNMENT NO HELP DID RESEARCH AND LEARNED THAT IT IS DUE TO TYPE OF TORQUE CONVERTER IN THE CAR IS A BAD BRAND THAT MESSES UP A LOT AND THAT GM HASN'T ACKNOWLEDGED THE ISSUE WHICH IS SUCH A SHAME AND A SHAM THAT I HATE THEY ARE DOING BECAUSE IT IS AN EXPENSIVE FIX AND I HAVE TO FOOT THE BILL PLUS BUSHING ARE LOW GRADE IN FRONT END AND YOU WOULD THINK BE HIGH END VEHICLE SHOULD BE HIGH END PARTS HAPPENED FIRST ON HIGHWAY AND HAS PROGRESSIVELY GOTTEN WORSE
NHTSA complaint #11413316 — an unverified report by a vehicle owner.
at 167,000 milesCommerce, GA
STEERING
CAR SNAKES EXTREMELY BAD AROUND 45 TO 70 MPH SO BAD IT SHAKES THE ENTIRE CAR LIKE MY WHEELS ARE LOOSE OR BENT AND SO I BOUGHT 4 NEW WHEELS AND GOT ALIGNMENT NO HELP DID RESEARCH AND LEARNED THAT IT IS DUE TO TYPE OF TORQUE CONVERTER IN THE CAR IS A BAD BRAND THAT MESSES UP A LOT AND THAT GM HASN'T ACKNOWLEDGED THE ISSUE WHICH IS SUCH A SHAME AND A SHAM THAT I HATE THEY ARE DOING BECAUSE IT IS AN EXPENSIVE FIX AND I HAVE TO FOOT THE BILL PLUS BUSHING ARE LOW GRADE IN FRONT END AND YOU WOULD THINK BE HIGH END VEHICLE SHOULD BE HIGH END PARTS HAPPENED FIRST ON HIGHWAY AND HAS PROGRESSIVELY GOTTEN WORSE
NHTSA complaint #11413316 — an unverified report by a vehicle owner.
at 167,000 milesCommerce, GA
SUSPENSION
CAR SNAKES EXTREMELY BAD AROUND 45 TO 70 MPH SO BAD IT SHAKES THE ENTIRE CAR LIKE MY WHEELS ARE LOOSE OR BENT AND SO I BOUGHT 4 NEW WHEELS AND GOT ALIGNMENT NO HELP DID RESEARCH AND LEARNED THAT IT IS DUE TO TYPE OF TORQUE CONVERTER IN THE CAR IS A BAD BRAND THAT MESSES UP A LOT AND THAT GM HASN'T ACKNOWLEDGED THE ISSUE WHICH IS SUCH A SHAME AND A SHAM THAT I HATE THEY ARE DOING BECAUSE IT IS AN EXPENSIVE FIX AND I HAVE TO FOOT THE BILL PLUS BUSHING ARE LOW GRADE IN FRONT END AND YOU WOULD THINK BE HIGH END VEHICLE SHOULD BE HIGH END PARTS HAPPENED FIRST ON HIGHWAY AND HAS PROGRESSIVELY GOTTEN WORSE
NHTSA complaint #11413316 — an unverified report by a vehicle owner.
at 131,000 milesBrooklyn Park, MN
POWER TRAIN
DRIVE TRAIN CRADLE HAS WEAKENED SIGNIFICANTLY FROM RUST. WHILE DRIVING THERE IS A LOOSENESS OF THE SUSPENSION FELT AND A SHIFTING EVIDENT WHEN ACCELERATING AND DECELERATING. I RESIDE IN MINNESOTA AND THE D.O.T. USES SALT ON THE ROADS DURING THE WINTER SEASON AND THIS HAS SIGNIFICANTLY ACCELERATED CORROSION OF VEHICLES AND THEIR EXPOSED COMPONENTS. MATERIALS USED FOR CRITICAL COMPONENTS ON VEHICLES MUST WITHSTAND THIS FACTOR OR LIVES MAY BE LOST DUE TO THIS CORROSION, FAILURE OF THE SUB-FRAME CRADLE WILL BE CATASTROPHIC LOSS OF VEHICLE CONTROL . HELP... THE MANUFACTURER SHOULD RECALL THESE VEHICLES AND REPLACE SUCH A MAJOR COMPONENT WITH A RESISTANT COMPONENT. VEHICLE HAS BEEN PARKED NOW SINCE 2008 WHEN THIS ISSUE HAD BEEN DISCOVERED. BEAUTIFUL CAR AND I'D LIKE THE SUB=FRAME REPLACED, ONLY THAT COMPONENT NEEDED TO ENABLE ROADABILITY. PHOTO/S OF DEGRADATION UPON REQUEST.
NHTSA complaint #11394275 — an unverified report by a vehicle owner.
at 131,000 milesBrooklyn Park, MN
SUSPENSION
DRIVE TRAIN CRADLE HAS WEAKENED SIGNIFICANTLY FROM RUST. WHILE DRIVING THERE IS A LOOSENESS OF THE SUSPENSION FELT AND A SHIFTING EVIDENT WHEN ACCELERATING AND DECELERATING. I RESIDE IN MINNESOTA AND THE D.O.T. USES SALT ON THE ROADS DURING THE WINTER SEASON AND THIS HAS SIGNIFICANTLY ACCELERATED CORROSION OF VEHICLES AND THEIR EXPOSED COMPONENTS. MATERIALS USED FOR CRITICAL COMPONENTS ON VEHICLES MUST WITHSTAND THIS FACTOR OR LIVES MAY BE LOST DUE TO THIS CORROSION, FAILURE OF THE SUB-FRAME CRADLE WILL BE CATASTROPHIC LOSS OF VEHICLE CONTROL . HELP... THE MANUFACTURER SHOULD RECALL THESE VEHICLES AND REPLACE SUCH A MAJOR COMPONENT WITH A RESISTANT COMPONENT. VEHICLE HAS BEEN PARKED NOW SINCE 2008 WHEN THIS ISSUE HAD BEEN DISCOVERED. BEAUTIFUL CAR AND I'D LIKE THE SUB=FRAME REPLACED, ONLY THAT COMPONENT NEEDED TO ENABLE ROADABILITY. PHOTO/S OF DEGRADATION UPON REQUEST.
NHTSA complaint #11394275 — an unverified report by a vehicle owner.
at 131,000 milesBrooklyn Park, MN
STRUCTURE:BODY
DRIVE TRAIN CRADLE HAS WEAKENED SIGNIFICANTLY FROM RUST. WHILE DRIVING THERE IS A LOOSENESS OF THE SUSPENSION FELT AND A SHIFTING EVIDENT WHEN ACCELERATING AND DECELERATING. I RESIDE IN MINNESOTA AND THE D.O.T. USES SALT ON THE ROADS DURING THE WINTER SEASON AND THIS HAS SIGNIFICANTLY ACCELERATED CORROSION OF VEHICLES AND THEIR EXPOSED COMPONENTS. MATERIALS USED FOR CRITICAL COMPONENTS ON VEHICLES MUST WITHSTAND THIS FACTOR OR LIVES MAY BE LOST DUE TO THIS CORROSION, FAILURE OF THE SUB-FRAME CRADLE WILL BE CATASTROPHIC LOSS OF VEHICLE CONTROL . HELP... THE MANUFACTURER SHOULD RECALL THESE VEHICLES AND REPLACE SUCH A MAJOR COMPONENT WITH A RESISTANT COMPONENT. VEHICLE HAS BEEN PARKED NOW SINCE 2008 WHEN THIS ISSUE HAD BEEN DISCOVERED. BEAUTIFUL CAR AND I'D LIKE THE SUB=FRAME REPLACED, ONLY THAT COMPONENT NEEDED TO ENABLE ROADABILITY. PHOTO/S OF DEGRADATION UPON REQUEST.
NHTSA complaint #11394275 — an unverified report by a vehicle owner.
at 131,150 milesBrooklyn Park, MN
STEERING
ENGINE CRADLE/FRAME IS SEVERELY DEGRADING STRUCTURALLY DUE TO THE NORTHERN STATES PRACTICES OF SALTING/SANDING ROADS DURING THE WINTER MONTHS. THE INTEGRITY OF THE SUB-FRAME STEEL STRUCTURE IS SUCH THAT NORMAL USE OF THE VEHICLE, ITS SUSPENSION, STEERING AND DRIVE TRAIN STABILITY HAS BEEN COMPROMISED. THE MANUFACTURES USE OF SUBSTANDARD METALS IN ITS SUB-FRAMES IS THE REASON FOR THIS VEHICLES INSTABILITY ISSUES. THE VEHICLE HAS NOW BEEN PARKED FOR THE LAST 4 YEARS FOR FEAR OF A POTENTIAL HAZARDOUS OUTCOME, RELATED TO THE DRIVE-TRAIN FRAME INSTABILITY, WHICH MAY CAUSE INJURY TO NOT ONLY THE OCCUPANTS OF THE VEHICLE BUT ALSO ANYONE ELSE SHARING THE ROAD.
NHTSA complaint #11361553 — an unverified report by a vehicle owner.
at 131,150 milesBrooklyn Park, MN
SUSPENSION
ENGINE CRADLE/FRAME IS SEVERELY DEGRADING STRUCTURALLY DUE TO THE NORTHERN STATES PRACTICES OF SALTING/SANDING ROADS DURING THE WINTER MONTHS. THE INTEGRITY OF THE SUB-FRAME STEEL STRUCTURE IS SUCH THAT NORMAL USE OF THE VEHICLE, ITS SUSPENSION, STEERING AND DRIVE TRAIN STABILITY HAS BEEN COMPROMISED. THE MANUFACTURES USE OF SUBSTANDARD METALS IN ITS SUB-FRAMES IS THE REASON FOR THIS VEHICLES INSTABILITY ISSUES. THE VEHICLE HAS NOW BEEN PARKED FOR THE LAST 4 YEARS FOR FEAR OF A POTENTIAL HAZARDOUS OUTCOME, RELATED TO THE DRIVE-TRAIN FRAME INSTABILITY, WHICH MAY CAUSE INJURY TO NOT ONLY THE OCCUPANTS OF THE VEHICLE BUT ALSO ANYONE ELSE SHARING THE ROAD.
NHTSA complaint #11361553 — an unverified report by a vehicle owner.
at 131,150 milesBrooklyn Park, MN
STRUCTURE:BODY
ENGINE CRADLE/FRAME IS SEVERELY DEGRADING STRUCTURALLY DUE TO THE NORTHERN STATES PRACTICES OF SALTING/SANDING ROADS DURING THE WINTER MONTHS. THE INTEGRITY OF THE SUB-FRAME STEEL STRUCTURE IS SUCH THAT NORMAL USE OF THE VEHICLE, ITS SUSPENSION, STEERING AND DRIVE TRAIN STABILITY HAS BEEN COMPROMISED. THE MANUFACTURES USE OF SUBSTANDARD METALS IN ITS SUB-FRAMES IS THE REASON FOR THIS VEHICLES INSTABILITY ISSUES. THE VEHICLE HAS NOW BEEN PARKED FOR THE LAST 4 YEARS FOR FEAR OF A POTENTIAL HAZARDOUS OUTCOME, RELATED TO THE DRIVE-TRAIN FRAME INSTABILITY, WHICH MAY CAUSE INJURY TO NOT ONLY THE OCCUPANTS OF THE VEHICLE BUT ALSO ANYONE ELSE SHARING THE ROAD.
NHTSA complaint #11361553 — an unverified report by a vehicle owner.
at 100,000 milesNorman, OKFire
SEAT BELTS
TL* THE CONTACT OWNS A 2002 CADILLAC SEVILLE. WHILE THE VEHICLE WAS STOPPED AT A DRIVE THRU WINDOW, THE SEAT BELT MECHANISM EXPLODED AND SMOKE FILLED THE CABIN. THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
NHTSA complaint #11195661 — an unverified report by a vehicle owner.
at 156,500 milesLakeville, MN
STEERING
TL* THE CONTACT OWNS A 2002 CADILLAC SEVILLE. WHILE DRIVING UNKNOWN SPEEDS AND MAKING TURNS AND LANE CHANGES, THE STEERING WHEEL SHOOK AND MADE AN ABNORMAL CLICKING NOISE. IN ADDITION, THE FUEL CAP WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO KEY CADILLAC (6825 YORK AVE S, MINNEAPOLIS, MN 55435, (952) 388-0813), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 8-4766958386. THE CONTACT WAS REFERRED BACK TO THE LOCAL DEALER. THE FAILURE MILEAGE WAS 156,500.
NHTSA complaint #11142734 — an unverified report by a vehicle owner.
Cleveland, GACrash1 injured
SEATS
WHILE STOPPED BEHIND 3 VEHICLES AT A STOPLIGHT I FLORIDA A FEMALE WHO SAID SHE WAS UNFAMILIAR WITH DRIVING HER HUSBANDS STICK SHIFT VEHICLE STALLED OUT. TWO VEHICLES IN FRONT OF ME PULLED AROUND HER WHEN THE LIGHT CHANGED, THIS LEFT ABOUT TWENTY FEET BETWEEN MY CAR AND HERS. SHE ACCIDENTALLY PUT THE CAR IN REVERSE AND BACKED INTO MINE AT ABOUT 15 MILES PER HOUR. WHEN I STARTED TO GET OUT OF THE CAR SHE PULLED FORWARD FIFTEEN TO TWENTY FEET BEFORE THE ENGINE OF HER CAR QUIT. AS I WATCHED TO SEE WHAT SHE WAS DOING SHE GOT THE CAR STARTED AND PUT IT IN REVERSE AGAIN HITTING MY CAR AGAIN. SHE DID THIS THREE TIMES BEFORE GETTING IT IN A FORWARD GEAR AND MOVING FORWARD WITHOUT THE CAR ENGINE STALLING. AT NO TIME DID DURING THIS DID THE AIRBAGS IN THE SEVILLE DEPLOY.
NHTSA complaint #11100458 — an unverified report by a vehicle owner.
Cleveland, GACrash1 injured
AIR BAGS
WHILE STOPPED BEHIND 3 VEHICLES AT A STOPLIGHT I FLORIDA A FEMALE WHO SAID SHE WAS UNFAMILIAR WITH DRIVING HER HUSBANDS STICK SHIFT VEHICLE STALLED OUT. TWO VEHICLES IN FRONT OF ME PULLED AROUND HER WHEN THE LIGHT CHANGED, THIS LEFT ABOUT TWENTY FEET BETWEEN MY CAR AND HERS. SHE ACCIDENTALLY PUT THE CAR IN REVERSE AND BACKED INTO MINE AT ABOUT 15 MILES PER HOUR. WHEN I STARTED TO GET OUT OF THE CAR SHE PULLED FORWARD FIFTEEN TO TWENTY FEET BEFORE THE ENGINE OF HER CAR QUIT. AS I WATCHED TO SEE WHAT SHE WAS DOING SHE GOT THE CAR STARTED AND PUT IT IN REVERSE AGAIN HITTING MY CAR AGAIN. SHE DID THIS THREE TIMES BEFORE GETTING IT IN A FORWARD GEAR AND MOVING FORWARD WITHOUT THE CAR ENGINE STALLING. AT NO TIME DID DURING THIS DID THE AIRBAGS IN THE SEVILLE DEPLOY.
NHTSA complaint #11100458 — an unverified report by a vehicle owner.
Cleveland, GACrash1 injured
ENGINE
WHILE STOPPED BEHIND 3 VEHICLES AT A STOPLIGHT I FLORIDA A FEMALE WHO SAID SHE WAS UNFAMILIAR WITH DRIVING HER HUSBANDS STICK SHIFT VEHICLE STALLED OUT. TWO VEHICLES IN FRONT OF ME PULLED AROUND HER WHEN THE LIGHT CHANGED, THIS LEFT ABOUT TWENTY FEET BETWEEN MY CAR AND HERS. SHE ACCIDENTALLY PUT THE CAR IN REVERSE AND BACKED INTO MINE AT ABOUT 15 MILES PER HOUR. WHEN I STARTED TO GET OUT OF THE CAR SHE PULLED FORWARD FIFTEEN TO TWENTY FEET BEFORE THE ENGINE OF HER CAR QUIT. AS I WATCHED TO SEE WHAT SHE WAS DOING SHE GOT THE CAR STARTED AND PUT IT IN REVERSE AGAIN HITTING MY CAR AGAIN. SHE DID THIS THREE TIMES BEFORE GETTING IT IN A FORWARD GEAR AND MOVING FORWARD WITHOUT THE CAR ENGINE STALLING. AT NO TIME DID DURING THIS DID THE AIRBAGS IN THE SEVILLE DEPLOY.
NHTSA complaint #11100458 — an unverified report by a vehicle owner.
at 115,000 milesGlendale, AZ
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2002 CADILLAC SEVILLE. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE IGNITION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 115,000. UPDATED 04/19/16*LJ UPDATED 05/11/18*JB
NHTSA complaint #10810113 — an unverified report by a vehicle owner.
at 116,000 milesGlendale, AZ
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2002 CADILLAC SEVILLE. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 116,000.
NHTSA complaint #10782539 — an unverified report by a vehicle owner.
at 85,626 milesBuffalo Grove, IL
ELECTRICAL SYSTEM
WHILE DRIVING MY 2002 CADILLAC SLS THE IGNITION JUST SHUT OFF THERE WAS NO POWER STEERING I CAME TO A STOP AND PUT MY CAR IN PARK. AT THE POINT I HAD TO REMOVE MY KEY AND PUT IT BACK IN TO START MY CAR. THIS HAS HAPPENED TO MY WIFE WHILE GOING 65 MPH WE HAD TO COME TO A STOP AND REMOVE THE KEY TO START THE CAR. THIS ALSO HAPPENS SOME TIMES AFTER I DRIVE A SHORT DISTANCE MY CAR WILL NOT START RIGHT AWAY. I HAVE CALLED GM AND TOLD THEM ABOUT THE PROBLEM AFTER THE LARGE RECALL ON THE IGNITION RECALL THEY TOLD ME MY CAR WAS NOT IN THE RECALL. ALL I HAVE TO SAY IS GM STEP AND TAKE RESPONSIBILITY BEFORE SOMEONE IS HURT I JUST HOPE IT IS NOT ME. GM YOU HAVE A IGNITION PROBLEM IN CADILLAC SLS!!!
NHTSA complaint #10660144 — an unverified report by a vehicle owner.
at 54,000 milesLongboat KEY, FL
FUEL/PROPULSION SYSTEM
THIS IS A CONTINUAL PROBLEM. ONCE THE FUEL GAUGE GETS TO APPROXIMATELY HALF TANK, THE FUEL GAUGE DOES NOT READ CORRECTLY. WHEN YOU GO AROUND A CURVE OR STOP/GO, THE GAUGE GOES TO ALMOST HALF FULL, AND THEN FLUCTUATES CONSTANTLY. THUS YOU NEVER REALLY KNOW HOW MUCH FUEL IS REMAINING.
NHTSA complaint #10632169 — an unverified report by a vehicle owner.
Stockton, CA
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
2002 CADILLAC SEVILLE. CONSUMER WRITES IN REGARDS TO IGNITION PROBLEMS. *SMD THE CONSUMER STATED ON FIVE OCCASIONS, THE VEHICLE SHUT DOWN, WHILE DRIVING ON THE FREEWAY. ON ONE OCCASION, THE KEY WOULD NOT COME OUT OF THE IGNITION. ALSO, THERE WAS A PROBLEM WITH THE ABS, THAT NEEDED TO BE ADDRESS.
NHTSA complaint #10609387 — an unverified report by a vehicle owner.
Stockton, CA
ELECTRICAL SYSTEM
2002 CADILLAC SEVILLE. CONSUMER WRITES IN REGARDS TO IGNITION PROBLEMS. *SMD THE CONSUMER STATED ON FIVE OCCASIONS, THE VEHICLE SHUT DOWN, WHILE DRIVING ON THE FREEWAY. ON ONE OCCASION, THE KEY WOULD NOT COME OUT OF THE IGNITION. ALSO, THERE WAS A PROBLEM WITH THE ABS, THAT NEEDED TO BE ADDRESS.
NHTSA complaint #10609387 — an unverified report by a vehicle owner.
at 140,393 milesSAN Diego, CA
ELECTRICAL SYSTEM
WHILE DRIVING THE VEHICLE IT WOULD JUST STOP, IT WOULDN'T START WHILE MOVING. I HAD TO PULL OVER TO THE SIDE OF THE ROAD OR STOP WHERE I WAS AND PUT THE VEHICLE IN PARK AND THEN IT WOULD RESTART. ONLY TO STOP AGAIN, EVERY THING WENT DEAD, LIGHTS, ENGINE, INTERIOR GAGES EVERYTHING. LOST POWER STEERING, POWER BRAKES, AIR BAGS, EVERYTHING STOPPED. THIS WAS REPORTED TO THE CADILLAC DEALERSHIP WHERE I PURCHASED THE VEHICLE NEW. THE PROBLEM WENT ON FOR OVER A YEAR BEFORE THEY FOUND THAT THE IGNITION SWITCH (KEY TYPE) WAS THE PROBLEM AND ONCE REPLACED THE CAR HAS FUNCTIONED WELL SINCE. BUT I FOUND MYSELF ONLY DRIVING ON SIDE STREETS KEEPING THE VEHICLE AT SLOW SPEEDS AND OFTEN NOT DRIVING IT FOR WEEKS AT A TIME WHILE THE DEALERSHIP WORKED ON THE VEHICLE TRYING TO FIX IT. THIS WAS AN INTERMITTENT PROBLEM THAT DIDN'T HAPPEN ALL THE TIME BUT AS THE MONTHS PASSED IT BECAME MORE FREQUENT UNTIL IT WAS EVERY TIME I DROVE THE CAR. UPDATED 11/24/2014
NHTSA complaint #10592246 — an unverified report by a vehicle owner.
at 50,000 milesLargo, FL
ENGINE
TL* THE CONTACT OWNS A 2002 CADILLAC SEVILLE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SUDDENLY STALLED. AFTER RESTARTING, THE VEHICLE OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER AND DIAGNOSED THAT THE CRANK SHAFT POSITION SENSOR WAS FAULTY. THE CONTACT INDICATED THAT A NEWLY DESIGNED CRANK SHAFT POSITION SENSOR WAS INSTALLED WHICH CORRECTED THE DEFECT. THE MANUFACTURER WAS NOTIFIED AND NO SOLUTION WAS OFFERED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 50,000.
NHTSA complaint #10573255 — an unverified report by a vehicle owner.
at 85,000 milesFairfax Station, VA
ENGINE
TL* THE CONTACT OWNS A 2002 CADILLAC SEVILLE. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT MENTIONED THAT THE FAILURE WAS RECURRING. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 85,000.
NHTSA complaint #10568377 — an unverified report by a vehicle owner.
at 165,000 milesCoon Rapids, MN
STEERING:RACK AND PINION
TL* THE CONTACT OWNS A 2002 CADILLAC SEVILLE. THE CONTACT STATED THAT WHILE DRIVING 50 MPH THE STEERING WHEEL BECAME LOOSE. THE CONTACT PARKED THE VEHICLE AND ALLOWED IT TO SIT OVERNIGHT. THE FOLLOWING DAY, THE CONTACT ATTEMPTED TO REVERSE FROM HER DRIVEWAY WHEN SHE HEARD A LOUD, ABNORMAL NOISE. THE CONTACT DROVE THE VEHICLE TO A MECHANIC WHERE THEY ADVISED HER THAT THE THERE WAS A BOLT MISSING THAT WAS CAUSING THE RACK AND PINION TO BEND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALL. THE FAILURE MILEAGE WAS 165,000. UPDATED 01/02/2013*LJ THE CONSUMER STATED THE RECALL WOULD NOT BE HONORED EVEN THOUGH THE VEHICLE IS IN ACCORDANCE WITH THE RECALL. UPDATED 1/9/2013
NHTSA complaint #10486081 — an unverified report by a vehicle owner.
at 162,000 milesCoon Rapids, MN
STEERING
MY VEHICLE STARTED TO FEEL AS IF THE STEERING WAS A LITTLE LOOSE A FEW MONTHS AGO, AT ONE POINT I THOUGHT I HAD A FLAT TIRE, BUT I BROUGHT THE CAR TO A TIRE SHOP AND THEY VERIFIED MY TIRES WERE FINE AND THEY COULD NOT SEE ANY VISIBLE PROBLEMS OR LEAKS. ABOUT A WEEK LATER I WAS DRIVING DOWN HIGHWAY 610 AND I TEMPORARILY LOST CONTROL OF THE VEHICLE WHEN TRYING TO SWITCH LANES, AND ALMOST SIDE SWIPED A TRUCK. THE LOSS OF CONTROL WAS ONLY DURING THE TURN OF THE STEERING WHEEL, I GAINED CONTROL WHEN I STRAIGHTENED THE STEERING WHEEL AND CONTINUED ON HOME. ON OCTOBER 13, 2012 I GOT INTO MY CAR AND PUT THE CAR IN REVERSE, AND THE VEHICLE'S STEERING WAS EVEN MORE LOOSE. I TURNED THE STEERING WHEEL TO THE RIGHT AND THE FRONT END MADE A CLUNK SOUND AND THE ENTIRE VEHICLE SHIFTED UPWARDS WHEN I PROCEEDED TO TURN THE WHEEL. A MECHANIC VERIFIED THAT A MISSING BOLT DAMAGED THE MOUNTING STRAP, WHICH ALSO DAMAGED THE RACK AND PINION.
NHTSA complaint #10482630 — an unverified report by a vehicle owner.