Owners have filed 204 complaints
about the 1999 Chevrolet Astro with NHTSA between 1998 and 2014.
The largest single group is the brakes.
Across this model's run it ranks 6 of 13 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 42
Against the median year of the Chevrolet Astro. 50 means typical for this
model; 100 means roughly double.
Severity — 100
22.5% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 21
12% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 1999 compares with every other Chevrolet Astro
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Odometer readings owners gave when they filed. About half of all
complaints include one.
1,000 – 9,999 miles
512.2%
25,000 – 49,999 miles
37.3%
50,000 – 74,999 miles
1331.7%
75,000 – 99,999 miles
1229.3%
100,000 – 149,999 miles
512.2%
150,000+ miles
37.3%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Nov 1998peak 14Dec 2014
Recalls on the 1999 Chevrolet Astro
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 200109773,459 units in Canada
Lights And Instruments
Certain vehicles fail to comply with requirements of CMVSS No. 208, "Occupant Crash Protection." The "fasten safety-belt" audible warning occasionally may not come on or may terminate in less than four seconds as required by the standard. Correction: Dealers will install a new alarm module.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 230,000 milesSavanah, GAFire
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 1999 CHEVROLET ASTRO. THE CONTACT STATED THAT THE VEHICLE CAUGHT ON FIRE. THE CONTACT APPROACHED THE VEHICLE AND NOTICED THAT THE ENTIRE FRONT END OF THE VEHICLE WAS ENGULFED IN FLAMES. THE FIRE DEPARTMENT FILED A REPORT STATING THAT THE FIRE WAS DUE TO ON ELECTRICAL ISSUE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 230,000.
NHTSA complaint #10566809 — an unverified report by a vehicle owner.
at 133,000 milesOrlando, FLCrash2 injured
AIR BAGS:FRONTAL
AIRBAGS FAILED TO DEPLOY IN AN APPROX. 50 MPH HEAD-ON CRASH.
NHTSA complaint #10347238 — an unverified report by a vehicle owner.
at 75,000 milesHelena, MTCrash
STEERING
TL*THE CONTACT OWNS A 1999 CHEVROLET ASTRO. THE POWER STEERING PUMP FAILED WHILE DRIVING APPROXIMATELY 10 MPH. THE CONTACT APPLIED THE BRAKES, BUT NOTHING HAPPENED. HE THEN DEPRESSED THE BRAKE PEDAL ALL THE WAY TO THE FLOOR, BUT THE VEHICLE DID NOT STOP. THE VEHICLE CRASHED INTO HIS HOME. THE VEHICLE WAS TOWED TO A SHOP AND THE MECHANIC STATED THAT THERE WAS FAILURE WITHIN THE POWERTRAIN. HE FURTHER STATED THAT THE POWER STEERING AND POWER BRAKES WERE CONNECTED TO THE SAME UNIT, CAUSING BOTH TO FAIL SIMULTANEOUSLY. HE CALLED GM AND A REPRESENTATIVE FROM THE ENGINEERING DEPARTMENT STATED THAT THE BRAKES SHOULD HAVE WORKED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 75,000 AND CURRENT MILEAGE WAS 120,000.
NHTSA complaint #10206772 — an unverified report by a vehicle owner.
at 75,000 milesHelena, MTCrash
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 1999 CHEVROLET ASTRO. THE POWER STEERING PUMP FAILED WHILE DRIVING APPROXIMATELY 10 MPH. THE CONTACT APPLIED THE BRAKES, BUT NOTHING HAPPENED. HE THEN DEPRESSED THE BRAKE PEDAL ALL THE WAY TO THE FLOOR, BUT THE VEHICLE DID NOT STOP. THE VEHICLE CRASHED INTO HIS HOME. THE VEHICLE WAS TOWED TO A SHOP AND THE MECHANIC STATED THAT THERE WAS FAILURE WITHIN THE POWERTRAIN. HE FURTHER STATED THAT THE POWER STEERING AND POWER BRAKES WERE CONNECTED TO THE SAME UNIT, CAUSING BOTH TO FAIL SIMULTANEOUSLY. HE CALLED GM AND A REPRESENTATIVE FROM THE ENGINEERING DEPARTMENT STATED THAT THE BRAKES SHOULD HAVE WORKED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 75,000 AND CURRENT MILEAGE WAS 120,000.
NHTSA complaint #10206772 — an unverified report by a vehicle owner.
at 125,000 milesBellavista, ARCrash1 injured
AIR BAGS
TL*THE CONTACT OWNS A 2000 CHEVROLET ASTRO. WHILE DRIVING 25 MPH THROUGH SNOW AND ICE, THE CONTACT LOST CONTROL OF THE VEHICLE AND SLID OFF THE ROAD. THE VEHICLE THEN STRUCK A TELEPHONE POLE. THE AIR BAGS FAILED TO DEPLOY. THE SEAT BELT FAILED TO RESTRAIN HIM AND HE STRUCK HIS HEAD ON THE WINDSHIELD. THE WOUND TOOK 24 STITCHES TO CLOSE. MOST OF THE VEHICLE WAS REPAIRED AT THE COST OF $4,500. THE MANUFACTURER'S INVESTIGATOR CONCLUDED THAT THE AIR BAG WOULD NOT DEPLOY AT 25 MPH. THE ARKANSAS POLICE DEPARTMENT FILED REPORT NUMBER 07-00343. THE CURRENT MILEAGE WAS 146,661 AND FAILURE MILEAGE WAS 125,000.
NHTSA complaint #10205366 — an unverified report by a vehicle owner.
at 125,000 milesBellavista, ARCrash1 injured
SEAT BELTS:FRONT
TL*THE CONTACT OWNS A 2000 CHEVROLET ASTRO. WHILE DRIVING 25 MPH THROUGH SNOW AND ICE, THE CONTACT LOST CONTROL OF THE VEHICLE AND SLID OFF THE ROAD. THE VEHICLE THEN STRUCK A TELEPHONE POLE. THE AIR BAGS FAILED TO DEPLOY. THE SEAT BELT FAILED TO RESTRAIN HIM AND HE STRUCK HIS HEAD ON THE WINDSHIELD. THE WOUND TOOK 24 STITCHES TO CLOSE. MOST OF THE VEHICLE WAS REPAIRED AT THE COST OF $4,500. THE MANUFACTURER'S INVESTIGATOR CONCLUDED THAT THE AIR BAG WOULD NOT DEPLOY AT 25 MPH. THE ARKANSAS POLICE DEPARTMENT FILED REPORT NUMBER 07-00343. THE CURRENT MILEAGE WAS 146,661 AND FAILURE MILEAGE WAS 125,000.
NHTSA complaint #10205366 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 251,470 milesDetroit, MI
SUSPENSION
WHILE BACKING INTO A PARKING SPACE THE RIGHT FRONT LOWER CONTROL ARM SNAPPED OFF DROPPING THE FRONT END TO THE GROUND.
NHTSA complaint #10666969 — an unverified report by a vehicle owner.
at 200,000 milesAnniston, AL
SERVICE BRAKES
I HAVE 2- CHEVY ASTRO VANS. 1-1998, 1-1999. THE 1999 HAS CORRODED BRAKE LINES AND GAS LINES. THE MAIN BRAKE LINES ARE CORRODED INTO. I WAS COMING BACK FROM A LONG TRIP YESTERDAY AND I NOTICED THAT THE BRAKES WERE SOFT. WHEN I GOT HOME UPON INSPECTION I CHECKED THE BREAK FLUID AND IT WAS LOW. I FILLED IT. I NOTICED A PUDDLE OF FLUID BY THE BACK TIRE. AND LOOKED, I DISCOVERED ALL OF THE BRAKE AND GAS LINES WERE EAT UP WITH CORROSION. GM NEEDS TO TAKE THIS AS A VERY SERIOUS PROBLEM AND FIX IT IMMEDIATELY. I COULD HAVE BEEN KILLED , OR I COULD HAVE KILLED SOMEONE IF THE BRAKES FAILED TO HOLD. I INSPECTED THE 1998 ASTRO VAN TO SEE IF IT HAD A PROBLEM TO. AND UPON DOING SO DISCOVERED IT IS FINE, NO PROBLEMS. I HAVE PICS OF BOTH VANS THE PICS WILL SHOW THAT MY STATEMENT IS TRUE. I BOUGHT THE 1999 VAN (THE ONE WITH CORRODED LINES) IN THE STATE OF OHIO. AND I BOUGHT THE 1998 VAN IN ALABAMA.I DO NOT KNOW WHY THIS IS, BUT I KNOW I AM NOT THE ONLY ONE WITH A FAULTY GM PRODUCT WITH CORROSIVE BRAKE AND GAS LINES. I AM VERY THANKFUL I DISCOVERED THIS BEFORE TRAGEDY HAPPENED. THIS IS A POTENTIAL DEADLY PROBLEM, AND GM NEEDS TO RESOLVE THIS BEFORE SOMEONE LOOSES THEIR LIFE, NOT AFTER. ANY HELP WITH GETTING THIS RESOLVED IS GREATLY APPRECIATED! I JUST WANT TO LET UNSUSPECTING GM OWNERS KNOW ABOUT THIS DANGER!
NHTSA complaint #10609436 — an unverified report by a vehicle owner.
at 230,000 milesSavanah, GAFire
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 1999 CHEVROLET ASTRO. THE CONTACT STATED THAT THE VEHICLE CAUGHT ON FIRE. THE CONTACT APPROACHED THE VEHICLE AND NOTICED THAT THE ENTIRE FRONT END OF THE VEHICLE WAS ENGULFED IN FLAMES. THE FIRE DEPARTMENT FILED A REPORT STATING THAT THE FIRE WAS DUE TO ON ELECTRICAL ISSUE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 230,000.
NHTSA complaint #10566809 — an unverified report by a vehicle owner.
at 103,412 milesLexington Park, MD
VEHICLE SPEED CONTROL
HAD CRUISE CONTROL ENGAGED PRIOR TO ENTERING A REDUCED SPEED AREA AND IT FUNCTIONED NORMALLY. AFTER DEPARTING THE REDUCED SPEED AREA, I ENGAGED THE RESUME FUNCTION AND THE VEHICLE ACCELERATED PAST THE SET SPEED AND KEPT SPEEDING UP. I WAS ABLE TO CONTROL THE VEHICLE WITH BRAKES ALTHOUGH THEY GOT VERY HOT AND SMOKED SEVERELY. ATTEMPTS TO TURN OFF THE CRUISE CONTROL FAILED, AS WELL AS TURNING OFF AND REMOVING THE KEYS FROM THE IGNITION. AFTER SUCCESSFULLY STOPPING THE VEHICLE, I CONTINUED ATTEMPTS TO DISENGAGE THE CRUISE CONTROL BUT ANY ATTEMPT TO START THE ENGINE RESULTED IN IMMEDIATE RACING OF THE ENGINE. I EXAMINED THE OWNER'S MANUAL AND DISCOVERED THAT FUSE NUMBER 6 WAS LABELED "CRUISE MODULE, CRUISE CONTROL SWITCH, ELECTROMECHANICAL MIRROR". THE FUSE WAS REMOVED BUT THE ENGINE RACED UPON ATTEMPTING TO START IT. I THEN DISCOVERED THAT FUSE NUMBER 18 WAS LABELED "VCM-IGN 3, VCM-BRAKE, 4WAL, CRUISE STEPPER MOTOR SIGNAL". UPON REMOVING THIS FUSE, I WAS ABLE TO START THE ENGINE, AND IT REMAINED IN NORMAL PARAMETERS. I DID NOTICE THAT THE ANTILOCK LIGHT WAS ON, BUT BELIEVE THIS IS RELATED TO THE VCM-BRAKE LABEL ON THE CIRCUIT BREAKER. I WAS THEN ABLE TO CONTINUE DRIVING THE VEHICLE HOME, AND WILL BE CONTACTING THE REPAIR SHOP TO DISABLE/REMOVE THE CRUISE STEPPER MOTOR, AS I REFUSE TO CHANCE ANOTHER UNINTENDED ACCELERATION EVENT.
NHTSA complaint #10439322 — an unverified report by a vehicle owner.
at 110,000 milesArlington, TX
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 1999 CHEVROLET ASTRO. THE CONTACT STATED THAT THE PASS LOCK MODULE THAT TURNED OFF THE GAS TO THE ENGINE FAILED. THE VEHICLE WOULD START UP BRIEFLY BUT THEN SHUT OFF. THE DEALER STATED THAT IT WAS A COMMON PROBLEM BUT IT WAS NOT RELATED TO ANY RECALLS. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 125,000.
NHTSA complaint #10358308 — an unverified report by a vehicle owner.
at 133,000 milesOrlando, FLCrash2 injured
AIR BAGS:FRONTAL
AIRBAGS FAILED TO DEPLOY IN AN APPROX. 50 MPH HEAD-ON CRASH.
NHTSA complaint #10347238 — an unverified report by a vehicle owner.
Bolton Ontario Canada, 00
ELECTRICAL SYSTEM
WILL NOT START WHEN WEATHER IS DAMP. WILL TAKE 3 OR 4 DAYS TO DRY OUT BEFORE STARTING AGAIN. NO MECHANIC HAS BEEN ABLE TO PIN POINT THE PROBLEM. TOWED TO SHOP VAN SITS INSIDE THE BAY DRIES OUT AND STARTS WITHIN 2-3 HOURS. HAPPENS EVERY TIME IT GETS DAMP. 10 YEARS BEEN DOING THE SAMETHING.
NHTSA complaint #10297104 — an unverified report by a vehicle owner.
ANTI THEFT SECURITY SYSTEM FAILURE. LOCKS OWNER OUT FROM STARTING VEHICLE IN WET WEATHER. BAD PLACEMENT OF COMPUTER SYSTEM PLACED UNDER BATTERY. CORROSION OF SECURITY SYSTEMS COMMUNICATIONS WIRING CAUSED LOCK OUT AND CAR WILL NOT START.
NHTSA complaint #10218981 — an unverified report by a vehicle owner.
at 75,000 milesHelena, MTCrash
STEERING
TL*THE CONTACT OWNS A 1999 CHEVROLET ASTRO. THE POWER STEERING PUMP FAILED WHILE DRIVING APPROXIMATELY 10 MPH. THE CONTACT APPLIED THE BRAKES, BUT NOTHING HAPPENED. HE THEN DEPRESSED THE BRAKE PEDAL ALL THE WAY TO THE FLOOR, BUT THE VEHICLE DID NOT STOP. THE VEHICLE CRASHED INTO HIS HOME. THE VEHICLE WAS TOWED TO A SHOP AND THE MECHANIC STATED THAT THERE WAS FAILURE WITHIN THE POWERTRAIN. HE FURTHER STATED THAT THE POWER STEERING AND POWER BRAKES WERE CONNECTED TO THE SAME UNIT, CAUSING BOTH TO FAIL SIMULTANEOUSLY. HE CALLED GM AND A REPRESENTATIVE FROM THE ENGINEERING DEPARTMENT STATED THAT THE BRAKES SHOULD HAVE WORKED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 75,000 AND CURRENT MILEAGE WAS 120,000.
NHTSA complaint #10206772 — an unverified report by a vehicle owner.
at 75,000 milesHelena, MTCrash
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 1999 CHEVROLET ASTRO. THE POWER STEERING PUMP FAILED WHILE DRIVING APPROXIMATELY 10 MPH. THE CONTACT APPLIED THE BRAKES, BUT NOTHING HAPPENED. HE THEN DEPRESSED THE BRAKE PEDAL ALL THE WAY TO THE FLOOR, BUT THE VEHICLE DID NOT STOP. THE VEHICLE CRASHED INTO HIS HOME. THE VEHICLE WAS TOWED TO A SHOP AND THE MECHANIC STATED THAT THERE WAS FAILURE WITHIN THE POWERTRAIN. HE FURTHER STATED THAT THE POWER STEERING AND POWER BRAKES WERE CONNECTED TO THE SAME UNIT, CAUSING BOTH TO FAIL SIMULTANEOUSLY. HE CALLED GM AND A REPRESENTATIVE FROM THE ENGINEERING DEPARTMENT STATED THAT THE BRAKES SHOULD HAVE WORKED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 75,000 AND CURRENT MILEAGE WAS 120,000.
NHTSA complaint #10206772 — an unverified report by a vehicle owner.
at 125,000 milesBellavista, ARCrash1 injured
AIR BAGS
TL*THE CONTACT OWNS A 2000 CHEVROLET ASTRO. WHILE DRIVING 25 MPH THROUGH SNOW AND ICE, THE CONTACT LOST CONTROL OF THE VEHICLE AND SLID OFF THE ROAD. THE VEHICLE THEN STRUCK A TELEPHONE POLE. THE AIR BAGS FAILED TO DEPLOY. THE SEAT BELT FAILED TO RESTRAIN HIM AND HE STRUCK HIS HEAD ON THE WINDSHIELD. THE WOUND TOOK 24 STITCHES TO CLOSE. MOST OF THE VEHICLE WAS REPAIRED AT THE COST OF $4,500. THE MANUFACTURER'S INVESTIGATOR CONCLUDED THAT THE AIR BAG WOULD NOT DEPLOY AT 25 MPH. THE ARKANSAS POLICE DEPARTMENT FILED REPORT NUMBER 07-00343. THE CURRENT MILEAGE WAS 146,661 AND FAILURE MILEAGE WAS 125,000.
NHTSA complaint #10205366 — an unverified report by a vehicle owner.
at 125,000 milesBellavista, ARCrash1 injured
SEAT BELTS:FRONT
TL*THE CONTACT OWNS A 2000 CHEVROLET ASTRO. WHILE DRIVING 25 MPH THROUGH SNOW AND ICE, THE CONTACT LOST CONTROL OF THE VEHICLE AND SLID OFF THE ROAD. THE VEHICLE THEN STRUCK A TELEPHONE POLE. THE AIR BAGS FAILED TO DEPLOY. THE SEAT BELT FAILED TO RESTRAIN HIM AND HE STRUCK HIS HEAD ON THE WINDSHIELD. THE WOUND TOOK 24 STITCHES TO CLOSE. MOST OF THE VEHICLE WAS REPAIRED AT THE COST OF $4,500. THE MANUFACTURER'S INVESTIGATOR CONCLUDED THAT THE AIR BAG WOULD NOT DEPLOY AT 25 MPH. THE ARKANSAS POLICE DEPARTMENT FILED REPORT NUMBER 07-00343. THE CURRENT MILEAGE WAS 146,661 AND FAILURE MILEAGE WAS 125,000.
NHTSA complaint #10205366 — an unverified report by a vehicle owner.
at 57,000 milesMiami, FL
STEERING:HYDRAULIC POWER ASSIST:PUMP
DT*: THE CONTACT STATED THE VEHICLE LOST POWER ASSIST STEERING & POWER ASSIST BRAKES SIMULTANEOUSLY WHILE DRIVING 3 MPH. THERE WERE NO WARNINGS PRIOR TO THE INCIDENT. THE VEHICLE WAS NOT INSPECTED BY A DEALER, HOWEVER, AFTER SOME RESEARCH, THE CONTACT DISCOVERED THE POWER STEERING PUMP HAD FAILED, CAUSING LACK OF PRESSURE TO THE BRAKES AND STEERING. UPDATED 10/25/2006 - THE SHAFT IN THE POWER STEERING PUMP SNAPPED.
NHTSA complaint #10169412 — an unverified report by a vehicle owner.
at 63,500 milesOrangevale, CACrash
STEERING:HYDRAULIC POWER ASSIST SYSTEM
DT*: THE CONTACT STATED WHILE APPLYING BRAKE PRESSURE AT 30 MPH, THERE WAS AN INCREASED STOPPING DISTANCE AND A LOSS OF POWER STEERING WHICH RESULTED IN A REAR END COLLISION. THE OCCUPANTS WERE WEARING SEAT BELTS, NO INJURIES WERE SUSTAINED. THERE WAS MINOR DAMAGE TO BOTH VEHICLES, BUT THEY WERE ABLE TO BE DRIVEN FROM THE SCENE. THE POLICE WERE NOT ALERTED. THE VEHICLE WAS NOT INSPECTED BY A DEALER. THE MANUFACTURER WAS NOT ALERTED. THE CONSUMER REPLACED THE PUMP HIMSELF AND DISCOVERED THE SHAFT WAS BROKEN IN THE PUMP. WHEN THE POWER STEERING PUMP FAILED, IT CAUSED THE POWER BRAKES TO FAIL AS WELL. UPDATED 10/04/06.
NHTSA complaint #10166699 — an unverified report by a vehicle owner.
at 73,290 milesHelena, MTCrash
STEERING:HYDRAULIC POWER ASSIST:PUMP
PULLING INTO OUR DRIVEWAY IN THE EVENING THE POWER STEERING PUMP WENT OUT. AS I TRIED TO STOP OUR VAN I NOTICED THE BRAKES WERE ALSO GONE CAUSING US TO ROLL INTO THE CORNER OF OUR HOME (BRICK) AT APPROXIMATELY 3 - 4 MPH WHICH CAUSED APPROXIMATELY $2500 WORTH OF DAMAGE TO THE FRONT END OF THE VAN. NO ONE WAS INJURED. IT COST $300 TO GET THE POWER STEERING PUMP REPLACED AND ANOTHER $75 JUST TO REPLACE THE RADIATOR FAN AND SHROUD SO THE VEHICLE COULD BE MADE DRIVABLE AGAIN. AFTER CONTACTING SEVERAL SERVICE AGENCIES I FIND THAT THE BRAKE BOOST SYSTEM HAS BEEN INCORPORATED INTO THE POWER STEERING PUMP, HENCE, IF YOU LOSE YOUR POWER STEERING, YOU LOSE YOUR BRAKES! I CONTACTED CHEVROLET CUSTOMER SERVICE (CASE #1-383499552) AND THEIR ANSWER WAS, "YOU SHOULD STILL HAVE SOME BRAKES IF YOU PUSH HARD ENOUGH." I'M 5'10" TALL AND WEIGH 200 LBS. I HAD BOTH FEET PUSHING ON THE PEDAL TRYING TO STOP. IMAGINE WHAT WOULD HAPPEN IF THIS HAPPENED TO SOMEONE IN RUSH HOUR TRAFFIC OR IF THEY WERE COMING OFF OF THE INTERSTATE AT 70 MILES PER HOUR TRYING TO STOP THEIR VEHICLE. GM NEEDS TO LET PEOPLE KNOW THE POSSIBILITY OF THIS HAPPENING. NOTHING IN THE OWNER'S MANUAL ABOUT IT. WE WOULD ALSO LIKE GM TO PAY FOR THE DAMAGES TO OUR VEHICLE CAUSED BY US NOT BEING ABLE TO STOP.
NHTSA complaint #10149638 — an unverified report by a vehicle owner.
at 93,000 milesEL Paso, TX
ENGINE AND ENGINE COOLING
DT*: THE CONTACT STATED THE VEHICLE HAS AN OIL LEAK. THE VEHICLE IS LEAKING A LITER AND A HALF OF OIL PER WEEK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, AND THE MECHANIC DETERMINED THAT THERE WAS A FRACTURE IN THE SYSTEM WHICH WAS DUE TO THE MATERIAL THAT WAS USED DURING ASSEMBLY. THE MANUFACTURER WAS CONTACTED ,AND THEY EXPLAINED THERE WERE NO RECALLS FOR THAT SPECIFIC PART.
NHTSA complaint #10147265 — an unverified report by a vehicle owner.
at 67,532 milesDove Canyon, CA
POWER TRAIN:AUTOMATIC TRANSMISSION
WE HAVE A 1999 CHEVY ASTRO VAN. WE HAD A FACTORY RE-MANUFACTURED TRANSMISSION WHICH WAS SUPPLIED BY GUARANTY CHEVROLET ON 8-30-02, INSTALLED. THE VAN HAD 67,532 MILES. WE ARE ORIGINAL OWNERS AND NEVER TOWED ANYTHING. WE ALSO PAID TO HAVE A SEPARATE NEW COOLING SYSTEM INSTALLED FOR THE TRANSMISSION AND ALSO HAD THE DRIVESHAFT REBUILT AND BALANCED. NOW, OUR 2ND TRANSMISSION HAS FAILED AT 44,547 MORE MILES SINCE INSTALLED IN 2002. WE HAVE SPENT $5,700.00. OUR TRANSMISSION PLACE WROTE GM. MARK DOWLER OF CHEVY CALLED ME AND SAID SORRY, WE WON'T HELP YOU. WE ARE GOING TO SMALL CLAIMS COURT IF NEED BE. THANK YOU.
NHTSA complaint #10140249 — an unverified report by a vehicle owner.
at 95,000 milesFoot Hill Ranch, CA
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
DT: THERE IS A PROBLEM WITH THE FUEL GAUGE SENSOR. THE PROBLEM FIRST STARTED HAPPENING ON 3-21-05. WHEN THE CONSUMER TOOK THE VEHICLE TO A MECHANIC THEY TOLD HER THAT THEY HAD TO FIX TWO OTHER VEHICLES OF THE SAME YEAR AND MAKE FOR THE SAME ISSUE. THE PROBLEM HAS NOT BEEN FIXED AS OF YET. *AK
NHTSA complaint #10135745 — an unverified report by a vehicle owner.
at 89,000 milesHorseheads, NY
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
COMMENTS: WHY DID EVERYONE MISS THE 1999 CHEVY ASTRO VAN WITH AWD? I ALREADY HAD THE FRONT WHEEL BEARINGS REPLACED (AT MY COST) EARLIER THIS YEAR FOR THE SAME PROBLEM!!! PARTS ARE NO LONGER AVAILABLE, BUT LOCAL FIRESTONE GARAGE PERFORMED THE MAINTENANCE, AND HAS THE RECORDS OF THE SERVICE. NEAR-MISS TOO MANY TIMES AT LOW SPEED STOPPING PROBLEMS. SOME ONE NEEDS TO INCLUDE THE CHEVY & GMC MINI-VANS!!!
NHTSA complaint #10134869 — an unverified report by a vehicle owner.
at 89,000 milesHorseheads, NY
SUSPENSION:FRONT:HUB
COMMENTS: WHY DID EVERYONE MISS THE 1999 CHEVY ASTRO VAN WITH AWD? I ALREADY HAD THE FRONT WHEEL BEARINGS REPLACED (AT MY COST) EARLIER THIS YEAR FOR THE SAME PROBLEM!!! PARTS ARE NO LONGER AVAILABLE, BUT LOCAL FIRESTONE GARAGE PERFORMED THE MAINTENANCE, AND HAS THE RECORDS OF THE SERVICE. NEAR-MISS TOO MANY TIMES AT LOW SPEED STOPPING PROBLEMS. SOME ONE NEEDS TO INCLUDE THE CHEVY & GMC MINI-VANS!!!
NHTSA complaint #10134869 — an unverified report by a vehicle owner.
Kenmore, NY
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
DT: ON FRIDAY THE BATTERY WENT DEAD AND THE OWNER COULDN'T OPEN THE BACK DOORS. THE VEHICLE WAS PARKED IN FRONT OF THE HOUSE. THE OWNER COULD NOT OPEN THE BACK DOORS TO GET TO HIS TOOLS. THE OWNER WAS CONCERNED THAT IF AN ACCIDENT OCCURRED NO ONE COULD GET OUT OF THE BACK DOORS. THIS WAS THE WAY THE VEHICLE WAS BUILT. THE OWNER FELT THIS WAS A SAFETY DEFECT. THE OWNER WAS NOT WORRIED ABOUT THE BATTERY GOING DEAD, JUST ABOUT THE BACK DOOR NOT OPENING.
NHTSA complaint #10133871 — an unverified report by a vehicle owner.
Kenmore, NY
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
DT: ON FRIDAY THE BATTERY WENT DEAD AND THE OWNER COULDN'T OPEN THE BACK DOORS. THE VEHICLE WAS PARKED IN FRONT OF THE HOUSE. THE OWNER COULD NOT OPEN THE BACK DOORS TO GET TO HIS TOOLS. THE OWNER WAS CONCERNED THAT IF AN ACCIDENT OCCURRED NO ONE COULD GET OUT OF THE BACK DOORS. THIS WAS THE WAY THE VEHICLE WAS BUILT. THE OWNER FELT THIS WAS A SAFETY DEFECT. THE OWNER WAS NOT WORRIED ABOUT THE BATTERY GOING DEAD, JUST ABOUT THE BACK DOOR NOT OPENING.
NHTSA complaint #10133871 — an unverified report by a vehicle owner.
Lake IN THE Hills, IL
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
DT: THE VEHICLES FUEL LINE FELL APART. THERE WAS A SMELL OF GASOLINE INSIDE THE HOUSE SO THE FIRE DEPARTMENT WAS CALLED. THE LINES CAME APART WHILE DRIVING, THE FUEL LINE BUSTED AND GASOLINE SPEWED. THE MECHANIC INSTRUCTED THE OWNER THAT THE FUEL LINE CAN BE SNAPPED BACK TOGETHER. SO THE OWNER SNAPPED IT BACK TOGETHER. OWNER HAS SPOKEN WITH A DEALERSHIP THAT INSTRUCTED THAT THEY ARE AWARE OF THE PROBLEM. NO OTHER PROBLEMS WITH VEHICLE.*AK
NHTSA complaint #10127266 — an unverified report by a vehicle owner.
at 74,800 milesCarrollton, TX
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
DT: CALLER SAYS THE ACCELERATOR STICKS ON VEHICLE. WHEN GETTING IN AND HITTING ACCELERATOR IT WILL NOT MOVE. WHEN PUSH ING HADER IT WILL GO FASTER THAN EXPECTED. DEALER AND MANUFACTURER WERE NOTIFIED.
NHTSA complaint #10125907 — an unverified report by a vehicle owner.
Pickerel, WI
VISIBILITY:GLASS, SIDE/REAR
THE VEHICLE'S AIR CONDITIONER FAILED. *NM THE WINDOW ON THE PASSENGER SIDE DOOR NEEDED TO BE REPAIRED. *SC
NHTSA complaint #10109745 — an unverified report by a vehicle owner.