Owners have filed 97 complaints
about the 2002 Chevrolet Astro with NHTSA between 2002 and 2022.
The largest single group is the brakes.
Across this model's run it ranks 8 of 13 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 20
Against the median year of the Chevrolet Astro. 50 means typical for this
model; 100 means roughly double.
Severity — 100
22.7% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 53
31% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 2002 compares with every other Chevrolet Astro
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Odometer readings owners gave when they filed. About half of all
complaints include one.
1,000 – 9,999 miles
57.4%
10,000 – 24,999 miles
710.3%
25,000 – 49,999 miles
1826.5%
50,000 – 74,999 miles
913.2%
75,000 – 99,999 miles
811.8%
100,000 – 149,999 miles
1522.1%
150,000+ miles
68.8%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Apr 2002peak 8Oct 2022
NHTSA investigations into the 2002 Chevrolet Astro
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
PE04072Opened 19 Oct 2004Closed 21 Mar 2005EXTERIOR LIGHTING:BRAKE LIGHTS
LOSS OF BRAKE LAMP ILLUMINATION
IN ITS LETTER DATED MARCH 9, 2005, GM STATED THAT IT WOULD CONDUCT A SAFETY RECALL TO REMEDY A FAULTY MULTIFUNCTION SWITCH IN CERTAIN MODEL YEAR (MY) 2001 AND 2002 CHEVROLET ASTRO AND GMC SAFARI VEHICLES; SPECIFICALLY, ALL MY 2001 VEHICLES AND EARLY MY 2002 VEHICLES BUILT BETWEEN MARCH AND AUGUST 2001.SEE NHTSA RECALL NO. 05V-099 FOR DETAILS.THE MULTIFUNCTION SWITCH MAY DEVELOP AN OPEN CIRCUIT IN THE BRAKE LAMP OR HAZARD LAMP CIRCUIT RESULTING IN INOPERATIVE BRAKE LAMPS AND HAZARD LAMPS.THIS IS DUE TO THE COMBINED EFFECTS OF THE MATERIAL AND LUBRICATION FOR THE HAZARD SWITCH CONTACTOR THAT RES...
Recalls on the 2002 Chevrolet Astro
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
06E043000
FUEL SYSTEM, GASOLINE
CERTAIN REPLACEMENT FUEL FILTERS, FRAM BRAND NAME P/N G3727, WITH DATE CODES X52911 THROUGH X60801 SEQUENTIALLY OR X600141 AND A MEXICO COUNTRY OR ORIGIN MARKING ON THE FUEL FILTER HOUSING MANUFACTURED FROM OCTOBER 18, 2005, THROUGH MARCH 21, 2006, SOLD FOR USE ON THE VEHICLES LISTED ABOVE AND ON CERTAIN SCHOOL BUSES. (TO SEE THE SCHOOL BUS ENGINE SIZES, CLICK ON "DOCUMENT SEARCH" AND THEN "BUS APPLICATIONS"). THE CONNECTOR ON THE FUEL FILTER WAS NOT MANUFACTURED TO HONEYWELL'S SPECIFICATION. AS A RESULT, THE O-RING MAY NOT SEAT CORRECTLY ON THE FUEL LINE.
Risk: THIS CONDITION MAY CAUSE AN INADEQUATE SEAL AT THE CONNECTION, POTENTIALLY LEADING TO A FUEL LEAK. IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.
06E026000
EXTERIOR LIGHTING
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
Risk: WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
05V099000
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
ON CERTAIN MINIVANS, THE MULTIFUNCTION SWITCH MAY DEVELOP AN OPEN CIRCUIT CONDITION IN THE STOP LAMP OR HAZARD LAMP CIRCUIT THAT RESULTS IN THE STOP LAMPS AND HAZARD LAMPS BEING INOPERATIVE.
Risk: THE LOSS OF STOP LAMPS AND REAR HAZARD LAMPS COULD FAIL TO WARN A FOLLOWING DRIVER THAT THE VEHICLE IS BRAKING AND/OR IS STOPPED AND COULD LEAD TO A VEHICLE CRASH.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 200506110,468 units in Canada
Electrical
On certain vehicles, the multifunction switch may develop an open circuit condition in the stop lamp or hazard lamp circuit that results in the stop lamps and hazard lamps becoming inoperative. The center high mounted stop lamp and the turn signal lamp functions are not affected. The loss of stop lamps and rear hazard lamps could fail to warn a following driver that the vehicle is braking and/or stopped and could lead to a vehicle crash. Correction: Dealers will replace the hazard-warning flasher switch and apply special grease to the contactors. This repair would be used in vehicles in which the hazard slider button is still movable. If a vehicle has a hazard slider button that is not movable, the corrective action would be to replace the entire multifunction switch.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 170,000 milesAdrian, WVFire
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2002 CHEVROLET ASTRO VAN. THE CONTACT STATED WHEN THE VEHICLE WAS SHIFTED INTO PARK SHE NOTICED THERE WAS SMOKE AND FIRE BEHIND THE STEERING WHEEL. THERE WAS ALSO A MINOR EXPLOSION. THE FIRE DEPARTMENT WAS NOTIFIED AND STATED THAT AN ELECTRICAL WIRE STARTED THE FIRE. A REPORT WAS FILED AND THE FAILURE WAS NOT DIAGNOSED NOR TOWED FROM THE CONTACTS RESIDENCE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE AND THE CURRENT MILEAGE WAS 170,000. UPDATED 8/23/12
NHTSA complaint #10458535 — an unverified report by a vehicle owner.
at 50,000 milesSAN Francisco, CACrash1 injured
SERVICE BRAKES, HYDRAULIC
TL. CONTACT OWNS A 2002 CHEVY ASTRO VAN. CURRENT MILEAGE WAS 97,000 AND FAILURE MILEAGE WERE 50,000. CONTACT STATED UPON PURCHASING THE VEHICLE FROM ENTERPRISE CAR RENTAL THE BRAKES HAVE BEEN BAD. CONTACT STATED THAT THE VEHICLE HAS BEEN IN THE SHOP OVER 20 TIME MOST OF THE TIME FOR THE BRAKES. CONTACT HAS CRASH THE DUE TO THE BRAKES ON THE VEHICLE. CONTACT FEELS THATTHE VEHICLE WAS A LEMON UPON PURCHASE AND DOES NOT FEEL THIS VEHICLE SHOULD BE ON THE ROAD. JO
NHTSA complaint #10259849 — an unverified report by a vehicle owner.
at 94,339 milesAlexandria, VACrash
SERVICE BRAKES, HYDRAULIC
ON MARCH 26, 2008, I TOOK MY 2002 CHEVY ASTRO VAN TO BE SERVICED. MILEAGE 93,829,I HAD NO BRAKES. THE MASTER CYLINDER WAS DETERMINED TO BE THE CAUSE OF THE FAILURE AND WAS REPLACED. ON APRIL 12, 2008, ONCE AGAIN I HAD NO BRAKES, THIS TIME IT RESULTED IN ME GETTING INTO AND ACCIDENT. I TOOK THE VAN BACK TO THE SAME REPAIR SHOP. WHEN THEY PUT IT ON THE LIFT THEY SAID THE WHOLE BRAKING SYSTEM WAS MELTED UNTIL THE POINT OF THE HOSE BURSTING. HE SAID HE NEVER SAW ANYTHING LIKE THIS IN HIS 20 YEARS OF SERVICE. THEY DID NOT WANT TO TOUCH IT STATING IT WAS NOW A LIABILITY TO THEM AND DIRECTED ME TO CHEVY. CHEVY CONCURRED, FOUR DIFFERENT PEOPLE SAID THEY HAVE NEVER SEEN OR HAVE A CLUE AT WHAT CAUSED THIS. THEY CALLED IN GM, WHO ALSO NEVER HAD SEEN THIS, BUT BOUNCED THE BLAME ON A QUESTIONABLY INSTALLED MASTER CYLINDER. CHEVY SAID THEY CAN REPLACE THE WHOLE BRAKING SYSTEM BECAUSE THEY DO NOT KNOW WHAT IS WRONG, BUT SINCE THEY DO NOT KNOW WHAT CAUSED THIS OR WHY FUSES DIDN'T BLOW TO PREVENT IT, IT COULD HAPPEN AGAIN. WE HIRED OUR OWN CAR CONSULTANT TO LOOK AT THE VAN, HE TOO HAS NEVER SEEN OR HEARD OF ANYTHING LIKE THIS. THE HEAT AND MELTED BRAKE LINES RAN CLOSER THAN 1/4 INCH AWAY FROM THE GAS TANK. I DO NOT WANT TO TAKE THE RISK OF DRIVING AGAIN WITH MY CHILDREN AND LOOSING BRAKES OR POSSIBLY IGNITING THE GAS TANK.
NHTSA complaint #10248363 — an unverified report by a vehicle owner.
at 123,000 milesFranklin, TNFire
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
OPERATED THE VAN FOR 30 MINUTES. PARKED IT IN A GARAGE AND SHUTOFF ENGINE. TEN MINUTES LATER THE GARAGE SMOKE ALARM SOUNDED. THE VAN HAD FILLED THE GARAGE FULL OF SMOKE. OPENED THE DOOR AND ATTEMPTED TO RESTART THE ENGINE TO REMOVE FROM GARAGE. DISPLAY REPORTED AN ASSORTMENT OF WARNINGS AND ENGINE STARTER FAILED TO ACTIVATE. OPENED HOOD TO DISCOVER FLAMES COMING FROM THE UNDERSIDE ON THE ENGINE. CALLED FOR FIRE DEPARTMENT AND MADE FIRST ATTEMPT TO USE A FIRE EXTINGUISHER TO STOP FLAMES FROM THE ENGINE COMPARTMENT, WAS UNSUCCESSFUL. WENT UNDER THE VAN'S DRIVER-SIDE AND COULD NOW SEE THE SOURCE OF FIRE. EXTINGUISHED THE FIRE, THEN IT SHORTLY ERUPTED AGAIN. EXTINGUISHED AGAIN. PLACED THE KEY INTO THE STEERING COLUMN TO MOVE TRANSMISSION TO NEUTRAL, SO THAT I COULD PUSH THE VEHICLE OUT OF THE GARAGE. SPARKS IMMEDIATELY FLEW FROM THE DRIVER-SIDE UNDERSIDE AND RE-IGNITED THE FIRE. THE TRANSMISSION LEVER WAS NO LONGER ENGAGED TO THE TRANSMISSION (CONTROL WAS LIMP) AND THE KEY SEIZED IN THE COLUMN. WENT UNDERNEATH THE VEHICLE TO EXTINGUISH THE FIRE A THIRD TIME. AFTER THIS I REMOVED THE POSITIVE POWER LEAD FROM THE BATTERY TO STOP ANY FURTHER ELECTRICAL SHORTS. FIRE SUBSIDED. FIRE DEPARTMENT ARRIVED AND ORDERED A WRECKER TO DRAG THE VEHICLE FROM THE GARAGE FOR SAFETY OF THE HOUSE. AT THIS TIME IT WAS DISCOVERED THAT THE FIRE HAD ALSO DESTROYED THE EMERGENCY BRAKE SYSTEM. THE PARKING BRAKE WAS SEIZED IN THE OFF POSITION. CHEVROLET DEALERSHIP REPAIR ORDER STATES AS FOLLOWS: "APPEARS EBCM SHORTED AND CAUGHT FIRE BURNING A HOLE THROUGH THE BRAKE LINE. PARKING BRAKE CABLE. SHIFTER CABLE AND WIRING HARNESS." THE EBCM FIRE NOT ONLY CAUSED THE LOSS OF NORMAL BRAKING OPERATION, THE POOR LOCATION OF UNIT AND SUBSEQUENT FIRE IT STARTED DESTROYED THE EMERGENCY BRAKING SYSTEM AND SEVERED THE CONTROLS TO THE TRANSMISSION. THIS LEAVES A DRIVER WITH A COMPLETE LOSS OF BRAKING FUNCTIONS AND NO MEANS TO SLOW THE VEHICLE THROUGH DOWN SHIFTING THE TRANSMISSION. $6000 OF DAMAGE.
NHTSA complaint #10204029 — an unverified report by a vehicle owner.
Mchenry, ILCrash1 injured
AIR BAGS
HIGH SPEED CAR ACCIDENT ON 1/3/07 DRIVER SEAT BELT DID NOT WORK CORRECTLY, BELT DID NOT LOCK UPON HARD BRAKING OR UPON CAR CRASH I HIT MY CHEST ON STEERING WHEEL AND MY KNEES ON DASHBOARD, MY AIRBAG DID NOT DEPLOY EITHER.
NHTSA complaint #10178492 — an unverified report by a vehicle owner.
Mchenry, ILCrash1 injured
SEAT BELTS:FRONT
HIGH SPEED CAR ACCIDENT ON 1/3/07 DRIVER SEAT BELT DID NOT WORK CORRECTLY, BELT DID NOT LOCK UPON HARD BRAKING OR UPON CAR CRASH I HIT MY CHEST ON STEERING WHEEL AND MY KNEES ON DASHBOARD, MY AIRBAG DID NOT DEPLOY EITHER.
NHTSA complaint #10178492 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 258,300 milesBosie, ID
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
The contact owns a 2002 Chevrolet Astro. The contact stated that while driving at an undetermined speed, the accelerator throttle cable fractured in the stuck open position, causing the vehicle to accelerate to approximately 100 MPH independently. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and notified of the failure. The approximate failure mileage was 258,300.
NHTSA complaint #11490984 — an unverified report by a vehicle owner.
at 258,300 milesBosie, ID
VEHICLE SPEED CONTROL:THROTTLE
The contact owns a 2002 Chevrolet Astro. The contact stated that while driving at an undetermined speed, the accelerator throttle cable fractured in the stuck open position, causing the vehicle to accelerate to approximately 100 MPH independently. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and notified of the failure. The approximate failure mileage was 258,300.
NHTSA complaint #11490984 — an unverified report by a vehicle owner.
Jefferson City, MO
TIRES
GOODYEAR VIVA 3 TIRES SUFFERED STONE PUNCTURES. TIRE SIZE 215/75R15. BOUGHT TWO NEW ONES 10/5/16 AND TWO MORE NEW ONES 3/7/17. THIS VEHICLE IS INFREQUENTLY DRIVEN AND ONLY OCCASIONALLY ON COUNTY MAINTAINED GRAVEL ROADS. ONLY DROVE 18300 MILES BEFORE FIRST STONE PUNCTURE 9/27/20. SECOND STONE PUNCTURE OCCURRED WITH ONLY 12/17/20 WITH 15800 MILES ON THAT TIRE. THIRD STONE PUNCTURE OCCURRED 1/17/20 WITH 16200 MILES. DOT NUMBER MD36JK1R4116 FOR TIRES BOUGHT 13/7/17. DOT NUMBER MD36JK1R1216 FOR TIRES BOUGHT 10/5/16.
NHTSA complaint #11388928 — an unverified report by a vehicle owner.
at 170,000 milesHiawassee, GA
AIR BAGS
WHILE VEHICLE WAS BEING DRIVEN.THE ALERT WARNING LIGHT FOR THE AIR BAGS ILLUMINATED. I WAS AFRAID TO DRIVE THE VEHICLE DUE TOO THE AIR BAG INFLATOR MIGHT RUPTURE OR UNDERINFLATE. IN THE EVENT OF A CRASH. AN UNDERINFLATED AIR BAG MAY NOT PROPERLY PROTECT THE OCCUPANT. THIS SCENARIO INCREASES THE RISK OF SERIOUS INJURY OR DEATH.
NHTSA complaint #11365408 — an unverified report by a vehicle owner.
at 89,000 milesApache Junction, AZ
ELECTRICAL SYSTEM
WHEN RAINING WIDSHIELD WIPERS DONT WORK AS DIRECTED, THEY DO WHAT THEY WANT. THEY STAY ON AFTER SHUTTING THEM OFF. AND DOOR LOCKS LOCK AND UNLOCK REPEATEDLY. WIPERS ALSO SHUT OFF IN THE MIDDLE OF LINE OF SIFHT INTERMITTENTLY. NEVER WORKS CORRECTLY
NHTSA complaint #11012920 — an unverified report by a vehicle owner.
at 89,000 milesApache Junction, AZ
VISIBILITY/WIPER
WHEN RAINING WIDSHIELD WIPERS DONT WORK AS DIRECTED, THEY DO WHAT THEY WANT. THEY STAY ON AFTER SHUTTING THEM OFF. AND DOOR LOCKS LOCK AND UNLOCK REPEATEDLY. WIPERS ALSO SHUT OFF IN THE MIDDLE OF LINE OF SIFHT INTERMITTENTLY. NEVER WORKS CORRECTLY
NHTSA complaint #11012920 — an unverified report by a vehicle owner.
Swartz Creek, MI
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2002 CHEVROLET ASTRO. THE CONTACT STATED THAT ON SEVERAL OCCASIONS, THE BRAKE LIGHTS AND HAZARD LIGHTS FAILED. THE CONTACT STATED THAT IF THE BRAKE PEDAL WAS DEPRESSED AND THE HAZARD LIGHT SWITCH WAS MOVED AROUND THE LIGHTS WOULD FUNCTION AS INTENDED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 05V099000 (EXTERIOR LIGHTING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 07/13/16*LJ THE CONSUMER STATED THE BRAKE LIGHTS ONLY WORKED, IF THE HAZARD LIGHT SWITCH WAS FORCED TO ONE SIDE AND HELD IN PLACE. UPDATED 07/13/16.
NHTSA complaint #10871748 — an unverified report by a vehicle owner.
at 113,000 milesPhiladelphia, PA
SERVICE BRAKES
I GOT IN MY VAN TO DRIVE TO A STORE AND THE BRAKE PEDAL WENT RIGHT TO THE FLOOR. THERE WAS BRAKE FLUID LEAKING FROM NEAR THE REAR TIRE. THE STEEL HARD BRAKE LINE RUNNING FROM THE ABS UNIT TO THE REAR AXLE IS RUSTED THROUGH AND IS LEAKING. THIS WAS A SUDDEN EVENT. ALSO THE FUEL LINES LOOK TO BE JUST AS BAD. I'M SURE STAINLESS STEEL LINES WOULD NOT HAVE ADDED MUCH TO THE VEHICLES COST AND WOULD HAVE PREVENTED THIS HAZARD AND EXPENSE.
NHTSA complaint #10706501 — an unverified report by a vehicle owner.
SAN Francisco, CA
SEAT BELTS
TL* THE CONTACT OWNS A 2002 CHEVROLET ASTRO. THE CONTACT STATED THAT THE DRIVER'S SIDE SEAT BELT WEBBING FAILED TO LOCK AND WAS ABLE TO BE PULLED FROM THE HOUSING. THE FAILURE RECURRED MULTIPLE TIMES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 325,000.
NHTSA complaint #10678995 — an unverified report by a vehicle owner.
at 100,145 milesCameron, NC
STEERING
I WAS DRIVING AND ALL OF A SUDDEN, THE DASH LIGHTS WENT OUT AND THE CAR DIED. I LOST POWER STEERING, AND I COASTED TO THE SIDE OF THE ROAD. COME TO FIND OUT THE FUSE BOX WAS HOT AND THERE WAS A FEW FUSES THAT WERE BLOWN. I REPLACE THE BLOWN FUSES AND DROVE HOME. WHEN I GOT HOME AND TURNED OFF THE VAN, I COULDN'T GET IT START I LOOKED AT THE SAME FUSE AND THEY WERE BLOWN AGAIN. THE VAN NOW SITS IN THE DRIVEWAY TILL I FIGURE THIS OUT. BECAUSE IT IS TOO DANGEROUS TO DRIVE.
NHTSA complaint #10619259 — an unverified report by a vehicle owner.
at 100,145 milesCameron, NC
ELECTRICAL SYSTEM
I WAS DRIVING AND ALL OF A SUDDEN, THE DASH LIGHTS WENT OUT AND THE CAR DIED. I LOST POWER STEERING, AND I COASTED TO THE SIDE OF THE ROAD. COME TO FIND OUT THE FUSE BOX WAS HOT AND THERE WAS A FEW FUSES THAT WERE BLOWN. I REPLACE THE BLOWN FUSES AND DROVE HOME. WHEN I GOT HOME AND TURNED OFF THE VAN, I COULDN'T GET IT START I LOOKED AT THE SAME FUSE AND THEY WERE BLOWN AGAIN. THE VAN NOW SITS IN THE DRIVEWAY TILL I FIGURE THIS OUT. BECAUSE IT IS TOO DANGEROUS TO DRIVE.
NHTSA complaint #10619259 — an unverified report by a vehicle owner.
at 100,145 milesCameron, NC
ELECTRONIC STABILITY CONTROL (ESC)
I WAS DRIVING AND ALL OF A SUDDEN, THE DASH LIGHTS WENT OUT AND THE CAR DIED. I LOST POWER STEERING, AND I COASTED TO THE SIDE OF THE ROAD. COME TO FIND OUT THE FUSE BOX WAS HOT AND THERE WAS A FEW FUSES THAT WERE BLOWN. I REPLACE THE BLOWN FUSES AND DROVE HOME. WHEN I GOT HOME AND TURNED OFF THE VAN, I COULDN'T GET IT START I LOOKED AT THE SAME FUSE AND THEY WERE BLOWN AGAIN. THE VAN NOW SITS IN THE DRIVEWAY TILL I FIGURE THIS OUT. BECAUSE IT IS TOO DANGEROUS TO DRIVE.
NHTSA complaint #10619259 — an unverified report by a vehicle owner.
at 147,570 milesCalifornia, CA
TIRES
TL* THE CONTACT OWNS A 2002 CHEVROLET ASTRO EQUIPPED WITH GREMAX MAX 5000 TIRES (N/A), SIZE 215/75R15 AND THE DOT WAS JEHKDVP2312. THE CONTACT STATED THAT WHILE TRAVELING 40 MPH, THE FRONT PASSENGER SIDE TIRE BLEW OUT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE TIRE AND VEHICLE FAILURE MILEAGE WAS 142,057.
NHTSA complaint #10585974 — an unverified report by a vehicle owner.
at 120,000 milesTucson, AZ
ELECTRICAL SYSTEM
VEHICLE LOST ALL ELECTRICAL POWER TO EVERY SYSTEM THAT IS CONTROLLED BY THE IGNITION BEING TURNED ON. DRIVER WAS IN THE PROCESS OF MAKING A U-TURN AROUND A CURBING ISLAND IN THE DIVIDED TRAFFIC ROAD WHEN ALL ELECTRICAL WAS INTERRUPTED WHILE THE STEERING WHEEL WAS TURNED ALL THE WAY TO THE LEFT. CONDITION CAUSED STEERING TO BECOME DIFFICULT, BRAKE PEDAL WENT CLEAR TO THE FLOOR, AIR CONDITIONING AND RADIO AND HEADLIGHTS ALL WENT OFF. CONDITION WAS REPEATABLE WITH EXCEPTION OF BRAKE PEDAL, EACH TIME STEERING WAS TURNED TO THE LEFT. INSPECTION UNDER VEHICLE FOUND THAT MAIN POWER CABLE IS ROUTED ACROSS FRONT SIDE OF MAIN FRAME MOTOR MOUNT MEMBER. THERE WAS A SLIGHT CURVE IN THE WAY THE WIRE WAS ROUTED AND EACH TIME THE STEERING WAS TURNED TO THE LEFT, THE INNER TIE ROD END FOR THE RIGHT WHEEL CAME IN CONTACT WITH THE WIRE HARNESS. AFTER MANY MILES, THE PROTECTIVE COVER AND THEN THE ACTUAL WIRE INSULATION WAS RUBBED THROUGH. THIS CAUSED A DIRECT SHORT TO GROUND THROUGH THE STEERING PARTS OF ALL (SWITCHED WHILE RUNNING) ELECTRICAL COMPONENTS OF THE VEHICLE. PROBLEM WAS CORRECTED BY TAPING THE WIRE INSULATION, THEN TAPING THE PROTECTIVE COVERING. I THEN HAD TO FABRICATE A BRACKET TO SCREW TO THE STEEL CRUMPLE MEMBER TO HOLD THE HARNESS BACK FROM THE STEERING LINKAGE.
NHTSA complaint #10546973 — an unverified report by a vehicle owner.
at 120,000 milesTucson, AZ
SERVICE BRAKES
VEHICLE LOST ALL ELECTRICAL POWER TO EVERY SYSTEM THAT IS CONTROLLED BY THE IGNITION BEING TURNED ON. DRIVER WAS IN THE PROCESS OF MAKING A U-TURN AROUND A CURBING ISLAND IN THE DIVIDED TRAFFIC ROAD WHEN ALL ELECTRICAL WAS INTERRUPTED WHILE THE STEERING WHEEL WAS TURNED ALL THE WAY TO THE LEFT. CONDITION CAUSED STEERING TO BECOME DIFFICULT, BRAKE PEDAL WENT CLEAR TO THE FLOOR, AIR CONDITIONING AND RADIO AND HEADLIGHTS ALL WENT OFF. CONDITION WAS REPEATABLE WITH EXCEPTION OF BRAKE PEDAL, EACH TIME STEERING WAS TURNED TO THE LEFT. INSPECTION UNDER VEHICLE FOUND THAT MAIN POWER CABLE IS ROUTED ACROSS FRONT SIDE OF MAIN FRAME MOTOR MOUNT MEMBER. THERE WAS A SLIGHT CURVE IN THE WAY THE WIRE WAS ROUTED AND EACH TIME THE STEERING WAS TURNED TO THE LEFT, THE INNER TIE ROD END FOR THE RIGHT WHEEL CAME IN CONTACT WITH THE WIRE HARNESS. AFTER MANY MILES, THE PROTECTIVE COVER AND THEN THE ACTUAL WIRE INSULATION WAS RUBBED THROUGH. THIS CAUSED A DIRECT SHORT TO GROUND THROUGH THE STEERING PARTS OF ALL (SWITCHED WHILE RUNNING) ELECTRICAL COMPONENTS OF THE VEHICLE. PROBLEM WAS CORRECTED BY TAPING THE WIRE INSULATION, THEN TAPING THE PROTECTIVE COVERING. I THEN HAD TO FABRICATE A BRACKET TO SCREW TO THE STEEL CRUMPLE MEMBER TO HOLD THE HARNESS BACK FROM THE STEERING LINKAGE.
NHTSA complaint #10546973 — an unverified report by a vehicle owner.
at 133,600 milesRock Island, IL
ELECTRICAL SYSTEM
RECENTLY I TOOK MY VAN TO A DEALER BECAUSE THE KNOB ON THE A/C FAN MELTED OFF IT COST 600 DLRS IN REPAIRS THE HVAC KNOB HAD MELTED OFF ALSO THE CONNECTOR AND RESISTOR HAD BURNED OUT . THE ENTIRE WIRING HARNESS WAS MELTED TOGETHER. NO FUSE BLEW TO PREVENT HIS FORM HAPPENING WE ARE NOT SURE WHAT CAUSED THIS TO OCCUR. MY CONCERN IS THAT THIS COULD HAVE CAUSED A FIRE IN THE DASH WHILE I WAS DRIVING RESULTING IN SEVERE INJURY ACCIDENT OR EVEN DEATH. PLEASE CONTACT ME IF THERE WAS A RECALL I MISSED OR IF THERE IS ANY INFORMATION AS TO WHY THIS HAPPENED. THANK YOU FOR YOUR TIME CONCERN CHEVY OWNER.
NHTSA complaint #10470766 — an unverified report by a vehicle owner.
at 133,600 milesRock Island, IL
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:WINDSHIELD:ELECTRICAL HEATING ELEMENT
RECENTLY I TOOK MY VAN TO A DEALER BECAUSE THE KNOB ON THE A/C FAN MELTED OFF IT COST 600 DLRS IN REPAIRS THE HVAC KNOB HAD MELTED OFF ALSO THE CONNECTOR AND RESISTOR HAD BURNED OUT . THE ENTIRE WIRING HARNESS WAS MELTED TOGETHER. NO FUSE BLEW TO PREVENT HIS FORM HAPPENING WE ARE NOT SURE WHAT CAUSED THIS TO OCCUR. MY CONCERN IS THAT THIS COULD HAVE CAUSED A FIRE IN THE DASH WHILE I WAS DRIVING RESULTING IN SEVERE INJURY ACCIDENT OR EVEN DEATH. PLEASE CONTACT ME IF THERE WAS A RECALL I MISSED OR IF THERE IS ANY INFORMATION AS TO WHY THIS HAPPENED. THANK YOU FOR YOUR TIME CONCERN CHEVY OWNER.
NHTSA complaint #10470766 — an unverified report by a vehicle owner.
at 133,600 milesRock Island, IL
EQUIPMENT ADAPTIVE/MOBILITY
RECENTLY I TOOK MY VAN TO A DEALER BECAUSE THE KNOB ON THE A/C FAN MELTED OFF IT COST 600 DLRS IN REPAIRS THE HVAC KNOB HAD MELTED OFF ALSO THE CONNECTOR AND RESISTOR HAD BURNED OUT . THE ENTIRE WIRING HARNESS WAS MELTED TOGETHER. NO FUSE BLEW TO PREVENT HIS FORM HAPPENING WE ARE NOT SURE WHAT CAUSED THIS TO OCCUR. MY CONCERN IS THAT THIS COULD HAVE CAUSED A FIRE IN THE DASH WHILE I WAS DRIVING RESULTING IN SEVERE INJURY ACCIDENT OR EVEN DEATH. PLEASE CONTACT ME IF THERE WAS A RECALL I MISSED OR IF THERE IS ANY INFORMATION AS TO WHY THIS HAPPENED. THANK YOU FOR YOUR TIME CONCERN CHEVY OWNER.
NHTSA complaint #10470766 — an unverified report by a vehicle owner.
at 79,000 milesClearwater, FL
SERVICE BRAKES
ABS WAS ACTIVATED AT SLOW SPEEDS CAUSING A SUBSTANTIAL DROP IN BRAKING POWER.
NHTSA complaint #10468081 — an unverified report by a vehicle owner.
at 170,000 milesAdrian, WVFire
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2002 CHEVROLET ASTRO VAN. THE CONTACT STATED WHEN THE VEHICLE WAS SHIFTED INTO PARK SHE NOTICED THERE WAS SMOKE AND FIRE BEHIND THE STEERING WHEEL. THERE WAS ALSO A MINOR EXPLOSION. THE FIRE DEPARTMENT WAS NOTIFIED AND STATED THAT AN ELECTRICAL WIRE STARTED THE FIRE. A REPORT WAS FILED AND THE FAILURE WAS NOT DIAGNOSED NOR TOWED FROM THE CONTACTS RESIDENCE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE AND THE CURRENT MILEAGE WAS 170,000. UPDATED 8/23/12
NHTSA complaint #10458535 — an unverified report by a vehicle owner.
at 106,872 milesGlen Ellyn, IL
ELECTRICAL SYSTEM
ABS COMING ON AT VERY LOW SPEEDS ON DRY PAVEMENT (UNDER 5MPH/8KMH). IT DOESN'T DO IT EVERY TIME, BUT QUITE OFTEN AT LOW SPEEDS, LIKE COMING TO A RED LIGHT, STOP SIGN OR PARKING. OF COURSE, THERE IS NO NEED FOR THE ABS COME ON AT SUCH LOW SPEEDS AND ESPECIALLY NOT ON DRY PAVEMENT.
NHTSA complaint #10432683 — an unverified report by a vehicle owner.
at 106,872 milesGlen Ellyn, IL
SERVICE BRAKES, HYDRAULIC
ABS COMING ON AT VERY LOW SPEEDS ON DRY PAVEMENT (UNDER 5MPH/8KMH). IT DOESN'T DO IT EVERY TIME, BUT QUITE OFTEN AT LOW SPEEDS, LIKE COMING TO A RED LIGHT, STOP SIGN OR PARKING. OF COURSE, THERE IS NO NEED FOR THE ABS COME ON AT SUCH LOW SPEEDS AND ESPECIALLY NOT ON DRY PAVEMENT.
NHTSA complaint #10432683 — an unverified report by a vehicle owner.
at 106,872 milesGlen Ellyn, IL
ELECTRONIC STABILITY CONTROL (ESC)
ABS COMING ON AT VERY LOW SPEEDS ON DRY PAVEMENT (UNDER 5MPH/8KMH). IT DOESN'T DO IT EVERY TIME, BUT QUITE OFTEN AT LOW SPEEDS, LIKE COMING TO A RED LIGHT, STOP SIGN OR PARKING. OF COURSE, THERE IS NO NEED FOR THE ABS COME ON AT SUCH LOW SPEEDS AND ESPECIALLY NOT ON DRY PAVEMENT.
NHTSA complaint #10432683 — an unverified report by a vehicle owner.
Carleton, MI
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TL* THE CONTACT OWNS A 2002 CHEVROLET ASTRO. THE CONTACT STATED THAT THE FRONT BRAKE LINES WERE RUSTED. THE ABS UNIT WAS NOT WORKING PROPERLY AND THE REAR BRAKES HAD ALREADY FAILED. THE VEHICLE WAS NOT INSPECTED BY THE DEALER BUT WAS REPAIRED BY THE CONTACT. THE CURRENT MILEAGE WAS 79,000 AND THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA complaint #10432394 — an unverified report by a vehicle owner.
Carleton, MI
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2002 CHEVROLET ASTRO. THE CONTACT STATED THAT THE FRONT BRAKE LINES WERE RUSTED. THE ABS UNIT WAS NOT WORKING PROPERLY AND THE REAR BRAKES HAD ALREADY FAILED. THE VEHICLE WAS NOT INSPECTED BY THE DEALER BUT WAS REPAIRED BY THE CONTACT. THE CURRENT MILEAGE WAS 79,000 AND THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA complaint #10432394 — an unverified report by a vehicle owner.