Owners have filed 751 complaints
about the 1997 Chevrolet Cavalier with NHTSA between 1996 and 2016.
The largest single group is the engine & cooling.
Across this model's run it ranks 1 of 13 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 82
Against the median year of the Chevrolet Cavalier. 50 means typical for this
model; 100 means roughly double.
Severity — 100
26.4% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 23
13% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 1997 compares with every other Chevrolet Cavalier
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
87.1%
1,000 – 9,999 miles
21.8%
10,000 – 24,999 miles
54.4%
25,000 – 49,999 miles
54.4%
50,000 – 74,999 miles
2320.4%
75,000 – 99,999 miles
2723.9%
100,000 – 149,999 miles
3329.2%
150,000+ miles
108.8%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Nov 1996peak 43Dec 2016
NHTSA investigations into the 1997 Chevrolet Cavalier
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
DP03007Opened 14 Oct 2003Closed 30 Jan 2004FUEL SYSTEM, OTHER:DELIVERY
UNINTENDED VEHICLE ACCELERATION
ON SEPTEMBER 23, 2003, THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA) RECEIVED A LETTER DATED SEPTEMBER 8, 2003 FROM MR. DONALD FRIEDMAN, PETITIONING THE AGENCY TO OPEN A DEFECT INVESTIGATION INTO UNINTENDED ACCELERATION INVOLVING [MODEL YEAR] 1996 AND 1997 GENERAL MOTORS J-CARS.IN SUPPORT OF HIS PETITION, MR. FRIEDMAN CITED A REPORT HE RECEIVED FOR GM SHOWING IT HAD RECEIVED FAR MORE REPORTS OF ALLEGED UNINTENDED ACCELERATION FOR THESE MODELS THAN FOR OTHERS.AFTER ASSESSING THE DATA CLAIMED BY THE PETITIONER TO JUSTIFY HIS REQUEST, ODI FOUND NO INDICATION THAT DEFECT TREND RELATED...
PE02001Opened 3 Jan 2002Closed 15 Mar 2002ELECTRICAL SYSTEM
FIRE IN STEERING COLUMN AREA
EA98001Opened 23 Jan 1998Closed 31 Jul 1998AIR BAGS
OVERSENSITIVE AIR BAG DEPLOYMENTS
PE97041Opened 9 Sep 1997Closed 23 Jan 1998AIR BAGS
INADVERTENT AIR BAG DEPLOYMENTS
Recalls on the 1997 Chevrolet Cavalier
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
09E025000
EXTERIOR LIGHTING:HEADLIGHTS
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
Risk: DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
09E012000
EXTERIOR LIGHTING
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
Risk: DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
08E063000
STEERING
DORMAN PRODUCTS IS RECALLING 3,900 INTERMEDIATE STEERING SHAFTS DORMAN PART NOS. 425-151, 425-152, AND 425-153, (SOLD UNDER DORMAN'S "OE SOLUTIONS" BRAND NAME), BALKAMP #'S 7-3057, 7-3058, 7-3059 (SOLD UNDER THE "NAPA" BRAND NAME), AND PLATINUM PARTS #'S 2425151, 2425152, AND 2425153 MANUFACTURED DURING THE MONTH OF SEPTEMBER 2007. THESE REPLACEMENT STEERING SHAFTS CAN BE USED ON THE VEHICLES LISTED ABOVE. THE WELD CONNECTING THE INNER TUBE TO THE OUTER TUBE MAY BE DEFECTIVE.
Risk: IF THE WELD FAILS, LOSS OF STEERING COULD RESULT, POSSIBLY RESULTING IN A VEHICLE CRASH.
07E015000
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
CERTAIN DELPHI AFTERMARKET FUEL PUMP MODULES / MODULE RESERVOIR ASSEMBLIES (MRA) THAT WERE SOLD FOR USE ON THE ABOVE LISTED VEHICLES. DURING PRODUCTION THE MRAS VENT AND FUEL RETURN TUBES WERE REVERSED. THIS CONDITION CAN RESULT IN THE VEHICLE NOT RUNNING CORRECTLY (IDLE ROUGH AND/OR STALL) DUE TO AN OVERLY RICH FUEL BLEND OR THE VEHICLE'S EVAPORATIVE EMISSION CARBON CANISTER MAY LEAK FUEL.
Risk: A STALLED VEHICLE CAN INCREASE THE RISK OF A VEHICLE CRASH. A FUEL LEAK CAN RESULT IN A FIRE.
06E049000
EXTERIOR LIGHTING
CERTAIN CK MOTORSPORTS COMBINATION HEADLIGHTS, CLEAR CORNER, BUMPER, AND SIDE MARKER LIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON THE PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
Risk: WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
06E026000
EXTERIOR LIGHTING
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
Risk: WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
02V286000
STEERING:RACK AND PINION
CERTAIN PASSENGER VEHICLES AND MINI VANS HAVE LOWER PINION BEARINGS IN THE POWER RACK AND PINION ASSEMBLY IN WHICH THE RETAINER TABS WERE NOT CRIMPED PROPERLY. THESE AND SOME OTHER RETAINERS USED IN VEHICLES ASSEMBLED BETWEEN JANUARY 1, 1996 AND OCTOBER 31, 1997, COULD FAIL AND PERMIT THE BALL BEARINGS TO ESCAPE.
Risk: IF THIS OCCURS, THE PINION SHAFT CAN BE FORCED UPWARD DURING LEFT TURNS AND BACK DOWN AS THE STEERING WHEEL IS MOVED BACK AND TO THE RIGHT. IF THE PINION SHAFT MOVES FURTHER, THE DRIVER WILL NEED TO EXERT MORE EFFORT TO TURN THE STEERING WHEEL, SIMILAR TO A VEHICLE WITHOUT POWER ASSISTED STEERING. IF THE PINION SHAFT MOVES EVEN FURTHER, THE DRIVER WILL REQUIRE MUCH HIGHER EFFORT TO TURN LEFT AND MAY NOT BE ABLE TO TURN THE WHEEL AS MUCH AS INTENDED. WITH THE MAXIMUM PINION SHAFT MOVEMENT, WHICH REQUIRES INTERNAL GEAR COMPONENT DAMAGE, THE DRIVER CAN ENCOUNTER HIGH RESISTANCE TO TURNING LEFT, FOLLOWED BY UNINTENDED POWER ASSIST TO THE RIGHT. IN ANY OF THESE CONDITIONS, A CRASH COULD OCCUR.
02V070000
ELECTRICAL SYSTEM:IGNITION:SWITCH
ON CERTAIN PASSENGER VEHICLES. IF THE ENGINE FAILS TO START AND THE DRIVER HOLDS THE KEY IN THE "START" POSITION FOR AN EXTENDED PERIOD, HIGH CURRENT FLOWS THROUGH THE IGNITION SWITCH, AND SOMETIMES PRODUCES ENOUGH HEAT TO MELT INTERNAL SWITCH PARTS.
Risk: IF THE SWITCH IS DAMAGED, A FIRE COULD OCCUR IN THE STEERING COLUMN, EVEN WITH THE ENGINE OFF AND THE KEY REMOVED.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 2003162224,528 units in Canada
Airbag
Certain vehicles, after being exposed to substantial amounts of water, may experience deployment of either the driver or passenger front airbag without a crash. The owner’s manual for these vehicles does not provide specific information about this situation. Inadvertent deployment of the driver and / or passenger front airbag in a non-accident (non-impact) situation may cause damage to the surrounding vehicle environment (windshield / instrument panel), and create expensive vehicle repair, including replacement of the airbag module(s) and the Sensing and Diagnostic Module (SDM). In some instances, inadvertent deployment could cause minor injuries to vehicle occupants. Correction: GM will notify the owners of these 1996 and 1997 vehicles of the potential affect of water accumulating in the vehicle interior on the function of the airbag system (as included in the owner's manuals of 1998 and later model years vehicles).
Recall 2002199238,877 units in Canada
Steering
On certain vehicles, the lower pinion bearings retainer tabs were not crimped properly. These and some other retainers used in vehicles assembled between January 1, 1996 and October 31, 1997 may fail and permit the ball bearings to escape. If the problem were to occur, the driver would have to exert more effort to turn the steering wheel. Correction: Dealers are to inspect the condition of the lower bearing, and replace the lower pinion bearing or the rack and pinion steering gear assembly, if necessary.
Recall 2002041293,250 units in Canada
Electrical
On certain passenger vehicles if the engine fails to start and the driver holds the key in the "start" position for an extended period, high current flows through the ignition switch, and sometimes produces enough heat to melt internal switch parts. If the switch is damaged, a fire could occur in the steering column, even with the engine off and the key removed. Correction: Dealers will install a relay kit in these vehicles to prevent high current from flowing through the ignition switch.
Recall 2000109254,055 units in Canada
Engine
Note: Certain 1997-99 vehicles in Ontario, Quebec and the Atlantic provinces and 1995-99 vehicles in all other provinces and territories. Moisture may enter the Powertrain Control Module (PCM) as a result of corrosion after extended exposure to road salt. This can lead to symptoms including illumination of the "Check Engine" light or the engine running rough. If these symptoms are ignored the engine may stall and may not be able to be restarted. Correction: Dealers will seal the Powertrain Control Module (PCM) in a protective shield/cover assembly.
Recall 199824743,247 units in Canada
Suspension
Certain vehicles may have a condition which could result in one of the rear suspension trailing arm bolts breaking. If this were to occur while the vehicle was in motion, vehicle control would be affected and a crash could occur without prior warning. Correction: Dealers will replace the rear suspension trailing arm fasteners.
Recall 1998136151,361 units in Canada
Seats And Restraints
BECAUSE OF CERTAIN CALIBRATIONS IN THE AIR BAG'S COMPUTER, THERE IS AN INCREASED RISK OF AN AIR BAG DEPLOYMENT IN A LOW SPEED CRASH OR WHEN AN OBJECT STRIKES THE FLOOR PAN. CORRECTION: THE SDM MODULE WILL BE RECALIBRATED TO REDUCE THE SENSITIVITY TO SHORT AND MID-DURATION COMMANDED DEPLOYMENTS.
Recall 19980394 units in Canada
Structure
THESE VEHICLES MAY NOT COMPLY WITH C.M.V.S.S. 214 - SIDE DOOR STRENGTH. THERE MAY BE MIS-LOCATED WELDS AT THE JOINT BETWEEN THE LEFT ROCKER PANEL INNER REINFORCEMENT AND THE BODY SIDE RING. IN THE EVENT OF A VEHICLE CRASH, THE SHEET METAL STRUCTURE MAY NOT PERFORM AS DESIGNED. THIS COULD RESULT IN REDUCED LEVELS OF OCCUPANT PROTECTION. CORRECTION: VEHICLES WILL BE INSPECTED FOR MIS-LOCATED WELDS AND, IF NECESSARY, UP TO FIVE WELDS WILL BE PLACED BETWEEN THE INVOLVED PANELS.
Recall 1997125367 units in Canada
Suspension
THESE VEHICLES DO NOT COMPLY WITH C.M.V.S.S. 110 - TIRE SELECTION AND RIMS. THE COMPACT SPARE TIRE ASSEMBLIES IN THESE VEHICLES MAY HAVE BEEN ASSEMBLED WITH RIMS THAT DO NOT CONFORM TO DIMENSIONAL AND PROFILE STANDARDS. IF THE TIRE IS UNDERINFLATED IT CAN SEPARATE FROM THE RIM. CORRECTION: RIM ON THE COMPACT SPARE TIRE ASSEMBLY WILL BE REPLACED.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 130,000 milesBenton, PACrash
AIR BAGS
AIR BAGS DEFLATED SEPTEMBER 9, 2012 WHILE IN MOTION TURNING A 90 DEGREE BEND THEN BRAKING INTO ROAD BANK ON A THE SIDE OF A COUNTRY DIRT ROAD. AN EARLY INSPECTION WAS HANDED DOWN FROM THE COMMONWEALTH STATE OF PENNSYLVANIA ON JULY, 01, 2016. SHORTLY AFTER THE VEHICLE WAS INVOLVED IN AUTO ACCIDENT WHILE PARKED STATIONARY IN A PARKING LOT. THE CHEVROLET CAVALIER FAILED THE ENHANCED STATE INSPECTION THENCE AFTER DUE TO AIR BAG SAFETY FEATURE. THE CAR IS IN FAIR CONDITION APPRAISED ABOVE BLUE BOOK VALUE AND MECHANICALLY RUNS BETTER THAN IT DID 4 OR 5 YEARS AGO. THERE IS A SALVAGE TITLE CURRENTLY ON THE MOTOR VEHICLE. ALL THE VEHICLE NEEDS IS NEW AIR BAGS.
NHTSA complaint #10904595 — an unverified report by a vehicle owner.
at 60,000 milesSanta Clara, CAFire
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 1997 CHEVROLET CAVALIER. THE CONTACT STATED THE ENGINE FAILED TO START AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND AN AUTHORIZED DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE ENGINE WIRING HARNESS WAS FAULTY AND EXPOSED MELTED WIRES. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
NHTSA complaint #10568604 — an unverified report by a vehicle owner.
at 98,000 milesCoon Rapids, MNCrash1 injured
AIR BAGS
TL* THE CONTACT OWNS A 1997 CHEVROLET CAVALIER. THE CONTACT WAS SITTING AT A TRAFFIC STOP WHEN HER FOOT SLIPPED OFF THE BRAKE AND CAUSED HER TO LIGHTLY CRASH INTO THE REAR OF A PRECEDING VEHICLE. THE CONTACT STATED THERE WAS NO DAMAGE TO EITHER VEHICLE BUT THE AIR BAGS DEPLOYED ERRONEOUSLY, CAUSING BURNS TO THE CONTACT'S HANDS AND FACE. THE CONTACT INQUIRED WITH THE MANUFACTURER REGARDING NHTSA CAMPAIGN ID NUMBER: 98V146000 (AIR BAGS) THAT WAS SUPPOSED TO CORRECT THE CALIBRATION THAT WOULD HAVE PREVENTED THE AIR BAG DEPLOYMENT. THE MANUFACTURER ADVISED THAT THE VEHICLE WAS REPAIRED PREVIOUSLY UNDER THE RECALL, BUT THE REPAIR FAILED. THE FAILURE AND THE CURRENT MILEAGES WERE 98,000. THE VIN WAS NOT AVAILABLE.
NHTSA complaint #10457171 — an unverified report by a vehicle owner.
at 185,747 milesTexas, TXFire
STEERING
1997 CHEVY CAVALIER STEERING COLUMN AND DASHBOARD CAUGHT ON FIRE ON MARCH 10, 2011. CAR HAD NO MECHANICAL OR ELECTRICAL ISSUES PRIOR TO THE FIRE. CAR WAS IN EXCELLENT WORKING CONDITION. CAR HAD BEEN PARKED FOR APPROXIMATELY ONE HOUR AFTER BEING USED FOR A SHORT DRIVE. THE CAVALIER WAS PARKED OUTSIDE IN FRONT OF THE HOUSE NO ONE WAS IN THE VEHICLE. FIRE DEPARTMENT HAD TO BE CALLED TO EXTINGUISH THE FIRE FROM THE CAR. NO PRIOR KNOWLEDGE OF THE RECALL FOR THE ELECTRICAL SYSTEM IGNITION SWITCH DEFECT.
NHTSA complaint #10397150 — an unverified report by a vehicle owner.
at 185,747 milesTexas, TXFire
ELECTRICAL SYSTEM
1997 CHEVY CAVALIER STEERING COLUMN AND DASHBOARD CAUGHT ON FIRE ON MARCH 10, 2011. CAR HAD NO MECHANICAL OR ELECTRICAL ISSUES PRIOR TO THE FIRE. CAR WAS IN EXCELLENT WORKING CONDITION. CAR HAD BEEN PARKED FOR APPROXIMATELY ONE HOUR AFTER BEING USED FOR A SHORT DRIVE. THE CAVALIER WAS PARKED OUTSIDE IN FRONT OF THE HOUSE NO ONE WAS IN THE VEHICLE. FIRE DEPARTMENT HAD TO BE CALLED TO EXTINGUISH THE FIRE FROM THE CAR. NO PRIOR KNOWLEDGE OF THE RECALL FOR THE ELECTRICAL SYSTEM IGNITION SWITCH DEFECT.
NHTSA complaint #10397150 — an unverified report by a vehicle owner.
at 116,000 milesDallas, PACrash1 injured
STEERING
TL*THE CONTACT OWNS A 1997 CHEVROLET CAVALIER. THE CONTACT WAS DRIVING 10 MPH WHEN THE STEERING WHEEL BECAME RESISTANT AND LOCKED. WITHOUT STEERING CAPABILITY, THE CONTACT WAS UNABLE TO CONTROL THE VEHICLE AND CRASHED INTO A BUILDING. THE CONTACT SUSTAINED HEAD INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER SENT AN INVESTIGATOR TO INSPECT THE VEHICLE FOR THE FAILURE AND CONCLUDED THAT THE CRASH WAS NOT DUE TO ANY TYPE OF DEFECT. THE DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 116,000. UPDATED 05/04/11 *BF UPDATED 1/5/12
NHTSA complaint #10390397 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Laurel, MD
UNKNOWN OR OTHER
CAR RADIATOR FAN WON'T KICK ON CAUSE CAR TO GET VERY DANGEROUSLY HOT CAUSING CAR TO BECOME A BOMB
NHTSA complaint #10936588 — an unverified report by a vehicle owner.
Laurel, MD
ELECTRICAL SYSTEM
CAR RADIATOR FAN WON'T KICK ON CAUSE CAR TO GET VERY DANGEROUSLY HOT CAUSING CAR TO BECOME A BOMB
NHTSA complaint #10936588 — an unverified report by a vehicle owner.
Laurel, MD
ENGINE
CAR RADIATOR FAN WON'T KICK ON CAUSE CAR TO GET VERY DANGEROUSLY HOT CAUSING CAR TO BECOME A BOMB
NHTSA complaint #10936588 — an unverified report by a vehicle owner.
at 130,000 milesBenton, PACrash
AIR BAGS
AIR BAGS DEFLATED SEPTEMBER 9, 2012 WHILE IN MOTION TURNING A 90 DEGREE BEND THEN BRAKING INTO ROAD BANK ON A THE SIDE OF A COUNTRY DIRT ROAD. AN EARLY INSPECTION WAS HANDED DOWN FROM THE COMMONWEALTH STATE OF PENNSYLVANIA ON JULY, 01, 2016. SHORTLY AFTER THE VEHICLE WAS INVOLVED IN AUTO ACCIDENT WHILE PARKED STATIONARY IN A PARKING LOT. THE CHEVROLET CAVALIER FAILED THE ENHANCED STATE INSPECTION THENCE AFTER DUE TO AIR BAG SAFETY FEATURE. THE CAR IS IN FAIR CONDITION APPRAISED ABOVE BLUE BOOK VALUE AND MECHANICALLY RUNS BETTER THAN IT DID 4 OR 5 YEARS AGO. THERE IS A SALVAGE TITLE CURRENTLY ON THE MOTOR VEHICLE. ALL THE VEHICLE NEEDS IS NEW AIR BAGS.
NHTSA complaint #10904595 — an unverified report by a vehicle owner.
at 162,000 milesPueblo, CO
UNKNOWN OR OTHER
WHILE DRIVING MY HORN STOPPED WORKING WITHOUT ANY KIND OF INDICATOR!! 3 TIME THIS HAS OCCURRED WHILE DRIVING !! MAJOR SAFETY ISSUE! WAS UNABLE WARN CAR BACKING OUT AND HAD TO SWERVE TO AVOID ACCIDENT! REPLACED FUSE 3 TIMES!! SOMEONE MAY DIE AS A RESULT OF THIS MALFUNCTION!! NEVER RECEIVED ANY KIND OF NOTICE FROM DEALERSHIP/ MANUFACTURE REGARDING THIS ISSUE! UPON GOOGLING FOUND MANY ARE EXPERIENCING SAME PROBLEM!! A SERIOUS ACCIDENT OR DEATH MAY RESULT BECAUSE OF THIS DEFECT!!!PLEASE,PLEASE LOOK INTO THIS PROBLEM !!!!!! ALSO THE GAGE LIGHTS TEND TO STAY ON!! FIRST IT WAS THE OIL SENSOR LITE, NOW THE RADIATOR LITE!! BOTH CHAMBERS ARE FULL EVEN AFTER PROFESSIONAL SERVICING!!!!!! THE OIL LITE STILL COMES ON JUST HAD PROFESSIONAL OIL SERVICE?!????
NHTSA complaint #10838740 — an unverified report by a vehicle owner.
at 162,000 milesPueblo, CO
ELECTRICAL SYSTEM
WHILE DRIVING MY HORN STOPPED WORKING WITHOUT ANY KIND OF INDICATOR!! 3 TIME THIS HAS OCCURRED WHILE DRIVING !! MAJOR SAFETY ISSUE! WAS UNABLE WARN CAR BACKING OUT AND HAD TO SWERVE TO AVOID ACCIDENT! REPLACED FUSE 3 TIMES!! SOMEONE MAY DIE AS A RESULT OF THIS MALFUNCTION!! NEVER RECEIVED ANY KIND OF NOTICE FROM DEALERSHIP/ MANUFACTURE REGARDING THIS ISSUE! UPON GOOGLING FOUND MANY ARE EXPERIENCING SAME PROBLEM!! A SERIOUS ACCIDENT OR DEATH MAY RESULT BECAUSE OF THIS DEFECT!!!PLEASE,PLEASE LOOK INTO THIS PROBLEM !!!!!! ALSO THE GAGE LIGHTS TEND TO STAY ON!! FIRST IT WAS THE OIL SENSOR LITE, NOW THE RADIATOR LITE!! BOTH CHAMBERS ARE FULL EVEN AFTER PROFESSIONAL SERVICING!!!!!! THE OIL LITE STILL COMES ON JUST HAD PROFESSIONAL OIL SERVICE?!????
NHTSA complaint #10838740 — an unverified report by a vehicle owner.
at 117,000 milesST. Augustine, FL
ELECTRICAL SYSTEM
THE SAFETY DEVICE LIGHT CAME ON. IT WON'T GO OFF, CAN'T START MY CAR.
NHTSA complaint #10681975 — an unverified report by a vehicle owner.
at 117,000 milesST. Augustine, FL
ENGINE
THE SAFETY DEVICE LIGHT CAME ON. IT WON'T GO OFF, CAN'T START MY CAR.
NHTSA complaint #10681975 — an unverified report by a vehicle owner.
at 180,000 milesNorth Fort Myers, FL
STEERING
TL* THE CONTACT OWNS A 1997 CHEVROLET CAVALIER. THE CONTACT STATED THAT THE VEHICLE FAILED TO START ON THE FIRST ATTEMPT. THE CONTACT ALSO STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS REPAIRED. THE CONTACT WAS NOT AWARE OF ALL THE DETAILS INVOLVING THE REPAIR AND THE CAUSE OF THE FAILURE WAS NOT DISCLOSED TO THE CONTACT. THE CONTACT WAS NOTIFIED OF NHTSA CAMPAIGN NUMBER: 02V286000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.
NHTSA complaint #10680964 — an unverified report by a vehicle owner.
at 120,000 milesMesa, AZ
ELECTRICAL SYSTEM
MY 1987 CHEVY CAVALIAR SHUT OFF IN THE MIDDLE OF DRIVING MULTIPLE TIMES. THE FIRST TIME I HEARD CLICKING IN THE CLUSTER AND THE THEFT SYSTEM LIGHT TURNS ON AND MY FUEL PUMP SHUTS DOWN. I HAVE BEEN IN VERY CRITICAL PLACES WHILE THIS SITUATION TAKES PLACE. THE THEFT SYSTEM HAS SHUT MY VEHICHLE OFF ON THE HIGHWAY, IN THE INTERSECTION ECT.. I HAVE TRYED TO RESET THIS SYSTEM NUMEROUS TIMES. I HAVE COME TO THE KNOWLEDGE THAT THIS IS A SERIOUS PROBLEM WITH MANY CHEVY CAVALIARS AND OTHER GM MODELS. THIS SHOULD BE A RECALL AND SHOULD BE FIXED. I, A LOYAL GM CUSTOMER, SHOULD NOT HAVE TO DRIVE A UNPREDICTABLE VEHICHLE THAT HAS SECURITY PROBLEMS THAT ARE DUE TO THE ORIGINAL MAKING OF THE SYSTEM. I HAVE NO MONEY TO PAY FOR THIS AND AM STUCK WITH THIS PROBLEM. IT IS VERY UNSAFE.
NHTSA complaint #10659080 — an unverified report by a vehicle owner.
at 120,000 milesMesa, AZ
FUEL/PROPULSION SYSTEM
MY 1987 CHEVY CAVALIAR SHUT OFF IN THE MIDDLE OF DRIVING MULTIPLE TIMES. THE FIRST TIME I HEARD CLICKING IN THE CLUSTER AND THE THEFT SYSTEM LIGHT TURNS ON AND MY FUEL PUMP SHUTS DOWN. I HAVE BEEN IN VERY CRITICAL PLACES WHILE THIS SITUATION TAKES PLACE. THE THEFT SYSTEM HAS SHUT MY VEHICHLE OFF ON THE HIGHWAY, IN THE INTERSECTION ECT.. I HAVE TRYED TO RESET THIS SYSTEM NUMEROUS TIMES. I HAVE COME TO THE KNOWLEDGE THAT THIS IS A SERIOUS PROBLEM WITH MANY CHEVY CAVALIARS AND OTHER GM MODELS. THIS SHOULD BE A RECALL AND SHOULD BE FIXED. I, A LOYAL GM CUSTOMER, SHOULD NOT HAVE TO DRIVE A UNPREDICTABLE VEHICHLE THAT HAS SECURITY PROBLEMS THAT ARE DUE TO THE ORIGINAL MAKING OF THE SYSTEM. I HAVE NO MONEY TO PAY FOR THIS AND AM STUCK WITH THIS PROBLEM. IT IS VERY UNSAFE.
NHTSA complaint #10659080 — an unverified report by a vehicle owner.
NEW Salem, ND
ELECTRICAL SYSTEM
MY REAR DEFROST QUIT WORKING AND I WENT AND CHECKED SOME OF THE CONNECTIONS. THE CONNECTION UNDER THE DASH HAD BEEN MELTED, WITH THE PLASTIC SHOWING EVIDENCE OF BEING MELTED. I HAVE DONE SOME CHECKING ON THE INTERNET AND IT APPEARS IT IS A PROBLEM. IF YOU CHECK GM CARS PONTIAC, AND GM SOME OF THE VEHICLES HAVE HAD THIS ISSUE. IT APPEARS TO BE VERY COMMON BASED OFF THE FORUMS AND YOU TUBE VIDEO'S. IT APPEARS IN IMPALA, CAVALIER, SUNFIRE, AND THIS ISN'T AN ALL INCLUSIVE LIST. THIS IS CONCERNING BECAUSE IT APPEARS TO HAVE BEEN A PROBLEM FOR A FEW YEARS AND GM ALLOWED THIS TO HAPPEN.
NHTSA complaint #10652496 — an unverified report by a vehicle owner.
MY REAR DEFROST QUIT WORKING AND I WENT AND CHECKED SOME OF THE CONNECTIONS. THE CONNECTION UNDER THE DASH HAD BEEN MELTED, WITH THE PLASTIC SHOWING EVIDENCE OF BEING MELTED. I HAVE DONE SOME CHECKING ON THE INTERNET AND IT APPEARS IT IS A PROBLEM. IF YOU CHECK GM CARS PONTIAC, AND GM SOME OF THE VEHICLES HAVE HAD THIS ISSUE. IT APPEARS TO BE VERY COMMON BASED OFF THE FORUMS AND YOU TUBE VIDEO'S. IT APPEARS IN IMPALA, CAVALIER, SUNFIRE, AND THIS ISN'T AN ALL INCLUSIVE LIST. THIS IS CONCERNING BECAUSE IT APPEARS TO HAVE BEEN A PROBLEM FOR A FEW YEARS AND GM ALLOWED THIS TO HAPPEN.
NHTSA complaint #10652496 — an unverified report by a vehicle owner.
NEW Salem, ND
VISIBILITY
MY REAR DEFROST QUIT WORKING AND I WENT AND CHECKED SOME OF THE CONNECTIONS. THE CONNECTION UNDER THE DASH HAD BEEN MELTED, WITH THE PLASTIC SHOWING EVIDENCE OF BEING MELTED. I HAVE DONE SOME CHECKING ON THE INTERNET AND IT APPEARS IT IS A PROBLEM. IF YOU CHECK GM CARS PONTIAC, AND GM SOME OF THE VEHICLES HAVE HAD THIS ISSUE. IT APPEARS TO BE VERY COMMON BASED OFF THE FORUMS AND YOU TUBE VIDEO'S. IT APPEARS IN IMPALA, CAVALIER, SUNFIRE, AND THIS ISN'T AN ALL INCLUSIVE LIST. THIS IS CONCERNING BECAUSE IT APPEARS TO HAVE BEEN A PROBLEM FOR A FEW YEARS AND GM ALLOWED THIS TO HAPPEN.
NHTSA complaint #10652496 — an unverified report by a vehicle owner.
at 118,000 milesFords, NJ
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
TL* THE CONTACT OWNS A 1997 CHEVROLET CAVALIER. THE CONTACT STATED THAT WHEN ENGAGING THE BRAKES, ALL THE BRAKE FLUID LEAKED FROM THE BRAKE LINE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN STATED THE BRAKE LINES WERE CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 118,000 AND THE CURRENT MILEAGE WAS 118,500. THE VIN WAS UNAVAILABLE.
NHTSA complaint #10594847 — an unverified report by a vehicle owner.
at 118,000 milesFords, NJ
SERVICE BRAKES
TL* THE CONTACT OWNS A 1997 CHEVROLET CAVALIER. THE CONTACT STATED THAT WHEN ENGAGING THE BRAKES, ALL THE BRAKE FLUID LEAKED FROM THE BRAKE LINE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN STATED THE BRAKE LINES WERE CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 118,000 AND THE CURRENT MILEAGE WAS 118,500. THE VIN WAS UNAVAILABLE.
NHTSA complaint #10594847 — an unverified report by a vehicle owner.
Austin, TX
ENGINE
I WAS DRIVING AROUND 30 MPH TO A STOP SIGN AND MY CAR DIED WHILE IN DRIVE, APPROACHING A STOP SIGN. THE INCIDENT HAPPENED AGAIN IN MAY 2010 WHEN I WAS DRIVING HOME AND HAD TO COAST DOWN A BRIDGE, WHICH PROMPTED ME TO SELL THE CAR BECAUSE I FELT IT WAS UNSAFE TO DRIVE ANYMORE.
NHTSA complaint #10575461 — an unverified report by a vehicle owner.
at 60,000 milesSanta Clara, CAFire
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 1997 CHEVROLET CAVALIER. THE CONTACT STATED THE ENGINE FAILED TO START AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND AN AUTHORIZED DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE ENGINE WIRING HARNESS WAS FAULTY AND EXPOSED MELTED WIRES. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
NHTSA complaint #10568604 — an unverified report by a vehicle owner.
at 119 milesHighland, CA
EXTERIOR LIGHTING
THE FIRST INCIDENT THAT OCCUR WAS IN 2009. IT WAS THAT THE SWITCH OF THE KEY ENGINE DID NOT WANT TO START. SOMEONE CAME TO FIX IT BUT COULD NOT FIND A WAY TO REPAIR IT. HE HAD TO ADD A BUTTON UNDER THE STEERING WHEEL AND I WOULD BE TUNING THE KEY TO THE ENGINE TO START I WOULD HAVE TO PUSH THAT BUTTON TO START THE CAR. I WOULD HAVE TO BE REPLACING LIGHT BULBS CONSTANCY FROM THE REAR BACK OF THE SINGLE LIGHT. THE THEFT LOCK SYSTEM WOULD BE TURNING IT SELF ON WHILE I WOULD BE DRIVING. THANKFULLY THERE WAS ACCIDENT BECAUSE OF THAT. BUT I WOULD BE STRUGGLING TO START MY CAR .I HAD TO WAIT SOME COUPLE OF MINUTES TO START THE CAR. THE RECENT INCIDENT THAT OCCUR WAS WHEN MY NEIGHBOR HEARD LIKE SOME FIREWORKS IN OUR SIDE OF OUR HOUSE. HE TOOK A LOOK AND HE SEEN THAT OUR CAR WAS SOME SPARKLING LIGHTS OUT OF THE STEERING WHEEL. THAT WAS AROUND MIDNIGHT WHAT HE SEEN AND HE TOLD US THAT MORNING. AS I WALK TOWARDS THE CAR I COULD SMELL SMOKE AS IF SOMETHING BURN. I WANTED TO START MY CAR BUT WOULDN'T START. SOME ONE CAME TO FIXED IT AND HAD TO REPLACE SOME CABLE FROM THE STEERING WHEEL BECAUSE THAT WAS THAT CAUSE THE SPARKING OF THE FIRE.
NHTSA complaint #10567219 — an unverified report by a vehicle owner.
at 119 milesHighland, CA
ELECTRICAL SYSTEM
THE FIRST INCIDENT THAT OCCUR WAS IN 2009. IT WAS THAT THE SWITCH OF THE KEY ENGINE DID NOT WANT TO START. SOMEONE CAME TO FIX IT BUT COULD NOT FIND A WAY TO REPAIR IT. HE HAD TO ADD A BUTTON UNDER THE STEERING WHEEL AND I WOULD BE TUNING THE KEY TO THE ENGINE TO START I WOULD HAVE TO PUSH THAT BUTTON TO START THE CAR. I WOULD HAVE TO BE REPLACING LIGHT BULBS CONSTANCY FROM THE REAR BACK OF THE SINGLE LIGHT. THE THEFT LOCK SYSTEM WOULD BE TURNING IT SELF ON WHILE I WOULD BE DRIVING. THANKFULLY THERE WAS ACCIDENT BECAUSE OF THAT. BUT I WOULD BE STRUGGLING TO START MY CAR .I HAD TO WAIT SOME COUPLE OF MINUTES TO START THE CAR. THE RECENT INCIDENT THAT OCCUR WAS WHEN MY NEIGHBOR HEARD LIKE SOME FIREWORKS IN OUR SIDE OF OUR HOUSE. HE TOOK A LOOK AND HE SEEN THAT OUR CAR WAS SOME SPARKLING LIGHTS OUT OF THE STEERING WHEEL. THAT WAS AROUND MIDNIGHT WHAT HE SEEN AND HE TOLD US THAT MORNING. AS I WALK TOWARDS THE CAR I COULD SMELL SMOKE AS IF SOMETHING BURN. I WANTED TO START MY CAR BUT WOULDN'T START. SOME ONE CAME TO FIXED IT AND HAD TO REPLACE SOME CABLE FROM THE STEERING WHEEL BECAUSE THAT WAS THAT CAUSE THE SPARKING OF THE FIRE.
NHTSA complaint #10567219 — an unverified report by a vehicle owner.
at 119 milesHighland, CA
ENGINE AND ENGINE COOLING
THE FIRST INCIDENT THAT OCCUR WAS IN 2009. IT WAS THAT THE SWITCH OF THE KEY ENGINE DID NOT WANT TO START. SOMEONE CAME TO FIX IT BUT COULD NOT FIND A WAY TO REPAIR IT. HE HAD TO ADD A BUTTON UNDER THE STEERING WHEEL AND I WOULD BE TUNING THE KEY TO THE ENGINE TO START I WOULD HAVE TO PUSH THAT BUTTON TO START THE CAR. I WOULD HAVE TO BE REPLACING LIGHT BULBS CONSTANCY FROM THE REAR BACK OF THE SINGLE LIGHT. THE THEFT LOCK SYSTEM WOULD BE TURNING IT SELF ON WHILE I WOULD BE DRIVING. THANKFULLY THERE WAS ACCIDENT BECAUSE OF THAT. BUT I WOULD BE STRUGGLING TO START MY CAR .I HAD TO WAIT SOME COUPLE OF MINUTES TO START THE CAR. THE RECENT INCIDENT THAT OCCUR WAS WHEN MY NEIGHBOR HEARD LIKE SOME FIREWORKS IN OUR SIDE OF OUR HOUSE. HE TOOK A LOOK AND HE SEEN THAT OUR CAR WAS SOME SPARKLING LIGHTS OUT OF THE STEERING WHEEL. THAT WAS AROUND MIDNIGHT WHAT HE SEEN AND HE TOLD US THAT MORNING. AS I WALK TOWARDS THE CAR I COULD SMELL SMOKE AS IF SOMETHING BURN. I WANTED TO START MY CAR BUT WOULDN'T START. SOME ONE CAME TO FIXED IT AND HAD TO REPLACE SOME CABLE FROM THE STEERING WHEEL BECAUSE THAT WAS THAT CAUSE THE SPARKING OF THE FIRE.
NHTSA complaint #10567219 — an unverified report by a vehicle owner.
at 119 milesHighland, CA
EXTERIOR LIGHTING
AS I WAS GOING TO TURN THE SWITCH ON TO TURN ON MY CAR IT DIDN'T WANT TO START. I HAD SOME ONE FIX IT BUT COULD NOT FIND A WAY TO FIX IT. THEY HAD TO ADD A BUTTON UNDER THE STEERING WHEEL TO START THE CAR AS I TURN THE SWITCH ON. THERE WAS COUPLE A OF TIMES WHERE THE CAR WOULD GO ON PASSLOCK BY ITSELF AND WOULDN'T START UNTIL A LONG PERIOD OF WAITING. THE EXTERNAL HEADLIGHTS BURN CONSTANTLY AND I WOULD BUY NEW BULBS FOR THE BACK LIGHTS. ONE TIME OUR NEIGHBOR SAID HE HEARD NOISE LIKE FIREWORKS ON OUR PROPERTY AND HE SAID THAT HE SEEN OUR CAR WAS SPARKING LIGHT OUT OF THE STEERING WHEEL. THAT MORNING OF THAT DAY HE TOLD US AND AS WE WERE CHECKING THE CAR I COULD SMELL SOMETHING BURNED. AS A RESULT OF THAT THE CAR DIDN'T WANT TO START . THE AUTO REPAIR PEOPLE HAD TO COME TO OUR HOUSE TO FIGURE OUT WHAT WAS WRONG WITH IT. THEY HAD TOLD ME THAT SOME WIRES INSIDE THE STEERING WHEEL HAD BURNED BUT MOSTLY I HAVE BEEN FIXING MORE OF ELECTRICAL SWITCHES AND BURNED WIRES. I APPRECIATE FOR TAKING YOUR TIME TO READ THIS AND I'M LOOKING FORWARD TO HEAR FROM YOU.
NHTSA complaint #10564734 — an unverified report by a vehicle owner.
at 119 milesHighland, CA
ELECTRICAL SYSTEM
AS I WAS GOING TO TURN THE SWITCH ON TO TURN ON MY CAR IT DIDN'T WANT TO START. I HAD SOME ONE FIX IT BUT COULD NOT FIND A WAY TO FIX IT. THEY HAD TO ADD A BUTTON UNDER THE STEERING WHEEL TO START THE CAR AS I TURN THE SWITCH ON. THERE WAS COUPLE A OF TIMES WHERE THE CAR WOULD GO ON PASSLOCK BY ITSELF AND WOULDN'T START UNTIL A LONG PERIOD OF WAITING. THE EXTERNAL HEADLIGHTS BURN CONSTANTLY AND I WOULD BUY NEW BULBS FOR THE BACK LIGHTS. ONE TIME OUR NEIGHBOR SAID HE HEARD NOISE LIKE FIREWORKS ON OUR PROPERTY AND HE SAID THAT HE SEEN OUR CAR WAS SPARKING LIGHT OUT OF THE STEERING WHEEL. THAT MORNING OF THAT DAY HE TOLD US AND AS WE WERE CHECKING THE CAR I COULD SMELL SOMETHING BURNED. AS A RESULT OF THAT THE CAR DIDN'T WANT TO START . THE AUTO REPAIR PEOPLE HAD TO COME TO OUR HOUSE TO FIGURE OUT WHAT WAS WRONG WITH IT. THEY HAD TOLD ME THAT SOME WIRES INSIDE THE STEERING WHEEL HAD BURNED BUT MOSTLY I HAVE BEEN FIXING MORE OF ELECTRICAL SWITCHES AND BURNED WIRES. I APPRECIATE FOR TAKING YOUR TIME TO READ THIS AND I'M LOOKING FORWARD TO HEAR FROM YOU.
NHTSA complaint #10564734 — an unverified report by a vehicle owner.
at 119 milesHighland, CA
ENGINE
AS I WAS GOING TO TURN THE SWITCH ON TO TURN ON MY CAR IT DIDN'T WANT TO START. I HAD SOME ONE FIX IT BUT COULD NOT FIND A WAY TO FIX IT. THEY HAD TO ADD A BUTTON UNDER THE STEERING WHEEL TO START THE CAR AS I TURN THE SWITCH ON. THERE WAS COUPLE A OF TIMES WHERE THE CAR WOULD GO ON PASSLOCK BY ITSELF AND WOULDN'T START UNTIL A LONG PERIOD OF WAITING. THE EXTERNAL HEADLIGHTS BURN CONSTANTLY AND I WOULD BUY NEW BULBS FOR THE BACK LIGHTS. ONE TIME OUR NEIGHBOR SAID HE HEARD NOISE LIKE FIREWORKS ON OUR PROPERTY AND HE SAID THAT HE SEEN OUR CAR WAS SPARKING LIGHT OUT OF THE STEERING WHEEL. THAT MORNING OF THAT DAY HE TOLD US AND AS WE WERE CHECKING THE CAR I COULD SMELL SOMETHING BURNED. AS A RESULT OF THAT THE CAR DIDN'T WANT TO START . THE AUTO REPAIR PEOPLE HAD TO COME TO OUR HOUSE TO FIGURE OUT WHAT WAS WRONG WITH IT. THEY HAD TOLD ME THAT SOME WIRES INSIDE THE STEERING WHEEL HAD BURNED BUT MOSTLY I HAVE BEEN FIXING MORE OF ELECTRICAL SWITCHES AND BURNED WIRES. I APPRECIATE FOR TAKING YOUR TIME TO READ THIS AND I'M LOOKING FORWARD TO HEAR FROM YOU.
NHTSA complaint #10564734 — an unverified report by a vehicle owner.
at 120,000 milesNorth Andover, MA
STRUCTURE:FRAME AND MEMBERS
TL* THE CONTACT OWNS A 1997 CHEVROLET CAVALIER. THE CONTACT STATED THAT WHILE HAVING THE VEHICLE INSPECTED, THE MECHANIC STATED THE PASSENGER AND DRIVER SIDE OF THE FRAME WAS COMPLETELY RUSTED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
NHTSA complaint #10521905 — an unverified report by a vehicle owner.