94 of the
12,688 complaints filed about the Chevrolet Equinox
are about the equipment —
1% of everything owners reported.
The worst model year for it is 2006.
The contact owns a 2025 Chevrolet Equinox. The contact stated that the vehicle's GPS monitoring system had failed to operate as needed. The vehicle was taken to the dealer on multiple occasions where the contact was informed that a software update was performed on the vehicle; however, each software update failed to correct the failure. The dealer was notified of the continued failure and informed the contact that the part to repair the vehicle was on backorder with no certain timeframe as to when the part may become available. The contact stated that he and his wife are elderly and rely on the GPS monitoring system for both traveling and unexpected medical emergencies. The manufacturer was also notified of the failure where they gave the contact the same information as the dealer and was given a case number. The vehicle was not repaired. The failure mileage was approximately 22,000.
NHTSA complaint #11736534 — an unverified report by a vehicle owner.
2021 CHEVROLET EQUINOX. CONSUMER STATED THAT THEIR VEHICLE PULLS TO THE LEFT WITH THE SLIGHTEST RELEASE OF THE STEEING WHEEL. THE CONSUMER STATED THE VEHICLE WAS REPAIRED. THE CONSUMER REQUESTED TO COMPENSATED FOR THE INCONVIENCE.
NHTSA complaint #11482212 — an unverified report by a vehicle owner.
The contact owns a 2019 Chevrolet Equinox. The contact stated while driving 70 MPH on adaptive cruise control, the brakes applied independently. The contact stated no warning light was illuminated. The contact stated he continued driving to his destination. The contact took the vehicle to the local dealer however, the mechanic was unable to determine the cause for the failure. The contact stated he continued to experience the failure. The contact took the vehicle back to the local dealer however, the vehicle was not diagnosed. The contact stated that he continued to experience failure for over 2 years. The contact took the vehicle to a second local dealer, Cantin Chevrolet (623 Union Ave, Laconia, NH 03246: (603) 524-0770) and made the dealer aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 10,000.
NHTSA complaint #11430604 — an unverified report by a vehicle owner.
2019 CHEVROLET EQUINOX. CONSUMER WRITES IN REGARDS TO RADIO MALFUNCTION. *LD THE CONSUMER STATED THE RADIO POWERS ON AUTOMATICALLY WHEN STARTING THE VEHICLE, AFTER BEING POWERED OFF. THE RADIO WAS REPLACED THE FAILURE PERSISTED.
NHTSA complaint #11312311 — an unverified report by a vehicle owner.
S10 APPROPRIATE HANDLING COPY OF A LETTER TO GENERAL MOTORS CHAIRMAN AND CHIEF EXECUTIVE OFFICER MARY T BARA EXPRESSING DISSATISFACTION WITH HIS CURRENT CHEVROLET VEHICLES. *LD THE CONSUMER STATED THE AIR CONDITIONER EVAPORATOR FAILED AT 54,356 MILES. THE VEHICLE WAS REPAIRED.
NHTSA complaint #11011068 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2006 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE HEATING, VENTILATION, AND AIR CONDITIONING SYSTEM WERE NOT OPERATING PROPERLY. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN STATED THAT THE FAILURE WAS KNOWN BY THE MANUFACTURER WHO DIAGNOSED THAT THE BLOWER MOTOR SPEED AND MODE SELECTION CONTINUED TO FUNCTION; HOWEVER, THE HEATER WOULD NOT BE AVAILABLE. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER STATED THAT THE MILEAGE SURPASSED THE ACCEPTED MILEAGE FOR CUSTOMER SATISFACTION CAMPAIGN NUMBER: 10044379-4513(EQUIPMENT/VISIBILITY); THEREFORE, THE CONTACT COULD NOT BE ASSISTED. THE APPROXIMATE FAILURE MILEAGE WAS 124,000. THE VIN WAS UNAVAILABLE.
NHTSA complaint #10732873 — an unverified report by a vehicle owner.
2010 CHEVROLET EQUINOX. CONSUMER WRITES IN REGARDS TO FUEL CONTROL SYSTEM RECALL NOTICE AND SEVERAL VEHICLE ISSUES. *SMD THE CONSUMER STATED A WARNING LIGHT ILLUMINATED. THE DEALER REPROGRAMMED A MODULE. THE SECOND TIME THE CONSUMER RETURNED TO THE DEALER, THE TIMING CHAIN WAS REPLACED. ALSO, THE ENGINE WAS NOISY. IN SEPTEMBER 2014, THE CONSUMER RECEIVED A LETTER ABOUT EXCESSIVE OIL CONSUMPTION. IN NOVEMBER 2014, THE CONSUMER RECEIVED A LETTER ABOUT THE POSSIBILITY OF THE STEERING LOCKING UP. THE CONDENSER HAD A SMALL PIN HOLE, THAT CAUSED FLUID TO LEAK OUT. THE COMPRESSOR WAS REPLACED.
NHTSA complaint #10721941 — an unverified report by a vehicle owner.
COLLISION ALERT SYSTEM FLASHES RED AND THE EQUINOX BRAKES GRAB ON AND OFF, SOMETIMES ONCE AND SOMETIMES SEVERAL TIMES FOR NO APPARENT REASON - DISTANCE FROM OTHER VEHICLES AHEAD IS MORE THAN ADEQUATE, SPEED IS MODERATE, NO APPROACHING CARS. IT SEEM THAT THE SYSTEM TAPS THE BRAKES AND THEN RELEASES . THIS HAS HAPPENED 5 TO 6 TIMES EVEN WHEN NO VEHICLES ARE IN FRONT AND THE DRIVING CONDITIONS ARE NORMAL - ROADS CLEAR AND DRY, SOME OVERCAST, NO CARS APPROACHING FROM THE OTHER LANE. THE DEALER IS AT A LOSS AS TO WHAT IS CAUSING THIS.
NHTSA complaint #10691852 — an unverified report by a vehicle owner.
BEEN HAVING OFF AND ON PROBLEMS WITH DRIVER SIDE AIR BAG COMING ON AND OFF. IT WILL APPEAR FOR MAYBE A WEEK THEN GO OFF TOTALLY FOR MONTHS. I TOOK IT IN TO THE DEALER WHERE I BOUGHT AND THEY RAN A TEST AND SAID IT WOULD BE OVER 400.00 TO FIX. NOT SURE WHAT TO DO AS THIS IS JUST ONCE IN AWHILE SERVICE AIRBAG! HAS THERE BEEN ANY OTHER PROBLEMS WITH THIS MAKE AND MODEL.? NOT SURE WHAT TO DO. HATE SPENDING ALL THIS MONEY IF IT IS JUST A FLUKE. THANK YOU FOR YOUR HELP ON THIS MATTER.
NHTSA complaint #10663326 — an unverified report by a vehicle owner.
A LITTLE OVER A MONTH AGO, I BEGAN EXPERIENCING AN ISSUE WITH MY 2006 CHEVY EQUINOX. THE HEAT STOPPED WORKING. THE FAN WOULD WORK AND BLOW AIR - BUT NO HEAT. I TOOK MY VEHICLE TO A GM DEALERSHIP TO HAVE THEM LOOK AT THE ISSUE. IMMEDIATELY UPON TELLING THEM THE SYMPTOMS, THEY DIAGNOSED MY VEHICLE WITHOUT EVEN LOOKING AT IT. THE SERVICE REP TOLD ME THAT IT WAS "KNOWN ISSUE" WITH THE EQUINOX, THAT ALMOST 4 OUT OF 5 VEHICLES OF THAT MAKE/MODEL/YEAR HAVE THE SAME PROBLEM. HE TOLD ME THE GOOD NEWS WAS THAT THE PART TO FIX IT WAS ONLY $65, BUT THE BAD NEWS WAS THAT THE LABOR WAS $1000. I WAS TOLD THAT THE HINGE ON THE TEMPERATURE BLEND DOOR" WAS BROKEN AT THE ACTUATOR AND THAT THE ENTIRE DASH ASSEMBLY WOULD HAVE TO BE REMOVED TO GET TO THE BROKEN PART. I TOOK MY VEHICLE TO ANOTHER DEALERSHIP AND HAD ALMOST THE SAME ANSWER - ALTHOUGH, TO THEIR CREDIT, THEY DID ACTUALLY LOOK AT THE VEHICLE BEFORE DIAGNOSING IT. BOTH OF THESE GM/CHEVY DEALERSHIPS SHOOK THEIR HEADS AND ALMOST LAUGHED AT ME - SAYING THAT IT WAS A "KNOWN ISSUE". I DECIDED THAT I SHOULDN'T HAVE TO PAY $1000 TO FIX A "KNOWN ISSUE", SO I CALLED CHEVY CUSTOMER SERVICE. KEEP IN MIND THAT MY VEHICLE IS SITTING AT THE DEALERSHIP DURING ALL THIS. AFTER MORE THAN A WEEK, CHEVY TELLS ME THAT MY WARRANTY EXPIRED (I WAS 20K MILES OVER THE WARRANTY) AND THAT THERE IS NOTHING THEY CAN DO ABOUT IT. THEY CONVINCE THE DEALERSHIP TO KNOCK 10% OFF MY BILL. GEE... THANKS.
NHTSA complaint #10658779 — an unverified report by a vehicle owner.
IN JULY OF THIS YEAR, IT WAS A 100 DEGREE DAY IN CHARLESTON, AND MY WIFE HAD OUR 2 YEARS OLD DAUGHTER IN HER CAR SEAT. MY WIFE HAD THE AIRCONDITIONING ON, AND THE CAR RUNNING, AND SHE CHECKED THE MAIL, FOR SOME REASON, THE LOCKS ON THE DOORS ENGAGED, AND MY DAUGHTER WAS LOCKED IN THE CAR. I IMMEDIATELY CALLED THE DEALER, AND I BROUGHT THE CAR IN FOR SERVICE. THEY HAD MY VEHICLE FOR OVER A WEEK. THEY RETURNED THE VEHICLE TO ME AND INFORMED ME THAT THEY HAD REDONE ALL THE WIRING AND THAT IT SHOULD ALL BE FIXED, AND IT WOULDN'T HAPPEN AGAIN. THEN AS FATE WOULD HAVE IT, OUR REAR VIEW CAMERA STARTED GOING IN AND OUT RANDOMLY, BUT WE DIDN'T THINK ANYTHING OF IT, THEN SURE ENOUGH, ONCE AGAIN IN SEPTEMBER, I HAD MY DAUGHTER OUT TO LUNCH, I PLACED HER IN HER SEAT, STRAPPED HER IN, AND LAID THE KEYS DOWN NEXT TO HER, THE DOORS WERE ALL UNLOCKED, I CLOSED THE BACK DOOR, WENT TO OPEN THE FRONT DOOR, AND THE LOCKS ENGAGED ONCE AGAIN. THIS TIME THE AC WAS NOT RUNNING. MY WIFE HAD A KEY BUT WAS ABOUT 45 MIN AWAY. THIS TIME, THE BABY WAS IN THERE FOR OVER HALF AN HOUR, AND WAS A HYSTERICAL MESS. I IMMEDIATELY CALLED THE DEALER AGAIN, OBVIOUSLY MUCH MORE UPSET THIS TIME, AND ASKED THEM TO EXPLAIN WHAT WAS GOING ON. THEY HAD NO ANSWER AND ASKED ME TO BRING IT IN AGAIN. I BROUGHT THE VEHICLE IN, THEY HAD IT FOR OVER 2 WEEKS AND INFORMED ME THAT THEY HAD RESET EVERYTHING TO FACTORY SPECS, AND GIVEN ME 2 NEW KEY FOBS, AS THEY THOUGHT THE FOBS MAY HAVE BEEN CAUSING THE ISSUE. I GOT THE CAR BACK AND WITHIN AN HOUR, OF GETTING THE CAR BACK, THE CAMERA WENT OUT ON THE DASHBOARD.I CALLED THE SALES MANAGER AGAIN, AND HE CAME AND PICKED THE VEHICLE UP. THE ONLY THING WE HAVE BEEN TOLD AND I QUOTE IS "WE ARE CHASING A GREMLIN IN THE WIRING SYSTEM", THEY CANT FIGURE OUT WHAT IT IS, THEY WANT TO PUT ME IN A NEW 2015. GM CORPORATE CANNOT OFFER ANY RESOLUTION OUTSIDE OF A NEW KEY FOB.
NHTSA complaint #10658803 — an unverified report by a vehicle owner.
CAR BATTERY CONSTANT DRAINS, CAR WONT START UPON HOT/COLD WEATHER...BCM MIGHT BE THE CAUSE-BODY CONTROL MODULE COMPUTER, CAR CUTS OFF WHILE DRIVING, HAS STALLED, NOCKING SOUND WHEN AC/HEATER IS ON ,BURNING SMELL.BATTERY REPLACED AND NOT THE PROBLEM, ALT ALSO CHECKED AND IS WORKING GOOD. HAVE TO CONSTANTLY CHARGE THE BATTERY TO CHARGE THE COMPUTER TO GET THE CAR TO START.
NHTSA complaint #10650582 — an unverified report by a vehicle owner.
FIRST TIME OWNER OF THIS VEHICLE. THE END OF JUNE, 2014 BEGAN NOTICING THAT THE GPS WOULD NOT SAVE DESTINATIONS WHEN TRAVELING, WOULD HAVE TO REENTER ADDRESS ANYTIME THE IGNITION WAS TURNED OFF AND BACK ON. SHORTLY AFTER THIS, THE CLOCK STOPPED WORKING, WHEN THE TIME WAS CORRECTED, IF WOULD RESET AFTER IGNITION WAS TURNED OFF AND BACK ON TO THE INCORRECT TIME. THE BLUETOOTH ALSO BEGAN RANDOMLY DISCONNECTING AND WOULD NOT CONNECT ANYMORE. SEPT. 24TH, THE VEHICLE WAS BROUGHT TO DEALERSHIP WHERE PURCHASED TO SEE WHAT WAS WRONG. OWNER WAS TOLD THE ENTIRE NAVIGATION SYSTEM WOULD HAVE TO BE REPLACED, FOR QUOTED $1300. OWNER NOT SATISFIED, WAS TOLD THAT IT WAS A DEFECT FROM THE MANUFACTURER, AND THAT THERE WAS BAD WIRING. OWNER FEELS THAT GM SHOULD COVER THE DEFECTIVE PART. IF BAD WIRING EXISTS, THIS COULD BE A SAFETY HAZARD. OWNER ALSO FOUND SERVICE BULLETIN PI-0285-D, WHICH WAS CONSISTENT WITH THE PROBLEMS THAT HAD BEEN OCCURRING. DUE TO THE FACT THAT THE OWNER DID NOT PURCHASE AN EXTENDED WARRANTY, GM WILL ONLY COVER A PERCENTAGE OF THE COST TO REPLACE THE DEFECTIVE PART.
NHTSA complaint #10644318 — an unverified report by a vehicle owner.
FIRST TIME OWNER OF THIS VEHICLE. THE END OF JUNE, 2014 BEGAN NOTICING THAT THE GPS WOULD NOT SAVE DESTINATIONS WHEN TRAVELING, WOULD HAVE TO REENTER ADDRESS ANYTIME THE IGNITION WAS TURNED OFF AND BACK ON. SHORTLY AFTER THIS, THE CLOCK STOPPED WORKING, WHEN THE TIME WAS CORRECTED, IF WOULD RESET AFTER IGNITION WAS TURNED OFF AND BACK ON TO THE INCORRECT TIME. THE BLUETOOTH ALSO BEGAN RANDOMLY DISCONNECTING AND WOULD NOT CONNECT ANYMORE. SEPT. 24TH, THE VEHICLE WAS BROUGHT TO DEALERSHIP WHERE PURCHASED TO SEE WHAT WAS WRONG. OWNER WAS TOLD THE ENTIRE NAVIGATION SYSTEM WOULD HAVE TO BE REPLACED, FOR QUOTED $1300. OWNER NOT SATISFIED, WAS TOLD THAT IT WAS A DEFECT FROM THE MANUFACTURER, AND THAT THERE WAS BAD WIRING. OWNER FEELS THAT GM SHOULD COVER THE DEFECTIVE PART. IF BAD WIRING EXISTS, THIS COULD BE A SAFETY HAZARD. OWNER ALSO FOUND SERVICE BULLETIN PI-0285-D, WHICH WAS CONSISTENT WITH THE PROBLEMS THAT HAD BEEN OCCURRING. DUE TO THE FACT THAT THE OWNER DID NOT PURCHASE AN EXTENDED WARRANTY, GM WILL ONLY COVER A PERCENTAGE OF THE COST TO REPLACE THE DEFECTIVE PART.
NHTSA complaint #10644318 — an unverified report by a vehicle owner.
WHEN TURNING OFF THE VEHICLE THE KEY WILL NOT RELEASE FROM THE IGNITION AND CAN NOT BE REMOVED. AFTER ABOUT 30 SECONDS YOU CAN HEAR A CLICK AND THEN THE KEY WILL RELEASE AND CAN BE REMOVED, BUT UNTIL YOU HEAR THE CLICK IT CAN NOT BE REMOVED FROM THE IGNITION.
NHTSA complaint #10595729 — an unverified report by a vehicle owner.