788 of the 12,765 complaints filed about the Chevrolet Equinox are about the other systems — 100% of everything owners reported. The worst model year for it is 2013.
788
Complaints
100%
Share of all complaints
25
Crashes
11
Fires
UNKNOWN OR OTHER
When you accelerate from a stop, the car wobbles and shimmy’s until you reach about 15mph and then it stops and drives normally.
NHTSA complaint #11762353 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
At approximately 5pm EST, my wife stopped the EV vehicle after backing out of the garage and put the vehicle in park. After exiting the driver's seat, she was outside the open driver's door, had both feet on the ground and cleared the door enough that she was preparing to close it, when the vehicle began moving with no one in the driver's seat. The vehicle traveled down our inclined driveway, across the street and striking my neighbor's house. A [XXX] neighboring child was in the vehicle's path. My wife believed the vehicle would strike the child and screamed for her to move. The child moved clear before the vehicle reached her, and no contact occurred. The vehicle stopped when it hit the left side of the neighbor’s garage causing damage to the stone siding and framing of the garage. The vehicle then started to move forward over the lawn and into the street. At some point after it started moving forward the neighbor, an adult male, was attempted to stop the vehicle physically but was unable to. I came out of the house and saw what was going on and was able to help stop the vehicle, entered it and apply the brakes. My wife also tried to enter the vehicle to stop it during these events causing her to get ran over, substantial scraps, bruising and other injuries. We are reporting unintended movement after driver exit and request investigation of park engagement, the shift-by-wire system, electric parking brake, Automatic Vehicle Hold/driver-exit functions, reverse automatic braking and propulsion/brake controls. 2 GM EV Concierge agents separately were unable to retrieve remote diagnostic information. The vehicle was towed to [XXX] in [XXX] with very specific instructions. I opened a case with GM EV Concierge and they escalated it to "the executive team". Despite multiple calls and emails the executive team has not reached out. The case was even closed once and I had it reopened. I opened ticket # XXX but can't find it so I'm opening this one. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA),
NHTSA complaint #11762083 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
On XXX, at approximately 5pm EST, my wife stopped our 2026 Chevrolet Equinox EV after backing out of the garage and put the vehicle in park. After exiting the driver's seat, she was outside the open driver's door, had both feet on the ground and cleared the door enough that she was preparing to close it, when the vehicle began moving with no one in the driver's seat. The vehicle traveled down our inclined driveway, continued onto neighboring property, and continued through grass. A [XXX] neighboring child was in the vehicle's path. My wife believed the vehicle would strike the child and screamed for her to move. The child moved clear before the vehicle reached her, and no contact occurred. The vehicle stopped when it hit the left side of the neighbor’s garage causing damage to the stone siding and framing of the garage. The vehicle then started to move forward over the lawn and into the street. At some point after it started moving forward the neighbor, an adult male, was attempted to stop the vehicle physically but was unable to. I came out of the house and saw what was going on at this point and was able to help stop the vehicle, entered it and apply the brakes. My wife also tried to enter the vehicle and stop it during these events which ended in substantial scraps, bruising and other injuries. We are reporting unintended movement after driver exit and request investigation of park engagement, the shift-by-wire system, electric parking brake, Automatic Vehicle Hold/driver-exit functions, reverse automatic braking and propulsion/brake controls. Two Chevrolet EV Concierge agents separately were unable to retrieve remote diagnostic information. The vehicle is currently at my house and has only been driven to secure it in the garage since the incident. Opened a case with GM EV Concierge and they escalated it to "the executive team". It should be towed to a dealer today. Police report submitted but I do not current know the report number. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5
NHTSA complaint #11761249 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
Had problewith the gas pedal being to close to the brake pedal found later from the head mechanic after we had a problem with it. He taught us this problem with big people and big feet their shoe catching on the brake pedal which causes your foot to hold down the gas pedal. We should have been told about this when we brought car
NHTSA complaint #11760739 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
The power liftgate on my 2019 Chevrolet Equinox experienced a sudden mechanical failure without warning. I pushed the automatic liftgate button and the liftgate raised normally. Once raised, the upper mounting bolt securing the power liftgate actuator severed. The actuator broke loose, struck the rear taillight assembly and pushed it outward approximately one inch, and the liftgate came crashing down without warning. My [XXX] grandson was approaching the rear of the vehicle to retrieve his golf clubs. Fortunately, he had not yet reached the area beneath the liftgate when it fell. Had he or another person been standing beneath it, I believe the sudden uncontrolled closing of the liftgate could have caused serious injury. The failure was confirmed during repair by an independent mechanic who is a former GM mechanic. He had considerable difficulty extracting the severed mounting bolt and repaired the actuator/bolt failure at a cost of approximately $400. The mechanic retained the failed parts, including the severed bolt, and they are available for inspection upon request. The actuator also displaced the rear taillight assembly. The mechanic attempted to reseat it, but the taillight still does not sit flush with the vehicle, so damage resulting from the incident remains. The vehicle and failed components have not been inspected by GM, police, or an insurance representative. I reported the incident to General Motors and received a GM case number. GM declined reimbursement because the repair was performed outside a GM dealership. There were no warning lamps, warning messages, or other symptoms that I noticed before the failure. The liftgate appeared to operate normally until the sudden failure.I reported the incident to GM under case #XXX and requested the case be reopened because the taillight remains displaced and does not sit flush. The failed parts, including the severed bolt, were retained by my mechanic and are available for inspection. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA),
NHTSA complaint #11760553 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
In my chevy equinox 2018 my vacuum pump and brake booster failed when I was driving and I could not brake. I slid into the gravel side of the road on the 138, luckily there were not alot of traffic at the time cause I would have caused a major accident. Never had any braking issue till now. Now this is a major financial hardship on me to fix this issue that should have not happened if it got recalled to fix this issue on this certain model. No lights, no indicator lights or anything came on either which was scary. And I have no problems or any other issues with the equinox. It just failed all of a sudden.
NHTSA complaint #11759470 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
Vacuum pump, brake asst light. And more unknown because it is still under repair.
NHTSA complaint #11758953 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
The ongoing issues with my 2023 Chevrolet Equinox, VIN [XXX], which I have brought to your dealership multiple times for the same unresolved problem. I was told three separate times that the engine light was fixed. I checked the vehicle today, and the engine light is still on. I was misled three times. Since purchasing this vehicle, I have not been able to drive it. Instead, I have spent the last four weeks repeatedly picking up and dropping off the car at your dealership. The vehicle has spent more time in your service department than with me. This has caused significant loss of time, money, and peace of mind. You have wasted my time, energy, and resources, and your team has already put 95 miles on my vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11758877 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
While driving on the interstate, the moonroof glass began opening without any input from the moonroof controls. The power sunshade was still closed at the time. I opened the sunshade manually so it would not interfere with the glass. After the glass opened, I was unable to get it to remain fully closed. When I was able to close the glass, it would reopen on its own several more times. I also heard a clicking sound during the repeated opening and closing. After this occurred, the power sunshade also stopped operating correctly. It would open fully, but when closing, it would stop approximately halfway and leave the front portion of the moonroof uncovered. It would not close completely. There were no warning lights or other dashboard indications during the incident. The only way I was eventually able to get both the moonroof glass and the sunshade to close completely was to leave the vehicle turned off for approximately two hours and then perform the moonroof reset/initialization procedure. After the reset, both the glass and sunshade returned to normal operation. The most concerning part of the incident was that the moonroof glass opened by itself while the vehicle was being driven, without anyone touching the controls.
NHTSA complaint #11758041 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
The car had a engine code of P171d my safety and others was put at risk because of the vehicle malfunction while not able to drive after the light turn green or keeping maintaining a searching speed. The engine code was confirm at the dealership while getting serviced. The engine light up here, two days before going to the dealership to get it serviced.
NHTSA complaint #11757428 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
I bought the 2020 equinox May the 9th 2026 the dealership concealed a lot of things going on this vehicle and I complain to them two days after purchase he told me I was stuck with it in the meanwhile as I drive the vehicle I have had repairs done but it's something going on with the acceleration it accelerates on its own sometimes and slow to pick up speed. The steering seems to get away from me at times that makes me feel like I'm going to lose control when driving. I have almost had a couple of accidents since then so what really worries me is the steering problems which I just had a little alignment done today July 15th 2026 and the accelerating from time to time went backing up or pulling off. I do feel like the safety of others can be at risk for should I say my safety is that risk at times so I am extremely cautious when I'm driving. No I have not had really anyone to look at I have been having a car looked at for many issues but that issue I am still trying to get in to see a mechanic that I'm used to dealing with but he's been backed up. No there are no lights of any such but when I purchased it the sensors in the tires and I've had that replaced and I've noticed this situation with the acceleration when I bought the vehicle and the slow speed pick up when driving.
NHTSA complaint #11750722 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
: "I live in my car. The 2016 Equinox 2.4L burned all its oil in 2 weeks with no leaks, failed to give a dashboard warning, and the engine is now knocking, threatening to leave me unsheltered." This ties my vehicle's specific failure to the federal database for future legal payouts.
NHTSA complaint #11750405 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
The interior trim has many problems affecting safety. 1. Plastic chrome trim reflects blinding sun in my eyes. 2. Dash finish reflects severely onto the windshield, cannot see clearly. These are extreme safety issues. I believe GM should provide fix kits in a recall before someone is killed. And required design standards for this. Note: the camera lessens the glare in the attached pictures
NHTSA complaint #11748606 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
The sunroof opens and closes without driver input. It initially occurred at startup but now also while driving (safety/security risk) . The sunroof switch has currently been unresponsive since 2025 . The issue is intermittent and has occurred multiple times. I have a pending diagnostic appointment and an open chevrolet customer assistance case. **My 2020 Equinox has approximately 55,000 - 60,000 miles on it and I'm also not certain if I have any warranty left that will cover the cost for this issue. Thank you in advance for your assistance with this matter.
NHTSA complaint #11747496 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
My telematics module for onstar is draining power from the car's battery which has been not allowing me to start after I turn it off without having to jumpstart it. Also when I do jump start it, the cruise control don't work and service messages pop up on my HUD. The dealership said it's undrivable due to safety concerns and the part is backordered for an unknown ETA.
NHTSA complaint #11745373 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
2024 Chevrolet Equinox EV. Beginning approximately two infotainment software updates ago, the vehicle's Bluetooth system repeatedly drops the connection to my paired iPhone, and the contact-sync feature stopped functioning entirely. The problem did not exist when the vehicle was new and started only after a vehicle software update, indicating a software-introduced defect rather than a phone fault. I have reset the infotainment system and performed a full delete-and-re-pair on both the phone and the vehicle; the dropouts and contact-sync failure persist. Because the system no longer reliably supports hands-free calling, I am unable to consistently place or receive calls without handling the phone directly while driving, which I consider a driver-distraction safety concern. No warning was issued and I am not aware of a recall or software fix addressing this.
NHTSA complaint #11745063 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
I was driving and the brake vacuum pump failed and the metal shards went up into the engine. The service light went on as they failed and I lost the ability to brake. Yes, we still have the part and the shards that came out of the engine, but there are still pieces in the engine. my safety was at risk and everyone else's on the road because I had no brakes and was driving 45 mph. The vehicle has not been looked at yet by any professional because so far no mechanic will touch it.
NHTSA complaint #11744682 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
Driving towards direct light/sunlight is damn near impossible with this vehicle die to the extreme amount of glare from the dashboard. It makes me worried especially now that summer is approaching, feels like it can be catastrophic. Rear brake assist is horrible on more than one occasion the car will stop as if it has just been hit by a semi. Leaving the vehicle unable to proceed in reverse(one has to shift to drive or put in park before continuing to reverse). This is not only a nuisance but can lead to an accident especially during the mad rush of drop off at the elementary.
NHTSA complaint #11743805 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
started with a broken key, the security system passlock lll+ left me stranded in winter. I got it working temporarily after finding the other part of the key. put it in ignition and then the other half to get it started but didn't always start. apparently this is common on Chevy vehicles.
NHTSA complaint #11743565 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
The vehicle was taken to College Chevrolet for body work. . When the vehicle was at the body shop, the shop informed me that a turbo light was on but I am unsure when it appeared because it wasn't on when I took it to the dealer. The brake assist light was on; I noticed this about May 20, 2026. I parked the vehicle. The vehicle was driven to the body shop on June 1. The body work was completed on June 9 and the vehicle was at my residence. My Ex-husband and son were coming to pick me up at the car rental. The car caught on fire. My son & Ex-husband could have died in that car. The vehicle is available for inspection. The vehicle hasn't been examined by anyone at this time. An insurance claim in in process.
NHTSA complaint #11743540 — an unverified report by a vehicle owner.