FUEL/PROPULSION SYSTEM
Fuel pump power control module
NHTSA complaint #11764166 — an unverified report by a vehicle owner.
1,064 of the 12,765 complaints filed about the Chevrolet Equinox are about the fuel system — 100% of everything owners reported. The worst model year for it is 2007.
1,064
Complaints
100%
Share of all complaints
18
Crashes
13
Fires
FUEL/PROPULSION SYSTEM
Fuel pump power control module
NHTSA complaint #11764166 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
I've been having issues since the beginning of 2026. It's saying my car has no recalls but I've found that is does on a part that's been complained about by others. I've had the car repaired multiple times updating the fuel injectors and spark plugs but still the same error codes. Yet and still the check engine light continues to come on. So I looked and found out it maybe the fuel pump after all . I'm constantly refueling at least 3 times a week and also the errors come up inside the chevrolet app as well. This has been frustrating to say the least I hope the dealership repairs this issue without me having to take it back for more repairs.
NHTSA complaint #11763928 — an unverified report by a vehicle owner.
FUEL SYSTEM, GASOLINE
The contact owns a 2022 Chevrolet Equinox. The contact stated that while driving approximately 40 MPH and making a sharp right turn, the vehicle lost automotive power and stalled in the middle of the road. The vehicle failed to restart, and a tow truck was called to the scene. The vehicle was later towed to the local dealer, and the vehicle was diagnosed and determined that the fuel pump pressure control module and coolant hoses had failed and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not contacted. The failure mileage was 12,300.
NHTSA complaint #11763285 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
**NHTSA Complaint Summary: 2023 Chevrolet Equinox Warranty & Safety Failure** * **First Stall & Initial Negligence:** After a factory engine replacement, the vehicle suffered a fuel system failure. Castle Rock Chevrolet falsely claimed it was repaired, leading to a catastrophic stall on a high-speed highway with raw gasoline and burning plastic odors. * **Second Stall & False Diagnosis:** Following a tow, the dealership cleared the car, claiming "no errors". Within 24 hours, it stalled again in live traffic. Castle Rock then refused emergency warranty service and hung up on you. * **Critical Safety Hazard:** The vehicle experiences a severe electrical voltage drop (triggering **"Engine Power Is Reduced"** and **"Battery Saver Active"** warnings). This causes a sudden, dangerous **loss of Electric Power Steering (steering locks up)** and **fuel injection failure** while driving in traffic, creating an extreme crash risk. This recurring hazard stems from improperly reassembled or melted wiring harnesses following dealership repairs.
NHTSA complaint #11762541 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
The fuel pump quit while driving, fortunately we were not on as interstate highway. I was able to coast to the side of the road and call for tow. If this occurred on an interstate highway it could have been very dangerous. The dealer repaired the vehicle under a warranty. The fuel pump and control module were replaced.
NHTSA complaint #11762498 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
While driving, the car began stalling, and the info window said to shift to "neutral" and restart the vehicle. Attempted this, and the car just stopped in the middle of the street, unable to move it to the side. The info window started saying "no fuel" and I was unable to restart the car to move it off the street. Had to call my local mechanic since there is no Chevy dealership in my area. The car was towed to the shop, and diagnosed with the "Fuel pump power control module" failure. The part was replaced, and the mechanic was still unable to get the car to register fuel in the gas tank. They took it to the closest dealership, and the dealership also was unable to clear the codes and sync it. At this point, the mechanic put the old part back on, and the car still wouldn't start. The mechanic ordered yet another fuel pump power control module, and this time the car would sync and register the gas in the car. As of today, the car is running. (Unable to upload a copy of the bill at this time due to tech issues with your website. I can provide this when your website is working again)
NHTSA complaint #11761077 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
Earlier that morning the cluster displayed "Service Power Steering - Drive With Care" at 12,925 miles. I photographed it at a traffic light. The vehicle drove normally on that leg, steering assist was not lost, and I dismissed the notification, which cleared. I parked. On restarting a short time later, the vehicle went into failure mode. While driving on surface streets it lost power steering assistance three separate times in about eight minutes. The first was mid-turn: the wheel became substantially harder to turn and required significantly increased force to complete the corner. The second was on a main road. The third was as I turned into a dealership lot. Between those events, on two separate occasions, the vehicle continued propelling itself forward with my foot off the accelerator. It did not coast or decelerate as normal when I lifted off. Multiple warnings illuminated across the cluster and stayed lit. I photographed and recorded video showing "Service High Voltage System" and "Service ESC" at 12,942 miles. I judged the vehicle unsafe and drove directly to the nearest dealership, about eight minutes away, and surrendered it. I was on surface streets with traffic, cyclists and pedestrians. Loss of steering mid-turn plus a vehicle that would not stop propelling itself put me and others at risk. At highway speed, or with passengers, I do not believe I could have maintained control. The dealership confirmed the failure and reported an initial diagnosis of a burned out drive motor power distribution control module. Teardown is pending. The vehicle remains out of service and is available for inspection. The three losses of steering assistance remain unexplained. My understanding is that electric power steering is separate from the failed propulsion module, and the steering warning appeared before the module failure. UNKNOWN whether these were related or separate concurrent failures. Manufacturer has not inspected. No crash, no injuries, no police report.
NHTSA complaint #11761081 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
While accelerating in traffic, the car suddenly lost engine power. (Stalled). After several tries to restart, the vehicle had to be towed to the dealership for repair. The fuel pump control module was replaced.
NHTSA complaint #11760567 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
Wheat attempting to enter 40mph traffic from a side street stop sign the Equinox did not accelerate and the engine stopped. There was no warning of a problem. The car would not start and I received a message the a p129f error was detected and it was a critical error. It also said !fuel management system schedule service now. I also received a text that said "Diagnostic alert: Service the engine and transmission system in your 2024 Equinox immediately." I waited 3 hours for a tow and the car was taken to the local Chevrolet dealership where it was serviced. My grandson was with me at the time. I felt fortunate this did not happen while on the highway, or while pulling into the traffic. The fuel module was replaced. I was assured it was replaced with the newest module and computer updates. I am very concerned this will happen again based on what I have read. The car milage was 17,537 when the failure occurred and was covered under warranty.
NHTSA complaint #11760599 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
I was driving in town at normal speed getting on entrance ramp to XXX in [XXX]. As I made my turn the car engine stopped working. I pulled over to the side of the ramp. The car would not start. I called a tow truck and had it taken to my mechanic. He diagnosed it as a failed fuel pump module. He also said that this car had been recalled in 2023 and the fuel pump module replaced. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11760398 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
While driving, vehicle lunged forward and engine shut off. Dashboard stated to put in neutral and restart. Pushed automatic start and it clicked for approximately 20 seconds before engine started. Put vehicle in drive and pressed on gas and engine shut off. Put vehicle in park and tried to start again with clicking lasting 20-30 seconds before stopping. Had to have vehicle towed to Chevy Dealership for diagnostic and repair. The fuel pump control module had to be replaced. This was a recall for 2021-2022 Equinox. The VIN did not pull up for this recall and I am asking for reimbursement.
NHTSA complaint #11759261 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
The vehicle is experiencing repeated, sudden engine stalling while driving at speed, creating an immediate risk of a severe traffic collision. In March 2025, the fuel pump failed and was replaced by an independent mechanic, who later had to clear a system clog in August 2025 after a second stall. In August 2026, the dealership replaced the fuel pump under an official NHTSA safety recall. Within days of receiving the vehicle back, the new recall remedy failed, causing the vehicle to stall in traffic again and nearly cause a major accident. The vehicle has suffered four separate fuel-system-related failures/stalls under 87,000 miles. The manufacturer's official recall remedy has failed to resolve the safety hazard, and the vehicle remains entirely unsafe to drive.
NHTSA complaint #11758547 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
The fuel pump of my Chevy equinox failed while I was driving in the middle of a busy highway causing my engine to lose power putting myself and my passengers in danger along with everybody else on the highway because I could not accelerate and I had to push my vehicle off the highway. Shortly after the engine stalled, the display for the fuel went from reading 3/4 of a tank to empty in a matter of a second. When I tried to restart the engine it would not register that there was any fuel in a tank even though it was 3/4 of the way full. This problem has been identified under the recall number 23V-013 but for some reason my VIN number is not included in this recall, even though it's a well-known issue for this year, make and model. Just before the engine stalled the check engine light came on.
NHTSA complaint #11758331 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
My Chevy Equinox failed in the middle of the road and was dead in the middle of traffic, placing myself and others in harm. This is a safety issues and not an emissions issue.
NHTSA complaint #11757603 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
From the very first day of purchase, the vehicle displayed a check‑engine light, which I immediately pointed out to your salesperson. My concerns were dismissed, and I was assured that it was “not a big deal,” despite the fact that the issue was clearly present at the time of sale. Since then, I have spent substantial time and money attempting to resolve the vehicle’s defects. A mechanic spent six hours diagnosing and attempting repairs, yet the vehicle continues to display serious fault codes, including: EVAP System Switching Valve “B” Performance / Stuck Open DC/DC Converter Voltage Sensor “A” Range/Performance
NHTSA complaint #11757291 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
I am reporting a severe mechanical failure involving the fuel pump module on my 2021 Chevrolet Equinox. My vehicle exhibits symptoms that match NHTSA Recall Campaign 23V-013 / GM Campaign N222372310 (Inadequate Fuel Pump Flow). However, when checking my VIN, GM indicates my vehicle is currently excluded from the official recall population. My car hesitates to accelerate on the highway, will randomly sputter when at a constant speed, I have had a checked engine light come on which was cleared after it being inspected but was not fixed. This creates an extreme hazard and risk of my car completely stalling, or the risk of an accident when trying to accelerate on the interstate or just merging with the traffic flow. Given that the symptoms and component failures on my vehicle are identical to those documented in NHTSA Campaign 23V-013, I request that NHTSA investigate an expansion of this recall to include additional 2021 Chevrolet Equinox models. Additionally, I request General Motors cover the cost of diagnosis and repair under safety recall warranty provisions.
NHTSA complaint #11756705 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
I own a 2023 Chevrolet Equinox that is experiencing unexpected loss of power while driving, hard starting, warning lights, and fuel-system-related diagnostic trouble codes. There is an open GM recall/customer satisfaction program related to the fuel system. I contacted General Motors and was given Customer Assistance Case #1069141090. GM advised me that the applicable recall repair needs to be performed. I brought the vehicle to Bomnin Chevrolet West Kendall and explained that the vehicle was losing power unexpectedly while being driven. The dealership acknowledged that it could see the recall but told me that Bomnin reserved the right not to perform the recall repair and directed me to drive the vehicle to another dealership in Miami Lakes. I am concerned about being instructed to continue driving a vehicle that can unexpectedly lose power while in traffic. I am reporting this because I believe the condition presents a potential safety risk and the recall-related issue has not been resolved.
NHTSA complaint #11756537 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
The car stalled and wouldn’t restart while I was in an intersection. No warning on the dashboard until the car stalled. It is currently being serviced at a dealership. Two young men pushed me over off the road. I am in my [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11756356 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
Vehicle stalled losing power at highway speeds a total 7 times. Engine light finally came on stating that it is a P025A fuel pump modulator issue. This is a know issue with the year and model I have, yet my VIN was not covered under the recall. Car is a 2022 Chevy Equinox with 26.2k miles. Has been confirmed with dealer. Power loss at such speeds put my family in dangerous situations each time. Scottsdale dealers would not make it a priority so I had to get it back to Yuma. Dealer is making me responsible for bill due to being out of my bumper to bumper regardless of the low mileage. Urged against goodwill warranty exception and given no loaner vehicle. Had the vehicle towed to local dealership.
NHTSA complaint #11754746 — an unverified report by a vehicle owner.
FUEL/PROPULSION SYSTEM
Our 2023 Equinox needs the high pressure fuel pump replaced after we broke down on the side of the road. Thankfully, we were able to get to a safe location while we waited for a tow truck since our vehicle would no longer accelerate. There is currently a recall (N242450160) for Equinoxes made between 2023-2024 for the exact issue/part replacement ours needs. However, we were not notified of this recall because our VIN number is not currently included in the recall.
NHTSA complaint #11754786 — an unverified report by a vehicle owner.