FaultScore report

2018 Chevrolet Equinox problems

Owners have filed 592 complaints about the 2018 Chevrolet Equinox with NHTSA between 2017 and 2026. The largest single group is the brakes. Across this model's run it ranks 4 of 22 worst.

D

61/100

CleanWorst

Measured against the other years of the Chevrolet Equinox, never against another car.

How this is worked out

The numbers

592

Complaints

33

Crashes reported

7

Fires reported

22

Injuries reported

23,000 mi

Median mileage at failure

Half of reported failures happened before this

56%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

NHTSA overall crash rating

From the agency's own crash tests

8

Safety recalls

5 US, 3 Canadian

1 complaint reports a death.

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 51 vs 50 Severity 55 vs 50 Early failure 96 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 51
Against the median year of the Chevrolet Equinox. 50 means typical for this model; 100 means roughly double.
Severity — 55
10.6% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 96
56% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2018 compares with every other Chevrolet Equinox

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2018 Chevrolet Equinox

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Brakes 134 22.6%

10 crashes, 0 fires · median 64,000 mi

Engine & Cooling 95 16.0%

0 crashes, 2 fires · median 38,299 mi

2 crashes, 0 fires · median 20,074 mi

1 crashes, 1 fires · median 36,955 mi

2 crashes, 1 fires · median 11,290 mi

1 crashes, 2 fires · median 41,200 mi

5 crashes, 0 fires · median 16,305 mi

Median failure at 20,600 miles

1 crashes, 0 fires · median 8,500 mi

Steering 15 2.5%

1 crashes, 0 fires · median 10,000 mi

Airbags 15 2.5%

9 crashes, 1 fires · median 19,000 mi

Wheels 13 2.2%

1 crashes, 0 fires · median 12,000 mi

Median failure at 13,000 miles

Seats 7 1.2%

Median failure at 27,000 miles

Seat Belts 7 1.2%

Median failure at 14,750 miles

Stability & Traction Control 6 1.0%

Median failure at 8,000 miles

Lights 6 1.0%

Median failure at 2,092 miles

Tires 3 0.5%

Median failure at 16,125 miles

Equipment & Accessories 2 0.3%

Exactly what failed

NHTSA files every complaint against a named sub-assembly, not just a system. This is the difference between knowing it was "the engine" and knowing which part of it — the list to hand a mechanic.

Body 16 35.6%
Automatic Emergency Braking 11 24.4%
Warnings 5 11.1%
Adaptive Cruise Control 3 6.7%
Blind Spot Detection 3 6.7%
Sun/Moon Roof Assembly 3 6.7%
Engine Control Module (Ecu/Ecm) 2 4.4%
Speedometer/Odometer 2 4.4%

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 27 10.8%
1,000 – 9,999 miles 48 19.3%
10,000 – 24,999 miles 51 20.5%
25,000 – 49,999 miles 37 14.9%
50,000 – 74,999 miles 32 12.9%
75,000 – 99,999 miles 15 6.0%
100,000 – 149,999 miles 24 9.6%
150,000+ miles 15 6.0%

NHTSA crash tests

The agency crash-tested this model year itself. These are its own photographs and star ratings.

Frontal crash test of a 2018 Chevrolet Equinox SUV FWD Later Release

Frontal crash test

Side barrier crash test of a 2018 Chevrolet Equinox SUV FWD Later Release

Side barrier crash test

Side pole crash test of a 2018 Chevrolet Equinox SUV FWD Later Release

Side pole crash test

Photographs taken by NHTSA during its own New Car Assessment Program crash tests of this model year. Public domain.
Configuration Overall Front Side Rollover
2018 Chevrolet Equinox SUV FWD Later Release
18.5% risk
2018 Chevrolet Equinox SUV AWD Later Release
16.4% risk
2018 Chevrolet Equinox SUV AWD Early Release
16.5% risk
2018 Chevrolet Equinox SUV FWD Early Release
18.8% risk

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Jun 2017 peak 15 Sep 2026

Recalls on the 2018 Chevrolet Equinox

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

United States — NHTSA

20V668000

POWER TRAIN:AUTOMATIC TRANSMISSION

General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.

Risk: Missing bolts on the start-stop accumulator endcap could result in a transmission oil leak and may progress to a loss of propulsion, increasing the risk of a crash. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.

18V576000

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER

General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Equinox, Impala, Cruze, Volt and Bolt EV vehicles, GMC Terrain vehicles, Buick Lacrosse and Regal vehicles, Cadillac XTS and XTS Professional vehicles and 2018 Chevrolet Malibu vehicles. The rear brake caliper pistons may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.

Risk: A reduction of braking performance can increase the risk of a crash.

18V358000

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

General Motors LLC (GM) is recalling certain 2015-2018 GMC Canyon, 2016-2017 Buick Envision, 2016-2018 Chevrolet Colorado and Malibu, 2017-2018 GMC Acadia, 2018 Buick LaCrosse, Cadillac ATS, Chevrolet Equinox, and GMC Terrain vehicles. The high pressure fuel pump may detach from its mounting flange, possibly resulting in the pump damaging the high pressure fuel line.

Risk: A damaged fuel line can create a fuel leak, increasing the risk of a fire.

18V252000

VISIBILITY

General Motors LLC (GM) is recalling certain 2018 Chevrolet Equinox vehicles. The driver and front passenger door window glass may not be properly tempered. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 205, "Glazing Materials."

Risk: If the glass is not tempered properly, and the window is broken, the glass can break into large pieces, increasing the risk of injury.

17V516000

POWER TRAIN:DRIVELINE:DRIVESHAFT

General Motors LLC (GM) is recalling certain 2018 Chevrolet Equinox and GMC Terrain vehicles and 2017-2018 GMC Acadia vehicles. The right front intermediate driveshaft may fracture and separate while driving.

Risk: If the front right intermediate drive shaft assembly separates while driving, the vehicle will lose propulsion, increasing the risk of a crash. If the assembly separates while parked on a grade, without the park brake engaged, the vehicle may move unintentionally, increasing the risk of a vehicle roll-away.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2018461 19,385 units in Canada

Brakes

On certain vehicles, a problem with the rear brake system may cause gas bubbles to form in the brake fluid. This could cause a soft brake pedal feel and a reduction in brake performance, increasing the risk of a crash causing injury and/or damage to property. Correction: Dealers will bleed the rear brakes.

Recall 2018289 73 units in Canada

Fuel System

On certain vehicles, a joint on the high-pressure fuel pump may have been improperly welded during the manufacturing process. Over time, this could cause the weld to crack and create a potential fuel leak. A fuel leak in the presence of an ignition source could increase the risk of fire, causing injury and/or damage to property. Correction: Dealers will replace the high-pressure fuel pump and high-pressure fuel pipe.

Recall 2018196 41 units in Canada

Visual System

Certain vehicles fail to comply with the requirements of CMVSS 205 - Glazing Materials. The glass manufacturer may have failed to fully temper the front door window glass during the manufacturing process. If broken, improperly tempered glass could shatter into large fragments, which could increase the risk of injury. Correction: Dealers will replace the left and right front door glass.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

Dallas, TX Crash 3 injured 1 killed

AIR BAGS

I am an investigator w/ the Medical Examiner's office in Dallas, TX. We are investigating the death of an individual who was inside a 2018 Chevy Equinox that was "rebuilt." During the minor accident, the steering wheel airbag deployed, but exploded and shot many large pieces of debris and shrapnel at the decedent's face. Ultimately leading to her passing. After the examination, a large piece of metal w/ a serial number was located. [XXX]. We are working alongside Dallas PD VHU for this crash. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11760781 — an unverified report by a vehicle owner.

Houston, TX Fire 2 injured

FUEL/PROPULSION SYSTEM

My wife and I were driving to Galveston on I-45 and were driving through La Marque when our car suddenly lost power. I started moving over to the outside lane and went to turn on the emergency lights. I realized the lights were already on. We heard a thump and thought that the serpentine belt had broken and that the engine would overheat, followed up by white smoke coming from the dash vents. My wife opened her window and leaned out the window while I tried to control the SUV without power. A truck pulled next to us and the passenger screamed that our car was on fire. I stepped on the brakes, but my foot went to the floor without effect. I hit the button for the emergency parking brake, but it didn't stop the car. I let the car slow down and then black smoke was coming from the vents. We were choking from breathing the smoke and I tried to open my window, but all electrical systems had quit working. The car finally slowed enough for me to shove the gear shift into park. My wife jumped out of the car and fell to the pavement, also hitting the concrete barrier on the side of the highway. My seat belt was stuck and I kept pushing the button and reached for my pocket knife to cut the belt when it released. At this point, flames were coming from the vents when I reached for the door handle and open the door. I fell out of the car onto the highway, rolling away. I was finally able to get up and saw several vehicles stopped behind us, but some were still driving through. I got away from the car and found my wife who was being helped by another man who stopped ahead of us. The car was on fire, mostly from the back, heavily in the left rear where the gas tank is. The car was completely burned and an unknown retired firefighter said all of the signs point to a defective fuel pump.

NHTSA complaint #11708995 — an unverified report by a vehicle owner.

Lithonia, GA Fire

ENGINE

This rare equinox has a Turbocharge issue that causes rapid engine power loss, and melting under the manifold and around the fuel injector pipes. The recent recalls do not include this GM made diesel equinox due to its rarity, and small consumer ownership of 506,775 units sold in its lifetime. However, GM has been just as negligent with this diesel 1.6L, as with the other major model lineup. Diesel particulate sensor goes bad every year around installation anniversary (previous recall). Stated every year in purchase anniversary month 10/2021, 10/2022

NHTSA complaint #11654962 — an unverified report by a vehicle owner.

Lithonia, GA Fire

FUEL/PROPULSION SYSTEM

This rare equinox has a Turbocharge issue that causes rapid engine power loss, and melting under the manifold and around the fuel injector pipes. The recent recalls do not include this GM made diesel equinox due to its rarity, and small consumer ownership of 506,775 units sold in its lifetime. However, GM has been just as negligent with this diesel 1.6L, as with the other major model lineup. Diesel particulate sensor goes bad every year around installation anniversary (previous recall). Stated every year in purchase anniversary month 10/2021, 10/2022

NHTSA complaint #11654962 — an unverified report by a vehicle owner.

Haines City, FL Crash

SERVICE BRAKES

Driving towards to an address in Orlando, FL, tried to stop at a red light and the vehicle didn't stop, the car driver in front stop short my vehicle just ran behind the car causing a crash. Three additional cars were involved in the accident. My 2018 Chevy Equinox was purchased from Carmax back in 2021 and a recall of breaks was released in August 2018. I just learn about those safety problems or system failed or malfunctioned. My insurance call me and confirm a total loss for the vehicle. Now I still have to pay for a vehicle that I dont have anymore since the market value is much less than what I owe to Carmax Auto Finance. What should I do? This is a safety problem that affected me financially and emotionally. Please your help! (Recall # 18V576000) Service brake assist Breaks failure

NHTSA complaint #11605750 — an unverified report by a vehicle owner.

at 65,000 miles Watauga, TX Crash

SERVICE BRAKES, HYDRAULIC

The contact owns a 2018 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed, the service brake assists warning light illuminated. The contact stated that right after the warning light illuminated, the contact rear-ended the vehicle in front. The vehicle was taken to an independent mechanic, but the failure could not be duplicated. The contact stated that the failure had reoccurred. The contact stated that the brakes were inoperable. The contact stated that the brakes were inoperable for approximately 10 seconds while driving 40 MPH on a busy roadway. The vehicle was taken to the dealer where it was diagnosed with a failed vacuum pump for the braking system. The contact was informed that the vacuum pump needed to be replaced. The vehicle was being repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 65,500.

NHTSA complaint #11571020 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

Lafayette, IN

ENGINE

On approximately 09/04/2026, while driving my vehicle and slowing to a stop, I applied the brake pedal and it suddenly became extremely hard to depress. At approximately the same time, the steering became very stiff and difficult to turn. I believed I had lost normal braking ability and had difficulty controlling the vehicle while attempting to stop. The engine then shut off on its own. After the vehicle stopped, attempts to restart it were unsuccessful. The engine would crank/attempt to start but would not complete the ignition cycle and remain running. A ticking noise was also present. The vehicle remains available for inspection and is being towed to a local GM dealership for diagnosis. The specific component responsible for the failure is currently UNKNOWN. The vehicle previously generated diagnostic code P050F in January 2026. Following the 09/04/2026 failure, diagnostic code P0017 was identified. I did not receive P0017 prior to this incident. I did not observe an overheating warning or temperature-gauge indication showing that the engine was overheating before the vehicle shut down. The incident created a safety risk because the brake pedal became extremely hard to depress and the steering became difficult to operate while the vehicle was in motion, significantly affecting my ability to slow and control the vehicle. There was no collision or injury. As of the date of this complaint, the cause has not yet been confirmed by a dealer, independent service center, manufacturer, police, or insurance representative. The vehicle is being taken to a GM dealership for diagnostic inspection. I can provide the vehicle and subsequent diagnostic/repair documentation for inspection upon request.

NHTSA complaint #11763908 — an unverified report by a vehicle owner.

Lafayette, IN

SERVICE BRAKES

On approximately 09/04/2026, while driving my vehicle and slowing to a stop, I applied the brake pedal and it suddenly became extremely hard to depress. At approximately the same time, the steering became very stiff and difficult to turn. I believed I had lost normal braking ability and had difficulty controlling the vehicle while attempting to stop. The engine then shut off on its own. After the vehicle stopped, attempts to restart it were unsuccessful. The engine would crank/attempt to start but would not complete the ignition cycle and remain running. A ticking noise was also present. The vehicle remains available for inspection and is being towed to a local GM dealership for diagnosis. The specific component responsible for the failure is currently UNKNOWN. The vehicle previously generated diagnostic code P050F in January 2026. Following the 09/04/2026 failure, diagnostic code P0017 was identified. I did not receive P0017 prior to this incident. I did not observe an overheating warning or temperature-gauge indication showing that the engine was overheating before the vehicle shut down. The incident created a safety risk because the brake pedal became extremely hard to depress and the steering became difficult to operate while the vehicle was in motion, significantly affecting my ability to slow and control the vehicle. There was no collision or injury. As of the date of this complaint, the cause has not yet been confirmed by a dealer, independent service center, manufacturer, police, or insurance representative. The vehicle is being taken to a GM dealership for diagnostic inspection. I can provide the vehicle and subsequent diagnostic/repair documentation for inspection upon request.

NHTSA complaint #11763908 — an unverified report by a vehicle owner.

Richmond, IL

ELECTRICAL SYSTEM

Back wiper stopped working while it was on. Wiper arm is stuck straight up on back window. Back wiper motor got extremely hot still trying to work with the car ON or OFF. Would make a clicking sound every 30secounds 24/7 and would drain the battery dead. No power.

NHTSA complaint #11761747 — an unverified report by a vehicle owner.

Richmond, IL

VISIBILITY/WIPER

Back wiper stopped working while it was on. Wiper arm is stuck straight up on back window. Back wiper motor got extremely hot still trying to work with the car ON or OFF. Would make a clicking sound every 30secounds 24/7 and would drain the battery dead. No power.

NHTSA complaint #11761747 — an unverified report by a vehicle owner.

at 56,744 miles Pinegrove, CA

AIR BAGS

The contact owns a 2018 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed, the service restraint error message was displayed. The dealer was made aware of the failure but provided no assistance. The vehicle was taken to an independent mechanic where it was diagnosed with a front passenger's seat air bag sensor failure. The contact was informed that the front passenger's seat air bag sensor needed to be replaced. The vehicle was repaired. The contact stated that the parts were on back order. The manufacturer was made aware of the failure. The contact reported the failure using the report by phone using the manufacturer's automated system. The failure mileage was approximately 56,744.

NHTSA complaint #11761378 — an unverified report by a vehicle owner.

Dallas, TX Crash 3 injured 1 killed

AIR BAGS

I am an investigator w/ the Medical Examiner's office in Dallas, TX. We are investigating the death of an individual who was inside a 2018 Chevy Equinox that was "rebuilt." During the minor accident, the steering wheel airbag deployed, but exploded and shot many large pieces of debris and shrapnel at the decedent's face. Ultimately leading to her passing. After the examination, a large piece of metal w/ a serial number was located. [XXX]. We are working alongside Dallas PD VHU for this crash. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11760781 — an unverified report by a vehicle owner.

Rancho Cucamonga, CA

UNKNOWN OR OTHER

In my chevy equinox 2018 my vacuum pump and brake booster failed when I was driving and I could not brake. I slid into the gravel side of the road on the 138, luckily there were not alot of traffic at the time cause I would have caused a major accident. Never had any braking issue till now. Now this is a major financial hardship on me to fix this issue that should have not happened if it got recalled to fix this issue on this certain model. No lights, no indicator lights or anything came on either which was scary. And I have no problems or any other issues with the equinox. It just failed all of a sudden.

NHTSA complaint #11759470 — an unverified report by a vehicle owner.

Rancho Cucamonga, CA

SERVICE BRAKES

In my chevy equinox 2018 my vacuum pump and brake booster failed when I was driving and I could not brake. I slid into the gravel side of the road on the 138, luckily there were not alot of traffic at the time cause I would have caused a major accident. Never had any braking issue till now. Now this is a major financial hardship on me to fix this issue that should have not happened if it got recalled to fix this issue on this certain model. No lights, no indicator lights or anything came on either which was scary. And I have no problems or any other issues with the equinox. It just failed all of a sudden.

NHTSA complaint #11759470 — an unverified report by a vehicle owner.

Rancho Cucamonga, CA

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

In my chevy equinox 2018 my vacuum pump and brake booster failed when I was driving and I could not brake. I slid into the gravel side of the road on the 138, luckily there were not alot of traffic at the time cause I would have caused a major accident. Never had any braking issue till now. Now this is a major financial hardship on me to fix this issue that should have not happened if it got recalled to fix this issue on this certain model. No lights, no indicator lights or anything came on either which was scary. And I have no problems or any other issues with the equinox. It just failed all of a sudden.

NHTSA complaint #11759470 — an unverified report by a vehicle owner.

South Euclid, OH

SERVICE BRAKES

While I was getting off the freeway, my vehicle displayed the “Service Brake Assist” warning. When I attempted to brake, the brake pedal became extremely hard and would not respond normally. The vehicle would not stop normally when I pressed the brake pedal. I was almost involved in a crash because I could not brake as expected. I had to use the emergency parking brake to help bring the vehicle to a stop and avoid a collision. Component/system: The exact failed component is UNKNOWN. Based on the “Service Brake Assist” warning and the extremely hard brake pedal, I am concerned there may be a problem with the brake-assist system, vacuum system/vacuum pump, brake booster, or related components. The vehicle is available for inspection upon request. Safety risk: This created a serious safety hazard because I temporarily could not stop the vehicle normally while exiting a freeway. I was almost involved in a crash and had to use the emergency parking brake to help stop the vehicle. Dealer/service confirmation: UNKNOWN at this time. The problem has not yet been confirmed by a dealer or independent repair facility. Manufacturer/police/insurance inspection: UNKNOWN/No inspection has been performed by the manufacturer, police, or insurance representative at this time. Warning/message: The vehicle displayed “Service Brake Assist.” The warning appeared before/during the braking problem. At the same time, the brake pedal became extremely hard and difficult to press normally. I am requesting that NHTSA investigate this incident along with other complaints involving 2018 Chevrolet Equinox vehicles experiencing “Service Brake Assist,” hard brake pedals, loss of brake assistance, and suspected vacuum-pump/brake-assist failures. I am concerned that this may be a safety-related defect that could cause a loss of braking assistance and increase the risk of a crash. I request that NHTSA determine whether further investigation or a safety recall is warranted.

NHTSA complaint #11758826 — an unverified report by a vehicle owner.

Neenah, WI

ENGINE

While driving, the vehicle experienced a sudden, catastrophic loss of engine power accompanied by severe engine shaking, reduced acceleration, and a lit Check Engine / ESC light. The vehicle was towed to a technician who diagnosed a complete dead misfire in Cylinder 4. Upon detailed inspection, the ground electrode/tip of the spark plug had broken off inside the combustion chamber while the engine was running. The free-floating metal fragment severely gouged the piston crown and scored the cylinder wall, resulting in a total loss of compression and catastrophic engine failure at just under 51,000 miles. This unexpected engine failure causes an immediate and dangerous loss of motive power while operating in traffic, creating a severe crash hazard for passengers and surrounding motorists. This issue appears to stem from a known component defect (GM Technical Bulletins PIP5657C & 21-NA-255) related to premature spark plug failure and low-speed pre-ignition (LSPI) in the 1.5L turbo engine.

NHTSA complaint #11758016 — an unverified report by a vehicle owner.

Houston, TX

UNKNOWN OR OTHER

The car had a engine code of P171d my safety and others was put at risk because of the vehicle malfunction while not able to drive after the light turn green or keeping maintaining a searching speed. The engine code was confirm at the dealership while getting serviced. The engine light up here, two days before going to the dealership to get it serviced.

NHTSA complaint #11757428 — an unverified report by a vehicle owner.

Falls Village, CT

SERVICE BRAKES

I own a 2018 Chevrolet Equinox. While driving at highway speed, the brake pedal suddenly became completely rigid and could not be depressed. The engine continued running normally, there were no warning lights, and I had to coast into a parking lot because I was unable to brake normally. The vehicle was towed to a Chevrolet dealership. The dealership diagnosed a failed vacuum brake booster and replaced the brake booster at my expense. After the repair, the exact same safety issue occurred again while I was driving at approximately 25 mph. The engine was running normally, there were again no warning lights, and the brake pedal instantly became rock hard and would not depress. The repair did not resolve the condition, and I no longer believe the vehicle is safe to operate. I am reporting this because the same loss of brake assist occurred before and after the dealership’s repair.

NHTSA complaint #11755192 — an unverified report by a vehicle owner.

Steilacoom, WA

ENGINE

My granddaughter was driving the vehicle and experienced a catastrophic engine failure while driving down the road. Warning messages and audible sounds began and said to turn off the vehicle immediately. The brakes completely stopped working at that point. She pulled over immediately and called to ask what she should do. She was approximately 1/2 mile from home and she drove approximately 10mph to her driveway, pumping the brakes helped get the vehicle to her driveway. The vehicle was then towed to the dealership.

NHTSA complaint #11754341 — an unverified report by a vehicle owner.

Steilacoom, WA

SERVICE BRAKES

My granddaughter was driving the vehicle and experienced a catastrophic engine failure while driving down the road. Warning messages and audible sounds began and said to turn off the vehicle immediately. The brakes completely stopped working at that point. She pulled over immediately and called to ask what she should do. She was approximately 1/2 mile from home and she drove approximately 10mph to her driveway, pumping the brakes helped get the vehicle to her driveway. The vehicle was then towed to the dealership.

NHTSA complaint #11754341 — an unverified report by a vehicle owner.

at 112,381 miles Perryville, AR

POWER TRAIN

The contact owns a 2018 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed, the transmission was slipping and shifted hard. Additionally, while on an incline, the vehicle failed to get up to speed. The contact associated the failure with NHTSA Campaign Number: 20V668000 (Power Train). The vehicle was driven in LIMP Mode back to the residence. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 112,381.

NHTSA complaint #11753336 — an unverified report by a vehicle owner.

at 118,876 miles Perryvilee, AR

SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM

The contact owns a 2018 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed, the brake vacuum pump failed to operate as needed and caused the brake pedal to become firm. The message "Service Brake Assist" was displayed. The dealer was contacted, and the vehicle was diagnosed and determined to have the brake vacuum pump had disintegrated, and a part had fallen into the engine. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 118,876.

NHTSA complaint #11753331 — an unverified report by a vehicle owner.

Gardner, MA

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

On a steep gravel road in a remote area, I pressed the accelerator and the vehicle stopped climbing. I inferred that traction control had intervened, but there was no immediate, obvious indication explaining why the car wasn’t responding. The most frightening part was not knowing what the vehicle was doing. A clear, immediate indication that traction control was actively limiting power would have reduced uncertainty.

NHTSA complaint #11752810 — an unverified report by a vehicle owner.

Groves, TX

POWER TRAIN

While turning right at a red light my vehicle started making knocking noises, loss of acceleration then the ECM (limp mode) and ESC code happened. Protecting the vehicle from damage due to transmission fluid loss. Looked under the car and Transmission fluid was pouring out between the transmission and drive shaft. Car will no longer start due to codes being present from the computer shutting the car down during fluid loss.

NHTSA complaint #11752207 — an unverified report by a vehicle owner.

Groves, TX

ENGINE

While turning right at a red light my vehicle started making knocking noises, loss of acceleration then the ECM (limp mode) and ESC code happened. Protecting the vehicle from damage due to transmission fluid loss. Looked under the car and Transmission fluid was pouring out between the transmission and drive shaft. Car will no longer start due to codes being present from the computer shutting the car down during fluid loss.

NHTSA complaint #11752207 — an unverified report by a vehicle owner.

Deer Park, TX

SERVICE BRAKES

The brake vacuum pump has gone out four times now. While driving the brakes suddenly become hard as a rock to push. Of the four times two of them have been close calls to having a serious collision. This is a known issue with these vehicles so it blows my mind there isn't a recall for this.

NHTSA complaint #11751761 — an unverified report by a vehicle owner.

Sacramento, CA

ELECTRICAL SYSTEM

About 3 weeks ago my battery completely died and I had to get 3 jump starts in one day. Upon replacing my battery I continued to experience a drained battery. Then my in-car wifi stopped working. I contacted onstar and they attempted to reset it which didn't work. So they escalated the issue to the highest department. I also had the battery and alternator tested and it showed that the battery and alternator were not the issue. It was decided that the problem was electrical. So I had all the electrical connections tested and it was determined that the issue was with the oem module.

NHTSA complaint #11749883 — an unverified report by a vehicle owner.

SAN Diego, CA

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

My 2018 Equinox is failing California Smog due to an incorrect CVN error code, which is covered under Emissions Recall N212345540 or N202298780 and the dealership is refusing to reflash it and asking me to pay for a full diagnostics when there is no check engine light on. I also had a full diagnostic run on June 2nd $289.99 which confirmed this code and referred me to the BAR Referee who also confirmed this is causing the issue.

NHTSA complaint #11745632 — an unverified report by a vehicle owner.

Albion, NY

UNKNOWN OR OTHER

I was driving and the brake vacuum pump failed and the metal shards went up into the engine. The service light went on as they failed and I lost the ability to brake. Yes, we still have the part and the shards that came out of the engine, but there are still pieces in the engine. my safety was at risk and everyone else's on the road because I had no brakes and was driving 45 mph. The vehicle has not been looked at yet by any professional because so far no mechanic will touch it.

NHTSA complaint #11744682 — an unverified report by a vehicle owner.

Albion, NY

SERVICE BRAKES

I was driving and the brake vacuum pump failed and the metal shards went up into the engine. The service light went on as they failed and I lost the ability to brake. Yes, we still have the part and the shards that came out of the engine, but there are still pieces in the engine. my safety was at risk and everyone else's on the road because I had no brakes and was driving 45 mph. The vehicle has not been looked at yet by any professional because so far no mechanic will touch it.

NHTSA complaint #11744682 — an unverified report by a vehicle owner.