FaultScore

2014 Chevrolet Impala suspension problems

12 of the 1,021 complaints about the 2014 Chevrolet Impala are about the suspension — 1% of everything reported for this model year. Half of the failures with a mileage on record happened before 89,000 miles.

A

12

Complaints

0

Crashes

0

Fires

0

Injuries

Exactly what failed

Suspension 11 91.7%
Wheel Bearing 1 8.3%

Suspension across every Chevrolet Impala year

2000 38 8.8%
2001 18 4.2%
2002 14 3.2%
2003 14 3.2%
2004 11 2.6%
2006 18 4.2%
2007 88 20.4%
2008 118 27.4%
2009 25 5.8%
2010 18 4.2%
2011 17 3.9%
2012 23 5.3%
2013 17 3.9%
2014 12 2.8%

What owners said

Filed with NHTSA, in their own words.

Monticello, AR

SUSPENSION

At about 86,000 miles I began getting a grinding noise from the left front side the wheel seems to lock up associated with a grabbing that I can feel when turning the steering wheel to the left. When this happens the Service Stability Trac and Service Trac Control indicators sometime appear but not always. I took my car to a GM Dealer locally a diagnostic performed said it was wheel hub assembly (bearings). Due to cost of dealer labor I took car to my local mechanic at his private garage. He performed a diagnostic and confirmed the assembly should be replaced. The assembly was replaced at my cost and has since been replaced twice more as warranty replacement because the mechanic thought the assemblies may have been defective, this after only a couple thousand miles or so on the replaced assembly. Typically, it happens at low speed, and mostly when turning left. It becomes a problem when I'm driving in busy traffic and turning at an intersection because it will just lock up and not let me go, stopping me in the middle of the intersection subjecting me to the possibility of being crashed into by other drivers. It is very frightening when this happens.

NHTSA complaint #11457400 — an unverified report by a vehicle owner.

Celina, OH

SUSPENSION

WHEN TURNING LEFT THE WHEEL LOCKS UP AS IT WOULD IF THE CAR WERE SLIDING ON ICE. THE STABILITY TRACK ALERT COMES ON. IT BECOMES A PROBLEM WHEN I'M DRIVING IN BUSY TRAFFIC AND TURNING AT AN INTERSECTION BECAUSE IT'LL JUST LOCK UP AND NOT LET ME GO, STOPPING ME IN THE MIDDLE OF THE INTERSECTION.

NHTSA complaint #11412817 — an unverified report by a vehicle owner.

at 119,500 miles Cincinnati, OH

SUSPENSION

SIDE DETECTION SYSTEM FAILURE. SPECIAL COVERAGE N172096060. ALSO THERE IS A CREAKING NOICE IN FRONT AREA ONCE I PUT CAR IN DRIVE. WHEN I PRESS DOWN ON BRAKE THERE IS A LOT OF VIBRATION ON THE LEFT DRIVER SIDE.

NHTSA complaint #11385965 — an unverified report by a vehicle owner.

Montgomery, AL

SUSPENSION

WE GOT THE BRAKES CHANGED AND THE NEXT DAY THE CAR STARTED SAYING STABILITY CONTROL BAD AND CHECK SUSPENSION ANYTIME YOU TURN THE CAR TO THE LEFT IT HESITATES AND COME UP SAYS TRACTION CONTROL WHILE DRIVING IT ONLY DOES IT WHEN YOU TURN LEFT THE ABS LIGHT POPS UP THE CHECK STABILITY CONTROL TRACTION CONTROL AND SUSPENSION ALL COME ON

NHTSA complaint #11361674 — an unverified report by a vehicle owner.

at 113,000 miles Chesterfield, MI

SUSPENSION:FRONT:WHEEL BEARING

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE DRIVING 60 MPH, THE CONTACT HEARD AN ABNORMAL DINGING NOISE. IN ADDITION, THE STABILITY CONTROL AND SERVICE POWER STEERING INDICATORS DISPLAYED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE HUB BEARING SENSOR NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 113,000.

NHTSA complaint #11244366 — an unverified report by a vehicle owner.

at 160,000 miles Lackawanna, NY

SUSPENSION

WHEEL BEARINGS HAD TO BE REPLACED HOUSING ALSO ON 6 DIFFERENT OCCASIONS. STABILTRAK ISSUES ON 4 OCCASSIONS SWAY BAR LINKS TIE ROD. SHOCKS STRUTS... BIGGEST ISSUE IS WHEEL BEARINGS MOST RECENTLY LASTED 2 WEEKS BEFORE NEEDED WARRANTY WORK AGAIN FOR THE 6TH TIME. CRUISE CONTROL STICKS SEAT BELT RECIPTICAL STICKS WONT STAY LOCKED IN SOMETIMES HESITATES WHEN SHIFTING OR GETTING GETTING UP TO SPEED THIS WHILE VEHICLE IN MOTION DRIVING VARIOUS SPEEDS. LOCKING MECHANISM TO LOCK VEHICLE DOESNT WORK ONLY UNLOCK FUNCTION MOST WORK PREFORMED OVER PAST 2 -3 YEARS AT PEPBOYS. SOME OTHER REPAIR SHOP. BEEN ISSUE ONGOING LAST 2-3 YEARS... UNRESOLVED

NHTSA complaint #11218123 — an unverified report by a vehicle owner.

at 132,000 miles Carleton, MI

SUSPENSION

WHEN DRIVING, LOSS OF POWER STEERING, ABS, STABILITRACK. THIS IS A HUGE SAFETY PROBLEM. THIS ISSUE DOES NOT MATTER ON ROAD CONDITIONS. IT HAPPENS WHENEVER. THE RING ON THE BACK OF THE WHEEL BEARING GETS WEATHER ELEMENTS BEHIND IT (MOSTLY TALKING ABOUT WATER IN THE WINTER THEN FREEZES). THIS CAUSE THE RING TO BREAK. ONCE THIS RING IS BROKE. I AM ASSUMING THE ABS CANT KEEP TRACK OF THE VEHICLE'S MOTION. IT THEN THROWS THE CODES. TO TELL DO A VISIBLE INSPECTION LOOKING FOR THE RING TO BE COMPROMISED. DON'T WORRY YOUR WHEEL BEARING MIGHT NOT BE BAD. YOU JUST HAVE TO GO TO CHEVY AND SPEND 190$ ON A NEW WHEEL BEARING.

NHTSA complaint #11206770 — an unverified report by a vehicle owner.

at 70,017 miles Brentwood, TN

SUSPENSION

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE DRIVING 50 MPH, THE ABS AND SERVICE POWER STEERING WARNING INDICATORS ILLUMINATED, CAUSING THE STEERING WHEEL TO SEIZE. THE CONTACT PULLED OVER, SHUT OFF THE VEHICLE, RESTARTED THE VEHICLE, AND THE FAILURE WENT AWAY. TWO DAYS LATER, THE STEERING FAILED AND THE WARNING INDICATORS ILLUMINATED AGAIN. THE VEHICLE WAS DRIVEN TO THE LOCAL DEALER (WALKER CHEVROLET, CAROTHERS PKWY, FRANKLIN, TN, 37067) WHILE MANUALLY CONTROLLING THE STEERING WHEEL. THE VEHICLE WAS DIAGNOSED THAT THE REAR PASSENGER WHEEL BEARING FAILED AND THAT THERE WAS NO CONNECTION TO THE POWER STEERING. THE REAR PASSENGER BEARING HUB AND ASSEMBLY WERE REPLACED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: [XXX]. THE DEALER REASSURED THE MANUFACTURER THAT THE VEHICLE WAS REPAIRED; HOWEVER, NO FURTHER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS APPROXIMATELY 70,017. *BF INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #11047066 — an unverified report by a vehicle owner.

at 89,000 miles Union, MI

SUSPENSION

AT ABOUT 85,000 MILES I AM GETTING A GRINDING NOISE FROM THE LEFT FRONT SIDE. DEALER SAID IT WAS BEARINGS, WHICH I HAD REPLACED AT A PRIVATE GARAGE. NOW THE SOUND IS BACK AFTER ONLY A THOUSAND MILES OR SO. TYPICALLY, IT HAPPENS AT LOW SPEED, AND MOSTLY WHEN TURNING LEFT.

NHTSA complaint #10928456 — an unverified report by a vehicle owner.

at 41,500 miles Gaylord, MI

SUSPENSION

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE DRIVING 30 MPH, THE ABS LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHO DIAGNOSED AND REPLACED THE LEFT MAGNETIC RING, WHICH HAD DETACHED FROM THE VEHICLE. WHILE DRIVING APPROXIMATELY 30 MPH AGAIN, THE ABS LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE SAME DEALER WHO DIAGNOSED AND REPLACED THE PASSENGER SIDE HUB ASSEMBLY, WHICH FELL OFF. THE VEHICLE WAS FULLY REPAIRED. THE FAILURE MILEAGE WAS 41,500. UPDATED 09/18/15

NHTSA complaint #10743874 — an unverified report by a vehicle owner.

at 7,500 miles Bloomington, IL

SUSPENSION

THE GM FACTORY INSTALLED 20" WHEELS RUB ON THE WHEEL WELLS WHEN CORNERING. IMPACTS STEERING AND COULD WEAR TIRES. THE CLEARENCE SHOULD BE MEASURED + INVESTIGATED ON 2014 IMPALA VEHICLES WITH THE 20" PREMIUM WHEELS INSTALLED.

NHTSA complaint #10644254 — an unverified report by a vehicle owner.

at 5,000 miles Marquette, MI

SUSPENSION

WHILE TRAVELING AT HIGHWAY SPEED IN LIGHT BLOWING SNOW, VEHICLE BEGAN TO VIBRATE. VIBRATION WAS EXTREME AND CONSTANT. AFTER CONTACTING TWO CHEVROLET DEALERSHIPS WE WERE ADVISED IT WAS A COMMON PROBLEM WITH SNOW BUILDING UP ON RIMS. WE WERE ADVISED TO POWER WASH THE INSIDE OF THE RIMS. THIS WAS DONE AND THE PROBLEM WAS FIXED. DURING THE APPROXIMATE 800 MILE TRIP IN AND OUT OF SNOW THIS HAD TO BE DONE TWICE. CHEVROLET WAS CONTACTED AND WE WERE ADVISED THERE WAS NOTHING THEY COULD DO. THE VIBRATION BECOMES VIOLENT ENOUGH THAT HIGHWAY SPEEDS ARE NOT OBTAINABLE AND THE VEHICLE IS HARD TO CONTROL. THIS FORCED US TO TRAVEL BELOW THE POSTED MINIMUM FREEWAY SPEED UNTIL AN EXIT WITH A POWER WASH AVAILABLE.

NHTSA complaint #10585171 — an unverified report by a vehicle owner.

Other 2014 Chevrolet Impala problems

← Full 2014 Chevrolet Impala report