Owners have filed 70 complaints
about the 2018 Chevrolet Silverado 2500 with NHTSA between 2018 and 2026.
The largest single group is the engine & cooling.
Across this model's run it ranks 16 of 29 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 20
Against the median year of the Chevrolet Silverado 2500. 50 means typical for this
model; 100 means roughly double.
Severity — 66
12.9% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 100
69% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 2018 compares with every other Chevrolet Silverado 2500
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
38.6%
1,000 – 9,999 miles
822.9%
10,000 – 24,999 miles
822.9%
25,000 – 49,999 miles
1028.6%
50,000 – 74,999 miles
25.7%
75,000 – 99,999 miles
12.9%
100,000 – 149,999 miles
12.9%
150,000+ miles
25.7%
NHTSA crash tests
The agency crash-tested this model year itself. These are its own
photographs and star ratings.
Frontal crash test
Side barrier crash test
Side pole crash test
Photographs taken by NHTSA during its own New Car Assessment Program crash
tests of this model year. Public domain.
Configuration
Overall
Front
Side
Rollover
2018 Chevrolet Silverado 2500 PU/EC RWD
20.4% risk
2018 Chevrolet Silverado 2500 PU/EC 4WD
20.4% risk
2018 Chevrolet Silverado 2500 PU/CC 4WD
20.5% risk
2018 Chevrolet Silverado 2500 PU/CC RWD
20.7% risk
2018 Chevrolet Silverado 2500 PU/RC 4WD
20.4% risk
2018 Chevrolet Silverado 2500 PU/RC RWD
20.4% risk
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Jan 2018peak 7Jul 2026
Recalls on the 2018 Chevrolet Silverado 2500
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
24V756000
AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR
General Motors, LLC (GM) is recalling certain 2018 Chevrolet Silverado 1500, GMC Sierra 1500, 2018-2019 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 Crew Cab trucks. The left or right-side roof-rail air bag (RRAB) inflator end cap may detach from the inflator or the inflator sidewall may rupture.
Risk: A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.
23V047000
FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY
General Motors, LLC (GM) is recalling certain 2017-2019 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles equipped with a dual fuel tank option. The rear fuel tank may collapse and prevent the fuel pump from transferring fuel to the front tank, resulting in an engine stall.
Risk: An engine stall increases the risk of a crash.
21V496000
EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER
General Motors, LLC (GM) is recalling certain 2017-2019 Chevrolet Silverado 2500, 3500 and 2017-2019 GMC Sierra 2500 and 3500 vehicles equipped with a Duramax diesel 6.6 liter engine and an optional engine-block heater cord. An electrical short-circuit may occur in the engine-block heater cable or in the terminals that connect the heater cable to the block heater.
Risk: An electrical short-circuit can increase the risk of a fire.
19V328000
ENGINE
General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 4500, 5500 and 6500 vehicles and 2017-2019 Chevrolet Silverado 2500 and 3500 vehicles and GMC Sierra 2500 and 3500 vehicles equipped with Duramax 6.6 liter diesel engines and an optional engine-block heater. The engine block heater cord or the terminals that connect the heater cord to the block heater may short circuit and fail.
Risk: A short-circuit may damage the engine components and increase the risk of fire.
17V567000
SEAT BELTS:FRONT:RETRACTOR
General Motors (GM) is recalling certain 2017-2018 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 trucks. The front seat belt retractor assemblies were built with the incorrect torsion bar. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 209, "Seat Belt Assemblies."
Risk: The seat belt retractors may not perform as intended during a crash, increasing the risk of injury.
Reports where the owner recorded a crash, a fire, an injury or a death.
North Branford, CTCrash
AIR BAGS
Vehicle displays airbag deployment codes, airbag sound was heard, airbag agent smell is present yet no airbags were deployed in the vehicle. Yes it is available for inspection on request, it will be inspected by insurance adjusters in the next week.
NHTSA complaint #11749702 — an unverified report by a vehicle owner.
Denver, CO1 injured
AIR BAGS
Frontal driver airbag deployed spontaneously while vehicle was stopped at a stop sign. No collision or impact occurred. Deployment produced excessive smoke and heat. Minor burn to hand resulted from deployment.
NHTSA complaint #11746441 — an unverified report by a vehicle owner.
at 44,000 milesSterrett, ALCrash1 injured
AIR BAGS
The contact's wife owns a 2018 Chevrolet Silverado 2500. The contact stated that while his wife was driving at 45 MPH, she crashed into another vehicle in an intersection. The air bags did not deploy upon impact. The contact was taken to the hospital by ambulance and was treated for pain on both sides of his ribs. The contact's wife did not sustain any injuries. The whereabouts of the other driver were unknown. A police report was filed. The vehicle was towed to an independent mechanic where it remained in their possession. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle had yet to be respired. The failure mileage was approximately 44,000. The VIN was not available. The consumer stated the vehicle was totaled.
NHTSA complaint #11489974 — an unverified report by a vehicle owner.
at 1,000 milesCarlsbad, CAFire
UNKNOWN OR OTHER
MON OCT 8TH, 5PM, MY CHEVY SILVERADO 2500HD DIESEL TRUCK CAUGHT FIRE DRIVING DOWN A CITY ROAD(APPROXIMATELY 30MPH), WITH ME, MY 12YO DAUGHTER AND HER FRIEND IN IT. THE ENGINE DIED, AND I LOST POWER STEERING AND BRAKES. AFTER WRESTLING THE TRUCK TO THE SIDE FO THE ROAD, A PASSERBY DROVE BACKWARDS IN TRAFFIC TO ALERT ME THAT THE TRUCK WAS BURNING. IF NOT FOR HIM, WE MIGHT NOT HAVE GOTTEN OUT IN TIME. FLAMING FUEL WAS DRIPPING DOWN FROM IN THE CHASSIS, DRIVER SIDE, IN FRONT OF REAR WHEEL, APPROXIMATELY WHERE THE FUELING RECEPTACLE WAS. THE POOL OF BURNING FUEL ON THE GROUND COULD NOT BE EXTINGUISHED. A PASSERBY EMPTIED A 15LB FIRE EXTINGUISHER ONTO THE AREA, AND WAS NOT ABLE TO STOP THE FLAMING LEAKING FUEL. BY NOW, IT WAS LEAKING WITH THE INTENSITY OF A SMALL SHOWER HEAD. THE ENTIRE TRUCK BURNED TO THE GROUND RAPIDLY. THE TRUCK WAS TWO WEEKS OLD, WITH LESS THAN 1000 MILES. IT WAS UNMODIFIED. GM, CHEVROLET, AND WESELOH CHEVROLET WERE UTTERLY UNCONCERNED, AND UNMOVED BY THIS DISASTER. THEY TREATED THE INCIDENT AS IF I HAD WRONGLY COMPLAINED THAT THE FLOOR MATS DIDN'T FIT CORRECTLY. YOU CAN FIND A DETAILED DESCRIPTION OF WHAT HAPPENED HERE: HTTPS://BIT.LY/2XFBYEB
NHTSA complaint #11181495 — an unverified report by a vehicle owner.
at 1,000 milesCarlsbad, CAFire
FUEL/PROPULSION SYSTEM
MON OCT 8TH, 5PM, MY CHEVY SILVERADO 2500HD DIESEL TRUCK CAUGHT FIRE DRIVING DOWN A CITY ROAD(APPROXIMATELY 30MPH), WITH ME, MY 12YO DAUGHTER AND HER FRIEND IN IT. THE ENGINE DIED, AND I LOST POWER STEERING AND BRAKES. AFTER WRESTLING THE TRUCK TO THE SIDE FO THE ROAD, A PASSERBY DROVE BACKWARDS IN TRAFFIC TO ALERT ME THAT THE TRUCK WAS BURNING. IF NOT FOR HIM, WE MIGHT NOT HAVE GOTTEN OUT IN TIME. FLAMING FUEL WAS DRIPPING DOWN FROM IN THE CHASSIS, DRIVER SIDE, IN FRONT OF REAR WHEEL, APPROXIMATELY WHERE THE FUELING RECEPTACLE WAS. THE POOL OF BURNING FUEL ON THE GROUND COULD NOT BE EXTINGUISHED. A PASSERBY EMPTIED A 15LB FIRE EXTINGUISHER ONTO THE AREA, AND WAS NOT ABLE TO STOP THE FLAMING LEAKING FUEL. BY NOW, IT WAS LEAKING WITH THE INTENSITY OF A SMALL SHOWER HEAD. THE ENTIRE TRUCK BURNED TO THE GROUND RAPIDLY. THE TRUCK WAS TWO WEEKS OLD, WITH LESS THAN 1000 MILES. IT WAS UNMODIFIED. GM, CHEVROLET, AND WESELOH CHEVROLET WERE UTTERLY UNCONCERNED, AND UNMOVED BY THIS DISASTER. THEY TREATED THE INCIDENT AS IF I HAD WRONGLY COMPLAINED THAT THE FLOOR MATS DIDN'T FIT CORRECTLY. YOU CAN FIND A DETAILED DESCRIPTION OF WHAT HAPPENED HERE: HTTPS://BIT.LY/2XFBYEB
NHTSA complaint #11181495 — an unverified report by a vehicle owner.
at 25,000 milesRapid City, SD1 injured
UNKNOWN OR OTHER
I PURCHASED MY TRUCK BRAND NEW. I LOVE THIS TRUCK BUT I FEEL LIKE THERE MIGHT BE A PROBLEM OR SOMETHING GOING ON. MY VEHICLE WAS IN MOTION WHEN THIS STARTED. I WAS DRIVING ON 02-16-2019 WITH MY BRAND NEW BABY GIRL JUST 7 WEEKS OLD WHEN SUDDENLY SOMETHING STARTED TO SMELL REALLY TOXIC AND IT FILLED THE ENTIRE TRUCK WITH WHAT SMELLED LIKE DIESEL FUMES. SMELLS LIKE SOMEONE DUMPED 10 GALLONS OF FUEL INSIDE MY TRUCK. THERE IS NO SAFE PLACE TO PULL OVER AND IT IS FREEZING OUTSIDE. MY BABY IS SCREAMING AND GETTING EXPOSED TO THESE NITROGEN DIOXIDES IN LARGE AMOUNTS AND BREATHING IT IN. MY BABY'S CLOTHES AND BLANKETS SMELL LIKE FUEL, MY CLOTHES SMELL LIKE FUEL. MY SEATS SMELL LIKE FUEL. THE INSIDE OF MY TRUCK IS POISONING MY BEAUTIFUL DAUGHTER AND NOW I AM PANICKING BECAUSE THERE IS NO SAFE PLACE TO PULL OVER. I DROVE FOR 20 MORE MINUTES BEFORE I FOUND A SAFE PLACE TO PULL OVER. I CALLED A FRIEND TO COME GET MY BABY. I CONTINUED TO DRIVE THE TRUCK HOME. I THINK BABY IS OK BECAUSE I GOT HER OUT RIGHT AWAY. I HAVE BEEN SICK EVER SINCE. MY HEAD HURTS AND I CAN NOT TALK RIGHT. I DON'T FEEL GOOD. I CALLED THE CUSTOMER SERVICE NUMBER 1 800 222 1020 AND THEY TOLD ME TO GO TO THE LOCAL DEALERSHIP FOR HELP. WHEN I ARRIVED THEY TOLD ME THAT THEY COULD NOT HELP ME BECAUSE IT WAS SATURDAY. THEY LEFT ME STRANDED. I HAVE ALWAYS LOVED CHEVY TRUCKS AND HAVE BEEN A LOYAL FAN AND LONG TIME CUSTOMER BUT THIS INCIDENT COULD HAVE KILLED MY DAUGHTER IF I HAD NOT BEEN SO CLOSE TO TOWN. I WILL NEVER EVER FEEL SAFE IN THAT TRUCK AGAIN. EVEN IF CHEVY DOES FIX IT. THIS WAS THE SCARIEST THING THAT HAS EVER HAPPENED TO ME.
NHTSA complaint #11180552 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
North Branford, CTCrash
AIR BAGS
Vehicle displays airbag deployment codes, airbag sound was heard, airbag agent smell is present yet no airbags were deployed in the vehicle. Yes it is available for inspection on request, it will be inspected by insurance adjusters in the next week.
NHTSA complaint #11749702 — an unverified report by a vehicle owner.
Lookout, WV
POWER TRAIN
2018 Chevy Silverado 2500Diesel Duramax (63,000 miles & Garage kept) While pulling 37' camper on flat terrain, Push Rod bent and broke in half - violently shaking and missing; Engine was ruined. Engine light did not appear until after it started shaking. Luckily this happened before crossing over steep mountain where we would not have been able to get off road or control vehicle and camper behind us. Truck was towed to Chevy dealership; had to wait until 10 days to learn extent of damage. Repair cost was going to be $26,000 and though our truck's trade in value was $37000 before this event, we were offered just $12000 for trade in. Though we had been led to believe that a Chevy Duramax was highly regarded for durability and longevity, we decided to purchase a RAM Truck. NO MORE CHEVYS for us! Contacted Chevy Customer Assistance but because we traded, they would not offer any financial assistance because we took the dealership's offer and traded the next day. We just couldn't stand a $26000 hit on an 8 year old vehicle and had to absorb that amount with our trade in.
NHTSA complaint #11747241 — an unverified report by a vehicle owner.
Lookout, WV
ENGINE
2018 Chevy Silverado 2500Diesel Duramax (63,000 miles & Garage kept) While pulling 37' camper on flat terrain, Push Rod bent and broke in half - violently shaking and missing; Engine was ruined. Engine light did not appear until after it started shaking. Luckily this happened before crossing over steep mountain where we would not have been able to get off road or control vehicle and camper behind us. Truck was towed to Chevy dealership; had to wait until 10 days to learn extent of damage. Repair cost was going to be $26,000 and though our truck's trade in value was $37000 before this event, we were offered just $12000 for trade in. Though we had been led to believe that a Chevy Duramax was highly regarded for durability and longevity, we decided to purchase a RAM Truck. NO MORE CHEVYS for us! Contacted Chevy Customer Assistance but because we traded, they would not offer any financial assistance because we took the dealership's offer and traded the next day. We just couldn't stand a $26000 hit on an 8 year old vehicle and had to absorb that amount with our trade in.
NHTSA complaint #11747241 — an unverified report by a vehicle owner.
Denver, CO1 injured
AIR BAGS
Frontal driver airbag deployed spontaneously while vehicle was stopped at a stop sign. No collision or impact occurred. Deployment produced excessive smoke and heat. Minor burn to hand resulted from deployment.
NHTSA complaint #11746441 — an unverified report by a vehicle owner.
Lagrange, OH
FUEL/PROPULSION SYSTEM
The truck kept going into limp mode and when taken to the dealership it was found to have metal in the fuel. According to the report from the dealership they stated that this indicated the injection pump had come apart internally and sent metal throughout the system. It has since been repaired at a high cost to myself. The generation of truck made before mine had a recall for the same thing and I feel that they have not fixed the problem or it wouldn't have happened to my truck. Seems like a manufacturing defect. When in limp mode the truck does not operate at the speed limit required for highway driving. There was no indication prior to the failure.
NHTSA complaint #11740738 — an unverified report by a vehicle owner.
New Florence, PA
ELECTRICAL SYSTEM
Rear defroster seemed to short circuit and over heated causing my back window to break. There was no warning, no light that alerted me to this going on. I had it inspected by a local Chevy dealership and they have indeed confirmed that it short circuited and caused the damage to my rear window. They also removed the fuse to prevent anything further from happening and told me it could have completely caught on fire.
NHTSA complaint #11715028 — an unverified report by a vehicle owner.
Odometer Fraud. The contact purchased a 2018 Chevrolet Silverado 2500. The contact discovered a mileage discrepancy after the purchase. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 92,985. While attempting to register the vehicle, it was discovered that the title mileage was approximately 215,000.
NHTSA complaint #11702712 — an unverified report by a vehicle owner.
Odometer Fraud. The contact purchased a 2018 Chevrolet Silverado 2500. The contact stated that while having a State Emissions Test performed on the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the mileage was 75,200; however, it was discovered that on January 17,2024, the mileage was 265,005.
NHTSA complaint #11693812 — an unverified report by a vehicle owner.
Bunker Hill, WV
EXTERIOR LIGHTING
tail light assembly falls out of the truck body due to faulty bolt connections that fail ( crumble and break off) due to heat from parking in the sun
NHTSA complaint #11682863 — an unverified report by a vehicle owner.
Robertsdale, AL
FUEL/PROPULSION SYSTEM
2 low pressure fuel pumps have failed. truck stalls in traffic. currently in show with extremely large bill for repair.
NHTSA complaint #11667478 — an unverified report by a vehicle owner.
Clermont, FL
FUEL/PROPULSION SYSTEM
Driving down the road in heavy traffic and had complete engine failure due to loss of fuel. Diagnosed as fuel control module. I have seen where GM recalls have been made for similar issues. This put me in danger of collision. Truck is at the dealer and will cost $957.00
NHTSA complaint #11663890 — an unverified report by a vehicle owner.
Wasilla, AK
POWER TRAIN
70,000 mile complete transmission failure despite being serviced on-time, as per the guidance. Failure happened while driving and it became dangerous to try to maintain highway speed. Quoted $8390 to replace by the local Chevy dealership and quoted 4-6 weeks delivery for backordered parts. This is an unacceptable situation that GM and other manufacturers have artificially manufactured. They design everything to the bare minimum to save fractions of a cent per part, and then they intentionally make the parts unavailable and then the dealership pushes you to trade the broken vehicle in at a massive loss just so you can get back on the road in a newer, more expensive vehicle. This sort of behavior is causing immense financial harm to American families.
NHTSA complaint #11659330 — an unverified report by a vehicle owner.
Fredericksburg, VA
STEERING
I’m have 1-2” dead space in steering. It is hard to stay in lane on highway as when a road dip takes extra movement keep straight. I was told this is normal but had dealer change steering box. Replacement helped a lot but truck is starting to get the 1-2” of play once again. Seems like similar issue to 2016 model year.
NHTSA complaint #11647647 — an unverified report by a vehicle owner.
Tamaqua, PA
VEHICLE SPEED CONTROL
Dash Warning: Check Engine Light, "Engine Power is Reduced!" and Traction Control. Code Reader Results: P2138 (APP) Accelerator Pedal Position Sensors - Not Plausible. Replaced with NEW OEM Part(s) - APP, Electrical Throttle Body and M15 Fuse - which did NOT fix issues and now due to safety concerns (further damage to vehicle and personal preservation) will be towing to dealership for diagnosis. Believe to be a known WIRING issues most likely due to WATER exposure/ SHORT in Connectors. - See IP, ECM/PCM and possible false activation to the APP circuit. This should be a RECALL due to the severity of mechanical issues of the malfunctioning system.
NHTSA complaint #11633203 — an unverified report by a vehicle owner.
Tamaqua, PA
ELECTRICAL SYSTEM
Dash Warning: Check Engine Light, "Engine Power is Reduced!" and Traction Control. Code Reader Results: P2138 (APP) Accelerator Pedal Position Sensors - Not Plausible. Replaced with NEW OEM Part(s) - APP, Electrical Throttle Body and M15 Fuse - which did NOT fix issues and now due to safety concerns (further damage to vehicle and personal preservation) will be towing to dealership for diagnosis. Believe to be a known WIRING issues most likely due to WATER exposure/ SHORT in Connectors. - See IP, ECM/PCM and possible false activation to the APP circuit. This should be a RECALL due to the severity of mechanical issues of the malfunctioning system.
NHTSA complaint #11633203 — an unverified report by a vehicle owner.
Tamaqua, PA
FUEL/PROPULSION SYSTEM
Dash Warning: Check Engine Light, "Engine Power is Reduced!" and Traction Control. Code Reader Results: P2138 (APP) Accelerator Pedal Position Sensors - Not Plausible. Replaced with NEW OEM Part(s) - APP, Electrical Throttle Body and M15 Fuse - which did NOT fix issues and now due to safety concerns (further damage to vehicle and personal preservation) will be towing to dealership for diagnosis. Believe to be a known WIRING issues most likely due to WATER exposure/ SHORT in Connectors. - See IP, ECM/PCM and possible false activation to the APP circuit. This should be a RECALL due to the severity of mechanical issues of the malfunctioning system.
NHTSA complaint #11633203 — an unverified report by a vehicle owner.
Danvers, IL
UNKNOWN OR OTHER
Reductant heater fault
NHTSA complaint #11630794 — an unverified report by a vehicle owner.
White Haven, PA
UNKNOWN OR OTHER
while driving i smelled burning electrical somewhere in the cab. looking in the rearview mirror i saw smoke ciming from the corner of the sliding rear window. i pulled over and opened my rear door and heard a crack type noise. the smoke stopped and the drivers side rear window was shattered. upon researching the issue i found a recall was done in canada and not in the usa .
NHTSA complaint #11625662 — an unverified report by a vehicle owner.
White Haven, PA
ELECTRICAL SYSTEM
while driving i smelled burning electrical somewhere in the cab. looking in the rearview mirror i saw smoke ciming from the corner of the sliding rear window. i pulled over and opened my rear door and heard a crack type noise. the smoke stopped and the drivers side rear window was shattered. upon researching the issue i found a recall was done in canada and not in the usa .
NHTSA complaint #11625662 — an unverified report by a vehicle owner.
Bailey, NC
FUEL/PROPULSION SYSTEM
Vehicle stalled then would not start
NHTSA complaint #11623397 — an unverified report by a vehicle owner.
Frankford, DE
POWER TRAIN
While hauling a trailer I received a warning tone and looked down to read the message, "reduced engine power", and the service engine light appeared all at the same time. The engine shutoff at the same time I received the warnings and didn't allow me to safely pull off the road.. I lost power steering, power braking, and controlling the vehicle and trailer while coasting to the sholder was difficult. Fortunately it was early in the morning and I was only traveling 35 mph on a straight road, and no other vehicles were on the road. If I was on an interstate traveling 55+ mph or on a curvy road it would have caused an accident or worse. I was very fortunate. This was the first time I experienced this problem and hadn't received prior warning messages or lights. The truck would not restart and the truck and trailer were towed to the dealership. The diagnosis was a failed "Fuel Pump Control Module." After waiting several weeks the replacement Fuel Pump Control Module did solved the problem. I kept the failed Fuel Pump Control Module and is available for inspection. Please investigate thoroughly! I was extremely fortunate the part failed when it did and I was able to walk away unharmed.
NHTSA complaint #11619745 — an unverified report by a vehicle owner.
Frankford, DE
FUEL/PROPULSION SYSTEM
While hauling a trailer I received a warning tone and looked down to read the message, "reduced engine power", and the service engine light appeared all at the same time. The engine shutoff at the same time I received the warnings and didn't allow me to safely pull off the road.. I lost power steering, power braking, and controlling the vehicle and trailer while coasting to the sholder was difficult. Fortunately it was early in the morning and I was only traveling 35 mph on a straight road, and no other vehicles were on the road. If I was on an interstate traveling 55+ mph or on a curvy road it would have caused an accident or worse. I was very fortunate. This was the first time I experienced this problem and hadn't received prior warning messages or lights. The truck would not restart and the truck and trailer were towed to the dealership. The diagnosis was a failed "Fuel Pump Control Module." After waiting several weeks the replacement Fuel Pump Control Module did solved the problem. I kept the failed Fuel Pump Control Module and is available for inspection. Please investigate thoroughly! I was extremely fortunate the part failed when it did and I was able to walk away unharmed.
NHTSA complaint #11619745 — an unverified report by a vehicle owner.
at 30,000 milesMissoula, MT
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
The contact owns a 2018 GMC Sierra 2500. The contact stated that while the vehicle was parked with the engine idling for approximately ten minutes, the rear crew cab window suddenly shattered. During the failure, the rear window defroster was activated. The cause of the failure was not yet determined, and the vehicle was not repaired. The local dealer and manufacturer were notified of the failure. The failure mileage was 30,000.
NHTSA complaint #11617735 — an unverified report by a vehicle owner.
at 72,500 milesLittleton, CO
AIR BAGS
The contact owns a 2018 Chevrolet Silverado 2500. The contact stated that while the vehicle was turned off and parked in the driveway, the contact heard a loud explosion. Upon inspection, it was discovered that the rear passenger’s side side-curtain air bag erroneously deployed. The cause of the failure was not yet determined. The contact stated that during the failure, shrapnel and shards of metal pierced the roof and caused multiple holes in the roof of the vehicle. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 72,500.
NHTSA complaint #11609374 — an unverified report by a vehicle owner.
Shepherdsville, KY
UNKNOWN OR OTHER
For the last year the vehicle has been in the shop at the dealer for a rancid chemical smell in the cab of the truck that causes a burning to the eyes and lungs. It gets worse when it's hot outside. The smell is there even when the vehicle is not running. The dealer cannot find the source of the smell and has turned the vehicle back over to us with no solution. It feels unsafe and is extremely uncomfortable to drive in with burning eyes and breathing issues.
NHTSA complaint #11604261 — an unverified report by a vehicle owner.
