Owners have filed 42 complaints
about the 2007 Chevrolet Silverado 3500 with NHTSA between 2007 and 2026.
The largest single group is the airbags.
Across this model's run it ranks 12 of 28 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 41
Against the median year of the Chevrolet Silverado 3500. 50 means typical for this
model; 100 means roughly double.
Severity — 61
11.9% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 91
54% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 2007 compares with every other Chevrolet Silverado 3500
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
517.9%
1,000 – 9,999 miles
414.3%
10,000 – 24,999 miles
13.6%
25,000 – 49,999 miles
828.6%
50,000 – 74,999 miles
414.3%
75,000 – 99,999 miles
13.6%
100,000 – 149,999 miles
13.6%
150,000+ miles
414.3%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Sep 2007peak 4Jun 2026
NHTSA investigations into the 2007 Chevrolet Silverado 3500
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.C...
EA08010Opened 12 Jun 2008Closed 8 Sep 2008ELECTRICAL SYSTEM:12V/24V/48V BATTERY
NON-CRASH ENGINE COMPARTMENT FIRES
IN A LETTER DATED AUGUST 27, 2008, GENERAL MOTORS CORP. (GM) NOTIFIED NHTSA THAT IT WILL CONDUCT A SAFETY RECALL (NHTSA RECALL NUMBER 08V-441) TO ADDRESS A SAFETY RELATEDDEFECT THAT CAN RESULT IN ENGINE COMPARTMENT FIRE IN APPROXIMATELY 850,000 VEHICLES EQUIPPED WITH A HEATED WINDSHIELD WASHER FLUID OPTION.THE SUBJECT VEHICLES OF THIS INVESTIGATION COMPRISE OVER THREE-QUARTERS OF THE RECALL POPULATION. ACCORDING TO GM, A SHORT CIRCUIT ON THE PRINTED CIRCUIT BOARD FOR THE WINDSHIELD WASHER FLUID HEATER MODULE MAY OVERHEAT THE CONTROL-CIRCUIT GROUND WIRE. THIS MAY CAUSE OTHER ELECTRICAL FEATURES...
PE08010Opened 4 Feb 2008Closed 12 Jun 2008ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
NON-CRASH ENGINE COMPARTMENT FIRES
IN RESPONSE TO AN INFORMATION REQUEST LETTER SENT BY THE OFFICE OF DEFECTS INVESTIGATION(ODI) DURING PRELIMINARY EVALUATION PE08-010, GM PROVIDED ODI WITH 41 ALLEGATIONS OF NON-CRASH ENGINE COMPARTMENT FIRES INCLUDING 16 ALLEGATIONS OF FIRES ORIGINATING WITH THE IGNITION IN THE OFF POSITION.ONE OF THE FIRES WAS DETERMINED TO BE CAUSED BY AN ARSON EVENT.ODI HAS ALSO RECEIVED 5 REPORTS, 4 OF WHICH ARE OF DUPLICATIVE OF REPORTS PROVIDED BY GM, ALLEGING NON-CRASH ENGINE COMPARTMENT FIRES IN THE SUBJECT VEHICLES.IN TOTAL, ODI IS AWARE OF 41 NON-CRASHENGINE COMPARTMENT FIRES IN THE SUBJECT VEHICLES...
Recalls on the 2007 Chevrolet Silverado 3500
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
20V011000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
General Motors LLC (GM) is recalling certain 2007-2008 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles equipped with non-desiccated, passenger frontal air bag inflators containing phase stabilized ammonium nitrate (PSAN) propellant that were used as interim remedy parts for previous Takata recalls. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Risk: An inflator explosion may result in sharp metal fragments striking the front passenger or other occupants resulting in serious injury or death.
15V324000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
General Motors LLC (GM) is recalling certain model year 2007-2008 Chevrolet Silverado 2500HD and 3500HD trucks manufactured November 28, 2006, to August 29, 2008, and 2007-2008 GMC Sierra 2500HD and 3500HD trucks manufactured November 27, 2006, to August 29, 2008. The affected vehicles are equipped with a passenger side frontal air bag that may be susceptible to moisture intrusion which, over time, could cause the inflator to rupture upon its deployment.
Risk: In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants, potentially resulting in serious injury or death.
14V407000
ELECTRICAL SYSTEM
General Motors LLC (GM) is recalling certain model year 2007-2011 Chevrolet Silverado HD 2500/3500 trucks manufactured January 18, 2007, to June 22, 2011, and GMC Sierra HD 2500/3500 trucks manufactured January 22, 2007, to June 21, 2011, and equipped with an auxiliary battery. Owners may unknowingly draw too much current through the vehicle's trailer harness resulting in the melting of fusible link for the auxiliary battery.
Risk: If the fusible link melts it may come into contact with adjacent components, damage the electrical center cover, the nearby wiring harness conduit and other vehicle components, increasing the risk of a fire.
10V240000
ELECTRICAL SYSTEM
GM IS RECALLING CERTAIN MODEL YEAR 2006-2009 BUICK, LUCERNE; CADILLAC DTS; HUMMER H2; MODEL YEAR 2008-2009 BUICK ENCLAVE; CADILLAC CTS; MODEL YEAR 2007-2009 CADILLAC ESCALADE, ESCALADE ESV, ESCALADE EXT; CHEVROLET AVALANCHE, SILVERADO, SUBURBAN, TAHOE; GMC ACADIA, SIERRA, YUKON, YUKON XL; SATURN OUTLOOK; AND MODEL YEAR 2009 CHEVROLET TRAVERSE VEHICLES EQUIPPED WITH A HEATED WASHER FLUID SYSTEM (HWFS). A RECALL WAS IMPLEMENTED IN 2008 TO ADD A FUSE TO THE CONTROL CIRCUIT HARNESS TO ADDRESS THE POTENTIAL CONSEQUENCES OF A PRINTED CIRCUIT BOARD (PCB) ELECTRICAL SHORT. HOWEVER, THERE HAVE BEEN NEW REPORTS OF THERMAL INCIDENTS ON HWFS MODULES AFTER THIS IMPROVEMENT WAS INSTALLED. THESE INCIDENTS RESULTED FROM A NEW FAILURE MODE ATTRIBUTED TO THE DEVICE'S THERMAL PROTECTION FEATURE. THE SIGNIFICANCE VARIES FROM MINOR DISTORTION TO CONSIDERABLE MELTING OF THE PLASTIC AROUND THE HWFS FLUID CHAMBER.
Risk: IT IS POSSIBLE FOR THE HEATED WASHER MODULE TO IGNITE AND A FIRE MAY OCCUR.
09V456000
EQUIPMENT:APPLIANCE:AIR CONDITIONER
CUES, INC. IS RECALLING CERTAIN MODEL YEAR 2007-2009 SERVICE VEHICLES BUILT ON VARIOUS CHASSIS EQUIPPED WITH CARRIER AIRV CEILING UNITS, MODEL NOS. 68RV0010BA, 68RV0012CA, AND 68RV0010EA. THE HEATER ELEMENT IN THESE ASSEMBLIES MAY BE DEFECTIVE WHICH COULD CAUSE THE UNIT TO CREATE SMOKE OR SPARKS.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 377,000 milesMcminnville, TNFire
ENGINE
The contact owned a 2007 Chevrolet Silverado. The contact stated that while driving at 65 MPH, the contact noticed smoking coming from the under the front vehicle. The contact mention he pulled over the right side of the road, turned the vehicle off and then exited the vehicle and opened the hood of the vehicle and noticed flames coming from the back of the engine. No injuries were sustained. No medical attention. The contact dialed 911 and there no police report filed. The fire department extinguished the fire. The vehicle was not destroyed. The vehicle was towed to a local tow lot. The vehicle was not repaired. The manufacturer was not notified. The approximate failure mileage was 377,000.
NHTSA complaint #11741817 — an unverified report by a vehicle owner.
at 8,625 milesMarsing, IDCrash1 injured
AIR BAGS
TL* THE CONTACT OWNS A 2007 CHEVROLET SILVERADO 3500. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, HE CRASHED INTO A DEER AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED MINOR BRUISING. THE POLICE WERE CONTACTED. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO ADVISED THAT THEY WOULD CONTACT AT A LATER DATE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 8,625.
NHTSA complaint #10483434 — an unverified report by a vehicle owner.
at 39,000 milesWhitefish, MT1 injured
AIR BAGS
TL*THE CONTACT OWNS A 2007 CHEVROLET SILVERADO 3500. WHILE DRIVING APPROXIMATELY 20 MPH BOTH FRONT AIR BAGS INVOLUNTARILY DEPLOYED. HE SUFFERED INJURIES BUT WAS ABLE TO DRIVE HIMSELF TO THE HOSPITAL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE AIR BAGS WERE REMOVED BUT THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 39,000 AND THE CURRENT MILEAGE WAS 50,000. THE VIN WAS UNAVAILABLE.
NHTSA complaint #10353668 — an unverified report by a vehicle owner.
at 5,000 milesTucson, AZFire
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
WE PURCHASED A 2007 CHEVROLET 1 TON NEW IN AUGUST OF 2007. ON JANUARY 23, 2008 MY EMPLOYEE WAS DELIVERING TRAFFIC CONTROL. THE ENGINE WAS RUNNING AS HE WAS DOING HIS PAPER WORK. HE NOTICED SMOKE FROM UNDER THE ENGINE COMPARTMENT. HE OPENED THE HOOD AND OBSERVED FLAMES AND SMOKE. HE USED THE FIRE EXTINGUISHER, THAT IS PART OF OUR ON BOARD SAFETY EQUIPMENT, AND PROCEEDED TO KNOCK DOWN THE FIRE. WE HAD IT TOWED TO WATSON CHEVROLET, WHERE IT WAS PURCHASED, AND THERE IT REMAINS TO THIS DAY. THE WIRING HARNESS HAS BEEN ORDERED MORE THAN ONCE AND MORE THAN ONCE THE MANUFACTURER HAS SENT THE WRONG ONE. I AM REPORTING THIS AFTER READING ABOUT THE FIRES IN THE FULL SIZE SUV'S. MY UNDERSTANDING IS THAT THE ENGINE AND DRIVE TRAIN ARE SIMILAR IN THESE VEHICLES AND IN MY 1 TON TRUCK.
NHTSA complaint #10217846 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 377,000 milesMcminnville, TNFire
ENGINE
The contact owned a 2007 Chevrolet Silverado. The contact stated that while driving at 65 MPH, the contact noticed smoking coming from the under the front vehicle. The contact mention he pulled over the right side of the road, turned the vehicle off and then exited the vehicle and opened the hood of the vehicle and noticed flames coming from the back of the engine. No injuries were sustained. No medical attention. The contact dialed 911 and there no police report filed. The fire department extinguished the fire. The vehicle was not destroyed. The vehicle was towed to a local tow lot. The vehicle was not repaired. The manufacturer was not notified. The approximate failure mileage was 377,000.
NHTSA complaint #11741817 — an unverified report by a vehicle owner.
Sonoma, CA
STEERING:GEAR BOX:SHAFT PITMAN
I purchased my new 2007 Chevy duramax diesel with an already installed fabtech lift kit. My pitman arm has snapped 3 times since I purchased my truck leaving me with complete steering loss. I have had to replace all steering components several times. My truck is unsafe due to a fabtech lift kit that the dealer installed before I purchased it. Led Schwab was the installer. I have several complaints with nhtsa and vsh.
NHTSA complaint #11631074 — an unverified report by a vehicle owner.
Old Fort, NC
STEERING
Rattling noise in intermediate shaft of steering column and key tumbler is sticky
NHTSA complaint #11539906 — an unverified report by a vehicle owner.
at 285,064 milesCivolo, TX
FUEL SYSTEM, DIESEL:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
TL* THE CONTACT OWNS A 2007 CHEVROLET SILVERADO 3500. THE CONTACT STATED THAT WHILE REFUELING, DIESEL FUEL SPRAYED BACK OUT OF THE FILLER NECK. THE CONTACT WAS CONCERNED THAT THE DESIGN OF THE FILLER NECK TO THE FUEL TANK WAS DEFECTIVE. A DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT WAS UNABLE TO REACH THE MANUFACTURER. THE FAILURE MILEAGE WAS 285,064.
NHTSA complaint #11349178 — an unverified report by a vehicle owner.
at 150,000 milesPhilomont, VA
SERVICE BRAKES
WHILE DRIVING AT ABOUT 35 MPH, I HAD TO STOP FOR A GARBAGE TRUCK DOING A TRASH PICKUP. WHEN I APPLIED THE BRAKES ON MY PICKUP, THE BRAKES TOTALLY FAILED AND I NEARLY DROVE ANOTHER CAR INTO THE BACK OF THE GARBAGE TRUCK. THAT AVERTED CRASH WOULD CERTAINLY HAVE KILLED THE CAR'S DRIVER. I AVOIDED A CRASH BY A RAPID TURN INTO THE ONCOMING LANE JUST AS A CAR COMING TOWARD ME CLEARED THE OPPOSING LANE. MY TRUCK HAS BEEN MAINTAINED PROFESSIONALLY AND THE BRAKE FAILURE WAS A GREAT SHOCK TO ME. MY TRUCK IS A 2007 CHEVY SILVERADO 3500 DUALLY.
NHTSA complaint #11254791 — an unverified report by a vehicle owner.
at 5 milesLinden, MI
STEERING
WHILE DRIVING AT ANY SPEED, STEERING WHEEL SHAKES, SLIGHTLY, YET NOTICEABLY. ANY SPEED. THE SHAKE IS CONSISTENT, FEELS WORSE WHEN TURNING OR(DRIFTING) RIGHT I ON FREEWAY. HAVE HAD STEERING GEAR BOX, PITMAN ARM, AND ROAD FORCE BALANCING PERFORMED, TO NO RELIEF. UPON SELF INSPECTION, LEFT WHEEL SEEMS (TIGHTER) AND NOT AS LOOSE TO HAND MANIPULATION, RIGHT WHEEL IS NOTICEABLY LOOSE WITH SLIGHT NOISE INDICATIVE TO A LOOSE OR WORN TIE ROD. VEHICLE WAS PURCHASED NEW. IT HAS BEEN TO 5 GM DEALERSHIPS TO ATTEMPT A FIX OF THIS PROBLEM. A LAWSUIT WAS FINALIZED APRIL 2019. GM WAS FORCED TO COMPENSATE OWNER YET NO FIX WAS PERFORMED.
NHTSA complaint #11194479 — an unverified report by a vehicle owner.
at 230,000 milesCarrollton, TX
UNKNOWN OR OTHER
TAKATA RECALL MY DASHBOARD HAS CRACKED IN THREE DIFFERENT SPOTS 2 AROUND PASSENGERS AIR BAG ONE OVER GAGE CLUSTER. NOT SURE IF CAR WAS IN MOTION OR SITTING WHEN IT HAPPEN.
NHTSA complaint #11091186 — an unverified report by a vehicle owner.
OAK Harbor, WA
AIR BAGS
"TAKATA RECALL" - I RECEIVED MY LETTER REGARDING THE PASSENGER SIDE AIRBAG RECALL DATED JULY 2015. I CONTACTED CORPORATE HEADQUARTERS AND THEY WERE NO HELP AND KEPT TELLING ME THE VEHICLE WAS "SAFE" TO DRIVE EVEN THOUGH THE LETTER SAYS DISCHARGE OF THE AIRBAG COULD CAUSE "INJURY OR DEATH TO OCCUPANTS." ON 2/15/17 I TOOK THE VEHICLE IN TO BLADE CHEVROLET AND ASKED THEM TO FIX THE RECALL. THEY JUST DOCUMENTED THAT THE PART IS NOT AVAILABLE. IT IS GOING ON TWO YEARS NOW - THIS IS UNREASONABLE. I CAN'T USE THE TRUCK FOR INTENDED USE - EXTENDED CAMPING TRIPS - OR EVEN SELL IT FOR TOP DOLLAR WITH A SAFETY RECALL THAT IS NOT BEING FIXED.
NHTSA complaint #10955042 — an unverified report by a vehicle owner.
Ironton, OH
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 CHEVROLET SILVERADO 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V324000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #10948729 — an unverified report by a vehicle owner.
Lebanon, TN
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 CHEVROLET SILVERADO 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V324000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #10927423 — an unverified report by a vehicle owner.
at 25,000 milesMineral Wells, TX
AIR BAGS
TAKATA RECALL; RECEIVED THIS RECALL NOTICE JULY 2015 AND IT HAS BEEN OVER A YEAR AND NO FIX IN SIGHT. I WOULD REALLY LIKE TO KNOW WHAT AMERICA IS COMING TO. I AM STARTING TO BELIEVE WE ARE BECOMING A THIRD WORLD COUNTRY WITH GM GETTING AWAY THIS TYPE OF SAFETY RECALL AND NOW THERE SHOULD BE ANOTHER RECALL ON THE DASH NOW CRACKING IN SEVERAL PLACES AND LOOKING ONLINE THERE ARE MANY OTHER'S CRACKING IN THE SAME PLACE AND FALLING APART. WOULD REALLY LIKE TO GET SOME SATISFACTION FROM A COMPANY THAT WE THE TAXPAYERS WERE FORCED TO BAILOUT......
NHTSA complaint #10924528 — an unverified report by a vehicle owner.
Lincoln, CA
AIR BAGS
TAKATA RECALL COME ON GM...MY HONDA DEALSHIP CONTACTED ME (AND I AM THE SECOND OWNER OF THIS CAR, NOT SURE HOW THEY FOUND ME) AND SCHEDULED AN APPT, AND FIXED MY AIRBAG...THIS ALL HAPPENED IN LESS THAN A WEEK AND LITTLE IF ANY INCONVENIENCE TO ME. GM GET YOUR ACT TOGETHER.
NHTSA complaint #10899208 — an unverified report by a vehicle owner.
at 82,000 milesLandenberg, PA
SERVICE BRAKES
BRAKE LINE FAILURE FROM RUST ON A VEHICLE WITH LESS THAN 82,000 MILES ON IT. ALL THE LINES MUST BE REPLACED. FAILED IN MODERATE SPEED IN MAJOR TRAFFIC JAM. SECOND FAILURE ON SAME VEHICLE. AFTER FIRST FAILURE ALL LINE WERE INSPECTED AND NO PROBLEMS WERE NOTED. APPARENTLY WITHOUT PERFORMING AN ULTRASOUND THICKNESS ANALYSIS IT IS NOT POSSIBLE TO DETERMINE THE CONDITION OF THE BRAKE LINES.
NHTSA complaint #10872081 — an unverified report by a vehicle owner.
Ironton, OH
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 CHEVROLET SILVERADO 3500. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V324000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 04/08/16
NHTSA complaint #10838122 — an unverified report by a vehicle owner.
Atlanta, MO
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 CHEVROLET SILVERADO 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V3240200 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOTIFIED. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 04/14/16
NHTSA complaint #10837187 — an unverified report by a vehicle owner.
SAN Antonio, TX
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 CHEVROLET SILVERADO 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V324000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTUERER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #10836725 — an unverified report by a vehicle owner.
Amanda, OH
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 CHEVROLET SILVERADO 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V324000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #10825303 — an unverified report by a vehicle owner.
Browns Summit, NC
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 CHEVROLET SILVERADO 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V324000 (AIR BAGS); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #10819935 — an unverified report by a vehicle owner.
at 30,000 milesMT Washington, KY
ENGINE
TL* THE CONTACT OWNS A 2007 CHEVROLET 3500. WHILE DRIVING 65 MPH, THE VEHICLE WOULD SLOW DOWN TO ABOUT 30 MPH WITHOUT WARNING. THE CONTACT STATED THAT IT FELT AS IF THE BRAKES WERE APPLIED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL INJECTORS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 30,000. UPDATED 02/05/16*LJ
NHTSA complaint #10794886 — an unverified report by a vehicle owner.
at 30,000 milesMT Washington, KY
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 CHEVROLET 3500. WHILE DRIVING 65 MPH, THE VEHICLE WOULD SLOW DOWN TO ABOUT 30 MPH WITHOUT WARNING. THE CONTACT STATED THAT IT FELT AS IF THE BRAKES WERE APPLIED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL INJECTORS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 30,000. UPDATED 02/05/16*LJ
NHTSA complaint #10794886 — an unverified report by a vehicle owner.
at 55,325 milesFramingham, MA
ENGINE
TRAVELING AT 60 MPH WHILE TOWING A 35' FIFTH WHEEL THE ENGINE STARTED TO SHUDDER A BIT. WHEN WE PULLED OVER AND PUT THE ENGINE INTO NEUTRAL THE ENGINE STOPPED RUNNING. WE TRIED TO START THE TRUCK BUT IT WOULD NOT TURN OVER BUT THERE WAS JUICE TO THE BATTERY TO RUN THE LIGHTS AND WINDOWS. AFTER BEING TOWED TO A LOCAL GARAGE, AS WE WERE OUT OF STATE, THEN TO ANOTHER IN OUR TOWN WE WERE INFORMED IT IS A BAD CRANKSHAFT AND A NEW ENGINE IS NEEDED. THE ENGINE HAS 55 THOUSAND MILES ON IT WITH NO MODIFICATIONS. AFTER MANY SEARCHES ON THE INTERNET I HAVE FOUND MANY CASES WHERE THIS HAS OCCURRED. I HAVE CONTACTED CHEVY AND THEIR RESPONSE IS IT IS OUT OF THE WARRANTY PERIOD, FIVE YEARS EVEN THOUGH IT IS WELL UNDER THE 100,000 MILE CAP. THIS NEEDS TO BE ADDRESSED AS IT COULD HAVE CAUSED A MAJOR ACCIDENT HAD WE NOT BEEN IN THE RIGHT LANE AND BEEN ABLE TO PULL OVER BEFORE LOSING COMPLETE POWER ON A MAJOR HIGHWAY.
NHTSA complaint #10721796 — an unverified report by a vehicle owner.
Auburn, NY
STEERING
2007 CHEVROLET SILVERADO 3500. CONSUMER STATED WHEN HE BACKED THE VEHICLE OUT OF THE DRIVEWAY, HE DISCOVERED HE DID NOT HAVE BRAKES NOR POWER STEERING. *TA THE POWER STEERING PUMP, PULLEY AND SERPENTINE BELT WERE REPLACED. UPDATED 02/23/15. *JB UPDATED 04/15/15
NHTSA complaint #10663901 — an unverified report by a vehicle owner.
Auburn, NY
SERVICE BRAKES, HYDRAULIC
2007 CHEVROLET SILVERADO 3500. CONSUMER STATED WHEN HE BACKED THE VEHICLE OUT OF THE DRIVEWAY, HE DISCOVERED HE DID NOT HAVE BRAKES NOR POWER STEERING. *TA THE POWER STEERING PUMP, PULLEY AND SERPENTINE BELT WERE REPLACED. UPDATED 02/23/15. *JB UPDATED 04/15/15
NHTSA complaint #10663901 — an unverified report by a vehicle owner.
Muskegon, MI
ELECTRICAL SYSTEM
ON DECEMBER 17TH, I BROUGHT MY VEHICLE IN FOR A KEY/IGNITION RECALL.THEY INSTALLED A KEY INSERT AND KEY RINGS ON BOTH THE KEYS. ON MONDAY, DECEMBER 22ND, MY DAUGHTER INSERTED THE KEY INTO THE IGNITION AND IT AUTOMATICALLY LOCKED ON HER AND SHE COULD NOT TURN THE KEY NOR COULD SHE TAKE THE KEY OUT. I CALLED BETTEN CHEVROLET THINKING THAT THIS HAD TO BE RELATED TO THE RECALL THAT WAS DONE. THE PERSON WHO ANSWERED THE PHONE AT BETTEN CHEVROLET STATED THERE WAS NO WAY THAT THIS WAS RELATED TO THE RECALL AND THAT SHE MUST HAVE A DEAD BATTERY AND THAT WE SHOULD TRY JUMPING IT. WE ATTEMPTED TO JUMP START IT WITH NO AVAIL. I CALLED BETTEN BACK AND THEY SAID THEY WOULD SEND A TOW TRUCK BUT WOULDN'T BE ABLE TO GET TO MY CAR UNTIL THE NEXT DAY.I CALLED THE NEXT AFTERNOON AND THEY TOLD ME THAT MY BATTERY WAS CORRODED AND FRIED AND THAT HAD ALSO FRIED MY COMPUTER MODULE. IS IT COINCIDENTAL THAT MY BATTERY CHECKED OUT GOOD ON THE INSPECTION BUT THAT IN 5 DAYS THE BATTERY IS CORRODED? I AM SURE THAT IF THE BATTERY WAS CORRODED ON THE INITIAL INSPECTION THAT WOULD HAVE BEEN BROUGHT TO MY ATTENTION AND SUGGESTED TO BE REPLACED AT THAT TIME. I TOLD HIM IT HAD TO BE RELATED TO SOMETHING THEY DID DURING THE RECALL MAINTENANCE. I WAS TOLD THAT THIS WAS A SEPARATE INCIDENT AND THAT THIS WAS COINCIDENCE. I CALLED A MECHANIC AND HE SAID THAT ANY KEY THAT IS ALTERED WILL SEND AN ALERT TO THE CAR THAT THE KEY IS ALTERED AND THAT THIS COULD BE SOMEONE TRYING TO BREAK INTO THE VEHICLE AND THAT WOULD CAUSE THE KEY TO LOCK UP. THEREFORE, BETTEN ALTERING THE KEY FOR THE RECALL COULD HAVE POTENTIALLY CAUSED THIS LOCK UP. THIS LOCK UP COULD HAVE CAUSED THE COMPUTER MODULE AND THE BATTERY TO FRY.
NHTSA complaint #10676799 — an unverified report by a vehicle owner.
at 28,350 milesNiles, MI
SERVICE BRAKES
SITTING AT A TRAFFIC LIGHT, AND THE BRAKE PEDAL WENT TO THE FLOOR, ALLOWING THE TRUCK TO ROLL INTO THE INTERSECTION. THE ONLY WAY I STOPPED IT WAS SHIFT THE TRANSMISSION INTO NEUTRAL. I NURSED THE TRUCK BACK HOME AND FOUND ALL OF THE BRAKE LINES ARE CORRODED WITH ONE BLOWN OUT. THE MASTER CYLINDER WAS ALMOST EMPTY IN ONE CHAMBER. THE OTHER CHAMBER WAS TOTALLY EMPTY. TRUCK HAS ONLY 28,000 MILES.
NHTSA complaint #10648692 — an unverified report by a vehicle owner.