FaultScore

FaultScore report

2013 Chevrolet Silverado 3500 problems

Owners have filed 36 complaints about the 2013 Chevrolet Silverado 3500 with NHTSA between 2013 and 2025. The largest single group is the engine & cooling. Across this model's run it ranks 21 of 28 worst.

C

FaultScore 44/100

Higher is worse. Measured against the other years of the Chevrolet Silverado 3500.

How this is worked out

The numbers

36

Complaints

1

Crashes reported

2

Fires reported

1

Injuries reported

56,000 mi

Median mileage at failure

Half of reported failures happened before this

28%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 35 vs 50 Severity 57 vs 50 Early failure 47 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 35
Against the median year of the Chevrolet Silverado 3500. 50 means typical for this model; 100 means roughly double.
Severity — 57
11.1% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 47
28% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2013 compares with every other Chevrolet Silverado 3500

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2013 Chevrolet Silverado 3500

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Steering 7 19.4%

Median failure at 12,500 miles

Engine & Cooling 7 19.4%

0 crashes, 1 fires · median 56,000 mi

Other & Unspecified 5 13.9%

Median failure at 79,000 miles

Transmission & Drivetrain 5 13.9%

Median failure at 137,199 miles

Fuel & Propulsion 4 11.1%

Median failure at 51,069 miles

Electrical System 4 11.1%

0 crashes, 1 fires · median 69,499 mi

Airbags 2 5.6%

1 crashes, 0 fires · median 55,000 mi

Wheels 1 2.8%

Median failure at 65,000 miles

Brakes 1 2.8%

Median failure at 70,000 miles

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 1 3.4%
1,000 – 9,999 miles 4 13.8%
10,000 – 24,999 miles 1 3.4%
25,000 – 49,999 miles 5 17.2%
50,000 – 74,999 miles 9 31.0%
75,000 – 99,999 miles 3 10.3%
100,000 – 149,999 miles 4 13.8%
150,000+ miles 2 6.9%

NHTSA crash tests

The agency crash-tested this model year itself. These are its own photographs and star ratings.

Configuration Overall Front Side Rollover
2013 Chevrolet Silverado 3500 PU/RC 4WD
2013 Chevrolet Silverado 3500 PU/EC 4WD
2013 Chevrolet Silverado 3500 PU/CC 4WD
2013 Chevrolet Silverado 3500 PU/RC RWD
2013 Chevrolet Silverado 3500 PU/EC RWD
2013 Chevrolet Silverado 3500 PU/CC RWD

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Jun 2013 peak 3 Jan 2025

NHTSA investigations into the 2013 Chevrolet Silverado 3500

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

1 investigation is still open.

EA21002 Opened 17 Sep 2021 Still open AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

Desiccated Air Bag Inflator Rupture

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.C...

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

at 55,000 miles Braham, MN Crash 1 injured

AIR BAGS

TL* THE CONTACT OWNS A 2013 CHEVROLET SILVERADO 3500. WHILE STOPPED IN TRAFFIC, THE VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE. THE CONTACT'S VEHICLE CRASHED INTO THE PRECEDING VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE NECK AND BACK, WHICH REQUIRED MEDICAL ATTENTION. THE CONTACT WAS UNCERTAIN IF THERE WERE ANY INJURIES SUSTAINED BY THE OTHER DRIVERS OR PASSENGERS. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.

NHTSA complaint #10648326 — an unverified report by a vehicle owner.

at 1,800 miles Bluefield, WV Fire

ELECTRICAL SYSTEM

THE VEHICLE'S ENGINE COMPARTMENT CAUGHT ON FIRE FOLLOWING GOING THROUGH A CAR WASH. I STOPPED AFTER PULLING ACROSS THE STREET AND NOTICED FALSE FAULT INDICATIONS ON THE DISPLAY, FOLLOWED BY SMOKE BLOWING FROM THE HEATER VENTS. I PULLED INTO A PARKING SPACE, RAISED THE HOOD, AND SAW FLAMES COMING FROM THE LEFT REAR OF THE ENGINE COMPARTMENT AS YOU FACE THE VEHICLE. I BORROWED A FIRE EXTINGUISHER FROM A STORE AND PUT THE FIRE OUT. I HAVE RECEIVED LITTLE INFORMATION FROM GM IN 2 1/2 MONTHS AND NOTHING INDICATES TO ME THEY HAVE TAKEN THIS ENGINE COMPARTMENT FIRE SERIOUSLY. HAD THIS OCCURRED AT SPEED, IN TRAFFIC, ETC. IT WOULD HAVE CREATED A VERY DANGEROUS SITUATION NOT ONLY FOR MYSELF BUT OTHERS IN THE AREA.

NHTSA complaint #10559546 — an unverified report by a vehicle owner.

at 1,800 miles Bluefield, WV Fire

ENGINE AND ENGINE COOLING

THE VEHICLE'S ENGINE COMPARTMENT CAUGHT ON FIRE FOLLOWING GOING THROUGH A CAR WASH. I STOPPED AFTER PULLING ACROSS THE STREET AND NOTICED FALSE FAULT INDICATIONS ON THE DISPLAY, FOLLOWED BY SMOKE BLOWING FROM THE HEATER VENTS. I PULLED INTO A PARKING SPACE, RAISED THE HOOD, AND SAW FLAMES COMING FROM THE LEFT REAR OF THE ENGINE COMPARTMENT AS YOU FACE THE VEHICLE. I BORROWED A FIRE EXTINGUISHER FROM A STORE AND PUT THE FIRE OUT. I HAVE RECEIVED LITTLE INFORMATION FROM GM IN 2 1/2 MONTHS AND NOTHING INDICATES TO ME THEY HAVE TAKEN THIS ENGINE COMPARTMENT FIRE SERIOUSLY. HAD THIS OCCURRED AT SPEED, IN TRAFFIC, ETC. IT WOULD HAVE CREATED A VERY DANGEROUS SITUATION NOT ONLY FOR MYSELF BUT OTHERS IN THE AREA.

NHTSA complaint #10559546 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

at 39,639 miles Corrales, NM

FUEL SYSTEM, DIESEL

The contact owns a 2013 Chevrolet Silverado 3500. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the independent mechanic where it was diagnosed with failed temperature sensors and a failed heating element in the diesel exhaust fluid (DEF) tank. The contact was informed that the heating element and the temperature sensors needed to be replaced. The vehicle was not repaired. In addition, the contact stated that an unknown repair was performed four years ago on the diesel exhaust fluid (DEF) tank. The manufacturer was made aware of the failure but did not assist. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 39,639.

NHTSA complaint #11638285 — an unverified report by a vehicle owner.

at 39,639 miles Corrales, NM

ENGINE

The contact owns a 2013 Chevrolet Silverado 3500. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the independent mechanic where it was diagnosed with failed temperature sensors and a failed heating element in the diesel exhaust fluid (DEF) tank. The contact was informed that the heating element and the temperature sensors needed to be replaced. The vehicle was not repaired. In addition, the contact stated that an unknown repair was performed four years ago on the diesel exhaust fluid (DEF) tank. The manufacturer was made aware of the failure but did not assist. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 39,639.

NHTSA complaint #11638285 — an unverified report by a vehicle owner.

at 39,639 miles Corrales, NM

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:UREA INJECTION SYSTEM (DEF)

The contact owns a 2013 Chevrolet Silverado 3500. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the independent mechanic where it was diagnosed with failed temperature sensors and a failed heating element in the diesel exhaust fluid (DEF) tank. The contact was informed that the heating element and the temperature sensors needed to be replaced. The vehicle was not repaired. In addition, the contact stated that an unknown repair was performed four years ago on the diesel exhaust fluid (DEF) tank. The manufacturer was made aware of the failure but did not assist. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 39,639.

NHTSA complaint #11638285 — an unverified report by a vehicle owner.

Otis, OR

POWER TRAIN

Torque converter failed and destroyed my transmission. There is metal shavings in my transmission fluid. My truck will not shift right, the torque converter wants to lock up. It causes my truck to have a jerking type feeling.

NHTSA complaint #11630237 — an unverified report by a vehicle owner.

at 137,199 miles Champlin, MN

POWER TRAIN

The truck started shifting hard. Had it towed home. Then towed to dealership. They diagnosed it with a faulty TCM #24256861. Then said it could be up to 18 months for the part. This is unacceptable in our opinion. Additional expenses, time missed from work, etc.

NHTSA complaint #11545163 — an unverified report by a vehicle owner.

at 137,199 miles Champlin, MN

UNKNOWN OR OTHER

The truck started shifting hard. Had it towed home. Then towed to dealership. They diagnosed it with a faulty TCM #24256861. Then said it could be up to 18 months for the part. This is unacceptable in our opinion. Additional expenses, time missed from work, etc.

NHTSA complaint #11545163 — an unverified report by a vehicle owner.

at 137,199 miles Champlin, MN

ELECTRICAL SYSTEM

The truck started shifting hard. Had it towed home. Then towed to dealership. They diagnosed it with a faulty TCM #24256861. Then said it could be up to 18 months for the part. This is unacceptable in our opinion. Additional expenses, time missed from work, etc.

NHTSA complaint #11545163 — an unverified report by a vehicle owner.

Portland, TX

POWER TRAIN

General Motors produces several years of vehicles with a faulty transmission control module (TCM). From 2008 thru 2015, Chevrolet and GMC 2,500 & 3,500 trucks with the 6.6 L Duramax engine and Allison 1,000 transmission all used the same TCM; part number 24256861. This part has experienced a very high failure rate. During the summer of 2022, the stock of replacement parts was exhausted and GM seems to be postponing the manufacture or new parts. An estimated 5,000 vehicles are currently unusable due to the failure of this part and no new parts available.

NHTSA complaint #11532989 — an unverified report by a vehicle owner.

Portland, TX

ELECTRICAL SYSTEM

General Motors produces several years of vehicles with a faulty transmission control module (TCM). From 2008 thru 2015, Chevrolet and GMC 2,500 & 3,500 trucks with the 6.6 L Duramax engine and Allison 1,000 transmission all used the same TCM; part number 24256861. This part has experienced a very high failure rate. During the summer of 2022, the stock of replacement parts was exhausted and GM seems to be postponing the manufacture or new parts. An estimated 5,000 vehicles are currently unusable due to the failure of this part and no new parts available.

NHTSA complaint #11532989 — an unverified report by a vehicle owner.

at 56,000 miles Bonney Lake, WA

ENGINE

The contact owns a 2013 Chevrolet Silverado 3500. The contact stated while driving 50 MPH, the vehicle lost motive power. There was no warning light illuminated. The contact was able to pull to the side of the road and restarted the vehicle. The check engine warning light illuminated but the vehicle started operating normally. The contact was able to drive the vehicle back to the residence. An independent mechanic diagnosed the vehicle and stated that the engine control module (ECM) needed to be replaced. The vehicle was not repaired. The dealer was contacted and stated that the ECM was not available. The manufacturer was contacted but no assistance was provided. The failure mileage was 56,000.

NHTSA complaint #11528203 — an unverified report by a vehicle owner.

at 56,000 miles Bonney Lake, WA

ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)

The contact owns a 2013 Chevrolet Silverado 3500. The contact stated while driving 50 MPH, the vehicle lost motive power. There was no warning light illuminated. The contact was able to pull to the side of the road and restarted the vehicle. The check engine warning light illuminated but the vehicle started operating normally. The contact was able to drive the vehicle back to the residence. An independent mechanic diagnosed the vehicle and stated that the engine control module (ECM) needed to be replaced. The vehicle was not repaired. The dealer was contacted and stated that the ECM was not available. The manufacturer was contacted but no assistance was provided. The failure mileage was 56,000.

NHTSA complaint #11528203 — an unverified report by a vehicle owner.

Woodinville, WA

POWER TRAIN

Tcm module faild on freeway when doing 60mph the vehicle suddenly down shifted causing car behind me to skid there brakes to avoid a rear end collision.Yes vehicle can be inspected for failure of transmission control module.The vehicle was diagnosed of a faulty transmission control module.. The truck has been down since December 2022.the dealer says the part had been discontinued With no release date.

NHTSA complaint #11525682 — an unverified report by a vehicle owner.

Avery, TX

POWER TRAIN

According to GM 2009 to 2015 Chevy Silverado transmission control module and wiring harness failed. People have been without their cars for more than a year ours has been down for 6 months. NO dates for the parts to be back in stock.

NHTSA complaint #11507940 — an unverified report by a vehicle owner.

Avery, TX

ELECTRICAL SYSTEM

According to GM 2009 to 2015 Chevy Silverado transmission control module and wiring harness failed. People have been without their cars for more than a year ours has been down for 6 months. NO dates for the parts to be back in stock.

NHTSA complaint #11507940 — an unverified report by a vehicle owner.

Buda, TX

AIR BAGS

I took my Chevrolet Silverado in for the airbag recall, and when it was returned to me the passenger airbag sensor was set off on the dash. The recall work wad done at Capital Chevrolet, at 6200 S I-35 Frontage Rd, Austin, TX 78745. I asked them to fix the airbag sensor problem, and they looked at it and wanted to charge me to fix it. They said that "well it's a 2013 so it probably just went bad". I find it overly suspicious that it went bad IMMEDIATELY after conducting an airbag recall. They offered to repair the airbag issue, but only if I paid them the normal rate. How in the world does it it make sense for me to pay for a recall issue. There were NO issues with the airbags before I brought it in for the recall.

NHTSA complaint #11463919 — an unverified report by a vehicle owner.

at 70,000 miles Mechanicsville, VA

UNKNOWN OR OTHER

CAME TO A STOP AT TOP OF EXIT RAMP TRUCK CONTINUED TO ROLL BACKWARDS BRAKE LIGHT AND ABS LIGHT CAME ON, TRUCK BEEPED THREE TIMES COMING UP RAMP, HIT EXCELLERATOR AND TRUCK ENGINE DID NOT RESPOND. HIT EMERGENCY BRAKE. PUT TRUCK IN PARK AND TURN OFF IGNITION. TRUCK REFUSED TO START. EXTREMELY DANGEROUS STOP TO CUT OFF AS TRACTOR TRAILER WE'RE COMING OFF INTERSTATE BEHIND ME FULL SPEED TO TRUCK STOP (BEFORE THIS INCIDENT THE TRUCK HAD DRIVEN COMPLETELY FINE ON A 60 MILE DRIVE ALL INTERSTATE EXCEPT FOR MAYBE THREE MILES. ). TRUCK IS STILL AT THE MECHANIC AS THEY CAN NOT GET TRUCK STARTED. ITS BEEN A WEEK.

NHTSA complaint #11353797 — an unverified report by a vehicle owner.

at 70,000 miles Mechanicsville, VA

ENGINE

CAME TO A STOP AT TOP OF EXIT RAMP TRUCK CONTINUED TO ROLL BACKWARDS BRAKE LIGHT AND ABS LIGHT CAME ON, TRUCK BEEPED THREE TIMES COMING UP RAMP, HIT EXCELLERATOR AND TRUCK ENGINE DID NOT RESPOND. HIT EMERGENCY BRAKE. PUT TRUCK IN PARK AND TURN OFF IGNITION. TRUCK REFUSED TO START. EXTREMELY DANGEROUS STOP TO CUT OFF AS TRACTOR TRAILER WE'RE COMING OFF INTERSTATE BEHIND ME FULL SPEED TO TRUCK STOP (BEFORE THIS INCIDENT THE TRUCK HAD DRIVEN COMPLETELY FINE ON A 60 MILE DRIVE ALL INTERSTATE EXCEPT FOR MAYBE THREE MILES. ). TRUCK IS STILL AT THE MECHANIC AS THEY CAN NOT GET TRUCK STARTED. ITS BEEN A WEEK.

NHTSA complaint #11353797 — an unverified report by a vehicle owner.

at 70,000 miles Mechanicsville, VA

SERVICE BRAKES

CAME TO A STOP AT TOP OF EXIT RAMP TRUCK CONTINUED TO ROLL BACKWARDS BRAKE LIGHT AND ABS LIGHT CAME ON, TRUCK BEEPED THREE TIMES COMING UP RAMP, HIT EXCELLERATOR AND TRUCK ENGINE DID NOT RESPOND. HIT EMERGENCY BRAKE. PUT TRUCK IN PARK AND TURN OFF IGNITION. TRUCK REFUSED TO START. EXTREMELY DANGEROUS STOP TO CUT OFF AS TRACTOR TRAILER WE'RE COMING OFF INTERSTATE BEHIND ME FULL SPEED TO TRUCK STOP (BEFORE THIS INCIDENT THE TRUCK HAD DRIVEN COMPLETELY FINE ON A 60 MILE DRIVE ALL INTERSTATE EXCEPT FOR MAYBE THREE MILES. ). TRUCK IS STILL AT THE MECHANIC AS THEY CAN NOT GET TRUCK STARTED. ITS BEEN A WEEK.

NHTSA complaint #11353797 — an unverified report by a vehicle owner.

at 88,000 miles Virginia Beach, VA

UNKNOWN OR OTHER

THE DASHBOARD HAS CRACKED IN TWO PLACES. ONE CRACK IS AT THE CORNER OF THE PASSENGER AIR BIG AND THE OTHER IS ABOVE THE INSTRUMENT CLUSTER. THE CRACKS LEAD ME TO SUSPECT THE DASHBOARD IS EITHER BRITTLE OR UNDER STRESS. WHAT WILL HAPPEN IF THE AIRBAG DEPLOYS? WILL THE DASHBOARD DISINTEGRATE AND CAUSE INJURY TO THE VEHICLE OCCUPANTS. THERE IS NO EXCUSE FOR THIS BAD DASHBOARD GIVEN TODAY'S TECHNOLOGY. MY VEHICLE HAS NEVER BEEN IN AN ACCIDENT SO THIS SHOULD NOT BE HAPPENING.

NHTSA complaint #11306647 — an unverified report by a vehicle owner.

at 50,125 miles Birdsboro, PA

UNKNOWN OR OTHER

EXHAUST IS LEAKING INTO CABIN WHEN STOPPED OR PARKED

NHTSA complaint #11298380 — an unverified report by a vehicle owner.

at 181,624 miles Creedmoor, NC

FUEL/PROPULSION SYSTEM

BOSCH FUEL PUMP IS FAILING SENDING METAL FILINGS THROUGHOUT THE ENGINE. GM IS AWARE OF THE PROBLEM ON VEHICLE YEARS 2011-2106 BUT HAS NOT ISSUED A RECALL. COST TO REPAIR 10,600.00 PLUS LOSS OF VEHICLE SINCE THE REPAIR TAKES OVER 40 HOURS.

NHTSA complaint #11287438 — an unverified report by a vehicle owner.

at 30,580 miles Sugar Grove, IL

FUEL/PROPULSION SYSTEM

VEHICLE DEVELOPED A FUEL LEAK IN THE RETURN FUEL LINE LOCATED AT THE TANK. THE FUEL LINE IS MADE OF PLASTIC, IT HAS NO PROTECTION AROUND THE FUEL LINE, AND IS LOCATED WHERE NATURAL DEBRIS MAY COLLECT. IN THIS PARTICULAR INCIDENT AN ACORN BECAME LODGED NEXT TO FUEL LINE AND WORE A HOLE IN IT. THE RESULT WAS A FUEL LEAK ONLY WHEN THE VEHICLE IS RUNNING/DRIVEN, AND I WAS DRIVING THE VEHICLE AT THE TIME THIS OCCURRED. THE AREA WHERE THIS FUEL LEAK OCCURS IS ALSO DIRECTLY OPPOSITE OF THE DIESEL EXHAUST SYSTEM WHICH REACHES 1200 DEGREES DURING THE REGENERATION PROCESS. WHILE DRIVING WITH THIS LEAK THE WIND TURBULENCE CREATED UNDER THE VEHICLE CAUSED DIESEL FUEL TO BE DISTRIBUTED ACROSS THE ENTIRE UNDERSIDE OF THE TRUCK INCLUDING THE EXHAUST SYSTEM WHICH COULD HAVE CAUSED A FIRE. THERE HAVE BEEN VEHICLE FIRES REPORTED BUT SINCE THE LINES ARE PLASTIC ANY EVIDENCE OF THEM BEING DAMAGED IS DESTROYED AND THE TRUE CAUSE OF THE FIRE LEFT UNDETERMINED. THIS DESIGN DEFECT SHOULD BE LOOKED AT AND CORRECTED IMMEDIATELY TO PREVENT ANY FURTHER PROPERTY DAMAGE AND HARM TO THE PUBLIC AT LARGE. I HAD THE VEHICLE REPAIRED AND THE DEALER CLAIMS A RODENT CHEWED THROUGH THE LINE AND CAUSED THE LEAK. THE VEHICLE IS GARAGED KEPT AND I DO NOT LIVE ON A FARM, PLUS THERE ARE MANY OTHER ITEMS IN THE GARAGE THAT A RODENT WOULD PREFER OVER THE FUEL LINE. I HAVE A VIDEO AND THE FUEL LINE AND THE 2 ACORNS. THE PROBLEM COULD HAVE BEEN PREVENTED EITHER BY PUTTING A SHIELD TO STOP THE DEBRIS FROM ENTERING, MOVING THE TANK BACK 4 INCHES, AND/OR WRAPPING THE FUEL LINES WITH A PROTECTIVE COVERING.

NHTSA complaint #11206223 — an unverified report by a vehicle owner.

at 79,000 miles Swanton, OH

UNKNOWN OR OTHER

EXHAUST MANIFOLD BOLTS BROKE OFF . DUE TO CHEAP METAL USED.

NHTSA complaint #11057518 — an unverified report by a vehicle owner.

at 209,000 miles Milton, NY

ENGINE

2013 CHEVROLET SILVERADO K3500HD LTZ CREWCAB 6.6L DURAMAX : ENGINE REGULARLY FAILS TO START. SINCE ACQUIRING THIS PRE-OWNED TRUCK IN JUNE 2017 I HAVE EXPERIENCED THREE INSTANCES WHERE THE ENGINE TURNS OVER WHILE ATTEMPTING TO START BUT FAILS TO DO SO. IN ALL CASES THE ATTEMPT TO START WAS MADE AFTER THE VEHICLE SAT OUTSIDE OVERNIGHT. VEHICLE WAS ORIENTED WITH A SLIGHT UPHILL (5 DEGREES) NOSE UP ATTITUDE. BATTERY (THERE ARE 2) CONDITION TESTED WELL WITHIN SPECIFICATIONS FOR STATE OF CHARGE,VOLTAGE AND AMPERAGE. AFTER HAVING THE TRUCK TOWED TO VARIOUS SERVICE FACILITIES NONE COULD FIND A CAUSE FOR THE NO START CONDITION. IN EVERY INSTANCE THE TRUCK WOULD RESTART AFTER HAVING SAT FOR A NUMBER OF DAYS. PRIOR TO THESE INCIDENTS THERE HAVE BEEN ALSO BEEN AN EQUAL NUMBER OF LOUD DRIVE TRAIN NOISES WHEN MAKING A LEFT TURN FROM A STANDSTILL ONTO THE HIGHWAY. AFTER ENTERING THE HIGHWAY THE VEHICLE PERFORMED NORMALLY EXCEPT IT WAS IMMEDIATELY FOLLOWED BY WHAT CAN ONLY BE DESCRIBED AS A HESITATION/STUMBLING WHEN ACCELERATING MODERATELY. NONE OF THESE DESCRIBED CONDITIONS HAVE BEEN ACCOMPANIED BUT ANY WARNING TONES OR MIL INDICATORS ON THE DASHBOARD. VEHICLE CURRENTLY HAS APPROX. 209,000 MILES AND WAS ORIGINALLY SOLD NEW IN 2013 AND DRIVEN IN TEXAS BEFORE BEING BROUGHT TO CONNECTICUT IN JAN 2017 FROM WHERE I PURCHASED IT.

NHTSA complaint #11048858 — an unverified report by a vehicle owner.

at 33,000 miles East Wenatchee, WA

STEERING

STEERING HAS LOCKED UP MOMENTARILY WHILE TURNING AT LOW SPEED INTO A PARKING LOT. THIS HAS HAPPENED NUMEROUS TIMES, BUT IT IS VERY BRIEF. RECENTLY IT HAS HAPPENED SEVERAL TIMES WHILE DRIVING IN DEEP SNOW IN THE MOUNTAINS IN FOUR WHEEL DRIVE. IT COMPLETELY LOCKS UP FOR A SECOND OR SO THEN BREAKS FREE. IT IS NOT TO BE CONFUSED WITH BECOMING DIFFICULT TO STEER, AS IF THE POWER STEERING BELT IS SLIPPING - NO IT COMPLETELY LOCKS UP. NO NOISE IS PRESENT WHEN THIS HAPPENS. NO SQUEALING BELTS, NO GRINDING - NO DIFFERENT NOISE OF ANY KIND. IT JUST LOCKS UP, THEN BREAKS FREE. SINCE IT HAPPENS MOMENTARILY, IT IS VERY DIFFICULT TO INVESTIGATE OR DUPLICATE. THIS HAS HAPPENED NUMEROUS TIMES SINCE THE TRUCK WAS BRAND NEW.

NHTSA complaint #10981605 — an unverified report by a vehicle owner.