11 of the 1,048 complaints about the 2001 Chevrolet Silverado are about the equipment — 1% of everything reported for this model year. Half of the failures with a mileage on record happened before 18,600 miles.
11
Complaints
2
Crashes
0
Fires
1
Injuries
Filed with NHTSA, in their own words.
TRAILER HITCHES
WHILE PULLING A 26 FOOT TRAVEL TRAILER EXPERIENCED CATASTROPHIC HITCH RECEIVER FAILURE. THE WELDS APPEAR TO HAVE FAILED CAUSING THE RECEIVER TO PULLING / FALL AWAY FROM VEHICLE.THE TONGUE OF THE TRAVEL TRAILER THEN STUCK BUMPER.....
NHTSA complaint #10617026 — an unverified report by a vehicle owner.
EQUIPMENT
TO: <CAC@CHEVROLET.COM> SUBJECT: OWNER ASSISTANCE: P. ADAMS SUBJECT: CUSTOMER HAS SERIOUS ISSUES MOSSY CHEVROLET DATE: MONDAY, SEPTEMBER 19, 2005 4:59 PM TO CHEVROLET: MANAGEMENT AND CUSTOMER RELATIONS:FROM: WEBMASTER.FSS@GSA.GOV SENT: SATURDAY, SEPTEMBER 17, 2005 10:14 PM SUBJECT: GM 2001 FIRESTONE STEELTEX A/T CUSTOM ALLOY WHEELS W/A/T TIRES. THAT MAKES 8 RIMS BUT END RESULT WAS THE TIRES WHERE FIRESTONE LT245/75-16 STEELTEX A/T. 50PSI.LOAD RANGE C SPEC. OR NUMBERS ON TIRES 108/104RM/S TPC SPEC.2313 (00 8008) (08162 0R5) (LT245/75-R16) FIRESTONE STEELTEX A/T TIRES ON CUSTOMERS TRUCK WHERE DEFECTIVE AND SIGHT OF SIDEWALL DEFORMATIONS CUSTOMER GIVEN INCORRECT RESPONSE TO REQUEST BEFORE WARRANTY EXPIRED IT WAS BROUGHT TO MOSSY CHEVROLET THAT CUSTOMER ADVISING SERVICE WRITER OF CONTINUOUS PROBLEMS WITH VEHICLE TIRES [PEELING] GM IN THEIR 'COMMITMENT TO SAFETY' WARRANTIES SUCH DEFECTS I WILL BE FILING FOR 'REIMBURSEMENT' CLAIM, ALONG THOSE GROUNDS. MAY I SUGGEST THAT YOU FAMILIARIZE YOURSELVES WITH WHAT AND HOW YOU SELL. DENYING OR MISREPRESENTING ANY TERMS OF THOSE AGREEMENTS ARE FRAUD. MY TIME WAS MIS-USED AND WASTED ALONG WITH ME AND ANY PASSENGERS IN VEHICLE WHERE IN UNNECESSARY JEOPARDY FROM THESE PRACTICES. [PLUS THE GENERAL PUBLIC] IF A SERIOUS ACCIDENT WOULD HAVE OCCURRED. THE PRICE OF YOUR ACTIONS [SHOULD HAVE] ANYTHING MORE SERIOUS HAPPENED (YOU CAN'T PUT A PRICE ON LIFE) OTHER THAN ME LOSING THE FRONT TIRE AND GRINDING TO A STOP ON RIM IS NOT WORTH IT. LEARN THIS KNOW IT.
NHTSA complaint #10152197 — an unverified report by a vehicle owner.
EQUIPMENT
[5] MAJOR PROBLEMS CHEVROLET SILVERADO Z71 EXTENDED CAB 4 DOOR LT 350CU.IN 5.7 LITER. THIS TRUCK CAME WITH THE TOW HAUL EQUIP. AND WAS SOLD WITH IMPROPER TIRES FOR THE USE DESCRIBED. TIRES WHERE FIRESTONE 245/75-16. STEELTEX A/T #108/104R M/S NEW VEHICLE STICKER ALSO. TO ME. THIS FRAUD #2) NEXT FAILURE: LOST ALL BRAKING GOING DOWN A SLIGHT GRADE. BRAKE PEDAL WENT FLAT TO THE FLOOR. I RELEASED PRESSURE. PUSHED AGAIN. DOWN TO THE FLOOR BUT WITH PULSING FELT THROUGH PEDAL. RELEASED AGAIN SAME ...USED BOTH LEGS ON ONE BRAKE PEDAL OTHER ON PARKING BRAKE. ENGINE SHAKING DURING THIS. APPROX. STOPPING DISTANCE 600-700-YARDS.! INFORMED DEALER WHEN NEXT SERVICE DUE AT 15.000MI. NO COMMENT NO ISSUE #3) NEXT FAILURE: GM CRAP EXHAUST SYSTEM MANIFOLD CRACKED IN TWO@17,156MI. AND CONVERTER BLOCKAGE DUE TO BREAKAGE OF MANIFOLD FRAGMENTS. #4) NEXT FAILURE: SAME AS #2 ABOVE. BREAKING LOSS FOR BRIEF 90-200 SECONDS. ENOUGH TIME TO BE SERIOUSLY INJURED OR CAUSE ONE. 17,982.47 MI #5) 20 MI ROUND TRIP ON WAY HOME ON FREEWAY SUDDEN DECREASE IN SPEED AND THE RPM GAUGE IS AT 6,000 RPM IT DOES NOT GO ANY HIGHER. THEN IT GRABBED AND SPED WAY UP. LET OFF GAS AND SLING SHOT TYPE ERRATIC SPEEDS WITH SAME PRESSURE ON GAS NEXT PEDAL. SAME [XXX] TIME. I WILL NEVER REACH THAT SPACE IN TIME OR MILES BEFORE THIS UNRELIABLE DEFECT LAIDEN POORLY DESIGNED PIECE OF SHODY MERCHANDISE KILLS ME OR SOMEONE ELSE. THE SERVICE DEPT WANTS ME TO AUTHORIZE TAKE DOWN OF TRANSMISSION AND DISSEMBLE THE UNIT AND SAID NEEDED TO NOTIFY GM. ALSO THEY MENTIONED 66,790. IS THIS A FORM OR A CHARGE?. I CALLED THEM BACK ONLY TO GET A RECORDING . I SAID (MY EXACT WORDS) I AUTHORIZE GM/ DEALER TO REPAIR THIS VEHICLE NOW AT THEIR COST AND DELIVER IT ASAP. COME MONDAY THIS WILL BE 4 DAYS NO TRUCK. THIS WILL FORCE ME TO USE VERY HARSH CIVIL COMPLAINTS FOR THESE INTERRUPTIONS. *NM INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10136813 — an unverified report by a vehicle owner.
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
[5] MAJOR PROBLEMS CHEVROLET SILVERADO Z71 EXTENDED CAB 4 DOOR LT 350CU.IN 5.7 LITER. THIS TRUCK CAME WITH THE TOW HAUL EQUIP. AND WAS SOLD WITH IMPROPER TIRES FOR THE USE DESCRIBED. TIRES WHERE FIRESTONE 245/75-16. STEELTEX A/T #108/104R M/S NEW VEHICLE STICKER ALSO. TO ME. THIS FRAUD #2) NEXT FAILURE: LOST ALL BRAKING GOING DOWN A SLIGHT GRADE. BRAKE PEDAL WENT FLAT TO THE FLOOR. I RELEASED PRESSURE. PUSHED AGAIN. DOWN TO THE FLOOR BUT WITH PULSING FELT THROUGH PEDAL. RELEASED AGAIN SAME ...USED BOTH LEGS ON ONE BRAKE PEDAL OTHER ON PARKING BRAKE. ENGINE SHAKING DURING THIS. APPROX. STOPPING DISTANCE 600-700-YARDS.! INFORMED DEALER WHEN NEXT SERVICE DUE AT 15.000MI. NO COMMENT NO ISSUE #3) NEXT FAILURE: GM CRAP EXHAUST SYSTEM MANIFOLD CRACKED IN TWO@17,156MI. AND CONVERTER BLOCKAGE DUE TO BREAKAGE OF MANIFOLD FRAGMENTS. #4) NEXT FAILURE: SAME AS #2 ABOVE. BREAKING LOSS FOR BRIEF 90-200 SECONDS. ENOUGH TIME TO BE SERIOUSLY INJURED OR CAUSE ONE. 17,982.47 MI #5) 20 MI ROUND TRIP ON WAY HOME ON FREEWAY SUDDEN DECREASE IN SPEED AND THE RPM GAUGE IS AT 6,000 RPM IT DOES NOT GO ANY HIGHER. THEN IT GRABBED AND SPED WAY UP. LET OFF GAS AND SLING SHOT TYPE ERRATIC SPEEDS WITH SAME PRESSURE ON GAS NEXT PEDAL. SAME [XXX] TIME. I WILL NEVER REACH THAT SPACE IN TIME OR MILES BEFORE THIS UNRELIABLE DEFECT LAIDEN POORLY DESIGNED PIECE OF SHODY MERCHANDISE KILLS ME OR SOMEONE ELSE. THE SERVICE DEPT WANTS ME TO AUTHORIZE TAKE DOWN OF TRANSMISSION AND DISSEMBLE THE UNIT AND SAID NEEDED TO NOTIFY GM. ALSO THEY MENTIONED 66,790. IS THIS A FORM OR A CHARGE?. I CALLED THEM BACK ONLY TO GET A RECORDING . I SAID (MY EXACT WORDS) I AUTHORIZE GM/ DEALER TO REPAIR THIS VEHICLE NOW AT THEIR COST AND DELIVER IT ASAP. COME MONDAY THIS WILL BE 4 DAYS NO TRUCK. THIS WILL FORCE ME TO USE VERY HARSH CIVIL COMPLAINTS FOR THESE INTERRUPTIONS. *NM INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10136813 — an unverified report by a vehicle owner.
EQUIPMENT:APPLIANCE:AIR CONDITIONER
IN JULY 2001, WE PURCHASED A 2001 CHEVROLET SILVERADO (OKLAHOMA PACKAGE) FROM LAWRENCE MARSHALL CHEVROLET. IN MAY 2002, AT APPROXIMATELY 20,000 MILES, THE AIR CONDITIONER COMPRESSOR SHORTED OUT THE DISTRIBUTOR CAP WHICH STOPPED THE ENGINE FROM TURNING OVER. LAWRENCE MARSHALL FIXED IT UNDER FACTORY WARRANTY AT THAT TIME AND CONSIDERED IT COMPLETELY FIXED. IN MAY 2003, AT APPROXIMATELY 40,000 MILES, THE SAME CONDITION WAS FIXED BY LAWRENCE MARSHALL AND BECAUSE THEY CONSIDERED IT A FACTORY DEFECT, THEY FIXED IT FOR NOTHING. NOW THE SAME THING HAS HAPPENED AT 60,000 MILES ON THE SAME VEHICLE. WHEN YOU TURN ON THE AIR CONDITIONER, THE ENGINE DIES, BUT ONLY WHEN THE AIR CONDITIONER IS RUN FOR A WHILE. THIS VEHICLE IS DRIVEN BY MY SON, AND I DON'T WANT HIM TO GET STRANDED IN THE MIDDLE OF NO WHERE WITH THE TRUCK NOT STARTING. THE FIRST TIME THIS HAPPENED, IT HAD GOTTEN SO BAD THAT THE SALESMAN FROM LAWRENCE MARSHALL HAD TO HAVE THE TRUCK TOWED FROM IN FRONT OF NEW SALES TO THE SERVICE DEPARTMENT AT HIS ESTABLISHMENT. THE SECOND TIME IT HAPPENED, WE HAD TO HAVE IT TOWED FROM A FRIENDS HOUSE TO THE DEALERSHIP. NOW IT HAS STARTED HAPPENING AGAIN. PLEASE DO SOMETHING TO RECTIFY THE SITUATION.
NHTSA complaint #10074608 — an unverified report by a vehicle owner.
EQUIPMENT
I HAVE 2001 CHEVROLET 2500 HD 4X4 CREW CAB SHORT BOX, WITH A 5 SPEED ALLISON AUTOMATIC WITH PUSH BUTTON 4 WHEEL DRIVE ON THE DASH. AT 117,000 MILES MY TRANSFER CASE WENT OUT LEAVING ME STRANDED LUCKILY ONLY 30 MILES FROM HOME. NOW AT 279,000 MILES MY TRANSFER CASE GOES OUT AGAIN THIS TIME LEAVING ME STRANDED ON THE WV TURNPIKE. I REALIZE THE VECHILE HAS HIGH MILES ON IT MOSTLY FROM TOWING CAMPERS AND MOSTLY ALL HIGHWAY MILES. THE TOTAL 4 WHEEL DRIVE MILES CAN'T BE OVER 200 MILES. I HAVE A FRIEND IN INDIANA WHO HAS A 3500 WITH ABOUT 175,000 MILES ON HIS AND HE JUST REPLACED TRANSFER CASE THIS PAST WEEK. MY QUESTION IS ARE WE THE ONLY TWO TO HAVE TRANSFER CASE PROBLEMS? NO WHERE CAN I FIND ANY BULLETINS OR ANYTHING RELATING TO GM ON TRANSFER CASE PROBLEMS. MAYBE YOU COULD LET ME KNOW IF THERE ARE ANY.
NHTSA complaint #10025625 — an unverified report by a vehicle owner.
EQUIPMENT
FRONTAL IMPACT ON FREEWAY AT 45 MPH CHEVROLET, SILVERADO 4X4 TOTALED. AIRBAGS DID NOT DEPLOY UPON IMACT.
NHTSA complaint #10020745 — an unverified report by a vehicle owner.
EQUIPMENT:APPLIANCE:AIR CONDITIONER
THE ENGINE SPUTTERED AND MISFIRED, THEN STALLED AND WOULD NOT RESTART. HAD VEHICLE TOWED TO DEALER. WAS TOLD THAT WATER OFF THE A/C HOSE WAS DRIPPING DOWN ON THE DISTRIBUTOR AND HAD SHORT CIRCUITED THE COMPUTER. DEALER REPLACE DISTRIBUTOR CAP AND ROTOR. THEN DEALER PUT FOAM INSULATION OVER HOSE TO KEEP WATER FROM DRIPPING DOWN INTO DISTRIBUTOR. WAS TOLD BY DEALER THAT THIS WAS A COMMON PROBLEM WITH ALL 4.3 LITER ENGINES, DUE TO POOR ROUTING OF A/C HOSE. G.M. NEEDS TO RECALL THESE ENGINES AND REROUTE A/C HOSE. *NLM
NHTSA complaint #10018705 — an unverified report by a vehicle owner.
EQUIPMENT:APPLIANCE:AIR CONDITIONER
THE ENGINE SPUTTERED, MISFIRED THEN STALLED, THE DEALERSHIP INDICATED IT WAS DUE TO CORROSION ON THE DISTRIBUTOR CAP AND REPLACED THE CAP AND THE ROTOR BUTTON, THEY ALSO INDICATED IT WAS A COMMON PROBLEM AND THE CORROSION WAS DUE TO THE AIR CONDITIONER HOSE ON TOP OF THE DISTRIBUTOR CAP WHICH LEAKED WATER.
NHTSA complaint #10009153 — an unverified report by a vehicle owner.
EQUIPMENT:APPLIANCE:AIR CONDITIONER
AIR CONDITIONER LINE LEAKS ON DISTRIBUTOR CAP, CAUSING COMPUTER TO TO SHORT CIRCUIT. CONSUMER WILL ADD MORE DESCRIPTIVE INFORMATION.
NHTSA complaint #8012857 — an unverified report by a vehicle owner.
TRAILER HITCHES
AFRAID THE HITCH WILL LET GO AND CAUSE AN ACCIDENT ON THE HIGHWAY DURING A VACTION TRIP.
NHTSA complaint #747459 — an unverified report by a vehicle owner.