FaultScore

2002 Chevrolet Silverado equipment problems

13 of the 853 complaints about the 2002 Chevrolet Silverado are about the equipment — 2% of everything reported for this model year. Half of the failures with a mileage on record happened before 40,000 miles.

A

13

Complaints

0

Crashes

0

Fires

0

Injuries

Exactly what failed

AIR Conditioner 5 38.5%
Equipment 3 23.1%
Radio/Tape Deck/Cd Etc. 2 15.4%
Trailer Hitches 1 7.7%
Fifth Wheel Assembly 1 7.7%
Tank Valve/Gauge 1 7.7%

Equipment & Accessories across every Chevrolet Silverado year

1999 14 17.5%
2000 13 16.3%
2001 11 13.8%
2002 13 16.3%
2003 15 18.8%
2004 14 17.5%

What owners said

Filed with NHTSA, in their own words.

at 198,412 miles Tula, OK

EQUIPMENT

THE ENGINE KEEP CRASHING DOWN, THE INDICATOR SAY LOW ENGINE PRESSURE, CHECK ENGINE PRESSURE, THEN THE HOLE TRUCK WILL SHUT DOWN IN THE MIDDLE OF PRODUCING. THIS HAPPEN THREE TIME ALREADY. IM ON THE HIGHWAY DRIVING 80MIL AND THE TRUCK WILL SHUT DOWN, CANT MOVE THE WHEEL, CANT CHANGE LINES, CANT RESTART THE TRUCK OR ANYTHING. THIS HAS ALMOST COAST ME LIFE THREE TIME. WHAT KIND OF SAFETY SHUT DOWN IS THAT. I THINK IT IS VERY UNSAFE AND NEEDS TO CHANGE OR FIX. I SPENT OVER 2,500.00 ON MY TRUCK THINKING THE PROBLEM IS FIX, BUT IT KEEP RECURRING. THE CHEVY ENGINEERS GUYS JUST SAY THAT THE PROB CANT BE FIX AND MY BEST BET IS TO GET A NEW TRUCK, OR ENGINE. I DON'T HAVE MONEY FOR THAT.

NHTSA complaint #10233385 — an unverified report by a vehicle owner.

Gunnison, CO

EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

2002 SILVERADO PARKING BRAKE DOES NOT HOLD, REAR AXLE SEALS WERE LEAKING. *TS ***NO ANSWER REQUIRED*** THE CONSUMER RECEIVED A RECALL REGARDING THE PARKING BRAKE AFTER SEVERAL ATTEMPTS OF TRYING TO GET IT REPAIRED. THE ABS LIGHT ILLUMINATED, THE DEALER REPLACED THE SPEED SENSOR. THE CD PLAYER FAILED. THE COMPLAINED ABOUT A RATTLE WHEN GOING OVER BUMPS. THE DEALER TIGHTENED THE SHOCKS. THE TAILGATE LATCH WAS REPLACED.

NHTSA complaint #10150810 — an unverified report by a vehicle owner.

Hartland, MI

TRAILER HITCHES:FIFTH WHEEL ASSEMBLY

GM OEM HITCH FAILURE. SQUARE RECEIVER TUBE IS BENDING UP-WARD. WELDS AT ROUND CROSS TUBE JOINTS ARE SHOWING SIGNS OF CRACKING. DEALER STATED IN THEIR INVOICE AFTER CHECKING PROBLEM THAT "TRAILER HITCH IS STARTING TO BEND UPWARD. HITCH BENT, INSPECTED AND FOUND THE REAR WELDS MOVED 1/8 INCH". DEALER TECHNICIAN STATED HE DIDN'T RECOMMEND PULLING ANYTHING HEAVY DO TO THE CONDITION OF THE OEM HITCH. DEALER STATED THE HITCH IS OUT OF WARRANTY PERIOD, NEW AND/OR REPLACEMENT HITCH WOULD BE CUSTOMER RESPONSIBILITY. TRAVEL TRAILER CONNECTED TO GM OEM HITCH FALLS WITHIN ALL MANUFACTURERS VEHICLE AND HITCH SPECIFICATIONS. I REPLACED WITH CLASS V AFTERMARKET HITCH, AND NOTICED UPON REMOVING THE GM OEM HITCH THAT THE TRUCK REAR BUMPER CROSSMEMBER WAS BENT AT THE POINT WHERE THE ORIGINAL OEM HITCH MOUNTED.

NHTSA complaint #10139522 — an unverified report by a vehicle owner.

at 40,000 miles Butler, PA

EQUIPMENT

2 MO. AFTER INSPECTION OF 2002 SILVERDO TRUCK(2-05) BRAKES STARTED TO MAKE A GRINDING NOISE. EXCESSIVE BUILD-UP OF RUST ON ROTORS-CHECKED BRAKE SHOES AND ALL WERE IN GOOD SHAPE-CONTACTED DEALER AND WAS TOLD TO HAVE ROTORS TURNED DOWN AT MY EXPENSE EVEN AFTER BUYING EXTENDED WARRENTY. MY FATHER JUST HAD HIS BRAKES REPAIRED 2 MO. AGO FOR THE SAME PROBLEM ON A 2001 SILVERDO TRUCK AND A 2 PEOPLE I WORK WITH HAD THE SAME PROBLEMS

NHTSA complaint #10119668 — an unverified report by a vehicle owner.

at 50,536 miles Lawrence, MS

EQUIPMENT:APPLIANCE:AIR CONDITIONER

THE CONSUMER STATED WATER SEEPED INTO THE ENGINE DISTRIBUTOR WITHOUT WARNING. AS A RESULT THE ENGINE FAILED. *JB THE CONSUMER WROTE ABOUT TWO VEHICLES, THE SECOND VIN #[XXX] SAME MAKE AND MODEL. THE CONSUMER FELT THAT THE PROBLEM WAS WITH THE A/C CONDITIONER HOSE (METAL) WAS ROUTED OVER THE DISTRIBUTOR AND CONDENSATION WAS FORMING ON THE HOSE AND RUNNING ONTO THE DISTRIBUTOR CAUSING FAILURE. *SC INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #10096564 — an unverified report by a vehicle owner.

at 45,798 miles Kokomo, IN

EQUIPMENT:APPLIANCE:AIR CONDITIONER

VEHICLE STALLED WHILE DRIVING AT 55 MPH. *MR THE CONSUMER WAS TOLD THAT THE DISTRIBUTOR CAP AND ROTOR NEEDED TO BE REPLACED. THE PROBLEM CONTINUED, THEN THE CONSUMER WAS TOLD AGAIN THAT THE DISTRIBUTOR CAP AND ROTOR NEEDED TO BE REPLACED AGAIN. THE DEALER FOUND THAT THE A/C LINE WAS ROUTED DIRECTLY ABOVE THE DISTRIBUTOR CAP TO RETAIN MOISTURE AND MISFIRE. *SC

NHTSA complaint #10083706 — an unverified report by a vehicle owner.

at 24,000 miles Ridgecrest, CA

EQUIPMENT

MANY OF THE PROBLEMS TOOK SEVERAL TIMES IN THE SHOP TO FIX. THE CASTROPHIC FAILURES IN THE ENGINE & TRANSMISSION HAVE NEVER BEEN FIXED. THE TRUCK HAS LUNGING, DEAD SPOTS & SURGES & THE TRANSMISSION CLUNKS (SHIFTS HARD, JERKY) THE AUTO MAY OR MAY NOT ACCELERATE ON DEMAND & WILL LATER ACCELERATE WHEN YOU NEED TO APPLY THE BRAKES.

NHTSA complaint #10071040 — an unverified report by a vehicle owner.

Port Republic, NJ

EQUIPMENT:APPLIANCE:AIR CONDITIONER

VEHICLE WAS TOWED TO DEALERSHIP DUE TO FROST AND MOISTURE BUILD-UP BY THE ROUTING OF THE AIR CONDITIONING TUBING ABOVE THE ELECTRONIC IGNITION DISTRIBUTION CAP THAT LED TO COMPLETE FAILURE OF THE ENGINE. *LA

NHTSA complaint #10061169 — an unverified report by a vehicle owner.

at 33,000 miles Mobile, AL

EQUIPMENT:APPLIANCE:AIR CONDITIONER

AIR CONDITIONER (A/C) LINE RUNS OVER THE TOP OF THE DISTRIBUTOR, CAUSING CONDENSATION IN THE DISTRIBUTOR. WHEN THIS OCCURS, IT RESULTS IN ENGINE MISFIRING AND VEHICLE STALLING. AT 22,000 MILES TRANSMISSION WENT OUT. *AK

NHTSA complaint #10053693 — an unverified report by a vehicle owner.

Shreveport, LA

EQUIPMENT:APPLIANCE:AIR CONDITIONER

WHILE DRIVING, THE VEHICLE LOST TOTAL POWER DUE TO THE AIR CONDITIONER LINE WAS ROUTED ON TOP OF THE DISTRIBUTOR, WHICH CAUSED CONDENSATION AND WATER DRIPPED INSIDE THE DISTRIBUTOR.

NHTSA complaint #10019578 — an unverified report by a vehicle owner.

at 7,500 miles Rochester, MN

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:TANK VALVE/GAUGE

I HAD TWO INSIDE DOOR PANEL REPLACED ALREADY. THESE TWO THINGS WERE FIXED FROM THE ENGINE COMPARTMENT, IT GETS WORSE WHEN IT IS COLDER. FUEL GAUGE IS INACCURATE AND JUMPS AROUND WHEN TRUCK IS NOT IN A MOVING GEAR. I AM VERY UPSET ABOUT THE LAST TWO, BECAUSE CHEVY SAYS THE TRUCK IS WORKING WITHIN "NORMAL CHEVY PARAMETER". I HAVE ASKED MANY MECHANICS AND THEY SAY EITHER ONE SHOULD BE HAPPENING. THE DATE BELOW IS AN APPROXIMATE TIME THE LAST TWO STARTED. I ALSO HAVE HAD IT IN TWICE FOR BOTH OF THESE PROBLEMS.

NHTSA complaint #10010878 — an unverified report by a vehicle owner.

Naples, FL

TRAILER HITCHES

THE CONSUMER STATED THAT THE FACTORY INSTALLED TRAILER HITCH HAS CRACKED AND HITCH WILDS HAVE SEPARATED. THE GM SERVICE MANGER DENIED ANY CRACKING AFTER INSPECTING THE HITCH.

NHTSA complaint #566093 — an unverified report by a vehicle owner.

Redlands, CA

EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

CONSUMER STATED WHILE DRIVING, THE FRONT END ON THE PASSENGER SIDE COLLAPSED TO THE GROUNG WITHOUT WARNING, THE DEALER REPLACED THE RIGHT OUTER TIE ROD END, CONSUMER STATED VEHICLE WAS HARD TO START, POSSIBLY DUE TO A DEAD BATTERY, THE ABS LIGHT ILLUMINATED, ALSO THE PASSENGER SPEAKER IN THE DOOR WAS BLOWN.*AK

NHTSA complaint #8003017 — an unverified report by a vehicle owner.

Other 2002 Chevrolet Silverado problems

← Full 2002 Chevrolet Silverado report