15 of the
852 complaints about the 2003 Chevrolet Silverado are about the
equipment — 2% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
11,644 miles.
A
15
Complaints
0
Crashes
0
Fires
0
Injuries
Exactly what failed
AIR Conditioner
426.7%
Equipment
320.0%
Radio/Tape Deck/Cd Etc.
213.3%
Trailer Hitches
213.3%
Electrical
213.3%
Accessory Scissor/Screw/Bottle Jack/Lift
16.7%
Anti-Theft Devices
16.7%
Equipment & Accessories across every Chevrolet Silverado year
I HAVE A 2003 CHEVY SILVERADO AND THE BRAKE SYSTEM START GOING OUT LAST WEEK. TOOK IT TO MY GMC DEALER , WHERE I PURCHASE THE VEHICLE FROM. THEY STATED THAT THE BRAKE LINE ARE COMPLETELY RUSTED AND THE ISSUE IS SO EXTENSIVE THAT THEY CANNOT DO WORK TO IT. I NEED TO FIND AN INDEPENDENT AUTO REPAIR SHOP. I PURCHASE A PREMIUM WARRANTY FROM THE DEALERSHIP AND THEY ARE THE ONLY ONE THAT HAS BEEN PERFORMING MAINTENANCE ON THE TRUCK FOR THE LAST 1 1/2 YEARS.
NHTSA complaint #10567625 — an unverified report by a vehicle owner.
at 30,000 milesJohnson City, NY
TRAILER HITCHES
TL* THE CONTACT OWNS A 2003 CHEVROLET SILVERADO SS. THE HITCH RECEIVER STARTED TO BEND. THE DEALER WAS CONTACTED AND HE WAS REFERRED TO A FACTORY REPRESENTATIVE. THE RECEIVER HITCH WAS REPLACED WITH A BIGGER AND HEAVIER HITCH . THERE WAS AN INVESTIGATION FOR THIS FAILURE, BUT HE VEHICLE WAS NOT INCLUDED. THE REPAIR WAS PERFORMED AT THE OWNERS EXPENSE. THE FAILURE MILEAGE WAS 15000 . THE CURRENT MILEAGE WAS 30000.
NHTSA complaint #10296354 — an unverified report by a vehicle owner.
Ypsilanti, MI
EQUIPMENT:APPLIANCE:AIR CONDITIONER
I HAVE OWNED MY 2003 SILVERADO FOR JUST OVER 3 YEARS. I HAVE HAD SEVERAL PROBLEMS ALREADY: 1) THE AIR CONDITIONER WOULD ONLY BLOW OUT HOT AIR-- HAS BEEN FIXED. 2)VIBRATION NOISE IN REAR END AROUND 30-40 MPH--?? CAN'T BE FIXED/DUPLICATED. 3) SPEEDOMETER QUIT WORKING--REPLACED AT MY COST; WARRANTY JUST EXPIRED, GO FIGURE; ALSO HAD TO GO TO COURT TO FIGHT SPEEDING TICKET! ( RELATIVE HAS SAME TRUCK, SAME PROBLEM!) 4) WINDSHIELD WIPERS WILL NOT SHUT OFF, I GET TO PAY FOR THIS ONE TOO, AFTER WARRANTY. I HAD TO PULL THE FUSE OUT! NOT VERY SAFE IN CRAZY MI WEATHER!! 5) ALSO HAD TAILGATE CABLES REPLACED UNDER RECALL. 6) BACK SEAT LOOP REPLACED DUE TO RECALL. NO WONDER CHEVY IS NOT DOING WELL, WHO WANTS TO SPEND OVER $30,000 FOR A PIECE OF JUNK! WILL NOT BUY ANOTHER.
NHTSA complaint #10152636 — an unverified report by a vehicle owner.
at 32,000 milesNorth Little Rock, AR
EQUIPMENT
WHEN BRAKING AT ANY SPEED BRAKE PEDAL WOULD GO TO THE FLOOR, AND THERE WOULD BE EXTENDED STOPPING DISTANCE. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK ABS DISPLAYED BRAKE SYSTEM FAILURE. THE CONSUMER STATED THAT THE BRAKES FAILED ON INCLINES. THE CONSUMER STATED THAT THERE WAS AN ELECTRICAL SHORT. THE ODOMETER FAILED AND ADDED EXTRA MILEAGE. THE TIRES STARTED SEPARATING AFTER 300 MILES. THE RADIO BECAME HOT AND SHORTED OUT. THE AIR CONDITIONER SHORTED OUT. THE CONSUMER STATED THAT THE NEW VEHICLE CHECKLIST WAS NOT FILLED OUT NOR REVIEWED WITH HIM. THE CONSUMER STATED THAT THE ENGINE KNOCKS. THE CONSUMERS FINGERS WERE BURNED BY THE RADIO AFTER IT GOT HOT. THE CONSUMER STATED THAT HE HEARD A GROWLING NOISE IN THE POWER STEERING. THE CONSUMER HEARD A BUZZING NOISE IN THE TRANSMISSION. THE CONSUMER HAD TO USE THE EMERGENCY BRAKE TO STOP THE VEHICLE COMING DOWN A HILL. THE RIGHT HEADLIGHT WENT OUT AND TURNED BLACK. THE HEADLIGHT WAS REPLACED WITH THE WRONG HIGH BEAM LIGHT. THE CD PLAYER WILL NOT TAKE THE CD. THE SPEEDOMETER WILL ONLY GO TO 20 MPH AT TIMES.
NHTSA complaint #10107108 — an unverified report by a vehicle owner.
at 35,500 milesForest Falls, CA
EQUIPMENT:APPLIANCE:AIR CONDITIONER
2003 2500 SILVARADO WITH 36,000 MILES. SO FAR THE TRANSFER CASE SHIFTING MODULE (DROPPED ITSELF INOT 4 LOW AT 70 MPH), TRANSMISSION (BECAME SO SLOPPY THAT IT SLAMMED PASSENGERS AROUND HAD TO BE REBUILT), AIR CONDITIONER COMPRESSOR (QUIT WORKING AND THE NEW ONE WORKS POORLY), FUEL PUMP (DIED IN THE MIDDLE OF UTAH AND TOOK 4 DAYS TO GET THE PART), RADIO (HAD MULTIPLE PROBLEMS HAD TO BE REPLACED AFTER 4 VISITS), KEYLESS REMOTE FAILURES, AND 4 RECALLS.
NHTSA complaint #10086823 — an unverified report by a vehicle owner.
at 35,500 milesForest Falls, CA
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
2003 2500 SILVARADO WITH 36,000 MILES. SO FAR THE TRANSFER CASE SHIFTING MODULE (DROPPED ITSELF INOT 4 LOW AT 70 MPH), TRANSMISSION (BECAME SO SLOPPY THAT IT SLAMMED PASSENGERS AROUND HAD TO BE REBUILT), AIR CONDITIONER COMPRESSOR (QUIT WORKING AND THE NEW ONE WORKS POORLY), FUEL PUMP (DIED IN THE MIDDLE OF UTAH AND TOOK 4 DAYS TO GET THE PART), RADIO (HAD MULTIPLE PROBLEMS HAD TO BE REPLACED AFTER 4 VISITS), KEYLESS REMOTE FAILURES, AND 4 RECALLS.
NHTSA complaint #10086823 — an unverified report by a vehicle owner.
at 597 milesPuyallup, WA
EQUIPMENT
BOUGHT A NEW 2003 Z-71 CHEVROLET SILVERADO IN SEPT 03'. HAD A BOUNCING WHILE DRIVING AT ANY SPEED. WENT TO THE DEALER AND WAS TOLD THAT I PROBABLY NEEDED A TIRE BALANCE. SO I WENT TO THEIR TIRE SHOP. I DID THIS FIVE(5) SEPARATE TIMES. SO THEN THEY THOUGHT MAYBE A BAD TIRE. SO, I HAD ALL TIRES CHANGED. I HAVE NOW HAD THREE(3) DIFFERANT SETS OF TIRES PUT ONTO THIS VEHICLE. SO THEN I E-MAILED CHEVROLET WITH NO RESPONSE. ABOUT THREE WEEKS LATER I E-MAILED THEM AGAIN. THIS TIME I GOT A PHONE CALL FROM CHEVROLET. THEY HAD ME SET UP A RIDE ALONG WITH THE SERVICE MANAGER. JUST LEAVING THE DEALERSHIP FOR THE TEST DRIVE, THE SERVICE MANAGER COMMENTED ON THE VIBRATION IN HIS REAR THROUGH THE SEAT. 20 MINUTES LATER HIS COMMENT WAS "THIS WOULD DRIVE ME CRAZY!". AT THAT POINT THEY CHANGED THE REAR SHOCKS. NO HELP. SO I CALLED THE DEALERSHIP TO SEE WHAT WAS THEIR NEXT COARSE OF ACTION AND THE SERVICE MANAGER TOLD ME HE WAS MEETING WITH HIS REP. AND A ENGINEER AND WANTED THE TRUCK BACK AGAIN THREE WEEKS LATER. SO AFTER I DROPPED IT OFF, LATER I GOT A CALL FROM THE SERVICE MANAGER THAT THERE ARE TWO SETTING ON THE FRONT END THAT THEY WANTED TO TRY. I GOT MY VEHICLE BACK WITHOUT ANY EXPLAINATION FROM ANYONE ABOUT WHAT WAS DONE NOW. I DIDN'T WANT TO TAKE IT BUT WAS TOLD THAT LEAVING IT THERE WOULD NOT HELP BECAUSE IF THIS DID NOT WORK THAT PRETTY MUCH TOO BAD. NO ONE HAD A SOLUTION FOR ME I WAS THEN TOLD THAT IT WAS DRIVIN' BE THE ENGINEER AND COMPARED TO SEVERAL OTHERS. THEY THEN SAID IT'S PROBABLY A CHARACTERISTIC OF THE VEHICLE. HOWEVER, I WAS NOT GIVIN A CHANCE TO DRIVE ANY OTHER AT ANY TIME NOR DID I SEE ANY 2003 Z-71'S ON THEIR LOT. SO WHAT DID THEY COMPARE IT TO AND WHY WASN'T I GIVIN AN OPORTUNITY TO DRIVE ANOTHER?? I ALSO WORK ON A USED CAR LOT MYSELF AND HAVE DRIVEN 2 OTHER 2003 Z-71'S WHICH WE HAD AND ONE WAS LIFTED. NEITHER HAD THE BOUNCE MINE HAS. SOME ROADS BOUNCE SO MUCH THAT THE TRUCK STARTS TO HOP CONSTANTLY. NOT TO MENTION THE BACK PAIN AFTER LONG DRIVES.
NHTSA complaint #10082899 — an unverified report by a vehicle owner.
at 9,000 milesAuburn, AL
EQUIPMENT:APPLIANCE:AIR CONDITIONER
AIR CONDITIONING WILL BLOW HOT AIR, IF YOU PRESS THE SWITCH MOST OF THE TIME IT WILL START WORKING PROPERLY.
NHTSA complaint #10080844 — an unverified report by a vehicle owner.
at 54,350 milesMoraine, OH
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
MY 1 1/2 YEAR OLD 2003 CHEVROLET PICKUP TRUCK, AFTER DOING WHAT IT SAYS IN ONE OF YOUR BULLETINS, CD GETS HOT, EJECTS CD, AND RESETS CLOCK TO 12:00, QUIT WORKING. WHILE I DRIVE A LOT AND THE TRUCK HAS 54000 MILES ON IT, THE STEREO HAS NEVER TOUCHED THE PAVEMENT, AND DOES NOT HAVE 54000 MILES ON IT, YET, CHEVROLET REFUSES TO REPLACE THIS DEFECTIVE STEREO SYSTEM. WHICH MEANS, I GUESS, THAT THEY HAVE A LIFE EXPECTANCY, OF THEIR STEREO SYSTEMS, OF 1 1/2 YEARS. NO HELP FROM THE DEALER, OR GENERAL MOTORS AT ALL WITH THIS COMPLAINT. THEY OFFERED TO REPLACE FOR 450.00, WHICH IS IDIOTIC TO GET REPLACED IF THEY ARE NOT GOING TO STAND BEHIND IT WHEN IT GOES BAD IN 1 1/2 YEARS. HIGHLY DISAPPOINTED IN GENERAL MOTORS LACK OF BACKING OF THEIR PRODUCTS.
NHTSA complaint #10072377 — an unverified report by a vehicle owner.
at 13,148 milesBrunswick, ME
EQUIPMENT:ELECTRICAL
FIRST TIME:MAIN COMPUTER FAILED. SECOND TIME:STALLING, RUNNING ROUGH, BOGGS DOWN AND MAKES LOUD NOISE,MIS-FIRE IN #5 & #6 CILANDER.A/C NOT WORKING.NOT FIXED. THIRD TIME: EVERYTHING SAME AS SECOND TIME AND ENGINE LIGHT NOW COMING ON.NOT FIXED. FOURTH TIME:ALL LIGHTS ON DASH COME ON AND ALL MESSAGES APPEARING ON MESSAGE BOARD.NOT FIXED. AFTER COMPUTER CHANGED TRUCK PREFORMED UNSATISFACTORY AND IS STILL UNSATISFACTORY. ALL HAVING TO DO WITH COMPUTER. TOLD IT IS A RANDOM PROBLEM THAT IS HARD TO DETECT AND MAY NOT EVER BE FIXED.
NHTSA complaint #10070971 — an unverified report by a vehicle owner.
at 10,140 milesCovington, GA
EQUIPMENT:ELECTRICAL
CONSTANT WIND NOISE FROM HOOD HINGE FLAPS AND TOP WINDSHIELD SEAL AT 50 AND ABOVE. ALSO DRIVER DOOR SEAL SQUEALS. I REPAIRED THE FLAPPING NOISES MYSELF AFTER THE DEALER TRIED 6 TIMES AND SAID IT WAS MY BUG DEFLECTOR. THE DOOR SEAL WAS REPLACED AFTER 6 TRIPS AND IS WORSE NOW THAN THEN. I REPAIRED THIS AS WELL AS I COULD. THEY REPLACED 1 OF 3 SEALS. AFTER 6 VISITS FOR MY GOODYEAR TIRES (NOTHING FOUND WRONG AGAIN) THEY DECIDE TO REPLACE THEM. IT TOOK 2 WEEKS TO GET TIRES AND THEN THEY REPLACED 2. THE TRANS IS CLUNKER AND HAS COMPUTER SOFTWARE ISSUES CAUSING SHIFTING PROBLEMS AND DEALER CAN NOT DUPLICATE. THE COMPUTER THINKS IT IS OK SO NO CODES WILL BE STORED. I ALSO POINTED OUT THE GM TSB'S TO THEM ON THIS PROBLEM. I MAY AS WELL GO TO THE ZOO FOR SERVICE AT LEAST I GET TO EXPECT POOR SERVICE FROM WILD ANIMALS. I WROTE THE VP OF GM AND HE RESPONDED TO ME AND FORWARDED MY LETTER TO VP OF SALES AND SERVICE. WENT BACK FOR REPAIRS AND STILL HAVE SAME PROBLEMS AND THE NEW TIRES WITH 1000 MILES ARE BAD JUST LIKE THE OTHERS. $38,000 PIECE OF JUNK WITH $3.00 HR MONKEYS REPAIRING IT. WHAT A JOKE, THEY CAN HAVE THIS TRUCK BACK SINCE THERE IS NOTHING WRONG WITH IT. I WAS ALSO REFUSED SERVICE TWO TIMES BY MY LOCAL DEALER BECAUSE I BOUGHT IT ELSE WHERE. SERVICE MANAGER SAID: "YOU ARE NOT OUR LOYAL CUSTOMER AND IF WE DECIDE TO SERVICE YOU, YOU GO BEHIND OUR LOYAL CUSTOMERS, REGUARDLESS OF ORDER". I THINK HE MAY BE LOOKING FOR OTHER EMPLOYMENT NOW THAT THE VP CALLED ME TO DISCUSS MY CONCERNS, BUT THAT IS STILL AGAINST THE LAW AND THE GM CONTRACT. THINK I AM GOING TO JUST GET A HORSE AND WHEN IT STOPS WORKING JUST SHOOT IT.
NHTSA complaint #10071175 — an unverified report by a vehicle owner.
VEHICLE JACK IS TOO SHORT TO JACK UP VEHICLE TO CHANGE FLAT TIRE, JACK PLACED UNDER FRAME PER OWNERS MANUAL. PLACING 4INCH BY 4INCH BLOCK OF WOOD BETWEEN GROUND AND JACK SOLVES PROBLEM - JACK IS EXTENDED AS FAR AS IT WILL GO. THERE IS NO INTERNAL THREADED SCREW SHAFT IN JACK TO EXTEND IT. DEALER SAYS THERE IS ONLY ONE PART NUMBER FOR PICKUP JACK, TO WRITE "GM" ON SIDE OF BLOCK OF WOOD. GM SAYS IF THEY GET ENOUGH COMPLANTS THEY'LL LOOK INTO IT.. ADDING A BLOCK OF WOOD UNDER A FULLY EXTENDED JACK TO REMOVE A FLAT TIRE DOESN'T SEEM SAFE AS COMPAIRED TO A JACK THAT IS THE CORRECT FIT FOR A VEHICLE. AT THE PRICE I PAID FOR A NEW TRUCK I CAN'T UNDERSTAND WHY GM DOESN'T PROVIDE THE CORRECT JACK! EVERY SILVERADO OWNER WHO HAS A FLAT LIKE I DID WILL GET A SUPRISE WHEN THEY TRY TO CHANGE THE TIRE WITH THE PROVIDED JACK.
NHTSA complaint #10058865 — an unverified report by a vehicle owner.
at 30 milesHamilton City, CA
EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES
ERG VALVE FAILED 4-6 TIMES. STANDARD ALARM ON TRUCK TURNS ON AND OFF BY ITS SELF. DOORS LOCK AND UNLOCK BY THEMSELVES. LOSES POWER TO THE VEHICLE WHILE DRIVING. WHEN YOU OPEN THE GLOVE BOX THE CARGO LIGHT COMES ON.
NHTSA complaint #10043332 — an unverified report by a vehicle owner.
at 1,000 milesCortland, OH
EQUIPMENT:APPLIANCE:AIR CONDITIONER
THE CONSUMER STATED THE PASSENGER SEAT BELT TIGHTENED UP TO AN UNBEARABLE TIGHTNESS AND THE ONLY WAY TO RELIEVE THE PRESSURE WAS TO UNBUCKLE THE SEAT BELT WHILE THE VEHICLE WAS IN MOTION. *AK ALSO THE AIR CONDITION BLEW HOT AIR, THE MECHANIC FOUND THE AC CYCLING SWITCH FAULTY.
NHTSA complaint #10031224 — an unverified report by a vehicle owner.
at 1,500 milesHorseheads, NY
TRAILER HITCHES
VEHICLE BRAKE CONTROL ELECTRICAL WIRING, THAT CONTROLS THE TRAILER FAILED. IT ENGAGED BY ITSELF AND OVERHEATED. THE DEALERSHIP REPLACED THE PART. CAUSE UNKNOWN.
NHTSA complaint #10026943 — an unverified report by a vehicle owner.