FaultScore

2004 Chevrolet Silverado equipment problems

14 of the 723 complaints about the 2004 Chevrolet Silverado are about the equipment — 2% of everything reported for this model year. Half of the failures with a mileage on record happened before 10,450 miles.

C

14

Complaints

2

Crashes

0

Fires

0

Injuries

Exactly what failed

Equipment 4 28.6%
Trailer Hitches 3 21.4%
Accessory Scissor/Screw/Bottle Jack/Lift 3 21.4%
AIR Conditioner 2 14.3%
Radio/Tape Deck/Cd Etc. 1 7.1%
Equipment Adaptive/Mobility 1 7.1%

Equipment & Accessories across every Chevrolet Silverado year

1999 14 17.5%
2000 13 16.3%
2001 11 13.8%
2002 13 16.3%
2003 15 18.8%
2004 14 17.5%

What owners said

Filed with NHTSA, in their own words.

Buchanan, VA

EQUIPMENT ADAPTIVE/MOBILITY

THIS TRUCK HAS HAD ACTUALLY 3 OF THESE PUT ON THE FIRST ONE WAS APP.JUNE 2011 THE SECOND TIME WAS SEPT.19TH 2011 THESE LAST TIME IT HAD MELTED ALL OF THE WIRES UNDER THE KICK PANEL ON THE PASSENGER SIDE WHICH THIS CONTROLS THE A/C AND THE HEAT BLOWER WHICH COULD HAVE BEEN IN DANGER OF STARTING A FIRE.THIS TRUCK SHOULD NOT HAVE HAD TO HAVE 3 OF THESE PUT ON!!!!!!!!!!

NHTSA complaint #10643148 — an unverified report by a vehicle owner.

Holt, MI Crash

TRAILER HITCHES

2004 CHEVROLET SILVERADO, TOWED A TRAILER. THE TRAILER BECAME DISCONNECTED AND TRAVELED OFF THE LEFT SIDE OF THE ROADWAY. THE TRAILER STRUCK THE CONCRETE WALL AND FLIPPED OVER. BF THE PIN WHICH HELD THE HITCH INTO THE RECEIVER FELL OUT AND WAS LOCATED. THERE WERE NO CHAINS ON THE TRAILER. (OHIO TRAFFIC REPORT # 10-0698-90)

NHTSA complaint #10370062 — an unverified report by a vehicle owner.

at 20,000 miles Rosharon, TX

EQUIPMENT

AC TROUBLES: I OWN TWO 2004 CHEVROLET SILVERADO TRUCKS. AT LEAST ONCE A WEEK AND SOMETIMES SEVERAL TIMES IN ONE DAY, THE TWO DRIVERS SIDE VENT BLOW HOT AIR WHILE THE OTHER TWO PASSENGER VENTS BLOW COLD AIR AS NORMAL.

NHTSA complaint #10347788 — an unverified report by a vehicle owner.

at 75,031 miles Greenvalley, MO

EQUIPMENT:APPLIANCE:AIR CONDITIONER

TL*THE CONTACT OWNS A 2004 CHEVROLET SILVERADO. WHENEVER THE CONTACT ACTIVATED THE AIR CONDITIONING DUAL CLIMATE CONTROL, HE NOTICED THAT THE DRIVER'S SIDE VENTS WOULD SUDDENLY BLOW OUT HOT AIR. THE VEHICLE WAS PREVIOUSLY SERVICED FOR THIS FAILURE AND THE DEALER REPLACED THE ACTUATOR. THE VEHICLE HAS NOT BEEN DIAGNOSED AGAIN BY THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 75,031.

NHTSA complaint #10275322 — an unverified report by a vehicle owner.

at 20,000 miles Bellingham, WA

TRAILER HITCHES

AFTER READING ON SEVERAL WEB FORUMS ABOUT GM HITCH RECEIVER PROBLEMS, I CHECKED MINE AND WAS SHOCKED THAT ALL BUT ONE WELD ON MY RECEIVER SHOWED SIGNS OF RUSTING. TWO WERE TO THE POINT WHERE CRACKED WELDS WERE OBVIOUS. THE DEALER OFFERED TO REPLACE IT BUT I DID NOT WANT A GM HITCH SO I USED ANOTHER RECEIVER AT MY EXPENSE. I HAD TOWED A 7700 POUND TRAILER ABOUT 20,000 MILES MAX. HITCH HAS BEEN DISPOSED OF. I HAVE SOME PHOTOS (NOT VERY GOOD). IT IS A 2004 CHEV, 2500HD, DIESEL.

NHTSA complaint #10181518 — an unverified report by a vehicle owner.

at 10,000 miles Chrisman, IL

EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT

DT: HAD THE VEHICLE ON THE JACK AND THE VEHICLE FELL OFF THE JACK, THIS HAPPENED ON SEPTEMBER 21, 2005. THE JACK HAS A SMALL BASE , IT'S ABOUT 4X5 OR 4X6. HE CONTACTED THE MANUFACTURER, THEY SAID TO CONTACT NHTSA. *AK

NHTSA complaint #10137945 — an unverified report by a vehicle owner.

Camarillo, CA

EQUIPMENT:APPLIANCE:AIR CONDITIONER

SINCE I'VE BOUGHT MY 2004 CHEVORLET SILVERADO. I'VE HAD THE OIL PUMP REPLACED. THEN I STATED TO HEAR NOISES IN MY ENGINE. I TOOK IT BACK TO HAVE THEN LOOK OVER THE LIFTERS AND VALVES AND POWER/STERRING, IT IS STILL MAKING A WINEDY NOISE. THEY SAID" THAT'S NORMAL. THEN I TOOK IT INTO A FRIENDS PLACE, "BRAKE MASTERS OF CAMARILLO. THEY TOLD ME IT IS THE POWER STERRINNG PUMP. SO I TOOKIT BACK TO THE, AND I TOLD THEM I DIDN'T WANT IT BACK TIL IT WAS FIXED. THEY TOLD ME IT WOULD JUST SIT THERE AND THERE WAS NOTHING WRONG W/ IT. SO I TOOK IT AND NOW I'M GOING TO TAKE IT IN AGAIN FOR THE SAME WINEDY NOISE AND SEE WHAT THEY SAY NOW. I HAVE NOT BEEN SATISFIED W/ THIS TRUCK. THE TRANSMISSION HAS BEEN SLIPPING AND OTHER NOISES HAVE BEEN GETTING WORSE, AND THEY JUST DON'T WANT TO FIX IT. THEY JUST WANT TO BLOW YOU OFF AND TELL YOU THAT EVERYTHING IS NORMAL.

NHTSA complaint #10126561 — an unverified report by a vehicle owner.

Carmel, IN

EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT

CHEVROLET SILVERADO 2004, INADEQUATE AND UNSAFE BOTTLE JACK. *BF THE CONSUMER STATED THE VEHICLE WAS TOO LARGE FOR A JACK THAT SIZE. THE CONSUMER IS REQUESTING THE MANUFACTURER PROVIDE HIM WITH AN ADEQUATE JACK.

NHTSA complaint #10113754 — an unverified report by a vehicle owner.

at 10,900 miles Wichita Falls, TX

TRAILER HITCHES

I OWN A 2004 CHEVY SILVERADO 2500HD. ON 11 FEB 2005 I NOTICED SOME RUST ON MY TRAILER HITCH. I INSPECTED IT AND FOUND THAT THERE IS RUST AROUND THE WELDS, AND THAT ONE OF THE WELDS IS COMPLETELY CRACKED. I WENT TO THE DEALER AND WAS TOLD THAT THE ONLY FIX IS TO RE-WELD IT. I TOLD THEM THAT I DID NOT WANT IT WELDED, I WANTED IT REPLACED. THIS IS A WARRANTY ITEM. I FEEL THAT IF THE ORIGINAL ROBOTIC WELDS WERE NOT HOLDING, THEN WHY WEAKEN THE METAL MORE BY HEATING IT UP AGAIN AND RE-WELDING IT. I EXPRESSED MY CONCERN THAT IF THE HITCH WAS RE-WELDED, AND IT FAILED WHILE I WAS TOWING AND CAUSED A SERIOUS ACCIDENT WHO WOULD TAKE RESPONSIBILITY. NO ANSWER ON THAT QUESTION. I HAVE RESEARCHED ON THE INTERNET AND FOUND THAT THERE ARE SEVERAL PEOPLE THAT HAVE HAD THIS PROBLEM, AND JUST REPLACED IT WITH AN AFTER MARKET HITCH. I HAVE ALSO SEEN THE PICTURES OF A SERIOUS ACCIDENT CAUSED BY A GM HITCH FAILURE. AS OF RIGHT NOW, I DO NOT HAVE A SOLUTION TO THIS PROBLEM OTHER THAN THE DEALERSHIP WILL NOT REPLACE THIS GM INSTALLED, UNDER WARRANTY HITCH. THE DEALERSHIP WANTS TO RE-WELD IT. I THINK THIS CAN BE A SERIOUS SAFETY ISSUE DUE TO THE FACT THAT MOST PEOPLE DO NOT TAKE THE TIME TO INSPECT THERE TRAILER HITCHES, AND JUST HOOK UP AND TAKE THERE FAMILY OUT FOR A WEEKEND TRIP PULLING THERE TRAVEL TRAILERS. I WILL CONTINUE TO TRY AND WORK WITH GM AND THE DEALERSHIP TO GET THIS PROBLEM SOLVED.

NHTSA complaint #10110705 — an unverified report by a vehicle owner.

Greenville, CA

EQUIPMENT

THE GRILLE GUARD IS BLOCKING THE HEADLIGHTS, MAKING VISIBILITY ON THE ROAD AT NIGHT DIFFICULT. CONTACTED MANUFACTURER FOR A REPLACEMENT GRILL.

NHTSA complaint #10103263 — an unverified report by a vehicle owner.

at 15 miles Maceo, KY

EQUIPMENT

DESIGN OF THE SILVERADO FRONT SEAT,FIXED LUMBAR PUSHING INTO KIDNEYS VARY PAINFULLY.

NHTSA complaint #10093220 — an unverified report by a vehicle owner.

Memphis, TN

EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT

WHILE PLACING THE JACK UNDERNEATH THE VEHICLE IT SLIPPED OFF. CONSUMER DROVE THE VEHICLE TO THE DEALER, AND MECHANIC DETERMINED THAT THE JACK OPERATED AS DESIGNED.

NHTSA complaint #10081464 — an unverified report by a vehicle owner.

at 9,400 miles Kansas City, MO Crash

EQUIPMENT

WHEN COMING TO A STOP LIGHT I WAS APPLYING MY BRAKES TO STOP BEHIND A VEHICLE, BRAKES WENT TO THE FLOOR, CAUSING AN ACCIDENT. VEHICLE WAS TAKEN TO THE DEALER. ALL BRAKE COMPONENT WERE CHECKED, NO CURRENT TECHNICAL SERVICE BULLETINS AND CONTACTED TECHNICAL ASSISTANT. DEALER WAS UNABLE TO DUPLICATE THE PROBLEM.

NHTSA complaint #10078479 — an unverified report by a vehicle owner.

at 9,000 miles Yakima, WA

EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

THE VEHICLE HAS PROBLEMS SHIFTING FROM FIRST TO SECOND GEAR. SOMETIMES THE GEARS CHANGE SMOOTHLY, AND OTHER TIMES THERE IS A THUMPING SOUND ACCOMPANIED BY JERKING. THIS PROBLEM HAS OCCURRED AT LEAST FOUR TIMES IN THE LAST MONTH. *AK IN ADDITION WHEN MAKING THE TRANSITION FROM A LOW SPEED TO A HIGHER SPEED THE VEHICLE'S TRANSMISSION WOULD NOT ENGAGE INTO THE PROPER GEAR. THIS MADE IT SEEM LIKE THE VEHICLE WAS IN NEUTRAL. THE DEALER FIXED THE PROBLEM WITH A RETROFIT KIT AND THE VEHICLE SEEMS TO BE WORKING FINE. THE VEHICLE'S CD PLAYER WAS NOT FUNCTIONING PROPERLY. THE DEALER REPLACED AND REPROGRAMMED THE CD PLAYER.

NHTSA complaint #10075764 — an unverified report by a vehicle owner.

Other 2004 Chevrolet Silverado problems

← Full 2004 Chevrolet Silverado report