FaultScore

2002 Chevrolet Silverado airbag problems

30 of the 853 complaints about the 2002 Chevrolet Silverado are about the airbag system — 4% of everything reported for this model year. Half of the failures with a mileage on record happened before 29,000 miles.

F

30

Complaints

28

Crashes

0

Fires

17

Injuries

Exactly what failed

Frontal 24 80.0%
AIR Bags 6 20.0%

Airbags across every Chevrolet Silverado year

1995 10 2.3%
1996 12 2.7%
1999 33 7.5%
2000 58 13.2%
2001 49 11.1%
2002 30 6.8%
2003 21 4.8%
2004 31 7.0%
2005 28 6.4%
2006 11 2.5%
2007 40 9.1%
2008 62 14.1%
2009 16 3.6%
2011 13 3.0%
2012 15 3.4%
2013 11 2.5%

What owners said

Filed with NHTSA, in their own words.

at 90,000 miles Concord, CA Crash 3 injured

AIR BAGS

I T-BONED A MINI VAN THAT FAILED TO TO YIELD ON A TURN AT 35 MPH, MY AIRBAGS DID NOT DEPLOY.

NHTSA complaint #10679097 — an unverified report by a vehicle owner.

at 40,000 miles Rockford, IL Crash 1 injured

AIR BAGS

TL*THE CONTACT OWNS A 2002 CHEVROLET SILVERADO. WHILE DRIVING APPROXIMATELY 45 MPH ON NORMAL ROAD CONDITIONS, A VEHICLE CRASHED INTO THE FRONT OF THE DRIVER SIDE. THE CONTACT WAS TRANSPORTED TO THE HOSPITAL AFTER SUSTAINING INJURIES TO THE HEAD, NECK AND LIP. THE AMBULANCE AND POLICE ARRIVED AND A POLICE REPORT WAS FILED. THE AIR BAGS FAILED TO DEPLOY WITH THE MASSIVE LEVEL OF IMPACT. THERE WERE NO WARNING LIGHT INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL AFTER THE CRASH. THE FRONT END OF THE VEHICLE SUSTAINED SEVERE DAMAGE. THE VEHICLE WAS TOWED TO A COLLISION CENTER AND THE VEHICLE WAS REPAIRED. THE CONTACT HAD CONCERNS OF THE SAFETY RISK INVOLVED. THE FAILURE MILEAGE WAS 40,000 AND THE CURRENT MILEAGE WAS 55,000.

NHTSA complaint #10281236 — an unverified report by a vehicle owner.

at 61,752 miles Auburn, CA Crash 1 injured

AIR BAGS

TL*THE CONTACT OWNS A 2002 CHEVROLET SILVERADO. WHILE DRIVING 30 MPH, THE CONTACT STRUCK A DEER AND SWERVED INTO A DITCH. HIS CHEST SLAMMED INTO THE STEERING WHEEL AND WAS INJURED. THE AIR BAGS FAILED TO DEPLOY AND THE SEAT BELT DID NOT RETRACT. THE DRIVER'S SIDE BUMPER WAS CRUSHED INTO THE FRONT GRILL ALL THE WAY ACROSS TO THE PASSENGER SIDE OF THE VEHICLE. THE CONTACT CALLED THE INSURANCE AGENT, BUT NO POLICE REPORT WAS FILED. HE WAS THE ONLY OCCUPANT IN THE VEHICLE AND THE SEAT BELT WAS WORN PROPERLY AT THE TIME OF THE CRASH. THERE WAS NO MAINTENANCE PERFORMED ON THE AIR BAGS OR SEAT BELT PRIOR TO THE FAILURES. THE CONTACT FILED A COMPLAINT WITH GM CONCERNING HIS AIR BAGS AND SEAT BELT (COMPLAINT NUMBER 71-670143505). GM IS NOT TAKING RESPONSIBILITY FOR THE AIR BAG FAILURE. IN ADDITION, NO ONE CAME OUT TO INSPECT THE VEHICLE. THE FAILURE MILEAGE WAS 61,752.

NHTSA complaint #10246829 — an unverified report by a vehicle owner.

at 42,000 miles Mckinney, TX Crash 3 injured

AIR BAGS:FRONTAL

ANTI-LOCK BRAKES FAILED TO FUNCTION AS DESIGNED CAUSING LOSE OF VEHICLE CONTROL AND CRASH. ADDITIONALLY AIRBAG DID NOT DEPLOY IN A FRONT END COLLISION SEVERE ENOUGH TO TOTALLY DESTROY VEHICLE.

NHTSA complaint #10146928 — an unverified report by a vehicle owner.

Berrien Spring, MI Crash 1 injured

AIR BAGS:FRONTAL

DT: CONTACT STATES WHILE DRIVING APPROXIMATELY 45 MPH THERE WAS A FRONT END COLLISION. UPON IMPACT, NEITHER AIR BAG DEPLOYED.

NHTSA complaint #10127515 — an unverified report by a vehicle owner.

Claremore, OK Crash 1 injured

AIR BAGS:FRONTAL

A PIECE OF FURNITURE WAS LOCATED IN THE MIDDLE OF THE HIGHWAY WHILE DRIVING, CAUSING THE DRIVER TO HIT THE FURNITURE. DRIVER LOST CONTROL OF A VEHICLE ,AND IT CRASHED INTO A CONCRETE WALL. DRIVER'S SIDE SEAT BELT FAILED, AND THE AIRBAGS DID NOT DEPLOY. DRIVER REFUSED MEDICAL ATTENTION AT THAT TIME AND WENT TO THE HOSPITAL ON HIS OWN. VEHICLE WAS TOWED BY THE INSURANCE COMPANY.

NHTSA complaint #10115806 — an unverified report by a vehicle owner.

Goode, VA Crash

AIR BAGS:FRONTAL

WHILE DRIVING 45 MPH THE DRIVER ATTEMPTED TO AVOID A DEER IN THE STREET. AS A RESULT THE DRIVER LOST CONTROL OF THE VEHICLE AND HIT A TREE HEAD ON. THE CONSUMER STATED THAT,"NEITHER FRONTAL AIR BAG DID DEPLOYED ON IMPACT". THE CONSUMER WILL CONTACT THE DEALER.

NHTSA complaint #10080276 — an unverified report by a vehicle owner.

at 200 miles Alexandria, LA Crash 1 injured

AIR BAGS:FRONTAL

I WAS AT A COMPLETE STOP AT A RED LIGHT WHEN A YOUNG LADY RAN THE LIGHT FROM THE OPPOSITE DIRECTION. SHE HIT ANOTHER TRUCK THEN CROSSED OVER INTO MY LANE HITTING ME ON MY RIGHT FRONT BUMPER. LESS THAN 3 SECONDS LATER THE OTHER TRUCK HIT ME HEAD ON AT 35-40 MPH HEAD ON. THE IMPACT WAS HARD ENOUGH TO THROW ME BACKWARDS INTO SOME MOTORCYCLES BEHIND ME. MY FRONTAL AIRBAGS DID NOT DEPLOY DURING EITHER HIT.

NHTSA complaint #10073268 — an unverified report by a vehicle owner.

at 27,000 miles Houston, TX Crash 1 injured

AIR BAGS:FRONTAL

WHILE DRIVING AT 43 MPH VEHICLE WAS INVOLVED IN A LEFT FRONT COLLISION. UPON IMPACT, FRONT AIR BAGS DID NOT DEPLOY, AND PASSENGER SUSTAINED INJURIES.

NHTSA complaint #10042035 — an unverified report by a vehicle owner.

Tracy, CA Crash

AIR BAGS:FRONTAL

THE VEHICLE WAS INVOLVED IN A FRONTAL COLLISION AND NONE OF THE AIR BAGS DEPLOYED.

NHTSA complaint #10019853 — an unverified report by a vehicle owner.

Gilbert, AZ

AIR BAGS:FRONTAL

THE VEHICLE WAS INVOLVED IN A FRONT END COLLISION YET NEITHER FRONTAL AIR BAGS DEPLOYED. *NLM

NHTSA complaint #10015548 — an unverified report by a vehicle owner.

at 29,000 miles Cropwell, AL Crash

AIR BAGS:FRONTAL

THE VEHICLE HIT A TREE, AND NONE OF THE AIR BAGS DEPLOYED.*JB

NHTSA complaint #10009099 — an unverified report by a vehicle owner.

at 1,200 miles Lancaster, OH Crash

AIR BAGS

WHILE DRIVING VEHICLE WAS IN A FRONTAL COLLISION, BUT NONE OF THE AIR BAGS DEPLOYED UPON IMPACT. THE DRIVER WAS NOT INJURED BECAUSE THEY WERE WEARING THERE SEAT BELTS.

NHTSA complaint #10005976 — an unverified report by a vehicle owner.

at 19,000 miles National City, CA Crash

AIR BAGS:FRONTAL

CONSUMER COMPLAINED ABOUT HAVING PROBLEMS WITH THE AIR BAG DEPLOYMENT. ALSO, WHILE DRIVING VEHICLE WAS INVOLVED IN A COLLISION, AND AIR BAGS DID NOT DEPLOY .PASSENGER WAS DRIVING AT 50 MPH WHEN PASSING OVER A BRIDGE ON A RAINY DAY, AND WATER FROM THE RIVER WAS SPLASHED ON THE FRONT WINDSHIELD WHICH CAUSED THE DRIVER TO LOOSE CONTROL OF THE VEHICLE. MANUFACTURE WAS NOT CONTACTED AT THE TIME OF THIS PHONE CALL.

NHTSA complaint #10004706 — an unverified report by a vehicle owner.

Morrisville, NY Crash

AIR BAGS

CONSUMER STATES THAT WHEN HIT AT 55 MPH IN THE FRONT CENTER OF THE VEHICLE THE AIR BAG DID NOT DEPLOY CAUSING MINOR INJURIES TO THE CONSUMER. DEALER NOTIFIED. MR

NHTSA complaint #8024161 — an unverified report by a vehicle owner.

Baton Rough, LA

AIR BAGS:FRONTAL

CONSUMER STATES WHILE DRIVING 45MPH HAD A HEAD ON COLLISION AIR BAG DID NOT DEPLOY. TS

NHTSA complaint #8021266 — an unverified report by a vehicle owner.

Alton, VA Crash 1 injured

AIR BAGS:FRONTAL

THIS TRUCK WAS INVOLVED IN A HEAD ON CRASH. I WAS RUNNING ABOUT 55 MPH AND THE OTHER VEHICLE WAS RUNNING APPROXIMATELY 35 MPH. THE TRUCK WAS A TOTAL LOSS WITH MOST OF THE DAMAGE DONE TO THE FRONT END.THE DRIVERS SIDE AIR BAG OR THE PASSENGER AIR BAG DID NOT DEPLOY. MR

NHTSA complaint #767929 — an unverified report by a vehicle owner.

Odenville, AL Crash 1 injured

AIR BAGS

THIS VEHICLE WAS INVOLVED IN A HEAD-ON COLLISION WHILE TRAVELING AT 50 MPH. BOTH THE DRIVER SIDE AND PASSENGER SIDE AIR BAGS DID NOT DEPLOY. MR

NHTSA complaint #767963 — an unverified report by a vehicle owner.

Alexandria, LA Crash 1 injured

AIR BAGS:FRONTAL

CONSUMER WAS INVOLVED IN AN ACCIDENT WHERE SHE WAS HIT HEAD ON THE RIGHT FRONT SIDE. THE AIRBAGS FAILED TO DEPLOY. CONSUMER WAS TOLD THE AIRBAGS DIDNT HAVE TO DEPLOY BECAUSE THE VEHICLE WAS STATIONARY DURING BOTH HITS, CONSUMER WAS INJURED IN THE ACCIDENT.

NHTSA complaint #567453 — an unverified report by a vehicle owner.

Milford, OH Crash 3 injured

AIR BAGS:FRONTAL

IN DIRECT FRONTAL IMPACT AT 45 MPH, AIRBAGS FAILED TO DEPLOY.

NHTSA complaint #767453 — an unverified report by a vehicle owner.

Redding, CA Crash

AIR BAGS:FRONTAL

WHILE DRIVING AT 72 MPH CONSUMER HIT ANOTHER VEHICLE HEAD ON AND NONE OF THE AIR BAGS DEPLOYED. CONTACTED DEALER, AND DEALER STATED THAT THE VEHICLE ACTED LIKE IT SHOULD HAVE.AK

NHTSA complaint #8019177 — an unverified report by a vehicle owner.

Morris, IL Crash

AIR BAGS:FRONTAL

VEHICLE WAS INVOLVED IN A FRONTAL COLLISION WITH A TREE TRAVELING APPROXIMATLY 30-40MPH, AND AIR BAGS DID NOT DEPLOY.

NHTSA complaint #8017234 — an unverified report by a vehicle owner.

Monticello, WI Crash 1 injured

AIR BAGS:FRONTAL

WHILE DRIVING 40 MPH AND AS A RESULT OF A VEHICLE CRASH FRONTAL AIR BAGS DID NOT DEPLOY. DEALER AND MANUFACTURER HAVE BEEN NOTIFIED. *AK *SLC

NHTSA complaint #8017078 — an unverified report by a vehicle owner.

Silex, MO Crash 1 injured

AIR BAGS:FRONTAL

TRUCK SOMEHOW RAN INTO A CONCRETE FIXTURE THAT SUPPORTED A SIGNAL LIGHT. ESTIMATED SPEED OF HEAD ON COLLISION INTO FIXTURE WAS 25 - 30 MPH. NEITHER OF DUAL AIR BAGS DEPLOYED WITH BOTH DRIVER AND PASSENGER MAKING CONTACT WITH DASHBOARD. DRIVER STATED THAT CHILD'S TEETH PRINT WERE ON DASH CONSOLE. ENTIRE BUMPER SMASHED BACK INTO ENGINE, AND STEERING WHEEL BROKE. PLEASE DESCRIBE DETAILS.

NHTSA complaint #8016833 — an unverified report by a vehicle owner.

Silex, MI Crash 2 injured

AIR BAGS:FRONTAL

CONSUMER WAS TRAVELING ABOUT 20MPH ON A SIDE STREET AND THERE WAS A CONCRETE PIPE LAYING ON THE ROAD, AND WITHOUT PRIOR WARNING SHE HIT THE PIPE. AIRBAGS DIDN'T GO OFF. AT DEALERSHIP IS AWARE OF PROBLEM.THE PIPE WAS A BROKE OFF LIGHT POLE. THE FRAME ON THE VEHICLE IS BENT.

NHTSA complaint #8016806 — an unverified report by a vehicle owner.

Filmageburg, KY Crash

AIR BAGS:FRONTAL

VEHICLE WAS INVOLVED IN A 30-40 MPH FRONTAL COLLISION IN WHICH DRIVER'S AND PASSENGER'S AIR BAGS DID NOT DEPLOY, CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS.

NHTSA complaint #8011088 — an unverified report by a vehicle owner.

Haleiwa, HI Crash

AIR BAGS:FRONTAL

VEHICLE WAS INVOLVED IN A FRONTAL IMPACT GOING 35MPH. AIR BAG DIDN'T DEPLOY, AND LIGHT NEVER ILLUMINATED. CHEVROLET WAS CONTACTED, AND WILL BE SENDING AN INSPECTOR OUT FOR VEHICLE. PLEASE PROVIDE MORE INFORMATION.

NHTSA complaint #8011057 — an unverified report by a vehicle owner.

Halton City, TX Crash 1 injured

AIR BAGS:FRONTAL

WHILE DRIVING AT 35 MPH, THE VEHICLE WAS HIT BY AN AMBALANCE, THE AIR BAGS DIDN'T DEPLOY RESULTING IN MAJOR INJURIES TO DRIVER.*AK

NHTSA complaint #8010265 — an unverified report by a vehicle owner.

Ypsilanti, MI Crash

AIR BAGS:FRONTAL

VEHICLE WAS INVOLVED IN A FRONTAL COLLISION AT 40-45MPH. UPON IMPACT AIR BAGS DID NOT DEPLOY. DEALER HAS BEEN CONTACTED. PLEASE PROVIDE ADDITIONAL INFORMATION.

NHTSA complaint #8003037 — an unverified report by a vehicle owner.

Moscow`, TX Crash 1 injured

AIR BAGS:FRONTAL

VEHICLE WAS INVOLVED IN A FRONTAL COLLISION AT 25MPH. UPON IMPACT, AIRBAGS DID NOT DEPLOY. *AK

NHTSA complaint #8000974 — an unverified report by a vehicle owner.

Other 2002 Chevrolet Silverado problems

← Full 2002 Chevrolet Silverado report