FaultScore

2002 Chevrolet Silverado suspension problems

30 of the 853 complaints about the 2002 Chevrolet Silverado are about the suspension — 4% of everything reported for this model year. Half of the failures with a mileage on record happened before 35,094 miles.

B

30

Complaints

2

Crashes

0

Fires

0

Injuries

Exactly what failed

Suspension 10 33.3%
Front 8 26.7%
Wheel Bearing 5 16.7%
HUB 4 13.3%
Rear 1 3.3%
Lower Ball Joint 1 3.3%
Leaf Spring Assembly 1 3.3%

Suspension across every Chevrolet Silverado year

1997 21 5.5%
1998 11 2.9%
1999 116 30.1%
2000 81 21.0%
2001 25 6.5%
2002 30 7.8%
2003 30 7.8%
2004 24 6.2%
2005 19 4.9%
2006 16 4.2%
2014 12 3.1%

What owners said

Filed with NHTSA, in their own words.

at 90,000 miles Waterville, ME

SUSPENSION:FRONT:WHEEL BEARING

TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO. WHILE DRIVING AT A LOW SPEED, THE CONTACT APPLIED THE BRAKE PEDAL AND THE ABS KICKED IN; HOWEVER, THERE WAS A LOSS OF BRAKE FUNCTION. THE STOPPING DISTANCE OF THE VEHICLE WAS DRAMATICALLY REDUCED. THE VEHICLE WAS TAKEN TO A MECHANIC WHO STATED THAT THERE WAS A WHEEL BEARING SENSOR FAILURE. THE ENTIRE WHEEL BEARING WITH THE SENSOR WAS REPLACED, BUT THE FAILURE RECURRED MULTIPLE TIMES. THE CONTACT RESEARCHED AND FOUND NHTSA CAMPAIGN NUMBER: 05V379000. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

NHTSA complaint #10776455 — an unverified report by a vehicle owner.

at 105,731 miles Lewistown, IL

SUSPENSION

TRAVELING ON A GRAVEL ROAD @ ABOUT 45 MPH. OTHER THAN BEING GRAVEL, THE ROAD IS VERY SMOOTH. HEARD A LOUD BANG AND FELT IT IN THE VEHICLE AND IN THE STEERING WHEEL. FOUND DRIVER'S SIDE REAR LEAF SPRING REAR MOUNTING SHACKLE HAD BROKEN ALLOWING LEAF SPRING TO SLAM AGAINST THE BOTTOM OF THE BED, PUTTING AN UPWARD DENT IN IT. REPAIR MECHANIC COMMENTED THE VEHICLE IS RUSTED FAR MORE THAN NORMAL. RAILS UNDER DOORS HAVE LARGE 3 INCH HOLES. REAR BUMPER IS RUSTED THROUGH, THE REAR TAILGATE HAS HOLES IN IT. VEHICLE ONLY DRIVEN TO WORK (2 MILES WHICH ARE GRAVEL) AND HAS VERY LOW MILES. NO ONE ELSE EXCEPT SILVERADO OWNERS ARE EXPERIENCING THIS ISSUE. VERY LIKELY INFERIOR DESIGN OR MATERIALS OR BOTH.

NHTSA complaint #10664037 — an unverified report by a vehicle owner.

at 146,000 miles NEW Milford, CT

SUSPENSION

SLOWING DOWN TO PARK, PUSHED BRAKES, PEDAL WENT TO THE FLOOR. BARELY STOPPED BEFORE PINNING SOMEONE BETWEEN MY VEHICLE AND ANOTHER TRUCK. REAR BRAKE LINE BURST BELOW DRIVER SEAT, BRAKE FLUID PUDDLE UNDER TRUCK. UPON INSPECTION, ALL 4 BRAKE LINES RUNNING ALONG THE FRAME TOTALLY RUSTED, ABOUT TO BURST. NEED TO REPLACE ALL LINES ON WHOLE TRUCK. ON THE FLATBED TOWTRUCK, NOTICED THE DRIVER REAR LEAF SPRING WHERE IT WRAPS AROUND THE BUSHING WAS MISSING THE TOP HALF. THIS IS WHERE FORCE IS TRANSMITTED FROM AXLE TO FRAME (BACK IS A HANGER / PIVOT). THE WHOLE REAR AXLE COULD HAVE TORN OFF. NOTICED WHERE IT HAD CRACKED AND HAD RUSTED 1/2 THROUGH BEFORE FALLING OFF, LIKELY SOMETIME RECENTLY.

NHTSA complaint #10468896 — an unverified report by a vehicle owner.

at 68,000 miles Raleigh, NC

SUSPENSION

DT*: THE CONTACT STATED THERE IS A POPPING NOISE IN THE STEERING AND THE STEERING IS LOOSE. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE THEY DETERMINED THE INTERMEDIATE STEERING SHAFT NEEDED TO BE REPLACED. THE MANUFACTURER HAS NOT BEEN CONTACTED. THERE WAS A POPPING NOISE WHEN VEHICLE WAS MOVING. ALSO FELT EXCESSIVE PLAY IN STEERING WHEEL. DEALER DETERMINED THERE WAS NO PROBLEM.

NHTSA complaint #10153347 — an unverified report by a vehicle owner.

Gunnison, CO

SUSPENSION

2002 SILVERADO PARKING BRAKE DOES NOT HOLD, REAR AXLE SEALS WERE LEAKING. *TS ***NO ANSWER REQUIRED*** THE CONSUMER RECEIVED A RECALL REGARDING THE PARKING BRAKE AFTER SEVERAL ATTEMPTS OF TRYING TO GET IT REPAIRED. THE ABS LIGHT ILLUMINATED, THE DEALER REPLACED THE SPEED SENSOR. THE CD PLAYER FAILED. THE COMPLAINED ABOUT A RATTLE WHEN GOING OVER BUMPS. THE DEALER TIGHTENED THE SHOCKS. THE TAILGATE LATCH WAS REPLACED.

NHTSA complaint #10150810 — an unverified report by a vehicle owner.

at 40,200 miles Ortonville, MI

SUSPENSION:FRONT:HUB

THE ABS COMES ON AT LOW SPEED WHEN IT SHOULDN'T, RESULTING IN EXTENDING STOPPING DISTANCE. DEALER MISS DIAGNOSED THE PROBLEM AS THE LEFT FRONT HUB. REPLACING BOTH FRONT HUBS AND WHEEL SPEED SENSORS WHICH FIXED THE PROBLEM.

NHTSA complaint #10136663 — an unverified report by a vehicle owner.

at 45,034 miles Johnsonville, KY

SUSPENSION:FRONT

DT: A NOISE WAS COMING FROM THE DRIVER'S SIDE FRONT WHEEL AREA. THE CONSUMER NOTICED IT WHEN TURNING THE VEHICLE AT SLOW SPEEDS. WHEN THE CONSUMER TOOK IT TO THE DEALER THEY DID NOT HEAR THE NOISE, AND DID NOTHING TO SOLVE THE PROBLEM THE CONSUMER WAS UNSURE OF THE EXACT PROBLEM. IT FIRST STARTED OCCURRING ON 7-14-05.

NHTSA complaint #10134673 — an unverified report by a vehicle owner.

Smyrna, NY Crash

SUSPENSION:FRONT:HUB

DT: THE CONTACT OWNS A 2002 CHEVROLET SILVERADO. CONTACT'S VEHICLE HIT A WALL AT A DEPARTMENT STORE LAST NIGHT BECAUSE SHE COULD NOT STOP THE VEHICLE. THE CONTACT STATED SHE HAD NO PREVIOUS PROBLEMS WITH THE VEHICLE. COULD NOT PRESS DOWN ON THE BRAKE PEDAL. THERE WERE NO WARNING LIGHTS OR WARNING SIGNS TO LET THE CONSUMER KNOW THERE WAS A PROBLEM WITHIN THE BRAKES. THE SERVICE DEALER REPLACED R&R LEFT FRONT HUB BEARING.

NHTSA complaint #10134231 — an unverified report by a vehicle owner.

at 63,106 miles Savona, NY

SUSPENSION:FRONT:WHEEL BEARING

DEFECTIVE ELECTRIC WINDOW ON DRIVERS SIDE. WINDOW WILL NOT GO UP.

NHTSA complaint #10126413 — an unverified report by a vehicle owner.

at 119,000 miles Madison Heights, MI

SUSPENSION:FRONT:WHEEL BEARING

DT: AT LOW SPEEDS THE ABS KICKS IN AND THE VEHICLE IS HARD TO STOP. USUALLY OCCURS ABOUT 5-10 MPH. THIS PROBLEM OCCURS UNDER ALL WEATHER AND DRIVING CONDITIONS. IT DOESN'T MATTER IF THE VEHICLE IS TURNING OR GOING STRAIGHT. THE VEHICLE HAS 4 WHEEL ANTILOCK. THE OWNER HAS NOT CALLED THE DEALER YET. VEHICLE IS REGULARLY SERVICED BUT HAS NOT BEEN TESTED YET. NO WARNING LIGHT ILLUMINATED. A VIBRATION COULD BE FELT AND HEARD IN THE BRAKE PEDAL.

NHTSA complaint #10124942 — an unverified report by a vehicle owner.

at 17,684 miles Hornell, NY

SUSPENSION:FRONT:WHEEL BEARING

DT: THE ABS SYSTEM, THE BEARINGS WENT OUT ON BOTH SIDE IN THE FRONT ON BOTH TIRES. COULD HEAR POPPING ON BRAKES BEFORE THEY FAILED. THEY WENT OUT WHILE DRIVING. THE CONSUMER HAD BRAKES REPAIRED AND PAID OUT OF POCKET. THEY REPLACED BOTH SIDES OF BRAKES TODAY.

NHTSA complaint #10120683 — an unverified report by a vehicle owner.

Castleton ON Hudson, NY Crash

SUSPENSION:FRONT:HUB

WHILE DRIVING 30 MPH, THE ABS SYSTEM ENGAGE. THE DRIVER APPLIED THE BRAKE PEDAL, AND THE VEHICLE FAILED TO STOP COMPLETELY. THIS CAUSED THE VEHICLE TO COLLIDED INTO A TREE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE DRIVER THAT THE FRONT SUSPENSION HUB NEEDED TO BE REPLACED. PLEASE PROVIDE FURTHER DETAILS. *NM THE CONSUMER WAS TOLD THAT THE FAILURE OF THE FRONT HUBS ON HIS VEHICLE WAS A COMMON PROBLEM AND REQUIRES COMPLETE REPLACEMENT OF BOTH FRONT HUBS.

NHTSA complaint #10107393 — an unverified report by a vehicle owner.

at 16,000 miles Rollinsford, NH

SUSPENSION:FRONT

2002 CHEVROLET EXT CAB TRUCK 4X4 WILL NOT GO DOWN THE ROAD STRAIGHT, TRUCK PULLS TO RIGHT WHEN STEERING WHEEL IS STRAIGHT,MANY ALIGNMENTS ,TIRE WEAR ON NEW TIRES DEALER SAYS THIS IS NORMAL.THIS IS A SAFTEY ISSUE.THIS STARTED IN JAN 03 NEVER DID THIS THE FIRST YEAR I HAD IT.ALSO ENGINE KNOCK, AND DRIVELINE CLUNK, ALL NORMAL DEALER SAYS.TRUCK HAS NEW STEERING BOX ,SHAFTS,MANY ALIGNMEMTS,GM SAYS THEY CANNOT INTERVINE AND TELL DEALER TO FIX MY TRUCK, NO OTHER DEALER GM WILL LOOK OR WORK ON MY TRUCK.

NHTSA complaint #10100885 — an unverified report by a vehicle owner.

Westminster, CA

SUSPENSION

WHILE DRIVING AT HIGHWAY SPEEDS VEHICLE STARTED TO PINION/SMOKED, AND LOST POWER. RPMS DROPPED FROM 60 TO 40 IN A MATTER OF SECONDS. THIS HAS HAPPENED TO THE CONSUMER A TOTAL OF THREE TIMES. THE LAST TIME THERE WAS ALMOST AN ACCIDENT.

NHTSA complaint #10099316 — an unverified report by a vehicle owner.

Winston-Salem, NC

SUSPENSION

COMPLAINT RECEIVED VIA E-MAIL. "WE HAVE A TRUCK WHICH WE BROUGHT BRAND NEW AND HAVE HAD IT BACK TO THE DEALER FOR VIBRATION EVER SINCE WE BOUGHT IT." THEY HAVE DONE NOTHING, BUT BALANCE AT THE TIRE. WE HAVE HAD BRAND NEW GOODYEAR TIRES PUT ON THE TRUCK, MOUNTED, BALANCED, ETC,. AND IT CONTINUED TO VIBRATE. THEY SAID THERE WAS NOTHING WRONG WITH IT, YET IT CONTINUED TO VIBRATE BETWEEN 40-50 MPH. WE RECENTLY FOUND A SERVICE BULLETIN ON THE TRUCK #3009. *AK THE PASSENGER DOOR LOCK WAS FALLING OFF, THE PASSENGER SIDE REAR DOOR WAS HARD TO SHUT AND THE DRIVER DOOR LOCK POPPED OUT.

NHTSA complaint #10097911 — an unverified report by a vehicle owner.

at 35,094 miles White Mountain Lake, AZ

SUSPENSION:REAR:SPRINGS:LEAF SPRING ASSEMBLY

WHILE DRIVING AT LOW SPEEDS THE FRONT HEADLIGHTS BECAME DIM WITHOUT WARNING. THE DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *NM PROBLEM WAS REFERRED TO TSB RELATING TO NORMAL FUNCTION OF ELECTRICAL SYSTEM. IN ADDITION, RATTLE FROM REAR END. DEALER INSPECTED VEHICLE AND FOUND LEAF SPRING PADS WORN OUT. CONSUMER STATED THAT VEHICLE HAS OI LEAK FROM FRONT IF VEHICLE. AS THE DEALER INSPECTED VEHICLE, IT WAS FOUND THAT FRONT SHOCKS WERE LEAKING FLUID. DEALER REPLACED BOTH SHOCKS.

NHTSA complaint #10064849 — an unverified report by a vehicle owner.

at 35,094 miles White Mountain Lake, AZ

SUSPENSION:FRONT

WHILE DRIVING AT LOW SPEEDS THE FRONT HEADLIGHTS BECAME DIM WITHOUT WARNING. THE DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *NM PROBLEM WAS REFERRED TO TSB RELATING TO NORMAL FUNCTION OF ELECTRICAL SYSTEM. IN ADDITION, RATTLE FROM REAR END. DEALER INSPECTED VEHICLE AND FOUND LEAF SPRING PADS WORN OUT. CONSUMER STATED THAT VEHICLE HAS OI LEAK FROM FRONT IF VEHICLE. AS THE DEALER INSPECTED VEHICLE, IT WAS FOUND THAT FRONT SHOCKS WERE LEAKING FLUID. DEALER REPLACED BOTH SHOCKS.

NHTSA complaint #10064849 — an unverified report by a vehicle owner.

at 29,000 miles Alvin, TX

SUSPENSION:FRONT:HUB

WHILE TURNING CONSUMER LOST CONTROL OF STEERING. CONSUMER LATER FOUND OUT THAT THE WHEEL, HUB, BRAKELINE AND BRAKES WERE DISCONNECTED FROM THE VEHICLE.

NHTSA complaint #10055535 — an unverified report by a vehicle owner.

at 1 miles Lusby, MD

SUSPENSION:FRONT

SOFT BRAKE PEDAL...GOES TO THE FLOOR. QUESTIONABLE BRAKE RESPONSE. ALSO "CLUNK" HEARD IN FRONT-END AND FELT THROUGH STEERING AROUND TURNS. BOTH SINCE NEW IN MARCH 2002.

NHTSA complaint #10049683 — an unverified report by a vehicle owner.

at 10,500 miles Savannah, GA

SUSPENSION

THE VEHICLE LEANED TO ONE SIDE. *AK *CB *NLM

NHTSA complaint #10022627 — an unverified report by a vehicle owner.

Rowlett, TX

SUSPENSION:REAR

CONSUMER WILL PROVIDE INFORMATION ON THIS REAR SUSPENSION PROBLEM , (AFTER MARKET PRODUCTS).

NHTSA complaint #10022322 — an unverified report by a vehicle owner.

at 19,675 miles Dunkirk, NY

SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT

THE LOWER BALL JOINT COLLAPSED, WHEN THE VEHICLE TURNED A CORNER.

NHTSA complaint #10012060 — an unverified report by a vehicle owner.

Campton, KY

SUSPENSION:FRONT

WHILE A LOUD NOISE COULD BE HEARD COMING FROM THE FRONT END. *NLM

NHTSA complaint #10009724 — an unverified report by a vehicle owner.

Stroudsburg, PA

SUSPENSION:FRONT:WHEEL BEARING

CONSUMER TOOK THE VEHICLE IN FOR AN OIL CHANGE AND WAS INFORMED THE BEARINGS WERE WORN. *JG

NHTSA complaint #10006112 — an unverified report by a vehicle owner.

at 200 miles NEW Castle, DE

SUSPENSION

WHILE DRIVING VEHICLE WILL CONTINUOUSLY PULL TO THE RIGHT, MAKING IT VERY DIFFICULT TO STEER. THE DEALERSHIP HAS REPLACED THE STEERING GEAR AND DID SOME ALIGNMENT, BUT PROBLEM STILL OCCURS. PH THE VEHICLE HAS BEEN ALIGNED ON NUMEROUS OCCASIONS, AND HAVE NOT CORRECTED. THE FRONT TIRES WERE WEARING OUT UNEVENLY. SCC

NHTSA complaint #10004048 — an unverified report by a vehicle owner.

SAN Jose, CA

SUSPENSION:FRONT

WHILE DRIVING IF DRIVER RELEASES STEERING WHEEL FOR A SECOND VEHICLE WILL IMMEDIATELY PULL TO THE RIGHT INTO THE OTHER LANE. THE DEALERSHIP HAS SERVICE THE VEHICLE SEVERAL TIMES BUT CANNOT DIAGNOIS THE PROBLEM. CONSUMER IS AFRAID THAT THIS PROBLEM WILL CAUSE AN ACCIDENT. TS

NHTSA complaint #8023204 — an unverified report by a vehicle owner.

Frontenac, KS

SUSPENSION

WHEN DRIVING AT HIGHWAY SPEEDS THERE IS A STRONG VIBRATION, AND A RATTLE NOISE IN THE REAR OF VEHICLE. TOOK VEHICLE TO DEALER AND THEY TIGHTENED UP SOME PARTS, BUT PROBLEM REOCCURRED. PLEASE PROVIDE ANY FURTHER INFORMATION.

NHTSA complaint #8016967 — an unverified report by a vehicle owner.

Nederland, TX

SUSPENSION

WHEN DRIVING IN WET ROAD CONDITIONS TIRES WILL SPIN AT TAKE OFF. VEHICLE WAS TAKEN TO DEALER 3 TIMES, CANNOT FIND CAUSE OF PROBLEM.

NHTSA complaint #8015139 — an unverified report by a vehicle owner.

Ovapa, WV

SUSPENSION:FRONT

VEHICLE PULLS TO THE RIGHT AT ALL TIMES. DEALER REPLACED PITMAN ARM AND DID AN ALIGNMENT, CANNOT REMEDY THE PROBLEM.*AK DEALER ALSO REPLACED STEERING BOX. STILL DID NOT HELP REMEDY THE PROBLEM. *AK.

NHTSA complaint #8010448 — an unverified report by a vehicle owner.

Redlands, CA

SUSPENSION:FRONT

WHILE DRIVING 30-35 MPH FRONT END ON PASSENGER'S SIDE COLLAPSED TO GROUND WITHOUT WARNING.

NHTSA complaint #8003017 — an unverified report by a vehicle owner.

Other 2002 Chevrolet Silverado problems

← Full 2002 Chevrolet Silverado report