Owners have filed 853 complaints
about the 2002 Chevrolet Silverado with NHTSA between 2001 and 2016.
The largest single group is the brakes.
Across this model's run it ranks 2 of 24 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 95
Against the median year of the Chevrolet Silverado. 50 means typical for this
model; 100 means roughly double.
Severity — 77
14.9% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 58
34% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 2002 compares with every other Chevrolet Silverado
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
111.9%
1,000 – 9,999 miles
366.1%
10,000 – 24,999 miles
8414.1%
25,000 – 49,999 miles
19432.7%
50,000 – 74,999 miles
11619.5%
75,000 – 99,999 miles
6110.3%
100,000 – 149,999 miles
6310.6%
150,000+ miles
294.9%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Jul 2001peak 44Feb 2016
NHTSA investigations into the 2002 Chevrolet Silverado
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
EA11001Opened 5 Jan 2011Closed 8 Apr 2015SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
Brake line corrosion failure
On January 11, 2011, ODI opened EA11-001 to investigate allegations of premature brake line corrosion failure in model year (MY) 1999 through 2003 General Motors (GM) full-size pickup trucks and sport utility vehicles sold or registered in the following region of the United States that NHTSA has viewed as salt states for investigations of corrosion related issues:Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia and Wis...
PE10010Opened 30 Mar 2010Closed 5 Jan 2011SERVICE BRAKES, HYDRAULIC
Brake line corrosion failure
The Office of Defects Investigation (ODI) received Defect Petition DP10-003 on March 2, 2010, requesting the investigation of model year (MY) 2003 Chevrolet Silverado 2500HD 4WD pickup trucks for corrosion failures of the vehicle brake lines.DP10-003 was granted and on March 30, 2010, Preliminary Evaluation PE10-010 was opened on more than six million model year 1999 through 2003 light trucks and sport utility vehicles manufactured and sold by General Motors Corporation (GM).On July 2, 2010, ODI received GM's response to an information request, which included GM's assessment of the frequency a...
PE06016Opened 4 May 2006Closed 14 Sep 2006ENGINE AND ENGINE COOLING:ENGINE
CRANK POSITION SENSOR FAILURE - STALL
THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION (PE06-016) ON MAY 4, 2006 BASED ON ELEVEN VEHICLE OWNER QUESTIONNAIRES (VOQS) AND EARLY WARNING (EWR) DATA ALLEGING SUDDEN ENGINE SHUTDOWN WHILE DRIVING AS A RESULT OF CRANK POSITION SENSOR FAILURES IN MY 2001-2002 GENERAL MOTORS C/K PLATFORM VEHICLES EQUIPPED WITH 8.1L ENGINES.IN RESPONSE TO AN INFORMATION REQUEST LETTER SENT BY ODI, GENERAL MOTORS (GM) PROVIDED OWNER COMPLAINT INFORMATION, FIELD REPORTS AND WARRANTY CLAIM DATA BASED ON A POPULATION OF 108,338 VEHICLES. THE DATA WAS CATEGORIZED BY ENGINE STALLS WHILE DR...
DP05009Opened 20 Dec 2005Closed 31 May 2006PARKING BRAKE:CONVENTIONAL
PARKING BRAKE FAILURE
ODI'S REVIEW OF COMPLAINT DATA RECEIVED SINCE THE CLOSE OF EA04-011 REVEALED NO INDICATION THAT THE INVESTIGATION SHOULD BE RE-OPENED.MORE DETAILS CAN BE FOUND IN THE FEDERAL REGISTER NOTICE ENCLOSED IN THE DP05-009 PUBLIC FILE.ODI RESERVES THE RIGHT TO REOPEN THE INVESTIGATION IN THE FUTURE SHOULD CONDITIONS WARRANT.
IN A LETTER DATED AUGUST 29, 2005, GM NOTIFIED ODI THAT IT WAS RECALLING CERTAIN MODEL YEAR 1999 THROUGH 2002 C/K PICKUP TRUCKS AND SPORT UTILITY VEHICLES TO CORRECT A PROBLEM WITH ANTI-LOCK BRAKE SYSTEM (ABS) WHEEL SPEED SENSOR CORROSION THAT MAY RESULT IN UNWANTED ABS ACTIVATION AND EXTENDED STOPPING DISTANCES DURING LOW-SPEED BRAKING (RECALL 05V-379).GM'S RECALL COVERS APPROXIMATELY 804,000 VEHICLES CURRENTLY REGISTERED IN THE FOLLOWING 14 SALT-BELT STATES:CONNECTICUT, ILLINOIS, INDIANA, MASSACHUSETTS, MAINE, MICHIGAN, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, V...
EA04012Opened 30 Apr 2004Closed 28 Feb 2005SERVICE BRAKES, HYDRAULIC:POWER ASSIST
HYDRAULIC PUMP FAILRES
GM IS CONDUCTING A RECALL ON ALL SUBJECT VEHICLES BUILD BETWEEN MAY 1999 AND OCTOBER 14, 1999.SIGNIFICANT CHANGES WERE INCORPORATED INTO PRODUCTION IN EARLY OCTOBER 1999, AND VEHICLES BUILT AFTER THAT DATE HAVE LOWER WARRANTY FAILURE RATES.THE COMPLAINT AND WARRANTY DATA APPEAR TO SUPPORT THE EFFECTIVENESS OF THESE CHANGES. GM MADE ADDITIONAL CHANGES IN NOVEMBER 1999, FEBRUARY 2000, MAY 2001, AND FEBRUARY 2004.ODI WILL CONTINUE TO MONITOR THIS PROBLEM AND WILL TAKE FURTHER ACTION, IF WARRANTED, IN THE FUTURE.FOR FURTHER TECHNICAL DETAILS SEE THE ATTACHED ENGINEERING ANALYSIS REPORT.
EA04011Opened 9 Apr 2004Closed 10 May 2005PARKING BRAKE:CONVENTIONAL
PARKING BRAKE FAILURE
IN A LETTER DATED APRIL 20, 2005, GM NOTIFIED NHTSA THAT IT HAD DECIDED THAT DEFECTS THAT RELATE TO MOTOR VEHICLE SAFETY EXIST IN CERTAIN MODEL YEAR (MY) 1999-2002 C/K 1500 SERIES (PBR PARKING BRAKE SYSTEM) AND MY 2001-2005 C/K 2500 AND 3500 SERIES (TRW PARKING BRAKE SYSTEM) PICKUPS WITH MANUAL TRANSMISSIONS.ACCORDING TO GM, SOME OF THESE VEHICLES MAY HAVE CONDITIONS THAT CAUSE THE FRICTION LININGS TO WEAR TO AN EXTENT WHERE THE PARKING BRAKE CAN BECOME INEFFECTIVE IN IMMOBILIZING A PARKED VEHICLE.GM'S ACTION COVERS AN ESTIMATED TOTAL OF 142,585 VEHICLES.DEALERS WILL INSTALL A LOW-FORCE SPRING...
EA04005Opened 19 Feb 2004Closed 28 Sep 2004LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
TAILGATE CABLE BREAKAGE
GENERAL MOTORS FILED A DEFECT NOTICE 04V-129 ON MARCH 17, 2004, WHICH OUTLINES A PROGRAM TO REPLACE THE TAILGATE CABLES INSTALLED IN AFFECTED MODEL YEAR 2000-2004 VEHICLES.REFER TO ODI'S CLOSING REPORT FOR EA04-005 FOR ADDITIONAL INFORMATION.ODI IS AWARE OF REPORTS OF TAILGATE CABLE BREAKAGE OCCURRING IN MODEL YEAR 1999 AND EARLIER VEHICLES.THESE VEHICLES WERE EQUIPPED WITH SIMILAR TAILGATE CABLES AS ADDRESSED BY 04V-129, BUT ARE NOT BEING ADDRESSED BY CAMPAIGN O4V-129.ODI IS INITIATING A SEPARATE INVESTIGATION TO ADDRESS THESE VEHICLES.THE COMPLAINT-INJURY-FATALITY STATISTICS SUMMARIZED ABOVE...
Recalls on the 2002 Chevrolet Silverado
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
09E025000
EXTERIOR LIGHTING:HEADLIGHTS
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
Risk: DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
09E012000
EXTERIOR LIGHTING
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
Risk: DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
08E050000
EXTERIOR LIGHTING:HEADLIGHTS
K2 MOTOR IS RECALLING 1,921 AFTERMARKET HEADLAMPS OF VARIOUS MODELS SOLD FOR USE ON THE ABOVE LISTED VEHICLES. THESE HEADLAMPS ARE MISSING THE AMBER SIDE REFLEX REFLECTOR WHICH FAILS TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
Risk: WITHOUT THE AMBER SIDE REFLEX REFLECTORS, THE LIGHTING VISIBILITY MAY BE AFFECTED, POSSIBLY RESULTING IN A VEHICLE CRASH.
07E106000
WHEELS:HUB
CERTAIN FEDERAL-MOGUL REPLACEMENT WHEEL HUB ASSEMBLIES WITH THE BRAND NAMES: NATIONAL, CARQUEST P/NOS. 515020, 515021, 515025, 515053, 515054, 515059, AND 515060, SHIPPED BETWEEN JANUARY 23, 2006, AND DECEMBER 20, 2007, SOLD FOR LIGHT DUTY AND MEDIUM DUTY TRUCKS. THE INBOARD RETENTION NUT USED TO MAINTAIN HUB BEARING ASSEMBLY CAN LOOSEN RESULTING IN AN ABS LIGHT INDICATION, NOISE, AND/OR WHEEL SEPARATION.
Risk: WHEEL SEPARATION CAN RESULT IN A VEHICLE CRASH.
07E066000
EQUIPMENT:ELECTRICAL
CERTAIN CEQUENT 90 DEGREE 7-WAY RIGHT ANGLE ADAPTORS SOLD BY DISTRIBUTORS IN TOW PACKAGES FOR AFTERMARKET SALES TO TOW 5TH WHEEL RV TRAVEL TRAILERS. DUE TO INCORRECT WIRING OF THE HARNESS, THE TRAILER LIGHTS MAY NOT OPERATE PROPERLY.
Risk: IF THE TRAILER LIGHTS ARE NOT WORKING PROPERLY, A VEHICLE CRASH CAN OCCUR.
06E075000
EXTERIOR LIGHTING:HEADLIGHTS
CERTAIN GUIDE REPLACEMENT HEADLAMPS, P/NOS. 16526133 AND 16526134, MANUFACTURED FROM JANUARY 1 TO JULY 11, 2006, SOLD FOR USE ON MY 1999-2002 CHEVROLET SILVERADO PICKUP TRUCKS. THE HEADLAMP FAIL TO COMPLY WITH THE PHOTOMETRY REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
Risk: TOO MUCH LIGHT IN CERTAIN POINTS OF THE HEADLAMP COULD CREATE A DISTRACTION, POSSIBLY RESULTING IN A VEHICLE CRASH.
06E060000
EXTERIOR LIGHTING
CERTAIN AAI MOTORSPORTS COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LIST PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
Risk: LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH
06E057000
EXTERIOR LIGHTING:HEADLIGHTS
CERTAIN MAXZONE HEADLIGHT ASSEMBLIES, DEPO BRAND, P/NOS. 332-1182L-AS AND 332-1182R-AS, SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR 1999-2000 CHEVROLET SILVERADOS. THESE HEADLAMPS FAIL TO CONFORM TO THE PHOTOMETRIC REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
Risk: DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 20051166,920 units in Canada
Brakes
On certain 1999-2002 1500 series and 2001-2005 2500 & 3500 series trucks equipped with a manual transmission, the parking brake friction lining may wear to an extent where the parking brake can become ineffective in immobilizing a parked vehicle. Correction: Dealers will install a low-force spring clip retainer on vehicles equipped with PBR parking brake system and install a redesigned parking brake cable assembly on vehicle equipped with a TRW parking brake system.
Recall 2004395158,474 units in Canada
Brakes
Certain vehicles located in Ontario, Quebec, New Brunswick, Nova Scotia, Prince Edward Island, and Newfoundland & Labrador may experience unwanted Antilock Brake System (ABS) activation and increased stopping distances during low-speed brake application (less than 16 km/h and greater than 6 km/h). This condition does not set any ABS codes nor does it illuminate the ABS warning lamp. Correction: Dealers will remove the wheel speed sensor and thoroughly clean the wheel speed sensor mounting surface on the bearing, apply Zinc-X to the cleaned surface, grease the mounting surface, reinstall the wheel speed sensor, and check the output voltage to ensure the wheel speed signal is within specifications.
Recall 2004102301,974 units in Canada
Other
On certain vehicles, the galvanized-braided-steel tailgate support cables used to support the tailgate in the full open (horizontal) position can corrode over time and fracture when loads are applied to them. Tailgate support cable corrosion may not be visible because of the plastic sheathing covering the cable. If one cable fractured, the remaining cable may retain the tailgate in a horizontal position. If the remaining cable was weakened by corrosion, it could fracture within moments of the first cable fracture. If both cables fractured, the tailgate would suddenly drop approximately 10 degrees and strike the top surface of the rear bumper. If anyone is sitting or standing on the horizontal surface of the tailgate when both cables fracture, they could fall and be injured. On vehicles without a rear bumper, the tailgate may drop to a lower position. Correction: Dealers will replace the existing galvanized support cables with stainless steel support cables.
Recall 200329211 units in Canada
Fuel System
On certain vehicles converted to either dedicated or bi-fuel compressed natural gas (CNG) fuel usage, the throttle cable may contact and rub through the flexible pressurized fuel line creating a pinhole leak of natural gas to the atmosphere. A strong odour of natural gas may be detected from inside the vehicle, possibly accompanied by a hissing noise. If the natural gas were accidentally ignited, serious injury could result. Correction: Dealer will secure the throttle cable to eliminate the possibility of contact with the CNG fuel line. The CNG fuel line and throttle cables are also to be inspected and replaced if evidence of wear is found.
Recall 200206863,049 units in Canada
Seats And Restraints
Certain vehicles fail to conform to CMVSS 209, seat belt assemblies. These vehicles have a condition where one or two sensors in the driver's and front seat passengers seat belt retractors may be inoperative. The seat belt retractors will lock when the belt webbing is extracted during a crash; however the mechanism that locks the seat belt retractor when the vehicle decelerates quickly, such as during heavy braking, may not restrain the occupant as intended during a crash, and could result in injury to the occupant. Correction update: None required as no effect on vehicle safety. See recall 04-158.
Recall 20011868,310 units in Canada
Brakes
Certain 2500 and 3500 pickup trucks equipped with 6.6L diesel engines fail to comply with requirements of C.M.V.S.S. No. 105, "Hydraulic and Electric Brake Systems." These vehicles have a brake system warning light in the instrument cluster that may not illuminate when the brake fluid is low. In addition, when the brake fluid is low, the vehicle may not meet the partial system requirements of C.M.V.S.S. No. 105. These conditions could result in reduced braking capability, which could lead to a crash. Correction: Dealers will change the location of a wire connection in the underhood bussed electrical center.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 120,000 milesLivingston, KYCrash1 injured
VEHICLE SPEED CONTROL
ABS STOPPED BRAKE PEDAL FROM GOING DOWN. BY THE TIME I LIFTED AND PUMPED AGAIN VEHICLE STRUCK YOUNG GIRL. TRAVEL WAS ABOUT SIX FEET. THERE IS A RECALL IN OTHER STATES BUT NOT KY.
NHTSA complaint #10748950 — an unverified report by a vehicle owner.
at 120,000 milesLivingston, KYCrash1 injured
SERVICE BRAKES
ABS STOPPED BRAKE PEDAL FROM GOING DOWN. BY THE TIME I LIFTED AND PUMPED AGAIN VEHICLE STRUCK YOUNG GIRL. TRAVEL WAS ABOUT SIX FEET. THERE IS A RECALL IN OTHER STATES BUT NOT KY.
NHTSA complaint #10748950 — an unverified report by a vehicle owner.
at 139,000 milesNashua, NHCrash
SERVICE BRAKES
I OWN A 2002 CHEVY SILVERADO, AND I HAVE HAD THE BRAKES FAIL ON ME MULTIPLE TIMES THE FIRST TIME I ENCOUNTERED THIS ISSUE WAS IN EARLY JANUARY WHEN I WAS DRIVING TO SCHOOL AND I APPROACHED A STOP SIGN AND WHEN I WENT TO SLOW DOWN I HAD NO BRAKES AND MY VEHICLE ROLLED INTO THE STREET LUCKILY I WASN'T GO VERY FAST AND THERE WERE NO CARS COMING SO I DIDN'T GET HIT. THE REPAIRS COST ME 175$, THAT WAS REPAIRING THE PROBLEM TO BARE MINIMUM (SINGLE BRAKE LINE REPLACEMENT). AFTER I FIXED THAT ISSUE I RAN INTO ANOTHER PROBLEM, THE ABS BRAKE SYSTEM WILL NOW SPONTANEOUSLY TURN ON WHEN I COME TO A STOP, IT RESULTED IN A THREE CAR CRASH, I WAS GOING TO BACK INTO A PARKING SPOT AND WHEN I PULLED MY TRUCK FORWARD I TRIED TO STOP AND THE ABS LOCKED UP MY TRUCKS BRAKES (NOT SLIPPERY OUT) AND FORCED ME TO HIT TWO OTHER VEHICLES, ONE WAS MAJORLY DAMAGED AND ANOTHER WITH MINOR YET STILL SEVERE DAMAGE, THIS ACCIDENT ENDED WITH ME PAYING MORE IN INSURANCE AND HAVING TO FIX THE DAMAGES ON MY OWN VEHICLE OUT OF POCKET. I WILL ALSO IN THE VERY NEAR FUTURE NEED TO REPLACE ALL MY BRAKE LINES BECAUSE THEY ARE ON THE VERGE OF FAILING AND I AM BEING PRICED NEAR 900$ FOR THE REPAIRS, I AM NOT SURE HOW MUCH THE ABS PROBLEM IS GOING TO BE BECAUSE THE TRUCK HAS BEEN PARKED EVER SINCE THE INCIDENT, THE BRAKES ARE COSTING ME A LOT OF MONEY AND HARDSHIP.
NHTSA complaint #10694311 — an unverified report by a vehicle owner.
at 90,000 milesConcord, CACrash3 injured
AIR BAGS
I T-BONED A MINI VAN THAT FAILED TO TO YIELD ON A TURN AT 35 MPH, MY AIRBAGS DID NOT DEPLOY.
NHTSA complaint #10679097 — an unverified report by a vehicle owner.
at 166,000 milesOAK Forest, ILCrash
SERVICE BRAKES
I OWN A 2002 CHEVY SILVERADO 2500 4X4 PICKUP. MY BRAKE LINES FAILED TODAY AND CAUSED ME TO RUN INTO A PARKED CAR AT WORK. MY FATHER HAS A 1999 CHEVY SILVERADO 1500 4X4 THAT HE BOUGHT BRAND NEW AND GARAGE KEPT AND STILL ALMOST HAD A BAD ACCIDENT DUE TO HIS BRAKE LINES FAILING 3 YEARS AGO. WHEN I GM GOING TO REALIZE THAT BRAKE LINES ARE NOT NORMAL WEAR AND TEAR. I OWN MULTIPLE VINTAGE CHEVY CARS THAT ARE BETWEEN 25 AND 37 YEARS OLD WITH THE ORIGINAL BRAKE LINES. WHY IS IT GM IS WAITING FOR PEOPLE TO BE KILLED DUE TO THESE PROBLEMS. I CHASSIS WASH MY TRUCK AS MUCH AS POSSIBLE AND ALSO HAVE FRIENDS AND FAMILY WITH SILVERADOS IS YEAR CLOSE TO MINE. ALL HAVE SAME ISSUES. ITS SAD THAT OLDER GM CARS HAVE SURVIVED BETTER THAN THESE NEWER BUILT MODELS. NOW TOMORROW I AM GOING TO HAVE TO SPEND ALOT OF MONEY ON A PART THAT SHOULD NOT FAIL. WHY IS IT THAT MY EXHAUST SYSTEM ON MY CAR HAS STAINLESS STEEL PARTS BUT YET THE ONE PART THAT SHOULD BE ABSOLUTELY MADE FROM STAINLESS STEEL IS NOT! SAD THAT MY EXHAUST WILL BE IN GREAT SHAPE AS MY BRAKE LINES FAIL! I HAVE OWNED GM CARS AND TRUCK MY WHOLE LIFE AND WILL NO LONGER BUY GM PRODUCTS. I HAVE MULTIPLE OTHER ISSUES THAT MANY, MANY OTHER SILVERADO OWNERS HAVE. HOW CAN THOUSANDS OF SILVERADOS AND OTHER MAKE OF GM CARS AND TRUCK HAVE SO MANY OF THE SAME PROBLEMS AND GM NOT RECALL THEM. MY EXHAUST MANIFOLDS HAVE 2 BROKEN BOLTS CAUSING AN EXHAUST LEAK DUE TO BROKEN BOLTS! I HAVE ENGINES FROM THE 1960'S WITH FACTORY MANIFOLDS STILL INSTALLED AND NO BROKEN BOLTS. PUT THE [XXX] AMERICAN MADE STEEL MILLS BACK UP AND STOP BUYING THIS CHEAP METAL BECAUSE FOR WHAT MOST OF US PAY FOR OUR CARS AND TRUCK THE LEAST GM CAN DO IS PUT QUALITY PARTS IN THEM. OFFERING A BRAKE LINE KIT TO HAVE INSTALLED IN GM DEALERSHIPS IS NOT HELPING PEOPLE THAT NEED THERE TRUCK LIKE I DO DAILY. RECALL THE [XXX] BRAKE LINE PROBLEM MODELS AND FIX THEM RIGHT! *TR INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10630275 — an unverified report by a vehicle owner.
at 97,500 milesWalkersville, MDCrash
SERVICE BRAKES
I WAS DRIVING MY TRUCK TO PICK UP OUR CHRISTMAS TREE AND MY BRAKE LINE BURST AND RAN INTO A DITCH. UPON INSPECTION I NOTICED ALL OF MY BRAKE LINES WERE RUSTED AND SINCE I'VE RESEARCHED IT ONLINE IT SEEMS THOUSANDS OF CHEVY TRUCK OWNERS ARE HAVING THE SAME PROBLEM AND THAT GM HASN'T ISSUED ANY RECALLS OR INTENDS TO STAND BY THEIR CUSTOMERS.
NHTSA complaint #10557485 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 110,000 milesPahoa, HI
SERVICE BRAKES
RUSTY BRAKELINES
NHTSA complaint #10837591 — an unverified report by a vehicle owner.
at 127,000 milesLowell, MI
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO. THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FRAME WAS RUSTED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 127,000.
NHTSA complaint #10823108 — an unverified report by a vehicle owner.
at 200,000 milesAumsville, OR
ELECTRICAL SYSTEM
WHILE DRIVING ON THE HIGHWAY, THE TRUCK, FOR AN UNKNOWN REASON, SHUT DOWN CAUSING ME TO LOOSE POWER STEERING AND BRAKE CAPABILITY. I WAS ABLE TO SHIFT INTO NEUTRAL AND TURN THE KEY OFF AND THEN BACK ON AGAIN TO RE-START THE TRUCK. IT HAS NOW HAPPENED SEVERAL TIMES AND I HAVE DONE THE SAME THING EACH TIME TO CORRECT THE PROBLEM. IT HAPPENED ONCE IN 2002 THEN CONSTANTLY 4-5 TIMES A YEAR AND AGAIN TODAY. GM HAS TOLD ME IN THE PAST THAT THEY DON'T KNOW WHAT WOULD CAUSE THAT ISSUE. I COULD NOT GET MY LOCAL CHEVROLET SHOP MANAGER TO GIVE ME A STRAIGHT YES OR NO ANSWER REGARDING WHETHER MY PROBLEM IS CONSISTENT WITH THE ISSUES BEING EXPERIENCED BY EFFECTED GM MODELS WITH IGNITION PROBLEMS. I BELIEVE IT MAY BE DUE TO THE RECALLED IGNITION SWITCHES AS I HAVE HAD THE ELECTRICAL SYSTEM LOOKED AT AND NO ONE CAN SEEM TO FIND AN ISSUE THAT WOULD CAUSE THE TRUCK TO SHUT OFF RANDOMLY AT HIGHWAY SPEEDS AND THEN TURN RIGHT BACK OVER AFTER SHIFTING TO NEUTRAL!! I BELIEVE THAT THE CURRENT RECALL DOES NOT COVER ALL OF THE VEHICLES THAT ARE TRULY AFFECTED. I HAVE HAD MY FAMILY IN THE TRUCK ON SEVERAL OCCASIONS WHEN THIS HAS HAPPENED AND HAVE BEEN FORTUNATE TO NOT HAVE HAD AN ACCIDENT TO THIS POINT.
NHTSA complaint #10819155 — an unverified report by a vehicle owner.
at 165,000 milesEast Berlin, PA
SERVICE BRAKES
ABOUT 165,000 MILES BRAKE PEDAL STARTED TO PULSATE AT LOW SPEED WHEN STOPPING.STARTED OUT ONLY WHEN I WOULD BE TURNING LEFT,NOW DOES IT GOING STAIGHT,ABOUT 170,000 MILES NOW.HAD NEW CALIPER ON DRIVER SIDE,NEW HUB ASSEMBLIE AND SENSOR ON PASSENGER SIDE,BRAKE SYSTEM FLUSHED,STILL HAVE PROBLEMS WITH BRAKE PEDAL PULSATING,DOES NOT MATTER WHAT KIND OF ROAD I'M ON.
NHTSA complaint #10809877 — an unverified report by a vehicle owner.
at 90,000 milesWaterville, ME
SUSPENSION:FRONT:WHEEL BEARING
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO. WHILE DRIVING AT A LOW SPEED, THE CONTACT APPLIED THE BRAKE PEDAL AND THE ABS KICKED IN; HOWEVER, THERE WAS A LOSS OF BRAKE FUNCTION. THE STOPPING DISTANCE OF THE VEHICLE WAS DRAMATICALLY REDUCED. THE VEHICLE WAS TAKEN TO A MECHANIC WHO STATED THAT THERE WAS A WHEEL BEARING SENSOR FAILURE. THE ENTIRE WHEEL BEARING WITH THE SENSOR WAS REPLACED, BUT THE FAILURE RECURRED MULTIPLE TIMES. THE CONTACT RESEARCHED AND FOUND NHTSA CAMPAIGN NUMBER: 05V379000. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
NHTSA complaint #10776455 — an unverified report by a vehicle owner.
at 90,000 milesWaterville, ME
SERVICE BRAKES
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO. WHILE DRIVING AT A LOW SPEED, THE CONTACT APPLIED THE BRAKE PEDAL AND THE ABS KICKED IN; HOWEVER, THERE WAS A LOSS OF BRAKE FUNCTION. THE STOPPING DISTANCE OF THE VEHICLE WAS DRAMATICALLY REDUCED. THE VEHICLE WAS TAKEN TO A MECHANIC WHO STATED THAT THERE WAS A WHEEL BEARING SENSOR FAILURE. THE ENTIRE WHEEL BEARING WITH THE SENSOR WAS REPLACED, BUT THE FAILURE RECURRED MULTIPLE TIMES. THE CONTACT RESEARCHED AND FOUND NHTSA CAMPAIGN NUMBER: 05V379000. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
NHTSA complaint #10776455 — an unverified report by a vehicle owner.
at 120,000 milesLivingston, KYCrash1 injured
VEHICLE SPEED CONTROL
ABS STOPPED BRAKE PEDAL FROM GOING DOWN. BY THE TIME I LIFTED AND PUMPED AGAIN VEHICLE STRUCK YOUNG GIRL. TRAVEL WAS ABOUT SIX FEET. THERE IS A RECALL IN OTHER STATES BUT NOT KY.
NHTSA complaint #10748950 — an unverified report by a vehicle owner.
at 120,000 milesLivingston, KYCrash1 injured
SERVICE BRAKES
ABS STOPPED BRAKE PEDAL FROM GOING DOWN. BY THE TIME I LIFTED AND PUMPED AGAIN VEHICLE STRUCK YOUNG GIRL. TRAVEL WAS ABOUT SIX FEET. THERE IS A RECALL IN OTHER STATES BUT NOT KY.
NHTSA complaint #10748950 — an unverified report by a vehicle owner.
at 129,569 milesLivingston, KY
SERVICE BRAKES
WAS STARTING OUT OF DRIVEWAY ON SLIGHT SLOPE. APPLIED BRAKES AND ANTILOCK SYSTEM KICKED IN. UNDER 5MPH. ROLLED IN FRONT OF ONCOMING TRAFFIC. A TRUCK HAD TO VEER TO AVOID COLLISION WITH US. BECAME AWARE THERE IS A KNOWN PROBLEM BUT VEHICLE HADN'T BEEN RECALLED BECAUSE IT IS IN KENTUCKY. #05V379000 RECALL SHOULD BE EXTENDED TO KY BECAUSE OF SALT FOR SNOW AND GRAVEL ROADS.
NHTSA complaint #10745478 — an unverified report by a vehicle owner.
at 99,610 milesSAN Benito, TX
SERVICE BRAKES
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO. WHILE DRIVING 35 MPH, THE VEHICLE WOULD NOT STOP WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT HAD TO USE THE EMERGENCY BRAKE TO FORCE THE VEHICLE TO STOP. THE DEALER DIAGNOSED THAT THE BRAKE LINES WERE LEAKING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 99,610.
NHTSA complaint #10723127 — an unverified report by a vehicle owner.
at 96,000 milesWarroad, MN
SERVICE BRAKES, HYDRAULIC
WHEN YOU ARE TRAVELING REAL SLOW OR PARKING THE ANTILOCK BRAKES KICK IN MAKING I DIFFICULT TO STOP. I TALKED TO CHEVROLET CUSTOMER SERVICE AND THEY WILL DO NOTHING FOR ME. ALTHOUGH IT IS THE SAME DESIGN ISSUE THAT THEY HAVE RECALLED ON RECALL #05V37900, THE SAY MY TRUCK IS NOT COVERED.
NHTSA complaint #10705633 — an unverified report by a vehicle owner.
at 96,000 milesWarroad, MN
SERVICE BRAKES
WHEN YOU ARE TRAVELING REAL SLOW OR PARKING THE ANTILOCK BRAKES KICK IN MAKING I DIFFICULT TO STOP. I TALKED TO CHEVROLET CUSTOMER SERVICE AND THEY WILL DO NOTHING FOR ME. ALTHOUGH IT IS THE SAME DESIGN ISSUE THAT THEY HAVE RECALLED ON RECALL #05V37900, THE SAY MY TRUCK IS NOT COVERED.
NHTSA complaint #10705633 — an unverified report by a vehicle owner.
at 139,000 milesNashua, NHCrash
SERVICE BRAKES
I OWN A 2002 CHEVY SILVERADO, AND I HAVE HAD THE BRAKES FAIL ON ME MULTIPLE TIMES THE FIRST TIME I ENCOUNTERED THIS ISSUE WAS IN EARLY JANUARY WHEN I WAS DRIVING TO SCHOOL AND I APPROACHED A STOP SIGN AND WHEN I WENT TO SLOW DOWN I HAD NO BRAKES AND MY VEHICLE ROLLED INTO THE STREET LUCKILY I WASN'T GO VERY FAST AND THERE WERE NO CARS COMING SO I DIDN'T GET HIT. THE REPAIRS COST ME 175$, THAT WAS REPAIRING THE PROBLEM TO BARE MINIMUM (SINGLE BRAKE LINE REPLACEMENT). AFTER I FIXED THAT ISSUE I RAN INTO ANOTHER PROBLEM, THE ABS BRAKE SYSTEM WILL NOW SPONTANEOUSLY TURN ON WHEN I COME TO A STOP, IT RESULTED IN A THREE CAR CRASH, I WAS GOING TO BACK INTO A PARKING SPOT AND WHEN I PULLED MY TRUCK FORWARD I TRIED TO STOP AND THE ABS LOCKED UP MY TRUCKS BRAKES (NOT SLIPPERY OUT) AND FORCED ME TO HIT TWO OTHER VEHICLES, ONE WAS MAJORLY DAMAGED AND ANOTHER WITH MINOR YET STILL SEVERE DAMAGE, THIS ACCIDENT ENDED WITH ME PAYING MORE IN INSURANCE AND HAVING TO FIX THE DAMAGES ON MY OWN VEHICLE OUT OF POCKET. I WILL ALSO IN THE VERY NEAR FUTURE NEED TO REPLACE ALL MY BRAKE LINES BECAUSE THEY ARE ON THE VERGE OF FAILING AND I AM BEING PRICED NEAR 900$ FOR THE REPAIRS, I AM NOT SURE HOW MUCH THE ABS PROBLEM IS GOING TO BE BECAUSE THE TRUCK HAS BEEN PARKED EVER SINCE THE INCIDENT, THE BRAKES ARE COSTING ME A LOT OF MONEY AND HARDSHIP.
NHTSA complaint #10694311 — an unverified report by a vehicle owner.
at 103,000 milesClay, MI
SERVICE BRAKES
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO. WHILE SLOWING DOWN AT A STOP LIGHT AT APPROXIMATELY 5 MPH, THE BRAKE PEDAL FAILED TO RESPOND AND THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL SEVERAL TIMES TO STOP THE VEHICLE. ONCE THE VEHICLE STOPPED, THE ABS AND BRAKE WARNING INDICATORS ILLUMINATED. THE CONTACT MENTIONED THAT THE VEHICLE WAS RECENTLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 05V379000 (SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. HOWEVER, THE BRAKES WERE REPLACED AND THE FAILURE PERSISTED. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 103,000. UPDATED 04/06/15*LJ UPDATED 9/27/2017
NHTSA complaint #10691417 — an unverified report by a vehicle owner.
at 63,000 milesKnoxville, TN
SERVICE BRAKES
TL*THE CONTACT OWNS A 2002 CHEVROLET SILVERADO. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 10 MPH, THE BRAKES FAILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE BRAKE LINE WAS RUSTED AND THE ABS MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 63,000. ...UPDATED 03/31/15 *BF UPDATED 6/22/2015
NHTSA complaint #10681738 — an unverified report by a vehicle owner.
at 149,221 milesFredericksburg, TX
SERVICE BRAKES
AS I WAS DRIVING I APPROACHED A TRAFFIC LIGHT AND APPLIED THE BRAKES. AS I APPLIED THEM, THE PEDAL NEVER OFFERED MUCH RESISTANCE AND EVENTUALLY WENT TO THE FLOOR. I SUSPECTED THAT A FLEXIBLE BRAKE LINE HAD RUPTURED SO I GOT OFF THE STREET AS QUICKLY AS I COULD. I EXAMINED THE INSIDE OF ALL OF THE WHEELS WHERE I THOUGHT THAT BRAKE FLUID MIGHT BE EVIDENT. THERE WAS NONE TO BE SEEN. I LIMPED HOME WITH THE VEHICLE AND EXAMINED IT MORE CLOSELY. THERE WAS A MAJOR LEAK UNDER THE FLOOR OF THE VEHICLE IN A RIGID BRAKE LINE LEADING TO THE ANTI-LOCK BRAKE CONTROLLER. I RESEARCHED THE ISSUE ON THE INTERNET AND FOUND THAT GM HAS REFUSED TO ISSUE A RECALL FOR RUSTED BRAKE LINES. IN MY OPINION THESE LINES SHOULD BE OF THE HIGHEST QUALITY MATERIAL TO BE FOUND. GM, HOWEVER, MUST NOT THINK THAT THE SAFETY OF THEIR CUSTOMERS WARRANTS ANY BETTER MATERIALS THAN THE RUST PRONE METAL THAT THE BRAKE LINES ARE MANUFACTURED FROM.
NHTSA complaint #10679620 — an unverified report by a vehicle owner.
at 90,000 milesConcord, CACrash3 injured
AIR BAGS
I T-BONED A MINI VAN THAT FAILED TO TO YIELD ON A TURN AT 35 MPH, MY AIRBAGS DID NOT DEPLOY.
NHTSA complaint #10679097 — an unverified report by a vehicle owner.
at 137,000 milesLake City, MI
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO. THE CONTACT STATED THAT WHILE THE VEHICLE WAS BEING SERVICED, THE MECHANIC DISCOVERED THAT THERE WAS A BRAKE LINE FLUID LEAK. THE VEHICLE WAS REPAIRED BUT THE REPAIR SPECIFICS WERE UNKNOWN AND THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT ALL OF THE BRAKE LINES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 137,000.
NHTSA complaint #10669666 — an unverified report by a vehicle owner.
at 71,012 milesPort Deposit, MD
SERVICE BRAKES
ON 26 SEPTEMBER 2011 SAID VEHICLE HAD TO HAVE ALL BRAKE LINES AND OTHER BRAKE PARTS REPLACED DUE TO EXCESSIVE RUST/RUSTING OUT AT 71,012 WELL MAINTAINED MILES AT A COST OF $1300.00 PLUS. ON 30 DECEMBER 2014 SAID VEHICLE HAD TO HAVE ALL FUEL LINES AND FUEL FILLER TUBE REPLACED DUE TO EXCESSIVE RUST/RUSTING OUT AT 90,790 WELL MAINTAINED MILES AT A COST OF $1800.OO PLUS.
NHTSA complaint #10669425 — an unverified report by a vehicle owner.
at 71,012 milesPort Deposit, MD
FUEL/PROPULSION SYSTEM
ON 26 SEPTEMBER 2011 SAID VEHICLE HAD TO HAVE ALL BRAKE LINES AND OTHER BRAKE PARTS REPLACED DUE TO EXCESSIVE RUST/RUSTING OUT AT 71,012 WELL MAINTAINED MILES AT A COST OF $1300.00 PLUS. ON 30 DECEMBER 2014 SAID VEHICLE HAD TO HAVE ALL FUEL LINES AND FUEL FILLER TUBE REPLACED DUE TO EXCESSIVE RUST/RUSTING OUT AT 90,790 WELL MAINTAINED MILES AT A COST OF $1800.OO PLUS.
NHTSA complaint #10669425 — an unverified report by a vehicle owner.
at 105,731 milesLewistown, IL
SUSPENSION
TRAVELING ON A GRAVEL ROAD @ ABOUT 45 MPH. OTHER THAN BEING GRAVEL, THE ROAD IS VERY SMOOTH. HEARD A LOUD BANG AND FELT IT IN THE VEHICLE AND IN THE STEERING WHEEL. FOUND DRIVER'S SIDE REAR LEAF SPRING REAR MOUNTING SHACKLE HAD BROKEN ALLOWING LEAF SPRING TO SLAM AGAINST THE BOTTOM OF THE BED, PUTTING AN UPWARD DENT IN IT. REPAIR MECHANIC COMMENTED THE VEHICLE IS RUSTED FAR MORE THAN NORMAL. RAILS UNDER DOORS HAVE LARGE 3 INCH HOLES. REAR BUMPER IS RUSTED THROUGH, THE REAR TAILGATE HAS HOLES IN IT. VEHICLE ONLY DRIVEN TO WORK (2 MILES WHICH ARE GRAVEL) AND HAS VERY LOW MILES. NO ONE ELSE EXCEPT SILVERADO OWNERS ARE EXPERIENCING THIS ISSUE. VERY LIKELY INFERIOR DESIGN OR MATERIALS OR BOTH.
NHTSA complaint #10664037 — an unverified report by a vehicle owner.
at 144,000 milesDanbury, CT
SERVICE BRAKES
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO. WHILE DRIVING APPROXIMATELY 45 MPH, THE BRAKES FAILED TO STOP THE VEHICLE AND THE ABS WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING AND THE MECHANIC INFORMED THE CONTACT THAT THERE WAS BRAKE LINE FAILURE. THE BRAKE LINES WERE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 144,000.
NHTSA complaint #10659432 — an unverified report by a vehicle owner.
at 115,000 milesNEW Haven, IN
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO. THE CONTACT STATED THAT WHILE DRIVING 45 MPH ENGAGING THE BRAKES, THE BRAKE PEDAL SANK TO THE FLOOR AND THE VEHICLE FAILED TO STOP. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN DIAGNOSED THAT THE BRAKE LINE HAD RUSTED AND NEEDED TO BE REPLACED. THE BRAKE LINE WAS REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 115,000. THE VIN WAS UNAVAILABLE.
NHTSA complaint #10653471 — an unverified report by a vehicle owner.
at 115,000 milesNEW Haven, IN
SERVICE BRAKES
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO. THE CONTACT STATED THAT WHILE DRIVING 45 MPH ENGAGING THE BRAKES, THE BRAKE PEDAL SANK TO THE FLOOR AND THE VEHICLE FAILED TO STOP. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN DIAGNOSED THAT THE BRAKE LINE HAD RUSTED AND NEEDED TO BE REPLACED. THE BRAKE LINE WAS REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 115,000. THE VIN WAS UNAVAILABLE.
NHTSA complaint #10653471 — an unverified report by a vehicle owner.
at 100,000 milesLudlow, MA
SERVICE BRAKES
TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO. WHEN THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO RESPOND. THE CONTACT HAD TO USE EXTREME FORCE IN ORDER TO STOP THE VEHICLE. IN ADDITION, THE BRAKE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPAIRED THE BRAKE LINES, BUT THE FAILURE PERSISTED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
NHTSA complaint #10643322 — an unverified report by a vehicle owner.