FaultScore

2002 Chevrolet Silverado body problems

36 of the 853 complaints about the 2002 Chevrolet Silverado are about the body and structure — 4% of everything reported for this model year. Half of the failures with a mileage on record happened before 49,950 miles.

C

36

Complaints

0

Crashes

0

Fires

4

Injuries

Exactly what failed

Hinge AND Attachments 20 55.6%
Body 5 13.9%
Door 4 11.1%
Hinge AND Attachments 2 5.6%
Tailgate 2 5.6%
Structure 2 5.6%
Underbody Shields 1 2.8%

Body & Structure across every Chevrolet Silverado year

1995 11 2.3%
1996 10 2.1%
1998 10 2.1%
1999 91 19.4%
2000 95 20.2%
2001 53 11.3%
2002 36 7.7%
2003 19 4.0%
2004 25 5.3%
2005 11 2.3%
2007 23 4.9%
2008 14 3.0%
2009 14 3.0%
2010 12 2.6%
2011 15 3.2%
2012 14 3.0%
2014 17 3.6%

What owners said

Filed with NHTSA, in their own words.

at 127,000 miles Lowell, MI

STRUCTURE:BODY

TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO. THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FRAME WAS RUSTED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 127,000.

NHTSA complaint #10823108 — an unverified report by a vehicle owner.

at 54,500 miles Brewster, NY

STRUCTURE:BODY

INSTRUMENT CLUSTER WENT COMPLETELY DEAD.

NHTSA complaint #10595839 — an unverified report by a vehicle owner.

at 85,777 miles Nashville, IN

STRUCTURE

WAS HOOKING UP TRAILER AND STARTED TO MOVE TOUCHED THE BRAKE AND PEDAL WENT TO FLOOR. LEFT REAR BRAKE LINE RUSTED COMPLETELY INTO . ALL BRAKE LINES VERY RUSTY. BECAUSE OF RUST I HAVE REPLACED ALL 4 ROTORS,ALL 4 CALIPERS ALL 4 SHOCKS, ALWAYS PARKED IN GARAGE.THE TRUCK FRAME IS TOTAL RUST. THE RIMS HAD TO BE PAINTED BECAUSE OF RUST THE SPARE IS SOLID RUST.

NHTSA complaint #10533136 — an unverified report by a vehicle owner.

at 81,000 miles East Wakefield, NH

STRUCTURE:BODY

TL* THE CONTACT OWNS A 2002 CHEVROLET SILVERADO. THE CONTACT STATED THAT HE TOOK THE VEHICLE FOR AN OIL CHANGE AND THE MECHANIC ADVISED THAT THE REAR FRAME WAS RUSTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 81,000.

NHTSA complaint #10502129 — an unverified report by a vehicle owner.

at 120,456 miles Plymouth, MA

STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS

A CHEVY SILVERADO TAILGATE RELEASES AT THE LATCH AND DROPS WITHOUT PROVOCATION. THE CONSEQUENCES ARE A SUDDEN LOUD NOISE AND THE DROPPED TAILGATE OPENS RELEASING CARGO ONTO ROADWAY. THIS FAILURE IS NOT PRECIPITATED BY ANY UNUSUAL ROAD SURFACE OR BUMP.

NHTSA complaint #10181083 — an unverified report by a vehicle owner.

Gunnison, CO

STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS

2002 SILVERADO PARKING BRAKE DOES NOT HOLD, REAR AXLE SEALS WERE LEAKING. *TS ***NO ANSWER REQUIRED*** THE CONSUMER RECEIVED A RECALL REGARDING THE PARKING BRAKE AFTER SEVERAL ATTEMPTS OF TRYING TO GET IT REPAIRED. THE ABS LIGHT ILLUMINATED, THE DEALER REPLACED THE SPEED SENSOR. THE CD PLAYER FAILED. THE COMPLAINED ABOUT A RATTLE WHEN GOING OVER BUMPS. THE DEALER TIGHTENED THE SHOCKS. THE TAILGATE LATCH WAS REPLACED.

NHTSA complaint #10150810 — an unverified report by a vehicle owner.

NEW Florence, PA

STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS

2002 CHEVY SILVERADO BRAKES FAILED AT LOW SPEEDS. *TS WHEN THE CONSUMER TOOK THE VEHICLE TO THE DEALER TO BE INSPECTED, HE WAS INFORMED THERE WAS A PROBLEM WITH THE ABS. THE SENSOR WAS CLEANED AND A PART WAS REPLACED. THE CONSUMER THEN RECEIVED A RECALL NOTICE IN OCTOBER 2005 REGARDING THE ABS. THE RECALL LETTER STATED THE CONSUMER COULD APPLY FOR REIMBURSEMENT. THE TAILGATE RUSTED AND BROKE. THE STEERING RELAY AND RIGHT FRONT IDLER ARM WERE REPLACED. THE WINDOW REGULATOR WAS REPLACED. THE WHEEL CENTER CAP FELL OFF.

NHTSA complaint #10148616 — an unverified report by a vehicle owner.

at 54,000 miles Middletown, NY

STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS

I AM THE ORIGINAL OWNER OF A 2002 CHEVY SILVERADO. THIS PAST JULY I LOWERED THE SPARE TIRE FOR THE FIRST TIME TO CLEAN OFF MUD AND DISCOVERED THAT THERE WERE FOUR LOCATIONS ON THE SIDE WALL OF TIRE THAT WERE WORN AWAY. THIS WAS CAUSED BY THE BED OF THE TRUCK. THE TIRE WAS SECURE AND HAD THE PROPER TIRE INFLATION. I CHECK THE PRESSURE ABOUT 4-5 TIMES A YEAR WHILE IT IS STILL SECURED UNDER THE TRUCK. I CONTACTED GM AND WAS TOLD TO BRING THE TIRE TO MY LOCAL DEALER. SERVICE MANAGER SAW THE TIRE AND STATED HE SEES THIS ALL THE TIME AND BELIEVES IT IS A DESIGN FLAW ESPECIALLY IN THE S-10 PICK UPS. HE ADVISED ME NOT TO USE THE TIRE. IT IS TO DANGEROUS. I PURCHASED A NEW TIRE TO REPLACE THE SPARE AND NOW IN THE PROCESS OF TRYING TO GET GM TO REPAY THAT COST. THEY HAVE DENIED ALL REQUESTS SO FAR STATING I DID NOT ROTATE TIRES PROPERLY. IN THE SERVICE BOOK THERE ARE 2 WAYS TO ROTATE TIRES ONE INCLUDES THE SPARE AND THE OTHER DOES NOT. I DID THE ONE THAT SHOWED THE FOUR TIRE ROTATION NOT FIVE BECAUSE THE SPARE IS A STEEL RIM NOT ALUMINUM LIKE THE OTHER FOUR DRIVE WHEELS. I AM LUCKY THAT I REMOVED THE SPARE DURING DAYLIGHT HOURS JUST FOR CLEANING AND NOT AT NIGHT WHEN I HAD TOO. THE DAMAGED SIDEWALL OF TIRE IS ON THE INSIDE ONCE ON THE TRUCK AND I WOULD NEVER HAD SEEN THE DAMAGE HAD IT BEEN AT NIGHT. I ALSO PULL A CAMPER WITH THIS VEHICLE AND THE RESULTS OF HAVING THE SIDE WALL BLOW OUT AT HIGHWAY SPEEDS PULLING A CAMPER SCARED ME. AS I MENTIONED EARLIER, I HAVE REPLACED THE SPARE WITH NEW TIRE. BUT WHAT WILL KEEP THE DAMAGE FROM OCCURRING AGAIN ? I GUESS I WILL HAVE TO KEEP MOVING THE SPARE TIRE. GM SHOULD REDESIGN THE TIRE HOLDER OR PROVIDE SOME TYPE OF CUSHION BETWEEN TIRE AND BED OF TRUCK. I AM SURE THAT HAD I HAD A FLAT TIRE AND USED THE SPARE EARLIER IN THE TRUCKS LIFE THIS WOULD NOT HAVE HAPPENED. I HAVE THE TIRE AND CAN PROVIDE PICTURES UPON REQUEST. PLEASE FEEL FREE TO CONTACT ME AT ANYTIME.

NHTSA complaint #10136220 — an unverified report by a vehicle owner.

Cynthiana, KY

STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS

I RECEIVED TWO NEW TAILGATE CABLE SUPPORTS FROM A DEALER IN ARCADIA, FLORIDA THIS PAST WINTER. I INSTALLED THEM MYSELF ON MY 2002 CHEVY C2500 HD CREW CAB PICKUP. I HAVE REASON TO BELIEVE THE NEW CABLES ARE NOT MADE FROM STAINLESS STEEL AS THEY ARE SUPPOSED TO BE. THIS IS BECAUSE A MAGNET WILL STICK TO THE CABLES, JUST LIKE TO OLD ONES. THE DEALER REALLY HAD NO ANSWER OTHER THAN THE NEW CABLES WERE THE ONES THEY WERE INSTALLING ON EVERYONE'S VEHICLE THAT RESPONDED TO THE RECALL. I KNOW THAT 203 TYPE STAINLESS STEEL HAS A SMALL AMOUNT OF CARBON AND WILL ATTRACT A MAGNET SLIGHTLY, BUT I STILL BELIEVE THE "NEW" CABLES ARE THE SAME AS THE OLD ONES. THANK YOU, GENE FAULCONER.

NHTSA complaint #10118258 — an unverified report by a vehicle owner.

Hoopa, CA

STRUCTURE:BODY

THE COLOR ON MY DASHBOARD IS PEELING OFF. I TOOK IT TO MY LOCAL CHEVROLET DEALER, AND THEY INFORMED THAT THIS WAS NOTHING THEY COULD HELP ME WITH AND DID NOT KNOW WHY IT WAS HAPPENING. I OWN A 2002 CHEVYROLET TRUCK SILVERADO.

NHTSA complaint #10114585 — an unverified report by a vehicle owner.

Franklin, VA

STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS

THE CONSUMER EXPERIENCE PROBLEMS WITH REIMBURSEMENT CLAIM FORM FOR TAILGATE SUPPORT CABLE RECALL. *BF THE CONSUMER HAS SENT IN ALL THE NECESSARY PAPERWORK, HOWEVER HE HAS NOT RECEIVED ANY SETTLEMENT. *SC

NHTSA complaint #10111083 — an unverified report by a vehicle owner.

at 31,000 miles Wappingers Falls, NY 1 injured

STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS

RECALL 04V129000 CONCERNING TAILGATE SUPPORT CABLE. WHILE STEPPING OFF THE TAILGATE IT SUDDENLY DROPPED. CONSUMER SUSTAINED MINOR INJURIES. VEHICLE WAS TAKEN TO THE DEALER, WHO REPLACED THE CABLES WITH SOME TEMPORARY SUPPORT CABLES UNTIL THEY LEARNED MORE ABOUT THIS RECALL. CONSUMER CALLED CHEVROLET CUSTOMER SERVICE, AND REPRESENTATIVE INFORMED THE CONSUMER THAT THIS VEHICLE DID NOT SHOW ANY RECALL.*AK THE CONSUMER PLACED 9 CONCRETE BLOCKS ON THE TAILGATE AND PRECEDED TO STEP OFF WHEN IT COLLAPSED. CONSUMER NOTICED THAT ONE OF THE CABLES THAT SUPPORT THE TAILGATE SNAPPED. TC

NHTSA complaint #10099698 — an unverified report by a vehicle owner.

Winston-Salem, NC

STRUCTURE:BODY:DOOR

COMPLAINT RECEIVED VIA E-MAIL. "WE HAVE A TRUCK WHICH WE BROUGHT BRAND NEW AND HAVE HAD IT BACK TO THE DEALER FOR VIBRATION EVER SINCE WE BOUGHT IT." THEY HAVE DONE NOTHING, BUT BALANCE AT THE TIRE. WE HAVE HAD BRAND NEW GOODYEAR TIRES PUT ON THE TRUCK, MOUNTED, BALANCED, ETC,. AND IT CONTINUED TO VIBRATE. THEY SAID THERE WAS NOTHING WRONG WITH IT, YET IT CONTINUED TO VIBRATE BETWEEN 40-50 MPH. WE RECENTLY FOUND A SERVICE BULLETIN ON THE TRUCK #3009. *AK THE PASSENGER DOOR LOCK WAS FALLING OFF, THE PASSENGER SIDE REAR DOOR WAS HARD TO SHUT AND THE DRIVER DOOR LOCK POPPED OUT.

NHTSA complaint #10097911 — an unverified report by a vehicle owner.

Fort Smith, AR

STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS

04 V 129 000/TAILGATE SUPPORT CABLE: THE DEALER REPLACED THE SUPPORT CABLE THAT WAS NOT STAINLESS STEEL AS MENTIONED IN THE RECALL NOTICE.

NHTSA complaint #10097386 — an unverified report by a vehicle owner.

Columbia, TN

STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS

04 V 129 000/TAILGATE SUPPORT CABLE: THE DEALER REPLACED THE SUPPORT CABLE THAT WAS NOT STAINLESS STEEL AS MENTIONED IN THE RECALL NOTICE.

NHTSA complaint #10097409 — an unverified report by a vehicle owner.

Uncasvillle, CT

STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS

2002 CHEVROLET 2500HD PICK-UP TRUCK CARGO BOX TAILGATE SUPPORT CABLES FAILED WITHOUT WARNING; NEAR-MISS PERSONAL INJURY.

NHTSA complaint #10093253 — an unverified report by a vehicle owner.

Mason, IL 3 injured

STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS

WAS PASSENGER IN 2002 CHEVROLET TRUCK LOW MILEAGE NEW PURCHASE FOR YOUNG OWNER, MYSELF AND TWO YOUTHS ON TAILGATE 12 MILES AN HOUR ON COUNTRY ROAD BOTH CABLES BROKE AT THE SAME TIME IN THE SAME SPOT TAILGATE DROPPED, RESULTED IN HEAD TRAUMA AND CONTINUING MEDICAL TREATMENTS.

NHTSA complaint #10086169 — an unverified report by a vehicle owner.

Dallas, TX

STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS

WHILE DRIVING CONSUMER HEARD A LOUD NOISE. CONSUMER PULLED THE VEHICLE OVER AND NOTICED THAT TAILGATE BROKE AND DROPPED ONTO THE BUMPER.

NHTSA complaint #10080238 — an unverified report by a vehicle owner.

at 32,000 miles Soddy Daisy, TN

STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS

BRACKETTS THAT HOLD TAILGATE BROKE AT THE SAME SPOT ON BOTH SIDES AT THE SAME TIME CAUSING TAILGATE TO FALL AGAINST BUMPER.

NHTSA complaint #10072975 — an unverified report by a vehicle owner.

Battle Creek, MI 2 injured 1 killed

STRUCTURE:BODY:TAILGATE

ON SUNDAY, MARCH 14 MY FRIEND WAS HUNTING WITH A GROUP OF FRIENDS ON A RANCH IN TENNESSEE. MY FRIEND SHOT HIS FIRST RAM AND THEN HE AND THE GUYS LOADED IT IN THE BACK OF THE TRUCK. GUYS LOADED INTO THE CAB AND THE BED OF THE TRUCK. MY FRIEND AND ANOTHER MAN SAT ON THE OPEN TAILGATE. THEY WERE JUST GOING TO RIDE DOWN THE TWO TRACK A BIT BACK TO THE LODGE. THEY WERE GOING APPROXIMATELY 10MPH. THE TAILGATE BROKE. ONE MAN WAS THROWN FROM THE TRUCK WITH MINOR INJURIES. MY FRIEND WAS THROWN DOWN AND HIT HIS HEAD ON THE TAILGATE. HE DIED MONDAY, MARCH 15 OF HEAD INJURIES. HE WAS RIDING IN A '02 CHEVY SILVERADO. CHEVY RECALLED THIS TRUCK FOR THIS PROBLEM ON MONDAY, MARCH 15. I BELIEVE YOU HAVE YOUR FIRST FATALITY RELATED TO THIS PROBLEM. WHAT DO WE DO NOW?

NHTSA complaint #10062577 — an unverified report by a vehicle owner.

Dallas, TX

STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS

WHILE DRIVING A LOUD NOISE WAS HEARD. CONSUMER PULLED THE VEHICLE OVER, AND NOTICED THAT TAILGATE BROKE, AND DROPPED ONTO BUMPER.

NHTSA complaint #10063177 — an unverified report by a vehicle owner.

at 44,500 miles Mount Pleasant, SC

STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS

ONE OF THE TWO SUPPORT CABLES WHICH HOLD THE TAILGATE IN PLACE WHEN IT IS OPEN HAS BROKEN IN THE MIDDLE AND APPEARS TO BE BADLY CORRODED.

NHTSA complaint #10060641 — an unverified report by a vehicle owner.

at 43,000 miles Cheboygan, MI

STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS

TAILGATE STRAP BROKE. TAILGATE WOULD NOT LATCH.

NHTSA complaint #10060503 — an unverified report by a vehicle owner.

at 49,950 miles Quinton, NJ

STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS

WHILE DRIVING DOWN THE ROAD, THE TAILGATE, WHILE LATCHED, FELL OFF THE TRUCK.

NHTSA complaint #10060152 — an unverified report by a vehicle owner.

at 50,000 miles Pittsburgh, PA

STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS

WHILE DRIVING TAILGATE SUPPORT CABLES BROKE, CAUSING THE TAILGATE TO DETACH FROM THE VEHICLE. DEALER STATED THE PROBLEM COULD NOT BE SOLVED BECAUSE OF THE MILEAGE ON THE VEHICLE. CONSUMER HAS TIED TAILGATE TO THE VEHICLE WITH CORD.

NHTSA complaint #10060944 — an unverified report by a vehicle owner.

at 43,000 miles College Station, TX

STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS

THE CABLES THAT HOLD UP MY TRUCKS TAILGATE SNAPPED WHEN MY FRIEND SAT ON IT. MY FRIEND ONLY WEIGHS ABOUT 165 LBS. LUCKILY, HE ONLY SUFFERED A MINOR SCRAPE FROM THE INCIDENT.

NHTSA complaint #10058829 — an unverified report by a vehicle owner.

at 38,440 miles Canton, OH

STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS

I RECENTLY PURCHASED A 2002 CHEVROLET SILVERADO, AND ABOUT A MONTH AGO THE REAR TAILGATE SUDDENLY FELL DOWN, AND UPON INSPECTION, THE CABLES ON EITHER SIDE THAT HOLD THE TAILGATE UP WERE BOTH BROKEN. FORTUNATELY THE VEHICLE WAS IN MY DRIVEWAY AND NOT MOTORING DOWN THE HIGHWAY. I HAD THE PROBLEM CORRECTLY AT MY REPAIR SERVICE, WHERE 2 NEW CABLES WERE INSTALLED. I SAW AN ARTICLE IN MY LOCAL NEWSPAPER TODAY {2/24/04} THAT ALLUDED TO A POSSIBLE DEFECT IN THE DESIGN OR THE MECHANISM ITSELF. NO INJURIES RESULTED FROM THIS MISHAP, BUT I WANTED TO REPORT THIS TO YOUR BUREAU SINCE OBVIOUSLY THERE HAVE BEEN MORE INSTANCES.

NHTSA complaint #10058835 — an unverified report by a vehicle owner.

Floyd, VA

STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS

TAILGATE SUPPORT CABLE RUSTED THROUGH AND BROKE UNEXPECTEDLY.

NHTSA complaint #10058879 — an unverified report by a vehicle owner.

Gladbrook, IA

STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS

SEE VOQ 10048424

NHTSA complaint #10048409 — an unverified report by a vehicle owner.

at 52,000 miles Spring Grove, IL

STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS

I OWN A 2002 CHEVY SILVERADO 2500HP. WHILE GETTING ONTO THE TAILGATE ABOUT A MONTH AGO BOTH CABLES SNAPPED CLEAN AND I WENT TO THE GROUND UNHARMED. LUCKILY I FELL AWAY FROM THE TRUCK AND THE TAILGATE WAS NOT DENTED. HAVE WARNED ALL MY FRIENDS TO CHECK THEIR TRUCKS AS WELL. BOUGHT NEW CABLES AND INSTALLED FOR ABOUT $25.

NHTSA complaint #10045172 — an unverified report by a vehicle owner.

Other 2002 Chevrolet Silverado problems

← Full 2002 Chevrolet Silverado report