Owners have filed 144 complaints
about the 2002 Chevrolet Suburban 1500 with NHTSA between 2004 and 2019.
The largest single group is the brakes.
Across this model's run it ranks 6 of 21 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 86
Against the median year of the Chevrolet Suburban 1500. 50 means typical for this
model; 100 means roughly double.
Severity — 29
5.6% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 7
4% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 2002 compares with every other Chevrolet Suburban 1500
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
10.8%
10,000 – 24,999 miles
10.8%
25,000 – 49,999 miles
75.6%
50,000 – 74,999 miles
2620.8%
75,000 – 99,999 miles
2217.6%
100,000 – 149,999 miles
3528.0%
150,000+ miles
3326.4%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Jan 2004peak 6Apr 2019
Recalls on the 2002 Chevrolet Suburban 1500
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
07E106000
WHEELS:HUB
CERTAIN FEDERAL-MOGUL REPLACEMENT WHEEL HUB ASSEMBLIES WITH THE BRAND NAMES: NATIONAL, CARQUEST P/NOS. 515020, 515021, 515025, 515053, 515054, 515059, AND 515060, SHIPPED BETWEEN JANUARY 23, 2006, AND DECEMBER 20, 2007, SOLD FOR LIGHT DUTY AND MEDIUM DUTY TRUCKS. THE INBOARD RETENTION NUT USED TO MAINTAIN HUB BEARING ASSEMBLY CAN LOOSEN RESULTING IN AN ABS LIGHT INDICATION, NOISE, AND/OR WHEEL SEPARATION.
Risk: WHEEL SEPARATION CAN RESULT IN A VEHICLE CRASH.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 302,000 milesKodak, TNFire
SERVICE BRAKES
PASSENGER FRONT BRAKE IS LOCKING UP WHILE VEHICLE IS IN MOTION. HAS CAUSED NUMEROUS BRAKE PAD REPLACEMENTS AND CALIPER AND ROTOR REPLACEMENT. HAS CAUSE SMALL FIRE.
NHTSA complaint #11196711 — an unverified report by a vehicle owner.
Bridgeport, PACrash
STEERING
I HAD JUST PULLED AWAY FROM MY HOME ( APPROXIMATELY GOING 5 MPH) AND MY STEERING WHEELED LOCKED TO THE RIGHT AND I SIDE SWIPED 2 PARKED VEHICLES. I HAD BOTH HANDS ON THE WHEEL, WAS SEAT BELTED, NOT ON MY CELL PHONE NOR WAS I TEXTING...MY FULL ATTENTION WAS ON DRIVING AND I HAD NO CONTROL OVER THE STEERING FOR A FEW SECONDS. I CHECKED THE POWER STEERING FLUID AND BELTS FOR ANY SIGNS OF LEAKS OR WEAR, BUT THERE WERE NO OBVIOUS SIGNS OF A MALFUNCTION. MY GREAT CONCERN IS , WILL THIS HAPPEN AGAIN...WHY DID IT HAPPEN AND IF THOSE PEOPLE WERE GETTING INTO THEIR CARS...I MOST PROBABLY WOULD HAVE KILLED THEM!
NHTSA complaint #10475726 — an unverified report by a vehicle owner.
Houston, TXCrash1 injured
AIR BAGS
I WAS INVOLVED IN A FRONT-IMPACT MOTOR-VEHICLE ACCIDENT IN MY 2002 CHEVROLET SUBURBAN. I WAS TRAVELING APPROXIMATELY 35 MPH WHEN THE IMPACT OCCURRED. THE ENTIRE FRONT END OF MY VEHICLE WAS CRUSHED AND NONE OF MY AIRBAGS DEPLOYED. I SUFFERED NECK AND BACK INJURY ("CERVICAL STRAIN" - WHIPLASH) AND INJURY TO BOTH KNEES (WHICH HIT THE DASH BOARD UNDER THE STEERING WHEEL). MY VEHICLE IS "TOTALED", SO NO REPAIR IS POSSIBLE TO REMEDY THE DAMAGE TO MY VEHICLE. WE HAVE A CLAIM FILED WITH CHEVROLET AND ARE WAITING TO HEAR BACK FROM THEM.
NHTSA complaint #10239409 — an unverified report by a vehicle owner.
at 100,000 milesRedmond, WA1 injured
VISIBILITY
TL*THE CONTACT OWNS A 2002 CHEVROLET SUBURBAN. WHILE DRIVING 40 MPH, A ROCK CRASHED INTO HER WINDSHIELD. AS A RESULT, THE WINDSHIELD CRACKED AND PRODUCED PIECES OF GLASS ON THE FRONT SEATS AND DASHBOARD. THE CONTACT FELT THAT THE WINDSHIELD SHOULD NOT HAVE PRODUCES GLASS PIECES. AS OF MAY 6, 2008, THE DEALER HAD NOT INSPECTED THE VEHICLE. THE FAILURE AND CURRENT MILEAGES WERE 100,000.
NHTSA complaint #10226864 — an unverified report by a vehicle owner.
at 31,663 milesHubbard, ORCrash4 injured1 killed
TRAILER HITCHES
WAS PULLING A TRAVEL TRAILER WHEN THE STOCK HITCH RECEIVER BROKE OFF CAUSING ME TO LOSE CONTROL OF MY VEHICLE, CAUSING A DEATH, AND MULTIPLE INJURIES TO THE WHOLE FAMILY. VEHICLE WAS TOTALED.
NHTSA complaint #10168762 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 302,000 milesKodak, TNFire
SERVICE BRAKES
PASSENGER FRONT BRAKE IS LOCKING UP WHILE VEHICLE IS IN MOTION. HAS CAUSED NUMEROUS BRAKE PAD REPLACEMENTS AND CALIPER AND ROTOR REPLACEMENT. HAS CAUSE SMALL FIRE.
NHTSA complaint #11196711 — an unverified report by a vehicle owner.
at 60,000 milesMyersville, MD
SERVICE BRAKES
NO WARNING LIGHTS ON THE DASH, BUT UPON BREAKING AT SLOW SPEED THE PEDAL EITHER PUSHES BACK OR THE BRAKES SLOW THE VEHICLE AT A FRIGHTENINGLY SLOW PACE, ALL WHILE THE ABS SYSTEM IS ON AS IF SLIDING ON ICE, BUT IT WAS AND IS DRY PAVEMENT. THIS HAPPENS 95 -100% OF EVERY BRAKING ATTEMPT. I HAVE TAKEN IT TO A LOCAL MECHANIC HE COULDN'T FIGURE OUT WHAT TO FIX SINCE THE COMPUTER CODES WERE BOUNCING ALL OVER THE PLACE. I SEE THIS IS A PROBLEM AFTER I HAVE DONE RESEARCH ON THE WEB. I PULLED THE MAIN ABS 60 FUSE UNDER THE HOOD TO TURN OFF THE SYSTEM. THIS CAUSES THE BREAK WARNING FAILURE LIGHT TO COME ON BUT I CAN AT LEAST STOP THE VEHICLE. THIS IS A FAILURE ON A SAFETY SYSTEM (ABS) THAT ACTUALLY CAUSES A SERIOUS SAFETY ISSUE...AS EACH STOP IS A POTENTIAL CRASH.
NHTSA complaint #11093248 — an unverified report by a vehicle owner.
Derby, KS
UNKNOWN OR OTHER
WHETHER IT'S IDLING OR DRIVING SHUTS OFF I REPLACED THE FUEL PUMP AND THE WIRING HARNESSES THAT COME WITH THE FUEL PUMP AND STILL NO AVAIL IT'S CAUSED A LOT OF TIME OFF OF WORK AND A LOT OF HEADACHE I WORK FOR A REPUTABLE DEALERSHIP I WORKED ON VEHICLES FOR OVER 40 YEARS
NHTSA complaint #11072085 — an unverified report by a vehicle owner.
Derby, KS
ENGINE
WHETHER IT'S IDLING OR DRIVING SHUTS OFF I REPLACED THE FUEL PUMP AND THE WIRING HARNESSES THAT COME WITH THE FUEL PUMP AND STILL NO AVAIL IT'S CAUSED A LOT OF TIME OFF OF WORK AND A LOT OF HEADACHE I WORK FOR A REPUTABLE DEALERSHIP I WORKED ON VEHICLES FOR OVER 40 YEARS
NHTSA complaint #11072085 — an unverified report by a vehicle owner.
Derby, KS
FUEL/PROPULSION SYSTEM
WHETHER IT'S IDLING OR DRIVING SHUTS OFF I REPLACED THE FUEL PUMP AND THE WIRING HARNESSES THAT COME WITH THE FUEL PUMP AND STILL NO AVAIL IT'S CAUSED A LOT OF TIME OFF OF WORK AND A LOT OF HEADACHE I WORK FOR A REPUTABLE DEALERSHIP I WORKED ON VEHICLES FOR OVER 40 YEARS
NHTSA complaint #11072085 — an unverified report by a vehicle owner.
at 215,000 milesLakeland, MN
FUEL/PROPULSION SYSTEM
WHILE REPLACING THE RUSTED BRAKE LINES ON MY SUBURBAN (SEE TRACKING NUMBER 11066863), I NOTICED THE FUEL LINES GOING TO THE FUEL FILTER WERE ALSO TERRIBLY RUSTED. IT APPEARS THE RUST EMANATES FROM THE PLASTIC CLAMP THAT SECURES THE FUEL LINE TO THE FRAME. THE TUBE NUT THAT GOES INTO THE FILTER APPEARS TO BE FROZEN WITH RUST. SALT AND DIRT ARE TRAPPED IN THE PLASTIC CLAMP AND NUT, WHICH IS IMPOSSIBLE TO WASH OUT. THE FUEL LINES ON TOP OF THE FUEL TANK ARE LIKELY TO BE RUSTED, TOO.
NHTSA complaint #11066878 — an unverified report by a vehicle owner.
at 160,000 milesNaugatuck, CT
SERVICE BRAKES
TL* THE CONTACT OWNS A 2002 CHEVROLET SUBURBAN 1500. ON SEVERAL OCCASIONS, MAKING LEFT AND RIGHT TURNS AT LOW SPEEDS, THE CONTACT EXPERIENCED UNWANTED ANTI-LOCK BRAKE SYSTEM ACTIVATION WITHOUT WARNING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT DIAGNOSED THE VEHICLE AND STATED THAT THE WHEEL SPEED SENSOR MOUNTING SURFACE ON THE BEARING NEEDED TO BE CLEANED. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 05V379000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.
NHTSA complaint #11032697 — an unverified report by a vehicle owner.
at 160,000 milesNaugatuck, CT
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:WHEEL SPEED SENSOR/TONE RING
TL* THE CONTACT OWNS A 2002 CHEVROLET SUBURBAN 1500. ON SEVERAL OCCASIONS, MAKING LEFT AND RIGHT TURNS AT LOW SPEEDS, THE CONTACT EXPERIENCED UNWANTED ANTI-LOCK BRAKE SYSTEM ACTIVATION WITHOUT WARNING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT DIAGNOSED THE VEHICLE AND STATED THAT THE WHEEL SPEED SENSOR MOUNTING SURFACE ON THE BEARING NEEDED TO BE CLEANED. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 05V379000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.
NHTSA complaint #11032697 — an unverified report by a vehicle owner.
at 98,000 milesCape Coral, FL
SERVICE BRAKES
CORRODED AND LEAKING BRAKE LINES. ABS ACTIVATING DURING LOW SPEED BRAKING.
NHTSA complaint #11003886 — an unverified report by a vehicle owner.
at 263,000 milesOrlando, FL
SERVICE BRAKES
WHEN I APPLY THE BRAKES AT LOW SPEED I FEEL A CHATTERING LIKE THE ANTI-LOCK BRAKES ARE ACTIVATED AND THE CAR WON'T STOP UNTIL I LET UP AND RE-APPLY PRESSURE TO THE PEDAL. I'VE COME CLOSE TO AN ACCIDENT MORE THAN ONCE.
NHTSA complaint #10945106 — an unverified report by a vehicle owner.
Burlington, WI
TIRES
TIRE SIZE P265/70R17DOT4BT6DYWR THE FOLLOWING NUMBERS SET OF 3 0611 ODD TIRE1711 THE OTHER ODD NUMBER 1711. PURCHASED TIRES IN 2012 ONLY 24000 MILES NOW THEY ARE CRACKED FOUND OUT THESE TIRES WERE MANUFACTURED IN 2011.I DRIVE TO THE AROLINAS AT THE MINIMUM OF ONCE A YEAR AND I DON'T APPRECIATE DRIVING THE MOUNTAINS WITH DEFECTIVE TIRES. NOW GOODYEAR WANTS ME TO TAKE TIRES OFF AND SEND BACK TO THEM BUT IN THE MEAN TIME I HAVE TO PURCHASE ANOTHER AT MY COST. THESE TIRE WERE PURCHASED IN HOLLY SPRINGS NORTH CAROLINA,TIRES WERE MANUFACTURES IN FAYETTEVILLE N.C. WOULD APPRECIATE ANY HELP YOU CAN OFFER.
NHTSA complaint #10920167 — an unverified report by a vehicle owner.
at 65,883 milesChesapeake, VA
SERVICE BRAKES
WHILE DRIVING HOME, ON A HIGHWAY, I APPROACHED A TRAFFIC LIGHT THAT CHANGED AND I HAD TO HIT THE BRAKES TO STOP. THE BRAKE PEDAL WENT TO THE FLOOR. AFTER GETTING IT HOME I CHECKED THE BRAKES AND THEY LOOKED AS THOUGHT THEY SHOULD WORK (NOTE IT WAS INSPECTED IN DEC 2015 AND PASSED). AFTER MORE CHECKING I FOUND THAT THE BRAKE LINES ON THE DRIVERS SIDE FRAME RAIL WERE RUSTED AND HAD FAILED AS THAT AREA WAS COVERED IN BRAKE FLUID. I PURCHASED MY 2002 Z71 SUBURBAN NEW THAT YEAR AND IT HAS LESS THAN 66,000 MILES ON IT NOW.
NHTSA complaint #10883148 — an unverified report by a vehicle owner.
at 190,000 milesAbbeville, LA
SERVICE BRAKES
ALL BRAKE WARNING LIGHTS LIGHT UP INTERMITTENTLY, I CAN MAKE THEM GO OFF SOMETIMES BY SHUTTING DOWN AND RESTARTING ENGINE, BUT NOT ALWAYS. RECALL # 05V379000 COVERS SAME MODEL YEAR VEHICLES IN THE "SALT BELT" STATES, CORROSION ISSUE! MY LOCAL DEALER SAYS THERE IS NO RECALL ON THIS VEHICLE FOR BRAKE SENSOR PROBLEMS. BRAKES STILL FUNCTION NORMALLY EVEN WITH ALL WARNING LIGHTS "ON". I WANT THIS PROBLEM REPAIRED UNDER A SAFETY RECALL! I CAN'T ALLOW ANYONE ELSE IN THE FAMILY TO DRIVE THIS VEHICLE UNDER THESE CONDITIONS. I AM A MECHANIC, NO ONE ELSE IN THE FAMILY WOULD KNOW WHAT TO DO IF THE BRAKES ACTUALLY DO FAIL WHILE DRIVING.
NHTSA complaint #10874451 — an unverified report by a vehicle owner.
at 180,000 milesBowie, MD
SERVICE BRAKES
WIFE WAS DRIVING THE TRUCK WITH HER MOTHER, WENT TO STOP AND THE BRAKE PEDAL WENT TO THE FLOOR - LIMPED THE TRUCK HOME - CHECKED MASTER CYLINDER, ADDED FLUID AND WHEN WE PUSHED THE PEDAL, FLUID CAME POURING OUT THE CORRODED REAR BRAKE LINE - WHILE NO ONE WAS HURT THIS TIME, IT IS EASY TO IMAGINE HOW IT COULD OTHERWISE BEEN A DISASTER.
NHTSA complaint #10863865 — an unverified report by a vehicle owner.
Kansas City, MO
FUEL/PROPULSION SYSTEM
SOME DAYS MY TRUCK WILL NOT START SOME DAYS IT DOES FOR INSTANCE IT WILL START FOR A COUPLE OF DAYS CONSECUTIVELY AND THEN IT WONT START FOR 2-3 DAYS AFTER A COUPLE OF DAYS OF JUST SITTING. I HAVE REPLACED THE BATTERY, THE ALTERNATOR , STARTER , FUEL PUMP AND I'M STILL EXPERIENCING THE SAME PROBLEM.THIS HAPPENS ALL THE TIME HAS BEEN GOING ON FOR THE PAST COUPLE YEARS, LOST MY JOB BECAUSE OF NON RELIABLE TRANSPORTATION.
NHTSA complaint #10853285 — an unverified report by a vehicle owner.
at 220,000 milesEdcouch, TX
ENGINE
ON TWO SEPARATE OCCASIONS, MY FAMILY AND I WERE COMING HOME FROM TWO DIFFERENT TRIPS. THE FIRST TRIP WAS TO NEW ORLEANS FROM SOUTH TEXAS. ON OUR WAY HOME, WHILE DRIVING ON THE EXPRESSWAY, OUR SUBURBAN SUDDENLY TURNED OFF. WE WERE DRIVING ABOUT 70 MPH. THE DRIVER IMMEDIATELY PUT THE VEHICLE IN NEUTRAL AND STARTED THE VEHICLE AGAIN. IT TURNED ON. WE PULLED OVER TO A RESTING AREA AND OPENED THE HOOD, BUT WE WERE UNABLE TO DETERMINE WHAT CAUSED THE MALFUNCTION. IT HAPPENED ONCE MORE WHEN WE GOT HOME. THIS TRIP WAS DURING THE WEEK OF JULY 20TH, 2015. THIS PAST WEEKEND (MARCH 12-14, 2016), WE DROVE UP TO SAN ANTONIO FROM SOUTH TEXAS. WHILE WE WERE IN SAN ANTONIO ON THE EXPRESSWAY, THE VEHICLE TURNED OFF AGAIN. AGAIN, THE DRIVER PUT THE VEHICLE IN NEUTRAL AND TURNED ON THE VEHICLE AGAIN. WE WERE ABLE TO SAFELY PULL OVER AND CHECK THE VEHICLE. AGAIN, WE WERE UNABLE TO DETERMINE WHAT WAS CAUSING THE MALFUNCTION. I HAD RESEARCHED THIS PROBLEM ONLINE AND HAVE READ THAT THIS HAS HAPPENED TO SEVERAL PEOPLE WHO OWN A 2002 CHEVROLET SUBURBAN.
NHTSA complaint #10850667 — an unverified report by a vehicle owner.
at 220,000 milesEdcouch, TX
FUEL/PROPULSION SYSTEM
ON TWO SEPARATE OCCASIONS, MY FAMILY AND I WERE COMING HOME FROM TWO DIFFERENT TRIPS. THE FIRST TRIP WAS TO NEW ORLEANS FROM SOUTH TEXAS. ON OUR WAY HOME, WHILE DRIVING ON THE EXPRESSWAY, OUR SUBURBAN SUDDENLY TURNED OFF. WE WERE DRIVING ABOUT 70 MPH. THE DRIVER IMMEDIATELY PUT THE VEHICLE IN NEUTRAL AND STARTED THE VEHICLE AGAIN. IT TURNED ON. WE PULLED OVER TO A RESTING AREA AND OPENED THE HOOD, BUT WE WERE UNABLE TO DETERMINE WHAT CAUSED THE MALFUNCTION. IT HAPPENED ONCE MORE WHEN WE GOT HOME. THIS TRIP WAS DURING THE WEEK OF JULY 20TH, 2015. THIS PAST WEEKEND (MARCH 12-14, 2016), WE DROVE UP TO SAN ANTONIO FROM SOUTH TEXAS. WHILE WE WERE IN SAN ANTONIO ON THE EXPRESSWAY, THE VEHICLE TURNED OFF AGAIN. AGAIN, THE DRIVER PUT THE VEHICLE IN NEUTRAL AND TURNED ON THE VEHICLE AGAIN. WE WERE ABLE TO SAFELY PULL OVER AND CHECK THE VEHICLE. AGAIN, WE WERE UNABLE TO DETERMINE WHAT WAS CAUSING THE MALFUNCTION. I HAD RESEARCHED THIS PROBLEM ONLINE AND HAVE READ THAT THIS HAS HAPPENED TO SEVERAL PEOPLE WHO OWN A 2002 CHEVROLET SUBURBAN.
NHTSA complaint #10850667 — an unverified report by a vehicle owner.
at 86,000 milesCommack, NY
SERVICE BRAKES
TL* THE CONTACT OWNS A 2002 CHEVROLET SUBURBAN 1500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE ANTI LOCK BRAKE ACTIVATED WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 86,000.
NHTSA complaint #10778344 — an unverified report by a vehicle owner.
at 217,000 milesBeaufort, SC
SERVICE BRAKES
DRIVING IN CLOSE TRAFFIC (BUMPER TO BUMPER) UPHILL ON TWO LANE BRIDGE, BRAKE PEDAL JUST WENT TO THE FLOOR, AND NO BRAKES! FRANTICALLY, I WORKED THE EMERGENCY BRAKE TO THE TOP OF THE BRIDGE. GOING DOWN THE BRIDGE I COASTED (NO AREA TO PULL OFF), ONCE OFF THE BRIDGE AND SAFE TO PULL OVER I DID SO. NOTHING APPEARED WRONG, SO I TRIED THE BRAKES A NUMBER OF TIMES, AND DECIDED I COULD MAKE THE .5 MILE REST OF WAY HOME. ONCE THERE, I FOUND FLUID LEVEL DOWN OVER HALF WAY. AFTER SEARCHING FOUND HARD BAKE LINE HAD HOLDS IN IT. AFTER SEARCHING MY BRAKE LINES, THEY APPEAR TO ALL BE RUSTED BADLY. IN ALL THE VEHICLES I'VE OWNED, I'VE NEVER HAD BRAKE LINES FAIL LIKE THIS. IN SEARCHING THE WEB SITES I FIND THAT CHEVY MAY HAVE USED INFERIOR METALS FOR THEIR BRAKE LINES DURING THIS TIME FRAME. IF THIS IS TRUE, WHY HAVE THEY NOT TAKEN CARE OF CORRECTING THIS ISSUE? THANKS, CONCERNED.
NHTSA complaint #10763987 — an unverified report by a vehicle owner.
at 91 milesBellevue, NE
SERVICE BRAKES
DRIVING DOWN L STREET IN OMAHA, NEBRASKA APPROACHING 96TH STREET. BRAKE PEDAL GOES ALL THE WAY TO THE FLOOR AND VEHICLE WOULD NOT STOP. I WAS ABLE TO PULL TO THE SIDE OF THE ROAD JUST BEFORE LIGHT AT 96TH ST ON A SLIGHT HILL WHICH ASSISTED VEHICLE STOPPING. THE BRAKE MASTER CYLINDER WAS LOW. THE CAR WAS TOWED TO YECK'S AUTO IN BELLEVUE, NE. HAD I BEEN FOLLOWING OTHER VEHICLES CLOSELY OR APPROACHED A QUICK CHANGING YELLOW LIGHT THE VEHICLE WOULD NOT HAVE STOPPED. YECK'S AUTO HAS SINCE DETERMINED THE BRAKE LINES FAILED. AFTER INTERNET INVESTIGATION YIELDS THAT GM HAS KNOWN ABOUT THIS DEFECT. NO WARNING LIGHTS, NO INDICATION OF A PROBLEM. THIS VEHICLE NEEDS TO BE RECALLED. THE VEHICLE HAS BEEN SERVICED AT BEARDMORE CHEVROLET IN BELLEVUE, NE AT PRESCRIBED INTERVALS SINCE DAY 1. GM SAYING THIS IS NORMAL IS FRANKLY UNACCEPTABLE. HOW MANY PEOPLE HAVE NOT BEEN AS LUCKY AS I WAS ON THIS DAY.
NHTSA complaint #10746650 — an unverified report by a vehicle owner.
at 150,000 milesRED OAK, TX
VEHICLE SPEED CONTROL
TRAVELING ON HWY 35 IN DALLAS TEXAS AND MESSAGE APPEARED ON INSTRUMENT CLUSTER "REDUCED POWER MODE". VEHICLE SPEED DROPPED TO 20 MPH (POSTED SPEED WAS 70 MPH). HAD TO HAVE VEHICLE TOWED TO DEALERSHIP AND A FIX HAS NOT BEEN DETERMINED. THE DEALER SO FAR HAS CHARGED ME $900 AND IT DID NOT FIX IT.THIS SAME PROBLEMS BEEN POSTED ON GM FORUMS, GM TRUCK FORUMS WITH THESE SAME RESULTS. THERE ARE HUNDREDS OR MAYBE THOUSANDS OF COMPLAINTS FOR THIS ISSUE. IT IS VERY UNSAFE.
NHTSA complaint #10669788 — an unverified report by a vehicle owner.
at 150,000 milesRED OAK, TX
ENGINE
TRAVELING ON HWY 35 IN DALLAS TEXAS AND MESSAGE APPEARED ON INSTRUMENT CLUSTER "REDUCED POWER MODE". VEHICLE SPEED DROPPED TO 20 MPH (POSTED SPEED WAS 70 MPH). HAD TO HAVE VEHICLE TOWED TO DEALERSHIP AND A FIX HAS NOT BEEN DETERMINED. THE DEALER SO FAR HAS CHARGED ME $900 AND IT DID NOT FIX IT.THIS SAME PROBLEMS BEEN POSTED ON GM FORUMS, GM TRUCK FORUMS WITH THESE SAME RESULTS. THERE ARE HUNDREDS OR MAYBE THOUSANDS OF COMPLAINTS FOR THIS ISSUE. IT IS VERY UNSAFE.
NHTSA complaint #10669788 — an unverified report by a vehicle owner.
at 150,000 milesRED OAK, TX
ELECTRONIC STABILITY CONTROL (ESC)
TRAVELING ON HWY 35 IN DALLAS TEXAS AND MESSAGE APPEARED ON INSTRUMENT CLUSTER "REDUCED POWER MODE". VEHICLE SPEED DROPPED TO 20 MPH (POSTED SPEED WAS 70 MPH). HAD TO HAVE VEHICLE TOWED TO DEALERSHIP AND A FIX HAS NOT BEEN DETERMINED. THE DEALER SO FAR HAS CHARGED ME $900 AND IT DID NOT FIX IT.THIS SAME PROBLEMS BEEN POSTED ON GM FORUMS, GM TRUCK FORUMS WITH THESE SAME RESULTS. THERE ARE HUNDREDS OR MAYBE THOUSANDS OF COMPLAINTS FOR THIS ISSUE. IT IS VERY UNSAFE.
NHTSA complaint #10669788 — an unverified report by a vehicle owner.
at 156,000 milesRED OAK, TX
FUEL/PROPULSION SYSTEM
DRIVING ON RESIDENTIAL ROAD AND VEHICLE SUDDENLY REDUCED SPEED TO 10 MPH. MESSAGE DISPLAYED "REDUCED POWER MODE". NO ONE KNOWS HOW TO DIAGNOSE. ALL REPAIRS I HAVE READ ON THE INTERNET FORUMS ARE EXPENSIVE AND THE PROBLEM EVENTUALLY RETURNS. THIS PROBLEM IS INTERMITTENT AND CAN OCCUR AT ANY TIME. THE MOST CONCERN IS ON THE FREEWAY WHERE YOUR VEHICLE IS REDUCED TO 10-20 MPH AND THE SPEED LIMIT IS 70 MPH.
NHTSA complaint #10661938 — an unverified report by a vehicle owner.
at 180,000 milesAnnapolis, MD
SERVICE BRAKES
THE BRAKES WENT OUT DUE TO A CORRODED FITTING, WHILE BACKING A BOAT TRAILER/BOAT INTO THE WATER. SO NO BRAKES, USED EMERGENCY BRAKE TO STOP. VEHICLE WAS TOWED TO A GARAGE AND THE BRAKE LINE FITTING WAS REPAIRED. ON NOVEMBER 10, 2014 THE BRAKES WENT OUT AGAIN WHILE DRIVING IT. AGAIN A CORRODED FITTING. NO ACCIDENTS BUT RESULTED IN VEHICLE BEING TOWED AND NOW AN EXPENSIVE FIX TO REPLACE ALL BRAKE LINES.
NHTSA complaint #10654661 — an unverified report by a vehicle owner.