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FaultScore report

2010 Chevrolet Suburban 1500 problems

Owners have filed 70 complaints about the 2010 Chevrolet Suburban 1500 with NHTSA between 2010 and 2019. The largest single group is the airbags. Across this model's run it ranks 14 of 21 worst.

Read the complaints What breaks Worst years for the Chevrolet Suburban 1500 All 2010 cars
B

FaultScore 30/100

Higher is worse. Measured against the other years of the Chevrolet Suburban 1500.

How this is worked out

The numbers

70

Complaints

0

Crashes reported

0

Fires reported

1

Injuries reported

72,500 mi

Median mileage at failure

Half of reported failures happened before this

20%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 42 vs 50 Severity 7 vs 50 Early failure 33 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 42
Against the median year of the Chevrolet Suburban 1500. 50 means typical for this model; 100 means roughly double.
Severity — 7
1.4% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 33
20% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2010 compares with every other Chevrolet Suburban 1500

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2010 Chevrolet Suburban 1500

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Airbags 22 31.4%

Median failure at 75,000 miles

Other & Unspecified 15 21.4%

Median failure at 75,000 miles

Body & Structure 13 18.6%

Median failure at 68,750 miles

Windows, Mirrors & Wipers 3 4.3%

Median failure at 3,002 miles

Acceleration & Cruise Control 3 4.3%

Median failure at 67,171 miles

Stability & Traction Control 2 2.9%

Median failure at 65,500 miles

Seat Belts 2 2.9%
Wheels 2 2.9%

Median failure at 4,750 miles

Brakes 2 2.9%

Median failure at 47,221 miles

Steering 2 2.9%

Median failure at 61,750 miles

Engine & Cooling 2 2.9%

Median failure at 70,000 miles

Child Seats 1 1.4%
Doors, Latches & Locks 1 1.4%

Median failure at 3,159 miles

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

1,000 – 9,999 miles 9 17.6%
10,000 – 24,999 miles 1 2.0%
25,000 – 49,999 miles 6 11.8%
50,000 – 74,999 miles 14 27.5%
75,000 – 99,999 miles 8 15.7%
100,000 – 149,999 miles 11 21.6%
150,000+ miles 2 3.9%

NHTSA crash tests

The agency crash-tested this model year itself. These are its own photographs and star ratings.

These stars come from the pre-2011 crash test programme. NHTSA rebuilt the programme for the 2011 model year and states that ratings either side of that change are not comparable — so do not read these against a 2011-or-newer car's stars.

Frontal crash test of a 2010 Chevrolet Suburban 1500 4-DR. w/SAB

Frontal crash test

Photographs taken by NHTSA during its own New Car Assessment Program crash tests of this model year. Public domain.
Configuration Overall Front Side Rollover
2010 Chevrolet Suburban 1500 4-DR. w/SAB — — —
23.7% risk

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Feb 2010 peak 7 May 2019

Recalls on the 2010 Chevrolet Suburban 1500

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

United States — NHTSA

10E043000

EQUIPMENT

MARATHON IS RECALLING CERTAIN SEAT COVERS, BRAND SUPERHIDES WITH PART NUMBERS 593, 594, 578, 960, 228, 228-09, 267-08, 333, 625, AND 630, SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE SEAT COVERS ARE MADE OF HEAVIER THREAD AND ARE NOT COMPATIBLE WITH SEATS CONTAINING SIDE AIRBAGS. THE HEAVIER SEAT COVER COULD INTERFERE WITH FULL DEPLOYMENT OF THE AIRBAG IN THE EVENT OF A CRASH.

Risk: AN IMPROPERLY DEPLOYED AIRBAG COULD RESULT IN SERIOUS INJURY.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

at 83,429 miles Alta Loma, CA 1 injured

STRUCTURE:BODY

UPON EXITING THE VEHICLE I WAS SLICED BY THE CHROME COATING PEELING AWAY FROM INNER DOOR HANDLE. FINGER WAS SLICED ABOUT 3/4" LONG AND BAD ENOUGH TO BLEED. I THEN TOOK NOTICE OF OTHER INNER DOOR HANDLES AND FOUND PASSENGER SIDE FRONT INNER DOOR HANDLE ALSO HAVING THE CHROME COATING PEELING FROM HANDLE. FURTHER RESEARCH FOUND THIS PROBLEM ON EARLIER GM MODELS.

NHTSA complaint #10671515 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

Roswell, GA

AIR BAGS

HAVE NOT BEEN NOTIFIED OF AN AVAILABLE REMEDY AS YET (MAY 03,2019)

NHTSA complaint #11205161 — an unverified report by a vehicle owner.

at 90,000 miles Golden, CO

AIR BAGS

CRACKED DASHBOARD MAY CAUSE PLASTIC SHARDS IF THE AIRBAG DEPLOYS.

NHTSA complaint #11194443 — an unverified report by a vehicle owner.

Cathlamet, WA

STRUCTURE:BODY

CRACKED DASH OVER INSTRUMENT CLUSTER, STATIONARY NOTHING HAPPENED TO CAUSE IT.

NHTSA complaint #11186095 — an unverified report by a vehicle owner.

at 126,000 miles Green BAY, VA

UNKNOWN OR OTHER

THE DASHBOARD IS CRACKED IN TWO PLACES

NHTSA complaint #11152781 — an unverified report by a vehicle owner.

at 176,612 miles Kansas City, MO

AIR BAGS

TAKATA RECALL: AIRBAG WARNING LIGHT REMAINS ILLUMINATED. CRACK AND DASH BULGE ON PASSENGER SIDE FRONT DASH. VEHICLE WAS STATIONARY AND PARKED IN DRIVEWAY. THE VEHICLE WAS BOUGHT USED IN 2013 FROM CABLE DAHMER BUICK GMC OF INDEPENDENCE, MO. LABEL ON DRIVER'S SIDE DOOR STATES IT WAS MANUFACTURED IN TEXAS, AND IT WAS REGISTERED IN TEXAS BY PREVIOUS OWNER.

NHTSA complaint #11152141 — an unverified report by a vehicle owner.

Roswell, GA

AIR BAGS

TAKATA RECALL. GM IS STILL CLAIMING NO FIX AVAILABLE WHAT CAN I DO? [XXX] CELL [XXX] EMAIL: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #11149935 — an unverified report by a vehicle owner.

at 130,000 miles Brookside Village, TX

ELECTRONIC STABILITY CONTROL (ESC)

STABILITRAK AND ENGINE WARNING LIGHTS FLASHING, WARNING CHIME BONG-BONGING, AND DIC SAYS STABILITRAK OFF, SERVICE STABILITRAK, AND ENGINE POWER REDUCED. RUNNING ROUGH

NHTSA complaint #11119955 — an unverified report by a vehicle owner.

at 75,000 miles Cottonwood, CA

AIR BAGS

THE DASH IS CRACKING IN MULTIPLE LOCATIONS WHICH IF THE AIRBAGS WERE TO DEPLOY COULD SEND SHARDS OF PLASTIC FLYING THROUGH THE PASSENGER COMPARTMENT CREATING A SAFETY HAZARD. THIS HAS BEEN OCCURRING FOR SOME TIME BUT IS CONTINUING TO GET WORSE, AND WE HAVE RECENTLY NOTICED THAT IT HAS BROKEN ALL THE WAY ACROSS ONE OF THE DASH PANELS. I HAVE LOOKED ONLINE AND THIS APPEARS TO BE A ISSUE WITH MANY CHEVROLET VEHICLES.

NHTSA complaint #11109546 — an unverified report by a vehicle owner.

at 75,000 miles Cottonwood, CA

UNKNOWN OR OTHER

THE DASH IS CRACKING IN MULTIPLE LOCATIONS WHICH IF THE AIRBAGS WERE TO DEPLOY COULD SEND SHARDS OF PLASTIC FLYING THROUGH THE PASSENGER COMPARTMENT CREATING A SAFETY HAZARD. THIS HAS BEEN OCCURRING FOR SOME TIME BUT IS CONTINUING TO GET WORSE, AND WE HAVE RECENTLY NOTICED THAT IT HAS BROKEN ALL THE WAY ACROSS ONE OF THE DASH PANELS. I HAVE LOOKED ONLINE AND THIS APPEARS TO BE A ISSUE WITH MANY CHEVROLET VEHICLES.

NHTSA complaint #11109546 — an unverified report by a vehicle owner.

Stafford, VA

AIR BAGS

DASHBOARD CRACKED IN 2 SPOTS, 1 NEXT TO THE PASSENGER SIDE AIRBAG POSSIBLY CORRUPTING THE DEPLOYMENT OF THE AIR BAG

NHTSA complaint #11081855 — an unverified report by a vehicle owner.

at 70,000 miles EL Paso, TX

ENGINE

CAM LIFTERS GOING BAD ON 2010 CHEVY (SUBURBAN). WAS NOTICING ON INTERNET SEVERAL VEHICLES BETWEEN THE YEAR 2010-2013 HAVE BEEN HAVING PROBLEMS WITH THIS. STARTED OFF AS THE STABILITY TRACKING WHICH I SHELLED OUT $700 TO THE DEALER. CAME BACK THE NEXT DAY TO THE DEALER TO FIND OUT IT WAS CAM LIFTER AND THE BILL WAS GOING TO BE $5,000. CHEVY ACKNOWLEDGED THEIR IS A PROBLEM AND WAS ONLY WILLING TO PAY 70% OF THE BILL. I WOULD LIKE TO ASK FOR A RECALL ON THIS PART BY CHEVROLET IF IT IS A KNOWN PROBLEM AND THEY ARE WILLING TO PAY PARTIAL. IT WAS TOO DANGEROUS FOR A FAMILY TO BE DRIVING AND THE VEHICLE LOSES POWER CAUSING IT TO SLOW AND JERK. GOD FORBID THIS HAPPENS TO SOMEONE ON THE FREEWAY AND THEY ARE REAR ENDED CAUSING AN ACCIDENT WITH INJURIES OR FATALITY.

NHTSA complaint #11055239 — an unverified report by a vehicle owner.

Hebbronville, TX

AIR BAGS

TAKATA RECALL CHEVROLET IS OUT OF REPLACEMENTS

NHTSA complaint #11054449 — an unverified report by a vehicle owner.

at 50,000 miles Austin, TX

AIR BAGS

TAKATA RECALL, JUST LIKE EVERYONE ELSE, GM IS NOT ABLE OR WILLING TO REPLACE THE TAKATA INFLATORS WHICH BRINGS ME TO THE CRACKED DASHBOARDS. MINE IS BADLY CRACKED INCLUDING WHERE THE AIRBAG WOULD COME OUT, WHICH REALLY WORRIES ME IF MY GRANDKIDS ARE IN THE PASSENGER SEAT AND THERE IS A COLLISION. I PRAY THAT DOES NOT HAPPEN.

NHTSA complaint #11046569 — an unverified report by a vehicle owner.

EL Paso, TX

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 CHEVROLET SUBURBAN 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (VIVA CHEVROLET, 5915 MONTANA AVE, EL PASO, TX 79925) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED AT 800-222-1020 AND COULD NOT CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #11039269 — an unverified report by a vehicle owner.

Fort Lauderdale, FL

AIR BAGS

TAKATA RECALL SO I CAN ONLY COMPLAIN AFTER SOMETHING HAPPENS??? THIS IS TAKING TOO LONG AND I HAVE CHILDREN IN MY CAR.

NHTSA complaint #11035716 — an unverified report by a vehicle owner.

at 124,000 miles Omaha, NE

UNKNOWN OR OTHER

THE DASH BOARD CRACKED IN TWO PLACES, ONE BY THE PASSENGER SIDE AIRBAG AND ONE BY THE INSTRUMENT CLUSTER. THIS OCCURRED WHILE DRIVING HOME FROM WORK ON A PAVED ROAD OUT OF THE BLUE. HEARD A "SNAP" SOUND AND THERE IT WAS, CRACKED.

NHTSA complaint #11012705 — an unverified report by a vehicle owner.

Carlisle, PA

UNKNOWN OR OTHER

DASHBOARD HAS CRACKED FROM THE STEERING WHEEL CONSUL TO THE AIRBAG COMPARTMENT. FEAR THAT THIS WILL IMPACT DEPLOYMENT OF AIRBAG OR CAUSE DASHBOARD TO SHATTER IF AIRBAG IS DEPLOYED.

NHTSA complaint #11010103 — an unverified report by a vehicle owner.

at 40,000 miles Pennsauken, NJ

UNKNOWN OR OTHER

I HAVE MULTIPLE CRACKS FORMED ON MY DASH PANEL OVER THE INSTRUMENT CLUSTER ONE IS VERY LARGE I KNOW THIS IS A MAJOR ISSUE ON THIS VEHICLE AND COULD CAUSE INJURY IF IN A ACCIDENT. THE VEHICLE WAS SITTING IN MY DRIVEWAY WHEN THIS HAPPENED.THIS IS A WIDESPREAD PROBLEM THAT GM HAS REFUSED TO ACKNOWLEDGE. THERE ARE THOUSANDS OF PEOPLE AFFECTED BY THIS. THIS DASHBOARD SHOULD BE RECALLED. IT SERIOUSLY IMPACTS OUR RESALE VALUE.

NHTSA complaint #11003968 — an unverified report by a vehicle owner.

at 92,843 miles American Canyon, CA

VEHICLE SPEED CONTROL

ON MOTHER'S DAY I WAS DRIVING MY 2010 CHEVY SUBURBAN WITH 92K MILES ON IT. WHEN I WAS LEAVING THE CAR WASH I ACCELERATED ON THE GAS TO GET ONTO HWY 29. AS SOON AS I GOT UNTO HWY 29 A CAR SWITCHED FROM THE LEFT LANE TO CROSS OVER IN FRONT OF MY VEHICLE TO GET ON TO THE ON RAMP FOR HWY 37 EAST. I PRESSED THE BRAKE TO ENSURE I WOULDN'T HIT HIM. HOWEVER, WHEN I PRESSED THE BRAKE THE SUV WAS STILL ACCELERATING. SO I LOOKED DOWN TO SEE IF THE GAS PEDDLE WAS STUCK UNDER THE MAT. IT WASN'T. SO PRESSED THE BRAKE HARDER. THE SUV WAS STILL ACCELERATING. I THEN PUT THE SUV IN NEUTRAL, BUT IS WAS STILL ACCELERATING ALL THE WHILE KEEPING MY FOOT FIRMLY PRESSED ON THE BRAKE. SO I MOVED THE GEAR SHIFT INTO THE MANUAL POSITION. ONCE MOVED INTO THE MANUAL POSITION THE DASH READ M2 WHICH REPRESENTS SECOND GEAR. SO I QUICKLY TOOK MY FOOT OFF THE BRAKE, GAVE IT GAS, QUICKLY SHIFTED BACK INTO NEUTRAL WHILE HITTING THE BRAKE AND THEN INTO DRIVE. THE ENGINE REVVED REAL LOUD AND THEN THE BRAKE STARTING WORKING AGAIN AND ACCELERATOR WAS NORMAL. MY VEHICLE WAS TOWED TO TEAM CHEVROLET IN VALLEJO & A CASE WAS OPENED WITH GM. I HAVE BEEN GETTING THE RUN AROUND WITH BOTH AND MOSTLY RECENTLY WAS TOLD A LIE FROM THE GM REPRESENTATIVE.

NHTSA complaint #10994148 — an unverified report by a vehicle owner.

at 92,843 miles American Canyon, CA

SERVICE BRAKES

ON MOTHER'S DAY I WAS DRIVING MY 2010 CHEVY SUBURBAN WITH 92K MILES ON IT. WHEN I WAS LEAVING THE CAR WASH I ACCELERATED ON THE GAS TO GET ONTO HWY 29. AS SOON AS I GOT UNTO HWY 29 A CAR SWITCHED FROM THE LEFT LANE TO CROSS OVER IN FRONT OF MY VEHICLE TO GET ON TO THE ON RAMP FOR HWY 37 EAST. I PRESSED THE BRAKE TO ENSURE I WOULDN'T HIT HIM. HOWEVER, WHEN I PRESSED THE BRAKE THE SUV WAS STILL ACCELERATING. SO I LOOKED DOWN TO SEE IF THE GAS PEDDLE WAS STUCK UNDER THE MAT. IT WASN'T. SO PRESSED THE BRAKE HARDER. THE SUV WAS STILL ACCELERATING. I THEN PUT THE SUV IN NEUTRAL, BUT IS WAS STILL ACCELERATING ALL THE WHILE KEEPING MY FOOT FIRMLY PRESSED ON THE BRAKE. SO I MOVED THE GEAR SHIFT INTO THE MANUAL POSITION. ONCE MOVED INTO THE MANUAL POSITION THE DASH READ M2 WHICH REPRESENTS SECOND GEAR. SO I QUICKLY TOOK MY FOOT OFF THE BRAKE, GAVE IT GAS, QUICKLY SHIFTED BACK INTO NEUTRAL WHILE HITTING THE BRAKE AND THEN INTO DRIVE. THE ENGINE REVVED REAL LOUD AND THEN THE BRAKE STARTING WORKING AGAIN AND ACCELERATOR WAS NORMAL. MY VEHICLE WAS TOWED TO TEAM CHEVROLET IN VALLEJO & A CASE WAS OPENED WITH GM. I HAVE BEEN GETTING THE RUN AROUND WITH BOTH AND MOSTLY RECENTLY WAS TOLD A LIE FROM THE GM REPRESENTATIVE.

NHTSA complaint #10994148 — an unverified report by a vehicle owner.

at 65,000 miles Suisun, CA

AIR BAGS

DASH IS CRACKED IN 6 DIFFERENT SPOTS; 3 OF THE CRACKS BEING AROUND THE PASSENGER AIR BAG. IF THE AIRBAG WERE TO DEPLOY, THE DASH WOULD SHATTER THUS CAUSING SHARP PROJECTILES TO BE DISPENSED IN THE VEHICLE CABIN POTENTIALLY CAUSING SERIOUS INJURY TO THE OCCUPANTS. THE CRACKS START DOWN WHERE THE BOLTS CONNECT TO THE BODY (THEY EXTEND FURTHER DOWN THAN WHAT CAN BE SEEN IN THE PHOTOS).

NHTSA complaint #10985463 — an unverified report by a vehicle owner.

at 65,000 miles Suisun, CA

UNKNOWN OR OTHER

DASH IS CRACKED IN 6 DIFFERENT SPOTS; 3 OF THE CRACKS BEING AROUND THE PASSENGER AIR BAG. IF THE AIRBAG WERE TO DEPLOY, THE DASH WOULD SHATTER THUS CAUSING SHARP PROJECTILES TO BE DISPENSED IN THE VEHICLE CABIN POTENTIALLY CAUSING SERIOUS INJURY TO THE OCCUPANTS. THE CRACKS START DOWN WHERE THE BOLTS CONNECT TO THE BODY (THEY EXTEND FURTHER DOWN THAN WHAT CAN BE SEEN IN THE PHOTOS).

NHTSA complaint #10985463 — an unverified report by a vehicle owner.

at 65,000 miles Suisun, CA

STRUCTURE:BODY

DASH IS CRACKED IN 6 DIFFERENT SPOTS; 3 OF THE CRACKS BEING AROUND THE PASSENGER AIR BAG. IF THE AIRBAG WERE TO DEPLOY, THE DASH WOULD SHATTER THUS CAUSING SHARP PROJECTILES TO BE DISPENSED IN THE VEHICLE CABIN POTENTIALLY CAUSING SERIOUS INJURY TO THE OCCUPANTS. THE CRACKS START DOWN WHERE THE BOLTS CONNECT TO THE BODY (THEY EXTEND FURTHER DOWN THAN WHAT CAN BE SEEN IN THE PHOTOS).

NHTSA complaint #10985463 — an unverified report by a vehicle owner.

at 74,000 miles Spring Hill, FM

AIR BAGS

THE DASHBOARD HAS CRACKED IN TWO LOCATIONS, AT THE CORNER OF THE PASSENGER AIRBAG COVER, AND IN FRONT OF THE INSTRUMENT COLUMN. THIS IS GREATLY CONCERNING BECAUSE IT COULD CAUSE THE AIRBAG TO MALFUNCTION, OR CAUSE OTHER DEBRIS FROM THE DASHBOARD TO COME LOOSE IN AN ACCIDENT. THIS IS A KNOWN ISSUE AND YET NO RECALL HAS BEEN ISSUED. WHEN IN MOTION THE DASHBOARD VIBRATES VIOLENTLY BECAUSE THE TWO CRACKS HAVE COMPROMISED THE STRUCTURAL INTEGRITY AND SUPPORT. THE VIBRATING ALSO CAUSES A SIGNIFICANT RATTLE.

NHTSA complaint #10984545 — an unverified report by a vehicle owner.

at 74,000 miles Spring Hill, FM

UNKNOWN OR OTHER

THE DASHBOARD HAS CRACKED IN TWO LOCATIONS, AT THE CORNER OF THE PASSENGER AIRBAG COVER, AND IN FRONT OF THE INSTRUMENT COLUMN. THIS IS GREATLY CONCERNING BECAUSE IT COULD CAUSE THE AIRBAG TO MALFUNCTION, OR CAUSE OTHER DEBRIS FROM THE DASHBOARD TO COME LOOSE IN AN ACCIDENT. THIS IS A KNOWN ISSUE AND YET NO RECALL HAS BEEN ISSUED. WHEN IN MOTION THE DASHBOARD VIBRATES VIOLENTLY BECAUSE THE TWO CRACKS HAVE COMPROMISED THE STRUCTURAL INTEGRITY AND SUPPORT. THE VIBRATING ALSO CAUSES A SIGNIFICANT RATTLE.

NHTSA complaint #10984545 — an unverified report by a vehicle owner.