111 of the 7,917 complaints filed about the Chevrolet Traverse are about the body and structure — 1% of everything owners reported. The worst model year for it is 2011.
111
Complaints
1%
Share of all complaints
12
Crashes
2
Fires
STRUCTURE:BODY
I work full time in an auto body repair shop and a fire chief. I am coming across more and more white GM vehicles where the paint is not stuck where the windshield is glued in. A couple real hard pushes and the windshield will about come completely out.
NHTSA complaint #11749614 — an unverified report by a vehicle owner.
STRUCTURE:BODY
Brand new car just purchased the end of March 2026. Went through car wash multiple times with no issues until one day the shark fin antenna came off and broke the plastic anchors. Now the circuit board is exposed to weather hazards. I read online multiple times this is an ongoing issue with this specific make and model and still GM declines to cover this under warranty.
NHTSA complaint #11749142 — an unverified report by a vehicle owner.
STRUCTURE:BODY
The shark fin antenna cover became loose. The antenna then fell off at some point while driving. This coming off while driving poses a risk to others on the road as it may have fallen off and hit someone else. The only “warning” it gave was stating the emergency call system failure. When googling I found out what the problem may be from. After looking further there are multiple Chevy traverse owners with the same issue after going through a car wash.
NHTSA complaint #11730298 — an unverified report by a vehicle owner.
STRUCTURE:BODY
Purchased the traverse January 10, 2026 with almost 26k miles on it. Approximately one month later, only 1200 miles or so into owning it, the shark fin antenna cover came off and is missing. It’s not the entire antenna that is hooked into the car, it’s only the plastic cover that covers up the electronics. This plastic piece randomly flying off the car put other motorists at risk, due to the plastic cover potentially striking another vehicles windshield distracting them from keeping their eyes on the roadway, striking another motorists vehicle causing damage to said vehicle, or even striking a person walking down the street potentially resulting in physical harm! I have talked with GM dealerships about this issues along with reading that numerous people have had the same issue, and they have yet to fix the problem.
NHTSA complaint #11718930 — an unverified report by a vehicle owner.
STRUCTURE:BODY
What component or system failed or malfunctioned, and is it available for inspection upon request: *Drivers side airbag component malfunctioned *Yes the vehicle is available for inspection How was your safety or the safety of others put at risk? *The drivers side airbag component has been ruptured since 2024 and given that the bag could deploy and kill me the driver along with others in the car is very scary and dangerous Has the problem been reproduced or confirmed by a dealer or independent service center? *I have been trying to have this resolved with Capital Chevrolet in Wake Forest NC since Sept of 2024. They keep giving me the runaround and even made an appointment for me this morning after multiple calls to have the recall resolved. I took my 2017 Traverse into the service department and received a call around 12:37 stating the "parts were not in the service center". I was told 2 days ago when the appointment was made that the parts were available to complete the recall. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? *Only inspected by Capital Chevrolet In Wake Forest twice (1st time when I took the Traverse in for the wheel recall then again today) Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? *The only warning lamp was for the wheel recall but not the drivers side airbag. The drivers side airbag component just popped loose around July 2024. I starting calling Capital Chevrolet and finally reached a service advisor call center in Sept 2024 to attempt to schedule an appointment.
NHTSA complaint #11715989 — an unverified report by a vehicle owner.
STRUCTURE:BODY
The component that failed was the "shark fin" antenna cover. This houses the radio signal and hands free driving signals. The shark fin can be a safety concern if the cover fall off at higher speeds. The problem was reported to the dealer but was told it wasn't covered under warranty. It wasn't covered because according to them, I drive my car through automatic car washes. The antenna cover is not properly glued or clipped correctly. There has been no car failures or messages. It can cause other issues since the antenna is now exposed. Cannot give a clear answer on when the cover fell off I noticed it early December.
NHTSA complaint #11710017 — an unverified report by a vehicle owner.
STRUCTURE:BODY
The cap to the antennae flew off the car. This could have potentially impacted a car driving behind me, a car passing me, and/or hit a pedestrian walking. There was no warning. The part has since been replaced however the dealer indicated other vehicles are having this issue.
NHTSA complaint #11706445 — an unverified report by a vehicle owner.
STRUCTURE:BODY
One day My husband went to work and the antenna fin was attached, he came back home and it was no longer there . We do not car wash my car since its brand new. We hand wash it our selves there should be zero reason for that to come off. Apparently is a very common problem in the 2025 traverse. I joined a Facebook group and over 40 people had the same issue.
NHTSA complaint #11693051 — an unverified report by a vehicle owner.
STRUCTURE:BODY
The antenna fin became detached and flew off as I was driving posing a risk to other drivers on the road. I was on an open highway when this happened. There was no damage to the fin prior to this.
NHTSA complaint #11692644 — an unverified report by a vehicle owner.
STRUCTURE:BODY
The antenna cover (shark fin) on the roof of the vehicle detached while driving and flew off. Looking at the piece that flew off, the clips that are made to clip in and keep it attached to the roof broke off somehow and seemed to be very weak where some were still attached. The safety of other vehicles are put at risk by it being unexpected flying debris and could potentially hit a vehicle/motorcycle following behind or debris is the roadway. My dealer specifically has not seen many, but when researching online, it’s is a very common issue with the 2024 and 2025 Chevrolet Traverse. My vehicle was brought to my dealership and a person from the body shop will attempt to attach it back for a temporary fix until the issue can be resolved and not have to pay hundreds of dollars for something that the vehicle owner had no control over breaking. There was no warning of this attachment breaking off, nor should it be something that a vehicle owner should have to worry about replacing six months in of purchasing a brand new vehicle.
NHTSA complaint #11686171 — an unverified report by a vehicle owner.
STRUCTURE:BODY
While driving with the front windows all the way up and the back windows all the way down at 60mph or higher the door panels vibrate real bad like they want pop off from the frame of the car, which is unacceptable. You should be able to drive with windows how you want to in you vehicle without your door vibrating like they want to pop off.
NHTSA complaint #11683053 — an unverified report by a vehicle owner.
STRUCTURE:BODY
When driving early in the morning to drop off my kids to school, we are driving on a highway, crossing a bridge, no cars on either side, no houses either, when all of a sudden the rear left window has a loud POP, and then shatters completely. This was an exploding window out of no where, with nobody around and no other cars near by to cause this accident. The glass fell all over my body and I could not move until the vehicle was safely pulled over. This was concerning because my 1 year old was sitting next to me and the glass could have fell onto them if they were sitting right next to the window just like I was, and that was a safety concern. I called the dealership to let them know what happened right before my eyes and they said there was nothing they could do for an explosive window. I asked if there was issues with this happening to other people with an 2023 Chevrolet traverse, and provided my vin, they said no recalls so again, nothing they could do. I mention maybe a default in defroster or manufacturing issue of installation problem, and they just said NO over the phone. They did mention they had another lady who came in with the same problem, a window shattering for no reason while driving, but that “things like that happen normally”. Despite having other people with the similar issue, I was given the cold shoulder with No resolution.
NHTSA complaint #11682298 — an unverified report by a vehicle owner.
STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
The contact owns a 2024 Chevrolet Traverse. The contact stated that while attempting to open the hatch, the hatch opened and then unintendedly lowered within seconds. The contact stated that her husband had sustained a minor injury to the head while placing groceries in the vehicle when the hatch closed. The vehicle was taken to a local dealer, where it was diagnosed, and the contact was informed that the rear hatch motor was faulty and needed to be replaced. The vehicle was repaired; however, the failure persisted. The manufacturer was notified of the failure. The approximate failure mileage was 12,000.
NHTSA complaint #11681975 — an unverified report by a vehicle owner.
STRUCTURE:BODY
the car had a faulty door that would stick intermittently since the day we purchased it (march 10, 2025) and wouldn't open unless forced. we reported the issue on march 23rd to our sales rep (jorge) and didn't act upon it until two months later when it wouldn't open at all. upon bringing it into the shop on may 27th it was determined that there was a faulty latch. they also discovered that the brake light was on and the car was in need of multiple components - master cylinder, the adapter and the reservoir. we have had a rental car since 5/27/25 and yet to receive our car back.
NHTSA complaint #11678927 — an unverified report by a vehicle owner.
STRUCTURE:BODY
Weld on exhaust bracket broke.
NHTSA complaint #11657562 — an unverified report by a vehicle owner.
STRUCTURE:BODY
I was driving along the highway way at 60-65 mph when suddenly service traction control came on and vehicle started jerking and slowing down. As I tried to accelerate it continued to jerk and then just shut off completely. I hit the guard rail/ jersey wall on the drivers side because I had no control of the vehicle due to the vehicle shutting down. Upon taking it to the dealer after getting it home they stated it could be the junction box which is a known issue but they don’t see anything wrong with it and can’t duplicate the problem. I’ve contacted various mechanics and get that it’s an electrical issue that Chevrolet is aware of but refuses to place a recall for it. I could have gotten seriously injured if not killed by this problem and safety issue.
NHTSA complaint #11646539 — an unverified report by a vehicle owner.
STRUCTURE:BODY
Had my traverse for two years, second owner. When I received the car, it had to immediately go into the shop as they couldn’t figure out why all sorts of dash lights where coming on. My car was at the dealership for three weeks and ultimately they replaced the chip, stating that was the issue. Two months down the road, I get the shift to park error message starting. Fast forward to 4 months ago when the stability error message starts to intermittently come on and off. 30 days ago I got the first of the service charging system message and the battery saver mode. My car shut itself down while I was doing 55 miles per hour on a back country road. Every lthing locked up and I had to force a turn to get out of traffic. It was determined my battery was good but alternator was bad. Checked fuses just to be safe all were good. Replaced the alternator with a new one. As of today, I am not able to drive my vehicle because of this same issue. This time I went ahead and replaced the battery and nothing has changed. They are saying it’s my alternator AGAIN. How is this possible that all of us 2018 traverse drivers are experiencing the exact same malfunctions in order and now we have to repeatedly replace the alternator? There is no way 1000s more of traverse owners are all buying “bad” alternators. Something is going on with this and these vehicles are not safe to drive. I can’t even trade mine in because my credit is shot. I pay way too much for this car to not be able to reliably and safely transport my kids to and from school.
NHTSA complaint #11618260 — an unverified report by a vehicle owner.
STRUCTURE
The contact owns a 2024 Chevrolet Traverse. The contact stated while driving 65 MPH, the vehicle shut off while on the interstate, with the check engine warning light illuminated. The contact stated that the driver’s side door became inoperable, with the plastic frame hanging off the door of the vehicle. The vehicle was restarted on the third attempt; however, the failure recurred. The vehicle was driven to the dealer where it was diagnosed and determined that the catalytic convertor needed to be replaced. The vehicle was repaired but the failure persisted. The manufacturer was notified of the failure and a case was opened. The failure mileage was 3,900.
NHTSA complaint #11617336 — an unverified report by a vehicle owner.
STRUCTURE:BODY
2020 traverse was at Chevy dealership for state inspection & emissions test, maintenance service- oil & filter change, rotate tires, check all systems, update system & computer, flush & fill all fluids in car. Chevy certified technician preformed vehicle health inspection, multi point inspection . Car was not picking up acceleration will on a 351 mile trip alone, after stopping I notice the car hood was not on correctly when opened the oil cap was not in place but was on molding, oil had been pouring out leaving engine with no oil, the technician had not replaced cap during service and had no replaced brake fluid, antifreeze coolant, washer fluid and transmission fluid. He had force closed the hood, which could have opened at any time while driving, there was oil pouring from vehicle causes hazardous driving for myself and everyone else on highway. Car has OnStar coverage as well as Chevy safe driver function’s, and alerts on all systems all fluid levels, tire pressure, temperature ext. non of these alerts showed or alerted me putting my safety and the safety of others on the roads in danger. The technician in fact disarmed these systems and alerts when servicing my vehicle. Ciocca Chevrolet dealership in Quakertown pa, caused permanent damage to the engine and power train system, as well as putting myself and others in serious danger. The car was towed by OnStar roadside assist back to dealership where they tried to down play the severity of the damage . I refused to take back the car due to it not being drivable or safe. The service manager agreed to buy out my loan and the car is on lot for sale with tag stating ‘sold as is , no warranty” . Due to the computer system being compromised there is no data showing the service or showing the car being in distress , this issue needs to be know as driving this vehicle with out knowledge of engine damage caused from dealership failure to add all fluids during service puts driver, passenger’s and all others in danger.
NHTSA complaint #11616305 — an unverified report by a vehicle owner.
STRUCTURE
The contact owns a 2018 Chevrolet Traverse. The contact stated while driving at an undisclosed speed, the contact heard a rattling sound coming from under the front passenger’s side seat. The vehicle was taken to the independent mechanic where it was diagnosed with a detached exhaust pipe bracket. The contact was informed that the bracket needed to be welded back onto the front of the exhaust pipe. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact was informed that the repair was not covered under an unknown special coverage adjustment program. The contact was advised to contact the NHTTA Hotline to report the failure. The failure mileage was approximately 78,000. The VIN was unavailable.
NHTSA complaint #11609645 — an unverified report by a vehicle owner.