FaultScore

FaultScore report

2018 Chevrolet Trax problems

Owners have filed 152 complaints about the 2018 Chevrolet Trax with NHTSA between 2018 and 2026. The largest single group is the suspension. Across this model's run it ranks 8 of 11 worst.

C

FaultScore 54/100

Higher is worse. Measured against the other years of the Chevrolet Trax.

How this is worked out

The numbers

152

Complaints

3

Crashes reported

3

Fires reported

4

Injuries reported

36,228 mi

Median mileage at failure

Half of reported failures happened before this

45%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

NHTSA overall crash rating

From the agency's own crash tests

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 58 vs 50 Severity 34 vs 50 Early failure 76 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 58
Against the median year of the Chevrolet Trax. 50 means typical for this model; 100 means roughly double.
Severity — 34
6.6% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 76
45% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2018 compares with every other Chevrolet Trax

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2018 Chevrolet Trax

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Suspension 34 22.4%

1 crashes, 0 fires · median 10,500 mi

Engine & Cooling 29 19.1%

0 crashes, 1 fires · median 64,338 mi

0 crashes, 2 fires · median 36,645 mi

Median failure at 33,326 miles

Median failure at 64,575 miles

Brakes 9 5.9%

1 crashes, 0 fires · median 46,120 mi

Steering 9 5.9%

Median failure at 36,457 miles

Wheels 6 3.9%

Median failure at 29,274 miles

Acceleration & Cruise Control 6 3.9%

1 crashes, 0 fires · median 71,750 mi

Stability & Traction Control 3 2.0%

Median failure at 64,120 miles

Fuel & Propulsion 3 2.0%
Airbags 2 1.3%

Median failure at 38,000 miles

Driver Assist & Collision Avoidance 1 0.7%

Median failure at 69,000 miles

Seat Belts 1 0.7%

Median failure at 48,000 miles

Tires 1 0.7%

Median failure at 16,000 miles

Body & Structure 1 0.7%

Median failure at 15,000 miles

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 2 3.4%
1,000 – 9,999 miles 7 12.1%
10,000 – 24,999 miles 11 19.0%
25,000 – 49,999 miles 20 34.5%
50,000 – 74,999 miles 13 22.4%
75,000 – 99,999 miles 1 1.7%
100,000 – 149,999 miles 4 6.9%

NHTSA crash tests

The agency crash-tested this model year itself. These are its own photographs and star ratings.

Configuration Overall Front Side Rollover
2018 Chevrolet Trax SUV FWD
19.8% risk
2018 Chevrolet Trax SUV AWD
17.9% risk

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Sep 2018 peak 11 Jun 2026

Recalls on the 2018 Chevrolet Trax

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

United States — NHTSA

19V652000

SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT

General Motors LLC (GM) is recalling certain 2015-2018 Chevrolet Trax vehicles. A joint in one or both of the front lower control arms may have been improperly welded. An improperly welded joint may break, resulting in the partial separation of the lower control arm from the vehicle.

Risk: A partial separation of the lower-control arm from the vehicle could cause the attached front wheel to toe outward, impacting the vehicle's handling and steering and increasing the risk of crash.

19V312000

SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT

General Motors LLC (GM) is recalling certain 2017-2019 Chevrolet Trax vehicles. A joint in one or both of the front lower-control arms may have been improperly welded. An improperly welded joint may break, resulting in the partial separation of the lower-control arm from the vehicle.

Risk: A partial separation of the lower-control arm from the vehicle could cause the attached front wheel to toe outward, impacting the vehicle's handling and steering and increasing the risk of crash.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2019458 13,683 units in Canada

Steering

Issue: On certain vehicles, a joint in the front lower control arms could break due to poor welds. This could cause a loss of steering control. Note: This an expansion of recall 2019-194. Safety Risk: A loss of steering control could create the risk of a crash. Corrective Actions: The company will notify owners by mail. Owners will be instructed to take their vehicle to a dealer to have the front lower control arm assemblies inspected and replaced if necessary.

Recall 2019194 8,585 units in Canada

Steering

Issue: On certain vehicles, a joint in the front lower control arms could break due to poor welds. This could cause a loss of steering control. Safety Risk: A loss of steering control could create the risk of a crash. Corrective Actions: The company will notify owners by mail. Owners will be instructed to take their vehicle to a dealer to have the front lower control arm assemblies inspected and replaced if necessary.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

Peoria, IL Fire 1 injured

ELECTRICAL SYSTEM

The diver side fuse box started a fire in the vehicle. The tracking control system light was flashing on and the vehicle lost power. Filed claim with insurance company. Insurance company issued a total loss and took possession of the vehicle.

NHTSA complaint #11746862 — an unverified report by a vehicle owner.

Peoria, IL Fire 1 injured

ENGINE

The diver side fuse box started a fire in the vehicle. The tracking control system light was flashing on and the vehicle lost power. Filed claim with insurance company. Insurance company issued a total loss and took possession of the vehicle.

NHTSA complaint #11746862 — an unverified report by a vehicle owner.

at 143,000 miles Cincinnati, OH Crash 1 injured

SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES

The contact’s parents owned a 2018 Chevrolet Trax. The contact stated that while a parent was driving 30 MPH, the brake pedal was depressed; however, the accelerator pedal was also simultaneously depressed the accelerator pedal. There was no warning light illuminated. The failure caused the contact’s parent to veer off the side of the road, which caused the vehicle to roll over several times before landing on a construction vehicle. The contact stated that all the air bags deployed during the rollover. The contact’s parent suffered several injuries and was taken to a local emergency room. The contact’s parents suffered back, neck, and rib injuries. The contact stated that a Police report was filed; however, the report number was not provided to the contact. The vehicle was towed to an independent mechanic. The vehicle was deemed destroyed. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 143,000.

NHTSA complaint #11669818 — an unverified report by a vehicle owner.

at 143,000 miles Cincinnati, OH Crash 1 injured

VEHICLE SPEED CONTROL

The contact’s parents owned a 2018 Chevrolet Trax. The contact stated that while a parent was driving 30 MPH, the brake pedal was depressed; however, the accelerator pedal was also simultaneously depressed the accelerator pedal. There was no warning light illuminated. The failure caused the contact’s parent to veer off the side of the road, which caused the vehicle to roll over several times before landing on a construction vehicle. The contact stated that all the air bags deployed during the rollover. The contact’s parent suffered several injuries and was taken to a local emergency room. The contact’s parents suffered back, neck, and rib injuries. The contact stated that a Police report was filed; however, the report number was not provided to the contact. The vehicle was towed to an independent mechanic. The vehicle was deemed destroyed. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 143,000.

NHTSA complaint #11669818 — an unverified report by a vehicle owner.

at 25,600 miles Cleveland, OH Fire

ELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2018 CHEVROLET TRAX. THE CONTACT STATED THAT THE VEHICLE'S DOOR LOCKS WOULD UNLOCK AND LOCK SUDDENLY. THE FAILURE OCCURS INTERMITTENTLY. THE CONTACT STATED THAT WHEN THEY ENTERED THEIR VEHICLE AND WHILE STARTING, THE VEHICLE'S HORN SUDDENLY ACTIVATED AND CONTINUED TO MAKE NOISE FOR APPROXIMATELY 3 MINUTES AFTER THE CONTACT HAD REPEATEDLY PRESSED THE HORN IN HOPES TO DEACTIVATE IT. THE CONTACT STATED THAT WHEN THEY STARTED THE VEHICLE AFTERWARDS, THE FAILURE REOCCURRED. THE CONTACT STATED THAT THE VEHICLE WAS EMITTING A BURNING ORDER FROM THE HEATING/AC COMPARTMENT. THE CONTACT HAD TAKEN THE VEHICLE TO THE DEALER (SERPENTINI CHEVROLET OF WILLOUGHBY HILLS 2810 BISHOP RD, WILLOUGHBY HILLS, OH 44092; (440) 701-5417) WHO WERE UNABLE TO IDENTIFY OR DUPLICATE THE ISSUES. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE AND OPENED A CASE REGARDING THE MATTER. THE APPROXIMATE FAILURE MILEAGE WAS 25,600.

NHTSA complaint #11395800 — an unverified report by a vehicle owner.

at 27,000 miles Lithonia, GA Crash

SUSPENSION

ON 7/11/19 I TOOK MY VEHICLE INTO THE DEALERSHIP BECAUSE I RECEIVED NOTIFICATION THAT MY CAR WAS UNDER RECALL. RECALL #A182202370. THE CAR WAS INSPECTED AND FOUND NOT TO BE IMPACTED BY THE RECALL AND I LEFT. ON 7/19/19 MADE A U-TURN IN AN EMPTY PARKING LOT, I HEARD A LOUD CRACK AND THEN HAD A HARD TIME STEERING THE VEHICLE. THE RIGHT-SIDE PASSENGER TIRE OF THE VEHICLE HIT THE CURB AND THEN THE TIRES WERE TURN SIDEWAYS. I CALLED AND HAD MY CAR TOWED BACK TO THE DEALERSHIP BECAUSE I ASSUMED THE PROBLEM HAD TO DO WITH THE RECALL. THE SERVICE MANAGER FROM THE DEALERSHIP CALLED ME TO INFORM ME THAT THERE WAS $2200 IN DAMAGE AND THAT THE RECALL HAD NOTHING TO DO WITH THE ACCIDENT, THEY SUGGESTED I CALL MY INSURANCE COMPANY. MY INSURANCE ADJUSTER WENT TO THE DEALERSHIP TO INSPECT THE VEHICLE ON 6/30/19, WAS TOLD THAT THE VEHICLE WAS NOT UDDER THE RECALL. AFTER NOT HEARING FROM THE DEALERSHIP I CALLED THEM ON AUGUST 2ND AND WAS TOLD THE VEHICLE WOULD BE READY ON 8/5 OR 6. PRIOR TO CONTACTING THE DEALERSHIP, MY INSURANCE ADJUSTER TOLD ME THAT THE DEALERSHIP RE-TESTED MY VEHICLE WITH A SPECIAL TOOL AND FOUND IT WAS INCLUDED IN THE RECALL AND THAT THEY WOULD BE REPLACING AT LEAST ONE OF THE LOWER CONTROL ARMS. I ASKED MY SERVICE DEPARTMENT CONTACT ABOUT THE RE-TEST AND THE REPLACEMENT OF THE LOWER CONTROL ARM AND SHE INDICATED SHE DIDN'T KNOW ANYTHING ABOUT A NEW TOOL AND THAT THE SERVICE DEPARTMENT MANAGER DECIDED TO CHANGE BOTH LOWER CONTROL ARMS AS A COURTESY AND SHE ALSO MAINTAINED THAT MY VEHICLE IS NOT UNDER RECALL. I WENT ON TO THIS WEBSITE TO FIND OUT THAT THERE IS 1 UNADDRESSED RECALL. I AM CONTACTING YOU BECAUSE I DON'T THINK I SHOULD HAVE TO PAY OUT OF POCKET FOR THIS REPAIR AND THAT THE DEALERSHIP IS NOT TELLING ME THE TRUTH ABOUT THE SAFETY OF MY VEHICLE. I AM A COLLEGE STUDENT AND NEED MY CAR TO GET AROUND AND IT HAS BEEN IN THEIR POSSESSION SINCE JULY 19TH.

NHTSA complaint #11241748 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

Peoria, IL Fire 1 injured

ELECTRICAL SYSTEM

The diver side fuse box started a fire in the vehicle. The tracking control system light was flashing on and the vehicle lost power. Filed claim with insurance company. Insurance company issued a total loss and took possession of the vehicle.

NHTSA complaint #11746862 — an unverified report by a vehicle owner.

Peoria, IL Fire 1 injured

ENGINE

The diver side fuse box started a fire in the vehicle. The tracking control system light was flashing on and the vehicle lost power. Filed claim with insurance company. Insurance company issued a total loss and took possession of the vehicle.

NHTSA complaint #11746862 — an unverified report by a vehicle owner.

Jeannette, PA

SUSPENSION

There are known issues with the control arms on these vehicles and I have had a clunk any time I hit the slightest bump or crack and it is especially bad when my wheels are turned. There is no recall linked to my vin but this is the exact issue that has been recalled on other vins. This makes driving the car with my children very unsafe.

NHTSA complaint #11745169 — an unverified report by a vehicle owner.

Medina, NY

WHEELS

Both my control arms are loose and wheel baring is bad, plus a cracked catalytic converter. All of these are causing my car to be loud and burning smell, causing unsafe driving conditions for me and my children. Online states that the control arms are an issue with this vehicle make and model and have been recalled, however my VIN has not been recalled and I want to report this. improperly welded joints can fatigue and break, causing the lower control arm to partially separate from the vehicle. This can lead to a sudden loss of steering control and increase the risk of a crash. I have not gotten in an accident, but was at risk of this happening. My car is being worked on and it will cost me $800 for these repairs for the issues related to the 2018 Chevy traxs. I would like this VIN to be recalled and receive a refund for the work done to my vehicle.

NHTSA complaint #11741821 — an unverified report by a vehicle owner.

Medina, NY

SUSPENSION

Both my control arms are loose and wheel baring is bad, plus a cracked catalytic converter. All of these are causing my car to be loud and burning smell, causing unsafe driving conditions for me and my children. Online states that the control arms are an issue with this vehicle make and model and have been recalled, however my VIN has not been recalled and I want to report this. improperly welded joints can fatigue and break, causing the lower control arm to partially separate from the vehicle. This can lead to a sudden loss of steering control and increase the risk of a crash. I have not gotten in an accident, but was at risk of this happening. My car is being worked on and it will cost me $800 for these repairs for the issues related to the 2018 Chevy traxs. I would like this VIN to be recalled and receive a refund for the work done to my vehicle.

NHTSA complaint #11741821 — an unverified report by a vehicle owner.

Medina, NY

ENGINE

Both my control arms are loose and wheel baring is bad, plus a cracked catalytic converter. All of these are causing my car to be loud and burning smell, causing unsafe driving conditions for me and my children. Online states that the control arms are an issue with this vehicle make and model and have been recalled, however my VIN has not been recalled and I want to report this. improperly welded joints can fatigue and break, causing the lower control arm to partially separate from the vehicle. This can lead to a sudden loss of steering control and increase the risk of a crash. I have not gotten in an accident, but was at risk of this happening. My car is being worked on and it will cost me $800 for these repairs for the issues related to the 2018 Chevy traxs. I would like this VIN to be recalled and receive a refund for the work done to my vehicle.

NHTSA complaint #11741821 — an unverified report by a vehicle owner.

South Euclid, OH

STEERING

Power steering isn’t working

NHTSA complaint #11740794 — an unverified report by a vehicle owner.

Thomas, WV

STEERING

My lower control arm weld has cracked. It was checked shortly after purchase and passed inspection at the Chevy garage in Elkins, WV. Now the weld is cracked on both driver and passenger sides and it making a clunking sound. I do not feel safe to drive this vehicle. This problem should of been fixed when the recall came out, they should of replaced with new parts. My husband Inspected the problem and found the cracks. I took photos to document it. We found the problem on [XXX] but has been clunking for over a month INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11739885 — an unverified report by a vehicle owner.

Thomas, WV

SUSPENSION

My lower control arm weld has cracked. It was checked shortly after purchase and passed inspection at the Chevy garage in Elkins, WV. Now the weld is cracked on both driver and passenger sides and it making a clunking sound. I do not feel safe to drive this vehicle. This problem should of been fixed when the recall came out, they should of replaced with new parts. My husband Inspected the problem and found the cracks. I took photos to document it. We found the problem on [XXX] but has been clunking for over a month INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11739885 — an unverified report by a vehicle owner.

Brunswick, OH

UNKNOWN OR OTHER

My check engine light came on, I took my vehicle to Ken Ganley Chevrolet because that is where I purchased it. They claim they have no record I bought it there and at first refused service. I provided my loan documents that state I purchased it. Tim was in the service department, I brought the car in and he had it looked at. He said the issue is the turbocharger, which is a known issue with this year/make/model that GM knows about. The repair was under warranty, completed and the car returned to me. Less than 2 weeks later the check engine light came on and the diagnostic gave the same error. I took it back to the dealership and I got 3 different answers. One person told me it was an exhaust issue that was causing the turbo to overheat (the car is kicking out excessive amounts of carbon monoxide), the second person told me there was no issue and they weren't sure why the check engine light went off, the third person said it seemed like the exhaust and the overheating was a safety issue and it shouldn't be driven. They ultimately refused the repair and said bring it back if it gets worse. I called GM corporate to report the dealership and ask for an actual repair. They told me to take it to another dealership to be looked at. Multiple other dealerships have refused because the case is open with the original dealership. That Ken Ganley Chevrolet dealer is refusing to acknowledge a repair is needed. The car is continuing to kick out excessive carbon monoxide and smells like burning when driving. The engine chugs and doesn't get up to full speed. I requested goodwill reimbursement for part of the car from GM for failure to service and an unsafe vehicle and they have offered no solution because other dealers won't give a second opinion. The car is not safe to drive and is not being repaired.

NHTSA complaint #11717561 — an unverified report by a vehicle owner.

Brunswick, OH

ENGINE

My check engine light came on, I took my vehicle to Ken Ganley Chevrolet because that is where I purchased it. They claim they have no record I bought it there and at first refused service. I provided my loan documents that state I purchased it. Tim was in the service department, I brought the car in and he had it looked at. He said the issue is the turbocharger, which is a known issue with this year/make/model that GM knows about. The repair was under warranty, completed and the car returned to me. Less than 2 weeks later the check engine light came on and the diagnostic gave the same error. I took it back to the dealership and I got 3 different answers. One person told me it was an exhaust issue that was causing the turbo to overheat (the car is kicking out excessive amounts of carbon monoxide), the second person told me there was no issue and they weren't sure why the check engine light went off, the third person said it seemed like the exhaust and the overheating was a safety issue and it shouldn't be driven. They ultimately refused the repair and said bring it back if it gets worse. I called GM corporate to report the dealership and ask for an actual repair. They told me to take it to another dealership to be looked at. Multiple other dealerships have refused because the case is open with the original dealership. That Ken Ganley Chevrolet dealer is refusing to acknowledge a repair is needed. The car is continuing to kick out excessive carbon monoxide and smells like burning when driving. The engine chugs and doesn't get up to full speed. I requested goodwill reimbursement for part of the car from GM for failure to service and an unsafe vehicle and they have offered no solution because other dealers won't give a second opinion. The car is not safe to drive and is not being repaired.

NHTSA complaint #11717561 — an unverified report by a vehicle owner.

at 135,000 miles Baltimore, MD

SERVICE BRAKES, HYDRAULIC

The contact owns a 2018 Chevrolet Trax. The contact stated that while driving 20 MPH and attempting to slow down, the brake pedal was depressed; however, the vehicle failed to respond. The contact used the parking brake to slow and stop the vehicle. There was no warning light illuminated. The vehicle was driven to the residence. An independent mechanic was contacted to diagnose the vehicle. A dealer was not notified of the issue. The vehicle was not yet diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 135,000.

NHTSA complaint #11717353 — an unverified report by a vehicle owner.

Selden, NY

ENGINE

The oil cooler/oil housing leaks oil on every single one of these vehicles, spanning many years, due to its plastic housing, mounted up against a hot engine. The cost of repair is between $2000-3000 at a dealership.

NHTSA complaint #11716193 — an unverified report by a vehicle owner.

Dubuque, IA

SERVICE BRAKES

Service Brake Assist message appeared on the dash, brakes got soft , vehicle would not stop. Check engine light came on. Dealership reported no codes were reported but the Power Brake Booster Vacuum Sensor & Hose Assembly needs replaced due to a sensor malfunction. Say it is not covered under any safety/service bulletin so we need to pay for it. Other make and models are covered under 17-NA-314, Special Coverage Adjustment N182202780, Product Safety Recall N202300860. All similar issues but none for the 2018 Chevy Trax. Feel this is a huge issue as it is a direct issue with safety. Brakes are a critical part of safety when on the road.

NHTSA complaint #11715830 — an unverified report by a vehicle owner.

at 36,645 miles Woodbridge, VA

ELECTRICAL SYSTEM

The contact owns a 2018 Chevrolet Trax. The contact stated that the infotainment system was intermittently inoperable; however, the infotainment system and the instrument cluster had become inoperable. There was no warning light illuminated. The vehicle was taken to the dealer, where the contact was informed that the repair was not covered under warranty or a recall. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 36,645.

NHTSA complaint #11711524 — an unverified report by a vehicle owner.

at 36,645 miles Woodbridge, VA

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

The contact owns a 2018 Chevrolet Trax. The contact stated that the infotainment system was intermittently inoperable; however, the infotainment system and the instrument cluster had become inoperable. There was no warning light illuminated. The vehicle was taken to the dealer, where the contact was informed that the repair was not covered under warranty or a recall. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 36,645.

NHTSA complaint #11711524 — an unverified report by a vehicle owner.

Porterville, CA

VEHICLE SPEED CONTROL

The vehicle check engine light came on. Engine light is for a repair to the turbo charger. After looking online I noticed some of the 2017 and 2018 Chevy Trax cars are afftected however the VIN for my car is not included. I want to report the problem to see if my car can be checked to see if it's a faulty part.

NHTSA complaint #11672479 — an unverified report by a vehicle owner.

Porterville, CA

UNKNOWN OR OTHER

The vehicle check engine light came on. Engine light is for a repair to the turbo charger. After looking online I noticed some of the 2017 and 2018 Chevy Trax cars are afftected however the VIN for my car is not included. I want to report the problem to see if my car can be checked to see if it's a faulty part.

NHTSA complaint #11672479 — an unverified report by a vehicle owner.

at 143,000 miles Cincinnati, OH Crash 1 injured

SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES

The contact’s parents owned a 2018 Chevrolet Trax. The contact stated that while a parent was driving 30 MPH, the brake pedal was depressed; however, the accelerator pedal was also simultaneously depressed the accelerator pedal. There was no warning light illuminated. The failure caused the contact’s parent to veer off the side of the road, which caused the vehicle to roll over several times before landing on a construction vehicle. The contact stated that all the air bags deployed during the rollover. The contact’s parent suffered several injuries and was taken to a local emergency room. The contact’s parents suffered back, neck, and rib injuries. The contact stated that a Police report was filed; however, the report number was not provided to the contact. The vehicle was towed to an independent mechanic. The vehicle was deemed destroyed. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 143,000.

NHTSA complaint #11669818 — an unverified report by a vehicle owner.

at 143,000 miles Cincinnati, OH Crash 1 injured

VEHICLE SPEED CONTROL

The contact’s parents owned a 2018 Chevrolet Trax. The contact stated that while a parent was driving 30 MPH, the brake pedal was depressed; however, the accelerator pedal was also simultaneously depressed the accelerator pedal. There was no warning light illuminated. The failure caused the contact’s parent to veer off the side of the road, which caused the vehicle to roll over several times before landing on a construction vehicle. The contact stated that all the air bags deployed during the rollover. The contact’s parent suffered several injuries and was taken to a local emergency room. The contact’s parents suffered back, neck, and rib injuries. The contact stated that a Police report was filed; however, the report number was not provided to the contact. The vehicle was towed to an independent mechanic. The vehicle was deemed destroyed. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 143,000.

NHTSA complaint #11669818 — an unverified report by a vehicle owner.

Kamuela, HI

STEERING

I was driving my car to the post office in Waikii Ranch in Kamuela Hawai’i no or around [XXX] When all of a sudden my steering went out and my car could hardly turn without great effort from me and I am [XXX] I noticed a warning light stating my power steering was not working and to drive with caution This was a horrible drive home as I live where there are many turns and hills Once I made it home I contacted a friend to get some power steering fluid to remedy what I thought was the answer to remedy this problem I later found out my vehicle A 2018 Chevrolet Trax VIN #[XXX] does not take power steering fluid as its electronic. I contacted a mechanic to come and check out my car He hooked my car up to his computer and found it was indeed the steering and he would have to research and get back to me as he had never fixed this issue He later got back to me and told me there’s a recall on my Vehicle 2018 Chevrolet trax for this exact issue and the contact the manufacturer. Upon contacting Chevrolet by text on May 14 2025 a woman named Sherral told me there’s was indeed a recall for 2018 Chevy Trax however my vehicle is not included as it has a different vehicle Identification number so not included. Take it to a dealer and have it fixed at my cost. I did exactly that and the dealer, DELUZ Chevrolet in Hilo Hawai’i repair and replaced the FAULTY Steering unit that was DEFECTIVE in there own words. I have all supporting documents and the faulty equipment I COULD HAVE BEEN KILLED DRIVING this vehicle! I live on the side of a mountain with steep grades and many winding turns. This steering problem warning did not state DO NOT DRIVE DUE TO STEERING PROBLEM it stated TO DRIVE WITH CAUTION. I am filing a complaint with you to All Chevrolet Trax 2018 no matter what the vin# is A faulty defective part is STILL going to be faulty and defective no matter where manufactured. Truthfully submitted by [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11666945 — an unverified report by a vehicle owner.

Amarillo, TX

ENGINE

Car smoking under the hood not even a month after getting repairs done to it for the same issue of coolant loss. Replaced engine oil cooler, coolant housing, and turbo. Car started smoking again less than a month later and mechanic baffled at what it may be this time for there is no warning lights illuminated to point to the problem. The vehicle has had its regular maintenance on time.

NHTSA complaint #11655325 — an unverified report by a vehicle owner.

Youngstown, OH

ENGINE

2018 chevy trax turbo messing up loss of power and making noise

NHTSA complaint #11651469 — an unverified report by a vehicle owner.

Lake Station, IN

POWER TRAIN

I had the car diagnosed and this is the issue.

NHTSA complaint #11651332 — an unverified report by a vehicle owner.

Lake Station, IN

VEHICLE SPEED CONTROL

I had the car diagnosed and this is the issue.

NHTSA complaint #11651332 — an unverified report by a vehicle owner.