Owners have filed 134 complaints
about the 2025 Chevrolet Trax with NHTSA between 2024 and 2026.
The largest single group is the electrical system.
Across this model's run it ranks 3 of 11 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 51
Against the median year of the Chevrolet Trax. 50 means typical for this
model; 100 means roughly double.
Severity — 100
30.6% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 100
100% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Automatic Emergency Braking
518.5%
Assist
518.5%
Warnings
518.5%
Body
518.5%
Adaptive Cruise Control
414.8%
Warning
13.7%
Cybersecurity
13.7%
Condensor/Evaporator
13.7%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
18.3%
1,000 – 9,999 miles
758.3%
10,000 – 24,999 miles
433.3%
NHTSA crash tests
The agency crash-tested this model year itself. These are its own
photographs and star ratings.
Frontal crash test
Side barrier crash test
Side pole crash test
Photographs taken by NHTSA during its own New Car Assessment Program crash
tests of this model year. Public domain.
Configuration
Overall
Front
Side
Rollover
2025 Chevrolet Trax Early Release SUV FWD
15.5% risk
2025 CHEVROLET TRAX SUV FWD
—
—
15.5% risk
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Jun 2024peak 12Sep 2026
Recalls on the 2025 Chevrolet Trax
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 202640230,996 units in Canada
Visual System
Issue: On certain vehicles, moisture could enter the rearview camera and could cause the rearview camera image not to display correctly or at all. Note: This recall only affects vehicles equipped with a standard rearview camera. Safety Risk: A rearview camera image that doesn't display correctly could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. Corrective Actions: General Motors will notify owners by mail and advise you to take your vehicle to a dealership to inspect and, if necessary, replace the rearview camera.
Reports where the owner recorded a crash, a fire, an injury or a death.
Batesville, ARCrash2 injured
AIR BAGS
During an accident when impacted in the front of vehicle not a single airbag deployed
NHTSA complaint #11762455 — an unverified report by a vehicle owner.
Port Angeles, WAFire
ENGINE
Saw smoke coming from an under the hood, pulled over opened hood and there were flames all across the top of the engine. Immediately evacuated the vehicle within seconds the vehicle was engulfed in flames and exploded several times. Total loss.
NHTSA complaint #11754170 — an unverified report by a vehicle owner.
Mineral Ridge, OHCrash
SEAT BELTS
Had a bumper to bumper collision that was caused by me, the cars computer sent a report to OnStar and OnStar said that they had airbag deployment alert going off in the car. However, the airbags never deployed.
NHTSA complaint #11736058 — an unverified report by a vehicle owner.
Mineral Ridge, OHCrash
AIR BAGS
Had a bumper to bumper collision that was caused by me, the cars computer sent a report to OnStar and OnStar said that they had airbag deployment alert going off in the car. However, the airbags never deployed.
NHTSA complaint #11736058 — an unverified report by a vehicle owner.
Mineral Ridge, OHCrash
STRUCTURE:BODY
Had a bumper to bumper collision that was caused by me, the cars computer sent a report to OnStar and OnStar said that they had airbag deployment alert going off in the car. However, the airbags never deployed.
NHTSA complaint #11736058 — an unverified report by a vehicle owner.
Omaha, NEFire
UNKNOWN OR OTHER
Parked vehicle fire that happened approximately 8-9 hours after parking it. Neighbors woke me up at 4:30am after hearing a loud boom. When i went outside the whole front end was engulfed in flames. Fire investigators said it started in the engine compartment and moved to the inside of the vehicle. No foul play suspected. There were no warning signs leading up to this. I kept up with all maintenance and had no aftermarket additions. Luckily no one was injured but if i had been inside the vehicle when it happened the electric locks likely wouldn't have worked and I'd have little time to evacuate. The heat damaged a neighbors car. I read that recently there was a lawsuit being filed in Delaware involving my type of vehicle. Im currently dealing with GM and trying to get reimbursed because my vehicle was still under warranty. Total loss. Im trying to preserve vehicle for inspection however it is in my apartment complex parking lot and they would like it removed.
NHTSA complaint #11724644 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Batesville, ARCrash2 injured
AIR BAGS
During an accident when impacted in the front of vehicle not a single airbag deployed
NHTSA complaint #11762455 — an unverified report by a vehicle owner.
at 9,700 milesEvergreen Park, IL
BACK OVER PREVENTION
The contact owns a 2025 Chevrolet Trax. The contact stated that while in reverse(R), the rear-view camera displayed a blank image. The contact discovered through the insurance company that the VIN was included in NHTSA Campaign Number: 26V539000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact made several attempts to speak with the manufacturer but was forced to leave voice messages each time. The vehicle was not repaired. The failure mileage was approximately 9,700.
NHTSA complaint #11762081 — an unverified report by a vehicle owner.
Clarence Center, NY
SUSPENSION
Component that malfunctioned: loose Inner and outer tie rod end following repair preformed at a dealer on 8/20/2026. This component is essential for proper steering and if this would have failed while driving the joint can shear or free from the knuckle as the driver looses control of the steering. additionally, this sudden loss of control would have likely resulted in a serious if not fatal accident. I am an auto technician by trade at a independent repair shop, me and a fellow technician verified the inner and outer tie rod have more than 0.5mm of movement documented by video inspection, we removed the inner tie rod boot and uncovered the inner tie rod was not completely threaded into the rack, we completed threading it but the play is still present. This component was allegedly inspected and repaired on 8/20/26 with the return of clunking noise presenting on 9/3/26. I have not returned to this establishment. No warning lamps are illuminated, the only symptoms are a sharp suspension clunk and noise while turning right. the vehicle was returned to me in an unsafe condition by a known GM dealership. It is unknown to me the exact extent of the service as they did not provide me with any physical records as requested by me.
NHTSA complaint #11762004 — an unverified report by a vehicle owner.
at 20,227 milesHalbur, IA
ENGINE
The contact owned a 2025 Chevrolet Trax. The contact stated that while driving at an undisclosed speed, there was an abnormally loud bang, and the vehicle lost automotive power. Several unknown warning lights were illuminated. The contact was able to pull over to the shoulder of the road, and the vehicle was towed to a local dealer. The engine was replaced under warranty. The failure mileage was approximately 20,227.
NHTSA complaint #11761356 — an unverified report by a vehicle owner.
Alexandria, VA
BACK OVER PREVENTION
The contact owns a 2025 Chevrolet Trax. The contact received a notification of NHTSA Campaign Number: 26V539000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
NHTSA complaint #11760424 — an unverified report by a vehicle owner.
Tulsa, OK
UNKNOWN OR OTHER
Faulty air condenser. Condenser had a hole.
NHTSA complaint #11756122 — an unverified report by a vehicle owner.
Austin, TX
UNKNOWN OR OTHER
The infotainment system CarPlay repeatedly crashes mid-drive. Losing mapping information and attempting to pull them up again while driving is unsafe.
NHTSA complaint #11754819 — an unverified report by a vehicle owner.
Port Angeles, WAFire
ENGINE
Saw smoke coming from an under the hood, pulled over opened hood and there were flames all across the top of the engine. Immediately evacuated the vehicle within seconds the vehicle was engulfed in flames and exploded several times. Total loss.
NHTSA complaint #11754170 — an unverified report by a vehicle owner.
Wilsondale, WV
ELECTRICAL SYSTEM
On my way to work the car overheated causing me to be stranded in the middle of no where without cell service. When it got to the dealership to repaire the car, they stated that it was a cylinder head. The dearship had my car a little over a month for repairs, the dealership did finally give me a loaner for the last week of the repairs but I lost work and a client due to not having transportation. A week after receiving the car back I still had problems with a check engine light coming on occasionally with loss of power and it would go away. I did not trust the car at all.
NHTSA complaint #11749271 — an unverified report by a vehicle owner.
Wilsondale, WV
ENGINE
On my way to work the car overheated causing me to be stranded in the middle of no where without cell service. When it got to the dealership to repaire the car, they stated that it was a cylinder head. The dearship had my car a little over a month for repairs, the dealership did finally give me a loaner for the last week of the repairs but I lost work and a client due to not having transportation. A week after receiving the car back I still had problems with a check engine light coming on occasionally with loss of power and it would go away. I did not trust the car at all.
NHTSA complaint #11749271 — an unverified report by a vehicle owner.
Wilsondale, WV
FUEL/PROPULSION SYSTEM
On my way to work the car overheated causing me to be stranded in the middle of no where without cell service. When it got to the dealership to repaire the car, they stated that it was a cylinder head. The dearship had my car a little over a month for repairs, the dealership did finally give me a loaner for the last week of the repairs but I lost work and a client due to not having transportation. A week after receiving the car back I still had problems with a check engine light coming on occasionally with loss of power and it would go away. I did not trust the car at all.
NHTSA complaint #11749271 — an unverified report by a vehicle owner.
Stillwater, NY
VEHICLE SPEED CONTROL
using adaptive cruise control if a car comes in front of you from the side street etc the car can go from 55 to 30 in seconds and if someone is following too close or not paying attention that car can hit you in the rear . on curvy roads a car coming the other way will almost stop the car quickly annoying the driver behind you
NHTSA complaint #11747882 — an unverified report by a vehicle owner.
Stillwater, NY
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
using adaptive cruise control if a car comes in front of you from the side street etc the car can go from 55 to 30 in seconds and if someone is following too close or not paying attention that car can hit you in the rear . on curvy roads a car coming the other way will almost stop the car quickly annoying the driver behind you
NHTSA complaint #11747882 — an unverified report by a vehicle owner.
Columbia, SC
UNKNOWN OR OTHER
Was traveling to head towards the beach and all of a sudden the whole dash starts glitching then goes out for about 10-25 seconds then cuts back on like the car is powering back on. I thought maybe it had something to do with my daughter touching the radio. Well I continue to travel get down the road about another 45mins and it does it again. So I decide to turn the radio off, turn off the A/C, call the dealership and turn around and go home. Dealership checks the car, states it may have been the radio. But how when the car seem to lag/ lose power for a few seconds. That's a safety issue. Car can cut off and cause catastrophic damages. I only drive 3 miles to my job daily so I don't know if it'll happen again until this weekend when I travel to Florida. I've had Dealership to replace the antenna when I first got the vehicle because radio wasn't working. I constantly hear a clicking sound when the air is on. Dealership states they don't hear it. This model vehicle seems to have a few kinks that need to be check.
NHTSA complaint #11743780 — an unverified report by a vehicle owner.
Columbia, SC
EXTERIOR LIGHTING
Was traveling to head towards the beach and all of a sudden the whole dash starts glitching then goes out for about 10-25 seconds then cuts back on like the car is powering back on. I thought maybe it had something to do with my daughter touching the radio. Well I continue to travel get down the road about another 45mins and it does it again. So I decide to turn the radio off, turn off the A/C, call the dealership and turn around and go home. Dealership checks the car, states it may have been the radio. But how when the car seem to lag/ lose power for a few seconds. That's a safety issue. Car can cut off and cause catastrophic damages. I only drive 3 miles to my job daily so I don't know if it'll happen again until this weekend when I travel to Florida. I've had Dealership to replace the antenna when I first got the vehicle because radio wasn't working. I constantly hear a clicking sound when the air is on. Dealership states they don't hear it. This model vehicle seems to have a few kinks that need to be check.
NHTSA complaint #11743780 — an unverified report by a vehicle owner.
Columbia, SC
ELECTRICAL SYSTEM
Was traveling to head towards the beach and all of a sudden the whole dash starts glitching then goes out for about 10-25 seconds then cuts back on like the car is powering back on. I thought maybe it had something to do with my daughter touching the radio. Well I continue to travel get down the road about another 45mins and it does it again. So I decide to turn the radio off, turn off the A/C, call the dealership and turn around and go home. Dealership checks the car, states it may have been the radio. But how when the car seem to lag/ lose power for a few seconds. That's a safety issue. Car can cut off and cause catastrophic damages. I only drive 3 miles to my job daily so I don't know if it'll happen again until this weekend when I travel to Florida. I've had Dealership to replace the antenna when I first got the vehicle because radio wasn't working. I constantly hear a clicking sound when the air is on. Dealership states they don't hear it. This model vehicle seems to have a few kinks that need to be check.
NHTSA complaint #11743780 — an unverified report by a vehicle owner.
Flatonia, TX
ELECTRICAL SYSTEM
The speedometer/instrument cluster screen went completely black at startup on XXX. I had no ability to see my speed, fuel level, or any dashboard warning lights. I was forced to pull over on a public road and restart the vehicle. This is the second screen to fail on this vehicle — the navigation screen also went black multiple times beginning in February 2026. Capitol Chevrolet dismissed both incidents without performing any diagnostic inspection or repair. Vehicle has approximately 32,950 miles and is under active bumper-to-bumper warranty. VIN: [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11742226 — an unverified report by a vehicle owner.
Hammond, IN
UNKNOWN OR OTHER
The audio system in my 2025 Chevrolet Trax produces persistent distortion and poor sound quality at normal listening levels. I brought the vehicle to an authorized Chevrolet dealer, and they reported that a speaker was replaced, but the issue remains unresolved. The sound quality affects my ability to clearly hear navigation prompts, safety alerts, and phone calls while driving. I am submitting this complaint so the issue can be properly documented and reviewed for potential safety impact
NHTSA complaint #11738842 — an unverified report by a vehicle owner.
Mineral Ridge, OHCrash
SEAT BELTS
Had a bumper to bumper collision that was caused by me, the cars computer sent a report to OnStar and OnStar said that they had airbag deployment alert going off in the car. However, the airbags never deployed.
NHTSA complaint #11736058 — an unverified report by a vehicle owner.
Mineral Ridge, OHCrash
AIR BAGS
Had a bumper to bumper collision that was caused by me, the cars computer sent a report to OnStar and OnStar said that they had airbag deployment alert going off in the car. However, the airbags never deployed.
NHTSA complaint #11736058 — an unverified report by a vehicle owner.
Mineral Ridge, OHCrash
STRUCTURE:BODY
Had a bumper to bumper collision that was caused by me, the cars computer sent a report to OnStar and OnStar said that they had airbag deployment alert going off in the car. However, the airbags never deployed.
NHTSA complaint #11736058 — an unverified report by a vehicle owner.
Nacogdoches, TX
VISIBILITY/WIPER
I have only had the vehicle 1 year and 4 months and I am already having to replace the wiper blades a for a second time. The fact that Chevrolet decided to put a wiper blades arm that no one makes adapters for except Chevrolet and the fact that I can’t just walk into an auto parts store and buy new blades is absolutely infuriating.
NHTSA complaint #11735255 — an unverified report by a vehicle owner.
Charlotte, IA
EXTERIOR LIGHTING
I am driving the vehicle and suddenly the information center and entertainment center will suddenly go black without warning. This will stay black for approximately 10 seconds. Followed by 2 chimes. A series of 4 lights on the drivers side front dash will come on. I believe this is related to the forward collision system(the lights that come on). The entertainment and information center then come back on without any errors or messages. I noticed this issue occurred all spring, summer and fall of and part of winter of 2025. Then it stopped thru mid april 2026 and then started again. The adaptive cruise is also shutting off without warning saying it's temporarily unavalable.
NHTSA complaint #11734496 — an unverified report by a vehicle owner.
Charlotte, IA
ELECTRICAL SYSTEM
I am driving the vehicle and suddenly the information center and entertainment center will suddenly go black without warning. This will stay black for approximately 10 seconds. Followed by 2 chimes. A series of 4 lights on the drivers side front dash will come on. I believe this is related to the forward collision system(the lights that come on). The entertainment and information center then come back on without any errors or messages. I noticed this issue occurred all spring, summer and fall of and part of winter of 2025. Then it stopped thru mid april 2026 and then started again. The adaptive cruise is also shutting off without warning saying it's temporarily unavalable.
NHTSA complaint #11734496 — an unverified report by a vehicle owner.
Charlotte, IA
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
I am driving the vehicle and suddenly the information center and entertainment center will suddenly go black without warning. This will stay black for approximately 10 seconds. Followed by 2 chimes. A series of 4 lights on the drivers side front dash will come on. I believe this is related to the forward collision system(the lights that come on). The entertainment and information center then come back on without any errors or messages. I noticed this issue occurred all spring, summer and fall of and part of winter of 2025. Then it stopped thru mid april 2026 and then started again. The adaptive cruise is also shutting off without warning saying it's temporarily unavalable.
NHTSA complaint #11734496 — an unverified report by a vehicle owner.
