FaultScore

FaultScore report

2024 Chevrolet Trax problems

Owners have filed 230 complaints about the 2024 Chevrolet Trax with NHTSA between 2023 and 2026. The largest single group is the electrical system. Across this model's run it ranks 1 of 11 worst.

F

FaultScore 83/100

Higher is worse. Measured against the other years of the Chevrolet Trax.

How this is worked out

The numbers

230

Complaints

10

Crashes reported

11

Fires reported

8

Injuries reported

14,200 mi

Median mileage at failure

Half of reported failures happened before this

81%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

NHTSA overall crash rating

From the agency's own crash tests

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 87 vs 50 Severity 65 vs 50 Early failure 100 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 87
Against the median year of the Chevrolet Trax. 50 means typical for this model; 100 means roughly double.
Severity — 65
12.6% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 100
81% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2024 compares with every other Chevrolet Trax

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2024 Chevrolet Trax

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

0 crashes, 2 fires · median 13,795 mi

Engine & Cooling 52 22.6%

1 crashes, 5 fires · median 24,500 mi

0 crashes, 2 fires

Lights 17 7.4%

2 crashes, 0 fires · median 1,000 mi

Median failure at 10,000 miles

Brakes 12 5.2%

1 crashes, 0 fires · median 20,000 mi

0 crashes, 1 fires · median 1,239 mi

Fuel & Propulsion 5 2.2%

Median failure at 40,000 miles

Airbags 5 2.2%

5 crashes, 0 fires · median 22,263 mi

Acceleration & Cruise Control 3 1.3%

0 crashes, 1 fires · median 20,000 mi

Steering 3 1.3%

Median failure at 15,000 miles

Seat Belts 2 0.9%

1 crashes, 0 fires

Body & Structure 2 0.9%

Median failure at 3,600 miles

Equipment & Accessories 1 0.4%
Seats 1 0.4%
Tires 1 0.4%
Suspension 1 0.4%

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 8 16.7%
1,000 – 9,999 miles 11 22.9%
10,000 – 24,999 miles 12 25.0%
25,000 – 49,999 miles 14 29.2%
50,000 – 74,999 miles 2 4.2%
75,000 – 99,999 miles 1 2.1%

NHTSA crash tests

The agency crash-tested this model year itself. These are its own photographs and star ratings.

Frontal crash test of a 2024 Chevrolet Trax SUV FWD

Frontal crash test

Side barrier crash test of a 2024 Chevrolet Trax SUV FWD

Side barrier crash test

Side pole crash test of a 2024 Chevrolet Trax SUV FWD

Side pole crash test

Photographs taken by NHTSA during its own New Car Assessment Program crash tests of this model year. Public domain.
Configuration Overall Front Side Rollover
2024 Chevrolet Trax SUV FWD
15.5% risk

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

May 2023 peak 20 Aug 2026

Recalls on the 2024 Chevrolet Trax

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

United States — NHTSA

23V744000

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

General Motors, LLC (GM) is recalling certain 2024 Buick Encore GX, Envista, and Chevrolet Trax vehicles. The software in the Virtual Cockpit Unit Module (VCU) may cause the instrument panel display to intermittently go blank at vehicle startup or while driving.

Risk: A blank instrument panel will not show critical information, such as vehicle speed and warning lights, increasing the risk of a crash.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2023599 4,412 units in Canada

Lights And Instruments

Issue: On certain vehicles, a software problem could cause the instrument panel to display a black screen. If this happens, it could create a distraction for the driver, and warnings, tell-tales and gauges would not display. Safety Risk: A driver that is distracted and/or warnings, tell-tales, and gauges that don't display could increase the risk of a crash. Corrective Actions: General Motors will notify owners by mail and advise you to take your vehicle to a dealership to update the software for the virtual cockpit unit module.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

at 11,000 miles Lorain, OH Crash 1 injured

AIR BAGS

The contact owns a 2024 Chevrolet Trax. The contact stated that while driving approximately 25-35 MPH, the front center of the vehicle crashed into the center rear end of another vehicle; however, the air bags failed to deploy. The contact was distracted by an ambulance approaching and did not notice that the vehicle in front had braked. No warning lights were illuminated. A police report was filed. The contact sustained a fractured rib, struck her head on the steering wheel, had a nose bleed, laceration to the lips, and bruised cheeks. The contact previously had rib surgery, which the doctors were concerned about due to the impact. Medical attention was needed. The contact researched and was made aware of an undisclosed recall; however, the VIN was not under recall. The vehicle was towed to a tow yard to be diagnosed; however, the vehicle was not yet diagnosed. The mechanic stated that the vehicle might be a total loss, but the insurance company had not yet declared the vehicle a total loss. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 11,000.

NHTSA complaint #11750423 — an unverified report by a vehicle owner.

Madison, WI Crash 6 injured

LANE DEPARTURE: ASSIST

On XXX, [XXX] was applying her brakes to prepare to turn left into the fire station. Her vehicle suddenly steered to the left causing her vehicle to enter oncoming traffic. This action caused the Chevrolet Trax to collide head on with a passing vehicle. The collision resulted in 2 totaled vehicles and multiple injuries in both vehicles. It has since been brought to our attention that there is a potential class action lawsuit for similar incidents. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11742910 — an unverified report by a vehicle owner.

Houlton, ME Fire

ENGINE

Traveling up I-XXX in [XXX] with my [XXX] daughter, heard a loud bang, pulled over to the side of the road and vehicle caught on fire. Connecting rod broke and blew out the side of the engine block. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11735690 — an unverified report by a vehicle owner.

Bridgeview, IL Crash

ENGINE

I was driving on the highway going around a ramp when I went to press on the brakes to slow down the pedal just went to the floor and the car would not slow down, causing me to go off the road. My insurance company did an inspection and said the accident was caused by engine failure and won’t cover damage. GM did inspection said it wasn’t their fault but won’t release their inspection report

NHTSA complaint #11725606 — an unverified report by a vehicle owner.

Bridgeview, IL Crash

SERVICE BRAKES

I was driving on the highway going around a ramp when I went to press on the brakes to slow down the pedal just went to the floor and the car would not slow down, causing me to go off the road. My insurance company did an inspection and said the accident was caused by engine failure and won’t cover damage. GM did inspection said it wasn’t their fault but won’t release their inspection report

NHTSA complaint #11725606 — an unverified report by a vehicle owner.

Salem, NH Fire

POWER TRAIN

I was driving down the highway going with the flow of traffic and my car caught fire. I was told by the mechanic that “the turbo line combusted and put a hole in the engine” I’ve also been told “oil got on the turbo belt and caught fire” I’ve also been told “the software recall actually had nothing to do with the software and it was an issue with turbos and something was mechanically wrong with this car. I was in the car with my 9 month old daughter. In the middle lane in the highway. The car instantly stopped accelerating leaving us going very slow compared to others. We could’ve been killed! I had to figure out how to get over and then get my daughter out of the car safely and wait on the side of the highway with a baby for fire and police to come put the fire out. When I was driving it sounded like pressure popped under the car and then I could almost hear pieces flying out. And then the dash lights came on telling me to turn the engine off. It was extremely unsafe and now I’m afraid to even drive with my baby in any car.

NHTSA complaint #11725012 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

Galliano, LA

ELECTRICAL SYSTEM

Total blackout. Lost all electronics, engine shut off and power steering gone while driving

NHTSA complaint #11758763 — an unverified report by a vehicle owner.

Carson City, NV

ENGINE

My 2024 Chevrolet Trax is currently operating with a suspected internal engine defect tied to active Safety Recall A242435780. On 7/27/2026, Michael Hohl Chevrolet performed the software patch for this recall. However, severe internal engine noise remains. On my official repair order, the Shop Foreman test-drove the vehicle and explicitly documented: 'suspects could be something internal will need further diagnostics. Despite this documented internal engine concern tied to a federal safety recall, GM Corporate (Case #[XXX] (tel:[XXX])) and the dealership refuse to cover the diagnostic engine teardown. GM Customer Assistance formally told me to stop driving if the noise worsens, shifting the safety liability to me while refusing to remedy the defect. A sudden internal engine failure while driving will result in an immediate loss of motive power, power steering, and braking assistance, creating a severe crash hazard. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11758819 — an unverified report by a vehicle owner.

Altoona, PA

ELECTRICAL SYSTEM

The instrument cluster and center console display intermittently appears to lose power, although in at least one incidence, the back-up camera display still worked while in reverse. Without instruments it is impossible to determine speed which can be hazardous. The vehicle is scheduled to be looked over by the dealer on 8/21/26. To my knowledge, there have not been any symptoms or warning signs prior to any of the incidents where a power loss occurred.

NHTSA complaint #11758165 — an unverified report by a vehicle owner.

Gleason, TN

ELECTRICAL SYSTEM

Headlight Issue While driving at night on a dark country road the headlights all of a sudden reduced visibility to about 5 feet and had a blacked out dead spot (like a dark shelf). We had to drive roughly 25 miles with this limited visibility which was extremely dangerous and nerve racking. The visibility range improved the next day but the dead spot (shelf) is still visible and visibility is still poor and limited to about 100 feet. This still makes night driving very difficult and dangerous. I contacted dealership regarding issue and all they did was raised the headlights 3 inches. This only raised the dead spot up a little bit but is still visible. I notified them a second time and no action was taken because there was no recall for this issue on vehicle.In 2022 models there was a recall for the exact same issue.

NHTSA complaint #11755631 — an unverified report by a vehicle owner.

Oak Lawn, IL

FUEL/PROPULSION SYSTEM

The check engine light illuminated on my 2024 Chevrolet Trax at 36,883 miles. An authorized Chevrolet dealer, Advantage Chevrolet of Bridgeview in Bridgeview, Illinois, diagnosed a failed evaporative emission canister purge pump and replaced it on August 6, 2026. I paid $729.46 out of pocket. I am filing this complaint because General Motors has already identified this exact part as defective and extended warranty coverage for it — but not for my model year. The part installed in my vehicle, shown on my invoice, is GM part number 25207556. That part number is listed by name in the Parts Information table of GM Special Coverage bulletin N242484740, which identifies four interchangeable evaporative emissions canister purge pumps: 12741165, 12741163, 25207556, and 12726033. That bulletin extends coverage on this component to 15 years or 150,000 miles for the 2022 Chevrolet Trax, 2022 Silverado 1500, 2022-2023 Blazer, and multiple Buick, Cadillac, and GMC models. A prior program covered 2020-2021 vehicles. My 2024 Trax failed with the same part number GM covers for fifteen years on the 2022 Trax. The failure occurred at 36,883 miles — five days after my 3-year bumper-to-bumper warranty expired on August 1, 2026, based on an in-service date of August 1, 2023. The failure illuminates the malfunction indicator lamp, which masks any other diagnostic trouble code that may set behind it, increases evaporative hydrocarbon emissions, and causes automatic failure of Illinois OBD-based emissions inspection. GM has now issued purge pump coverage extensions twice, for 2020-2021 and again for 2022-2023 vehicles. The same component is failing on 2024 vehicles at comparable mileage. I believe the defect extends to the 2024 and later model years and that coverage should be extended accordingly.

NHTSA complaint #11755544 — an unverified report by a vehicle owner.

Indianapolis, IN

SUSPENSION

At 38,000 miles the right sway bar stabilizer linker failed and required replacement. This was inspected by a manufacturer associated dealer mechanic. No other symptoms or warning lamps prior to the failure.

NHTSA complaint #11754906 — an unverified report by a vehicle owner.

Carmel Valley, CA

SERVICE BRAKES

I was at a complete stop with my foot all the way down on my brake, sitting in traffic, and my car started rolling forward against my will. I pressed down on my brake again and the car did not stop. I almost rolled into the car in front of me. The forward collision warning did not sound. I put my car in park and it still did not stop. I then put it into reverse to avoid rolling into the car in front of me. The car stopped. I put it back in drive, and the car jolted forward and the brakes continued to work. I have since taken it in and the master cylinder was failing. My brakes were only working sometimes. I am incredibly lucky that this happened when my car was stopped and not at a high speed, on the freeway, or in an area where I could have accidentally hit a pedestrian. At the time of the incident, no lights have every been/were lit up on the dash alerting me to an issue or failure with the car. The problem was confirmed and reproduced at the dealership. The master cylinder has been replaced and the brake system update has been completed. I want to reiterate how incredibly ridiculous and dangerous this could have been. It is unacceptable that this is not a formal recall as I have been notified that there is general knowledge of this problem. I have 2 small children that were in the car with me and this could have ended very differently had the conditions been different.

NHTSA complaint #11754720 — an unverified report by a vehicle owner.

Carmel Valley, CA

FORWARD COLLISION AVOIDANCE: WARNINGS

I was at a complete stop with my foot all the way down on my brake, sitting in traffic, and my car started rolling forward against my will. I pressed down on my brake again and the car did not stop. I almost rolled into the car in front of me. The forward collision warning did not sound. I put my car in park and it still did not stop. I then put it into reverse to avoid rolling into the car in front of me. The car stopped. I put it back in drive, and the car jolted forward and the brakes continued to work. I have since taken it in and the master cylinder was failing. My brakes were only working sometimes. I am incredibly lucky that this happened when my car was stopped and not at a high speed, on the freeway, or in an area where I could have accidentally hit a pedestrian. At the time of the incident, no lights have every been/were lit up on the dash alerting me to an issue or failure with the car. The problem was confirmed and reproduced at the dealership. The master cylinder has been replaced and the brake system update has been completed. I want to reiterate how incredibly ridiculous and dangerous this could have been. It is unacceptable that this is not a formal recall as I have been notified that there is general knowledge of this problem. I have 2 small children that were in the car with me and this could have ended very differently had the conditions been different.

NHTSA complaint #11754720 — an unverified report by a vehicle owner.

Bartlett, TN

POWER TRAIN

catastrophic internal failure (e.g., connecting rod issue punching the block),

NHTSA complaint #11750734 — an unverified report by a vehicle owner.

Big Clifty, KY

ENGINE

We were driving on the highway when the Trax suddenly made a popping sound, all the electric went off, and then the engine cut off. We lost control of steering for a bit, we're able to get to the side of the road. We had the car towed to the local Chevrolet dealer for diagnostics. The service manager informed me the engine is unrepairable due to a hole in the engine block, likely where the engine threw a rod. In order to get the engine replaced we have to have it towed to a second dealership, which we are in the process of doing now. I just purchased this vehicle 3 weeks ago without knowing this issue was a possibility

NHTSA complaint #11750739 — an unverified report by a vehicle owner.

at 11,000 miles Lorain, OH Crash 1 injured

AIR BAGS

The contact owns a 2024 Chevrolet Trax. The contact stated that while driving approximately 25-35 MPH, the front center of the vehicle crashed into the center rear end of another vehicle; however, the air bags failed to deploy. The contact was distracted by an ambulance approaching and did not notice that the vehicle in front had braked. No warning lights were illuminated. A police report was filed. The contact sustained a fractured rib, struck her head on the steering wheel, had a nose bleed, laceration to the lips, and bruised cheeks. The contact previously had rib surgery, which the doctors were concerned about due to the impact. Medical attention was needed. The contact researched and was made aware of an undisclosed recall; however, the VIN was not under recall. The vehicle was towed to a tow yard to be diagnosed; however, the vehicle was not yet diagnosed. The mechanic stated that the vehicle might be a total loss, but the insurance company had not yet declared the vehicle a total loss. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 11,000.

NHTSA complaint #11750423 — an unverified report by a vehicle owner.

at 29,000 miles Morganville, NJ

STEERING

The contact owns a 2024 Chevrolet Trax. The contact stated that while driving approximately 35 - 50 MPH, the message that an update was needed was displayed. The contact selected to complete the update later; however, the computer system continued to perform the update, causing all indicators, screens, and displays to black out. The contact was able to drive to the residence. The following morning, the systems operated correctly, and the update had completed. While attempting to turn off the vehicle, the radio failed to turn off at the same time. The contact had to first turn off the radio manually. While driving approximately 40 MPH, the message “Power Steering Fluid Low - Drive with Care” was displayed. The contact was able to make it to a stoplight after idling and then attempting to make a left turn, but the vehicle failed to exceed 6 MPH. The contact drove to Auto Zone. A certified mechanic confirmed that the power steering fluid was low. The certified mechanic diagnosed the vehicle, and the check engine warning light was displayed. The contact confirmed that the warning light was illuminated; however, when the mechanic inspected the vehicle, the warning light was no longer illuminated. The vehicle was not repaired. The dealer was informed of the issue and was unable to provide a cause for the failure. The manufacturer was not informed of the failure. The failure mileage was approximately 29,000.

NHTSA complaint #11749936 — an unverified report by a vehicle owner.

at 29,000 miles Morganville, NJ

ELECTRICAL SYSTEM

The contact owns a 2024 Chevrolet Trax. The contact stated that while driving approximately 35 - 50 MPH, the message that an update was needed was displayed. The contact selected to complete the update later; however, the computer system continued to perform the update, causing all indicators, screens, and displays to black out. The contact was able to drive to the residence. The following morning, the systems operated correctly, and the update had completed. While attempting to turn off the vehicle, the radio failed to turn off at the same time. The contact had to first turn off the radio manually. While driving approximately 40 MPH, the message “Power Steering Fluid Low - Drive with Care” was displayed. The contact was able to make it to a stoplight after idling and then attempting to make a left turn, but the vehicle failed to exceed 6 MPH. The contact drove to Auto Zone. A certified mechanic confirmed that the power steering fluid was low. The certified mechanic diagnosed the vehicle, and the check engine warning light was displayed. The contact confirmed that the warning light was illuminated; however, when the mechanic inspected the vehicle, the warning light was no longer illuminated. The vehicle was not repaired. The dealer was informed of the issue and was unable to provide a cause for the failure. The manufacturer was not informed of the failure. The failure mileage was approximately 29,000.

NHTSA complaint #11749936 — an unverified report by a vehicle owner.

at 29,000 miles Morganville, NJ

ENGINE AND ENGINE COOLING

The contact owns a 2024 Chevrolet Trax. The contact stated that while driving approximately 35 - 50 MPH, the message that an update was needed was displayed. The contact selected to complete the update later; however, the computer system continued to perform the update, causing all indicators, screens, and displays to black out. The contact was able to drive to the residence. The following morning, the systems operated correctly, and the update had completed. While attempting to turn off the vehicle, the radio failed to turn off at the same time. The contact had to first turn off the radio manually. While driving approximately 40 MPH, the message “Power Steering Fluid Low - Drive with Care” was displayed. The contact was able to make it to a stoplight after idling and then attempting to make a left turn, but the vehicle failed to exceed 6 MPH. The contact drove to Auto Zone. A certified mechanic confirmed that the power steering fluid was low. The certified mechanic diagnosed the vehicle, and the check engine warning light was displayed. The contact confirmed that the warning light was illuminated; however, when the mechanic inspected the vehicle, the warning light was no longer illuminated. The vehicle was not repaired. The dealer was informed of the issue and was unable to provide a cause for the failure. The manufacturer was not informed of the failure. The failure mileage was approximately 29,000.

NHTSA complaint #11749936 — an unverified report by a vehicle owner.

Atlanta, GA

ELECTRICAL SYSTEM

The display system on serval occasions has been blinking on and off. I can not touch the entertainment display system and the speedometer display also malfunctions not displaying correct speed and malfunctioning the blinker light, back up camera, etc. I have videos of occurrences which I can not upload. This has happened in multiple occasions. The dates of occupancies are 6/7/26,6/17/26,7/7/26, and 7/8/26. The display even flickers when the car is turned off.

NHTSA complaint #11748975 — an unverified report by a vehicle owner.

Rio Rancho, NM

ELECTRICAL SYSTEM

I have a 2024 Chevy Trax Activ that was originally purchased in British Columbia, CA and subsequently purchased through a private dealer in New Mexico. It has just gone over the 36,000 mile warranty. The infotainment system including the speedometer will occasionally flicker and go black. Additionally the metric to US conversion of mileage will revert back to metric once the vehicle is shut off and restarted. This happens intermittently. There are also USB and Bluetooth connection issues. The vehicle does not show up under any bulletins or recalls as the origin was initially purchased in Canada. This problem has been reported to GM and Chevy customer service. How do I add this to the recall and NHTSA bulletin so I can get this repaired?

NHTSA complaint #11747222 — an unverified report by a vehicle owner.

Westfield, MA

ELECTRICAL SYSTEM

Carplay turning off during heavy travel (getting lost), going 5 minutes down the road, anytime. but phone is still connected so gps will not work properly. Screen Glitches. Heavy/thick random speaker bass noise while on phone calls and even no music. Phone trying to connect to previous forgotten phones while driving.

NHTSA complaint #11746438 — an unverified report by a vehicle owner.

at 20,000 miles Indianapolis, IN

ELECTRICAL SYSTEM

The contact owns a 2024 Chevrolet Trax. The contact stated that while at a complete stop at the stop light, the instrument panel and the infotainment screen went blank momentarily. The vehicle was taken to the dealer, where the codes were reset. The contact stated that while driving approximately 35-40 MPH on two occasions, the instrument panel and the infotainment screen turned blank, and the vehicle failed to accelerate as intended. The contact stated that the failure lasted for few seconds. The contact related the failure to NHTSA Campaign Number: 23V744000 (ELECTRICAL SYSTEM). The dealer was notified of the failure and informed the contact that the VIN was not included in the recall. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and advised the dealer of the issue. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 20,000.

NHTSA complaint #11745572 — an unverified report by a vehicle owner.

Gainesville, TX

ELECTRICAL SYSTEM

our vehicle is doing the same identical thing as other 2024 Trax that are under a recall. The dealer is wanting to charge a diagnostic fee to even look at it. This is crazy when other 2024 Trax are under the recall and get it fixed for free. INSTRUMENT PANEL BLACKOUT RECALL The issue is the Virtual Cockpit Unit intermittently goes black.

NHTSA complaint #11742941 — an unverified report by a vehicle owner.

Madison, WI Crash 6 injured

LANE DEPARTURE: ASSIST

On XXX, [XXX] was applying her brakes to prepare to turn left into the fire station. Her vehicle suddenly steered to the left causing her vehicle to enter oncoming traffic. This action caused the Chevrolet Trax to collide head on with a passing vehicle. The collision resulted in 2 totaled vehicles and multiple injuries in both vehicles. It has since been brought to our attention that there is a potential class action lawsuit for similar incidents. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11742910 — an unverified report by a vehicle owner.

at 41,000 miles Jeannette, PA

ENGINE AND ENGINE COOLING

The contact owns a 2024 Chevrolet Trax. The contact stated that while driving at 70 MPH with cruise control engaged. The low-pressure oil light illuminated. The driver was able to pull over. The vehicle was taken to the local dealer, who determined that it was 4 quarts low and replenished it. An oil compensation test was performed. The dealer found no issue. While driving, there was an abnormal banging sound. The "Pull over and turn off the engine" message was displayed. The driver noticed that there was smoke emerging from the engine. There was oil leaking from the vehicle. The vehicle was towed to the local dealer, where it was diagnosed as having a blown engine. A hole was located in the block due to low oil. The vehicle was not repaired due to the parts being backordered. The manufacturer was not contacted. The approximate failure mileage was 41,000.

NHTSA complaint #11737511 — an unverified report by a vehicle owner.

Houlton, ME Fire

ENGINE

Traveling up I-XXX in [XXX] with my [XXX] daughter, heard a loud bang, pulled over to the side of the road and vehicle caught on fire. Connecting rod broke and blew out the side of the engine block. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11735690 — an unverified report by a vehicle owner.

Bound Brook, NJ

ELECTRICAL SYSTEM

I am submitting this complaint to report serious, recurring, and potentially dangerous safety defects involving my 2024 Chevrolet Trax. Timeline of Safety-Related Mechanical Failures: March 12, 2026 – First Highway Safety Incident While driving to work on [XXX] [XXX] ight activated, and the vehicle began to hesitate during highway operation. This occurred during my daily commute at highway speeds, creating an unsafe driving condition and serious concern for vehicle reliability and safety. [XXX] is extremely [XXX] ring this incident, I was afraid for my life due to the vehicle’s behavior in heavy traffic. I depend on this highway daily for work, and my family depends on my safe return home. My wife, daughter, son, and parents deserve peace of mind knowing I operate a safe vehicle. March 15, 2026 – Diagnostic Codes- P0521 – Engine Oil Pressure Sensor/Switch Range or Performance- P06DE – Engine Oil Pressure Control Circuit Stuck On Concerns include oil pressure, lubrication issues, and potential engine damage. April 27, 2026 – Second Highway Incident While driving on Route 78 after work, the vehicle experienced another failure:- Severe shaking- Check engine light- Unsafe operation Code:- P0300 – Random/Multiple Cylinder Misfire Detected GM Case Numbers:- XXX- XXX Manufacturer and Dealership Awareness: General Motors and the dealership are fully aware of these repeated issues. Vehicle is currently at: [XXX] Ongoing Safety Concerns:- Engine misfires- Highway hesitation- Severe shaking- Oil pressure faults - Possible engine failure- Risk of power loss while driving I am still making monthly payments on this vehicle despite these ongoing failures. Personal Impact: I depend on this vehicle for work and family safety. These repeated failures have caused fear, financial burden, and stress. I was also forced to rent a vehicle due to delays in loaner availability. VIN: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATIO [XXX] S.C. 552(B)(6) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOI

NHTSA complaint #11735005 — an unverified report by a vehicle owner.

Bound Brook, NJ

ENGINE

I am submitting this complaint to report serious, recurring, and potentially dangerous safety defects involving my 2024 Chevrolet Trax. Timeline of Safety-Related Mechanical Failures: March 12, 2026 – First Highway Safety Incident While driving to work on [XXX] [XXX] ight activated, and the vehicle began to hesitate during highway operation. This occurred during my daily commute at highway speeds, creating an unsafe driving condition and serious concern for vehicle reliability and safety. [XXX] is extremely [XXX] ring this incident, I was afraid for my life due to the vehicle’s behavior in heavy traffic. I depend on this highway daily for work, and my family depends on my safe return home. My wife, daughter, son, and parents deserve peace of mind knowing I operate a safe vehicle. March 15, 2026 – Diagnostic Codes- P0521 – Engine Oil Pressure Sensor/Switch Range or Performance- P06DE – Engine Oil Pressure Control Circuit Stuck On Concerns include oil pressure, lubrication issues, and potential engine damage. April 27, 2026 – Second Highway Incident While driving on Route 78 after work, the vehicle experienced another failure:- Severe shaking- Check engine light- Unsafe operation Code:- P0300 – Random/Multiple Cylinder Misfire Detected GM Case Numbers:- XXX- XXX Manufacturer and Dealership Awareness: General Motors and the dealership are fully aware of these repeated issues. Vehicle is currently at: [XXX] Ongoing Safety Concerns:- Engine misfires- Highway hesitation- Severe shaking- Oil pressure faults - Possible engine failure- Risk of power loss while driving I am still making monthly payments on this vehicle despite these ongoing failures. Personal Impact: I depend on this vehicle for work and family safety. These repeated failures have caused fear, financial burden, and stress. I was also forced to rent a vehicle due to delays in loaner availability. VIN: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATIO [XXX] S.C. 552(B)(6) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOI

NHTSA complaint #11735005 — an unverified report by a vehicle owner.

Bound Brook, NJ

FUEL/PROPULSION SYSTEM

I am submitting this complaint to report serious, recurring, and potentially dangerous safety defects involving my 2024 Chevrolet Trax. Timeline of Safety-Related Mechanical Failures: March 12, 2026 – First Highway Safety Incident While driving to work on [XXX] [XXX] ight activated, and the vehicle began to hesitate during highway operation. This occurred during my daily commute at highway speeds, creating an unsafe driving condition and serious concern for vehicle reliability and safety. [XXX] is extremely [XXX] ring this incident, I was afraid for my life due to the vehicle’s behavior in heavy traffic. I depend on this highway daily for work, and my family depends on my safe return home. My wife, daughter, son, and parents deserve peace of mind knowing I operate a safe vehicle. March 15, 2026 – Diagnostic Codes- P0521 – Engine Oil Pressure Sensor/Switch Range or Performance- P06DE – Engine Oil Pressure Control Circuit Stuck On Concerns include oil pressure, lubrication issues, and potential engine damage. April 27, 2026 – Second Highway Incident While driving on Route 78 after work, the vehicle experienced another failure:- Severe shaking- Check engine light- Unsafe operation Code:- P0300 – Random/Multiple Cylinder Misfire Detected GM Case Numbers:- XXX- XXX Manufacturer and Dealership Awareness: General Motors and the dealership are fully aware of these repeated issues. Vehicle is currently at: [XXX] Ongoing Safety Concerns:- Engine misfires- Highway hesitation- Severe shaking- Oil pressure faults - Possible engine failure- Risk of power loss while driving I am still making monthly payments on this vehicle despite these ongoing failures. Personal Impact: I depend on this vehicle for work and family safety. These repeated failures have caused fear, financial burden, and stress. I was also forced to rent a vehicle due to delays in loaner availability. VIN: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATIO [XXX] S.C. 552(B)(6) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOI

NHTSA complaint #11735005 — an unverified report by a vehicle owner.