428 of the
2,964 complaints filed about the Chevrolet Volt
are about the transmission —
14% of everything owners reported.
The worst model year for it is 2017.
428
Complaints
14%
Share of all complaints
3
Crashes
0
Fires
Transmission & Drivetrain complaints by model year
What component or system failed? When the BCEM failed on my car, it led directly to the transmission failing as well as the PIM. I was driving normally then had a completely inoperable car with no warning. I was told to pay over $17k for repairs by the dealership because there is no recall on the transmission, but I see proof that this is a common issue among Volt users. There needs to be a recall and repair to keep the road safe. How was your safety or the safety of others put at risk? I was driving on a busy road to school when my car fully locked up, jerked like crazy, and became inoperable. If I had been somewhere like a freeway instead of in front of a school, I likely would have become badly injured when the wheels stopped even turning. The tow truck even had to use wood under my wheels to get it onto the tow truck. Has the problem been reproduced or confirmed by a dealer or independent service center? I took it to the dealership and worked only with them. They replaced the BCEM without charge but have left me with an inoperable vehicle because I am unwilling to pay twice the cost of the car to repair it. Has the vehicle or component been inspected by the manufacturer? Dealership. But also, as mentioned, this is clearly common and needs to be recalled. A 2018 car with 117k miles of gentle driving on a well maintained vehicle shouldn't be failing, and there shouldn't be so many Volts being sold for parts because their transmission failed. This is clearly a dangerous issue related to production and should have a recall. Were there any symptoms of the problem prior to the failure, and when did they first appear? I bought the car with just under 16k miles in 2021 and within 3 months I had symptoms, but the dealership couldn't figure them out, as they happened intermittently and only in heat, and the dealership always sent me away without repairs. The failure itself happened at 62°, but was foreshadowed by lesser versions of its demise.
NHTSA complaint #11755386 — an unverified report by a vehicle owner.
Received "reduced propulsion" message, with no engine detected. Car slowed to a near stop while driving on the Interstate highway. Very dangerous to have that suddenly happen. Message popped up randomly with no prior warning.
NHTSA complaint #11745522 — an unverified report by a vehicle owner.
Message on dash "Service High Voltage charging system" . Code cleared by inexperienced mechanic. Stalled on the side of the road with "Engine not available" , "Low propulsion" . My local Chevy dealership confirmed a high volt battery leak its now at risk for catching on fire
NHTSA complaint #11742075 — an unverified report by a vehicle owner.
I was driving my 2018 Chevy Volt at about 30 mph on EV mode. The battery was at 50%, the car was performing normally. Then the battery jumped to 100%, the check engine light came on, and the vehicle lost power. I was in rush hour traffic and unable to get the vehicle to go faster than 5-10 mph. I switched to "normal" mode to engage the gasoline engine, hoping this would help but it did not. The gas engine RPM fluctuated wildly and did not restore the ability to accelerate the vehicle. I was still unable to go faster than 5-10 mph. I was a few blocks from home and managed to get home safely. The engine code was P1E00. I put the vehicle on the charger and it seemed fine the next day. This exact situation I ran into - reduced engine power - is addressed in Special Coverage N232432680, which includes this vehicles VIN. I took the car to the GM dealer today and they are telling me that the car is fine, they can find no problems. I mentioned that this issue is covered under Special Coverage N232432680, and was told that unless they can reproduce the issue in the shop, that they cannot apply Special Coverage N232432680.
NHTSA complaint #11735155 — an unverified report by a vehicle owner.
The vehicle (2018 Chevrolet Volt) is experiencing an intermittent failure of the Battery Energy Control Module (BECM). Diagnostic trouble code P1E5B was stored in the system. This is a well-documented defect in this vehicle population that frequently results in a sudden, unexpected loss of propulsion power while driving ("Propulsion Power Reduced" mode), posing a significant safety risk in high-speed traffic. Although a Chevrolet dealership confirmed the presence of the stored fault code, they refused to perform the repair under the extended warranty (Special Coverage N23243268) because the Check Engine Light was not actively illuminated at the exact time of inspection. The manufacturer requires the vehicle to be operated until the fault recurs, exposing the driver and others to the danger of stalling on highways or at busy intersections. The failed component remains in the vehicle and is available for inspection.
NHTSA complaint #11734473 — an unverified report by a vehicle owner.
I have a 2016 Chevy volt. It had to be towed to a Chevy dealership because it will not drive. The BECM module has failed, as is apparently the case with so many volt owners. GM, as a result of lawsuits about this car, extended the warrantee to fix the issue, but my vin number is not included in the case. The gar is a brick, and there is no way to fix it now. GM doen't even replace these batteries any more, and most often just buys back the bad vehicles. I still owe 9k on this car and it is useless now. I need help. These are the codes is is throwing. B101D P1EOO P1EAC POAFA B3111 U3001 U2401 U2603 U2604 U2605 U2606 U2617 U2618 U2619 U2620 U2621 U2622 U2623 U2624 P1FD1 P1FD2 P1FD3 P1FD4
NHTSA complaint #11725794 — an unverified report by a vehicle owner.
Failure of Battery Energy Control Module (BECM), within the high voltage battery. Vehicle is unable to charge and sets “reduced power” message. GM released special coverage bulletin for this issue (N232432680), but this vehicle is not listed due to which state it was registered. Continued failure of the BECM will lead to inoperability of the vehicle.
NHTSA complaint #11725760 — an unverified report by a vehicle owner.
Three separate high-voltage battery section failures within one year, each causing complete loss of propulsion. Two occurred at freeway speeds on [XXX]. FAILURE 1 ([XXX]): Vehicle lost propulsion. Dealer diagnosed DTC P0AFA (low voltage), failed cell in Battery Section 3. Section 3 replaced under GM Special Coverage N232432680 (BECM, 15yr/150k). Vehicle out of service approximately six months awaiting GM authorization and parts. FAILURE 2 ([XXX]): Vehicle lost propulsion on [XXX] at night at freeway speeds. Required towing. Dealer diagnosed DTC P0AFA, Cell 85 at 1.85V in Battery Section 1 (different section). Section 1 replaced under same Special Coverage. Vehicle returned Jan 28, 2026. FAILURE 3 ([XXX], ~300 miles after Failure 2 repair): Vehicle again lost propulsion on the freeway with check engine light, then progressed to no-start condition. Towed to dealer. Diagnosed Feb 20, 2026: DTC P0AFA, Cell 57 at 1.5V in Battery Section 2 (GM minimum spec 2.5V). Third distinct section failure. Vehicle remains at dealer awaiting GM repair authorization as of filing date. SAFETY CONCERN: Loss of propulsion at freeway speeds is an immediate safety hazard. During the Nov 2025 event, the vehicle lost power on [XXX] at night in active traffic. The progressive failure pattern (three different sections failing sequentially in the same pack, identical DTC) suggests a systemic defect rather than isolated component failures. Prior section replacements have not resolved the underlying problem. Vehicle has been usable approximately 20 total days in the past 12 months. All repairs performed or pending under GM Special Coverage N232432680. GM Case [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11721595 — an unverified report by a vehicle owner.
I am reporting a series of safety concerns regarding my 2017 Chevy Volt, which have persisted despite multiple attempts to address them with the dealership. These issues pose significant risks to my safety and that of others on the road. On January 18th, 2024, I brought my vehicle to the dealer after experiencing reduced propulsion power while driving on the highway, coupled with the illumination of the check engine light. The mechanic performed a quick inspection and used a GM scan tool to diagnose the issue, revealing the code P1E00 for the Hybrid Powertrain Control Module 2, which was cleared without a thorough investigation. I was advised to return if the issue reoccurred. Despite the reset, the problem persisted, and on February 9th, 2024, I scheduled another appointment due to my Chevy Volt's High Voltage battery charging only to 65% capacity despite indicating a full charge. Subsequently, on February 11th, 2024, the check engine light illuminated again, and on February 12th, 2024, November 25th, 2025, January 11th, 2026, and February 12, 2026 while driving to work, both times I experienced a loss of propulsion power on the highway, placing my safety at risk and lost all power in a traveling lane of traffic. These ongoing issues with propulsion power and the high-voltage battery charging system are not only inconvenient but also potentially dangerous. Despite multiple visits to the dealership and attempts to diagnose and resolve the problem, it persists, indicating a systemic issue that requires immediate attention. The reduced propulsion power while driving on the highway, coupled with the illumination, I urge the National Highway Traffic Safety Administration (NHTSA) to investigate this matter thoroughly to ensure the safety of Chevy Volt drivers and passengers. It is imperative that General Motors addresses these issues promptly and implements appropriate measures to prevent further incidents.
NHTSA complaint #11718741 — an unverified report by a vehicle owner.
The contact owns a 2017 Chevrolet Volt. The contact stated that while driving approximately 35 - 40 MPH, the message stating that the propulsion was reduced was displayed, and the check engine warning light was illuminated. The contact continued to drive the vehicle, and the vehicle unintendedly decelerated. The contact arrived at the destination and parked the vehicle, and the message “Shift to Park” was displayed even though the gear shifter was in park(P). The message “Charging Unavailable” was displayed. The contact stated that while charging the vehicle, the mileage was reduced from 72 miles to approximately 29 miles during the winter months, and 42 miles during the summer months, while still indicating a FULL charge. The “Shift to Park” failure had occurred twice the previous year, and the vehicle was turned off and restarted to correct the failure. The vehicle was taken to a certified mechanic, who diagnosed that the hybrid power train control module had failed. The vehicle was not repaired. The manufacturer was notified on the website, and a case was filed; however, a representative was not reached. The failure mileage was approximately 26,500.
NHTSA complaint #11714931 — an unverified report by a vehicle owner.
My car started having issues with the hybrid system, with fault alerts related to the drive motor control module, hybrid powertrain control module, and battery energy control module in the transmission, and the vehicle is available for inspection if needed. The engine light had been on for about a week, and I was waiting for availability at work to take it to a mechanic. While driving around 70 mph on the highway, a “Propulsion Power Reduced” message suddenly came on and the car started limiting its speed. As I kept driving, the power continued to drop, making it unsafe to stay at highway speeds and putting both me and other drivers at risk since the car couldn’t keep up with traffic and could slow down unexpectedly. I took it to an independent mechanic who confirmed the issue and warned me it was dangerous to drive because the speed would keep decreasing as power dropped. So far, only an independent mechanic has inspected it. After doing some research, I found this is a very common problem with 2016–2018 Chevy Volts, with many people reporting similar situations where their cars lost power or started jerking at high speeds and they had to pull over.
NHTSA complaint #11711096 — an unverified report by a vehicle owner.
While I driving in the past week, a warning that "propulsion power reduced" appeared on my dashboard several times. The last time that I had driven the car, the heater would not turn off, and the smell of burnt rubber filled the car and then dissipated soon after. The car would only run in it's gas engine mode, and not switch over to electric mode, as it usually would. The next morning, the car would not start. The dash board would light up as if the car started, but when I shifted into drive, a warning appeared on the dash, "Shift to park", as it would when the car is not running. I could not start the vehicle. After plugging the vehicle in, a warning appeared on the console stating that "Charging is not available". The car was towed to the dealership. Their diagnosis showed that the Battery Energy Control Module had failed and must be replaced. They later confirmed that an electric cable needed to be replaced that was "corroded", but they could not confirm the cause of the corrosion because the cable was disposed of already. After researching online, I found that GM issued a Special Coverage bulletin: N232432680, citing a common malfunction of the Battery Energy Control module in 2016 to 2018 Chevy Volts that "causes a reduced power mode, a no start condition, or a no charge condition." The Special Coverage was to extend the warranty to 15 years or 150,000 miles. After inquiring the dealer about the Special Coverage, they claimed that our car is not covered under the warranty. After calling customer service, they claimed the coverage comes from NHTSA, and GM only issues orders by VIN, and therefore cannot cover the issue. After calling NHTSA, I was told the special coverage is not a national recall, and is internal to GM. The GM dealership still claims that the control module on our car is not covered under the warranty, and have denied the request for a manager inspection or investigation.
NHTSA complaint #11711001 — an unverified report by a vehicle owner.
On 10/14, I was driving the car to my job, when the car suddenly switched from its electric battery power to its internal combustion engine. The vehicle's information screen only showed that the battery was unavailable. I was able to operate the car on only the internal combustion engine to arrive at work. However, when I went to leave several hours later, the car would not start. The car was towed to a dealership and apparently repaired after about a week. However, the repair, a software reset, did not fixt the underlying issues, and on 10/27, after having the car for five days, the car again failed on my way to work, displaying a "Shift to Park" message and not starting. I towed the car to the same dealership, and they had it until 11/04. I recovered my car and drove it again to work that same day, but the car failed again due to the dealership not correctly diagnosing the issue, which appears to be the BECM, a failure related to bulletin N232432680. Due to this issue, I was left stranded on a busy highway for several hours on multiple occasions, and have not have a working vehicle since 10/14, meaning I have had to call off of work on multiple days, losing non-trivial amounts of income and undue economic hardship, due to this issue. Neither the dealership nor General Motors have offered any kind of help or support, and have generally attempted to avoid responding to my repeated phonecalls. Prior to this issue, there were no warnings or symptoms that I observed.
NHTSA complaint #11707875 — an unverified report by a vehicle owner.
My 2017 Chevy Volt is having Battery Energy Control Module (BECM) issues. I receive the occasional error message of "propulsion is reduced" and engine fault codes of P1E00, U2619, U2620, U2621, U2622, U2623, and U2624. GM issued a Special Coverage bulletin (N232432680) extending the warranty for the Battery Energy Control Module (BECM) on 2016-2018 Chevy Volts to 15 years/150,000 miles. My Chevy Volt is within this year and mileage range, but for some reason my Chevy Volt VIN is not included in this Special Coverage (N232432680), which means that this special coverage for some reason doesn't apply to my 2017 Chevy Volt, even though it has the same issue. Is there a way that my 2017 Chevy Volt VIN can be added to this Special Coverage bulletin (N232432680) so that I can get warranty repairs? Thank you.
NHTSA complaint #11706596 — an unverified report by a vehicle owner.
My 2018 Chevrolet Volt frequently fails to recognize when the vehicle is shifted into Park. The dashboard displays “Shift to Park” even though the gear selector is already in Park. When this occurs, the vehicle will not power off, requiring multiple attempts to move the shifter before shutdown is possible. This creates a safety risk because the vehicle may be left powered on unintentionally and may not properly secure itself in Park. In one occasion, the vehicle moved backwards even when shifter was in Park, which created a collision risk. This is a known defect affecting many GM vehicles, including the Chevrolet Volt, and has been widely reported by owners. I am concerned about unintended vehicle movement, battery drain, and driver safety.
NHTSA complaint #11706600 — an unverified report by a vehicle owner.
On June 27, 2025, while driving, the vehicle displayed a "Propulsion Power Reduced" warning message and a Check Engine Light illuminated. I immediately experienced a loss of power. I brought the vehicle to an authorized Chevrolet dealer the same day. On July 1, 2025, the dealer diagnosed the failure as a faulty Battery Energy Control Module (BECM) and high-voltage system fault (Code P1E00), requiring a full replacement of the high-voltage battery pack (Part #24296900). The manufacturer (GM) was contacted, and the replacement battery was ordered on July 2, 2025. As of December 2025, the vehicle remains in dealer possession (over 5 months) with no repair completed. The manufacturer has stated the part is on indefinite backorder with no ETA. The failure of this component renders the vehicle inoperable and presents a safety risk due to sudden loss of propulsion power while in motion. The manufacturer has confirmed the failure but is unable to provide a remedy within a reasonable timeframe.
NHTSA complaint #11704006 — an unverified report by a vehicle owner.
The engine light starts blinking and telling me propulsion power reduced, and then I cannot use the cruise control after that turns on, and it starts losing power, driving on I 70 after work all of a sudden it turned on and wet from going 76 miles an hour to 52 on highway I 70 where the speed limit was 75. This problem was a recall problem which was fixed and now is happening again on the same part and having the same problems.
NHTSA complaint #11702324 — an unverified report by a vehicle owner.
I am reporting a series of safety concerns regarding my 2017 Chevy Volt, which have persisted despite multiple attempts to address them with the dealership. These issues pose significant risks to my safety and that of others on the road. On January 18th, 2024, I brought my vehicle to the dealer after experiencing reduced propulsion power while driving on the highway, coupled with the illumination of the check engine light. The mechanic performed a quick inspection and used a GM scan tool to diagnose the issue, revealing the code P1E00 for the Hybrid Powertrain Control Module 2, which was cleared without a thorough investigation. I was advised to return if the issue reoccurred. Despite the reset, the problem persisted, and on February 9th, 2024, I scheduled another appointment due to my Chevy Volt's High Voltage battery charging only to 65% capacity despite indicating a full charge. Subsequently, on February 11th, 2024, the check engine light illuminated again, and on February 12th, 2024 and again on November 25th, 2025, while driving to work, both times I experienced a loss of propulsion power on the highway, placing my safety at risk and lost all power in a traveling lane of traffic. These ongoing issues with propulsion power and the high-voltage battery charging system are not only inconvenient but also potentially dangerous. Despite multiple visits to the dealership and attempts to diagnose and resolve the problem, it persists, indicating a systemic issue that requires immediate attention. The reduced propulsion power while driving on the highway, coupled with the illuminationI urge the National Highway Traffic Safety Administration (NHTSA) to investigate this matter thoroughly to ensure the safety of Chevy Volt drivers and passengers. It is imperative that General Motors addresses these issues promptly and implements appropriate measures to prevent further incidents.
NHTSA complaint #11701635 — an unverified report by a vehicle owner.
The vehicle losses power at times. Will not take a charge. It states it is in reduced power mode. It appears to be the becm however my vin is not reported to be on the special coverage.
NHTSA complaint #11697334 — an unverified report by a vehicle owner.