52 of the
481 complaints about the 2007 Chrysler Pacifica are about the
electrical system — 11% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
95,000 miles.
B
52
Complaints
0
Crashes
3
Fires
0
Injuries
Exactly what failed
Electrical System
4892.3%
Front Underhood
11.9%
Wiring
11.9%
Switch
11.9%
Software
11.9%
Electrical System across every Chrysler Pacifica year
The car has a lot of dangerous problems. For one I had my truck diagnosed and code came back as gas cap. Then it was electric problems after the replacement of the gas cap. Check engine light was still on. So I went for another diagnostic now is coming up power train. Went to 3 to 6 transmission shops and all told me different reasons solenoid, pcm, Tcm, or maybe it’s just shot all together is what the last shop told me. That’s a $3,000 repair and that’s ridiculous after I had all those pieces replaced. My car stills doesn’t shift gears as I’m driving I can’t really go over 40 or 50 mph because of high rpm’s. The car doesn’t shift gears and I’m hearing a loud whining noise as I drive. I was on the high way and could get off fast enough because of high rpm’s and the car not shifting and also automatically switches from drive to auto-stick on it’s on. Pls Help Me
NHTSA complaint #11484902 — an unverified report by a vehicle owner.
at 71,515 milesAmarillo, TX
ELECTRICAL SYSTEM
AFTER PUTTING IN GAS IN THE CAR IT WILL DIE AS IF IT IS NOT GETTING GAS AND WHEN FILLING UP I HAVE TO PUMP SLOW BECAUSE IT ACTS LIKE IT IS NOT TAKING THE GAS. ITS DIED ON SEVERAL OCCASIONS WHILE DRIVING WITHOUT ANY WARNING. IN TRAFFIC GOINF THROUGH A LIGHT IT SHUT OFF AS IF IT HAD NO GAS. THE CAR THEN WILL NOT TURN ON THE KEY TURNS OVER BUT SPUTTERS. ONCE I PUMP ON THE GAS AFTER 3 OR MORE ATTEMPTS IT COME ON. WE HAVE REPLACED THE FUEL PUMP AND AUTOZONE CODE GAVE P0461 FUEL LEVEL SENSOR A AS THE PROBLEM. THIS IS DANGEROUS AS THE CAR JUST SHUTTING OFF WHILE DRIVING AND UNABLE TO START IN TRAFFIC OR JUST SHUTTING DOWN ON THE HIGHWAY. THE OIL LIGHT COMES ON AS WELL. THERES A NOISE LIKE A TICKING SOUND I CAN HEAR BY THE GAS TANK WHEN I SHUT OFF THE CAR. AS SOON AS I LEFT THE GAS STATION TODAY I HAD IT IN DRIVE ABOUT TO TURN ON THE STREET WITH TRAFFIC COMING AND IT SHUT OFF AND WOULS NOT TURN ON FOR ABOUT 10 MINUTES. I WAS LUCKY I DID NOT GET HIT.
NHTSA complaint #11396983 — an unverified report by a vehicle owner.
at 160,000 milesMercer, PAFire
ELECTRICAL SYSTEM
WHILE DRIVING ON INTERSTATE RT 80 I EXPERIENCED A LOUD NOISE AND SMOKE AND FLAMES WERE COMING FROM THE ENGINE. PULLED OVER AND GOT MYSELF AND MY GRANDDAUGHTER OUT OF HER CAR SEAT. THE ENGINE CONTINUED TO BURN UNTIL THE FIRE DEPT COME.
NHTSA complaint #11330511 — an unverified report by a vehicle owner.
at 69,000 milesTipp City, OH
ELECTRICAL SYSTEM
2 ISSUES WITH MY 2007 CHRYSLER PACIFICA. 1: THE FRAME IS MOSTLY RUST. THE MAIN PROBLEM WITH MY 2007 CHRYSLER PACIFICA IS THE ELECTRICAL SYSTEM. THE I HAVE HAD THE BATTERY TESTED AND IT IS GOOD. THE STARTER WAS REPLACED AND THE CAR CONTINUED TO START FOR TWO MORE WEEKS BEFORE IT HASN'T STARTED SINCE.
NHTSA complaint #11242959 — an unverified report by a vehicle owner.
at 118,000 milesLakeland, TN
ELECTRICAL SYSTEM
CAR WILL INTERMITTENTLY NOT START ON FIRST ATTEMPT. IT STARTS AFTER KEY IS TURNED TO OFF, WAITING FOR 60 SECONDS, THAN A SUCCESSFUL START. ONE INCIDENT WHERE THE VEHICLE COMPLETELY SUNDOWN WHILE IN OPERATION ON A CITY STREET. DEALERSHIP WHERE THE VEHICLE WAS ORIGINALLY PURCHASED COMPLETED THE ALLEGED REPAIR. DEALERSHIP SAID IT WAS BATTERY, EFFICIENT COLD CRANKING AMPS. BATTERY REPLACED. EIGHT HUNDRED DOLLARS LATER. THE PROBLEM STILL EXISTS. THE TIMES THAT STARTING FAILED THE VEHICLE WAS ALWAYS PARKED FOR THIRTY MINUTES OR MORE. THE PROBLEM BEGAN IN APRIL. THE VEHICLE IS IN EXCELLENT SHAPE. 118K MILES. VEHICLE HAS BEEN MAINTAINED ACCORDING TO CHRYSLER GUIDELINES. PURCHASED NEW.
NHTSA complaint #11229621 — an unverified report by a vehicle owner.
at 135,000 milesDetroit, MI
ELECTRICAL SYSTEM
BOTH STATIONARY AND WHILE DRIVING. HEADLIGHTS WENT OUT. WINDOWS WOULDN'T ROLL UP OR DOWN. WINDSHIELD WIPERS STOPPED WORKING. SPEEDOMETER STOPPED WORKING AS WELL AS OTHER GAUGES. SHIFTER LOCKED UP. FUSE BOX UNDER HOOD BEEPING LOUDLY. VERY VERY DANGEROUS!!
NHTSA complaint #11229044 — an unverified report by a vehicle owner.
at 100,540 milesBeevercreek, OH
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. WHILE DRIVING AT UNKNOWN SPEEDS, THE RPMS DECREASED AND THE VEHICLE STALLED. ADDITIONALLY, THE PASSENGER SIDE LOW BEAM HEADLIGHT WAS FLICKERING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO KEY CHRYSLER JEEP DODGE (2020 N DETROIT ST, XENIA, OH 45385) WHERE IT WAS DIAGNOSED THAT THE EXHAUST GAS RE-CIRCULATION VALVE AND THE COMPUTER MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 100,540.
NHTSA complaint #11156664 — an unverified report by a vehicle owner.
at 126,000 milesNEW York, NY
ELECTRICAL SYSTEM
2ND TIME IN 6 MONTHS A CONTROL SENSOR TO ENGINE SEEMS TO SHORT OUT WHILE DRIVING CUTTING OFF POWER TO ENGINE WHILE DRIVING LEAVING ME WITH POWER AND NO ACCELERATION AND POWER STEERING AS ALL ENGINE, OIL, TRACTION DASH LIGHTS COME ON AND CAR IS RENDERED DEAD AND MUST PULL OVER BY COASTING DANGEROUSLY TO SIDE OF HIGHWAY. TWICE CHRYSLER HAS PUT MY LIFE IN JEOPARDY BY CAR SUDDENLY DYING WHILE DRIVING AT HIGH SPEEDS.
NHTSA complaint #11062623 — an unverified report by a vehicle owner.
Lancaster, PA
ELECTRICAL SYSTEM
ALL DASH LIGHTS TURN ON, HORN DOESN'T WORK, CANT TAKE IT OFF PARK, RADIO DOESN'T WORK
NHTSA complaint #11023974 — an unverified report by a vehicle owner.
at 141,000 milesWichita, KSFire
ELECTRICAL SYSTEM
I PURCHASED MY 2007 CHRYSLER PACIFICA AT A DEALER SHIP IN FEBRUARY 2017. I HAVE JUST HAD THE VEHICLE FOR 5 MONTHS. THE CAR HAD EVERYTHING RUNNING AND WHEN I SAY EVERYTHING RUNNING; I MEAN A/C WAS WORKING JUST FINE AS WELL AS THE HEATER AND ALL WINDOWS ROLLED UP AND DOWN. I HAD EVERYTHING UPDATED ON THIS VEHICLE. NOW 5 MONTHS LATER, I HAVE NEIGHBORS ON 7/25/2017 AT AROUND 2PM THAT WITNESSED MY CAR CATCHING ON FIRE. HOW? I DON'T KNOW AND I AM CONFUSED AND WORRIED BECAUSE I HAD JUST PULLED UP TO MY HOME WITH MY FIANCE. OUR CAR CAUGHT ON FIRE ON 7/25/17 I HAD TO CALL THE FIRE FIGHTERS TO COME OUT AND PUT THE FIRE OUT. THIS WAS THE MOST SCARIEST THING I HAVE EVER EXPERIENCED. I AM OVERWHELMED. THE FIRE FIGHTERS PUT THE FIRE OUT AND NOW I AM WITH NO VEHICLE. I AM A SINGLE MOTHER OF 3 THAT WORKS A DOUBLE SHIFT JUST TO MAKE A WAY IN LIFE. I AM VERY DISAPPOINTED IN THIS EXPERIENCE AND FEAR FOR MY LIFE FROM HERE ON OUT. I AM SCARED TO DRIVE OR GET IN ANY CAR BECAUSE MIND YOU MY CAR HAD BEEN DRIVING PERFECTLY FINE. I AM DISGUSTED AT THE FACT THAT THERE ARE CRUEL PEOPLE OUT HERE WITH LICENSE DEALERSHIPS THAT ARE ABLE TO SELL VEHICLES WITH VEHICLES THAT CAN COST SOMEONE'S LIFE. THIS IS NOT ACCEPTABLE AND I AM REQUESTING AN EXPLANATION TO WHY THIS HAPPENED AND I WOULD LIKE SOME KIND OF REIMBURSEMENT FOR MY VEHICLE. ME AND MY CHILDREN DON'T HAVE THOUSANDS OF DOLLARS TO THROW AWAY I PAID FOR THIS CAR CASH. IF YOU NEED PROOF OF MY CAR I CAN SEND PICTURES AND REPORT FROM FIRE FIGHTERS. I CAN SEND YOU PROOF OF ME OWNING THE VEHICLE. I LOOK FORWARD TO SPEAKING WITH YOU SOON YOU MAY REACH ME AT [XXX] MY NAME IS [XXX] YOU MAY ALSO CALL ME VIA TELEPHONE AT [XXX]. THANK YOU FOR YOUR TIME. I HOPE YOU HAVE A GREAT DAY! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #11010663 — an unverified report by a vehicle owner.
at 148,000 milesUnion Town, OH
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE ELECTRONIC STABILITY CONTROL, BRAKE ASSIST SYSTEM, AND TRACTION CONTROL WARNING LIGHTS ILLUMINATED FOR MORE THAN 18 MONTHS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE CLOCKSPRING (PART NUMBER 68281393AB) NEEDED TO BE REPLACED. THE MANUFACTURER FAILED TO PRODUCE THE REQUIRED PART TO REPAIR THE VEHICLE. THE CONTACT AND MECHANIC CONTACTED THE DEALER AND MANUFACTURER NUMEROUS TIMES DURING THE 18 MONTHS TO PURCHASE THE PARTS, BUT WAS NOT SUCCESSFUL. THE FAILURE MILEAGE WAS 148,000.
NHTSA complaint #10876129 — an unverified report by a vehicle owner.
Westbrook, ME
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. IT WAS VERY HARD TO STEER THE VEHICLE AFTER THE FAILURE OCCURRED. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STARTER, KEY, ENGINE OIL, AND ALTERNATOR FAILED ON SEPARATE OCCASIONS. THE VEHICLE WAS REPAIRED EACH TIME; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA complaint #10860380 — an unverified report by a vehicle owner.
at 104,000 milesAnnville, PA
ELECTRICAL SYSTEM
"TAKATA RECALL" AT 60 MPH THE VEHICLE STARTS TO SHAKE. BRAND NEW TIRES BALACED PROPERLY, NEW CALIPER, AND WHEEL ALIGJNMENT. ELECTRICAL LIGHT ON DASH KEEPS COMING ON AND CAN NOT EXCEED 40 MPH AND VEHICLE AHUTS OFF SOMETIMES LEAVING NO STEERIMG OR BREAKS
NHTSA complaint #10845795 — an unverified report by a vehicle owner.
at 95,000 milesMurfreesboro, TN
ELECTRICAL SYSTEM
BOUGHT IN 2007 USED, 16000 MILES. LAST TWO YEARS, STALLS SOMETIMES AT LOW SPEEDS. LOSES ALL POWER, WILL NOT STEER, CANNOT BRAKE. OCCURS TOO RANDOMLY TO PREDICT. VERY DANGEROUS WHEN MAKING TURNS TO JOIN TRAFFIC FLOW AS CANNOT STOP OR STEER CAR WHILE ROLLING. LATEST EXAMPLE 12/7/15 - NEARLY AT A STOP ON SLIGHT DECLINE, READY TO MERGE WITH STREET TRAFFIC FROM PARKING LOT. SUDDENLY LOST POWER AND BRAKE STOPPED RESPONDING AND LOCKED UP. STEERING LOCKED UP. WAS SLOWLY ROLLING INTO ONCOMING TRAFFIC.
NHTSA complaint #10809269 — an unverified report by a vehicle owner.
at 36,000 milesMarion, SC
ELECTRICAL SYSTEM
MY DAUGHTER BROUGHT ME THIS CAR FOR MY BIRTHDAY 2007. I HAVE BEEN COMPLAINING SINCE 2007 ABOUT THE IGNITION. I WAS TOLD IT WAS THE KEY. I PURCHASE A NEW KEY, WELL THE KEY IS NOT THE PROBLEM. I HAVE BEEN IN THE MIDDLE OF THE STREET AND THE CAR WOULD JUST SHOUT OFF. I KEEP REPLACING BATTERIES AFTER BATTERIES. I FINALLY FOUND OUT IT IS THE IGNITION, THE WAY I FOUND OUT IS A CERTAIN WAY I HAD TO TURN THE KEY FOR THE CAR TO START. I REALLY LEARN TO LOVE MY CAR BUT I HAVE SO MANY ISSUES I DON'T KNOW WHETHER I WOULD ADVISE ANYMORE TO PURCHASE ONE. I HAVE HAD MANY ISSUES UNTIL I BECAME VERY DISSATISFIED WITH THE COMPANY. I WOULD APPRECIATE IF YOU TAKE A LOOK AT THIS PROBLEM. THANKS THE CAR WOULD JUST CUT OFF IN THE MIDDLE OF THE STREET. UNEXPLAINABLE.
NHTSA complaint #10788178 — an unverified report by a vehicle owner.
at 120,000 milesLynden, WA
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. WHILE DRIVING APPROXIMATELY 40 MPH, THE HEADLIGHTS AND INSTRUMENT PANEL FAILED TO ILLUMINATE INTERMITTENTLY. ON A SEPARATE OCCASION, THE CONTACT MENTIONED THAT THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE FAILURE WAS UNABLE TO BE DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.
NHTSA complaint #10787772 — an unverified report by a vehicle owner.
at 96,125 milesColumbus, OH
ELECTRICAL SYSTEM
HAVE OWNED A 2007 CHRYSLER PACIFICA FOR ALMOST 3 YEARS NOW - BOUGHT IT USED AND ENJOY MOST FEATURES OF THIS CAR HAVING WAITED FOR A FEW YEARS TO PURCHASE ONE AFTER HAVING RECURRING (AND COSTLY) REPAIR ISSUES WITH MY PREVIOUS CHRYSLER (CIRRUS.) HOWEVER, FOR THE PAST YEAR, I'VE EXPERIENCED INTERMITTENT STALLING ISSUES WITH MY CAR - WHILE OPERATING/DRIVING AND I AM NOW TERRIFIED OF THE WHAT "IFS" SINCE I THOUGHT WE'D RESOLVED THE ISSUE JUST OVER A MONTH AGO WHEN REPLACING MY EGR VALVE. THIS WAS A HUGE EXPENSE PARTICULARLY SINCE I'VE BEEN UNDEREMPLOYED FOR A WHILE NOW, BUT THEN AGAIN TODAY WHILE DRIVING WITH MY YOUNG DAUGHTER THE ISSUE HAPPENED AGAIN!! I TOO HAVE HAD MY SHARE OF BEING INCONVENIENCED BY TAKING TO MULTIPLE MECHANICS AND REPAIR SHOPS SAYING THEY NEED TO "MIMICK" THE ISSUE IN ORDER TO FIND THE PROBLEM. SINCE THIS ISSUE OCCURS INTERMITTENTLY, HOW IS THAT EXACTLY SUPPOSE TO HAPPEN??? CHRYSLER CORPORATE REALLY NEEDS TO STEP UP AND ADDRESS THIS ISSUE ASAP SINCE THIS APPEARS TO BE A MAJOR ISSUE AND POSSIBLE DEFECT ON THE PRODUCTS THEMSELVES USED WHEN MANUFACTURING THIS CAR AND/OR A HUGE DEFECT OF THIS PARTICULAR MAKE AND MODEL OF VEHICLE, IN GENERAL! CHRYSLER - PLEASE HEAR US BEFORE YOU ALL ARE FACED WITH AN EVEN LARGER PENALTY THAN THE ONES USED TO RECENTLY BAIL YOU OUT - PLEASE DON'T MAKE A FURTHER MOCKERY OF THE PROCESS BY IGNORING THE VOICE OF YOUR CONSUMER ON SUCH A MAJOR HEALTH AND SAFETY CONCERN. TO ECHO THE WORDS OF ANOTHER COMPLAINT I CAME ACROSS IN MY RESEARCH OF THIS SPECIFIC ISSUE... THE PRICE TO REPLACE A DEFECT IS MUCH LESS THAN THAT OF A HUMAN LIFE!!
NHTSA complaint #10760157 — an unverified report by a vehicle owner.
at 132,135 milesWaleska, GA
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. AFTER THE DRIVER SIDE WINDOW WAS ROLLED DOWN, ALL FOUR WINDOWS BECAME INOPERABLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT AN UNKNOWN FUSE AND THE WIRING HARNESS IN THE DRIVER SIDE DOOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED. IN ADDITION, WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN BACK TO THE DEALER, WHERE IT WAS DIAGNOSED THAT THE TOTALLY INTEGRATED POWER MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 132,135.
NHTSA complaint #10744355 — an unverified report by a vehicle owner.
at 170,000 milesNorth Royalton, OH
ELECTRICAL SYSTEM
I HAVE A 2007 CHRYSLER PACIFICA THAT HAS BEEN DIAGNOSED AS HAVING A BAD TIPM, THE CAR WOULD LOSE ALL INTERIOR POWER ALONG WITH WINDSHIELD WIPERS; THIS IS EXTREMELY DANGEROUS AS THIS WOULD HAPPEN DURING RAIN.
NHTSA complaint #10734647 — an unverified report by a vehicle owner.
at 100,000 milesWebster, PA
ELECTRICAL SYSTEM
THE TRACTION CONTROL AND ESP LIGHTS HAVE BEEN ON FOR MONTHS, DEALER STATES THAT THE PROBLEM IS THE CLOCKSPRING, BUT PART IS NOT AVAILABLE. SO CURRENTLY THE ESP AND TRACTION CONTROL, BOTH OF WHICH ARE SAFETY FEATURES ARE NOT FUNCTIONING AND I CAN NOT REPAIR CAUSE PART IS NOT READILY AVAILABLE, I FEEL THERE SHOULD BE A RECALL TO COVER THIS SAFETY CONCERN.
NHTSA complaint #10721507 — an unverified report by a vehicle owner.
Steubenville, OH
ELECTRICAL SYSTEM
2007 CHRYSLER PACIFICA. CONSUMER WRITES IN REGARDS TO VEHICLE STALLING WHILE DRIVING. *SMD THE CONSUMER STATED THE VEHICLE WAS AT THE DEALER FOR A MONTH, WITH NO REMEDY IN SIGHT. THE CLOCKSPRING WAS REPLACED. HOWEVER, THE VEHICLE CONTINUED TO STALLED. THE DEALER STATED THE CLOCKSPRING WAS REPLACED, BECAUSE THERE WAS A LIGHT ON THE DASHBOARD.
NHTSA complaint #10666947 — an unverified report by a vehicle owner.
at 115,000 milesAmelia, OH
ELECTRICAL SYSTEM:IGNITION:SWITCH
TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE KEY WOULD NOT TURN OVER INTO THE ON POSITION TO START THE VEHICLE. THE CONTACT MENTIONED THAT AFTER MULTIPLE ATTEMPTS, THE KEY WAS ABLE TO TURN OVER TO START THE VEHICLE. IN ADDITION, THE CONTACT STATED THAT WHILE TRAVELING 40 MPH TO MERGE ON THE HIGHWAY, THE VEHICLE STALLED. THE CONTACT WAS NOT ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO THE AUTHORIZED DEALER FOR FURTHER INSPECTION AND DIAGNOSIS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 115,000. UPDATED 3/12/15*CN UPDATED 9/7/2017
NHTSA complaint #10660953 — an unverified report by a vehicle owner.
at 115,000 milesAmelia, OH
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE KEY WOULD NOT TURN OVER INTO THE ON POSITION TO START THE VEHICLE. THE CONTACT MENTIONED THAT AFTER MULTIPLE ATTEMPTS, THE KEY WAS ABLE TO TURN OVER TO START THE VEHICLE. IN ADDITION, THE CONTACT STATED THAT WHILE TRAVELING 40 MPH TO MERGE ON THE HIGHWAY, THE VEHICLE STALLED. THE CONTACT WAS NOT ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO THE AUTHORIZED DEALER FOR FURTHER INSPECTION AND DIAGNOSIS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 115,000. UPDATED 3/12/15*CN UPDATED 9/7/2017
NHTSA complaint #10660953 — an unverified report by a vehicle owner.
at 100,000 milesWhitehouse, OH
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES AND WAS ABLE TO BE RESTARTED. THE CONTACT INDICATED THAT THE FAILURE WAS PROGRESSING AND THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 06V432000 (POWER TRAIN). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
NHTSA complaint #10654487 — an unverified report by a vehicle owner.
at 95,000 milesWaterbury, CT
ELECTRICAL SYSTEM
I PURCHASED A VEHICLE END OF MAY 2014. VEHICLE HAS SINCE STARTED CUTTING OFF WHILE DRIVING WITH NO WARNING. I HAVE CALLED CHRYSLER AND WAS REFERRED TO ONE OF THERE DEALERS IN OAKVILLE CONNECTICUT. THEY HAD THE CAR FOR A WEEK AND WAS UNABLE TO FIND THE PROBLEM. I TOOK IT HOME AND THE NEXT DAY THE CAR SHUT OFF WHILE DRIVING, I CALLED THE DEALER AGAIN AND WAS TOLD TO BRING IT BACK AND ITS BEEN THERE SINCE SEPTEMBER 2, 2014 AND THEY STILL HAVE NOT FOUND PROBLEM. ITS VERY FRUSTRATING THAT I HAVE PURCHASED A VEHICLE FOR SAFE DRIVING AND I FEAR FOR MY FAMILY AND MYSELF TO DRIVE THIS VEHICLE AND CAUSE AN ACCIDENT AND GETTING HURT.
NHTSA complaint #10632075 — an unverified report by a vehicle owner.
at 147,000 milesReidsville, NC
ELECTRICAL SYSTEM
WE WERE DRIVING. I ASKED MY HUSBAND TO CLEAN THE WINDSHIELD. AS SOON AS HE PULLED THE WIPER STEM, THE HEADLIGHTS WENT OUT. THE CAR RESTARTED, BUT THE HEADLIGHTS WOULDN'T COME BACK ON. WE PULLED OVER AGAIN AND OPENED THE HOOD. THE CAR WOULD RESTART, BUT NOW THE DASH CLUSTER WAS OUT ALONG WITH THE HEADLIGHTS. WE TURNED THE ENGINE OFF AND WEIRDLY, THE HEADLIGHTS CAME ON. THEY WERE FLASHING ON AND OFF, OVER AND OVER. WITHIN THE NEXT TEN MINUTES THE CAR WOULD START BUT WOULDN'T SHIFT OUT OF PARK. FROM THERE THE ARMREST CONTROLS STOPPED FUNCTIONING, AND EVENTUALLY THE CAR JUST CHATTERED WHEN THE KEY WAS TURNED. THEN IT WOULDN'T EVEN DO THAT. IT COMPLETELY DIED. FOUR WEEKS AND $1600 LATER, WE HAVE A NEW TIPM L. THE ENTIRE ELECTRICAL SYSTEM WAS FRIED.
NHTSA complaint #10631127 — an unverified report by a vehicle owner.
at 122,092 milesPorterville, CA
ELECTRICAL SYSTEM
WHEN DRIVING, OUR 07 PACIFICA WILL RANDOMLY LOSE POWER AND THERE WILL BE NO BRAKES AND NO STEERING. I HAVE TO PUT IT IN NEUTRAL AND RESTART THE ENGINE WHILE THE CAR IS STILL IN MOTION. THIS HAS OCCURRED ON THE FREEWAY AND ALSO AROUND TOWN. IT IS MOST NOTICEABLE WHEN I AM APPROACHING A CORNER OR STOP LIGHT/ STOP SIGN AND SLOWING DOWN TO TURN OR TO STOP. ON THE FREEWAY, I WAS NOT SLOWING DOWN OR PREPARING TO STOP WHEN IT HAPPENED. THE CHECK ENGINE LIGHT AND ETC LIGHT (ELECTRONIC THROTTLE CONTROL LIGHT) COME ON WHEN IT HAPPENS. WE HAVE TAKEN OUR CAR TO NON-CHRYSLER DEALERSHIPS/AUTO SHOPS OVER THE SUMMER BECAUSE IT'S LESS EXPENSIVE TO SCAN. THE CAR WAS IN THE SHOP THREE TIMES THIS SUMMER, AND THE PROBLEM WAS NOT CORRECTED. THIS IS A FRIGHTENING OCCURRENCE AND WE MAY HAVE TO TAKE IT IN TO OUR CHRYSLER DEALERSHIP ANYWAY.
NHTSA complaint #10627831 — an unverified report by a vehicle owner.
at 52,000 milesDenton, TX
ELECTRICAL SYSTEM
SHE JUST DOESN'T LIKE TO START ON OCCASION. THE DEALER DIAGNOSES WAS IT NEEDED A NEW STARTER, TOOK ALL OF THREE MINUTES. HAD A NEW STARTER PUT IN, SAME ISSUE. NEW RELAY AND NEW SHIFTER ASSEMBLY WITH NEW SWITCH INSTALLED. PARTS DEPARTMENT SAID THEY SELL A "LOT" OF THESE. STILL NO RESOLUTION. SHE DOES NOT LIKE TO START ABOUT 2% OF THE TIME AND DOES SO AFTER RUNNING THE SHIFTER UP AND DOWN A FEW TIMES. I AM WORRIED AS I HAVE ASTHMA AND NEED A WORKING CAR TO GET TO HOSPITAL IMMEDIATELY WHEN ATTACK OCCURS. SO FAR BEEN LUCKY WITH TIMING OF NO STARTS. PLEASE HELP!!!
NHTSA complaint #10619516 — an unverified report by a vehicle owner.
at 95,000 milesST. Charles, IL
ELECTRICAL SYSTEM
THE VEHICLE DIES--ESPECIALLY WHEN COASTING TOWARD A STOP SIGN OR LIGHT, OR DOWN HILLS--USUALLY AT LOWER SPEEDS, THOUGH SEVERAL TIMES AT SPEEDS OF 40 MPH. THE POWER BRAKES AND POWER STEERING CEASE. THE ONLY OPTION IS TO SHIFT INTO NEUTRAL AND RESTART THE CAR. GOING AROUND CORNERS AT SPEEDS HIGHER THAT 25 IS DIFFICULT, THIS CAR HAS BEEN IN THE SHOP SEVERAL TIMES FOR THE SAME THING; THEY CAN'T REALLY FIND ANYTHING WRONG BUT HAVE CHARGED ME OVER $2500 THIS YEAR ALONE. I'M AFRAID TO DRIVE THIS AS THIS HAS BEEN HAPPENING ON NEARLY A DAILY BASIS. AND TAKING IT TO THE DEALER SEEMS FUTILE. IS THIS PART OF THE RECALL? I'D HATE TO SEE MY WIFE OR SOMEONE ELSE INJURED OR KILLED BECAUSE THE SAFETY SYSTEMS ON THE VEHICLE STOPPED WORKING AT THE SAME TIME--SUCH AS HAPPENED WITH THE GM PRODUCTS. UPDATED 3/3/2015
NHTSA complaint #10609107 — an unverified report by a vehicle owner.
at 95,000 milesBradford, MA
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO STATED THAT THE TIPM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.
NHTSA complaint #10594525 — an unverified report by a vehicle owner.