FaultScore

FaultScore report

2007 Chrysler Pacifica problems

Owners have filed 481 complaints about the 2007 Chrysler Pacifica with NHTSA between 2007 and 2026. The largest single group is the engine & cooling. Across this model's run it ranks 12 of 15 worst.

B

FaultScore 35/100

Higher is worse. Measured against the other years of the Chrysler Pacifica.

How this is worked out

The numbers

481

Complaints

11

Crashes reported

14

Fires reported

9

Injuries reported

78,000 mi

Median mileage at failure

Half of reported failures happened before this

21%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 34 vs 50 Severity 36 vs 50 Early failure 36 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 34
Against the median year of the Chrysler Pacifica. 50 means typical for this model; 100 means roughly double.
Severity — 36
7.1% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 36
21% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2007 compares with every other Chrysler Pacifica

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2007 Chrysler Pacifica

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Engine & Cooling 110 22.9%

0 crashes, 6 fires · median 80,125 mi

Median failure at 61,000 miles

0 crashes, 3 fires · median 95,000 mi

0 crashes, 1 fires · median 89,800 mi

Steering 41 8.5%

0 crashes, 3 fires · median 67,500 mi

0 crashes, 1 fires · median 51,000 mi

Suspension 21 4.4%

1 crashes, 0 fires · median 42,250 mi

Median failure at 101,000 miles

Median failure at 130,000 miles

Brakes 16 3.3%

Median failure at 74,250 miles

Median failure at 76,500 miles

Airbags 12 2.5%

8 crashes, 0 fires · median 92,000 mi

Wheels 7 1.5%

1 crashes, 0 fires · median 81,000 mi

Lights 6 1.2%

Median failure at 121,000 miles

Tires 5 1.0%

Median failure at 46,000 miles

Windows, Mirrors & Wipers 3 0.6%

Median failure at 2,900 miles

Seats 2 0.4%

1 crashes, 0 fires · median 41,689 mi

Doors, Latches & Locks 1 0.2%
Seat Belts 1 0.2%

Exactly what failed

NHTSA files every complaint against a named sub-assembly, not just a system. This is the difference between knowing it was "the engine" and knowing which part of it — the list to hand a mechanic.

Automatic Transmission 21 42.0%
Body 10 20.0%
Frame AND Members 5 10.0%
Torque Converter 4 8.0%
Engine 4 8.0%
Seal 2 4.0%
Rear 2 4.0%
Fuel Pump 2 4.0%

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 14 3.4%
1,000 – 9,999 miles 22 5.4%
10,000 – 24,999 miles 29 7.1%
25,000 – 49,999 miles 58 14.2%
50,000 – 74,999 miles 74 18.1%
75,000 – 99,999 miles 77 18.8%
100,000 – 149,999 miles 95 23.2%
150,000+ miles 40 9.8%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Mar 2007 peak 15 Feb 2026

NHTSA investigations into the 2007 Chrysler Pacifica

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

EA08006 Opened 21 Feb 2008 Closed 15 Apr 2009 ELECTRICAL SYSTEM

ENGINE COMPARTMENT FIRE

THE AGENCY HAS CLOSED THIS INVESTIGATION BASED ON ITS REVIEW OF CONSUMER COMPLAINTS, FIELD REPORTS, WARRANTY CLAIMS AND OTHER DATA REGARDING ENGINE COMPARTMENT FIRES AND POWER STEERING FLUID LEAKAGE IN MODEL YEAR (MY) 2007 CHRYSLER PACIFICA VEHICLES WITH 4.0L ENGINES.THE AVAILABLE EVIDENCE INDICATES THAT POWER STEERING FLUID LEAKS IN THE SUBJECT VEHICLES AND THE FIRES THAT MAY RESULT FROM THESE LEAKS, OCCURRED EARLY IN THE VEHICLE'S SERVICE LIFE.MOREOVER, CHANGES IN THE ASSEMBLY PROCESS APPEAR TO HAVE REMEDIED THE CONDITION CAUSING THE LEAKS.THE AVAILABLE DATA CONFIRMS A DECLINING TREND FOR BO...

PE07052 Opened 19 Oct 2007 Closed 21 Feb 2008 STEERING:HYDRAULIC POWER ASSIST:POWER STEERING FLUID

ENGINE COMPARTMENT FIRE

COMPLAINANTS ALLEGE THAT A FIRE ERUPTED UNDER THE HOOD, NEAR THE FRONT OF THE VEHICLE.IN CHRYSLER'S RESPONSE TO ODI'S NOVEMBER 2, 2007 INFORMATION REQUEST, CHRYSLER ASSERTS THAT THE ALLEGED DEFECT OCCURS ONLY IN THE 4.0L ENGINES AND THE CONSUMER WILL EXPERIENCE A LOSS OF POWER STEERING FLUID OR A NOISY POWER STEERING PUMP BEFORE SEEING ANY EVIDENCE OF SMOKE OR FIRE.CHRYSLER ALSO STATES THAT A TUBE NUT ON THE HIGH PRESSURE POWER STEERING LINE WAS DISCOVERED TO BE CROSS THREADED DURING THE ASSEMBLY PROCESS AND DID NOT ALLOW PROPER SEALING OF THE O-RING.THE POWER STEERING SYSTEM IN THE 4.0L ENGIN...

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

at 187,000 miles Cottage Grove, MN Fire

FIRERELATED

The contact owned a 2007 Chrysler Pacifica. The contact stated that the vehicle had been parked in the driveway for a week when it caught fire. The contact's husband looked outside the window of their residence and noticed that the vehicle had caught fire from the engine. The fire also caused damage to the garage door and siding. The fire department arrived on the scene and extinguished the fire. The fire department determined that the fire started in the engine compartment. Police and fire department reports were filed. The vehicle was towed to a tow yard and was not yet deemed totaled by the insurance company. The manufacturer was not made aware of the failure. Prior to the failure, the vehicle experienced a loss of power steering assist. The failure mileage was approximately 187,000.

NHTSA complaint #11486478 — an unverified report by a vehicle owner.

at 160,000 miles Mercer, PA Fire

ELECTRICAL SYSTEM

WHILE DRIVING ON INTERSTATE RT 80 I EXPERIENCED A LOUD NOISE AND SMOKE AND FLAMES WERE COMING FROM THE ENGINE. PULLED OVER AND GOT MYSELF AND MY GRANDDAUGHTER OUT OF HER CAR SEAT. THE ENGINE CONTINUED TO BURN UNTIL THE FIRE DEPT COME.

NHTSA complaint #11330511 — an unverified report by a vehicle owner.

at 160,000 miles Mercer, PA Fire

ENGINE

WHILE DRIVING ON INTERSTATE RT 80 I EXPERIENCED A LOUD NOISE AND SMOKE AND FLAMES WERE COMING FROM THE ENGINE. PULLED OVER AND GOT MYSELF AND MY GRANDDAUGHTER OUT OF HER CAR SEAT. THE ENGINE CONTINUED TO BURN UNTIL THE FIRE DEPT COME.

NHTSA complaint #11330511 — an unverified report by a vehicle owner.

at 160,000 miles Mercer, PA Fire

FUEL/PROPULSION SYSTEM

WHILE DRIVING ON INTERSTATE RT 80 I EXPERIENCED A LOUD NOISE AND SMOKE AND FLAMES WERE COMING FROM THE ENGINE. PULLED OVER AND GOT MYSELF AND MY GRANDDAUGHTER OUT OF HER CAR SEAT. THE ENGINE CONTINUED TO BURN UNTIL THE FIRE DEPT COME.

NHTSA complaint #11330511 — an unverified report by a vehicle owner.

at 148,000 miles Florahome, FL Fire

ENGINE

MY 2007 CHRYSLER PACIFICA 4.0 HAS ALWAYS RAN PRETTY GREAT, RIDES SMOOTH. THIS PARTICULAR DAY IT JERKED AND REVED TO 3000 RPMS WHEN I PUT MY VEHICLE INTO REVERSE, I THEN SWITCHED MY GEAR INTO DRIVE AND THE TRUCK JERKED AGAIN THEN STARTED SMOKING ON THE DRIVERS SIDE OF THE ENGINE. BY THE TIME I COULD PARK THE ENGINE CAUGHT FIRE AND SPREAD QUICKLY. I GRABBED WHAT THINGS I COULD BEFORE THE FIRE DEPARTMENT GOT THERE. THEY HAD TO PRY MY HOOD OPEN BECAUSE IT MELTED THE LATCH TO OPEN IT AND THEY CONTINUOUSLY SOAKED THE WHOLE ENGINE FOR ABOUT 5-7 MINUTES. FIRE SEEMED TO ORIGINATE AROUND THE BATTERY COMPARTMENT AREA.

NHTSA complaint #11240721 — an unverified report by a vehicle owner.

at 141,000 miles Wichita, KS Fire

STRUCTURE:BODY

I PURCHASED MY 2007 CHRYSLER PACIFICA AT A DEALER SHIP IN FEBRUARY 2017. I HAVE JUST HAD THE VEHICLE FOR 5 MONTHS. THE CAR HAD EVERYTHING RUNNING AND WHEN I SAY EVERYTHING RUNNING; I MEAN A/C WAS WORKING JUST FINE AS WELL AS THE HEATER AND ALL WINDOWS ROLLED UP AND DOWN. I HAD EVERYTHING UPDATED ON THIS VEHICLE. NOW 5 MONTHS LATER, I HAVE NEIGHBORS ON 7/25/2017 AT AROUND 2PM THAT WITNESSED MY CAR CATCHING ON FIRE. HOW? I DON'T KNOW AND I AM CONFUSED AND WORRIED BECAUSE I HAD JUST PULLED UP TO MY HOME WITH MY FIANCE. OUR CAR CAUGHT ON FIRE ON 7/25/17 I HAD TO CALL THE FIRE FIGHTERS TO COME OUT AND PUT THE FIRE OUT. THIS WAS THE MOST SCARIEST THING I HAVE EVER EXPERIENCED. I AM OVERWHELMED. THE FIRE FIGHTERS PUT THE FIRE OUT AND NOW I AM WITH NO VEHICLE. I AM A SINGLE MOTHER OF 3 THAT WORKS A DOUBLE SHIFT JUST TO MAKE A WAY IN LIFE. I AM VERY DISAPPOINTED IN THIS EXPERIENCE AND FEAR FOR MY LIFE FROM HERE ON OUT. I AM SCARED TO DRIVE OR GET IN ANY CAR BECAUSE MIND YOU MY CAR HAD BEEN DRIVING PERFECTLY FINE. I AM DISGUSTED AT THE FACT THAT THERE ARE CRUEL PEOPLE OUT HERE WITH LICENSE DEALERSHIPS THAT ARE ABLE TO SELL VEHICLES WITH VEHICLES THAT CAN COST SOMEONE'S LIFE. THIS IS NOT ACCEPTABLE AND I AM REQUESTING AN EXPLANATION TO WHY THIS HAPPENED AND I WOULD LIKE SOME KIND OF REIMBURSEMENT FOR MY VEHICLE. ME AND MY CHILDREN DON'T HAVE THOUSANDS OF DOLLARS TO THROW AWAY I PAID FOR THIS CAR CASH. IF YOU NEED PROOF OF MY CAR I CAN SEND PICTURES AND REPORT FROM FIRE FIGHTERS. I CAN SEND YOU PROOF OF ME OWNING THE VEHICLE. I LOOK FORWARD TO SPEAKING WITH YOU SOON YOU MAY REACH ME AT [XXX] MY NAME IS [XXX] YOU MAY ALSO CALL ME VIA TELEPHONE AT [XXX]. THANK YOU FOR YOUR TIME. I HOPE YOU HAVE A GREAT DAY! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #11010663 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

Niles, IL

STEERING

Front subframe is completely corroded and rusted out. Engine is no longer safely supported. Problem has been confirmed by dealer. Manufacturer has been aware of this issue caused by substandard uncoated and unprotected steel used in the front subfram01e

NHTSA complaint #11716842 — an unverified report by a vehicle owner.

Niles, IL

SUSPENSION

Front subframe is completely corroded and rusted out. Engine is no longer safely supported. Problem has been confirmed by dealer. Manufacturer has been aware of this issue caused by substandard uncoated and unprotected steel used in the front subfram01e

NHTSA complaint #11716842 — an unverified report by a vehicle owner.

Warren, MI

SUSPENSION

Engine Sub Frame-AKA Engine Cradle is rotting out. Vehicle was inspected on July 6, 2023 at Jim Rielh's Chrysler -Jeep Dealership located at 32899 Van Dyke, Warren Michigan 48093. The report came back as " FOUND FRONT ENGINE CRADLE / FRAME ROTTED / RUSTED OUT." This vehicle has been well maintained and has been Safety Inspected by the same dealership in 2021 & 2022 and never advised there was a problem with the Engine Cradle. Now in 2021, three engine mounts were replaced to correct clunking noises when accelerating, but again there was never an advisement of a potential Engine Cradle Rot. The vehicle had 127, 640 miles on it when it was inspected by the dealer. The results were reported to Chrysler Customer Care via email and by phone but no response as of today.

NHTSA complaint #11531623 — an unverified report by a vehicle owner.

Warren, MI

ENGINE

Engine Sub Frame-AKA Engine Cradle is rotting out. Vehicle was inspected on July 6, 2023 at Jim Rielh's Chrysler -Jeep Dealership located at 32899 Van Dyke, Warren Michigan 48093. The report came back as " FOUND FRONT ENGINE CRADLE / FRAME ROTTED / RUSTED OUT." This vehicle has been well maintained and has been Safety Inspected by the same dealership in 2021 & 2022 and never advised there was a problem with the Engine Cradle. Now in 2021, three engine mounts were replaced to correct clunking noises when accelerating, but again there was never an advisement of a potential Engine Cradle Rot. The vehicle had 127, 640 miles on it when it was inspected by the dealer. The results were reported to Chrysler Customer Care via email and by phone but no response as of today.

NHTSA complaint #11531623 — an unverified report by a vehicle owner.

Ogdensburg, WI

STEERING

The engine cradle as well as the engine mounts along with the subframe have deteriorated uncommonly fast resulting in the vehicle involuntarily swerving into other lanes of traffic

NHTSA complaint #11525146 — an unverified report by a vehicle owner.

Ogdensburg, WI

STRUCTURE:BODY

The engine cradle as well as the engine mounts along with the subframe have deteriorated uncommonly fast resulting in the vehicle involuntarily swerving into other lanes of traffic

NHTSA complaint #11525146 — an unverified report by a vehicle owner.

Ogdensburg, WI

ENGINE

The engine cradle as well as the engine mounts along with the subframe have deteriorated uncommonly fast resulting in the vehicle involuntarily swerving into other lanes of traffic

NHTSA complaint #11525146 — an unverified report by a vehicle owner.

Clayton, IL

SUSPENSION

I am requesting that NHTSA issue a recall for the known defect and serious safety hazard for the 2007 Chrysler Pacifica. These vehicles need to be recalled effective immediately and removed from our highways. The engine cradle rot poses a a risk for accidents and the manufacturer is privy to these problems and had legal action taken against them for a similar notification of different years. The 2007 models should be recalled as well. Please issue the recall and do the right thing. Who knows, you may save someone’s life who is unaware of the dangerous equipment they are driving. Not to mention the manufacturer needs to either to buy back the vehicles, pay for the costly repairs and or compensate the owners who are unable to drive their vehicle or are forced to purchase another vehicle because Chrysler and those in authority have failed and refused to act with integrity and take action to make the recall. There are countless consumers who complain of the same problems of cradle rot, but nothing has been done. Please note the following:l, which lists the court case and consumer complaints: https://www.casemine.com/judgement/us/59145d2dadd7b049341f482e https://www.carproblemzoo.com/chrysler/pacifica/frame-rust-problems.php Please provide a follow up with what action you are going to take since Chrysler refuses to issue a recall and a representative stated, the recall would need to come from NHTSA and will not do the right thing. Thank you.

NHTSA complaint #11510108 — an unverified report by a vehicle owner.

Clayton, IL

ENGINE

I am requesting that NHTSA issue a recall for the known defect and serious safety hazard for the 2007 Chrysler Pacifica. These vehicles need to be recalled effective immediately and removed from our highways. The engine cradle rot poses a a risk for accidents and the manufacturer is privy to these problems and had legal action taken against them for a similar notification of different years. The 2007 models should be recalled as well. Please issue the recall and do the right thing. Who knows, you may save someone’s life who is unaware of the dangerous equipment they are driving. Not to mention the manufacturer needs to either to buy back the vehicles, pay for the costly repairs and or compensate the owners who are unable to drive their vehicle or are forced to purchase another vehicle because Chrysler and those in authority have failed and refused to act with integrity and take action to make the recall. There are countless consumers who complain of the same problems of cradle rot, but nothing has been done. Please note the following:l, which lists the court case and consumer complaints: https://www.casemine.com/judgement/us/59145d2dadd7b049341f482e https://www.carproblemzoo.com/chrysler/pacifica/frame-rust-problems.php Please provide a follow up with what action you are going to take since Chrysler refuses to issue a recall and a representative stated, the recall would need to come from NHTSA and will not do the right thing. Thank you.

NHTSA complaint #11510108 — an unverified report by a vehicle owner.

at 187,000 miles Cottage Grove, MN Fire

FIRERELATED

The contact owned a 2007 Chrysler Pacifica. The contact stated that the vehicle had been parked in the driveway for a week when it caught fire. The contact's husband looked outside the window of their residence and noticed that the vehicle had caught fire from the engine. The fire also caused damage to the garage door and siding. The fire department arrived on the scene and extinguished the fire. The fire department determined that the fire started in the engine compartment. Police and fire department reports were filed. The vehicle was towed to a tow yard and was not yet deemed totaled by the insurance company. The manufacturer was not made aware of the failure. Prior to the failure, the vehicle experienced a loss of power steering assist. The failure mileage was approximately 187,000.

NHTSA complaint #11486478 — an unverified report by a vehicle owner.

Chicago, IL

POWER TRAIN:AUTOMATIC TRANSMISSION

My Chrysler Pacifica 2007 4.0L Shifter Check Engine Light Was On. I Took It To Get Diagnosed It Came Back Ass Gas Cap My Inboard Computer Even Read Gas-cap. So I Replaced It And The Check Engine Light Was Gone. I Say A Week Later My I Was Parked An Tried To Put The Car In Drive I Wouldn't Shift Shifter Broken Only To Find Out It Was A Piece Inside The Shifter. So I Replaced That And After Replacement Of That Now I’m Having Transmission And Electric Problems. The Car Shifts Rough And As I’m Driving The Car Doesn’t Shifts Gears Now Also Will Shift Into Auto-stick On It’s On. I’ll Put My Car Into Drive An As I’m Proceeding To Drive Say At 20mph My Rpm’s A Stay At x2000 I’ll Continue To Speed Up To 30,40 mph And My Rpm’s Will Be The Same As If My Transmission Isn’t Shifting Gears Also Hear A Whining Noise As I Drive. Replaced Transmission Inner And Outer sensors Still Having The Same Problem. Now He’s Saying My Transmission Is Shot All Together. I Put In Total $800. In repairs after the purchase of this car and its my only car RN. It’s basically idling up and not switching gears I’ve been to 3 to 5 transmission shops and auto body shops.

NHTSA complaint #11484900 — an unverified report by a vehicle owner.

Chicago, IL

POWER TRAIN

The car has a lot of dangerous problems. For one I had my truck diagnosed and code came back as gas cap. Then it was electric problems after the replacement of the gas cap. Check engine light was still on. So I went for another diagnostic now is coming up power train. Went to 3 to 6 transmission shops and all told me different reasons solenoid, pcm, Tcm, or maybe it’s just shot all together is what the last shop told me. That’s a $3,000 repair and that’s ridiculous after I had all those pieces replaced. My car stills doesn’t shift gears as I’m driving I can’t really go over 40 or 50 mph because of high rpm’s. The car doesn’t shift gears and I’m hearing a loud whining noise as I drive. I was on the high way and could get off fast enough because of high rpm’s and the car not shifting and also automatically switches from drive to auto-stick on it’s on. Pls Help Me

NHTSA complaint #11484902 — an unverified report by a vehicle owner.

Chicago, IL

UNKNOWN OR OTHER

The car has a lot of dangerous problems. For one I had my truck diagnosed and code came back as gas cap. Then it was electric problems after the replacement of the gas cap. Check engine light was still on. So I went for another diagnostic now is coming up power train. Went to 3 to 6 transmission shops and all told me different reasons solenoid, pcm, Tcm, or maybe it’s just shot all together is what the last shop told me. That’s a $3,000 repair and that’s ridiculous after I had all those pieces replaced. My car stills doesn’t shift gears as I’m driving I can’t really go over 40 or 50 mph because of high rpm’s. The car doesn’t shift gears and I’m hearing a loud whining noise as I drive. I was on the high way and could get off fast enough because of high rpm’s and the car not shifting and also automatically switches from drive to auto-stick on it’s on. Pls Help Me

NHTSA complaint #11484902 — an unverified report by a vehicle owner.

Chicago, IL

ELECTRICAL SYSTEM

The car has a lot of dangerous problems. For one I had my truck diagnosed and code came back as gas cap. Then it was electric problems after the replacement of the gas cap. Check engine light was still on. So I went for another diagnostic now is coming up power train. Went to 3 to 6 transmission shops and all told me different reasons solenoid, pcm, Tcm, or maybe it’s just shot all together is what the last shop told me. That’s a $3,000 repair and that’s ridiculous after I had all those pieces replaced. My car stills doesn’t shift gears as I’m driving I can’t really go over 40 or 50 mph because of high rpm’s. The car doesn’t shift gears and I’m hearing a loud whining noise as I drive. I was on the high way and could get off fast enough because of high rpm’s and the car not shifting and also automatically switches from drive to auto-stick on it’s on. Pls Help Me

NHTSA complaint #11484902 — an unverified report by a vehicle owner.

Dallas, TX

STEERING

After fueling, especially if the take is full. The engine will die several times in the first 5 or more miles driven. Of course, this also means no power steering. You may be turning at an intersection, on a freeway or just traveling on a surface street. Still, you are without power and no power steering putting the car and occupants in danger. Usually, putting the car in neutral and starting gets you going again, at least until the next event. We have had as many a 5 such events on a 4.5 mile drive home form the gas station. This has now progressed. The last fill up, the nozzle cut of several times and restart over and over to finally fill the take. We knew it could take more fuel, Ultimately it took on 15 Gallons. This time, even after the second day and about 20 miles on the car it will still die at random, especially at idle, say at a stop light. Also with this phenomenon, when the gas gouge gets to just below a half of a tank reading, it may suddenly drop to (E) empty. This is not a good feeling, even though we know it is a bogus reading. The gauge may or may not read correctly at about a half tank the next time the car is started, after an overnight rest. We suspect this may relate to the saddle bag fuel tank system. Currently the check engine light is on, solid, not flashing. However, this problem after a fill up has occurred when there was no check engine light active. Our mechanic is aware of the problems and we are scheduling a visit again and will make sure he is aware of all of these issues. Safety issue, yeah, like suddenly rear-ended or t boned with loss of power and almost impossible steering without power steering. Thankfully, the emergency flashers work fine.

NHTSA complaint #11476985 — an unverified report by a vehicle owner.

Dallas, TX

ENGINE

After fueling, especially if the take is full. The engine will die several times in the first 5 or more miles driven. Of course, this also means no power steering. You may be turning at an intersection, on a freeway or just traveling on a surface street. Still, you are without power and no power steering putting the car and occupants in danger. Usually, putting the car in neutral and starting gets you going again, at least until the next event. We have had as many a 5 such events on a 4.5 mile drive home form the gas station. This has now progressed. The last fill up, the nozzle cut of several times and restart over and over to finally fill the take. We knew it could take more fuel, Ultimately it took on 15 Gallons. This time, even after the second day and about 20 miles on the car it will still die at random, especially at idle, say at a stop light. Also with this phenomenon, when the gas gouge gets to just below a half of a tank reading, it may suddenly drop to (E) empty. This is not a good feeling, even though we know it is a bogus reading. The gauge may or may not read correctly at about a half tank the next time the car is started, after an overnight rest. We suspect this may relate to the saddle bag fuel tank system. Currently the check engine light is on, solid, not flashing. However, this problem after a fill up has occurred when there was no check engine light active. Our mechanic is aware of the problems and we are scheduling a visit again and will make sure he is aware of all of these issues. Safety issue, yeah, like suddenly rear-ended or t boned with loss of power and almost impossible steering without power steering. Thankfully, the emergency flashers work fine.

NHTSA complaint #11476985 — an unverified report by a vehicle owner.

Dallas, TX

FUEL/PROPULSION SYSTEM

After fueling, especially if the take is full. The engine will die several times in the first 5 or more miles driven. Of course, this also means no power steering. You may be turning at an intersection, on a freeway or just traveling on a surface street. Still, you are without power and no power steering putting the car and occupants in danger. Usually, putting the car in neutral and starting gets you going again, at least until the next event. We have had as many a 5 such events on a 4.5 mile drive home form the gas station. This has now progressed. The last fill up, the nozzle cut of several times and restart over and over to finally fill the take. We knew it could take more fuel, Ultimately it took on 15 Gallons. This time, even after the second day and about 20 miles on the car it will still die at random, especially at idle, say at a stop light. Also with this phenomenon, when the gas gouge gets to just below a half of a tank reading, it may suddenly drop to (E) empty. This is not a good feeling, even though we know it is a bogus reading. The gauge may or may not read correctly at about a half tank the next time the car is started, after an overnight rest. We suspect this may relate to the saddle bag fuel tank system. Currently the check engine light is on, solid, not flashing. However, this problem after a fill up has occurred when there was no check engine light active. Our mechanic is aware of the problems and we are scheduling a visit again and will make sure he is aware of all of these issues. Safety issue, yeah, like suddenly rear-ended or t boned with loss of power and almost impossible steering without power steering. Thankfully, the emergency flashers work fine.

NHTSA complaint #11476985 — an unverified report by a vehicle owner.

West Chazy, NY

UNKNOWN OR OTHER

The engine cradle has rotted and engine started to fall out. It took months to find a replacement, now I am told the bolts needed are discontinued and no one at Chrysler or Mopar can tell me what size bolts & nuts are needed to put it together. The control arm came but not bolts or nuts. The engine carriage came, but no nuts & bolts. So, over $1k in parts, looks like it will need to go to the crushers for a loss of $2500 (with cost of purchase). FYI one guy one ebay is selling 1 bolt for $105.00 plus shipping.

NHTSA complaint #11439478 — an unverified report by a vehicle owner.

at 122,000 miles Canadensis, PA

EXTERIOR LIGHTING:HEADLIGHTS

The contact owns a 2007 Chrysler Pacifica. The contact stated that the driver’s side headlight failed to operate as needed. The local dealer was contacted and provided an estimate for the repair. Due to the cost of the repair, the manufacturer was notified of the failure however, offered no assistance since there was no recall on the vehicle. The contact eventually took the vehicle to an independent mechanic who was unable to repair the headlight and referred him to the NHTSA for assistance. The vehicle was not repaired. The failure mileage was approximately 122,000.

NHTSA complaint #11421033 — an unverified report by a vehicle owner.

Powell, OH

ENGINE

Several Times while driving and often when turning at a slow speed the Pacifica stalls. This is a common problem with no help from Chrysler. No codes come up and several mechanics and dealers have tried to fix the problem to no avail and at a lot of expense. In checking this problem out on the internet, many, many people have complained about this problem because it is highly dangerous and puts peoples lives at risk! Why doesn't Chrysler investigate and find the reason and provide a fix or why won't the NHTSA look into this problem. It also is known to happen to 2005 and 2006 Pacificas.

NHTSA complaint #11417618 — an unverified report by a vehicle owner.

Powell, OH

FUEL/PROPULSION SYSTEM

Several Times while driving and often when turning at a slow speed the Pacifica stalls. This is a common problem with no help from Chrysler. No codes come up and several mechanics and dealers have tried to fix the problem to no avail and at a lot of expense. In checking this problem out on the internet, many, many people have complained about this problem because it is highly dangerous and puts peoples lives at risk! Why doesn't Chrysler investigate and find the reason and provide a fix or why won't the NHTSA look into this problem. It also is known to happen to 2005 and 2006 Pacificas.

NHTSA complaint #11417618 — an unverified report by a vehicle owner.

Warren, MI

STRUCTURE:BODY

THE BOTTOM FRAME IS RUSTED PAST REPAIR, IN MOTION/STATIONARY.

NHTSA complaint #11408488 — an unverified report by a vehicle owner.

at 71,515 miles Amarillo, TX

VEHICLE SPEED CONTROL

AFTER PUTTING IN GAS IN THE CAR IT WILL DIE AS IF IT IS NOT GETTING GAS AND WHEN FILLING UP I HAVE TO PUMP SLOW BECAUSE IT ACTS LIKE IT IS NOT TAKING THE GAS. ITS DIED ON SEVERAL OCCASIONS WHILE DRIVING WITHOUT ANY WARNING. IN TRAFFIC GOINF THROUGH A LIGHT IT SHUT OFF AS IF IT HAD NO GAS. THE CAR THEN WILL NOT TURN ON THE KEY TURNS OVER BUT SPUTTERS. ONCE I PUMP ON THE GAS AFTER 3 OR MORE ATTEMPTS IT COME ON. WE HAVE REPLACED THE FUEL PUMP AND AUTOZONE CODE GAVE P0461 FUEL LEVEL SENSOR A AS THE PROBLEM. THIS IS DANGEROUS AS THE CAR JUST SHUTTING OFF WHILE DRIVING AND UNABLE TO START IN TRAFFIC OR JUST SHUTTING DOWN ON THE HIGHWAY. THE OIL LIGHT COMES ON AS WELL. THERES A NOISE LIKE A TICKING SOUND I CAN HEAR BY THE GAS TANK WHEN I SHUT OFF THE CAR. AS SOON AS I LEFT THE GAS STATION TODAY I HAD IT IN DRIVE ABOUT TO TURN ON THE STREET WITH TRAFFIC COMING AND IT SHUT OFF AND WOULS NOT TURN ON FOR ABOUT 10 MINUTES. I WAS LUCKY I DID NOT GET HIT.

NHTSA complaint #11396983 — an unverified report by a vehicle owner.

at 71,515 miles Amarillo, TX

ELECTRICAL SYSTEM

AFTER PUTTING IN GAS IN THE CAR IT WILL DIE AS IF IT IS NOT GETTING GAS AND WHEN FILLING UP I HAVE TO PUMP SLOW BECAUSE IT ACTS LIKE IT IS NOT TAKING THE GAS. ITS DIED ON SEVERAL OCCASIONS WHILE DRIVING WITHOUT ANY WARNING. IN TRAFFIC GOINF THROUGH A LIGHT IT SHUT OFF AS IF IT HAD NO GAS. THE CAR THEN WILL NOT TURN ON THE KEY TURNS OVER BUT SPUTTERS. ONCE I PUMP ON THE GAS AFTER 3 OR MORE ATTEMPTS IT COME ON. WE HAVE REPLACED THE FUEL PUMP AND AUTOZONE CODE GAVE P0461 FUEL LEVEL SENSOR A AS THE PROBLEM. THIS IS DANGEROUS AS THE CAR JUST SHUTTING OFF WHILE DRIVING AND UNABLE TO START IN TRAFFIC OR JUST SHUTTING DOWN ON THE HIGHWAY. THE OIL LIGHT COMES ON AS WELL. THERES A NOISE LIKE A TICKING SOUND I CAN HEAR BY THE GAS TANK WHEN I SHUT OFF THE CAR. AS SOON AS I LEFT THE GAS STATION TODAY I HAD IT IN DRIVE ABOUT TO TURN ON THE STREET WITH TRAFFIC COMING AND IT SHUT OFF AND WOULS NOT TURN ON FOR ABOUT 10 MINUTES. I WAS LUCKY I DID NOT GET HIT.

NHTSA complaint #11396983 — an unverified report by a vehicle owner.

at 71,515 miles Amarillo, TX

FUEL/PROPULSION SYSTEM

AFTER PUTTING IN GAS IN THE CAR IT WILL DIE AS IF IT IS NOT GETTING GAS AND WHEN FILLING UP I HAVE TO PUMP SLOW BECAUSE IT ACTS LIKE IT IS NOT TAKING THE GAS. ITS DIED ON SEVERAL OCCASIONS WHILE DRIVING WITHOUT ANY WARNING. IN TRAFFIC GOINF THROUGH A LIGHT IT SHUT OFF AS IF IT HAD NO GAS. THE CAR THEN WILL NOT TURN ON THE KEY TURNS OVER BUT SPUTTERS. ONCE I PUMP ON THE GAS AFTER 3 OR MORE ATTEMPTS IT COME ON. WE HAVE REPLACED THE FUEL PUMP AND AUTOZONE CODE GAVE P0461 FUEL LEVEL SENSOR A AS THE PROBLEM. THIS IS DANGEROUS AS THE CAR JUST SHUTTING OFF WHILE DRIVING AND UNABLE TO START IN TRAFFIC OR JUST SHUTTING DOWN ON THE HIGHWAY. THE OIL LIGHT COMES ON AS WELL. THERES A NOISE LIKE A TICKING SOUND I CAN HEAR BY THE GAS TANK WHEN I SHUT OFF THE CAR. AS SOON AS I LEFT THE GAS STATION TODAY I HAD IT IN DRIVE ABOUT TO TURN ON THE STREET WITH TRAFFIC COMING AND IT SHUT OFF AND WOULS NOT TURN ON FOR ABOUT 10 MINUTES. I WAS LUCKY I DID NOT GET HIT.

NHTSA complaint #11396983 — an unverified report by a vehicle owner.