39 of the
10,659 complaints filed about the Chrysler Pacifica
are about the equipment —
0% of everything owners reported.
The worst model year for it is 2004.
The contact owns a 2018 Chrysler Pacifica. The contact stated that while driving at an undisclosed speed, the back-over prevention camera image remained displayed on the radio display screen. The cause of the failure was not yet been determined. The local dealer was contacted and informed the contact that the VIN was not included in NHTSA Campaign Number: 19V886000 (BACK OVER PREVENTION, EQUIPMENT). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 80,000.
NHTSA complaint #11657227 — an unverified report by a vehicle owner.
The contact owns a 2017 Chrysler Pacifica. The contact stated that the touch screen failed to respond as needed. The vehicle was shifted into reverse; however, the rear-view camera failed to operate as designed. The contact stated that the radio malfunctioned, and the steering wheel heater and seat heaters failed to deactivate causing the seats to overheat and burn the occupants. The vehicle was taken to the dealer who had replaced and upgraded the center seat module; however, the failure reoccurred. The contact returned the vehicle to the dealer two more times where the radio was replaced then the touchscreen was replaced. The failure reoccurred; however, the contact had not taken the vehicle back to the dealer. The manufacturer was made aware of the failure and filed a case. The approximate failure mileage was 16,742.
NHTSA complaint #11495585 — an unverified report by a vehicle owner.
EQUIPMENT ADAPTIVE/MOBILITY:VEHICLE CONTROLS:SPEED CONTROL
The contact owned a 2006 Chrysler Pacifica. The contact stated that while driving at 35 MPH, she lost control of the vehicle as it went through a guardrail and crashed into a tree where it came to a stop. The contact stated that she lost consciousness as she could not remember went occurred in detail. A professional removed her from the vehicle. The contact sustained head and neck injuries. The contact stated that she went to the hospital after the incident. The contact stated that a police report was filed. The vehicle was towed from the scene and later deemed a total loss. The failure cause was not diagnosed by an independent mechanic or dealer. The manufacturer was not contacted. The failure mileage was 102,000.
NHTSA complaint #11485665 — an unverified report by a vehicle owner.
The contact owns a 2018 Chrysler Pacifica. The contact stated that the Back Over Prevention screen image remained on the display screen for approximately 30 seconds after shifting the vehicle out of reverse(R). The contact stated that the image distracted him while driving. The contact had taken the vehicle to the dealer however, the mechanic was unable to duplicate the failure. The manufacturer was not notified of the failure. Upon investigation, the contact discovered NHTSA Campaign Number: 19V886000 (Back Over Prevention, Equipment) however, the VIN was not included in the recall. The vehicle was not repaired. The failure mileage was approximately 96,000.
NHTSA complaint #11471141 — an unverified report by a vehicle owner.
The contact owns a 2017 Chrysler Pacifica. The contact stated that the vehicle failed to start after several attempts with the STOP/START unavailable message displayed on the instrument panel. The contact replaced the battery however, the failure returned soon after each battery replacement. The contact also stated that the vehicle independently accelerated while driving at various speeds. The contact stated that the vehicle also stalled while depressing the accelerator pedal. The service shifter and service electronic stability system warning lights were illuminated on the instrument panel. Additionally, the contact stated that the vehicle would not accelerate above 25 MPH while driving. The contact was forced to use the hazard lights and slowly drove the vehicle back to her residence. The contact called the local dealer and was informed that the vehicle was previously repaired under NHTSA Campaign Number: 19V348000 (Electrical System) and 18V395000 (Electrical System, Equipment). The manufacturer was also notified of the failure. The vehicle was not repaired. The failure mileage was approximately 50,000.
NHTSA complaint #11432419 — an unverified report by a vehicle owner.
The contact owns a 2018 Chrysler Pacifica. The contact stated while attempting to park the vehicle, the back over prevention camera failed to display an image on the screen. The contact also stated that the rearview image would remain on the radio display. The contact stated that there was no warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed with the radio software needing to be updated. The vehicle was not repaired. The contact was relating the failure to NHTSA campaign number: 19V886000 (Back Over Prevention, Equipment). The manufacturer had been informed of the failure and informed the contact that the part was not yet available. The failure mileage was approximately 800.
NHTSA complaint #11423921 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT STATED AFTER SHIFTING GEARS FROM REVERSE TO DRIVE, THE REAR BACKUP CAMERA IMAGINE REMAINED ON THE DISPLAY SCREEN. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED YET. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 19V886000 (BACK OVER PREVENTION, EQUIPMENT) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 66,000.
NHTSA complaint #11397850 — an unverified report by a vehicle owner.
THERE HAVE BEEN NO MAP UPDATES TO THE BUILT-IN GPS NAVIGATION SYSTEM IN TWO YEARS. WITH CONSTANTLY CHANGING ROADS, REGULAR MAP UPDATES ARE VITAL. THE LACK OF MAP UPDATES IS A DANGEROUS SAFETY ISSUE, AS THE BUILT-IN GPS NAVIGATION SYSTEM CANNOT BE RELIED UPON. I HAVE MONITORED THE OFFICIAL CHRYSLER SOURCE FOR MAP UPDATES, AND THERE HAVE BEEN NONE. NUMEROUS TELEPHONE CALLS TO CHRYSLER HAVE CONFIRMED THAT THERE ARE NO MAP UPDATES AVAILABLE, AND NO PREDICTION AS TO WHEN OR IF SUCH UPDATES WILL EVER BE AVAILABLE.
NHTSA complaint #11269411 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V049000(ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING), 18V395000(ELECTRICAL SYSTEM, EQUIPMENT), AND 18V332000 (ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. RAY BRANDT CHRYSLER DODGE JEEP RAM FIAT (1660 WESTBANK EXPY, HARVEY, LA 70058, (504) 334-8908) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER DIAGNOSED THAT THE BATTERY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. WHILE DRIVING VARIOUS SPEEDS, THE CHECK ENGINE AND BRAKE WARNING INDICATORS ILLUMINATED. ALSO, THE VEHICLE LOST POWER ONCE THE CONTACT RELEASED THE BRAKE PEDAL. THE CONTACT WOULD HAVE TO TURN THE VEHICLE OFF AND BACK ON IN ORDER FOR THE VEHICLE TO RESUME NORMAL OPERATION. AN INDEPENDENT MECHANIC PERFORMED A SECOND DIAGNOSTIC TEST, BUT FOUND NO FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 53,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #11240429 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2018 CHRYSLER PACIFICA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 19V348000 (ELECTRICAL SYSTEM) AND 18V395000 (ELECTRICAL SYSTEM, EQUIPMENT). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. JACKSONVILLE CHRYSLER DODGE JEEP RAM ARLINGTON (9600 ATLANTIC BLVD, JACKSONVILLE, FL 32225, (877) 677-5782) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDIES. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #11210564 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT RECEIVED RECALL NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBERS: 17V542000 (SEAT BELTS), 18V049000 (ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING), 18V395000 (ELECTRICAL SYSTEM, EQUIPMENT), AND 18V332000 (ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. THE DEALER (BAYSIDE CHRYSLER JEEP DODGE, 21219 NORTHERN BOULEVARD, BAYSIDE, NEW YORK, 11361) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT UPDATED 10/19/18
NHTSA complaint #11114502 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V395000 (ELECTRICAL SYSTEM, EQUIPMENT). THE DEALER (LAWLEY DODGE CHRYSLER JEEP RAM, 2750 US-180, SILVER CITY, NM 88061, (888) 706-9179) WAS CONTACTED NUMEROUS TIMES, BUT THE CONTACT RECEIVED NO RESPONSE FROM THE DEALER AND HAD BEEN UNABLE TO SCHEDULE AN APPOINTMENT FOR THE RECALL REPAIR WITHIN A REASONABLE TIME FRAME. THE MANUFACTURER WAS CONTACTED TO DETERMINE IF THE PART WAS AVAILABLE AND TO BE REFERRED TO AN AUTHORIZED DEALER TO SCHEDULE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #11113585 — an unverified report by a vehicle owner.
2017 CHRYSLER PACIFICA. CONSUMER WRITES IN REGARDS TO A DEFECTIVE MOPAR ROOF RACK. *LD THE CONSUMER STATED THE ROOF RACK WAS CARRYING A 51LB BOX SPRING WHEN THE FRONT CROSS PIECE DETACHED. THIS CAUSED THE ROOF RACK AND BOX SPRING TO CRASH INTO 2 PICK UP TRUCKS. THE TRUCKS HAD DAMAGE TO THE WINDSHIELD AND BODY.
NHTSA complaint #11056488 — an unverified report by a vehicle owner.
AFTER FOLLOWING GIVEN INSTRUCTIONS MY RADIO UCONNECT SYSTEM HAS BECOME NONFUNCTIONAL..I HAVE BEEN TOLD BY THE MANUFACTURER I HAVE TO WAIT FOR AN UPDATE OR A FIX. IT HAS BEEN ALMOST 2 WEEKS ALREADY ... ..UPDATED 10/25/17 *BF UPDATED 10/30/2017
NHTSA complaint #11024792 — an unverified report by a vehicle owner.
JUST TOOK MY 2005 CHRYSLER PACIFICA TO MY MECHANIC TODAY, 08/19/2014, AND FOUND MY UNDERCARRIAGE TO BE RUSTING. I WAS TOLD THAT IT WOULD LAST ONLY ABOUT 1 MORE YEAR. OUR CHRYSLER PACIFICA ONLY HAS ABOUT 109,000 MILES ON IT. IT IS GOING TO COST WELL OVER $3500.00 TO REPLACE THE UNDERCARRIAGE. I AM A DISABLED VETERAN, AND AM ON A FIXED BUDGET. THESE COSTS ARE TAXING MYSELF AND MY WIFE, AND EATING UP OUR SAVINGS. WE NEED HELP TO FIND OUT IF CHRYSLER WOULD BE WILLING TO HELP US OUT WITH THE COST OF FIXING OUR VEHICLE, OR AT LEAST MEETING US HALF WAY.
NHTSA complaint #10626281 — an unverified report by a vehicle owner.
07/05/07 CUSTOMER REPORTED BLOWER MOTOR NOISY, CHRYSLER CHECKED AND FOUND BLOWER MOTOR NOISY AND REPLACED THE BLOWER MOTOR. COST TO CUSTOMER $179.00. ON 08/11/10 BLOWER MOTOR NOISY ON HIGH SPEEDS, CHRYSLER REMOVED AND REPLACED THE BLOWER MOTOR. COST TO CUSTOMER $256.00. ON 07/05/12 CUSTOMER EXPERIENCING SAME PROBLEM WITH NOISY BLOWER MOTOR. WILL NEED TO TAKE VEHICLE TO DEALER TO HAVE BLOWER MOTOR REPLACED AGAIN.
NHTSA complaint #10464312 — an unverified report by a vehicle owner.
A FOLLOW UP TO EARLIER SAFETY COMPLAINT.JUST ORDERED A COMPUTER FOR THE AFFECTED VEHICLE AND WHILE DESCRIBING THE PROBLEM TO THE TECH WAS INFORMED THAT IT IS A WELL KNOWN PROBLEM AFFECTING NOT ONLY MY PACIFICA BUT THEIR TOWN AND COUNTRY MINI VAN AS WELL.
NHTSA complaint #10456566 — an unverified report by a vehicle owner.
THIS VEHICLE HAS SUFFERED THROUGH A WIDE VARIETY OF PROBLEMS AS OUTLINED FROM ONLINE COMPLAINT BOARDS. TODAY HAS STARTED SUDDEN ACCELERATION WHILE STOPPED AT TRAFFIC LIGHTS ALMOST TAKING ME INTO TRAFFIC YOUR INVESTIGATION ON THESE ARE CLOSED BUT I NEVER HAD SATISFACTION SPEAKING TO CHRYSLER OFFICIALS AND WAS INFORMED BY MY DEALER A COUPLE OF YEARS AGO THAT THE VEHICLE WAS MADE BY THE ;OLD; COMPANY AND THE NEW COMPANY DOES NOT HONOR PROBLEMS.WHAT IS DISTURBING IS THAT A CLOSE INSPECTION BY ME HAS REVEALED THAT THE WIRING HARNESS GOING TO THE CONTROL COMPUTER WAS ROUTED UNDER THE DRIVERS SIDE FLEXIBLE MOTOR MOUNT AND THE HARNESS HAS BEEN DAMAGED BY THE MOUNT COMPRESSING THIS HARNESS RIGHT ON TOP OF A BOLT ON THE FRAME CAUSING FRAYING OF SEVERAL CONTROL WIRES .THE POOR DESIGN HAS INDEED CREATED MOST OF THE PROBLEMS WITH THE VEHICLE AND COULD CAUSE WRECKS AND PERHAPS EVEN DEATHS. CHRYSLER HAS INFORMED ME THEY DO NOT ACCEPT SUGGESTIONS FROM THE PUBLIC BUT FOR THE SAFETY OF THE CITIZENS STILL DRIVING THESE VEHICLES,I SEE A LOT ON THE ROAD, PLEASE CONTACT THEM AS TO THIS PROBLEM WHICH WHILE NOT COVERED UNDER THEIR WARRANTY SHOULD BE AS THIS FLAW ONLY SHOWS UP WITH MILEAGE. THE WIRING HARNESS HAS NOT BEEN PRICED BY ME YET BUT IF PAST EXPERIENCE IS THE GUIDE CHRYSLER PARTS ARE SIGNIFICANTLY HIGHER THAN COMPETITORS,EVEN IF THE LAST 'GENUINE' PART HAD PRODUCT OF SOUTH KOREA RIGHT ON THE BOX. THE PROBLEM IS POOR DESIGN.
NHTSA complaint #10456378 — an unverified report by a vehicle owner.