109 of the
10,659 complaints filed about the Chrysler Pacifica
are about the stability control —
1% of everything owners reported.
The worst model year for it is 2018.
109
Complaints
1%
Share of all complaints
2
Crashes
1
Fires
Stability & Traction Control complaints by model year
The contact owned a 2022 Chrysler Pacifica. The contact stated that while driving approximately 55 MPH, a very loud snapping noise had suddenly occurred, and the message "Stability System Activated" displayed before the steering wheel suddenly turned to the right, causing the driver to lose control of the vehicle to crash and roll over multiple times. The police and first responders were called to the scene, and the occupants were transported to the hospital. During the crash, the driver sustained multiple neck and back fractures and a right leg injury from the seat belt strap. The front passenger sustained multiple rib fractures. The vehicle was destroyed and later towed away. The cause of the failure was not determined. The manufacturer and local dealer were not notified of the failure. The contact also indicated that due to the injuries sustained in the crash, his right hand is unusable. The VIN was not available. The failure mileage was 5,000.
NHTSA complaint #11672660 — an unverified report by a vehicle owner.
The contact owns a 2017 Chrysler Pacifica. The contact stated while driving 70 MPH, the vehicle started to sway from left to right, and a message displayed reading "Stability Control System Fault". No warning lights were illuminated. The vehicle was taken to the dealer, who determined that the rear passenger’s side cradle was fractured. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 130,000.
NHTSA complaint #11556433 — an unverified report by a vehicle owner.
The contact owns a 2017 Chrysler Pacifica. The contact stated that two weeks after purchasing the vehicle new, the vehicle would jerk while driving at various speeds and depressing the accelerator pedal. The RPM’s was stuck on 2,000 RPM. There was no warning light illuminated. The vehicle was taken to the dealer where a diagnostic test was completed. The contact did not recall whether the vehicle was repaired. The vehicle was then taking to an independent mechanic several times where unknown repairs were completed; however, the failure persisted. Additionally, the contact stated that the check engine warning light was illuminated. The vehicle was taken to a local Pep Boys where it was diagnosed with evaporative emission system failure. Additionally, the contact stated while driving approximately 10 MPH and coming to a complete stop, the engine was making a loud banging sound before the vehicle shut off. The electronic throttle control warning light was illuminated and the message "Service electronic stability" was displayed. The contact was able to restart the vehicle. The vehicle was taken to an independent mechanic where an unknown repair was completed; however, the check engine warning light illuminated for several days. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 11.
NHTSA complaint #11496709 — an unverified report by a vehicle owner.
DRIVING ON MAJOR HIGHWAY AT 70 MPH, CAR SUDDENLY LOST POWER WITH NO WARNING OTHER THAN A MESSAGE ON DASH 'PARKING BRAKE MAY TEMPORARILY BE UNAVAILABLE', CAR DID NOT SHUT OFF BUT GAS PEDAL UNRESPONSIVE. PULLED OVER, TURNED OFF CAR, RESTARTED, PUT IN DRIVE, CAR DID NOT MOVE. NEW MESSAGE: SERVICE TRANS, PRESS BRAKE WHEN STOPPED, KEY OFF ENGINE TO ENGAGE PARK. PREVIOUS TWO DAYS, HAD TROUBLE ,TOOK 4 TRY'S TO START CAR FROM KEY FOB. CAR HAS 30391 MILES, I HAVE OWNED IT 2 MONTHS. HAD TO BE TOWED TO DEALERSHIP.
NHTSA complaint #11366332 — an unverified report by a vehicle owner.
ON FOUR OCCASIONS, I STARTED THE VAN AND IT IMMEDIATELY BECAME LOCKED IN PARK MODE WITH A NOTICE ABOUT ELECTRONIC STABILITY CONTROL ISSUES. YOU CAN'T TURN OFF THE VEHICLE OR TAKE IT OUT OF PARK. CHRYSLER IS BUYING BACK THE VEHICLE BECAUSE THEY CAN'T FIX IT.
NHTSA complaint #11364809 — an unverified report by a vehicle owner.
MY VAN ON MULTIPLE OCCASSION HAS STALLED IN THE MIDDLE OF CITY INTERSECTIONS. WHILE DRIVING MY CAR WILL HAVE AN ELECTRICAL MELTDOWN. ALL DIFFERENT WARNING MESSAGES WILL APPEAR ON DASH, WARNING DINGS WILL GO OFF, MY WIPERS WILL GO ON WITHOUT ME TURNING THEM ON, WHEN I PUSH THE GAS IT WILL NOT DRIVE. ON ONE OCCASION THE CAR ACCELERATED WITHOUT PRESSING THE GAS OR IF THE GAS WAS PRESSED IT WOULD ACCELERATE MORE THAN THE PEDAL WAS BEING PRESSED. ALL MY BUTTONS ON MY DASH INCLUDING A/C, AUTO START, BACK UP CAMERA/SENSORS WILL NOT RESPOND. ITS AS THOUGH MY CAR JUST DIES. THIS OCCURRENCE HAS NO COMMON SCENARIO THAT BRINGS ON THE MALFUNCTION. I 'VE HAD TIMES WHEN IT MALFUNCTIONED WEEKS APART AND THIS LAST OCCURRENCE IT WAS A YEAR IN BETWEEN OCCURRENCES. I WAS TOLD ON A CHRYSLER FORUM TO CHECK MY PCM. MY BATTERIES HAVE BEEN TESTED AND PASSED. I CURRENTLY DO NOT HAVE MY AUX BATTERY INSTALLED AS I DO NOT WANT/LIKE MY AUTOSTART FEATURE. THIS ACCIDENT OCCURRED ALL 5 TIMES WITH MY AUX BATTERY INSTALLED. MY DEALERSHIP SAID "TOO MANY ELECTRICAL PARTS TO CHECK" AND "WE CANT DUPLICATE THE PROBLEM/GET ERROR CODE TO DIAGNOSE SO TAKE THE VAN BACK TILL IT HAPPENS AGAIN AND CALL US WHILE ITS HAPPENING AND DRIVE IT IN". FIRST ITS UNSAFE AND UNPREDICTABLE. I HAVE TRIED GETTING THIS FIXED AND THEY CAN'T EVEN/WONT FIX IT OR BUY IT BACK. NO LEMON LAW AS I AM SECOND OWNER, NOT PURCHASED NEW AND THE PROBLEMS STARTED HAPPENING AT 34000 MILES RIGHT BEFORE WARRANTY EXPIRED. THIS VEHICLE IS UNSAFE AND CHRYSLER WON'T FIX IT/DON'T KNOW HOW. NO REMEDY AFTER 2 YEARS AND 6/7 SHOP VISITS. I HAVE OPENED A CASE WITH FCA TWICE AND THEY THREATENED ME TO PICK UP VEHICLE OR THEY WOULD CHARGE ME FOR THE RENTAL I HAD. OTHERS HAVE EXPERIENCED THIS. LOOK AT CHRYSLER PACIFICA AND VOYAGER VAN ON FACEBOOK.
NHTSA complaint #11363646 — an unverified report by a vehicle owner.
ELECTRIC PANEL FRIED. DRIVING ALL OF A SUDDEN ON HIGHWAY MY POWER STEERING LIGHT CAME ON JERKED ME TO THE RIGHT VERY HARD AND THE IN LANE LIGHT POP ON THAT'S TURNED OFF IN MY VAN. AND ALL OF A SUDDEN JERKED ME EXTREMLY TO THE LEFT. GOOD THING TRAFFIC WASN'T GOING TO FAST I WOULD OF BEEN DEAD. WHEN EVER YOU WOULD ACCELERATE IT WOULD DO IT AGAIN. I WAS TRYING TO GET IN THE SLOW LANE TO PULL OVER. FIGURE THE CAR NEEDED TO BE TURNED OFF AND REBOOT COMPUTER. THAT DIDN'T HELP AS IT PROCEEDED TO DO IT. SO GOT OFF THE HIGHWAY. CAR ONLY HAS LITTLE OVER 28,000 MILE S IN IT.
NHTSA complaint #11361617 — an unverified report by a vehicle owner.
PURCHASED 2019 CHRYSLER PACIFICA LIMITED IN JULY 2020 WITH JUST OVER 30,000 MILES ON IT. LAST WEEK THE MASTER CYLINDER FOR THE BRAKING SYSTEM STARTED TO ACT UP. WHEN SITTING AT A STOP LIGHT/SIGN THE BRAKES START TO MAKE A LOUD HISSING SOUND AND PUSH BACK AGAINST MY FOOT FORCING ME TO PUSH THE PEDDLE ALL THE WAY TO THE FLOOR WITH MORE FORCE THEN SHOULD BE NEEDED. THIS CAUSES THE BREAKS TO DISENGAGE AND THE VAN ROLLS. I AM FORCED TO PUT THE VAN IN PARK AT STOP LIGHTS SO I WILL NOT ROLL INTO TRAFFIC OR VEHICLES IN FRONT OF ME WHEN I AM SUPPOSED TO BE STOPPED. SOMETIMES I AM ON A DECLINE OR EVEN JUST SITTING ON A STRAIGHT AWAY WAITING AT A STOPLIGHT/SIGN. THIS IS A MAJOR SAFETY ISSUE AS I HAVE MY KIDS IN THE VEHICLE 90% OF THE TIME. I AM NOT THE ONLY PERSON WITH THIS SAME ISSUE THAT I HAVE SEEN ON THE FORUMS AND NHTSA THIS NEEDS TO BE ADDRESSED.
NHTSA complaint #11360467 — an unverified report by a vehicle owner.
ENTERED FREEWAY BATTERY LIGHT CAME ON AND LOST POWER. STARTING EXITING FREEWAY THEN CAR EXCELERATING ON ITS OWN. ENGINE WAS REVING AND HUMMING SO MUCH I THOUGHT THE ENGINE WOULD CATCH ON FIRE. CAR WOULD NOT SLOW DOWN. I HAD TO PUT IT IN NEUTRUAL AND HIT THE BRAKES AS I EXIT THE FREEWAY TO SAFELY PARKED. CALLED TOW TRUCK FOR SERVICE.
NHTSA complaint #11355589 — an unverified report by a vehicle owner.
I'M IN A PARKING LOT GETTING READY TO LEAVE. TRIED TO START THE VEHICLE AND I RECEIVED A SERVICE SHIFTER PROMPT. IT WILL NOT START. I'VE BEEN HERE FOR 45 MINUTES.
NHTSA complaint #11343616 — an unverified report by a vehicle owner.
MULTIPLE TIMES OUR 2017 CHRYSLER PACIFICA HAS REVVED UP, THEN STALLED. THE SCREEN TELLS THE DRIVER TO PUT THE CAR IN PARK. I DID, THEN WAS ABLE TO PUT IT IN DRIVE AGAIN. SOMETIMES IT COMPLETELY STALLS, OTHER TIMES THE RPM INCREASES THEN THE CAR DECELERATES AND I CANNOT DRIVE OVER 20 MPH. THIS HAS HAPPENED WHILE DRIVING SLOWLY AT AN INTERSECTION AS WELL AS DRIVING ON A HIGHWAY.
NHTSA complaint #11341293 — an unverified report by a vehicle owner.
VEHICLE STOPPED STARTING - THE FOLLOWING ISSUES WERE BEING DISPLAYED. 1. VEHICLE NOT IN PARK, SERVICE TRANS STOPE SAFELY SHUT OFF ENGINE TO ENGAGE PARK, SERVICE ELECTRONIC STABILITY CONTROL, PARK SENSE UNAVAILABLE, SERVICE SHIFTER PROBLEM. UNABLE TO OPERATE TAIL GATE, UNABLE TO OPERATE SLIDING DOORS THE VEHICLE WAS IN STATIONARY MODEL WHILE MOTION I AM HAVING ISSUES WHEN SPEEDING UP FROM 20 TO 30 MILES PER HOUR THE CAR STALLS AND THEN PICKSUP CAR WAS IN IDLE STATE AND SUDDENLY THE CAR STOPS RESPONSING
NHTSA complaint #11337724 — an unverified report by a vehicle owner.
MY VAN IS CONSTANTLY STALLING... WEATHER ITS ME TAKING OFF AFTER A STOP OR DRIVING THROUGH TOWN MY VAN IS ALWAYS JERKING ME AROUND. I HAVE TAKEN IT TO THE DEALERSHIP MULTIPLE TIMES BUT THEY HAVE DONE NOTHING TO FIX THE ISSUE. NOW MY VAN WONT START AND MULTIPLE CODES CAME ON WHEN TRYING TO START MY VAN. SOMETHING WITH MY POWERSTEERING BEING LOCKED, SERVICE ELECTRONIC STABILITI CONTROL, SERVICE ANTILOCK BREAK SYSTEM, PARK BRAKE TEMPORARILY UNAVAILABLE AND POWERSTEERING UNAVAILABLE.
NHTSA complaint #11328828 — an unverified report by a vehicle owner.
CAR WILL STALL OUT WHILE IT'S IN DRIVE, BUT BRAKING. YESTERDAY IT DID IT AS I WAS TURNING LEFT IN THE MIDDLE OF AN INTERSECTION. IT STALLED AND TURNED OFF THE ENGINE FLASHING 'FCW/ LANESENSE UNAVAILABLE RESTART REQUIRED.' I THEN WILL HAVE TO SHIFT TO PARK AND RESTART THE CAR. THIS HAS HAPPENED SEVERAL TIMES AND CHRYSLER HAS NOT FIXED THE ISSUE.
NHTSA complaint #11311635 — an unverified report by a vehicle owner.
I RETURNED HOME FROM DRIVING A HALF AN HOUR IN MY VEHICLE AND WHEN I PUSHED THE START/STOP BUTTON TO TURN THE VEHICLE OFF IT WOULD NOT GO COMPLETELY OFF. THE ENGINE TURNED OFF BUT THE SENSORS AND RADIO WOULD NOT TURN OFF. NORMALLY IT SHUTS OFF WHEN YOU OPEN THE DOOR AND IT STILL WOULD NOT WORK. SO THEN I MESSED WITH THINGS A BIT AND MADE SURE ALL DOORS WERE SHUT. WHEN DOING SO THE BACK LEFT DOOR WOULD NOT LATCH ALL OF THE WAY. IT WOULD GO TO SHUT AND THE OPEN AGAIN BEFORE LATCHING.
NHTSA complaint #11307040 — an unverified report by a vehicle owner.
SEVERAL TIMES, WHILE DRIVING 20-30MPH AS WELL AS WHEN STOPPED AT A RED LIGHT OR A STOP SIGN, THE CAR HAS LOST POWER STEERING (STEERING WHEEL LOCKS, BRAKE SEEMS TO LOCK IN PLACE), UNABLE TO ACCELERATE OR DECELERATE, DASHBOARD FLASHES SOME MESSAGE ALONG THE LINES OF "STOP/START REQUIRED" OR "SHIFT TO P THEN DESIRED GEAR", BUT EVEN WHEN ATTEMPTING TO SHUT OFF THE CAR AND RESTART, SOMETIMES THIS DOES NOT EVEN WORK. AT TIMES IT HAS TAKEN 2-3 MINUTES TO EVEN GET THE CAR TO SHUT OFF COMPLETELY IN ORDER TO TRY TO TURN IT BACK ON (AS IF THE CAR IS COMPLETELY FROZEN). THIS HAS HAPPENED ON SIDE STREETS, AS WELL AS AT A STOP SIGN AND A RED LIGHT ON A BUSY ROAD, WHICH LEFT ME BLOCKING TRAFFIC FOR SEVERAL MINUTES, UNABLE TO OPERATE MY VEHICLE. THIS HAS HAPPENED AT LEAST 5-6 TIMES IN THE LAST YEAR, MOST RECENTLY TWICE IN THE LAST WEEK.
NHTSA complaint #11302929 — an unverified report by a vehicle owner.
1. IN MOTION ON CITY STREETS VEHICLE HAS HARSH SHIFTING, JERKS LIKE ITS SHIFTING INTO A DIFFERENT GEAR WHILE DRIVING UNDER 40 MPH. THIS STARTED HAPPENING TWO WEEKS OR SO AFTER PURCHASING THIS VEHICLE BRAND NEW AND DOES THIS ONCE TO TWICE A WEEK. 2.) IN MOTION ON STREETS AND FREEWAY THE STEREO GOES BLACK RANDOMLY AND WILL NOT TURN BACK ON, RADIO ALSO WILL RANDOMLY JUMP FROM MULTIPLE STATIONS INCLUDING AM/FM, CARPLAY, ETC. WHILE DRIVING. 3). IN MOTION DRIVING ON CITY STREETS THE VEHICLE ANTILOCK BRAKE SYSTEM KICKED IN WHILE PULLING OUT OF DRIVEWAY AND STOPPED VEHICLE DEAD IN ITS TRACKS WITH 3 CHILDREN IN THE VEHICLE. I MADE MULTIPLE ATTEMPTS AND WAS UNABLE TO RELEASE ANTILOCK BRAKE SYSTEM FOR ONE HOUR UNTIL IT AUTOMATICALLY SHUT OFF AND THEN WAS ABLE TO DRIVE BACK INTO DRIVEWAY.
NHTSA complaint #11299146 — an unverified report by a vehicle owner.
26 JUNE 2018, I LEASED THE 2018 CHRYSLER PACIFICA WITH THE S APPEARANCE PACKAGE VIN: [XXX] FROM OURISMAN CHRYSLER JEEP DODGE RAM OF ALEXANDRIA, 5900 RICHMOND HWY, ALEXANDRIA, VA 22303. FIRST COMPLAINT: ON THURSDAY, JUNE 28TH AT 8:51AM I REACHED OUT TO [XXX] EXPLAINING TO HIM THE CONSOLE WAS SHORTING OUT AND AT ONE POINT IT HAD COMPLETELY SHUT-OFF. . HE INSTRUCTED ME TO BRING IT BACK IN AND HAVE IT REPLACED SO THAT CHRYSLER WOULD HAVE A RECORD OF THE ISSUE. -- THIS ISSUE HAPPENED WITHIN DAYS OF PURCHASE. SECOND COMPLAINT: ON MONDAY, OCT 1, 2018 THE SAME 2018 CHRYSLER PACIFICA WITH THE S APPEARANCE PACKAGE STALLED, THEN SHUT OFF WHILE DRIVING HOME FROM REAL ESTATE CLASS (6 MONTHS PREGNANT). SUDDENLY FOR NO REASON, WITHOUT WARNING THE VEHICLE LOST ALL ELECTRICITY (INCLUDING POWER STEERING, ENGINE, INTERIOR AND EXTERIOR LIGHT.) RIGHT AFTER FLASHING THE FOLLOWING ERROR: ?SERVICE ELECTRICAL STABILITY CONTROL, PARK BRAKE UNAVAILABLE, BATTERY LIGHT, ENTER AUTO THEFT CODE, STOP SAFELY VEHICLE WILL SHUT OFF SOON AND OTHER NUMEROUS ERRORS. AS THE VAN SLOWED TO A CRAWL, AND PASSING VEHICLES DROVE BY NERVOUSLY TRYING TO AVOID HITTING ME, I EDGED OFF INTO A SCHOOL PARKING LOT. MY VEHICLE WAS TOWED TO OURISMAN CHRYSLER OF BOWIE MD, 2406 CRAIN HWY, BOWIE MD THIRD COMPLAINT: ON SUNDAY, DEC 8, 2019 THE SAME 2018 CHRYSLER PACIFICA WITH THE S APPEARANCE PACKAGE STALLED THEN SHUT OFF ON MY HUSBAND, AGAIN, SUDDENLY FOR NO REASON, WITHOUT WARNING THE VEHICLE LOST ALL ELECTRICITY (INCLUDING POWER STEERING, ENGINE, INTERIOR AND EXTERIOR LIGHT.) RIGHT AFTER FLASHING THE FOLLOWING ERROR: ?SERVICE ELECTRICAL STABILITY CONTROL, PARK BRAKE UNAVAILABLE, BATTERY LIGHT, ENTER AUTO THEFT CODE, STOP SAFELY VEHICLE WILL SHUT OFF SOON AND OTHER NUMEROUS ERRORS. FORTUNATELY, MY HUSBAND WAS ABLE TO COAST IT INTO THE GARAGE AS IT SHUT OFF, NEVER TO START AGAIN. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #11289034 — an unverified report by a vehicle owner.
WHILE COMING TO A STOP ON A CITY STREET VAN LOSES ALL POWER AND STALLS AFTER MAKING A CLICKING NOISE. I HAVE TO PUT IT IN PARK AND START THE CAR AGAIN.*DT
NHTSA complaint #11282581 — an unverified report by a vehicle owner.