Owners have filed 261 complaints
about the 2002 Chrysler Sebring with NHTSA between 2002 and 2021.
The largest single group is the engine & cooling.
Across this model's run it ranks 8 of 16 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 51
Against the median year of the Chrysler Sebring. 50 means typical for this
model; 100 means roughly double.
Severity — 79
15.3% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 49
28% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 2002 compares with every other Chrysler Sebring
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Engine
1826.5%
Automatic Transmission
1522.1%
Rear
1217.6%
RIM
710.3%
Lower Ball Joint
57.4%
Rack AND Pinion
45.9%
Frontal
45.9%
Rack
34.4%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
10.6%
1,000 – 9,999 miles
74.1%
10,000 – 24,999 miles
2112.2%
25,000 – 49,999 miles
4425.6%
50,000 – 74,999 miles
2715.7%
75,000 – 99,999 miles
4023.3%
100,000 – 149,999 miles
2313.4%
150,000+ miles
95.2%
NHTSA crash tests
The agency crash-tested this model year itself. These are its own
photographs and star ratings.
These stars come from the pre-2011 crash test programme. NHTSA
rebuilt the programme for the 2011 model year and states that
ratings either side of that change are not comparable — so do
not read these against a 2011-or-newer car's stars.
Frontal crash test
Side barrier crash test
Photographs taken by NHTSA during its own New Car Assessment Program crash
tests of this model year. Public domain.
Configuration
Overall
Front
Side
Rollover
2002 Chrysler Sebring Convertible
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2002 Chrysler Sebring 2-DR.
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2002 Chrysler Sebring 4-DR.
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When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Jan 2002peak 15Jul 2021
NHTSA investigations into the 2002 Chrysler Sebring
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
PE02082Opened 6 Nov 2002Closed 23 Apr 2003SEAT BELTS
SAFETY BELT CINCHING LATCH PLATE
THERE ARE NO INJURIES OR FATALITIES ASSOCIATED WITH THIS ALLEGED DEFECT.WHILE CONDUCTING THIS INVESTIGATION, ODI FOUND THAT THE SUBJECT CINCHES MEET THE LOAD BEARING REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD 208, AND THAT MANY OF THE REPORTED FAILURES WERE DUE TO INCORRECT CHILD SAFETY SEAT INSTALLATIONS. ADDITIONALLY, THE REPORT RATE IS LOW (1.60/100K).THE INFORMATION AVAILABLE FAILS TO ESTABLISH THE EXISTENCE OF A DEFECT TREND AT THIS TIME.FURTHER ALLOCATION OF AGENCY RESOURCES TO THIS ISSUE IS UNWARRANTED AND THE PRELIMINARY EVALUATION IS BEING CLOSED.
Complaints that involved harm
Reports where the owner recorded a crash, a fire, an injury or a death.
Hudson, FLCrash1 injured
UNKNOWN OR OTHER
I HAVE ATTACHED THE PAPERWORK 4 MY 2002 CHRYSLER SEBRING. AS YOU CAN SEE MY FIRST PAYMENT WAS APRIL 13TH 2018 THIS WAS MY DEPOSIT $700. AGAIN ON APRIL 24TH I PAID ANOTHER $600. MAY 20TH I PAID ANOTHER $700. JUNE 5TH I PAID $105. JUNE 5TH IS WHEN I TOOK POSSESSION OF THE CAR. JULY 1ST IS WHEN I HAD THE CAR ACCIDENT, WHERE I WAS INFORMED THAT THE DAMAGE ON THE CAR WAS SO SEVERE BECAUSE THE UNDERCARRIAGE WAS ALL RUSTED OUT. THE CAR WAS TOTALED. THE FIRST DAY I TOOK THE CAR HOME THE BATTERY WAS DEAD I HAD TO BUY ANOTHER BATTERY FOR $75. I NOTICED THE CAR WAS BOTTOMING OUT I TOLD THE MECHANIC JIM WHO IS ALSO THE MAN THAT SOLD ME THE CAR AND HE ASSURED ME IT WAS SAFE. THEY HAD THREE MONTHS TO CHECK THE WHOLE CAR OUT AND MAKE SURE IT WAS SAFE AND IT SAT IN THE SAME SPOT UNTIL I PICKED IT UP. NOW EITHER THEY NEVER CHECKED THE CAR OR THEY CHECKED THE CAR AND SOLD IT TO ME ANYWAY. THE WAY I SEE IT IS THEY WERE WRONG EITHER WAY. NOT TO MENTION THAT JIM THE SO-CALLED MECHANIC IS THE ONE WHO SOLD IT TO ME. RIGHT AFTER THE BATTERY DIED THE RADIO TOOK A CRAP. THEY ALSO CHARGED ME EXTRA 4 TAX TAGS AND TITLE WHICH WAS SUPPOSED TO BE INCLUDED IN THE $2,000 THAT THEY WANTED FOR THE CAR. I TRIED TO NEGOTIATE WITH THEM SEEING THAT IT WAS UNDER A MONTH THAT I ACTUALLY HAD THE CAR IN MY POSSESSION I EXPLAINED TO JIM WHAT THE POLICE TOLD ME ABOUT BEING ALL RUSTED BUT THEY INSISTED I HAD THE CAR TOO LONG AND THAT THEY WEREN'T GOING TO DO ANYTHING ABOUT IT. SO HERE WE ARE. I HAVE A PERSONAL INJURY CASE GOING ON RIGHT NOW, I WAS TOLD I NEEDED YOUR TYPE OF ATTORNEY TO FIGHT LLAPI AUTO SALES HUDSON FLA. FLORA IS THE PERSON WHO "MADE THE SALE" (HER NUMBER IS 727-478-5632), BUT IT WAS JIM THE MECHANIC WHO REALLY SOLD ME THE CAR, THAT'S WHY I TRUSTED HIS WORD IT WAS SAFE.
NHTSA complaint #11205732 — an unverified report by a vehicle owner.
at 107,000 milesNewark, NJCrash1 injured
AIR BAGS
TL* THE CONTACT OWNED A 2002 CHRYSLER SEBRING. WHILE DRIVING APPROXIMATELY 25 MPH AND ATTEMPTING TO MAKE A TURN, THE STEERING WHEEL SEIZED AND CAUSED THE VEHICLE TO CRASH INTO A CONCRETE DIVIDER. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT WAS NOT SURE IF A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A TOW YARD AND DEEMED A TOTAL LOSS. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 107,000.
NHTSA complaint #11092498 — an unverified report by a vehicle owner.
at 107,000 milesNewark, NJCrash1 injured
STEERING
TL* THE CONTACT OWNED A 2002 CHRYSLER SEBRING. WHILE DRIVING APPROXIMATELY 25 MPH AND ATTEMPTING TO MAKE A TURN, THE STEERING WHEEL SEIZED AND CAUSED THE VEHICLE TO CRASH INTO A CONCRETE DIVIDER. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT WAS NOT SURE IF A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A TOW YARD AND DEEMED A TOTAL LOSS. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 107,000.
NHTSA complaint #11092498 — an unverified report by a vehicle owner.
Evansville, INFire
STEERING
TL* THE CONTACT OWNS A 2002 CHRYSLER SEBRING CONVERTIBLE. WHILE DRIVING AT APPROXIMATELY 30 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER WITHOUT WARNING . IN ADDITION, THE CONTACT MENTIONED THAT SMOKE FUMES APPEARED UNDER THE HOOD. THE CONTACT PULLED THE VEHICLE OVER AND HAD IT TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FRONT BALL JOINT ON THE CONTROL ARM ASSEMBLY FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10E059000 (SUSPENSION). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA complaint #10774483 — an unverified report by a vehicle owner.
Evansville, INFire
SUSPENSION
TL* THE CONTACT OWNS A 2002 CHRYSLER SEBRING CONVERTIBLE. WHILE DRIVING AT APPROXIMATELY 30 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER WITHOUT WARNING . IN ADDITION, THE CONTACT MENTIONED THAT SMOKE FUMES APPEARED UNDER THE HOOD. THE CONTACT PULLED THE VEHICLE OVER AND HAD IT TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FRONT BALL JOINT ON THE CONTROL ARM ASSEMBLY FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10E059000 (SUSPENSION). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA complaint #10774483 — an unverified report by a vehicle owner.
at 85,237 milesMoultrie, GACrash
WHEELS
ON MAY 17,2010 WHILE DRIVING TO COLLEGE, I NOTICED A LOUD WHINING ROUGH SOUND, AND EVERY TIME I HIT A BUMP IT WOULD SOUND LIKE SOMETHING WAS LOOSE COMING FROM MY TIRES. BEFORE, I COULD STOP TO SEE WHAT THE PROBLEM WAS, MY STEERING WHEEL LOCKED AND MY CAR RAN OFF THE ROAD WHEN I ATTEMPTED TO REGAIN CONTROL MY SEBRING OVER CORRECTED AND ENTERED A COUNTERCLOCKWISE SPIN. I CROSSED 5 BUSY LANES BEFORE STRIKING A DITCH. MY CAR STOPPED OPPOSITE DIRECTION OF ONCOMING TRAFFIC!!! JULY OF 2013 I HAD MY LOWER CONTROL ARMS, AND BALL JOINTS REPLACED. AND AGAIN IN FEBRUARY 14,2014 I HAD TO TAKE MY CAR TO THE SHOP AGAIN FOR LOWER BALL JOINT DISCONNECT AND REPLACE LOWER CONTROL ARMS. AND AGAIN THIS YEAR FEBRUARY 24, 2015 FOR THE EXACT SAME THING; REPLACEMENT OF LOWER CONTROL ARMS AND LOWER BALL JOINT. THIS CAR IS VERY HAZARD I WAS BLESSED THERE WERE NO INJURIES IN 2010 WHEN I HAD MY ACCIDENT! EVERY TIME; I DRIVE THIS CAR I AM SO FRANTIC OF KNOWING AROUND THE TIME I AM GOING TO HEAR THAT SOUND OF SOMETHING RATTLING AND SOUNDING LIKE LOOSE BOLTS COMING FROM THE TIRE. MY 15 YEAR OLD DAUGHTER THIS YEAR, MADE THE REMARK;" MAMA I HEAR THAT RATTLING SOUND AGAIN!" PLEASE SOMEONE, SOMEWHERE; DO SOMETHING ABOUT THE COSTLY REPAIRS ON THE CHRYSLER SEBRING 2002 CARS. THE ECONOMY IS NOT CHEAP TO LIVE IN, ESPECIALLY WHEN YOU ARE FIXING THE SAME REPAIRS YEAR AFTER YEAR ON THE ONLY VEHICLE YOU HAVE. AND YES, I DO HAVE ALL RECEIPTS ON REPAIRS AND ACCIDENT REPORT. THANK YOU VERY MUCH FOR YOUR TIME AND CONSIDERATION OF HELPING.
NHTSA complaint #10736068 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Gloversville, NY
SERVICE BRAKES
Rear Disc Brakes.I had a repair shop and a dealership assess what they both found to be what's called a Backplate.It mounts onto both Left and Right Spindles.The Backplate on Left and Right hold or guide the Pads in place on both sides of the caliper.The pins show to be almost rusted out.The dealership told me the Left and Right Backplate is unavailable and obsolete.So my options are to find a shop that can fabricate the parts or modify the rear brake system.Truly a poor design.A prototype that slipped through the cracks.I have invested thousands over the years into the vehicle so I would have a problem free efficient ride when I retire.I now had to finance another vehicle because the Chrysler Sebring is no longer driveable.The dealership told me 100.00 to scrap it.Unacceptable! I will continue to pursue my options. I invested alot of blood money into the vehicle and the help I received to date is Park it or Junk it.That is not even a remote consideration.
NHTSA complaint #11424177 — an unverified report by a vehicle owner.
at 41,990 milesAlbuquerque, NM
AIR BAGS
ONCE I TURN ON THE CAR THE AIRBAG LIGHT GOES ON AND OFF CONSTANTLY
NHTSA complaint #11351280 — an unverified report by a vehicle owner.
at 98,000 milesDelbarton, WV
ELECTRICAL SYSTEM
WHEN UR DRIVING DOWN THE ROAD THE ENGINE JUST SHUTS DOWN LIKE U TURNED OFF THE KEY. IT ISN'T OVER HEATING AND NO CHECK ENGINE LIGHT SO I CANNOT FIGURE OUT WHY IT KEEPS DOING THIS AND IT HAS A NEW BATTERY . I JUST BOUGHT THE CAR.
NHTSA complaint #11324022 — an unverified report by a vehicle owner.
at 98,000 milesDelbarton, WV
ENGINE
WHEN UR DRIVING DOWN THE ROAD THE ENGINE JUST SHUTS DOWN LIKE U TURNED OFF THE KEY. IT ISN'T OVER HEATING AND NO CHECK ENGINE LIGHT SO I CANNOT FIGURE OUT WHY IT KEEPS DOING THIS AND IT HAS A NEW BATTERY . I JUST BOUGHT THE CAR.
NHTSA complaint #11324022 — an unverified report by a vehicle owner.
at 98,000 milesDelbarton, WV
ELECTRONIC STABILITY CONTROL (ESC)
WHEN UR DRIVING DOWN THE ROAD THE ENGINE JUST SHUTS DOWN LIKE U TURNED OFF THE KEY. IT ISN'T OVER HEATING AND NO CHECK ENGINE LIGHT SO I CANNOT FIGURE OUT WHY IT KEEPS DOING THIS AND IT HAS A NEW BATTERY . I JUST BOUGHT THE CAR.
NHTSA complaint #11324022 — an unverified report by a vehicle owner.
Hudson, FLCrash1 injured
UNKNOWN OR OTHER
I HAVE ATTACHED THE PAPERWORK 4 MY 2002 CHRYSLER SEBRING. AS YOU CAN SEE MY FIRST PAYMENT WAS APRIL 13TH 2018 THIS WAS MY DEPOSIT $700. AGAIN ON APRIL 24TH I PAID ANOTHER $600. MAY 20TH I PAID ANOTHER $700. JUNE 5TH I PAID $105. JUNE 5TH IS WHEN I TOOK POSSESSION OF THE CAR. JULY 1ST IS WHEN I HAD THE CAR ACCIDENT, WHERE I WAS INFORMED THAT THE DAMAGE ON THE CAR WAS SO SEVERE BECAUSE THE UNDERCARRIAGE WAS ALL RUSTED OUT. THE CAR WAS TOTALED. THE FIRST DAY I TOOK THE CAR HOME THE BATTERY WAS DEAD I HAD TO BUY ANOTHER BATTERY FOR $75. I NOTICED THE CAR WAS BOTTOMING OUT I TOLD THE MECHANIC JIM WHO IS ALSO THE MAN THAT SOLD ME THE CAR AND HE ASSURED ME IT WAS SAFE. THEY HAD THREE MONTHS TO CHECK THE WHOLE CAR OUT AND MAKE SURE IT WAS SAFE AND IT SAT IN THE SAME SPOT UNTIL I PICKED IT UP. NOW EITHER THEY NEVER CHECKED THE CAR OR THEY CHECKED THE CAR AND SOLD IT TO ME ANYWAY. THE WAY I SEE IT IS THEY WERE WRONG EITHER WAY. NOT TO MENTION THAT JIM THE SO-CALLED MECHANIC IS THE ONE WHO SOLD IT TO ME. RIGHT AFTER THE BATTERY DIED THE RADIO TOOK A CRAP. THEY ALSO CHARGED ME EXTRA 4 TAX TAGS AND TITLE WHICH WAS SUPPOSED TO BE INCLUDED IN THE $2,000 THAT THEY WANTED FOR THE CAR. I TRIED TO NEGOTIATE WITH THEM SEEING THAT IT WAS UNDER A MONTH THAT I ACTUALLY HAD THE CAR IN MY POSSESSION I EXPLAINED TO JIM WHAT THE POLICE TOLD ME ABOUT BEING ALL RUSTED BUT THEY INSISTED I HAD THE CAR TOO LONG AND THAT THEY WEREN'T GOING TO DO ANYTHING ABOUT IT. SO HERE WE ARE. I HAVE A PERSONAL INJURY CASE GOING ON RIGHT NOW, I WAS TOLD I NEEDED YOUR TYPE OF ATTORNEY TO FIGHT LLAPI AUTO SALES HUDSON FLA. FLORA IS THE PERSON WHO "MADE THE SALE" (HER NUMBER IS 727-478-5632), BUT IT WAS JIM THE MECHANIC WHO REALLY SOLD ME THE CAR, THAT'S WHY I TRUSTED HIS WORD IT WAS SAFE.
NHTSA complaint #11205732 — an unverified report by a vehicle owner.
Cleveland, OH
POWER TRAIN
2002 CHRYSLER SEBRING. CONSUMER WRITES IN REGARDS TO FOLLOW UP ON MULTIPLE MECHANICAL ISSUES CASE . *AS
NHTSA complaint #11132608 — an unverified report by a vehicle owner.
Cleveland, OH
AIR BAGS
2002 CHRYSLER SEBRING. CONSUMER WRITES IN REGARDS TO FOLLOW UP ON MULTIPLE MECHANICAL ISSUES CASE . *AS
NHTSA complaint #11132608 — an unverified report by a vehicle owner.
Cleveland, OH
SUSPENSION
2002 CHRYSLER SEBRING. CONSUMER WRITES IN REGARDS TO FOLLOW UP ON MULTIPLE MECHANICAL ISSUES CASE . *AS
NHTSA complaint #11132608 — an unverified report by a vehicle owner.
at 107,000 milesNewark, NJCrash1 injured
AIR BAGS
TL* THE CONTACT OWNED A 2002 CHRYSLER SEBRING. WHILE DRIVING APPROXIMATELY 25 MPH AND ATTEMPTING TO MAKE A TURN, THE STEERING WHEEL SEIZED AND CAUSED THE VEHICLE TO CRASH INTO A CONCRETE DIVIDER. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT WAS NOT SURE IF A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A TOW YARD AND DEEMED A TOTAL LOSS. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 107,000.
NHTSA complaint #11092498 — an unverified report by a vehicle owner.
at 107,000 milesNewark, NJCrash1 injured
STEERING
TL* THE CONTACT OWNED A 2002 CHRYSLER SEBRING. WHILE DRIVING APPROXIMATELY 25 MPH AND ATTEMPTING TO MAKE A TURN, THE STEERING WHEEL SEIZED AND CAUSED THE VEHICLE TO CRASH INTO A CONCRETE DIVIDER. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT WAS NOT SURE IF A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A TOW YARD AND DEEMED A TOTAL LOSS. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 107,000.
NHTSA complaint #11092498 — an unverified report by a vehicle owner.
at 137,528 milesManchester, MA
ENGINE
VEHICLE WAS RUNNING WELL AND WELL MAINTAINED. THEN HAD ISSUES STARTING AND SUDDENLY DIED WITHOUT WARNING. SEEMS TO BE A SIMILAR ENGINE FAILURE OF THESE MODELS.
NHTSA complaint #11003469 — an unverified report by a vehicle owner.
Murfreesboro, NC
AIR BAGS
TL* THE CONTACT OWNS A 2002 CHRYSLER SEBRING. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED AND THE CRUISE CONTROL WAS NOT OPERABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA complaint #10980142 — an unverified report by a vehicle owner.
Murfreesboro, NC
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2002 CHRYSLER SEBRING. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED AND THE CRUISE CONTROL WAS NOT OPERABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA complaint #10980142 — an unverified report by a vehicle owner.
at 110,000 milesOklahoma City, OK
SUSPENSION
BALL JOINTS BROKE RIGHT AND LEFT FRONT.
NHTSA complaint #10969889 — an unverified report by a vehicle owner.
at 26,556 milesFranklyn, OH
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2002 CHRYSLER SEBRING. WHILE DRIVING 5 MPH, A LOUD POPPING AND ROLLING NOISE WAS HEARD COMING FROM THE PASSENGER SIDE OF THE DASHBOARD. THE CONTACT NOTICED PIECES OF THE DASHBOARD FALLING AND CRACKING FROM THE DRIVER TO THE PASSENGER SIDE OF THE VEHICLE TOWARDS THE AIR BAGS. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 26,556.
NHTSA complaint #10855428 — an unverified report by a vehicle owner.
at 25,000 milesCleveland, OH
SUSPENSION
TL* THE CONTACT OWNS A 2002 CHRYSLER SEBRING. THE CONTACT STATED THAT WHILE DRIVING, THE REAR DRIVER SIDE WHEEL SLIGHTLY SEPARATED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT WHERE IT WAS DIAGNOSED THE ALL FOUR BALL JOINTS AND STRUTS NEEDED TO BE REPLACED. IN ADDITION, THE VEHICLE WAS ALSO DIAGNOSED THAT THERE WAS A WATER PUMP MALFUNCTION AND THE FUEL TANK FILLER NECK HAD CORRODED WITH THE VEHICLE. THE VEHICLES DRIVER SIDE REAR BALL JOINT AND THE FILLER NECK WERE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 09E056000 (SUSPENSION) HOWEVER THE VIN WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 25,000. *TT
NHTSA complaint #10852219 — an unverified report by a vehicle owner.
at 25,000 milesCleveland, OH
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2002 CHRYSLER SEBRING. THE CONTACT STATED THAT WHILE DRIVING, THE REAR DRIVER SIDE WHEEL SLIGHTLY SEPARATED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT WHERE IT WAS DIAGNOSED THE ALL FOUR BALL JOINTS AND STRUTS NEEDED TO BE REPLACED. IN ADDITION, THE VEHICLE WAS ALSO DIAGNOSED THAT THERE WAS A WATER PUMP MALFUNCTION AND THE FUEL TANK FILLER NECK HAD CORRODED WITH THE VEHICLE. THE VEHICLES DRIVER SIDE REAR BALL JOINT AND THE FILLER NECK WERE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 09E056000 (SUSPENSION) HOWEVER THE VIN WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 25,000. *TT
NHTSA complaint #10852219 — an unverified report by a vehicle owner.
at 66,000 milesHaworth, NJ
ENGINE
CAR COMPLETELY STALLED WHEN DRIVING ON HIGHWAY. MECHANIC SAID IT WAS EXTREMELY COMMON IN THESE CARS.
NHTSA complaint #10809466 — an unverified report by a vehicle owner.
Evansville, INFire
STEERING
TL* THE CONTACT OWNS A 2002 CHRYSLER SEBRING CONVERTIBLE. WHILE DRIVING AT APPROXIMATELY 30 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER WITHOUT WARNING . IN ADDITION, THE CONTACT MENTIONED THAT SMOKE FUMES APPEARED UNDER THE HOOD. THE CONTACT PULLED THE VEHICLE OVER AND HAD IT TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FRONT BALL JOINT ON THE CONTROL ARM ASSEMBLY FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10E059000 (SUSPENSION). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA complaint #10774483 — an unverified report by a vehicle owner.
Evansville, INFire
SUSPENSION
TL* THE CONTACT OWNS A 2002 CHRYSLER SEBRING CONVERTIBLE. WHILE DRIVING AT APPROXIMATELY 30 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER WITHOUT WARNING . IN ADDITION, THE CONTACT MENTIONED THAT SMOKE FUMES APPEARED UNDER THE HOOD. THE CONTACT PULLED THE VEHICLE OVER AND HAD IT TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FRONT BALL JOINT ON THE CONTROL ARM ASSEMBLY FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10E059000 (SUSPENSION). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA complaint #10774483 — an unverified report by a vehicle owner.
at 133,000 milesFreeland, PA
POWER TRAIN
TL* THE CONTACT OWNS A 2002 CHRYSLER SEBRING. WHILE DRIVING 40 MPH, THE DRIVER SIDE TIE ROD FRACTURED AND THE CONTACT LOST CONTROL OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TIE ROD WAS REPLACED. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE HESITATED TO ACCELERATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHERE THE SCREEN ON THE TRANSMISSION WAS REPLACED. THE FAILURE RECURRED, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 133,000. UPDATED 09/25/15*LJ UPDATED 12/12/2017
NHTSA complaint #10744391 — an unverified report by a vehicle owner.
at 133,000 milesFreeland, PA
SUSPENSION
TL* THE CONTACT OWNS A 2002 CHRYSLER SEBRING. WHILE DRIVING 40 MPH, THE DRIVER SIDE TIE ROD FRACTURED AND THE CONTACT LOST CONTROL OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TIE ROD WAS REPLACED. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE HESITATED TO ACCELERATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHERE THE SCREEN ON THE TRANSMISSION WAS REPLACED. THE FAILURE RECURRED, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 133,000. UPDATED 09/25/15*LJ UPDATED 12/12/2017
NHTSA complaint #10744391 — an unverified report by a vehicle owner.
at 85,237 milesMoultrie, GACrash
WHEELS
ON MAY 17,2010 WHILE DRIVING TO COLLEGE, I NOTICED A LOUD WHINING ROUGH SOUND, AND EVERY TIME I HIT A BUMP IT WOULD SOUND LIKE SOMETHING WAS LOOSE COMING FROM MY TIRES. BEFORE, I COULD STOP TO SEE WHAT THE PROBLEM WAS, MY STEERING WHEEL LOCKED AND MY CAR RAN OFF THE ROAD WHEN I ATTEMPTED TO REGAIN CONTROL MY SEBRING OVER CORRECTED AND ENTERED A COUNTERCLOCKWISE SPIN. I CROSSED 5 BUSY LANES BEFORE STRIKING A DITCH. MY CAR STOPPED OPPOSITE DIRECTION OF ONCOMING TRAFFIC!!! JULY OF 2013 I HAD MY LOWER CONTROL ARMS, AND BALL JOINTS REPLACED. AND AGAIN IN FEBRUARY 14,2014 I HAD TO TAKE MY CAR TO THE SHOP AGAIN FOR LOWER BALL JOINT DISCONNECT AND REPLACE LOWER CONTROL ARMS. AND AGAIN THIS YEAR FEBRUARY 24, 2015 FOR THE EXACT SAME THING; REPLACEMENT OF LOWER CONTROL ARMS AND LOWER BALL JOINT. THIS CAR IS VERY HAZARD I WAS BLESSED THERE WERE NO INJURIES IN 2010 WHEN I HAD MY ACCIDENT! EVERY TIME; I DRIVE THIS CAR I AM SO FRANTIC OF KNOWING AROUND THE TIME I AM GOING TO HEAR THAT SOUND OF SOMETHING RATTLING AND SOUNDING LIKE LOOSE BOLTS COMING FROM THE TIRE. MY 15 YEAR OLD DAUGHTER THIS YEAR, MADE THE REMARK;" MAMA I HEAR THAT RATTLING SOUND AGAIN!" PLEASE SOMEONE, SOMEWHERE; DO SOMETHING ABOUT THE COSTLY REPAIRS ON THE CHRYSLER SEBRING 2002 CARS. THE ECONOMY IS NOT CHEAP TO LIVE IN, ESPECIALLY WHEN YOU ARE FIXING THE SAME REPAIRS YEAR AFTER YEAR ON THE ONLY VEHICLE YOU HAVE. AND YES, I DO HAVE ALL RECEIPTS ON REPAIRS AND ACCIDENT REPORT. THANK YOU VERY MUCH FOR YOUR TIME AND CONSIDERATION OF HELPING.
NHTSA complaint #10736068 — an unverified report by a vehicle owner.
at 85,237 milesMoultrie, GACrash
STEERING
ON MAY 17,2010 WHILE DRIVING TO COLLEGE, I NOTICED A LOUD WHINING ROUGH SOUND, AND EVERY TIME I HIT A BUMP IT WOULD SOUND LIKE SOMETHING WAS LOOSE COMING FROM MY TIRES. BEFORE, I COULD STOP TO SEE WHAT THE PROBLEM WAS, MY STEERING WHEEL LOCKED AND MY CAR RAN OFF THE ROAD WHEN I ATTEMPTED TO REGAIN CONTROL MY SEBRING OVER CORRECTED AND ENTERED A COUNTERCLOCKWISE SPIN. I CROSSED 5 BUSY LANES BEFORE STRIKING A DITCH. MY CAR STOPPED OPPOSITE DIRECTION OF ONCOMING TRAFFIC!!! JULY OF 2013 I HAD MY LOWER CONTROL ARMS, AND BALL JOINTS REPLACED. AND AGAIN IN FEBRUARY 14,2014 I HAD TO TAKE MY CAR TO THE SHOP AGAIN FOR LOWER BALL JOINT DISCONNECT AND REPLACE LOWER CONTROL ARMS. AND AGAIN THIS YEAR FEBRUARY 24, 2015 FOR THE EXACT SAME THING; REPLACEMENT OF LOWER CONTROL ARMS AND LOWER BALL JOINT. THIS CAR IS VERY HAZARD I WAS BLESSED THERE WERE NO INJURIES IN 2010 WHEN I HAD MY ACCIDENT! EVERY TIME; I DRIVE THIS CAR I AM SO FRANTIC OF KNOWING AROUND THE TIME I AM GOING TO HEAR THAT SOUND OF SOMETHING RATTLING AND SOUNDING LIKE LOOSE BOLTS COMING FROM THE TIRE. MY 15 YEAR OLD DAUGHTER THIS YEAR, MADE THE REMARK;" MAMA I HEAR THAT RATTLING SOUND AGAIN!" PLEASE SOMEONE, SOMEWHERE; DO SOMETHING ABOUT THE COSTLY REPAIRS ON THE CHRYSLER SEBRING 2002 CARS. THE ECONOMY IS NOT CHEAP TO LIVE IN, ESPECIALLY WHEN YOU ARE FIXING THE SAME REPAIRS YEAR AFTER YEAR ON THE ONLY VEHICLE YOU HAVE. AND YES, I DO HAVE ALL RECEIPTS ON REPAIRS AND ACCIDENT REPORT. THANK YOU VERY MUCH FOR YOUR TIME AND CONSIDERATION OF HELPING.
NHTSA complaint #10736068 — an unverified report by a vehicle owner.
